Slow Charging - Moto G4 Plus Questions & Answers

Nowadays, my battery charges slower as compared to before. I used to get 20% change in 15 mins and 40% in 30 mins, but now it charges 30% in 30 mins and 12% in 15 mins.
What can be the issue, is there any problem in charger or I should replace my battery????
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Check for wakelocks! Don't use while charging
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Also, is this with the same turbo charger you mentioned last time or with a different charger?

echo92 said:
Also, is this with the same turbo charger you mentioned last time or with a different charger?
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Same charger
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vishalrao8 said:
Same charger
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Then change charger (either buy a new turbo charger or see if someone can loan you one) and test. If the battery charging improves, it's your charger/charging cable. If not, might be your battery or power management.

What if I take my bill (not mobile) to service centre to get replacement of charger. Is IMEI written on bill?
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echo92 said:
Then change charger (either buy a new turbo charger or see if someone can loan you one) and test. If the battery charging improves, it's your charger/charging cable. If not, might be your battery or power management.
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How to repair power management. Do I have to replace motherboard???
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vishalrao8 said:
What if I take my bill (not mobile) to service centre to get replacement of charger. Is IMEI written on bill?
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I don't know if your IMEI is written on the bill, you could look it up (think the IMEI is usually written on there, so they may check your device warranty. Seems that accessory warranty is tied to your device warranty).
As for power management, could be software or hardware (either the system or the chips controlling the power supply).
Simplest thing would be to buy a new charger if you can and test. I recall you mentioned that a normal charger works so perhaps your Turbo charger is not working properly, but without testing with a good known/new turbo or QuickCharge charger, it's difficult to say.
EDIT - also don't forget that your charging rates will depend on how empty/full your battery is, as well as how hot your device is and if you're using it.

echo92 said:
I don't know if your IMEI is written on the bill, you could look it up (think the IMEI is usually written on there, so they may check your device warranty. Seems that accessory warranty is tied to your device warranty).
As for power management, could be software or hardware (either the system or the chips controlling the power supply).
Simplest thing would be to buy a new charger if you can and test. I recall you mentioned that a normal charger works so perhaps your Turbo charger is not working properly, but without testing with a good known/new turbo or QuickCharge charger, it's difficult to say.
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Yeah my previous issue was fixed, I tried keeping my phone for charging for whole night for two consecutive nights and now there is no quick drainage.
I will take my friend's Moto G4 plus (in warranty) if issue persists to replace charger.
Also there is a visible damage in change's wire as it's left most node is shifted lil bit inside, hope changing cable fixes my issue
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Related

Stupid question about charging.

I know this is a very stupid question, but I understand that the Moto X Pure comes with a turbo charger, is it ok if I charge my phone with a regular charger? I only have the original turbo charger and can't buy another one for now. So I leave the original at home.
I'm asking because I don't know if it can damage the battery.
Mauro.afa said:
I know this is a very stupid question, but I understand that the Moto X Pure comes with a turbo charger, is it ok if I charge my phone with a regular charger? I only have the original turbo charger and can't buy another one for now. So I leave the original at home.
I'm asking because I don't know if it can damage the battery.
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It is actually better for the battery to use a non-Turbo charger of sufficient quality and output, less heating and degradation... Using the Turbo charger all the time will shorten battery life longevity. I use a 1.8A charger from a BB Playbook, works great.
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Yes its completely fine.
Even more, I recommend to use the fast charger only in case of emergency! If you have time use a 5V 1A charger for a longer battery longevity.

