I'm not sure whether any other people have had this but it seems like there could be a fault with some of the camera on some devices (or just mine?).
I preordered and received my z2 on the 22nd april, my sister just bought one today and I was comparing the two - it definitely seems like the new one captures photos far better where sunlight is concerned, it looks like there's an area of haze/overexposure on my one - I've attached photos to illustrate.
The ones with the i's on the end of the file name are with my z2, the ones without are with the new one - both were taken with superior auto from almost exactly the same position and at the same time with exactly the same settings and both on the same firmware.
Also does anyone else's device creak when you push a little on the back just above the sony logo?
I've had the creaking from day one and hasn't affected the waterproofing or anything so I was just going to live with it, but now I've noticed the camera thing I'm going to try and get an exchange.
daven said:
I'm not sure whether any other people have had this but it seems like there could be a fault with some of the camera on some devices (or just mine?).
I preordered and received my z2 on the 22nd april, my sister just bought one today and I was comparing the two - it definitely seems like the new one captures photos far better where sunlight is concerned, it looks like there's an area of haze/overexposure on my one - I've attached photos to illustrate.
The ones with the i's on the end of the file name are with my z2, the ones without are with the new one - both were taken with superior auto from almost exactly the same position and at the same time with exactly the same settings and both on the same firmware.
Also does anyone else's device creak when you push a little on the back just above the sony logo?
I've had the creaking from day one and hasn't affected the waterproofing or anything so I was just going to live with it, but now I've noticed the camera thing I'm going to try and get an exchange.
Click to expand...
Click to collapse
This is a dumb question but are you sure your lens isn't smudged?
leocooper said:
This is a dumb question but are you sure your lens isn't smudged?
Click to expand...
Click to collapse
I was hoping it was something trivial as that but unfortunately not, I made sure the lens the clean - used a microfibre cloth etc even checked the lens for scratches and it's clean. I had a screen protector on the back and took that off to make sure it wasn't somehow distorting the light into the lens but it didn't make a difference.
May I ask whether you have any creaking on your device?
daven said:
I was hoping it was something trivial as that but unfortunately not, I made sure the lens the clean - used a microfibre cloth etc even checked the lens for scratches and it's clean. I had a screen protector on the back and took that off to make sure it wasn't somehow distorting the light into the lens but it didn't make a difference.
May I ask whether you have any creaking on your device?
Click to expand...
Click to collapse
Oh that must suck then And I don't have a Z2 yet, I'm looking to get it or the M8 in early June
Camera is working fine for me. Although I also have the creaking when pushing at the back.
Sent from my D6503 using XDA Free mobile app
maybe your camera is experiencing light leakage. definitely a problem
That's the kind of photos I got when water entered my Xperia Z.
Have you been washing it ?
It might be moisture built up, but can't say
Why not get it replaced?
Sent from my C6602 using XDA Free mobile app
It took a dunking last week lol but I can't see any moisture build up on the inside of the lens, maybe it is just light leakage. I'll just phone up for an exchange tomorrow - shame really because it had no other issues. Great phone though, looks like they've sorted out any other issues on the current batches.
Cheers for all your replies!
The creaking is what makes me think your device wasn't manufactured that good. Mine is as solid as a piece of metal. The camera doesn't have the haziness either so phone it in for a replacement because it shouldn't be a big problem to get a new one.
If you could slide out the "plastic paper" beside your sd slot and see what it says it would probably point us on when your phone was manufactured - should be something like "14W1*" where * stands for the week number
hasona said:
The creaking is what makes me think your device wasn't manufactured that good. Mine is as solid as a piece of metal. The camera doesn't have the haziness either so phone it in for a replacement because it shouldn't be a big problem to get a new one.
If you could slide out the "plastic paper" beside your sd slot and see what it says it would probably point us on when your phone was manufactured - should be something like "14W1*" where * stands for the week number
Click to expand...
Click to collapse
Yeah I was thinking the same thing, my sisters z2 doesn't creak either. Mine says 14W15 so I guess that means it was one of the first batches (maybe second batch?)
Hopefully the replacement won't have any issues, I'm slightly concerned about dead pixels etc
Interesting to see your photos, I have the same problem with mine.
I'll have to see if I can get it replaced I guess.
---------- Post added at 10:23 PM ---------- Previous post was at 09:56 PM ----------
Somebody pointed out in another thread, this haze can be caused by a case, especially if you are using flash.
In my case, I have a clear gel case which could easily cause light to reflect into the lens area.
Will test properly tomorrow.
furrypotato said:
Interesting to see your photos, I have the same problem with mine.
I'll have to see if I can get it replaced I guess.
---------- Post added at 10:23 PM ---------- Previous post was at 09:56 PM ----------
Somebody pointed out in another thread, this haze can be caused by a case, especially if you are using flash.
In my case, I have a clear gel case which could easily cause light to reflect into the lens area.
Will test properly tomorrow.
Click to expand...
Click to collapse
That's interesting, kinda like the flash bleed issues on z1 compacts I read about I guess.
Although in this case I wasn't using the flash on either of the Z2's and they were both naked, even took the screen protector off the back of the phones to make sure it wasn't being caused by those (I had cut a square out of them for the flash/lens already though) and there was no change - one Z2 looked fine, the other not so much.
