Hey everyone,
Just bought a galaxy s6 edge plus on Sunday. It's a good phone hardware wise but I've been having an issue with the wifi on the phone. My wireless connection is fine as everything else works on it and my phone has the issue on every wifi connection. For some reason the internet works fine until about ten minutes goes by and then the speed will slow to literally a crawl. I've factory restored, cleared the cache, changed my dns and pretty much everything imaginable to fix this. Any ideas? Id hate to take it back since I just paid $25 for a screen protector
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Hi, my phone and everything else worked fine on my home wifi a couple of weeks ago, I got back home from a 10 day trip to Sydney yesterday, tried to watch a movie on Netflix on my chromecast to find that my phone was incredibly slow and the movie would never finish loading, tried my friends phone, same problem, eventually I worked out that her phone and my chromecast and everything else work fine as long as my phone is not connected, as soon as I connect my note 4 to the wifi, the whole lot slows to a crawl, I applied this fix http://forum.xda-developers.com/not...fi-channel-experimental-t3133527/post61307287 and the problem seems to have gone away, can you explain what's going on here? And is there a permanent fix? It's strange because I got 5.1 on my phone weeks ago and never had a problem. Any ideas?
Today, all of a sudden, my unbranded Priv showed up a notification saying something like "Your Wifi has been disabled to prvent the device overheating"..... I immediately rebooted the phone.
Since then, cellular data has stopped working. The phone connects fine on Wifi, but if I disable wifi, there is no connectivity. Have booted to Safe Mode to see if that helps, but no joy. The phone refuses to access the internet. I put a friend's SIM in the Priv and still no connectivity.
Any ideas?.
Regards.
Riz
What did you do to make it that hot?
I would try out a factory reset.
x-revo said:
What did you do to make it that hot?
I would try out a factory reset.
Click to expand...
Click to collapse
I did absolutely nothing... The phone was in its dock on my dash in the car, the day wasn't terribly hot... And this message flashed out of the blue. In the 6 yrs or so since I've had Android phones, including ones with known over hearing issues, I've never seen or heard of something like this...
In any case, as it turns out, it wasn't just WiFi that had been disabled, the anti overheat protection had also disabled cellular data... After coming close to resetting the phone to factory default... Requesting an RMA from newegg (which i did in panic as NewEgg has some fairly restrictive return/refund policies around cellphones... So, credit to them, they actually emailed me a RMA authorization and ship ng lable within 5 minutes).. I looked a bit harder and found the cellular data enable/disable button under Data Usage.... It had moved over to Disabled!!!.. Problem solved.
However, setting aside the fact that i was looking for a solution to a non existent problem, I'm extremely disappointed with BlackBerry...the Priv is supposed to be theu ir last ditch attempt at survival, yet support is atrocious... Their website points you to the carrier for support for branded handsets, and quite quiet on others... One wouldve thought they'd be going out of their way to ensure the Priv is a success.
I recently wiped my S7 Edge, which fixed a lot of issues I was having. Right after that, I got a small update from AT&T. Since then, I've been having this issue.
After the phone has been sitting all night, connected to Wifi, I take it off the charger and leave for the gym. As soon as it disconnects from my Wifi, I have no connectivity. It shows that it is on LTE, but I can't get data at all. Sometimes, flipping Airplane mode off and then on resolves this, but I actually had to reboot to get connectivity back the other morning.
I don't remember it ever doing this before I wiped and updated. I'm not sure if it's the update or something else. The phone is clean. I manually installed a handful of apps after I wiped.
Anyone else experiencing anything like this at all? It's really annoying.
Try booting into recovery and wiping the cache....it helped a few issues I was having!
Sent from my SAMSUNG-SM-G935A using XDA-Developers mobile app
i am kinda having the same problem i have straight talk once it goes into LTE the upload speed drops download works but data is useless without upload speed my guess was also the update. but my solution to this problem was use a 3rd party app to just let you use 4g, in 4g mode phone works perfectly but it could be a different case for you. in my case I inserted an att sim card which worked perfectly then re inserted my straight talk sim card also work perfectly but after a reboot same problem continued to occured
I have a stock t-mobile s7 edge device. It's losing the mobile network. I've noticed it a couple of months ago - it happened a few times but recently the problem is getting worse. It already happened 3 times this week.
Seems like completely random. Sometimes I notice it after I go somewhere with weak signal or no signal at all. Sometimes when I get back to an area with good signal it reconnects and sometimes it doesn't. Sometimes it shows the bars and says it's connected to t-mobile but 4g doesn't show up at all. So you can call but no internet. Sometimes no signal at all.
When it happens the only way to connect is to reboot the phone. Nothing else helps. If you try to connect to network manually - it can find t-mobile but unable to connect. just spins. Changing from lte to 3g or 2g also doesn't work.
I even tried to create a new APN - same thing.
Please heeeeelp...........
Last time this happened to me on another device, it was the sim card that had a problem. Have you tried with another SIM card?
No, but I don't believe it's a sim card related problem. Wife's phone has the same problem although less frequently. But she also travels less.
It looks like a configuration / firmware or maybe hardware issue to me.
I'm experiencing the same issue. It seems to happen when the phone loses signal completely like when deep inside a building. Then it won't reconnect to data or the network by itself.
From the first moment when I got my edge back in April I noticed that the radio performance was weaker than other phones. Then I got the Note 7 and same issue again. Then back to an s7 edge and the problem seems to be worse on this one specially after the latest software update.
Sent from my SM-G935T using XDA-Developers mobile app
My wife (s7) and me (s7 edge), as well as a co-worker (s7) are having this same issue.
Before it was happening occasionally, but after the last update its happening WAY more often.
Wiping cache seems to help with frequency, but still did not eliminate the problem. Hopefully it gets fixed with an update. I'm not sure how much longer I'll be able to put up with it.
Edit: I forgot to add a "simple" fix I've found that works almost all the time is to turn off mobile data, turn on airplane mode, turn off airplane mode, wait for signal, then turn on mobile data. Those steps in that exact order work for me most of the time.
So I've been having the same issues as everyone stated. The only fix is to reboot the phone, but who wants to that every time. I even changed the sim card!! I wish T-Mobile would get out of their feelings and start selling more flagship phones.
I have made the decision to jump to LG V20. I hope this issue doesn't exist with the LG.
I've just got my s7 edge and I'm sort of having same problem at home got 2 bars and sometimes goes to 4 bars but also wen I called someone the line was crackling but person said could her me fine so done a wiped cache and think it's sorted it now for the time being
(Edit ~ it's done it again could hardly hear person I was talking to)
Sent from my SM-G935F using XDA-Developers mobile app
I'm experiencing issues with the network, I often have to go to plane mode then disable it to get my connection back (I always have the 4G logo on screen, but internet pages won't load, facebook either, well everything) I'm seeing posts about the WiFi issue, but nothing about this, am I the only one experiencing this ? It occurs every 5 minutes or so, pretty annoying when you are in the middle of a youtube video or so..)
Thank you in advance !
I could say I have the same issue.
I realize this post is 2 months old but I also have this exact same problem. Data on WiFi works perfectly fine. On actual mobile data though it works great for a long period of time (hours - days) then suddenly gets horrible. Disabling and re-enabling data seems to fix it most of the time, then it works great again for a good while.
Would this indicate a software glitch? I've been wondering if I should try some custom ROMs. Or would it be a problem with the physical antenna or data module in the phone?
I'm on the verge of sending it back under warranty but if it's software maybe something else can be done to fix.