Turbo Charging - Moto G4 Plus Questions & Answers

Turbo Charging is not working
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What ROM and device are you using?
How are you determining that turbo charging is not working, are you using ampere or another app to monitor?
Is your device cool enough to enable turbo charging? Generally, your device battery should be below 43-44oC, and ideally your device be left on a cool surface untouched for turbo charging to function properly.

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Phone won't charge.. Possible damaged port?

Ok so my moto style refuses to charge with my stock turbo charger. The turbo charger charges my other devices just fine, but refuses to charge my moto x. I tried another wall adapter which also wouldn't work, yet my USB cable charges the phone just fine??.
I'm kinda confused and wondering if it's a problem with my charging port. Which kinda sucks cause now I gotta deal with motos tech support, but I was wondering if anyone had any similar issues
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Stupid question about charging.

I know this is a very stupid question, but I understand that the Moto X Pure comes with a turbo charger, is it ok if I charge my phone with a regular charger? I only have the original turbo charger and can't buy another one for now. So I leave the original at home.
I'm asking because I don't know if it can damage the battery.
Mauro.afa said:
I know this is a very stupid question, but I understand that the Moto X Pure comes with a turbo charger, is it ok if I charge my phone with a regular charger? I only have the original turbo charger and can't buy another one for now. So I leave the original at home.
I'm asking because I don't know if it can damage the battery.
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It is actually better for the battery to use a non-Turbo charger of sufficient quality and output, less heating and degradation... Using the Turbo charger all the time will shorten battery life longevity. I use a 1.8A charger from a BB Playbook, works great.
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Yes its completely fine.
Even more, I recommend to use the fast charger only in case of emergency! If you have time use a 5V 1A charger for a longer battery longevity.

Something wrong with turbo charger

Whenever I connect my phone to turbo charger it shows rapid fast charging (unusual speed) and then rapid drainage.
After calibrating, battery cycle is very nice but, Connecting to turbo charger messes with battery calibration.
What can be the problem, is it battery issue???
Note: Battery discharges normally when charged with normal charger
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Does this behaviour happen with another Turbocharger (or Quickcharge charger) and USB cable? Might be that the Turbocharger you have is interacting with your power management in a strange way, which may explain the normal charging with an non-Turbo charger.
echo92 said:
Does this behaviour happen with another Turbocharger (or Quickcharge charger) and USB cable? Might be that the Turbocharger you have is interacting with your power management in a strange way, which may explain the normal charging with an non-Turbo charger.
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Never tried another quick charger
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Hey, sorry but are you also experiencing random reboots with battery jumps? Specially when you are playing music, or when you received a notification??
ivan290 said:
Hey, sorry but are you also experiencing random reboots with battery jumps? Specially when you are playing music, or when you received a notification??
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Once on Stock, now I m on Lineage OS and again faced one today while watching movie
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Now there are no drainage or quick charge after completing 2 battery cycle (only because I have left phone to charge whole night twice with turbo charger)
I think turbo charger needed calibration
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Suggest me best quick charger to buy

Are there any other quick charger available in market which charges faster then OEM turbo charger???
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Nothing is better than moto turbo power! It's way faster
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I've read the Anker (and Aukey too?) brand of QC 2.0/3.0 chargers are good quality and could be cheaper than Moto Turbo chargers. Besides, I'm not sure if QC chargers would vary that much in charging speed, as I imagine the power management would regulate the current/voltage as if it were a stock charger. There's a limit to how much power you can feed into your battery!
Means turbo charger is best for our Moto??
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vishalrao8 said:
Means turbo charger is best for our Moto??
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If you want to ensure compatibility - yes, though any charger with Quick Charge 2.0 (certified, ideally) should be okay.
Just make sure, with either a Moto Turbo charger or 3rd party charger, you buy a genuine charger.
echo92 said:
If you want to ensure compatibility - yes, though any charger with Quick Charge 2.0 (certified, ideally) should be okay.
Just make sure, with either a Moto Turbo charger or 3rd party charger, you buy a genuine charger.
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Ohk, thanx
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Slow Charging

Nowadays, my battery charges slower as compared to before. I used to get 20% change in 15 mins and 40% in 30 mins, but now it charges 30% in 30 mins and 12% in 15 mins.
What can be the issue, is there any problem in charger or I should replace my battery????
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Check for wakelocks! Don't use while charging
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Also, is this with the same turbo charger you mentioned last time or with a different charger?
echo92 said:
Also, is this with the same turbo charger you mentioned last time or with a different charger?
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Same charger
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vishalrao8 said:
Same charger
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Then change charger (either buy a new turbo charger or see if someone can loan you one) and test. If the battery charging improves, it's your charger/charging cable. If not, might be your battery or power management.
What if I take my bill (not mobile) to service centre to get replacement of charger. Is IMEI written on bill?
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echo92 said:
Then change charger (either buy a new turbo charger or see if someone can loan you one) and test. If the battery charging improves, it's your charger/charging cable. If not, might be your battery or power management.
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How to repair power management. Do I have to replace motherboard???
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vishalrao8 said:
What if I take my bill (not mobile) to service centre to get replacement of charger. Is IMEI written on bill?
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I don't know if your IMEI is written on the bill, you could look it up (think the IMEI is usually written on there, so they may check your device warranty. Seems that accessory warranty is tied to your device warranty).
As for power management, could be software or hardware (either the system or the chips controlling the power supply).
Simplest thing would be to buy a new charger if you can and test. I recall you mentioned that a normal charger works so perhaps your Turbo charger is not working properly, but without testing with a good known/new turbo or QuickCharge charger, it's difficult to say.
EDIT - also don't forget that your charging rates will depend on how empty/full your battery is, as well as how hot your device is and if you're using it.
echo92 said:
I don't know if your IMEI is written on the bill, you could look it up (think the IMEI is usually written on there, so they may check your device warranty. Seems that accessory warranty is tied to your device warranty).
As for power management, could be software or hardware (either the system or the chips controlling the power supply).
Simplest thing would be to buy a new charger if you can and test. I recall you mentioned that a normal charger works so perhaps your Turbo charger is not working properly, but without testing with a good known/new turbo or QuickCharge charger, it's difficult to say.
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Yeah my previous issue was fixed, I tried keeping my phone for charging for whole night for two consecutive nights and now there is no quick drainage.
I will take my friend's Moto G4 plus (in warranty) if issue persists to replace charger.
Also there is a visible damage in change's wire as it's left most node is shifted lil bit inside, hope changing cable fixes my issue
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