Hi! It's my first time making a thread here so guidance is greatly appreciated. Here's how everything started:
I was just casually using my phone (at the time I was using the built-in browser of google assistant, just looking at some news) then suddenly my phone crashed (I've experienced this before every time I was using the google assistant built-in browser, a simple browser can crash this phone?). It just restarted like it normally would, then, after using the phone for a few minutes, it froze again! I waited for it to reboot but now it just powered off and won't turn on (it won't show any sign of life, no logo, not even an icon when I tried to charge). D:
I figured to have it checked by a local technician and when he tried to plug a charger in, a display showed it charged (found it weird but happy at that time). I figured it was the charger so I bought a new one.
So I got home to charge it fully and when I turned it on, it worked normally. However, when I tried to turn my wifi on, notifications popped up and suddenly it froze again! After that, it turned off and when I tried to turn it back on, I got this dreaded red texts on a black screen:
Bootloader exception ( RST_STAT = 0x10000)
Exception: do_handler_sync: DABT_EL1(esr: 0x9600010)
RDX, do not reboot*** ext4_wait_block_bitmap:494: Cannot read block bitpc : 0x8f0261d0 lr : 0x8f02618c sp : 0x8f117fd0
This showed and the phone won't even let me turn it off, so I just waited for the battery to die out. When it did, I tried to charge it again and planned to do a factory reset thinking maybe an app was causing this. I managed to go to the no command icon and manual mode but no factory reset menu showed up (where you navigate using the volume up and down). So I tried to restart but now it died out completely- no button combination would work, it won't charge, no display can be seen. Is it hard bricked?
I tried to wait a whole day thinking I would be able to charge it again, but it has already been three days and I am not able to perform anything.
There it is, I tried to be as detailed as possible. Additional info: I never tried rooting it or flash roms with it, I haven't done anything with the software (or hardware since I am careful) but install apps (officially from the playstore). From how I see it, it's a firmware problem and I was hoping someone here can help me bring my phone back to life. Is this my fault? If I have this repaired, am I the one who should pay for this?
I mainly want to know what the error message means and if there is a way for me to access the phone. (I figured if I have the technician fix this, all they need is a computer with a software that could fix this since it's a problem with the firmware. If that's everything they would do then I could do that too, with your help of course.)
Thanks to all in advance!
Hi. This sounds pretty strange. Technically...it is hard bricked but you can bring it to life. I can tell you what I would do, when I run into such a problem.
ATTENTION: YOU WILL LOOSE ALL OF YOUR DATA EXPECT EXTERNAL SD CARD
First download the newest firmware for your S7 Edge (G-935FD) on SamMobile and unpacking the .zip.
Download Odin in the newest version, open it and put the downloaded files in the right order in Odin (BL, AP, CP and CSC - the files from the firmware from SamMobile has labeling with BL, AP etc.)
Now the tricky part because your phone won't charge and doesn't go on. You have to go in the download mode with your phone (press and hold volume down - home button - power button) than an window appears and press volume up
Connect your phone with your PC (in Odin you can see, that your device is connected) and press start. It will take some time transferring the ROM and your phone will reboot automatically and after some minutes of blinking Samsung logo...the phone should start normally into the SIM card pattern screen.
Now you have a fresh stock ROM installed and everything should work fine again.
But your phone won't get on or will charge...maybe when you connect it to your PC it will charge. Otherwise I see no option to solve your problem. Your phone must charge again that you can go into the download mode and bring your S7 Edge back to life with a clean stock firmware and an working system.
