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My experience so far..
Very disappointed in my experience with the Canadian Desire HD, I don't know what HTC are thinking seriously..here are the issues I had between 3 devices... dead pixels on the first two, third one has a misaligned lcd with the housing and the front speaker is tilted a bit as well, camera ring and lense became loose on the second day.. the volume rocker on the side is flushed, also experiencing crackling during calls every 10 seconds or so. Also the usb port in the bottom is tilted left.. please people check your phone as this is ridiculous.. other problems like flush power button, blurry camera photos on the sides, and dust under screen. Also speaker is a huge let down.. not the loudness it is loud enough but is just bad quality sound ( tin like with no depth mid base etc.) I came from and x10 and did not have a single issue with anything like the above. This is really unacceptable ... I wonder how many devices have any of this issues. Or is it just me that is really unlucky and got 3 faulty devices..
Just a little update - returned the phone to the store and the lady took out 2 more, checked both...both with dead pixels she took out another 2 first one camera lens again moving checked the last one they had and it was perfect!!! No moving lens no dead pixel, screen was aligned properly so i got it and left to go home, on the way i stopped at Tim Hortons to get a coffee and while waiting at the drive through i picked up the phone and what do i see.....a small lint behind the lcd with a few specs of dust..whiped the screen a few times checked again, double checked and triple checked and i couldnt believe it i was furious and the lint was visible on picures and everything went back to the store and got a full refund. Now i will give it a last chance at a different store in a close by city hopefully they got a better batch and if it still has problems i will give up and wait for the Arc to come out. So mad , i cant believe this not one not two but like 5-6 devices all with some kind of problem...
Update - i got another one from a city nearby so far its all good none of the problems i mentioned. Just waiting for the morning to see the screen under sunlight but it looks good now. I wonder if the problem with the dust is when they sealed the phone they sealded with the dust in between or is it just not sealed properly and the dust can get in at any time?? I hope it is sealed properly..dont want to find dust after the 14 day return period lol. Is there anyone on here that has had the device for longer period or a previous HTC and didnt have dust under the screen?
Update - this one seems to be good, checked under sunlight and everything is ok, all the other phones i mentioned above were from the same store so maybe they got a really bad batch.
Sent from my Desire HD using XDA App
Htc always had problems with dust under the screen. I had a orange spv, orange spv 500, and s orange m3000 all with dustproblems. The backstone, Leo and desire HD no problems...
Sent from my Desire HD using XDA App
I bought my TELUS Desire HD a week after it came out, and I have had not one problem with it.
no problems with my htc desire HD..
Jeez, that's quite a few problems. Go return it and get a replacement.
I have absolutely no problems with mine, been just awesome.
Same with me, no problems or whatsoever. Just get a replacement, might be a faulty batch if you ask me. Tell them to give you the newest one.
I agree with getting a replacement. I've seen the front speaker housing misalignment on someone elses phone and it does look rather unattractive.
Nothing to complain about my dhd......loving it!!!
Sent from my Desire HD using XDA App
The only thing that's actually annoying me about my DHD is the frame around the display. It's a bit higher than the display iteslf and everytime you swype beyond the edges of the device you can feel the improper processing.
But I learned to live with that *sigh*.
Apart from that everything is fine with my device!
Rgds
c_felge said:
The only thing that's actually annoying me about my DHD is the frame around the display. It's a bit higher than the display iteslf and everytime you swype beyond the edges of the device you can feel the improper processing.
But I learned to live with that *sigh*.
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Click to collapse
I use a screen protector and now the display is at the same height as the frame
I've no problems with mine. Only the sim cover doesn't fit perfectly but it's okay for me.
Sent from my Desire HD using Tapatalk
No problems here
No problem with mine but think it could be a little louder or maybe it's the noise at my works !!!
junta_mpb said:
I agree with getting a replacement. I've seen the front speaker housing misalignment on someone elses phone and it does look rather unattractive.
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Click to collapse
Yeah, I've got a crooked speaker bar.. looks bad.. hopefully the case that I ordered would hide it. Mine is an Inspire 4G (AT&T).
c_felge said:
The only thing that's actually annoying me about my DHD is the frame around the display. It's a bit higher than the display iteslf and everytime you swype beyond the edges of the device you can feel the improper processing.
