Hi All,
I am new to this forum, however was using my HTC Elf for the past one year. All of sudden I started facing problem in making or taking calls. The Network on the screen remain full and complete still I am unable to make calls (i.e. the call drops, cannot be completed) or can't recieve the calls (i.e. caller gets my cell unavailable or switched off). This doesn't mean it happens always. Coincidently the calls are through without any problem at one go. The Authorized Service center at my city told me there was the problem with it's Network IC (I really don't know what's that) and he suggested me to sell of the phone asap. My cell is out of warranty so can't really offord to replace the mother board. I have upgraded the Radio ROM but is of no use.
Please help me in resolving this issue.
Many Thanks.
Which network are you on?
Do your friends face the same drop calls issue too?
Have you tried hard reseting it?
Please backup before hard reset.
HI Jeremy,
here in India I am on Airtel Network and no one face the drop call issues. This is absolutely the phone problem as the same SIM card works perfect in other phone. I had unlocked my phone, upgraded the Radio ROM and hard reset it, but the problem still persist.
khant007 said:
HI Jeremy,
here in India I am on Airtel Network and no one face the drop call issues. This is absolutely the phone problem as the same SIM card works perfect in other phone. I had unlocked my phone, upgraded the Radio ROM and hard reset it, but the problem still persist.
Click to expand...
Click to collapse
Oh.
Mmm, I think the motherboard inside the phone has issues than.
You have tried all ways to clear the phone?
Have you tried other ROMS?
This issue seems to be popping up quite a bit recently. Or maybe that I've just started noticing it since I started having the same problem.
Yes Jeremy. I have tried all the versions of ROMs. And infact other simcard also act same in my phone. Even I believe that motherboard has some issue. The Service center had told me the "Network IC" problem (though I didn't believe that) and to replace the motherboard (without warranty) would cost me 70% of the handset cost.
No point repairing motherboard, must as well get a new windows mobile phone.
So yeah.
I ran out of ideas already.
The only thing I can help you with is to, backup all your contacts to Google Sync, get a new iPhone or O2, than use that same protocol to transfer your contacts and calender data and mails to your new phone.
Cheers.
Related
Hi Everyone
Got a Wizard (badged as an O2 XDA MINI-S) about 4 weeks ago but having nothing but problems with the phone functionality.
The problem:
The phone will loose connection to the O2 network. I could be in the middle of a phone conversation for 3 mins or so and it will act like it has lost reception. I look at the screen - it shows the call still connected and the signal strength shows full. Then the screen will say disconnected and the signal strength will drop to nothing yet the GPRS indicator will still be there. I either have to reset the phone or switch the phone to flight mode and back out of flight mode! This problem occurs if i make calls or recieve them.
I bought the phone on the standard ROM from O2 then upgraded it to the ROM version 2.21.4.101 which gave me the push functionality AUTD. I didn't use the phone long enough to tell if this problem occured after the ROM update.
Thanks to Faria and Machinagod's postings on here i was able to CID unlock the wizard to try a different ROM to see if that cured the problem. So i put the IMATE K-JAM ROM version 2.16.9.1 on yesterday, didn't add anything else on it, still the same problem!!
Any ideas anyone? i'm pulling my hair out now!! :evil:
First i would try cleaning the sim contacts, both on the sim and device. Sometimes faulty contacts lead to this problem. (poss faulty sim - have you another sim you can try?)
Next i would contact o2 to check there is no fault at their end e.g. faulty transmitter, computer systems.
If none of these solve the problem then its prob a faulty radio on your device and i would exchange for a new one.
First i would try cleaning the sim contacts, both on the sim and device. Sometimes faulty contacts lead to this problem. (poss faulty sim - have you another sim you can try?)
Next i would contact o2 to check there is no fault at their end e.g. faulty transmitter, computer systems.
If none of these solve the problem then its prob a faulty radio on your device and i would exchange for a new one.