Related
Last year(late 2010, maybe mid November), I rooted my phone and flashed recovery with no problem s at all. Some time after that I added Apps2SD and that went smoothly with no problems for about a week. I purchased an 8 GB SD Card for more storage room and after I partitioned it and switched the cards my phone started acting up so i rebooted it. After that I was stuck in a boot loop, so i tried to flash it back to stock but it wouldn't take to it no matter how I tried, whether it be through recovery or SW Update. So then I tried Odin Multi loader(cant remember which version but at the time I made sure it was the one meant for the Intercept) after I flashed it with the Stock through Odin, the phone bricked. Now it will not turn on in any way(recovery or other) the only thing it does do is vibrate when I plug it in to a computer, and it will occasionally show battery life through the touch screen and keyboard buttons by lighting them, but as soon as the it is unplugged it is a brick. I see the little bit of functionality as a little bit of to be able to fix this phone whether through ADB or another function but I desperately need help with this. Can someone please help me fix this phone?
note: I currently have a Samsung Transform as my main phone so if the Intercept can't be helped then it's not that big of a problem.
I have the same problem! Please help!
When you root a phone you put the rom, and recovery onto the sd card. changing sd cards disrupts this process. Put the old sd card in and tell me what happens.
The phone doesnt come on at all
see if you can get it into download mode with the battery out.
Pull battery
connect to computer with usb
vol down + camera + end
If you get into download mode this way flash the stock.tar using SWUpdater.
Nope, it doesnt work, thx though
Ok I've got the same problem with my intercept as well, So i just like to add (maybe its just me) that when i plug my phone to the computer the phone shows that its still functions right (without the screen on), I'm able to make calls, and receive them as well (with the touch of the answer button) but just the screen doesn't turn on, AT ALL!, so KJON i don't know if your having the same problem as me but I'm just a noob and i wouldn't know what to do. But there's some ammo if you need it.
I HAVE THE SAME PROBLEM! i dont even know where /sdcard/sdx/zip/ is!
My phone is also a samsung transform and not and intercept and whenever i press vol down+ Power, only the function buttons at the bottoms light up but not the screen
i am a noob.
help?
noooooob here...i didnt wanna start another thread since i have this same problem, so i hope someone reads this..
couple days ago i bricked my sprint intercept i was using SWu and forgot to take the Binary files for the Moment out so now i cant get my phone to DL mode, ive been searching since saturday night and have tried every Button combo posted and nothing, my phone will not turn on and ofcourse it isnt recognized by my pc BUT, ive noticed that only when its plugged in to the computer after trying to power it up several times it´ll vibrate then the 4 touch buttons will react to either the call or end button, also it makes the low battery sound and if i press the camera button it makes the volume sound but i CANT get to download mode, can i bring my phone back or is it done with? help please! and thanks in advance...
well, i would say boot into rrecovery by making the phone off either power button, or remove and replace battery.
next, you will need to press and hold in order: power/end call, call, and volume down.. this should boot recovery mode.
lastly, use the red scroll device to go to reset facory defaults or factory recovery, use common sense while looking. select with clicking and use arrow back button to go back to recovery main, then reboot to system. easy as pie.
Have you tried ODIN or ADB?
I have flashed the Intercept numerous times, soft bricked more than once, I was always able to recover using either the stock bootloader, CWM recovery, or flashing the ROM/Kernel directly using ODIN or ADB.
If you are still having these issues drop me a line and I'll gather some links together that should get you back up and running.
If the phone will not boot at all, even with a charged battery, I would definately try contacting Virgin Mobile and escalating the issue. I've had plenty of luck replacing devices claiming that the device just dropped dead without notice. They are usually good about sending out a replacement phone, and on rare occasions even giving you an upgraded unit if they are out of stock.
Good luck!
Did you use Odin or the swupdater?
Bug difference. Sounds like there's a missing boot loader.
Sent from my SPH-L710 using xda app-developers app
Hi, did you guys fix your bricked phones? Today I have bricked my Samsung transform (bad flash went with SW upgrade.