Slow battery charging & charging stops after turning the screen on

Hello, guys. I hope you all are great.
I have a concern... I don't know wether the issue I am facing is specific for the XT1575 or is a general android problem. Here it is:
I have a Moto X Style and I am facing this problem: slow battery charging. There are 2 symptoms that I noticed:
1. When I turn on the screen after starting charging with the screen off, the cell phone stops charging (using fast charger or ordinary one). To continue charging, I have to unplug and plug again and again.
# I believe the fault is software. But I am not sure about that.
2. About 5 days ago the turbo charger (and common charger) is charging very very very slowly. It is not normal. To charge 1%, it takes about 20 min. I ran the Ampere app and realized that the current during charging is between 230 and 260mA. If I am not mistaken, using the turbo, it should be at 1600 to 1800mA.
I realized that fault after a trip. In it I needed to charge the phone in the USB 5V car charger and did not charge properly (same symptom described above).
What have I already done testing?
- I had a let the battery drain 100%, so that I started to charge. Nothing has changed.
- I had tried charge using the fast charge that came along with the cellphone and ordinary ones. Nothing has changed.
Has anyone had this? Is there any way for me to go and fix it?
The cell phone is awesome, although the battery is your biggest con. Without the turbo charger it gets me some doubts regarding if I can still have it...
I really appreciate your help.
One extra update: I have just factory reseted and everything is still the same as stated previously.
Something says to me that the issue is software. The reason is that I use a pin code to protect my device and after I turn the screen on (after typing the pin), the device stopped charging. So that I had to unplug and plug it once again to continue the charging.
The thing is that after I factory reseted and realized that the issue continued, I tried to suspend the use of pin code.
Result: the second flaw stopped. I mean that after turning the screen on the battery continue to charge normally.
Now the fast charging pretty slowly still...
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You most likely have a bad cable or adapter... there is no known software issue with charging on any Moto X device.
Less likely: bad USB port in the phone or bad battery
Even less likely: bad main board in the phone
Find a friend with a Galaxy S7 or S7 Edge (just saying because they common) and plug into their stock charger, it should pop-up the turbo charging toast messaging within a couple seconds.
I see... So, I agree with you. Even based on that my Moto x is really new. No more than 1 month...
I will look for another turbo charger and try once again.
Oh, and one more thing, even the cause may not be related to software, I intend to downgrade to 5.1 and try once again. If nothing occurs, I will update to 6.0.1 and move my life on.
Thank you in advance!
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brunoborborema said:
I see... So, I agree with you. Even based on that my Moto x is really new. No more than 1 month...
I will look for another turbo charger and try once again.
Oh, and one more thing, even the cause may not be related to software, I intend to downgrade to 5.1 and try once again. If nothing occurs, I will update to 6.0.1 and move my life on.
Thank you in advance!
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Don't do that... Why on earth would you want to do something as dangerous as downgrade?
I don't know. Maybe the fact that it can be a software issue...
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But I will do as you recommended, @acejavelin
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brunoborborema said:
But I will do as you recommended, @acejavelin
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It's not software... But I'm no expert either. If it is software you are the first person to discover it. Try a new charger or just connect a buddies to test it.
Unfortunately, I believe that the issue is hardware related.
I charged with another fast charger and problem persists...
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Something wrong with turbo charger

Whenever I connect my phone to turbo charger it shows rapid fast charging (unusual speed) and then rapid drainage.
After calibrating, battery cycle is very nice but, Connecting to turbo charger messes with battery calibration.
What can be the problem, is it battery issue???
Note: Battery discharges normally when charged with normal charger
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Does this behaviour happen with another Turbocharger (or Quickcharge charger) and USB cable? Might be that the Turbocharger you have is interacting with your power management in a strange way, which may explain the normal charging with an non-Turbo charger.
echo92 said:
Does this behaviour happen with another Turbocharger (or Quickcharge charger) and USB cable? Might be that the Turbocharger you have is interacting with your power management in a strange way, which may explain the normal charging with an non-Turbo charger.
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Click to collapse
Never tried another quick charger
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Hey, sorry but are you also experiencing random reboots with battery jumps? Specially when you are playing music, or when you received a notification??
ivan290 said:
Hey, sorry but are you also experiencing random reboots with battery jumps? Specially when you are playing music, or when you received a notification??
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Once on Stock, now I m on Lineage OS and again faced one today while watching movie
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Now there are no drainage or quick charge after completing 2 battery cycle (only because I have left phone to charge whole night twice with turbo charger)
I think turbo charger needed calibration
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Suggest me best quick charger to buy

Are there any other quick charger available in market which charges faster then OEM turbo charger???
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Nothing is better than moto turbo power! It's way faster
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I've read the Anker (and Aukey too?) brand of QC 2.0/3.0 chargers are good quality and could be cheaper than Moto Turbo chargers. Besides, I'm not sure if QC chargers would vary that much in charging speed, as I imagine the power management would regulate the current/voltage as if it were a stock charger. There's a limit to how much power you can feed into your battery!
Means turbo charger is best for our Moto??
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vishalrao8 said:
Means turbo charger is best for our Moto??
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If you want to ensure compatibility - yes, though any charger with Quick Charge 2.0 (certified, ideally) should be okay.
Just make sure, with either a Moto Turbo charger or 3rd party charger, you buy a genuine charger.
echo92 said:
If you want to ensure compatibility - yes, though any charger with Quick Charge 2.0 (certified, ideally) should be okay.
Just make sure, with either a Moto Turbo charger or 3rd party charger, you buy a genuine charger.
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Ohk, thanx
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Turbo Charger

