Hi everyone I have a S8 SM-G950U. My Bluetooth range is about 10-15 feet before it starts to break up on any device. I have contacted Samsung with no help at all. I tried clearing the cache on the Bluetooth app, Factory Reset and also I exchanged the phone because I thought it was just the phone. Well this one does the same exact thing. My Galaxy S5 has about 35 foot range.
Related
Hey everyone,
Just bought a galaxy s6 edge plus on Sunday. It's a good phone hardware wise but I've been having an issue with the wifi on the phone. My wireless connection is fine as everything else works on it and my phone has the issue on every wifi connection. For some reason the internet works fine until about ten minutes goes by and then the speed will slow to literally a crawl. I've factory restored, cleared the cache, changed my dns and pretty much everything imaginable to fix this. Any ideas? Id hate to take it back since I just paid $25 for a screen protector
Hi All.
Thanks in advance for any help.
I purchased a brand new unlocked S8 directly from Samsung.com in the USA.
I also purchased a Samsung branded Wireless Charging Pad.
When I go to sleep, I place my S8 on the Samsung Wireless Charging Pad.
When I wake up at 6 am, the phone is frozen, and displays the time on the Always On Display that I assume is the time the S8 froze. (11:42 pm)
This has happened multiple times.
I miss all the calls and texts the phone should have received after it freezes.
I need to hold the Volume Down and Power Button for a few seconds to get the phone to reset.
What is the problem?
What is the fix?
Thank you.
(FYI: I did a search and did not find a thread on this topic)
Has anyone else experienced this issue, or heard of anyone else having the same issue?
Thanks.
bump
Does it freeze only on wireless charger?
Yes. I think it only happens on wireless charge.
Thanks for the response.
Try to play a graphic intensive game for 30 or so minutes. It would be interesting to see if it is the CPU/GPU gets hot and creates issues.
UPDATE:
My S8 froze today while NOT on the wireless charger.
It was just sitting idle on my desk. I picked it up. Realized the time was wrong on the Always On Display,
I had to do a reset to get the phone to respond.
Is anyone else having their S8 freeze up?
Is there a fix?
Thanks.
Nothing?
Really?
WTF ????
This was a common issue with the S7 Edge, that's why I sold mine. Funny thing is, my S7 edge stopped dong that when I disabled all Facebook related apps. My S8 works perfect though, even with Facebook apps.
Maybe reinstall the software with odin?
Could be a faulty device tho
Bart- Thank you for the response.
I neglected to mention that my S8 is 100% stock and unmodified.
Does that change your advice?
Thanks
GC-
Thanks for the suggestion.
I will try deleting facebook from my 100% stock S8.
My S8 continues to freeze.
Can someone please give me a solution, or at least a diagnosis?
Just got me in a lot of trouble with my girlfriend because the phone freezed, I didn't receive her calls or texts, and she thinks it was because I was with another girl.
I'd bring it to warranty. The phone is too expensive to try out your chances mhm
My s8 freezes on wireless charging
Anyone else having a problem with Samsung Pay no longer working on the Galaxy Watch when you switched to the S10? I reset the watch and even tried manually loading the Samsung Pay watch apk and it still will not work. Was on Samsung Tech chat and their answer is to send them in the watch and I do not believe that is the problem. Please let me know your experience. Thanks
I have been using Samsung pay on the Galaxy watch without any problems. In fact, I set it up and used it several times yesterday. Last night Samsung tech support had me reset all my settings for another issue, which deleted the connection to my watch. I had to set my watch up again this morning. I haven't used it yet today but it set up fine. I did notice that there was an update for the Gear app that changed the look of the app so I may be counting chickens. I have never had a lot of luck with Samsung Tech Support.
Update: I used Samsung Pay several times today and it works fine for me. I know when I set it up I pressed the button like normal, then it sent me to my phone and it had to download the gear app for the service. (You have probably already tried that but thought I would throw it out there in case.)
Gear S3 frontier working fine with s10+
Ended up having to do a factory reset on the S10+ and not use my Smart Switch backup and then manually install the Samsung Pay Watch apk. Now it is working, yea!