Only vibrates sometimes and the buttons flash a little, but no boot at all. Is there any chance to fix it? even with Jtag?
regards
Hi all,
Yesterday my Jiayu S3 crashed and rebooted, after setting an alarm clock and using the Spotify app. However, it did not reboot into the OS as usual. It did not even show the Jiayu logo, but the phone vibrated (sign that it's booting), screen turned on, phone turned off again, repeating this cycle over and over (not the traditional bootloop as I know it). I was running a rom based on the original rom, with some slight modifications. This rom was running stable for more than a week. I know my way around Android, and am used to switching roms, flashing etc.
Right away, I checked the following things:
- Battery removal didn't help (I did not forget to put it in again ofcourse )
- Phone doesn't go into it's charging cycle when charger is connected
- I do NOT have access to recovery
- I can, however, access the boot menu (Volume up + power key, options: Normal boot, recovery, fastboot)
- I can get into fastboot mode (haven't tested ADB yet), that's the only thing that's still working
I tried to flash the original firmware using SP flashtool, and I am still able to upload firmware on the phone! I am sure that I'm using the correct ROM, and tried different PC's and drivers. Got a few succesful flashes, but still bootlooping.
I also had the idea that my battery was empty (didn't charge it overnight), and measured the battery at 3.52 V. So it was pretty empty but not that empty that it doesn't boot. In an effort to charge the phone, I left it bootlooping for an hour or so, and later on it turned out that it only drained the battery further, 2.99 V.
I didn't want to kill this battery so I did use 2 other batteries from an old Jiayu G4, which appear to work if you turn them around and hold them against the pins (note: I knew what I was doing here ). After a lot of Googling, and seeing a lot of generic "how to fix any brick" stuff I was not able to revive my phone again.
I still believe (and hope) that the error is on the software side of the phone. All the partitions should be ok and in working order according to SP flashtool.
Now this is where my knowledge stops and where (hopefully) your help comes in. What can be corrupted that I haven't checked yet? Do you guys have any suggestions to revive this "high-end" phone again? Once again, it did not happen because of bad flashing or something like that, it happened randomly when I was using the phone normally. I tried to be as accurate as possible (long story), but if there are any questions I'm happy to answer them.
Any suggestion is welcome!
Thanks in advance.
Bump..
Anyone?
bump
Hello i have been freaking out and researching this for hours. (found nothing)
What I did
https://www.youtube.com/watch?v=o9gL_4KNs_Q
I have T-Mobile.
Now when my phone boots up it keeps shutting off. stays on for 1-5 seconds
I then did a factory reset and cleared the cache.
I can some times get it to the home screen and flip back and forth on the different screens then it shuts off. I have seen I have superuser on in the apps but don't get a lot of time to check root before it shuts off.
I do have red text on the Samsung logo screen that says "kernel is not seandroid enforced" (Spelling)
What do I do?
Safe mode also shuts off.
I can get to download mode and recovery mode
I just cant get it to stay on .
Any help would be great thanks.
Additional info
Update more info: When I factory reset. I do get an error failed to mount /preloader (no files or directory) wording might be a bit off but that's about what it says.
does it restart in recovery/download mode?
does it restart when the plug in into a charger?
alamatnitotoy said:
does it restart in recovery/download mode?
does it restart when the plug in into a charger?
Click to expand...
Click to collapse
I guess I should have changed the wording. Its not rebooting it just shuts off.
No It does not restart when I charge it. But it does show the battery image and charges.
Update more info: When I factory reset. I do get an error failed to mount /preloader (no files or directory) wording might be a bit off but that's about what it says.
me too, if it doesnt reboot while charging means possible battery issue.
alamatnitotoy said:
me too, if it doesnt reboot while charging means possible battery issue.
Click to expand...
Click to collapse
Sorry for the miss communication.
Lets try this again.
I can plug the phone in and it charges while its turned off. you know the battery screen.
I can volume up, home and power For down load mode
I can volume down home and power (factory reset, cache delete so on)
I can get ODIN to connect but I cant flash the firmware I found. Maybe its the wrong firmware? Could you point me to what I need?