But I learned to live with that *sigh*.
Apart from that everything is fine with my device!
Rgds
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Click to collapse
No!! That's not a fault. It was designed like that because Desire HD has turn to mute. So they have raised it to prevent any damages caused to the screen when the phone is turned.
Just a little update, returned the phone to the store and the lady took out 2 more, checked both...both with dead pixels she took out another 2 first one camera lens again moving checked the last one they had and it was perfect!!! No moving lens no dead pixel, screen was aligned properly so i got it and left to go home, on the way i stopped at Tim Hortons to get a coffee and while waiting at the drive through i picked up the phone and what do i see.....a small lint behind the lcd with a few specs of dust..whiped the screen a few times checked again, double checked and triple checked and i couldnt believe it i was furious and the lint was visible on picures and everything went back to the store and got a full refund. Now i will give it a last chance at a different store in a close by city hopefully they got a better batch and if it still has problems i will give up and wait for the Arc to come out. So mad , i cant believe this not one not two but like 5-6 devices all with some kind of problem...
I had my DHD exchanged five time.two had dead pixel and the others varius problems like lcd and the lens not correctly aligned.All of them had dust under screen, including the last one.
I won't exchange it anymore and unfortunately I cannot get a refund.
I'm waiting for the LG optimus X2 .I hope the quality will be better.
i got my one from telus
it doesnt seem like there are thing wrong like you claim
maybe you should exchange for a new one
the top right of my screen seems to be a tiny bit out compared tot he rest of the sreec. I only noticed it one day when i was playing a game and touched the screen, could kinda feel it move a tiny little bit.
I got mine from telus and it works well, and as for the problem with the edges, I have an otterbox defender case on it so its even more pronounced.
imptb said:
I got mine from telus and it works well, and as for the problem with the edges, I have an otterbox defender case on it so its even more pronounced.
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That's a feature of the phone, it protects the screen from possible scratches when placed faced down on a table or desk to silence it as part of sense.
I'm not sure whether any other people have had this but it seems like there could be a fault with some of the camera on some devices (or just mine?).
I preordered and received my z2 on the 22nd april, my sister just bought one today and I was comparing the two - it definitely seems like the new one captures photos far better where sunlight is concerned, it looks like there's an area of haze/overexposure on my one - I've attached photos to illustrate.
The ones with the i's on the end of the file name are with my z2, the ones without are with the new one - both were taken with superior auto from almost exactly the same position and at the same time with exactly the same settings and both on the same firmware.
Also does anyone else's device creak when you push a little on the back just above the sony logo?
I've had the creaking from day one and hasn't affected the waterproofing or anything so I was just going to live with it, but now I've noticed the camera thing I'm going to try and get an exchange.
daven said:
I'm not sure whether any other people have had this but it seems like there could be a fault with some of the camera on some devices (or just mine?).
I preordered and received my z2 on the 22nd april, my sister just bought one today and I was comparing the two - it definitely seems like the new one captures photos far better where sunlight is concerned, it looks like there's an area of haze/overexposure on my one - I've attached photos to illustrate.
The ones with the i's on the end of the file name are with my z2, the ones without are with the new one - both were taken with superior auto from almost exactly the same position and at the same time with exactly the same settings and both on the same firmware.
Also does anyone else's device creak when you push a little on the back just above the sony logo?
I've had the creaking from day one and hasn't affected the waterproofing or anything so I was just going to live with it, but now I've noticed the camera thing I'm going to try and get an exchange.
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This is a dumb question but are you sure your lens isn't smudged?
leocooper said:
This is a dumb question but are you sure your lens isn't smudged?
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I was hoping it was something trivial as that but unfortunately not, I made sure the lens the clean - used a microfibre cloth etc even checked the lens for scratches and it's clean. I had a screen protector on the back and took that off to make sure it wasn't somehow distorting the light into the lens but it didn't make a difference.
