I've had my X1 for 2 days now, was working fine, couldn't get gps to work so I decided to try a hard reset. After the reset, X1 loaded up, automatic settings in the beginning like always, but no longer connects to my tmobile service! So i cant receive calls, take calls, internet, all gone. Pretty much bricked! What should I do?
Ok, so i took out my sim card and placed it in my old phone.... and its not picking up service either.... any ideas? Also i still have all my contacts and stuff on the sim so it appears to be working ok... just not connecting?
Call your service provider?
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I've just bought myself a second-hand O2 XDA Exec. I've unlocked it (thanks Buzz!), and everything was looking ok. In fact I'm typing this via my 3G connection. WiFi works well and the signal strength is great.
Unfortunately I can't make or receive phone calls. And I can't send or receive text messages either. All data services work perfectly, ActiveSync connects with my exchange server for Push mail etc, and the internet works perfectly with all 'connected' programs and pIE, etc.
When I do try to make a phone call, the dialler app just says "Dialling..." for a few seconds and then "Call Ended" There's never a dial/ring tone and when attempting to send a text message, I just get the notification: "Your message could not be sent". If I try to make a Video Call, I get a message to say that "Call Bars are active" despite the fact that my SIM works for video calls on other phones.
Have I bought a dodgy phone? Is this how a nicked phone behaves, or is there something else wrong with it? What baffles me is that I can use the net and use e-mail as much as I want, but phone calls are impossible. My T-Mobile SIM works in my other 3G phones, so I'm confused....I've tried various ROM's but they all behave the same way. Oh, and every time I turn the phone on, the STK server throws up a "Message Sent" dialogue. (Which I'm sure my old JasJar never did)
Help! Have I failed to sim-unlock this exec properly, is it nicked, or is it just knackered? I'll be off to the shop for a replacement soon, if I can't get this sorted out...
The first thing I'd try would be a hard reset. Don't know if there's another solution. Hopefully someone else will have another solution!
Tried that, and I've re-flashed with the latest Qtek and i-mate ROM's.
I think I'll have another go at "unlocking" the SIM cad, just to be sure, and I'll try another different ROM. But I think this'll end up being taken back for a refund unless anyone can give me some inspirational advice!
The first thing I'd try would be a hard reset.
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Since you say you've tried various ROMS, advising you to hard reset is pretty pointless.
The call and text behaviour you are getting is typical of a phone which is lost/stolen and barred. I always assumed that a barred phone would also not be able to use gprs & 3G. The wifi would still work though.
Are you able to use T-Mobiles data connection? What happens if you call the phone?
I always assumed that a barred phone would also not be able to use gprs & 3G. The wifi would still work though.
Are you able to use T-Mobiles data connection? What happens if you call the phone?
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Nope, 3g networks defo don't check the imei register when you log on. ( Shhhh, the operators don't want you to know)
Dunno about a GPRS connection but it sounds like the handset is barred.
Richard
If I call the phone, a lady tells me that "calls are not being connected to this number at present". If I put the SIM into another phone, it instantly starts working again.
Tried a Vodafone SIM, same story. Also tried a Tesco mobile SIM (which piggybacks on the O2 network) and that's even worse, there's no recognition of any network at all when I put that one in.
I think this thing is going back to the shop at lunchtime...
Well, CheckMEND says that my IMEI has NOT been reported as lost or stolen, but I assume that's just for people who register and use www.immobilise.com rather than the network operator themselves?
I may give O2 a call to see what they say before I go shouting at the store that sold it to me, but I think that the only answer is that it's been blocked somehow. Hmmm. You'd think there would be an obvious way of finding out for sure...
EDIT: OK, O2 wouldn't tell me anything, it's confidential you see...
Took the phone back to the shop and they reckon the previous owner probably didn't pay is phone bill, so O2 barred the phone, therefore it wouldn't have been reported as lost/stolen. Which makes sense.
At least I now have my money back, and now I know that barred phones are only barred for voice calls, not Data connections too...never knew that!
Off to find another Universal to buy now...
Hi,
I was using the phone a few hours ago and everything is working fine.
Now, I'm trying to make a call and cannot! It says "no service found" and there is an exclmation mark next to antenna. I tried manually selecting the T-mobile network. Still, not working.
Also, all of a suddent, it won't let me access my contact list. It won't let me run any programs. It won't even let me get to the Phone program.
It won't recognize my miniSDA card either.
I rebooted the MDA and did the soft reset 4-5 times, still not working.
I did drop the phone in a parking lot 2 days ago, but it didn't physically have any damage and it's been working fully since that drop..up until just NOW!
I called T-mobile Support ... they are willing to give me a replacement MDA..so I guess that will be fine.
However, I cannot access my contact list - Does anyone know any way I can get my contacts off this MDA ???