Thing is if my sister hadn't picked up a Z2 of her own I'd never have known, I just thought this was normal behaviour - at least the thread has made others aware of a possible problem (if mine wasn't just a one off)
I got my replacement Z2, and it creaks A LOT. It's W19, it's going back to the store tomorrow. My first one has bad speaker quality (W28). If I get a third, I'm returning and I'm going to another phone. I shouldn't have to go through 3 Z2s to get a decent one, but if my third one has something wrong, I'm done. Sony has a GORGEOUS phone and an awesome build, but I can't stand this anymore. Last one tomorrow, and we'll see.
looks like one of them has HDR enabled. check that. is there any condensation on the lens?
daven said:
Also does anyone else's device creak when you push a little on the back just above the sony logo?
I've had the creaking from day one and hasn't affected the waterproofing or anything so I was just going to live with it, but now I've noticed the camera thing I'm going to try and get an exchange.
Click to expand...
Click to collapse
Hey,i have the exact same creaking issue!I thought i was the only one.I took it to the Service Center and the guy at the counter acknowledged the issue and said ill get a replacement and removed my sim card and memory card etc and only then i realized they cant provide a standby phone so i said ill come back later and submit the phone for replacement.
Later the SONY Store where i bought the phone from provided me a standby phone and they itself submitted my Z2 to the service center but few days later they returned the phone saying there isn't any issue :X i took it up with their customer care and they asked me to go to the service center again but i haven't got the time yet.
My batch number is 14W18,what is yours?
I checked some test pieces at the SONY Store and they had a similar issue but i checked again at another store and they seemed fine -_-
furrypotato said:
[/COLOR]Somebody pointed out in another thread, this haze can be caused by a case, especially if you are using flash.
In my case, I have a clear gel case which could easily cause light to reflect into the lens area.
Will test properly tomorrow.
Click to expand...
Click to collapse
I have the same flash bleed issue on all the cases including the OEM ones provided by SONY.
ew..i have the creaking issue too.. its creaking when i put my finger below the flash...
I'm having the same issue as well. Every picture I take now, especially in brighter conditions, is hazy and somewhat blurry. I never tried my phone under water, but I can see something that wasn't there before. If I angle the phone, I can see that behind the back lens there is something like a smudge (similar to when the lens is dirty, but on the inside). Is it dried water from condensation or what? I talked to Sony centre via chat and they told me to send it to them. Problem is, the issue is too minor to be seen. I don't want to be told that it's fine and to pay for my phone to be sent back.
What did you guys end up doing? It's a shame. Pictures used to look beautiful. Now, even in good light, there' all mediocre and washed out.
Edit: I actually tried it in water while hot, it condensed and then it cleared up. Looking at it again, it seems that this haze comes from another layer of the cover lens. But it's not like a scratch, it's more like a badly applied screen protector, with air bubbles in it. I attached a picture of it, if anyone has any idea what it could be.
m17b said:
I'm having the same issue as well. Every picture I take now, especially in brighter conditions, is hazy and somewhat blurry. I never tried my phone under water, but I can see something that wasn't there before. If I angle the phone, I can see that behind the back lens there is something like a smudge (similar to when the lens is dirty, but on the inside). Is it dried water from condensation or what? I talked to Sony centre via chat and they told me to send it to them. Problem is, the issue is too minor to be seen. I don't want to be told that it's fine and to pay for my phone to be sent back.
What did you guys end up doing? It's a shame. Pictures used to look beautiful. Now, even in good light, there' all mediocre and washed out.
Edit: I actually tried it in water while hot, it condensed and then it cleared up. Looking at it again, it seems that this haze comes from another layer of the cover lens. But it's not like a scratch, it's more like a badly applied screen protector, with air bubbles in it. I attached a picture of it, if anyone has any idea what it could be.
Click to expand...
Click to collapse
Its a problem for sure.Try to keep the phone in rise for 1 night.If its moisture behind the glass it will go off.But if its somethn else..better take the phone to the Sony center.
Bootloader unlocked !!!!
we have to force sony to do something quality of image gone after unlock bootloader, i'm suffering the same and i lost my drm :crying:
jakobdz said:
Bootloader unlocked !!!!
we have to force sony to do something quality of image gone after unlock bootloader, i'm suffering the same and i lost my drm :crying:
Click to expand...
Click to collapse
Its not 100% sure that this is affecting Z2. No one complained by now.
Related
My experience so far..
Very disappointed in my experience with the Canadian Desire HD, I don't know what HTC are thinking seriously..here are the issues I had between 3 devices... dead pixels on the first two, third one has a misaligned lcd with the housing and the front speaker is tilted a bit as well, camera ring and lense became loose on the second day.. the volume rocker on the side is flushed, also experiencing crackling during calls every 10 seconds or so. Also the usb port in the bottom is tilted left.. please people check your phone as this is ridiculous.. other problems like flush power button, blurry camera photos on the sides, and dust under screen. Also speaker is a huge let down.. not the loudness it is loud enough but is just bad quality sound ( tin like with no depth mid base etc.) I came from and x10 and did not have a single issue with anything like the above. This is really unacceptable ... I wonder how many devices have any of this issues. Or is it just me that is really unlucky and got 3 faulty devices..
Just a little update - returned the phone to the store and the lady took out 2 more, checked both...both with dead pixels she took out another 2 first one camera lens again moving checked the last one they had and it was perfect!!! No moving lens no dead pixel, screen was aligned properly so i got it and left to go home, on the way i stopped at Tim Hortons to get a coffee and while waiting at the drive through i picked up the phone and what do i see.....a small lint behind the lcd with a few specs of dust..whiped the screen a few times checked again, double checked and triple checked and i couldnt believe it i was furious and the lint was visible on picures and everything went back to the store and got a full refund. Now i will give it a last chance at a different store in a close by city hopefully they got a better batch and if it still has problems i will give up and wait for the Arc to come out. So mad , i cant believe this not one not two but like 5-6 devices all with some kind of problem...
