I bought a used phone from internet website, its worked great and it was locked on T-mobile UK. I got it unlocked from fastgsm and used my tesco sim with the phone.
The phone worked great for couple of days and on the third day it worked upto 11am (that is when i made the last call on the phone) and after that i am getting 00:00 Ended every time i press call even to voice mail.
it does not call anyone no texts either and when someone calls me it says the phone is switched off.
Steps i have taken to fix the issue:
I have swapped different sim cards.
i reset my phone through settings and diagnosis code.
I have updated the firmware to the 7740
I have installed a new unbranded UK retail firmware. its still running this firmware.
I have checked if the imei is blocked or stolen or something on a few websites nothing came up.
I have searched XDA to see if someone else has this problem and there are quite a few people here with the same problem but no solution.
I need help i have no idea what to do next
everything else on the phone works great no problems wlan connection keeps it connected and all the other features are fine its just the phone calls and text msgs which i cannot send or receive.
i have tested my sim on other phone it seems to be fine.
Please help i am not sure what to do next.
thank you and regards
Call Samsung support.
I've got a very similar problem - I can access the internet with my SIM but I can't make a call or send a text.
Omnia 7 - originally on orange but unlocked.
Any help appreciated.
ok then xda cant help me with this problem lets see if samsung support can do something about it. i have called them and i am taking the phone to their service center.
wish me luck i will report back if there is any news for other people with similar problem.
I have the same problem. Ive done almost all the steps as you have. Im beginning to think that its a hardware related problem. Maybe the sim-reader.. Well, i bought another phone but I hope to fix it anyway. I'll be back to check your progress in the matter.. gl
I can also contribute that I did the unlock via fastgsm.. (without any errors) And that may be the cause. But 1 thing is different though, I could never make any calls at all. You said that u were making calls.. I had a very long email conversation with fastgsm that ended with him not responding to me at all. But that was some time ago and I deleted the emails.. Not that I think it would help. Now I use the phone as a surfing pad (wifi/data ok) its sad really... lol
That's a terrible problem, I feel for you guys.
Definitely get it contact with your provider or SAMSUNG to get a replacement.
I can't think of any settings which you could change other than the obvious ones.
Related
Hi
I've been following this forum for a while and you guys seem pretty competent. I believe you are my best shot at fixing my rather serious problem...
I have several simcards, and two of them are showing very weird behavior in my Qtek S100. I am running the latest official ROM for my specific Danish Magician, the MA_DANG_WWE_10600_115_10500_SHIP.exe, downloaded from this site.
When using one of these bad simcards, I can't receive calls until I have made one myself. All incoming call are sent directly to voice mail. Restart the phone and I have to make a call again! Seems to me like my Magician doesn't log fully on to the cellular network?
The rest of the simcards are working fine. The big problem is that one of the card making trouble is the one I am paying $50 on each month
I was under the impression that this problem could be related to some of my simcards being 16K only, so I had one of them replaced today, but still no go. Of course I could have received yet another 'old' card, but what are the odds?
I have done a number of soft/hard resets and ROM/radio up/downgrades, but it doesn't change a thing. Any thoughts? Thanks!
I have an O2 XDA mini s as its so called, and an Orange Sim (both UK)
Now I can make/receive calls fine, but when I try to send a message, or goto the "phone" option, I get the message below. Nor do any contacts from my sim show up.
"The phone is not ready. Wait 15 seconds and try again"
Does anyone have some advice to resolve this as its pretty annoying!
I did try a search and got no results, so please forgive me if this is a topic that has been given the run around before.
Regards
Sam
Sounds like the simcard is dirty try taking it out and inserting again happens on probs every1 phone sometime.
Another option would be to go back to your cell provider and request they give you another SIM card
sounds like you might not be getting a strong enough signal to use the phone...or send out messages...consider flashing your radio rom to something higher (do a search for radio rom). radio rom flashing usually won't effect the os or ipl/spl...so you can keep all your existing settings. newer radios have more information on towers...so it has a chance to get a better signal...or at least that's what i've been told...
2.19.11 is common for cingular...but there's a post somewhere on changing something that will let you use higher radios with cingular without too many problems...personally, i'm messing around with 2.69.11 (t-mobile) and i haven't had any problems...
Tried cleaning the sim card to no avail.
As with regards to the radio rom, im sure thats the issue as i can make phone calls fine, so im getting a signal. It just seems accessing the sim card and texting is the issue
Its bugging me because its an awesome phone. Im wondering if its due to it being a different network branded phone to the sim card im using...
Sam
Ozington said:
Im wondering if its due to it being a different network branded phone to the sim card im using...
Click to expand...
Click to collapse
if that's the case, you may need to sim unlock your phone? but if you're making and receiving calls, you should be fine...
if the sim card is old, or the service provider was taken over...or something of that sort, maybe your sim card has a problem...something like this was a problem back in the US when cingular bought out at&t...the problem was resolved by consumers going to cingular to get a 64kb sim card rather than a traditional 32kb...perhaps something of that sort is happening there?