Anybody using turbo charger or quick charger with Moto g4 play?. I got charger which is very slow.
Which charger are you using guys?. Any battery problem with fast charging?
Indian?
nayan deka said:
Indian?
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Nope the device is from US
Sharath356 said:
Anybody using turbo charger or quick charger with Moto g4 play?. I got charger which is very slow.
Which charger are you using guys?. Any battery problem with fast charging?
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I use standard USB brick with 2A/10W capacity. Phone accepts ~1600mAh during primary stage which is reasonable given device specs. A full charge can usually be achieved in under 3 hours.
Davey126 said:
I use standard USB brick with 2A/10W capacity. Phone accepts ~1600mAh during primary stage which is reasonable given device specs. A full charge can usually be achieved in under 3 hours.
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Yeah some people got 10w charger. I am just wondering what if i use turbo charger. I spoke to customer care they said it will. I found same news on Reddit pages, they are getting good backup of 6hrs. Is that a turbo charger of yours?. If not what's difference in Amps between normal charger band turbo charger?
Sharath356 said:
Yeah some people got 10w charger. I am just wondering what if i use turbo charger. I spoke to customer care they said it will. I found same news on Reddit pages, they are getting good backup of 6hrs. Is that a turbo charger of yours?. If not what's difference in Amps between normal charger band turbo charger?
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Click to collapse
Skip the overpriced turbo charger which will not yield better performance on this device. Fastest uptake is around 1600mAh which is well within reach of any reasonable 10W charger. A few higher end devices support Quick/Turbo charging (including the G4/G4 Plus) which allows the battery to briefly accept a higher charge rate for a quick 15 min boost (say from 60-80%). Otherwise they perform the same as standard chargers. Score one for the marketing department if you buy in for G4 Play which technically has the hardware to handle turbo charging; however, by all accounts (and my observations) it is not enabled by Motorola...likely due to the run-of-the-mill battery in this device.
https://www.motorola.com/us/products/turbopower
Davey126 said:
Skip the overpriced turbo charger which will not yield better performance on this device. Fastest uptake is around 1600mAh which is well within reach of any reasonable 10W charger. A few higher end devices support Quick/Turbo charging (including the G4/G4 Plus) which allows the battery to briefly accept a higher charge rate for a quick 15 min boost (say from 60-80%). Otherwise they perform the same as standard chargers. Score one for the marketing department if you buy in for G4 Play which technically has the hardware to handle turbo charging; however, by all accounts (and my observations) it is not enabled by Motorola...likely due to the run-of-the-mill battery in this device.
https://www.motorola.com/us/products/turbopower
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Thks bro
Sharath356 said:
Anybody using turbo charger or quick charger with Moto g4 play?. I got charger which is very slow.
Which charger are you using guys?. Any battery problem with fast charging?
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I've used the turbo charger that came with the moto g turbo and it charges noticeably faster(also gets hotter).
The battery once fully charged lasted the same amount of time for me with both the stock and the turbo charger, so no problems there.
MaanasDwivedi said:
I've used the turbo charger that came with the moto g turbo and it charges noticeably faster(also gets hotter).
The battery once fully charged lasted the same amount of time for me with both the stock and the turbo charger, so no problems there.
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Thks bro. Is it possible to share the pic(of charger) here? I just want to buy it. I am confused to buy one in Amazon. Is there any problem with battery?
Sharath356 said:
Thks bro. Is it possible to share the pic(of charger) here? I just want to buy it. I am confused to buy one in Amazon. Is there any problem with battery?
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http://www.amazon.in/Motorola-Charg...Warranty/dp/B072K7WKJW?tag=googinhydr18418-21
This is the exact charger, I can't be 100% sure about this but I haven't experienced any battery problems personally.
I bought the phone on Amazon India and it came with a rapid charger ... Phone charges to about 50% in 30 minutes and then the charging rate drops .. full charge takes about 2.5 hours
MaanasDwivedi said:
http://www.amazon.in/Motorola-Charg...Warranty/dp/B072K7WKJW?tag=googinhydr18418-21
This is the exact charger, I can't be 100% sure about this but I haven't experienced any battery problems personally.
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How is the charger bro? I will buy this bro if it's alright. How many months are you using this charger?. I will order it immediately if it's totally working fine.
-RDR- said:
I bought the phone on Amazon India and it came with a rapid charger ... Phone charges to about 50% in 30 minutes and then the charging rate drops .. full charge takes about 2.5 hours
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Yeah I know the charger. But I got different one. It's just a slow charger. 0.5amps. it's taking 4+hrs to charge
Sharath356 said:
Yeah I know the charger. But I got different one. It's just a slow charger. 0.5amps. it's taking 4+hrs to charge
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Wow that sucks !
-RDR- said:
Wow that sucks !
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Yeah bro ;-;
Sharath356 said:
How is the charger bro? I will buy this bro if it's alright. How many months are you using this charger?. I will order it immediately if it's totally working fine.
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I only use it at times, its not mine so I don't use it regularly, but the battery lasts the same as the regular charger in the box.
MaanasDwivedi said:
I only use it at times, its not mine so I don't use it regularly, but the battery lasts the same as the regular charger in the box.
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Thhks bro

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