Update - i got another one from a city nearby so far its all good none of the problems i mentioned. Just waiting for the morning to see the screen under sunlight but it looks good now. I wonder if the problem with the dust is when they sealed the phone they sealded with the dust in between or is it just not sealed properly and the dust can get in at any time?? I hope it is sealed properly..dont want to find dust after the 14 day return period lol. Is there anyone on here that has had the device for longer period or a previous HTC and didnt have dust under the screen?
Update - this one seems to be good, checked under sunlight and everything is ok, all the other phones i mentioned above were from the same store so maybe they got a really bad batch.
Sent from my Desire HD using XDA App
Htc always had problems with dust under the screen. I had a orange spv, orange spv 500, and s orange m3000 all with dustproblems. The backstone, Leo and desire HD no problems...
Sent from my Desire HD using XDA App
I bought my TELUS Desire HD a week after it came out, and I have had not one problem with it.
no problems with my htc desire HD..
Jeez, that's quite a few problems. Go return it and get a replacement.
I have absolutely no problems with mine, been just awesome.
Same with me, no problems or whatsoever. Just get a replacement, might be a faulty batch if you ask me. Tell them to give you the newest one.
I agree with getting a replacement. I've seen the front speaker housing misalignment on someone elses phone and it does look rather unattractive.
Nothing to complain about my dhd......loving it!!!
Sent from my Desire HD using XDA App
The only thing that's actually annoying me about my DHD is the frame around the display. It's a bit higher than the display iteslf and everytime you swype beyond the edges of the device you can feel the improper processing.
But I learned to live with that *sigh*.
Apart from that everything is fine with my device!
Rgds
c_felge said:
The only thing that's actually annoying me about my DHD is the frame around the display. It's a bit higher than the display iteslf and everytime you swype beyond the edges of the device you can feel the improper processing.
But I learned to live with that *sigh*.
Click to expand...
Click to collapse
I use a screen protector and now the display is at the same height as the frame
I've no problems with mine. Only the sim cover doesn't fit perfectly but it's okay for me.
Sent from my Desire HD using Tapatalk
No problems here
No problem with mine but think it could be a little louder or maybe it's the noise at my works !!!
junta_mpb said:
I agree with getting a replacement. I've seen the front speaker housing misalignment on someone elses phone and it does look rather unattractive.
Click to expand...
Click to collapse
Yeah, I've got a crooked speaker bar.. looks bad.. hopefully the case that I ordered would hide it. Mine is an Inspire 4G (AT&T).
c_felge said:
The only thing that's actually annoying me about my DHD is the frame around the display. It's a bit higher than the display iteslf and everytime you swype beyond the edges of the device you can feel the improper processing.
But I learned to live with that *sigh*.
Apart from that everything is fine with my device!
Rgds
Click to expand...
Click to collapse
No!! That's not a fault. It was designed like that because Desire HD has turn to mute. So they have raised it to prevent any damages caused to the screen when the phone is turned.
Just a little update, returned the phone to the store and the lady took out 2 more, checked both...both with dead pixels she took out another 2 first one camera lens again moving checked the last one they had and it was perfect!!! No moving lens no dead pixel, screen was aligned properly so i got it and left to go home, on the way i stopped at Tim Hortons to get a coffee and while waiting at the drive through i picked up the phone and what do i see.....a small lint behind the lcd with a few specs of dust..whiped the screen a few times checked again, double checked and triple checked and i couldnt believe it i was furious and the lint was visible on picures and everything went back to the store and got a full refund. Now i will give it a last chance at a different store in a close by city hopefully they got a better batch and if it still has problems i will give up and wait for the Arc to come out. So mad , i cant believe this not one not two but like 5-6 devices all with some kind of problem...
I had my DHD exchanged five time.two had dead pixel and the others varius problems like lcd and the lens not correctly aligned.All of them had dust under screen, including the last one.
I won't exchange it anymore and unfortunately I cannot get a refund.
I'm waiting for the LG optimus X2 .I hope the quality will be better.
i got my one from telus
it doesnt seem like there are thing wrong like you claim
maybe you should exchange for a new one
the top right of my screen seems to be a tiny bit out compared tot he rest of the sreec. I only noticed it one day when i was playing a game and touched the screen, could kinda feel it move a tiny little bit.
I got mine from telus and it works well, and as for the problem with the edges, I have an otterbox defender case on it so its even more pronounced.
imptb said:
I got mine from telus and it works well, and as for the problem with the edges, I have an otterbox defender case on it so its even more pronounced.
Click to expand...
Click to collapse
That's a feature of the phone, it protects the screen from possible scratches when placed faced down on a table or desk to silence it as part of sense.
Hi all! Well I finally exchanged my One because of the red noise issue that has been well described here on xda, so I thought I'd post my observations on how a phone built in March compares to one built in June.
First one: manufactured in Taiwan, March 9th
New one: manufactured in Taiwan, June 25th
First of all, I'm happy to report the red noise is gone feels like freedom! Hopefully it doesn't develop again but so far nothing I've done has caused the noise (putting it down on a table, using when warm (<35 degrees) etc.) So hopefully this means htc changed their sensor in some way so as to prevent the issue which is clearly hardware and can't be fixed through software updates for most people. The new sensor was manufactured on June 19th. Considering 86% of users report the issue http//forum.xda-developers.com/showthread.php?t=2317507 it's pretty unlikely I just got lucky on this one (why I am optimistic new sensors are different).