I got my Galaxy S10+ 3 weeks ago. I've owned different LG phones and now moved to Samsung.
The frustration I've had with the phone is that every time I restart or shut off and start I lose all my Bluetooth entries.
I also see Google maps getting stuck in bring up a route. It keeps spinning to find a route.
What usually resolves the Maps issue is a restart.
Anyone seeing issues like these? I love the phone but things like these shouldn't be happening.
Thanks
No issues like that on my phone, I have 4 devices paired to my phone and they remain saved even after reboots. No issues with Google Maps either. I use it daily.
Sent from my SM-G975U1 using Tapatalk
gspin525 said:
I got my Galaxy S10+ 3 weeks ago. I've owned different LG phones and now moved to Samsung.
The frustration I've had with the phone is that every time I restart or shut off and start I lose all my Bluetooth entries.
I also see Google maps getting stuck in bring up a route. It keeps spinning to find a route.
What usually resolves the Maps issue is a restart.
Anyone seeing issues like these? I love the phone but things like these shouldn't be happening.
Thanks
Click to expand...
Click to collapse
Reset all your settings ( general, network, and accessibility).
If that doesn't work do a factory reset.
If that doesn't work exchange your phone for a replacement.
Sent from my SM-G975F using Tapatalk
Yeah everything works good on mines beside the camera led. Battery life has been ok honestly think I got more out of my s9 plus. Overall the hype is there but disappointed at the same time.
Sent from my SM-G975U using Tapatalk
eyeatoma said:
Reset all your settings ( general, network, and accessibility).
If that doesn't work do a factory reset.
If that doesn't work exchange your phone for a replacement.
Sent from my SM-G975F using Tapatalk
Click to expand...
Click to collapse
So I did a network, general and accessibility reset but no luck.
On Sunday I did a factory reset but I still have the two issues. One with maps and the other with Bluetooth.
The last thing I did last night was clear cache thru the boot loader. Per recommendation on Samsung forums, from a moderator.
Today I must have restarted the phone a half a dozen times. It never dropped the connected BT devices.
Maps is still an issue though.
I was in the car in the morning and tried to navigate to an address. It never loaded and eventually failed with the message saying "Can't connect to Maps. Try again in a few minutes."
While home if I turn WiFi off and try to navigate to an address maps just keep spinning and saying "Loading traffic data...". The moment I turn WiFi back on the navigation with traffic status comes up right away.
Could there be some setting that's messing things up when connected only to the carrier? I'm with AT&T.
I say setting because my wife has a S8+ and doesn't experience any of the issues I am with my S10+ !
Thanks guys! I love the phone but these are not acceptable issues on a $1000 smartphone.
Issue fixed
So I really had two issues.
One was with the Bluetooth forgetting devices when restarting or doing a power cycle.
The other was with Maps. It wouldn't bring up navigation directions when on the carrier network.
Sometimes a restart would make it work but would fail again.
Stopped by AT&T today and swapped the SIM card.
Both problems fixed!
Hi,
My wife is having an issue with her Galaxy S8 and Ford Sync. About a month ago her phone finally got the update to go from Oreo to Pie. Once she got it within a week she started to have issues with her Phone and Ford Sync on her 2016 Ford Focus. When she goes to hang up after a call, it doesnt disconnect and show the "End Call" screen like it normally did in the past. Now it stays on the in call screen and it wont disconnect. It won't switch back to the radio to play and she can't send or recieve another call at all. Her phone didnt have this issue at all with Android 8. Also, last week we decided enough was enough and had a replacement phone sent out as it appears to be an inherent issue with people having bluetooth issues after their phones updated. I was hoping a replacement phone with either Android 8.1 on it, or factory Android 9 might work, well it appears the new phone is having the same issue. I believe it's some kind of bluetooth communication issue but I dont know. Any help/ideas would be appreciated.
I would like to say I'm not having this issue at all with my LG G6 after it got it's Android 9 update. It seems to be an issue with the Samsung S8 only.
Thanks