Database Users

Help - my Prophet won't go roaming overseas

Hi there,
I live in Sydney Australia and have just travelled to Singapore on business. Unfortunately my JAMin refuses to connect to any of the local networks.
On previous trips, my O2 Xda II mini worked just fine. This is the first time I've travelled overseas with my new JAMin, and it just won't work.
I've looked at all of the Network settings and nothing seems to be wrong. I can even manually scan for the local networks in Singapore but cannot connect to any of them.
I upgraded my radio rom a few weeks back to the latest version (2.47.21) - do you think this could have caused the problem? I've just downgraded the radio rom (firstly to 2.20.21 and then 2.30.21) to see if that helps but still no go at all.
HELP! I can't be off the air for the entire trip.
p.s. My prophet is a G3 device and I used the correct ROMS. The phone works perfectly in Australia (Vodafone).

PeterW said:
p.s. My prophet is a G3 device and I used the correct ROMS. The phone works perfectly in Australia (Vodafone).
Click to expand...
Click to collapse
Have you already ruled out a Vodafone screw up or problems in the international connection? Usually if you can see the networks then your phone is working, if you can't attach to them then either signalling is not reaching your home network or your Home Location Register configuration doesn't allow roaming.
Try to contact Vodafone in Australia and report the problem. I doubt it is something with your phone.

anonimo said:
Have you already ruled out a Vodafone screw up or problems in the international connection? Usually if you can see the networks then your phone is working, if you can't attach to them then either signalling is not reaching your home network or your Home Location Register configuration doesn't allow roaming.
Try to contact Vodafone in Australia and report the problem. I doubt it is something with your phone.
Click to expand...
Click to collapse
Yes, you were correct. It was Vodafone's fault.
I've travelled with the same SIM for the past few years without problem so I assumed that my Radio ROM upgrade was probably at fault. When I called Vodafone Australia today they confirmed that when we changed some account details a few months back, their computer defaulted all of our phones back to "no roaming". Very unhelpful indeed! I'd now like the 2.5 hours sleep I lost last night trying to get the friggin' thing working!!!!
Thanks for your response.

Please Help! Problem with signal!

So okay, I've posted this topic earlier but forgot it and stuff so here's the problem:
I have a HTC P4350, with provider KPN (Netherlands). I've never had any problems at all, but when I tried to 'pimp' my phone a bit, it went wrong. I had to do a Hard-Reset on it, but when I did this, my phone isn't having a good signal!
So usually you have the 3-4 bars at your connection logo, but even when I'm outside sometimes, it won't find a signal and there will be the 'No Connection' error. I cant make a call/ be called or send a message/receive messages.
Please help me.

.mrwes said:
So okay, I've posted this topic earlier but forgot it and stuff so here's the problem:
I have a HTC P4350, with provider KPN (Netherlands). I've never had any problems at all, but when I tried to 'pimp' my phone a bit, it went wrong. I had to do a Hard-Reset on it, but when I did this, my phone isn't having a good signal!
So usually you have the 3-4 bars at your connection logo, but even when I'm outside sometimes, it won't find a signal and there will be the 'No Connection' error. I cant make a call/ be called or send a message/receive messages.
Please help me.
Click to expand...
Click to collapse
Try another radio mate, you can find a lot in the Wiki depending on your device and actual ROM, I had similar problems and after testing 5 different radios finally found the more suitable to me
Hope this helps
Good luck

AAAAAAH
WHICH RADIO DO I NEEDD!
I LIVE IN EUROPE, THE NETHERLANDS..
this is soo annoying.

Same problem
Hello
I have this same problem with my XDA Zinc. Yesterday something happened to my PDA and since then its not showing up any network service.
Though all the other "wireless" features are working, this one alone is screwed up.
It searches for network and then says No service or Unavailable.
I tried phone settings -> changing the Network from Automatic to Manual, but then says it cannot read the network settings. I also tried "Set network" , but same error.
I am staying in switzerland and i have a mobile connection called Lebara.
Four months back, when i bought this connection, i had the same problem, but i did something and fixed it. (As far as i remember i fiddled with the Set Network, and it showed me list of all networks from all the countries, and i checked my service provider, and it worked). after that i never had any problems, until yesterday afternoon.
I put my sim card in another mobile phone and it worked. i tried soft reset and even hard reset, but all in vain.
One doubt i have about the hard reset, : It displays a screen with DOS like fonts and when i give hard reset, it restarts. But i have all my data (softwares and contacts intact.) did it really do hard reset?? If not how do i do that?
Also can you give me links for latest ROM updates, I am just wondering if a ROM update would fix this up. i have windows mobile 6.0.. Any "official" updates after that for XDA Zinc??
Please help me as i get very important calls , and i am completely paralyzed since morning.

