I am running beanstalk /twrp and cfroot.
Earlier today i lost all data and every other ability on my phone as far as networks except for wifi.
Every time i try and make a call it says "your account could not be validated please contact customer service message 5 switch 424"
I have tried ##804272#. and ##72786#, but when i type them in the phone doesnt recognize them as special codes it just thinks it is making a phone call and i get the above message again..
what is going on!?!?! help!
Ianthelmt said:
I am running beanstalk /twrp and cfroot.
Earlier today i lost all data and every other ability on my phone as far as networks except for wifi.
Every time i try and make a call it says "your account could not be validated please contact customer service message 5 switch 424"
I have tried ##804272#. and ##72786#, but when i type them in the phone doesnt recognize them as special codes it just thinks it is making a phone call and i get the above message again..
what is going on!?!?! help!
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Click to collapse
Those dialer codes are ONLY for touchwiz.
daniel4653 said:
Those dialer codes are ONLY for touchwiz.
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Click to collapse
ahaaa so i need to get back onto touchwiz then for these to work?
Did you pay your bill? Sounds like they killed your service.
I've seen a few threads about this in the past for AT&T and call forwarding/google voice. I guess they never fixed it.
I tried setting it up via the google voice app, but it failed. I then tried to change it in call settings, but it fails, "Failed to read data", "Forwarding number change failed". I try going into More settings, "Failed to read data", "Network or SIM card error", and finally I tried to enter the MMI code, and all it does is say "MMI Code Started" and nothing happens.
I've rebooted, I've tried it with wifi off, all sorts of stuff. I guess I don't understand *why* I've seen threads back to the S2/3 with the same problem and why it isn't fixed.
I have been told by AT&T conditional call forwarding is enabled on the line.
Has anyone else gotten this to work on their S7? Is it just me?
Google voice works for me. I installed google voice app and use Hangouts as primary method of listing to my VM.
adocorp said:
Google voice works for me. I installed google voice app and use Hangouts as primary method of listing to my VM.
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Click to collapse
When you installed Google Voice, I'm guessing it configured your voice mail for you? Did you have to use the MMI code, or did GV handle it all?
I'm thinking there is something messed up on my line. About a month ago, my line was transferred to my work account. I didn't verify if GV was still working after the transfer. And then I got the new phone, which required a new SIM. I don't know if it is the new phone, sim, or the line transfer that is the problem.
Do you get any errors when you go into the phone settings, and do more settings so you can see the forwarding details?
Segjin said:
When you installed Google Voice, I'm guessing it configured your voice mail for you? Did you have to use the MMI code, or did GV handle it all?
I'm thinking there is something messed up on my line. About a month ago, my line was transferred to my work account. I didn't verify if GV was still working after the transfer. And then I got the new phone, which required a new SIM. I don't know if it is the new phone, sim, or the line transfer that is the problem.
Do you get any errors when you go into the phone settings, and do more settings so you can see the forwarding details?
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Click to collapse
Google voice configured everything for me. I didn't have to do anything.
Under setting Voicemail Service provider shows "Google Voice"
Voicemail setting, it shows my Google number and my account being signed in.
Segjin said:
I tried setting it up via the google voice app, but it failed. I then tried to change it in call settings, but it fails, "Failed to read data", "Forwarding number change failed". I try going into More settings, "Failed to read data", "Network or SIM card error", and finally I tried to enter the MMI code, and all it does is say "MMI Code Started" and nothing happens.
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Click to collapse
I recently switch to Cricket, 5gb for 45$ a month with autopay. I getting the same errors. Good thing I also have a att prepaid Nokia lumia 635, I inserted sim on this phone and able to setup call forwarding, after you done, move sim back to s7 edge.
maybe get a used Nokia lumia 635 and give it a try? the phone is really cheap so give it a try. no guarette it works for you but it works for me.
So, I tried the SIM from another S7 (not edge), mine is edge, and it was able to go into the call forwarding settings on my phone. Previously I would get a Network or SIM error, and call waiting would be disabled. With the other SIM, these settings worked. So we know it isn't GV or the phone.
After an extensive conversation with their level 2 support, we found the 2 lines are provisioned with the same features. But, we found that the IMEI that was associated with my line was my old phones IMEI and not my new one. I was skeptical that this would solve the problem because we put a different SIM (from a different phone with a different IMEI) and it worked, however, I was assured that it is more of a 2 systems on the back end not validating things correctly due to the old IMEI.
They had to escalate the IMEI change and I was told it should be changed on the line within 24 hours. So now I wait.
Background: My coworker and I got our phones on Monday, 3/7. When we attempted to have them activated, the AT&T rep said she couldn't do it, that it was too early and was having problems. She created a ticket and put the one line on the ticket, and my line as a note on the ticket. My line started "working" that day, but the other line took 3 days to activate. I guess it took 3 days for them to properly activate because that is the one with the SIM that worked. Mine, that started working on 3/7 has all the problems with call forwarding and waiting.
Hopefully the IMEI thing on the back end will solve the issue.
qw
It is now working. For whatever reason, getting the correct IMEI in the system for me fixed the problem.