May I ask whether you have any creaking on your device?
daven said:
I was hoping it was something trivial as that but unfortunately not, I made sure the lens the clean - used a microfibre cloth etc even checked the lens for scratches and it's clean. I had a screen protector on the back and took that off to make sure it wasn't somehow distorting the light into the lens but it didn't make a difference.
May I ask whether you have any creaking on your device?
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Oh that must suck then And I don't have a Z2 yet, I'm looking to get it or the M8 in early June
Camera is working fine for me. Although I also have the creaking when pushing at the back.
Sent from my D6503 using XDA Free mobile app
maybe your camera is experiencing light leakage. definitely a problem
That's the kind of photos I got when water entered my Xperia Z.
Have you been washing it ?
It might be moisture built up, but can't say
Why not get it replaced?
Sent from my C6602 using XDA Free mobile app
It took a dunking last week lol but I can't see any moisture build up on the inside of the lens, maybe it is just light leakage. I'll just phone up for an exchange tomorrow - shame really because it had no other issues. Great phone though, looks like they've sorted out any other issues on the current batches.
Cheers for all your replies!
The creaking is what makes me think your device wasn't manufactured that good. Mine is as solid as a piece of metal. The camera doesn't have the haziness either so phone it in for a replacement because it shouldn't be a big problem to get a new one.
If you could slide out the "plastic paper" beside your sd slot and see what it says it would probably point us on when your phone was manufactured - should be something like "14W1*" where * stands for the week number
hasona said:
The creaking is what makes me think your device wasn't manufactured that good. Mine is as solid as a piece of metal. The camera doesn't have the haziness either so phone it in for a replacement because it shouldn't be a big problem to get a new one.
If you could slide out the "plastic paper" beside your sd slot and see what it says it would probably point us on when your phone was manufactured - should be something like "14W1*" where * stands for the week number
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Yeah I was thinking the same thing, my sisters z2 doesn't creak either. Mine says 14W15 so I guess that means it was one of the first batches (maybe second batch?)
Hopefully the replacement won't have any issues, I'm slightly concerned about dead pixels etc
Interesting to see your photos, I have the same problem with mine.
I'll have to see if I can get it replaced I guess.
---------- Post added at 10:23 PM ---------- Previous post was at 09:56 PM ----------
Somebody pointed out in another thread, this haze can be caused by a case, especially if you are using flash.
In my case, I have a clear gel case which could easily cause light to reflect into the lens area.
Will test properly tomorrow.
furrypotato said:
Interesting to see your photos, I have the same problem with mine.
I'll have to see if I can get it replaced I guess.
---------- Post added at 10:23 PM ---------- Previous post was at 09:56 PM ----------
Somebody pointed out in another thread, this haze can be caused by a case, especially if you are using flash.
In my case, I have a clear gel case which could easily cause light to reflect into the lens area.
Will test properly tomorrow.
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Click to collapse
That's interesting, kinda like the flash bleed issues on z1 compacts I read about I guess.
Although in this case I wasn't using the flash on either of the Z2's and they were both naked, even took the screen protector off the back of the phones to make sure it wasn't being caused by those (I had cut a square out of them for the flash/lens already though) and there was no change - one Z2 looked fine, the other not so much.
Thing is if my sister hadn't picked up a Z2 of her own I'd never have known, I just thought this was normal behaviour - at least the thread has made others aware of a possible problem (if mine wasn't just a one off)
I got my replacement Z2, and it creaks A LOT. It's W19, it's going back to the store tomorrow. My first one has bad speaker quality (W28). If I get a third, I'm returning and I'm going to another phone. I shouldn't have to go through 3 Z2s to get a decent one, but if my third one has something wrong, I'm done. Sony has a GORGEOUS phone and an awesome build, but I can't stand this anymore. Last one tomorrow, and we'll see.
looks like one of them has HDR enabled. check that. is there any condensation on the lens?
daven said:
Also does anyone else's device creak when you push a little on the back just above the sony logo?
I've had the creaking from day one and hasn't affected the waterproofing or anything so I was just going to live with it, but now I've noticed the camera thing I'm going to try and get an exchange.