First i would try cleaning the sim contacts, both on the sim and device. Sometimes faulty contacts lead to this problem. (poss faulty sim - have you another sim you can try?)
Next i would contact o2 to check there is no fault at their end e.g. faulty transmitter, computer systems.
If none of these solve the problem then its prob a faulty radio on your device and i would exchange for a new one.
Do you have a SD card inserted ?
If so remove it for the day and see if the problems persist.
Thanks for the suggestions guys.
The SIM card works fine in other phones (i've not had this one for long!) so i hope thats not the problem but i'll give it a shot. I'll try getting rid of all the contacts etc on the sim and phone and see what that does.
SD card - yes i have one inserted now but the problem was still happening when i didn't have one in there.
Any other suggestions?
Thanks for your help so far
Latz said:
Thanks for the suggestions guys.
I'll try getting rid of all the contacts etc on the sim and phone and see what that does.
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Click to collapse
heheh i think he means the actual contacts on the SIM! you know the metal bit of the SIM that makes contacts with the pins inside the phone!
not your phone book contacts!
HAHAHA LOL Stupid me!!!
lol thanks for pointing that out. :lol:
right - that didn't work anyone else have any ideas what could be causing this?
meschle said:
First i would try cleaning the sim contacts, both on the sim and device. Sometimes faulty contacts lead to this problem. (poss faulty sim - have you another sim you can try?)
Next i would contact o2 to check there is no fault at their end e.g. faulty transmitter, computer systems.
If none of these solve the problem then its prob a faulty radio on your device and i would exchange for a new one.
Click to expand...
Click to collapse
I am having the exactly same problem.
I am going to request a new SIM card from O2 as I think it is due to the SIM. Will let you know my result.
Latz said:
right - that didn't work anyone else have any ideas what could be causing this?
Click to expand...
Click to collapse
Exchange your phone - maybe a faulty radio in your phone. You could try a new sim but as you said you've tried it in other phones and they are ok.
Darklondon - thanks very much i'd appreciate the feedback!
Meschle - i've got to say i think i agree the phone has a problem! i just hope that if darklondon manages to resolve his issue with a sim card mine will work with the same resolve.
I also have this problem. Im on the T-Mobile network in the netherlands. When it cuts off you can see that there is no more radio contact (there is a cross on top). It then resets the radio and gets back. Within 10 seconds of the cut off i can be called and call back????
it's been a month since my last reply and I havenot yet change my SIM yet :shock:
however, i think i found the problem, at least, i think so.
the constantly cut off issue, for me, it's due to the overclocking. initially i overclocked my CPU to 264, which brought the instability to kill the "phone" program constantly. if you have any task manager try to kill a "phone" program, and you will see the signal bar goes off completely.
so, i changed my overclocking to 242. problem solved, no more cut off now.
wow really?! but i'm not overclocking .... mayube i should! i don't see the phone program in task manager?
I can see the "phone" program or say thread with SmallMenuPlus and vBar. And sometimes I can see more than one.
hm, I don't see a "phone" process with Memaid, but I'll try the reducing of overclocking too, since I have the same problem. 240 is the nearest option to 242 though in my omapclock...
Lars
I've found that this problem occurs using many of the AKU2 ROMS out there along with an application that requests a GPRS connection on a very frequent basis (GoodLink for me, MSFP, Agile Messenger for others).
The problem is that the application requests a GPRS connection, and for some reason the device decides to drop the call in order to connect.
For myself, this started happening after upgrading from a 2.17 summiter ROM, and continues regardless of what ROM post 2.17 I use. I've also tried flashing many different Radio ROMS, all to no effect.
I've been back to 1.8, and that's solved the problem. I'm now using a 2.17 ROM that I flashed today to see if the problem persists there.
This isn't an overclocking problem - as I never overclock.
I have a AKU2 ROM installed, though I never use GPRS (way too expensive here). So that can't really be it I guess...
Using O2 Exec.