But when I just turn it on either charging or not it shuts it self off a few seconds later. Seems to happen after a message about auto time and date pops up. And when I say shuts down it just shuts off no like shut down screen or anything.
ok start again, please put all info so it wont be confusing:
what initiate the problem?
did you install a custom rom?
are you rooted?
what phone model are you using?
odin version?
have you tried flashing thru samsung switch? if not, try it
alamatnitotoy said:
ok start again, please put all info so it wont be confusing:
what initiate the problem?
did you install a custom rom?
are you rooted?
what phone model are you using?
odin version?
have you tried flashing thru samsung switch? if not, try it
Click to expand...
Click to collapse
Update:
I just got my phone back from Samsung. On Friday they told be they didn't fix it because it was rooted and said they are mailing it back. Well now I don't have a phone so I Saturday I went and got a new s7 edge from t mobile. Its now Wednesday and I get my phone from Samsung. I open the package all bummed wondering what I am going to do with this phone. I then see the phone is in a small blue draw bag thing I thought it was cool so I open it to look at it and I see my phone light it. The sim card and tray on taped to the back of the phone but my phone is on! I then sat here looking at it waiting for it to reboot. I put my sim card. Then a screen popped up saying reboot? and I click yes . I was so mad at myself but then it restarted and everything was ok. I installed root checker and I have root access. the phone has now been on for the last hour or so. Not sure if it was something Samsung did or taking the sim card out did something.
But now I have a rooted s6 edge plus rooted and a s7 edge. and out like 600 bucks
Best solution, use Samsung's Smart Switch software (download from their site) and restore to factory ROM and kernel (official Samsung version). If it is anything software related, this will definitely fix it.
in case you dont know the steps: open smart switch, connect device (make sure its detected), got to more > emergency software recovery & initialization > Device initialization > type in your exact model name at the bottom > then serial number (make sure you type it correctly > type ok, follow instructions, and let it do its thing .
Try this and let me know how it goes. Good luck.
its kernal issue try to flash a different kernal available for edge+
I have the S7 Edge originally the ATT version but I rooted and flashed the unlocked version firmware. I was trying to unroot the device and restore everything to the factory settings since I am using the trade in program through Samsung and have to send it back in stock. I tried to flash it using Zodin, the Mac version of Odin, but was unable to get it to work because I was not able to get the proper pit file, it always returned with the error that there is a corrupt file. Since I do not have Windows, I could not Flash the firmware using Odin. Out of desperation, I looked online and a website (the article was on Android forums with the title restore stock with flashfire no PC) said that I could use the Android app Flashfire to flash a firmware and return to the factory unrooted settings. I downloaded and inputted the full firmware file for the original AT&T firmware version and checked the boxes to wipe boot, system, internal data, and trusted Zone and also maintain everroot. It seemed to work and was processing with the fast scrolling command text on the black screen but after a few minutes it said there was an error at the very bottom of the screen. Eventually, it restarted but nothing has come up and the screen is black without any light from the LED indicator. I tried to restart it with the power button several times, holding down the power button and the volume down, holding down the home button and the power button, and holding down the power button, volume down, and home button. I left the phone unplugged overnight and plugged it in this morning to see if it would turn on but nothing happens. Any help would be greatly appreciated and I am hoping that I did not brick the phone.
Since Im not sure now if you also tryed to go in download mode again but ussualy you are always able to do that.
If not try to remove battery and put it back in after 10 minuts. And connect it to your laptop and let it charge for a few minuts. Next Hold buttons for dowload mode. Hold em for 5 secconds. Even if still have a blackscreen open samsung kies or switch. One of them has the emergency recovery option. It will detect it then and will say something like you need to repair the software want to continue etc. Lwt it do its thing and make sure you are on the internet. You drink some coffee and give it 30 minuts atleast.
Still not work? Try to put in a spare battery or charge it with another phone. If that not even works. I cant help you.
First of all, I do not have a battery that I can remove. I tried to enter download mode and recovery mode but nothing worked. It will not boot up into any mode.