The build quality is also better than my first. The first wasn't bad compared to many people who had gap and screen problems, but there were some overhangs and poorly machined parts. The new one is perfect... Completely. So again hopefully this indicates they have improved their manufacturing and QC processes. Considering how prevalent these issues were at launch, it's pretty unlikely I got lucky twice rather than them improving QC IMO).
The display is also better. This probably isn't a batch specific thing since they use multiple suppliers (2 that I know of - sharp with renesas controller and JDI with Samsung controller). The first was a JDI and had very good brightness, black level, and a cooler white balance. The new one is also a JDI. It has a Warmer white balance though (I prefer cooler, even though warmer ones like the new one produce more accurate colors) and the contrast has improved quite a bit. Brightness is roughly the same between the two. Normally warmer white balance is seen in the Sharp displays from what I understand http://forum.xda-developers.com/showthread.php?t=2202869. Perhaps it's not as warm as a sharp panel would be though since they seem pretty rare and I've never encountered one.
They seem to have changed the vibration motor because this one doesn't shake the table when it goes off seriously the first one was excessive. It also made an annoying noise when it went off. The new one is much quieter and smoother. It feels more like how my old iPhone 4s was (if you've had one, you know this is a good thing!)
They've changed the usb cable - the ends are rubber now instead of the hard plastic that was on the first one. Small change, makes it feel better to me.
So overall everything seems to be a change for the positive. I'm not sure if I got the STM hdr mic or not, though since the judgement was passed in April I'd be inclined to think they would still have decent stock a month later at least. Hopefully stock holds out! So if you've been waiting to exchange for fear of getting one with poor build quality or a camera sensor that's just as bad, maybe these observations indicate that it's safe now. I really hope so...
If there's something else you'd like to know, I'd be happy to try and compare
Sent from my HTC One using xda app-developers app
Congrats man.. Glad the issue was resolved for you. Ever since mine was replaced it's been like falling in love all over again. quick question, what's the first for of your serial number?
*S¡gned
mrrick said:
Congrats man.. Glad the issue was resolved for you. Ever since mine was replaced it's been like falling in love all over again. quick question, what's the first for of your serial number?
*S¡gned
Click to expand...
Click to collapse
Thanks! I know just what you mean, it makes me forget any troubles I had previously!
HT36S
Xerro-Five said:
Thanks! I know just what you mean, it makes me forget any troubles I had previously!
HT36S
Click to expand...
Click to collapse
How did you get a replacement phone? i sent mine to htc repair in the uk for the purple camera issue and am expecting it back on tuesday. They haven't said anything so as far as i know I assume i'll have the same phone with a new sensor?
Would love a replacement seen as some edges and the screen is not totally flush! Although would hate to lose my hdr mic!
Really hope they've fixed the purple tint though - feels like i'm missing a limb without the phone and don't want to send it away again if i can help it! :good:
jonnyaas said:
How did you get a replacement phone? i sent mine to htc repair in the uk for the purple camera issue and am expecting it back on tuesday. They haven't said anything so as far as i know I assume i'll have the same phone with a new sensor?
Would love a replacement seen as some edges and the screen is not totally flush! Although would hate to lose my hdr mic!
Really hope they've fixed the purple tint though - feels like i'm missing a limb without the phone and don't want to send it away again if i can help it! :good:
Click to expand...
Click to collapse
Yours should be fine when it's returned (hopefully). Mine was a mess when I sent it in for repair (9th March build date). When I got it back, the screen was flush, gaps were gone, overhangs were gone etc.
Camera problem will be fixed, if they give you a new sensor (august build date onwards). Anything before that seems as though the problem returns eventually.
Happy to say that after 2 months with the replacement camera sensor, being heavily used,everything is still working correctly
Hope you have as much luck as I did with the UK repair center
Sent from my HTC One using XDA Premium 4 mobile app
spikeydoo2006 said:
Yours should be fine when it's returned (hopefully). Mine was a mess when I sent it in for repair (9th March build date). When I got it back, the screen was flush, gaps were gone, overhangs were gone etc.
Camera problem will be fixed, if they give you a new sensor (august build date onwards). Anything before that seems as though the problem returns eventually.
Happy to say that after 2 months with the replacement camera sensor, being heavily used,everything is still working correctly
Hope you have as much luck as I did with the UK repair center
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hey thanks for this, settled my nerves a little! I'm impressed they sorted out all the little gaps and problems on your phone! Glad to hear its in perfect condition man :good:. The repair guy just put on the form 'camera malfunction' so i wrote next to it '(purple tinting)' i hope they've taken it into account. I also noted beside that in pen the sim card not always detected issue that has been more prevalent lately - do you think they will fix that too? Is it proven they have sorted out the issue in the new sensors?
Also, they took received my device and returned it at the end of the day the next day. How long did yours take? Is there a form telling you what they fixed or did to repair it?
Sorry for all the questions! Thanks!
jonnyaas said:
How did you get a replacement phone? i sent mine to htc repair in the uk for the purple camera issue and am expecting it back on tuesday. They haven't said anything so as far as i know I assume i'll have the same phone with a new sensor?
Would love a replacement seen as some edges and the screen is not totally flush! Although would hate to lose my hdr mic!
Really hope they've fixed the purple tint though - feels like i'm missing a limb without the phone and don't want to send it away again if i can help it! :good:
Click to expand...