I suppose that is a possibility,
I will try using the unlocking tool, but im not sure it would be the sim as it is only 2 months old. I just didnt like the phone i got with the contract so bought this.
I will certainly try. I kinda wish i'd just bought the Orange version of the phone
Oz
@Ozington. If you can make calls, chances are your phone is already unlocked. Did you bought this phone 2nd-hand? The previous users may have done something to it. Soft reset your system and tell us all your stuff (especially the Radio/GSM displayed) displayed on the first boot screen.
Alternatively, if you want to avoid all O2 crap, hardreset your phone and during init setup, soft reset it (poke it) just after you have done your security settings. If it is not using official ROM (e.g. no O2 stuff around to be seen), make a guess on the ROM used, and you can also try upgrading an official ROM (safe to do so).
Hanmin,
The phone was bought from ebay, but was brand new sealed, all in o2 packaging, the seller stated it was unlocked. It was all factory packed and the seal wasnt broken..
The Device info is as follows:
Rom Version 2.21.4.1 WWE
Radio 02.07.10
Protocol 413.1.03
ExtROM 2.21.4.101
Does this mean anything?
Regards
Sam
I'm doubtful that it is factory sealed and unlocked. From the information you gave (although not those I've asked for), seems that your phone ROM is a bit, old. Go to O2 webpage and download an update for the ROM (I'm not sure, but I think they have an updated ROM).
To check your ROM version, tell me the battery icon on Today screen, is it on the top left or bottom left. Top left battery icon means it is AKU2, the updated version.
To throw a spanner in the works the battery icon is in the top right?
Thanks for your help. What info did i miss out? (Please bear in mind i have no idea what im doing with the more technical side of the phone!)
Regards
Sam
I briefly had this problem as well. In my case, I could also receive text messages, but still could not send. I changed OS's and it was fixed. The problem only seemed to happen with one of the new OS6 roms. It was intermittent, and even resetting the phone seemed to solve the problem occasionally and briefly. I have flashed my device too many times, but think it was the most recent Touchflo version that had the problem for me. I was using radio 2.69 Ipl/Spl 3.08. I hope this might help. Good luck.
Orange SIM & Unlocked T-Mobile MDA Vario
Hi Guys,
Just a quick note to say that I have a similar problem with my new Orange SIM.
All the GPRS works fine, calls send & receive OK, POP3 email works a treat but no text messaging and when I try Start > Settings > Personal > Phone .. I get "The phone is not ready. Wait 15 Seconds and try again"
I have no answers to this but from all the searching I have done over the past few days to try and find a cure this problem seems to be common to Orange SIM cards. All I can think of is that the Call Centre Message Number needs changing to get the txt messaging to work.
The phone has worked fine on other networks - no GPRS but text messaging & phone calls
Any advice gratefully received !!
Hi guys first poster so be nice
I've got the same problem but came from T-Mobile to Orange.
My IPL / SPL is 1.03 so I'm going to upload the newer versions on the fourm to my phone and see what happens tommrow. Havn't got the time at the moment but I'll post up how I get on.
Do you guys think this is a good approch to the problem I've got?
Hi Sasyboy
You posted just after me. I got my phone working great on Orange now. It has taken me 3 days !!
You'll have to be careful on how you do it. I just jumped in and it caused me a lot of work and time. and a long period where I thought it was bricked 'cos the bootloader screen stayed on and I lost all comms with the MDA
First make sure the CID is unlocked, you must read this:-
http://forum.xda-developers.com/showthread.php?t=285435
I wish I had. This may seem a long way of doing it, but you don't want an expensive paperweight do you ??
After you have unlocked the CID and updated everything as per the Dr P stickie (link above) and it is working, you then need to get the Wizard_Love ROM upgrade. I tried after doing all the Mr P instructions in the stickie but still kept getting the "Phone is not ready...." so I decided I then needed the Wizard_Love ROM upgrade. This took me ages to find, I tried to d/load it via uTorrent but only got 25% and then found it on a Russian website - anyway I have it now, and as I said you'll need it, PM me and I'll get it to you.
You will have to download several files and set half a day aside. If you are struggling PM me and I'll get the files to you as I have them now.
I just need to get the Ornge MMS settings right and then all is fine. GPRS, POP3 email, Internet, Txt messaging OK now, SIM manager works fine (didn't even have it before!) and can access all phone settings for call divert etc
Good luck. Any queries I may be able to help, but I'm no expert. I have spent hours looking at this forum and all the answers are there it is just getting them in the right order.
How do all,
Really happy I updated everything and now it all works fine. Thanks to the community. I love this phone and now with updates it's even cooler.
I have the 8525 runing the official att wm6 and this is my second phone via replacement from cingular. I can make PTT calls but i cannot receive PTT calls, they come to my phone as a voice call and it displays the caller id phone number with 33 at the end. I've spent hours and hours on the phone with cingular cust service and they keep wanting to replace my phone. has anybody had this problem? can anybody help me fix it????? it seems to be rare i can't find any info about it anywere...
P.S. I've tried swaping sim card with my wife and it worked fine in her BB pearl.
at least now you are at the correct forum!!!!