Just hold the button combination for download mode for 10sec and connect it to a PC with installed smart switch on it. Smart switch should detect your phone, even if the display of the phone stays black.
I tried what you recommended but nothing works still.
I seem to have encountered the same problem, albeit not through exactly the same method. Essentially I managed a full stock firmware flash through ODIN, all the right messages came up and I got a pass from Odin. The phone rebooted and brought up the blue "updating" screen, which very quickly changed to a "removing" screen, at which point the phone froze. When I tried to reboot, the screen went black and now.... nothing. No recovery, no download, no light to indicate that its charging... nothing. My computer doesn't register there is even a device attached.
I've done heaps of flashing and never seen anything like this!
Would greatly appreciate any advice or assistance!
same issue here accept i was just using odin like usual. anyone figure this out yet? the phone was not rooted or anything. i had flashed the g935u firmware and then decided to put it back to stock g935t firmware. then it started doing this.
reflash but this time it check nand erase all
NEVVER EVER CHECK NAND ERASE ALL, dont advise others what you don't know yourself. This is for manufacturer and is not intended for repairing, if you nand erase your phone its just a paper weight then, beyond recoverable. But this issue is caused by wrong partitioning i suppose, but still it must go in download mode, try plugging it in when smartswitch is open in pc while holding home+vol down+power , if it wont detect then i suppose its nand failure due to any reason. And motherboard replacement is required.
Sent from my S7 Edge using XDA Labs
I recommended it because I had the same experience of the black screen and blue led that lights up and I flashed more than 50 times without any result and the solution that was given to me and which walked it's this one
stootie said:
I recommended it because I had the same experience of the black screen and blue led that lights up and I flashed more than 50 times without any result and the solution that was given to me and which walked it's this one
Click to expand...
Click to collapse
If it really did nand erased all, your phone wouldn't even boot, your phone working is a proof it isn't nand erased. What people don't understand is that nand isn't the internal memory, its the non volatile memory holding vital info about functioning of phone just like a bios of computer, so if it is erased you are beyond recoverable damage. Here , i must say i dont know if odin can really nand erase all, because if your phone is working, nand is definitely not erased. And as far as what fixed your issues, there must have been some other reason. But for everyone, leave that option empty just to be safe.
Sent from my S7 Edge using XDA Labs
I was trying to install 935U firmware in my 935V US verizon s7 edge. After installation completed using odin phone rebooted and showed new sim setting something.... after that it went off and now its turning up.
Any help please?
did you find any solution?...plzzz help me i also got the same problem
HEY BRO...FIRST OF ALL , WHOEVER SAID THAT NAND ERASE OPTION AFFECTS PHONE... IM HERE FOR ANSWER. IHAVE FLASHED AND EVERYTIME used nanderase ...my phone feels brand new ..it jst repartitions the size of nand... also adding pit doesnt effect ...your problem is something other ... plug your phone to a good charger whole night.make sure charger is working...then try volume down and home and power into download mode..gudluck
zaighumjawad said:
HEY BRO...FIRST OF ALL , WHOEVER SAID THAT NAND ERASE OPTION AFFECTS PHONE... IM HERE FOR ANSWER. IHAVE FLASHED AND EVERYTIME used nanderase ...my phone feels brand new ..it jst repartitions the size of nand... also adding pit doesnt effect ...your problem is something other ... plug your phone to a good charger whole night.make sure charger is working...then try volume down and home and power into download mode..gudluck
Click to expand...
Click to collapse
Ofcourse it doesn't effect S7 edge, because it DOESNOT wipes the nand.. so its not working simply..
On older phones it will wipe nand totally and thats a dead brick..
First search what nand is.. its the non volatile memory.. or simply nand chip .. if you delete it.. your phone won't be a phone anymore.. its the non volatile memory that is equal to a bios of a computer.. delete non volatile memory and your phone is completely dead..