Also, 4 mos ago, I installed a ROM from this site which supposedly unlocks the phone. Will T-mobile have a problem with this when they recv my phone ? Or no problem?
also..
by the way....
The phone will not sync with my laptop running latest ver of active sync.
It will say "connected" on both MDA and Laptop, then I get a pop up error on my laptop, some thing like:
" unable to syncronize with device, please check device and try again etc.."
OK - I got a replacement from T-mobile.
Now, can anyone tell me how to get my OLD contacts off the old mda and into the new one?
FYI: It won't connect via activesync
I've recently bought a SIM-free SPV M3100, however I cannot make outgoing calls using my old 2G SIM. The phone accepts incoming calls with no problem, and is able to send texts as normal. But whenever I try to make an outgoing call, it comes back with the "beep beep beep" network busy and call ended status. I've done soft and hard resets to no avail.
The phone works fine as I have tried my wife's Orange 3G sim and outgoing calls can be made okay. I've also tried my 2G SIM in my wife's M5000 and that works fine making outgoing calls okay.
I've spoken with Orange and they seem to think there shouldn't be a problem and that 2G SIMs are supported. They've reflashed my SIM but still no success.
Has anybody seen anything similar?
You can try, hardreset, then just after you setup your security stuff (eg screen where it ask you for the phone's PIN), perform a soft reset. This will prevent the EXTROM stuff to be installed. Just incase some of the settings there are messing your thing. Worth a try.
Thanks for the advice - tried that, but still no luck unfortunately
Greetings,
I'm desperate as I am writing this.
I have blackstone, that I just purchased 2 months ago.
Everything went well with it, I had no issues at all. Suddendly it just stopped connecting to the Internet using the mobile connection.
I can receive/send calls and SMS without problems, I can connect using WiFi or Bluetooth (sharing my Computer's connection) but it doesn't connect using EvDO (unfortunatelly, the country where I live and the Service Provider, has a different band for 3G so I can't use since the beginning).
I have not modified anything in my phone (haven't installed any applications recently). I called my Service Provider, they checked that my account settings were correct and that my data plan was active. Also, I put my SIM card in my wife's phone (a Blackberry Bold) and it connected and browsed the Internet flawlessly.
So, any help please? I don't know what else to do, I have even done a hard reset, by just formatting the phone to its initial configuration state and started from the beginning, but no results!
did you change your sim
did u get this phone on contract.i got a x7510 it was only launched on contract by o2 network.i used an o2 pay and go sim but it wouldnt connect even though the pda was launched by them then they told me there setting are different to contract .so they gave me a different setting similar to another model then it worked.
I acquired this phone in Amazon. I purchased it unlocked.
I live in Uruguay, and I have had my connection working normally as for 2 months now. It suddendly stopped working without any advice.
My service provider (Movistar) has told me my account is fine. But I don't think it can happen that the phone has got broken and now I can make calls, send SMS but not connect to Internet. It doesn't make any sense to just break the connectivity.
IMHO you can do two things. Usually a user 'thinks' that nothing was changed on his PDA or computer however something was indeed changed. You can change this by backing up all your data and doing a factory reset to yr pda.
If this doesnot help then ... I suggest you change provider because this is the second case that has happened; i.e. they did a change internally but never said they did ;-)
heldmar said:
I acquired this phone in Amazon. I purchased it unlocked.
I live in Uruguay, and I have had my connection working normally as for 2 months now. It suddendly stopped working without any advice.
My service provider (Movistar) has told me my account is fine. But I don't think it can happen that the phone has got broken and now I can make calls, send SMS but not connect to Internet. It doesn't make any sense to just break the connectivity.
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Have you tried another Sim in your phone? Since you say your Sim is working in your wifes phone. Narrows it down to network or handset then.
I really need some help here... I bought an imate phone edition from Bahrain(in the Middle East), where it worked fine with the Batelco SIM(Bahrain's network operator)... even when I inserted my airtel(bangalore) sim into it it was reading the SIM(i.e. SIM contacts, SIM tool kit...etc.), so I can't make or receive phone calls, cant send or receive SMS, pretty much cant do the basic functions of a phone... There is an X on the network symbol...
I did a couple of flashes... tried WM 2005,6.1,6.5...etc... now after a hard reset my phone doesn't auto execute anything from Extended ROM and I dont get any Phone signal... All I get is a message that the phone is 'off'... And there is no option to turn it on...
Even it doesn't access SIM contacts, I tried a network wizard and specified AirTel India.. Still doesn't work... Anyone know what I need to do here??? I have a feeling that something important isn't loading from the Extended ROM on startup...
I've unlocked my phone as well(thinking that was the issue) using itsme's tool. Still no effect...
I'm currently using this SIM card on another phone till I can resolve this, so I am sure that the SIM is completely fine....
Any help will be GREATLY appreciated...