Click to collapse
I exchanged mine through best buy since I got the product exchange warrantee. It couldn't have been easier actually, I just had to take it in, let them reset it and confirm it was still purple after and they gave me a new one 10min later. I've never heard of someone having it go so smoothly through htc so perhaps it's best to go through a carrier or store if possible.
Really really really hoping the problem doesn't come back since this is a June sensor...
Sent from my HTC One using xda app-developers app
Xerro-Five said:
I exchanged mine through best buy since I got the product exchange warrantee. It couldn't have been easier actually, I just had to take it in, let them reset it and confirm it was still purple after and they gave me a new one 10min later. I've never heard of someone having it go so smoothly through htc so perhaps it's best to go through a carrier or store if possible.
Really really really hoping the problem doesn't come back since this is a June sensor...
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Unfortunately because i bought mine brand new unbranded from ebay i can't take it to a carrier... However it seems that HTC UK do a decent job of repairs and haven't seen many complaints. spikeydoo2006 has given me hope as it sounds as though he's had a great experience! I wish htc would publicly acknowledge a hardware fault in the early models so that they can confirm the problem has been fixed! I love htc phones since i've had my desire hd and one x - its disappointing to have to send my one in for repair!
Well, that didn't take long...the noise problem with the camera is back and getting worse with time just like before. Also just like before heat is causing it and making it worse. I posted pics and a more complete breakdown of these lovely new developments here:
http://forum.xda-developers.com/showthread.php?p=47136748#post47136748
I'm beginning to accept that there is and never will be such a thing as a "good" sensor for this camera...
Took some good damn pictures at night when I first got the phone.
Now almost every dark pictures goes to full red mode. And if having it exchanged only reports the problem for another few weeks...
Fidelcastrol said:
Took some good damn pictures at night when I first got the phone.
Now almost every dark pictures goes to full red mode. And if having it exchanged only reports the problem for another few weeks...
Click to expand...
Click to collapse
I'm really puzzled and confused by all these red/purple tint issues with people's one's. Although I don't think the night shots a're exactly great, I can't get my phone to show these tints.
What I have noticed on my replacement phone, is that the beats audio letters have started to run off just weeks after getting the phone and the screen isn't quite as good as my first one.
Xerro-Five said:
Hi all! Well I finally exchanged my One because of the red noise issue that has been well described here on xda, so I thought I'd post my observations on how a phone built in March compares to one built in June.
First one: manufactured in Taiwan, March 9th
New one: manufactured in Taiwan, June 25th
First of all, I'm happy to report the red noise is gone feels like freedom! Hopefully it doesn't develop again but so far nothing I've done has caused the noise (putting it down on a table, using when warm (<35 degrees) etc.) So hopefully this means htc changed their sensor in some way so as to prevent the issue which is clearly hardware and can't be fixed through software updates for most people. The new sensor was manufactured on June 19th. Considering 86% of users report the issue http//forum.xda-developers.com/showthread.php?t=2317507 it's pretty unlikely I just got lucky on this one (why I am optimistic new sensors are different).
The build quality is also better than my first. The first wasn't bad compared to many people who had gap and screen problems, but there were some overhangs and poorly machined parts. The new one is perfect... Completely. So again hopefully this indicates they have improved their manufacturing and QC processes. Considering how prevalent these issues were at launch, it's pretty unlikely I got lucky twice rather than them improving QC IMO).
The display is also better. This probably isn't a batch specific thing since they use multiple suppliers (2 that I know of - sharp with renesas controller and JDI with Samsung controller). The first was a JDI and had very good brightness, black level, and a cooler white balance. The new one is also a JDI. It has a Warmer white balance though (I prefer cooler, even though warmer ones like the new one produce more accurate colors) and the contrast has improved quite a bit. Brightness is roughly the same between the two. Normally warmer white balance is seen in the Sharp displays from what I understand http://forum.xda-developers.com/showthread.php?t=2202869. Perhaps it's not as warm as a sharp panel would be though since they seem pretty rare and I've never encountered one.
They seem to have changed the vibration motor because this one doesn't shake the table when it goes off seriously the first one was excessive. It also made an annoying noise when it went off. The new one is much quieter and smoother. It feels more like how my old iPhone 4s was (if you've had one, you know this is a good thing!)
They've changed the usb cable - the ends are rubber now instead of the hard plastic that was on the first one. Small change, makes it feel better to me.
So overall everything seems to be a change for the positive. I'm not sure if I got the STM hdr mic or not, though since the judgement was passed in April I'd be inclined to think they would still have decent stock a month later at least. Hopefully stock holds out! So if you've been waiting to exchange for fear of getting one with poor build quality or a camera sensor that's just as bad, maybe these observations indicate that it's safe now. I really hope so...
If there's something else you'd like to know, I'd be happy to try and compare
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
What did you do to get yours exchanged and with who - HTC or carrier? My Sprint One is new (had it less than 2 weeks) but manufactured FA37SS906etc (July 25) and has the red problem. Posted a thread about it here: http://forum.xda-developers.com/showthread.php?t=2514330
pbassjunk said:
What did you do to get yours exchanged and with who - HTC or carrier? My Sprint One is new (had it less than 2 weeks) but manufactured FA37SS906etc (July 25) and has the red problem. Posted a thread about it here: http://forum.xda-developers.com/showthread.php?t=2514330
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I always try to avoid carriers as much as possible so I got it through best buy. I also made sure to get a product replacement plan on it so I only had to show them the problem, let them do a restore, then leave 10min later with a new phone. I've been following the primary thread about this issue and most people who go through htc seen to have to wait a long time to get it back.