Thanks to the latest phones that don't erase non volatile memory and instead selecting nand erase with s7 edge simply deletes userdata before flashing.. which is equal to a normal hard reset ..
Sent from my S7 Edge using XDA Labs
Hi, so, I got this phone from a friend, and he told me that the phone was working prorperly, but after someone factory resetted it, he wasn't able to set it up. Constant force close pop-ups where showing up while setting it up, and you weren't able to accept terms and conditions (button grayed out). Also, one thing I noticed. The phone got into "Factory Mode". Idk what that is, but it wouldn't let me to enable wifi or bluetooth. That little Factory mode thingy got me really confused. Also, I wanted to boot into recovery mode, and I wasn't able to do so. After turning the phone off, and doing the key combo to boot into recovery, the phone rebooted itself (very showrtly after doing the startup vibration) and after that, it seemd to get into recovery, but it stayed at the android logo with an exclamation sign and after 3 seconds it rebooted itself to system.
After that I said, "well, last thing to try is flashing stock rom again". And I did so. Using the Frija software to download the latest version of android for this phone (and using the corect CSC for this phone (CTI)). I used odin 3.12.7 (wich I knew it works because of previously using it with other phones) to flash the stock rom again. I made sure that only Auto-reboot and F.reset time were checked, and started flashing. After it finished, it got to the samsung logo, but got stuck there. Nothing happened (I left the phone there for like 30 min). I decided to hard-reboot the phone and try to factory-reset it, but after shutting it down, it started to be really hard to make the phone turn on. I had to unplug the battery and wait like 10 mins to try again, and I still wasnt able to boot into recovery mode. It just got stuck at the "Galaxy Core 2" logo.
After that first boot, the phone never got passed the "Galaxy Core 2" logo. Just stuck there. After that, things just begun to get worse. It was also hard to get the phone to get into download mode, most of the time it just stayed at a blackscreen (im not shure if the phone ever turned on, but it never vibrated) and did nothing. I decided to try other versions of odin. Tried with 3.09 and 3.04. Nothing, and after every flash, it got harder and harder to make the phone boot.
At this point, I can hardly get the phone into download mode, and if I do so, sometimes I get the odin complete write operation failed error, wich the only way that I've found to solve it is to reboot again the phone into download mode.
I know that the battery is working, I have another core 2 (same exact model) and battery is ok. At this moment I don't know what else to do. Please, help me to get this brick of a phone back to working conditions, I dont want my friend to buy a new phone just to use it to recive calls and charge it.
Some extra notes:
As i've read, sometimes this can be caused by the replacement of the digitizer/screen. This phone seems to have one or both of them replaced, since I can see glue residues on the corners of the glass, where it touches with the plastic frame.
If there is anything hardware related thing to try, I can try to open the phone. I have some experience doing so.
EDIT: As I continued reading through this forum, I found out that some people had luck with Odin3_v3.13.1_3B_PatcheD, so I decided to try it out and see. Still, nothing changed. As today, I can only use this phone to charge the battery (it dosent actually show the percentage, only the battery icon with a loading icon inside) and boot into download mode
Although, I have to say that after flashing the stock rom with that version of odin made the phone not that hard to start in download mode. I think that it could be something that got corrupted on the eMMC module and it has to repartition it all again...? Does anyone know how to do so?
Regards
Well, tried almost everithing I know. Downloaded rom again with binary nature, tried with odin version 3.12.7, 3.13.1_3b patched and 3.13.3, but nothing. Extracted the PIT file from the CSC file, did repartition, NAND wipe, and nothing changed. I have to say that its certaily easier to get the phone in download mode, but thats almost it. One thing to note, when i select the NAND wipe, it dosent seems to do anything. I mean, in odin Log screen some things appear related to NAND wiping and such, but its really fast and there are only 2 or 3 lines dedicated to that. Is that OK?
Anyway, please, any recoomendation or thing to try would be great, since this phone is now trash, it dosent matters if it starts to get worse, or even unusable (more than it is rn).
Regards