Device working perfect like PDA with GPRS & SMS functions but then I try to call it's loss signal. After "call ending" it's fidn signal again.
Already undergo to install diferent versions of ROMs & RADIO. Try to unlock to make sure that phon not locked.
Somebody HELP!!!
PS. Then SIM installed & I turn flymode I can't off it but then SIM is not installed switching performing without any problems.
PSS. sorry for english
Have you tried ...:
a) a SIM by the same provider
b) another provider's SIM
Make sure that your SIM also works in another phone. It may be unlikely that your current SIM could be the problem.
I have also a strange problem when i send an SMS larger than 300 characters it spends me money but it doesnt send it !
Triband81 said:
Have you tried ...:
a) a SIM by the same provider
b) another provider's SIM
Make sure that your SIM also works in another phone. It may be unlikely that your current SIM could be the problem.
Click to expand...
Click to collapse
SIM from another cell operator, but it's of course working.
Then it might be a good idea to have your SIM replaced.
Triband81 said:
Then it might be a good idea to have your SIM replaced.
Click to expand...
Click to collapse
Tested three SIMs from different operators? the result same :-(
All SIMs work on another phones.
Have you tried reinstalling the ROM that worked in the 1st place? Otherwise you'll have to consider taking to a shop.
Signal Loss Problems
I am having the same problems. I even had T-Mob send me a new phone with the same result. Did you ever find a solution?
I am also having same problem, the agency informed me that there is a damage in the internal board and it cannot be fixed. this is rediculous...
Rolland said:
I am also having same problem, the agency informed me that there is a damage in the internal board and it cannot be fixed. this is rediculous...
Click to expand...
Click to collapse
bull****!
i sent my pda for repairs (to fix a different problem) and after two weeks they came up with the same answer,
but a day after i got my pda back, i changed batteries and found out it was a battery problem, and not a board problem!
thats a few hundred bucks of differens!
they seem to find it as a "default" answer, instead of saying "we don't have a clue what the hell's wrong".
I am having a problem with my HTC Touch P3450 phone for the past 2 weeks. Although the GSM signal looks good, I am not able to make/receive calls. I am on "Phone" mode (not Flight Mode or similar). Everything else (WiFi, programs etc.) works fine.
My operator is Turkcell and I live in Istanbul, Turkey. The phone was purchased from the United States.
I have done a ROM update to ROM version 1.17.707.2B WWE but the problem still exists.
Has anyone else experienced this kind of problem? I suspect that this issue has something to do with the 3G upgrading process going on in Turkey.
Can you try to use your friend's sim card and see whether it works.
Is it something like a dropped call?
I tried two different SIM cards, one with my operator and one with another operator. I am still having the same problem.
The problem is that I cannot make any calls at all, rather than dropped calls.
Also I cannot take any calls, when I call myself from another phone it goes to voice mail as if the phone is turned off.
I guess it is a hardware problem then.
turbulence2009 said:
I tried two different SIM cards, one with my operator and one with another operator. I am still having the same problem.
The problem is that I cannot make any calls at all, rather than dropped calls.
Also I cannot take any calls, when I call myself from another phone it goes to voice mail as if the phone is turned off.
I guess it is a hardware problem then.
Click to expand...
Click to collapse
I think its time to change your phone's radio. go to the elf-upgrading section to find out more.
I have the same problem
Hi, i have the same problem. When I make a soft-reset on my Elfin it has signal, but just 3 or more minutes after i cloud not make any calls and if someone try to call me they receive the message that my cellphone is off. Rigth now i am performing a radio upgrade and i will let you know if this is the solution for the problem, if you are done with this please let me know how to solve this.
Hi I have the same problem with this phone, can some one of you tell me witch is Radio ROM is the best for HTC ELF.
Thank you guys
I think that this is a common problem on Htc Touch, cause i have exactly the same problem.