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Click to collapse
Hey,i have the exact same creaking issue!I thought i was the only one.I took it to the Service Center and the guy at the counter acknowledged the issue and said ill get a replacement and removed my sim card and memory card etc and only then i realized they cant provide a standby phone so i said ill come back later and submit the phone for replacement.
Later the SONY Store where i bought the phone from provided me a standby phone and they itself submitted my Z2 to the service center but few days later they returned the phone saying there isn't any issue :X i took it up with their customer care and they asked me to go to the service center again but i haven't got the time yet.
My batch number is 14W18,what is yours?
I checked some test pieces at the SONY Store and they had a similar issue but i checked again at another store and they seemed fine -_-
furrypotato said:
[/COLOR]Somebody pointed out in another thread, this haze can be caused by a case, especially if you are using flash.
In my case, I have a clear gel case which could easily cause light to reflect into the lens area.
Will test properly tomorrow.
Click to expand...
Click to collapse
I have the same flash bleed issue on all the cases including the OEM ones provided by SONY.
ew..i have the creaking issue too.. its creaking when i put my finger below the flash...
I'm having the same issue as well. Every picture I take now, especially in brighter conditions, is hazy and somewhat blurry. I never tried my phone under water, but I can see something that wasn't there before. If I angle the phone, I can see that behind the back lens there is something like a smudge (similar to when the lens is dirty, but on the inside). Is it dried water from condensation or what? I talked to Sony centre via chat and they told me to send it to them. Problem is, the issue is too minor to be seen. I don't want to be told that it's fine and to pay for my phone to be sent back.
What did you guys end up doing? It's a shame. Pictures used to look beautiful. Now, even in good light, there' all mediocre and washed out.
Edit: I actually tried it in water while hot, it condensed and then it cleared up. Looking at it again, it seems that this haze comes from another layer of the cover lens. But it's not like a scratch, it's more like a badly applied screen protector, with air bubbles in it. I attached a picture of it, if anyone has any idea what it could be.
m17b said:
I'm having the same issue as well. Every picture I take now, especially in brighter conditions, is hazy and somewhat blurry. I never tried my phone under water, but I can see something that wasn't there before. If I angle the phone, I can see that behind the back lens there is something like a smudge (similar to when the lens is dirty, but on the inside). Is it dried water from condensation or what? I talked to Sony centre via chat and they told me to send it to them. Problem is, the issue is too minor to be seen. I don't want to be told that it's fine and to pay for my phone to be sent back.
What did you guys end up doing? It's a shame. Pictures used to look beautiful. Now, even in good light, there' all mediocre and washed out.
Edit: I actually tried it in water while hot, it condensed and then it cleared up. Looking at it again, it seems that this haze comes from another layer of the cover lens. But it's not like a scratch, it's more like a badly applied screen protector, with air bubbles in it. I attached a picture of it, if anyone has any idea what it could be.
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Click to collapse
Its a problem for sure.Try to keep the phone in rise for 1 night.If its moisture behind the glass it will go off.But if its somethn else..better take the phone to the Sony center.
Bootloader unlocked !!!!
we have to force sony to do something quality of image gone after unlock bootloader, i'm suffering the same and i lost my drm :crying:
jakobdz said:
Bootloader unlocked !!!!
we have to force sony to do something quality of image gone after unlock bootloader, i'm suffering the same and i lost my drm :crying:
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Its not 100% sure that this is affecting Z2. No one complained by now.
On my Xperia Z2 components of the phone can be seen through back glass, is this a factory defect or is it normal.? Plus after 4.4.4 update stamina mode stopped working on my phone, after screen goes off I still receive messages and notifications but after 10-15 mins stamina mode starts working. Before update stamina mode used to work right when screen used to go off. Please help. Here is link to image of back side of phone
I don't have those kind of problems.Stamina mode working fine and the glass hides everything on its back.Give the phone to Sony's centre.
thats kinda weird my z2 cannot be seen through back glass. haha
honestly, that's actually kind of cool
It kinda seems like your back of phone somehow went through immense heat. Did you let the phone get exposed to heat? Or is it normal usage?