The "official" unofficial ROM upgrade might not be tailored exactly for 8525 and would explain your problem.
Rom
it's not the rom, i had the official at&t wm5 update from htc's website before i discovered this place and it didn't work then either.
Then your only alternative would be to reflash the official AT&T WM5 ROM. Then you can ask AT&T customer service for a level two tech, or perhaps higher, who will help you with your PTT problem.
But, I am surprised that you have yet to recieve a response on this forum. The folks here are up to speed on most. if not all issues.
Perhaps you should do a search of the Wiki - if not results, at least satisfactory to you, then a request to the senior gurus here for some guidance. But be warned, you will not receive assistance if you have not done your homework.
ROFL............. Customer service... tech 2 ROFL.....
Nope tech 2 can't help. they told me it's a known issue, however i can't find anything about it anywhere on the internet. I've been searching for the last 4 days and can't find one mention of anything close to what i am having trouble with. I really hope somebody here can help cuz customer service is a lost cause. trust me. did i mention this is my second phone with the same exact problem that is sooo rare nobody has ever heard of it.
Have you had AT&T disconnect you from the network and then do the reconnect. It sounds more like an issue dealing with data then with the actual PPC. Nothing indicates a phone problem.
But, your best bet might be the reflash to WM5.
reflash
Yeah i can try reflashing to the wm5 off htc's website but i had that before and it didn't work. incoming ptt has never worked right no matter what rom. but i will try it when i get home. I don't think it will make a difference tho.
ps one more thing to add is. I've swapped sim cards so i put my wifes sim card into my phone and it still doesn't received ptt calls. so it can't be my phone number. however i find it hard to beleived that it's the device. i wonder if the ptt feature is connected to my imei or my cid. but 2 phones that do the same exact thing??????? I'm sooo flustered.
If this problem occured over hard resets and with multiple ROMS, then you are looking at two possibilities:
- A provisioning issue.
- The phone hardware.
I'm assuming that AT&T has tried reprovisioning your phone several times since you are stating that you have talked to them a few times about this.
You noted that they offered to replace your device. I'm curious as to why you are not following their advice? If they say it's a known issue, and they offered to replace your device, it sounds to me like they know they can't fix it by playing around with the phone settings.
The PTT button is AT&T-specific and really they are the only ones who are going to know anything about it. I suggest you just follow their advice.
Odd issue, but prob just me being thick.
Bought replacement Advantage off ebay to replace my old/dying one. It was said to be locked to O2, but I put in my SIM (T-Mob) and it "just works". Happy Bunny me.
BUT, I just tried to dial Voicemail and I get a recorded message saying my voicemail has been re-set, please wait 5 minutes to re-dial. 5 mins later I dial and get same message.
Got hold of T-mob and they are stumped. Put SIM back into old phone and works just fine.
So the question is whether the new phone is "locked" and whether simply unlocking it will work.
Apprecaite yr thoughts before I stump up my hard-earned
Robert
Just had a call back from T-Mob (hey, pretty good service !!) - according to the very nice lady, who had done some research the problem may be that my HTC phone doesn't reconize the "+" sign at the beginning of the phone # for voicemail. Could I try dialling long-hand.
I did, and it worked ! She says some HTC phones and some Crackberrys have this problem. Never experienced it before, but then again I either used T-mobs software on the Ameo or MiChy's rather lovely cooked replacements.
Is there a registry setting somewhere?
Cheers
Robert
Last night I tried to send an SMS, but it wouldn't go, so tried to make a call and it just wouldn't!
So I tried to call me number only to get the message "Calls are not currently being connected to this number". If I turn my off and try to call it it goes to voice mail etc.
I have tried a factory reset, but its still not working. it thinks it has a network, and my internet works on the phone. also, the SIM works fine in another phone...
anyone got any suggestions, I'm going away over Christmas and really need my phone to be working.
If the network is refusing to connect to that particular handset it suggests something a little more sinister.
Just to confirm, SIM in DHD does not work, no sms, no calls. SIM in another handset works fine.
If this is the case, then your DHD may have been IMEI network blocked, i.e. reported lost or stolen. Did you buy the DHD from new?
For a small fee you can check to see if your DHD has been reported lost or stolen > CheckMEND
That's right, SIM doesn't work in DHD for SMS's and Calls, but does in my other phone, but HSDPA does work.
the phone came directly from T-Mobile, I called them but they we're very unhelpful, didn't ask anything or check any thing, just suggested sending it away for repair!
I'd get it replaced. Sounds very odd. Have you tried another SIM card in it? Its probably SIM locked, so you'd need to sort that out before you can try.
Just to fill you all in, I eventually got this sorted! only took three weeks!!!!!
What happened was, the phone T-Mobile sent me doesn't match the box and paperwork it came with, the IMEI and Serial numbers are different.
It now transpires that the idiot who has the matching phone/paperwork/box etc. lost their phone and reported it stolen, so when he gave them the phone details, he (or she) gave them "my" details resulting in my phone being blacklisted!!!!
So they have now un-blacklisted my phone and updated the details on my account. still no explanation as to how it happened, but at least my phone is working again.