I have this problem too
I upgraded new radio 3.34.90 but the problem still make me angry
Call ended itself, i tried 3 4 sims from 3 4 operator
Same problem.
i have same problem sometimes network gone automatically but signal shows full but after reset it starts perfect. thn after somtime same prob?
is thr any solution?
same problem here (P-3452 Elfin)
bsnl sim not working
Hello there.....
I am from Bangalore,India. i was using BSNL SIM for 2years. suddenly one day the Sim was dead. i thought sim problem so replaced 2 times after that got AIRTEL Sim. now its working fine. the problem is with 2 or 3 carrier operators. STRANGE!!!!!!!!
i have this problem too nobody to help pelease
tanx
please some one help me.....
I have been investigating this issue on and off for a few months now on one of my elf’s. I originally bought this phone off eBay to test stuff, and found no signal was being received when I got it. The auction did say this so fine. Checkmend says it is not blocked in any country, and is not stolen etc. Therefore, it is definitely something on the phone opposed to networks.
The phone can pick up signal, it noes networks exists, and can identify them, however, when registered and "connected" it does not pick up messages, and when I try to make a phone call the signal completely drops.
I like others have tried many roms. I have even tried every signal radio. I have also tried 6 different working Sims across a number of operators.
Basically, I think this issue is hardware, I mean, there really isn't anything else that I can think off. I have done some reading, and I *think* it may be down to the PA chips. There are 2 off these in the phone, one for Radio signal, and the other for Bluetooth, and wifi. (I think that is it).
These are located just above the battery on the back of the circuit board from what I can see, protected by 2 parts. One removable (two top screws - also contains the speaker) and one fixed into the middle part of the body.
I've done some playing, and it seems may be easy to break, either by dropping the phone, or even possibly by something as little as keeping the phone in a pocket and sitting on it.
I am not sure where I can go from here. I may need to investigate this further, but it is looking like it is going to be a dead end, considering I am not able to BGA solder to replace it, and expect the cost in doing so outweighs buying a new phone. I'm going to look into signal amplifiers, and see if I can find one that’s not just a piece of tin foil, and actually works. It will be interesting to see if that will improve the signal far enough for the phone to be usable once again. I may even just try with some kitchen foil, or by plugging in an external aerial (which I do not have yet, and may be costly, and therefore no point). If the external aerial works, I guess the chip could only be damaged, and not able to get enough strength itself.
This is only a theory on what I think is wrong with my Phone, and may be different to what everyone else’s is. But i thought I should put it out, to see if anyone else is able to confirm/kill my idea. It is a theory after all, they are made to be proven!
If anyone else has any ideas, feel free to pitch them, I like hearing what others are thinking, and it may be possible, although I admit very unlikely, that we could find a resolution to this issue!
Stu
@ashkan62 , can you provide a detailed problem please, this may give me something more to look at that I have missed.
wow. that's really informative. I've done upgrading radio roms too and even the spl. but nothing happened. hope your investigation on this works. thanks for the info.
or how about upgrading the o.s.? did someone tried that? coz I'm planning to upgrade my elf wm6.1 to wm6.5 and onyx 4 to onyx 6. would that work? what do you think?
cnergy_14 said:
or how about upgrading the o.s.? did someone tried that? coz I'm planning to upgrade my elf wm6.1 to wm6.5 and onyx 4 to onyx 6. would that work? what do you think?
Click to expand...
Click to collapse
I think it can't harm to try, be sure to follow the right procedure.
Yeah. I'll try to do the upgrade this week. I'll inform you if anything happens. (like bricking my phone. )
Guys, I bought my HTC 3G; 8 months back..
My service provider is Vodafone (india).
Recently, my HTC stopped detecting the vodafone network. Even on a manual search, it wont show vodafone, but it will show other carriers.
I tried using my friends working sim (vodafone), even that didnt work. Then I tried a different carriers sim (airtel) that worked.
I have performed a hard-reset a couple of times, but no use.
But if I keep my HTC switched off for a few days, and turn it on with my sim in it; it detects the network works fine as if nothing happened, but soon after a couple of hours it looses the network and comes back to its real colors.