Ok.. I am not sure if this is the problem , or if doing something with, my problem would be solved..
I went to O2 Autoconfig, and there It says ,
Current Network: 3 Australia
Detected Network: Lebara
And in Preferred Network,
Country: Australia,
Operator: 3 Australia
The country does not have Switzerland..
Though my network is Lebara, and it shows detected network as same.. Does it mean that it "knows" its Lebara, but due to some reason its not connecting.. , or is it that it is the "history" of my last connection..??
I am not sure, but if i can add "Switzerland" inside country list, then i may be able to solve this problem. (am i correct? )
If so, how do i do that..??

ok..
Now that nothing is working , i am getting F****** frustrated.. I tried Schap's Setup operator. http://www.1800pocketpc.com/2008/01/29/schaps-setup-operator-v03.html
However it does not show my service provider for my country (Switzerland)..
I put an orange sim card (since it had orange in the list).. I tried this again with this new orange sim card.. but that also didnt work..
Can anyone help me out PLEASE????????????????????????????
i need help ASAP... PLEASEEEEEEEEEEEEEEEEEEEEEEEEe

"Not registered on network" "No Service"

Ok got this phone but it wont ring or recive calls ! .
After putting in my SIM card, entering my PIN code it still says no service. When you try and make a call it says "Not registered on network".
It was on T Mobile which I have had it unlocked via eBay. I got past the Google registration page by entering APN settings for my SIM card (O2).
Now I can user the browser and market etc but no calls.
I have done everything in THIS thread and think I have flashed it with
JFv1.43 RC9. (When I say think it seemed to flash but I cant see any difference so not sure if it worked).
Does anyone know how I can get the phone to work?
Thanks for your time

i have been in this same situation for about 3 weeks and after spending countless hours on phone and at store with tmobile 3 replacement phone 5 sim cards and a new number they close my account and reopened it this was just tonight so i am testing it out so far i have lost servie twice within 3 hours restarted my phone both times and regained service so im not sure if it is completely fixd just yet

Its really annoying such a simple thing. When I try to manually select teh operator in settings it says "Your SIM dosnt allow connections to this network".
I tried an orange SIM card and for some reason it puts the phone in airoplane mode and wont come out :s
Any ideas would be appreciated.

Anyone got any ideas on what could be causing this ?
Thanks

same boat
man I'm telling you that's been happening to me. except I upgrade to ION and then reverted back to haykuro's 6.0r1. everythig that;s happened to this guy has been affecting me

No service
I also have a problem with my G1. Bought it from my local polish netwerk (Era) and the phone works OK however, from time to time it looses the connection to network and it needs a reset in order to login to network again. Don't remember if it happened before they released the software which supported polish language. So what do you recon is it a hardware problem or did those useless local IT guys screwed sth up while translating android??

hi i have he same problem stuck in airoplane mode and no service has anyone found a fix yet????

I´m yet another user with the same problem. For a few hours yesterday I suddenly had service, but it stopped working in the evening again.
Any solution?

A similar problem. Tell me what to do. Thank you.

hey guys not sure if this helps but if your device is rooted did you try un rooting it? maybe get it back to stock firmware...? or do you think its your sim card?

hi im from chicago and im having the same issue i put my sim in it say not registered on network then after i search 4 network it say sim card not alow on connection i sent my phone 2 samsung repair n they see nothing wrong..been like this since day one its very annoying

ldrifta said:
hey guys not sure if this helps but if your device is rooted did you try un rooting it? maybe get it back to stock firmware...? or do you think its your sim card?
Click to expand...
Click to collapse
what do you mena rooting it?
I just bought a fido sim card and I get the msg: "cannot register on this network. choose another network, or disconnect your data connection and try again" when i try to manually connect to the network. I have using this phone with at least two sim cards back in my outcry and i bought it independently from my previous network from an eshop in Ireland..
Any thoughts? Could be the ROM and radio installed?
edit: I now saw that this isnt a thread for HTC Touch HD

Same Boat
Hi,
I am also having the same problem with my Galaxy s 4g. Its an unlocked phone ( and I am sure it's unlocked) but when i put some other Carrier SIM it says "No Device" or "not register to this network"
Can some one help?