I used to get that too after I use hair drier to heat my phone after some moisture get into my phone innards. Putting heat on highest switch hoping that the moiseture would evaporate... It wasn't work though.. And I get the effect just like your picture
Try to reset your phone to by flashing original firmware to solve the stamina mode problem. Hardware wise, I don't think it's going to have any effect but visual looks. If you don't like it you can sent to Sony for repair (and also ask them to install firmware for you) but it might cost you a bit.
Regards
alightsmit said:
On my Xperia Z2 components of the phone can be seen through back glass, is this a factory defect or is it normal.? Plus after 4.4.4 update stamina mode stopped working on my phone, after screen goes off I still receive messages and notifications but after 10-15 mins stamina mode starts working. Before update stamina mode used to work right when screen used to go off. Please help. Here is link to image of back side of phone
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This happend to mine to, but after I had a little accident. I accidently dropped it on a small patch of water and one of ports popped open. You can imagine my desperation when it happened. I grabbed it as fast as I could, but I could see that a little bit of water poured in (the SIM card was a little bit wet), but it didn't affect the device, everything is working propperly.
My guess is a very small quantity of moisture got is and "lit up" the components. I tried leaving it in a small bowl with raw rice, those silicon gel balls and even vacuuming through one of the ports, but it is still there.
There is no sign of internal moisture on either camera, light/proximity sensors or the flash LED, though.
Sent from my D6543 using Tapatalk
I can see the components on the back if my phone.. Phone is working perfectly, remember, its only glass with a film on
I recently smashed the screen on my Z2 whilst on holiday and I got a replacement from my insurance. I was using the replacement in water, everything seemed ok but a few hours later I noticed the camera lens was full of water.
When I looked at the device closer I noticed I could see the components through the back glass and I never noticed this with my original device.
I got another replacement the next day which I cannot see through the glass and I have tested In water perfectly fine.
This could all be coincidence but I thought I would share my experience!
keyz86 said:
I recently smashed the screen on my Z2 whilst on holiday and I got a replacement from my insurance. I was using the replacement in water, everything seemed ok but a few hours later I noticed the camera lens was full of water.
When I looked at the device closer I noticed I could see the components through the back glass and I never noticed this with my original device.
I got another replacement the next day which I cannot see through the glass and I have tested In water perfectly fine.
This could all be coincidence but I thought I would share my experience!
Click to expand...
Click to collapse
Earlier batch devices have more faults, perhaps your unit was replaced with a defective one
regarding see through issue
Thank you people for your vies, yes I took my phone in pool, but when I came out everything was fine, weather temperature was around 34°c, after that I went in ac room and when I tried to click picture, I saw fog on front and back lenses. I kept my phone in sunlight for few hours and everything went away, my phone is working perfecly fine no issues except stamina mode, the white strip under Sim tray is also white, it hasn't turn red so I guess water did not go through ports, I think that moisture might have went in through mic or headphones jack, because ports were all tightly closed. I am scared to go to service center because center near my place is very rude, they blame everything on customer only, I am happy that my phone is working fine, what if I go there and they ask for money to fix it . I don't want to screw up my phone, I bought it 2 months back
I recently developed two black dots when I'm taking pictures. The darkest one (middle left) showed up about a week ago. Then a lighter one (upper center) appeared a couple of days ago. They move when I zoom in and out.
I sent my phone in to Huawei a couple of months ago to get the battery changed out. Have any of you had this before? Could this be debris on the lens or is there something else you guys think it's wrong that would require changing the camera?
Thanks for any thoughts or advise.
Docavelli said:
I recently developed two black dots when I'm taking pictures. The darkest one (middle left) showed up about a week ago. Then a lighter one (upper center) appeared a couple of days ago. They move when I zoom in and out.
I sent my phone in to Huawei a couple of months ago to get the battery changed out. Have any of you had this before? Could this be debris on the lens or is there something else you guys think it's wrong that would require changing the camera?
Thanks for any thoughts or advise.