Apart from the network problem; no other issues with any other applications.
I have tried searching for network from different locations in the city (mumbai). but no use.
My HTC is still in warranty, should i go to a service centre, or can this problem be rectified at home without changing the current stock ROM?
i want to avoid re-installing a new ROM for now.. as my current PC is un-reliable, has a MBoard issue. I am replacing it soon..
Suggestions would be appreciated..
The best thing is to go use your warranty mate, dont try anything with third party apps, cause you can lose your warranty
jade master said:
Guys, I bought my HTC 3G; 8 months back..
My service provider is Vodafone (india).
Recently, my HTC stopped detecting the vodafone network. Even on a manual search, it wont show vodafone, but it will show other carriers.
I tried using my friends working sim (vodafone), even that didnt work. Then I tried a different carriers sim (airtel) that worked.
I have performed a hard-reset a couple of times, but no use.
But if I keep my HTC switched off for a few days, and turn it on with my sim in it; it detects the network works fine as if nothing happened, but soon after a couple of hours it looses the network and comes back to its real colors.
Apart from the network problem; no other issues with any other applications.
I have tried searching for network from different locations in the city (mumbai). but no use.
My HTC is still in warranty, should i go to a service centre, or can this problem be rectified at home without changing the current stock ROM?
i want to avoid re-installing a new ROM for now.. as my current PC is un-reliable, has a MBoard issue. I am replacing it soon..
Suggestions would be appreciated..
Click to expand...
Click to collapse
hi
1.first go to ur service provider they also have some tech guys see if the problem is with him
2.Then take it to service if the above does not solve ur problem
cause if u take it direct to service they might just say its the problem with the provider u do it my way it will save u the time ok
I bought a used phone from internet website, its worked great and it was locked on T-mobile UK. I got it unlocked from fastgsm and used my tesco sim with the phone.
The phone worked great for couple of days and on the third day it worked upto 11am (that is when i made the last call on the phone) and after that i am getting 00:00 Ended every time i press call even to voice mail.
it does not call anyone no texts either and when someone calls me it says the phone is switched off.
Steps i have taken to fix the issue:
I have swapped different sim cards.
i reset my phone through settings and diagnosis code.
I have updated the firmware to the 7740
I have installed a new unbranded UK retail firmware. its still running this firmware.
I have checked if the imei is blocked or stolen or something on a few websites nothing came up.
I have searched XDA to see if someone else has this problem and there are quite a few people here with the same problem but no solution.
I need help i have no idea what to do next
everything else on the phone works great no problems wlan connection keeps it connected and all the other features are fine its just the phone calls and text msgs which i cannot send or receive.
i have tested my sim on other phone it seems to be fine.
Please help i am not sure what to do next.
thank you and regards
Call Samsung support.
I've got a very similar problem - I can access the internet with my SIM but I can't make a call or send a text.
Omnia 7 - originally on orange but unlocked.
Any help appreciated.
ok then xda cant help me with this problem lets see if samsung support can do something about it. i have called them and i am taking the phone to their service center.
wish me luck i will report back if there is any news for other people with similar problem.
I have the same problem. Ive done almost all the steps as you have. Im beginning to think that its a hardware related problem. Maybe the sim-reader.. Well, i bought another phone but I hope to fix it anyway. I'll be back to check your progress in the matter.. gl
I can also contribute that I did the unlock via fastgsm.. (without any errors) And that may be the cause. But 1 thing is different though, I could never make any calls at all. You said that u were making calls.. I had a very long email conversation with fastgsm that ended with him not responding to me at all. But that was some time ago and I deleted the emails.. Not that I think it would help. Now I use the phone as a surfing pad (wifi/data ok) its sad really... lol
That's a terrible problem, I feel for you guys.
Definitely get it contact with your provider or SAMSUNG to get a replacement.
I can't think of any settings which you could change other than the obvious ones.