Segjin said:
I've seen a few threads about this in the past for AT&T and call forwarding/google voice. I guess they never fixed it.
I tried setting it up via the google voice app, but it failed. I then tried to change it in call settings, but it fails, "Failed to read data", "Forwarding number change failed". I try going into More settings, "Failed to read data", "Network or SIM card error", and finally I tried to enter the MMI code, and all it does is say "MMI Code Started" and nothing happens.
I've rebooted, I've tried it with wifi off, all sorts of stuff. I guess I don't understand *why* I've seen threads back to the S2/3 with the same problem and why it isn't fixed.
I have been told by AT&T conditional call forwarding is enabled on the line.
Has anyone else gotten this to work on their S7? Is it just me?
Click to expand...
Click to collapse
resetting APN under mobile networks fixed it for me
I have a G930U on AT&T and it took me about a week to realize missed calls weren't going to voicemail (had an AT&T S5 previously) I kept getting MMI code errors when using the **004* code provided by GV, and the GV app was unable to update as well. I was able to fix the issue via an AT&T support chat.
Per the Google Voice support page (click the "Additional help for AT&T customers" dropdown): https://support.google.com/voice/answer/165656?hl=en
If you are having trouble configuring Google voicemail on AT&T, you can make the switch by contacting AT&T Support live chat:
Ask your support representative to set up call forwarding for the following HD Voice settings: Busy, Unanswered, Unreachable. Confirm that they don't set up call forwarding for Always Forward.
The representative should set the forwarding number as your Google Voice number.
Before disconnecting with your representative, check that your voicemails are arriving in your Google Voice inbox:
Call your phone and let it ring until it goes to voicemail.
Call your phone and reject the call.
Turn off your phone and then call it.
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Click to collapse
Works like a charm now.
Anyone else use Youmail with this phone? I cannot get the phone to get into the "Call Forwarding" section of the phone, as I get "Sim Error or Network Error", I put the sim in my old S4, and I can get Youmail to work and the phone to forward the calls. I am at a loss.
I use YouMail on my s7edge. It works just fine. YouMail should setup the call forwarding options for you.
Me Too
Sorry I have nothing good to report. Just a simple "Me Too".
I've spent a couple of hours trying to get YouMail set up on S7 but VMs still go to built-in VisualVoicemail. Spent an hour on the phone with AT&T last night and they couldn't resolve it either. They tried (a) dropping me to "basic" voicemail, (b) manually adding the forwarding number to my account, and even (c) removing VM from my account altogether. (there's probably a (d), (e), (f), and (g)...i just don't recall now...).
Next step is to contact YouMail tech support. I'll report back with any news.
EDIT: Meant to also mention that accessing the Call Forwarding settings also gives me an error. "Failed to read data. Network or SIM card error."
bahnjee said:
Sorry I have nothing good to report. Just a simple "Me Too".
I've spent a couple of hours trying to get YouMail set up on S7 but VMs still go to built-in VisualVoicemail. Spent an hour on the phone with AT&T last night and they couldn't resolve it either. They tried (a) dropping me to "basic" voicemail, (b) manually adding the forwarding number to my account, and even (c) removing VM from my account altogether. (there's probably a (d), (e), (f), and (g)...i just don't recall now...).
Next step is to contact YouMail tech support. I'll report back with any news.
EDIT: Meant to also mention that accessing the Call Forwarding settings also gives me an error. "Failed to read data. Network or SIM card error."
Click to expand...
Click to collapse
So I went to do this again, and now its giving me the same Failed to read data error. hit back, and tried it again and it read for about 40 seconds and finally loaded.
Upon further testing, it looks like if wifi is off, and i'm only on cellular data, it won't read. If I connect to wifi, it takes a while, but it will read and let me make changes. So try connecting to wifi and giving it a shot
I found that I was able to sometimes get into the CCF settings, but still couldn't save the new numbers. My GoogleFu turned up a suggestion to put the SIM card into a different phone, setup the CCF and then move the SIM card back. Will try that tonight with a spare phone I have at home...
I've scoured the internet for 6 months checking back every month to see if there was a fix for this.
When I got my Canadian W8 variant of the s7 edge on Rogers, Call forwarding was working.
Then I rooted my device so I can use Root call blocker for its ability to pick up and hang up calls without my knowing the blocked number ever even called.
I then tried to setup YouMail for visual voicemail and keep getting mmi code errors. If I try activating it manually by going into the call setting, I get "Failed to read data, Unexpected response from network".
I attributed this error to Rogers not having call forwarding on my account. But I'm paying for it, and since I'm on family play with parents, and tested both their devices, one is an Galaxy s5 neo and the other is an iphone of some sort and both work.
What is causing this issue?
Is it because KNOX was tripped? I've tried flashing clean no root, and still same errors.
Did rooting my phone break Call Forwarding?
Did anyone else have this issue and find a fix or workaround?
I need to forward calls I ignore to YouMail.
Once again, I've gone through all the so called "fixes" in the first 3 pages of google searching. All of which are the same articles on different sites.
Thanks.
I'm randomly getting this message, and I always get it when I turn on wifi. Anyone know how to get rid of it?