Read through your post, and yup, that's the problem 85% of us have. If you think it will go away it won't. Your options are to replace the phone or the sensor but I have yet to hear of someone who did this and had it fixed permanently (the new sensor also eventually failed). Who knows, maybe someday they'll make a good one...
Sent from my HTC One using xda app-developers app
There is dust/dirt directly on top of my notification light. The dirt is under the screen but on top of the light and it creates a visable spec of dirt in the center whenever the light illuminates. This is my second Verizon LG G2 as my first was defective and plagued with screen touch issues.
Am I being too OCD that I want to exchange the phone because of the dirt? I am still within my return policy.
dewmaster07 said:
There is dust/dirt directly on top of my notification light. The dirt is under the screen but on top of the light and it creates a visable spec of dirt in the center whenever the light illuminates. This is my second Verizon LG G2 as my first was defective and plagued with screen touch issues.
Am I being too OCD that I want to exchange the phone because of the dirt? I am still within my return policy.
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is it quite noticeable from an average person's view of the phone? like place it on the table and sit back, if the light goes on can you see it? if not, its not worth the drive just for a little dust on the LED, and im sure you wont be staring at it the whole time. However since you made the statement that you ARE OCD, then whatever floats your boat, you could end up with another defective unit since this is your 2nd G2 and the first one is a defective one, so it is a gamble imo.
XERO_Racer said:
is it quite noticeable from an average person's view of the phone? like place it on the table and sit back, if the light goes on can you see it? if not, its not worth the drive just for a little dust on the LED, and im sure you wont be staring at it the whole time. However since you made the statement that you ARE OCD, then whatever floats your boat, you could end up with another defective unit since this is your 2nd G2 and the first one is a defective one, so it is a gamble imo.
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You tell me if its noticeable. I attached a photo and while it is hard to see, it is the hair like object in the center of the LED indicator.
http://forum.xda-developers.com/attachment.php?attachmentid=2577942&stc=1&d=1392332785
Here is a link to full size image: http://postimg.org/image/fyjdwxsjd/
Imo do what you feel for. You're the one going to use this phone several times a day, not us. If it bothers you the do it. I can barely see it but I don't know how it is and feels in real life.
Sent from my LG-D802 using XDA Premium 4 mobile app
vPro97 said:
Imo do what you feel for. You're the one going to use this phone several times a day, not us. If it bothers you the do it. I can barely see it but I don't know how it is and feels in real life.
Sent from my LG-D802 using XDA Premium 4 mobile app
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My friend, you'll be glad I posted. I too have OCD, I too noticed this. I will harzard a guess that every single LG G2 has this issue, it's just that you and I are hyper sensitive and we noticed and decided to spend the energy to post about it.
I would not return your phone unless you have another defect with the phone. The issue with the dust is the design of the phone, so it will re-occur if you're like me and put the phone in your jeans pocket often. The dust is getting under the lens from the top speaker grill area, you'd have to seal this area to make a difference and then you'd be losing sound for phone calls.
How did I cope with my OCD over this? I accepted by studying the design that this is a flaw that will affect all phones. After accepting this, I weighed the pros and cons of this phone against the REALITY that no single phone is without at least 1 issue. The LG G2 destroys all other phones in nearly every single category. This, to me, is enough to let the dust issue slide. Afterall, what is the purpose of the LED? To shine light. And the dust is not affecting this performance.
You will eventually forget about the dust when you truely accept that no phone is perfect. If every phone has a flaw, this is the best one to have, in my opinion.
So, getting another G2 will only delay acceptance, and you'll be pissed off when it happens again. I am going to try using compressed air to blow the dust out from under the LED cover, that may work, I'd try if I were you.
Cheers!
Its noticeable but not bad its not worth taking apart for that small speck of dust
Sent from my LG-VS980 using Tapatalk
Bro I'm hella picky too lol I would definitely try to return it because of that little spec. I can see it clear as day in the pic too and it would get on my nerves. As long as you're happy with your product that's what matters.
Sent from my LG-LS980 using Tapatalk
Or you could just "jump to the unknown" and open up your phone and fix it in 20 minutes.
Sent from my LG D802
dewmaster07 said:
There is dust/dirt directly on top of my notification light. The dirt is under the screen but on top of the light and it creates a visable spec of dirt in the center whenever the light illuminates. This is my second Verizon LG G2 as my first was defective and plagued with screen touch issues.
Am I being too OCD that I want to exchange the phone because of the dirt? I am still within my return policy.
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Click to collapse
i strongly recommend you to go for service center . coz of its loose fittings lately your light sensors will get effect and you will not b able to disconnect phones once you have dialed a call to someone or want to give a misscall to some one, due to dirt on the light sensor.. .
hope u understand
br
I exchanged the phone
I exchanged out the phone and the issue has been resolved. The replacement does not have the dirt/dust on top if the notification light. Thanks for not making me feel completely ridiculous for posting thread. Your responses really helped and I am much happier now.
Who here has sent in their phone to LG or have had to exchange their phone due to build quality issues? I am expecting mine back from LG soon. I had GPS issues, charging port issues, and the paint finish was bubbling along the bottom module.
So, here are a few things I feel are important things to look at when receiving your device. If you have sent in your phone and received it already could you share some info based off these questions?
What differences do you notice build quality wise?
Any HW differences?
How does the phone's battery life differ from before?