Still struck there
Hi,
Has anyone able to sort this issue?..Need help badly

Hello, any one figure his problem? I am getting full bars and same message "not registered on network". Thx

the same on tattoo 1.6 android
i have the same problem on my tattoo its work with etesalat Egypt net work
but its didn't work with mobinil and Vodafone
any one can help us

not registerd on network
i have the same problem i have done different roms surly some one must no a fix .is it because we used a custom ROM wish i hadent have ...£400 paper weight now :crying:

HTC Elf: Unable to make or take calls

Hi All,
I am new to this forum, however was using my HTC Elf for the past one year. All of sudden I started facing problem in making or taking calls. The Network on the screen remain full and complete still I am unable to make calls (i.e. the call drops, cannot be completed) or can't recieve the calls (i.e. caller gets my cell unavailable or switched off). This doesn't mean it happens always. Coincidently the calls are through without any problem at one go. The Authorized Service center at my city told me there was the problem with it's Network IC (I really don't know what's that) and he suggested me to sell of the phone asap. My cell is out of warranty so can't really offord to replace the mother board. I have upgraded the Radio ROM but is of no use.
Please help me in resolving this issue.
Many Thanks.

Which network are you on?
Do your friends face the same drop calls issue too?
Have you tried hard reseting it?
Please backup before hard reset.

HI Jeremy,
here in India I am on Airtel Network and no one face the drop call issues. This is absolutely the phone problem as the same SIM card works perfect in other phone. I had unlocked my phone, upgraded the Radio ROM and hard reset it, but the problem still persist.

khant007 said:
HI Jeremy,
here in India I am on Airtel Network and no one face the drop call issues. This is absolutely the phone problem as the same SIM card works perfect in other phone. I had unlocked my phone, upgraded the Radio ROM and hard reset it, but the problem still persist.
Click to expand...
Click to collapse
Oh.
Mmm, I think the motherboard inside the phone has issues than.
You have tried all ways to clear the phone?
Have you tried other ROMS?

This issue seems to be popping up quite a bit recently. Or maybe that I've just started noticing it since I started having the same problem.

Yes Jeremy. I have tried all the versions of ROMs. And infact other simcard also act same in my phone. Even I believe that motherboard has some issue. The Service center had told me the "Network IC" problem (though I didn't believe that) and to replace the motherboard (without warranty) would cost me 70% of the handset cost.

No point repairing motherboard, must as well get a new windows mobile phone.
So yeah.
I ran out of ideas already.
The only thing I can help you with is to, backup all your contacts to Google Sync, get a new iPhone or O2, than use that same protocol to transfer your contacts and calender data and mails to your new phone.
Cheers.

Can't connect to Internet using Mobile's connection, help please!

Greetings,
I'm desperate as I am writing this.
I have blackstone, that I just purchased 2 months ago.
Everything went well with it, I had no issues at all. Suddendly it just stopped connecting to the Internet using the mobile connection.
I can receive/send calls and SMS without problems, I can connect using WiFi or Bluetooth (sharing my Computer's connection) but it doesn't connect using EvDO (unfortunatelly, the country where I live and the Service Provider, has a different band for 3G so I can't use since the beginning).
I have not modified anything in my phone (haven't installed any applications recently). I called my Service Provider, they checked that my account settings were correct and that my data plan was active. Also, I put my SIM card in my wife's phone (a Blackberry Bold) and it connected and browsed the Internet flawlessly.
So, any help please? I don't know what else to do, I have even done a hard reset, by just formatting the phone to its initial configuration state and started from the beginning, but no results!

did you change your sim
did u get this phone on contract.i got a x7510 it was only launched on contract by o2 network.i used an o2 pay and go sim but it wouldnt connect even though the pda was launched by them then they told me there setting are different to contract .so they gave me a different setting similar to another model then it worked.

I acquired this phone in Amazon. I purchased it unlocked.
I live in Uruguay, and I have had my connection working normally as for 2 months now. It suddendly stopped working without any advice.
My service provider (Movistar) has told me my account is fine. But I don't think it can happen that the phone has got broken and now I can make calls, send SMS but not connect to Internet. It doesn't make any sense to just break the connectivity.

IMHO you can do two things. Usually a user 'thinks' that nothing was changed on his PDA or computer however something was indeed changed. You can change this by backing up all your data and doing a factory reset to yr pda.
If this doesnot help then ... I suggest you change provider because this is the second case that has happened; i.e. they did a change internally but never said they did ;-)
heldmar said:
I acquired this phone in Amazon. I purchased it unlocked.
I live in Uruguay, and I have had my connection working normally as for 2 months now. It suddendly stopped working without any advice.
My service provider (Movistar) has told me my account is fine. But I don't think it can happen that the phone has got broken and now I can make calls, send SMS but not connect to Internet. It doesn't make any sense to just break the connectivity.
Click to expand...
Click to collapse

Have you tried another Sim in your phone? Since you say your Sim is working in your wifes phone. Narrows it down to network or handset then.