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Click to collapse
I've also noticed the light spot on my photos as well. I just started noticing it about 2 or 3 weeks ago. I thought it was on the glass that covers the camera, but I replaced that a few weeks ago while I was replacing the battery, but the spot is still there. Mostly noticeable in photos with a light background. I really have to look for it though. It's more of an OCD annoyance, because now that I know it's there I can't un-see it. Yours seems to be worse than mine is though. The spot on mine isn't as dark....not yet anyway.
Docavelli said:
I recently developed two black dots when I'm taking pictures. The darkest one (middle left) showed up about a week ago. Then a lighter one (upper center) appeared a couple of days ago. They move when I zoom in and out.
I sent my phone in to Huawei a couple of months ago to get the battery changed out. Have any of you had this before? Could this be debris on the lens or is there something else you guys think it's wrong that would require changing the camera?
Thanks for any thoughts or advise.
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Click to collapse
I had similar experience a while ago. I had my phone repaired because it's SoC burned out and after few weeks I noticed these two black spots on pics. It turned out that camera sensor was faulty (never found out was it because of the chip repair). Luckily it was still on warranty and I got it repaired for free.
Thanks for the insight. Mine went out of warranty shortly after I sent it in to get the battery replaced. I've seen some videos on replacing the camera. Doesn't look too hard. I'll hold off and see if I doesn't get any worse until the new Pixel drops.
Sent from my Nexus 6P using XDA-Developers Legacy app
Docavelli said:
Thanks for the insight. Mine went out of warranty shortly after I sent it in to get the battery replaced. I've seen some videos on replacing the camera. Doesn't look too hard. I'll hold off and see if I doesn't get any worse until the new Pixel drops.
Sent from my Nexus 6P using XDA-Developers Legacy app
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I have changed my battery some time ago so I have no warranty on my phone.. And a month back I got those kind of spots in my camera too. So I ordered a new camera (about 7$ @ ebay), changed it and now it's rocking as new. Changing the camera is easy after you get the phone open... Good luck.
Sounds like dust on the camera lens to me.
Face_Plant said:
Sounds like dust on the camera lens to me.
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I thought of that and I wanted to take the glass off and blow it out to see but I wanted to ask around first. I still may do it anyway. I have a replacement glass piece already. Then I'll know if I need to replace the camera or not. That's if it gets too much worse or I decide to keep it another year as my main because I don't like the new Pixel.
petzku said:
I have changed my battery some time ago so I have no warranty on my phone.. And a month back I got those kind of spots in my camera too. So I ordered a new camera (about 7$ @ ebay), changed it and now it's rocking as new. Changing the camera is easy after you get the phone open... Good luck.
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Can You send me the link from which you bought the camera? I am facing the same problem here as well. and what was the number on your camera back? Like 1520 or 1524?
Face_Plant said:
Sounds like dust on the camera lens to me.
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It was not the case with my phone. It was a faulty camera. Solved it with a new one...
grgsujan said:
Can You send me the link from which you bought the camera? I am facing the same problem here as well. and what was the number on your camera back? Like 1520 or 1524?
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I ordered this one.
http://m.ebay.com/itm/A-Main-Rear-B...1511-w-Tool-/191914243993?txnId=1402170126009
It was few bucks more expensive that I remembered. But super cheap fix anyways.
I'll check the number from my original camera sensor when I get back home from work.
Hello!
I have two issues with my N9005:
First and most annoying is some black pixels/dots on both cameras. Rear camera got two of these but they are visible only when i maximize the zoom so it's not annoying that much. The problem is about front camera - after a drop there is about 5-6 big black dots which are moving sometimes when I shake the phone REALLY hard. I bet it's dust INSIDE the camera, because I cleaned the lens, even picked the module out. Is replacement only way to fix this? I've found cheap camera module from Note N9006 - will it work with my N9005?
Second problem is bad battery condition. It doesn't drop like broken ones but it lasts quite short - I don't use background social synchronization and still I can't get more than 5 hours SoT (I'm on RR 5.8.5 with rom's stock kernel) How to check whether battery should be replaced? Or maybe it's normal Note 3 behavior?
Thank you in advance!
Time to replace battery . try anker brand .
If someone's interested - I just replaced the camera, because "dot problems" was getting worse. (Front camera was unusable!)
Sent from my SM-N9005 using XDA Labs