Did they repair the specific issue or does the device appear to have been replaced entirely?
Turn around time?
Some manufacturers have specific markers on serial numbers that indicate when they were manufactured which makes it pretty easy to figure out when it was made. I am gonna compare mine and see if I can find a difference, if there is something like that could you provide the small info needed to figure it out?
Here is what my device looks like after receiving it back from LG. Luckily(unlucky) they didn't actually fix the original issues I had and sent it back. I don't have a picture of the yellowing LCD yet. The reflective finish kind of makes the bubbling hard to see, but in person its pretty noticable.
I just replaced my G5 through AT&T, and it seems to be fine so far. My old G5 had camera issues after the last software update, it also had some screen burn in already. The "new" G5 seems to have similar battery life, and it took the update with no issues. I didn't have build issues with the old G5 and the new one seems even better built. I am.satisfied so far.
I had to send mine off for repair as the OIS was broken.
They decided to replace it as it was going to take longer than 7 days to fix it.. Funny thing is it took them more than 7 days to get a new one to me as they had no stock! I gave it to O2 on Monday 5th September, I just got the replacement this afternoon.
What differences do you notice build quality wise?
Better. The chin fits better on this replacement.
Any HW differences?
Not that I have noticed
How does the phone's battery life differ from before?
Not had it long enough to say
Did they repair the specific issue or does the device appear to have been replaced entirely?
Replaced
Turn around time?
9 Days
Some manufacturers have specific markers on serial numbers that indicate when they were manufactured which makes it pretty easy to figure out when it was made. I am gonna compare mine and see if I can find a difference, if there is something like that could you provide the small info needed to figure it out?
I cant find any numbers or marks that indicate manufacture date. Maybe Its in software?
[/QUOTE]
Mine, purchased at bestbuy, att, (2 months old) wifi and bluetooth stopped working. sent in to LG. came back with work order stating "gps test fail" Solution "update software"
Same phone came back with couple nicks in same places as before. i thought maybe they would send a new one or fix the parts chipped, but nooooooo. Thanks for NOTHING.
SOLD THE PHONE after i made sure it worked correctly.
Went with wife to att and got a new G5 for free when i finally talked her onto switching off samsungs boat
So far new phones are great. ill report back if this changes
My g5 had gps issues, sent it to LG for warranty repair. The phone returned scratched and couldnt detect sim card. I returned it to repair, they replaced screen because light leak, the back cover, and fixed the sim tray... LG in israel has a policy of not giving new devices , only do warranty repairs. At least its been 2 month and everything ok.
I have olso to mention that in israel LG has repair service that the repair guy will come to your house to fix your phone for free..
I just received my phone. They did not fix the issues I had sent it in for.
EDIT:
Sim tray ejection hole looks like they just shoved a big paper clip in there and damaged the hole, and my battery eject button now feels funny. The LCD is yellowing along the top right as well... This is seriously ****ty. I will upload pictures soon.
Pics are up. So disappointed with LG right now.
You sent your phone in service via courier service? Have you tried to take your "repaired" phone in an LG service center and try to have it replaced? I have never sent my previous phones in service with a courier so i have no experience with this situation but those few times I took my phone to service center for a repair, after it was fixed, i carefully check it for bad handling before taking it back. Was there no way you could refuse the "repaired" device on the "bad handling" reason?
Here in the US LG requires cell phone warranty repairs to be shipped in. We can't open packages to check if the decice is okay or not either because we have to accept them first. Don't get me started on calling in customer support... Luckily they have a web portal to generate ship in warranty requests and they give you a label.
The G5 is back in LG's hands for a second time. Hopefully they right the wrongs here...
~~Tito~~ said:
The G5 is back in LG's hands for a second time. Hopefully they right the wrongs here...
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Hopefully,semms like you've been through hell with it.
Surprise surprise it came back with the same issues. I've attached a more recent shot of the bubbling. My phone now has minor scuff marks on the back of the frame too. Sim tray hole looks like trash. The LCD does not yellow anymore, but the physical issues remain.
Edit: I am just going to buy the rear frame. I am wasting too much time with this crap. One thing is for certain, I can never count on LG having good build quality ever again.
Looks like my G5 is debloated. That's the one good thing I got out of this ordeal lol.
Edit: Build version screenshot uploaded. It also does not boot with the sprint logo. It looks and runs like an unlocked device. Once I get the new housing I guess this will be fine. GPS seems to be fixed, LCD looks normal.
EDIT2: The bloatware loads upon activation... GREAT. lol
Anybody got a trouble with the speaker mine start to glitch at ihigh level this morning. My g5 is 2 month old...
Polaf69 said:
Anybody got a trouble with the speaker mine start to glitch at ihigh level this morning. My g5 is 2 month old...
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Waranty or remove the cloth cover inside the chin
Had my phone sent 4 times to LG to fix because burning screen, after 4 times I got my phone e with same problem bad signal reception and my screen keep shadowing ... I just gave up and they didn't don't replace the device me... I'm trying check with them for the last time. If they didn't fix it then this is my last LG phone. By the way I used to have LG G3 and had the black screen issue too
TheMadScientist420 said:
Waranty or remove the cloth cover inside the chin
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Do you have a picture of what cloth cover do you remove i dont see what you talking about
Polaf69 said:
Do you have a picture of what cloth cover do you remove i dont see what you talking about
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I dont i didnt take one when i did mine. Its down on the 3 holes on the chin where the speaker is. Its a protective cover
TheMadScientist420 said:
I dont i didnt take one when i did mine. Its down on the 3 holes on the chin where the speaker is. Its a protective cover
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You remove that by the hole or?
Hey xda,
I received my device yesterday finally.
After all those good and also bad reviews I was still happy to get my OP5. Right now I'm astonished by the performance of this device. The camera is fine I don't see a point in arguing it's bad. It's not.
I use my 5 for 24hrs now and I didn't need to start my computer once because I needed more power or anything. I love it. However I still have a few concerns, which I haven't seen being mentioned anywhere here yet.
First, my volume key is rattling, it's not tight. I can slightly move it with my finger (about 0.3mm). It's not a huge problem but my 3 year old HTC m8 never had this problem, even though I dropped it a hundred times and also having very similar body and keys.
Second the aluminum/metal frame around the cameralens and the glas is already loosing its color. I mean I put this phone in my pocket twice. There's has never been huge force on this part yet. The most of the time I just leave it at home on a table on a microfiber cloth and still the color is already flaking of.
Do you have similar/the same problems? I think about contacting the support.
Thank you in advance.
Here is a picture of what I'm talking about.
Yeah, that seems like a warranty issue to me. I'd be contacting OP about it.
Or just scrape off the rest of the black paint on the camera housing - free and cheap chrome bling!
If that is genuinely just in your pocket with nothing else touching the device (e.g. keys/coins) then definitely a warranty issue, could it be the stud/rivet on a pair of jeans as you slide it in/out? My volume button has no perceptible play in it.
Elnrik said:
Yeah, that seems like a warranty issue to me. I'd be contacting OP about it.
Or just scrape off the rest of the black paint on the camera housing - free and cheap chrome bling!
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Yeah I would have done this if my device was a year old or even a half and this happens, but not after 24hrs. I rather contact the support.
VoodooSix said:
If that is genuinely just in your pocket with nothing else touching the device (e.g. keys/coins) then definitely a warranty issue, could it be the stud/rivet on a pair of jeans as you slide it in/out? My volume button has no perceptible play in it.
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Thank you for your reply. I think I will return it then, if this was a problem to everyone I would have just lived with it.
Do you mean the dent on the upper part of the camera frame, in the middle? I think that's intentional for whatever reason.
dreinulldrei said:
Do you mean the dent on the upper part of the camera frame, in the middle? I think that's intentional for whatever reason.
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That's the NFC antenna
Sent from my ONEPLUS A5000 using Tapatalk
Good to know, just knew it was intentional.
// Second the aluminum/metal frame around the cameralens and the glas is already loosing its color. //
I had this out of the box .. not sure what to do since i have a feeling this will happen over time regardless.
Mine arrived with scratches on the camera bezel. Most noticeable is on the top of the bezel, in the middle, where there is an indentation for the NFC Antenna. It seems this is very common based on thread on OnePlus's own forums.
I first opened this thread, and an admin closed is saying it is normal - this is unacceptable:
https://forums.oneplus.net/threads/solved-oneplus-5-came-scratched-what-to-do.554823/
I then opened this thread, which allowed for proper discussion:
https://forums.oneplus.net/threads/...the-scratches-my-new-op5-arrived-with.555362/
And then someone linked to this thread, where others have the same issue:
https://forums.oneplus.net/threads/etched-line-on-top-edge-of-rear-camera-glass.553906/
My phone also came with scratches on the right side of the camera bezel.
OnePlus has opened an RMA ticket for replacement - I have to send it to Acer to inspect to determine if it is worth of a replacement.
Here is the kicker... I have to pay for the shipping! I should not be out of pocket for a manufacturing defect. I need to call in and see what they are willing to do.
Funk Wizard said:
That's the NFC antenna
Sent from my ONEPLUS A5000 using Tapatalk
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I believe you but if you don't mind can you post some link etc. which confirmed it's NFC antenna ¿
Sent from my ONEPLUS A5000 using XDA-Developers Legacy app
PuvMan said:
Mine arrived with scratches on the camera bezel. Most noticeable is on the top of the bezel, in the middle, where there is an indentation for the NFC Antenna. It seems this is very common based on thread on OnePlus's own forums.
I first opened this thread, and an admin closed is saying it is normal - this is unacceptable:
https://forums.oneplus.net/threads/solved-oneplus-5-came-scratched-what-to-do.554823/
I then opened this thread, which allowed for proper discussion:
https://forums.oneplus.net/threads/...the-scratches-my-new-op5-arrived-with.555362/
And then someone linked to this thread, where others have the same issue:
https://forums.oneplus.net/threads/etched-line-on-top-edge-of-rear-camera-glass.553906/
My phone also came with scratches on the right side of the camera bezel.
OnePlus has opened an RMA ticket for replacement - I have to send it to Acer to inspect to determine if it is worth of a replacement.
Here is the kicker... I have to pay for the shipping! I should not be out of pocket for a manufacturing defect. I need to call in and see what they are willing to do.
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Click to collapse
Thanks for your reply, didn't see it earlier. Here in Europe you don't have to pay for your warranty in the first 2 weeks after buying at all, it's a law. Sucks you have to pay. However I contacted the support and got a return ticket for a repair. But after hearing that the jelly screen is 'normal' and won't be fixed (can't be), I canceled my repair ticket and went for a return ticket. I'm really pissed - I paid 570 Euros for a cheaply build Device. I mean it's fast and camera is great, sure. But the build quality is really underwhelming.
And after thinking about all this for a bit I'm pretty sure my device was broken even before I got it, I probably just didn't noticed it when I unboxed it.