Got my new phone today, but I have a question - Essential Phone Questions & Answers

Just got my new Essential phone in the White color today from Amazon.
Beautiful device!
The question and concern I have has to do with the packaging.
I found it odd that there were no stickers or peel strips keeping the box closed when I got it. In other words I just pulleed the box open without any security stickers to remove, cut or peel.
The phone seems to be in perfect condition but I do not want a phone which was perhaps returned or registered to someone else who returned it.
Is this packaging normal?

Emhdroid said:
Just got my new Essential phone in the White color today from Amazon.
Beautiful device!
The question and concern I have has to do with the packaging.
I found it odd that there were no stickers or peel strips keeping the box closed when I got it. In other words I just pulleed the box open without any security stickers to remove, cut or peel.
The phone seems to be in perfect condition but I do not want a phone which was perhaps returned or registered to someone else who returned it.
Is this packaging normal?
Click to expand...
Click to collapse
Essentials OEM box has a peel strip on the back of the box along the seam. You can't open the box without pulling this strip.

Thats what I kind of thought.
Sending back to Amazon and they are to send a new one. Will use this one until the new one arrives.
Goronok said:
Essentials OEM box has a peel strip on the back of the box along the seam. You can't open the box without pulling this strip.
Click to expand...
Click to collapse

Related

ShieldZone Skin

My screen piece isn't right. Is it possible to remove it without damaging the screen?
Also, There is a piece that I cannot figure out where to stick. It was on the sheet with the screen, immediately below it. The part of the device that corresponds to this location does not have enough surface area to be covered by a piece this shape. It seems that the piece will cover part of the buttons (on hook/off hook) as well, if applied.
Thanks!
You have the same problem that I faced! I was sent a set for HERM100/HERM300 (Cingular, i-Mate, O2, Orange, Dopod 838, T-Mobile), and not for HERM200 (TyTN, Vodafone, Dopod 9000, Softbank). They are differ by buttons layout (see Wiki).
Unfortunately, ShieldZone service is awful and does not reply to my mails.
ooh. that's not good. I think i'm going to fight it w. my CC then. How long ago did you email them?
A week ago already. I can't call them because it is hard for me to understand English by phone.
Hi, has anyone removed their screen shield yet?, mine had a line in it, but I kept it on because I needed some type of screen protection, and didn't have another brand handy at the time, I'm concerned about screen damage upon removal cause this stuff sticks fairly well, and left behind residue, I had a full kit, and just peeled most of it off because it was trash, but I left the battery cover, and screen shields on.
Shieldzone is awful. I bought a screen protector back when the Cingular 8125 came out. It was hard to put on and it had small dots all over the screen which I found very annoying. So I call them up and they told me to send it back. I shipped it back via USPS First Class with delivery confirmation. According to USPS it got to the destination but Shieldzone claimed they never received it. They never response to my emails and when I call them up they hang up on me.
Well, now I can say they are not awful, probably just stupid...
Having still nothing back from them via e-mail, I just have received a new shield set from them! The funny thing is that, although it is marked "HTC TyTN" (just like the first one), it is the same cut for HERM100, not for HERM200 once again!
So, there is a good guy there who had read my complain and decided to send me a replacement, but there is no a person smart enough to check whether they make them all similar (=wrong) or not.
Also looks like most of their people are unable to read. They couldn't read my mail describing their fault, but also they couldn't read internal instructions. On a paper inside the envelope it was a printed instruction to send this order via UPS. The instruction was even painted over by a green marker. But the person who actually was sending it had sent it via USPS, just like the original order...
OK, now I have enough pieces to cut the full shield from. But I have no an intention neither to write them once again, nor to deal with them in the future. I don't like gambling.
To add some fairness...
The replacement order is dated the same day that I e-mailed them. That's fast reaction! If they were thinking before doing it would be great! I'd be satisfied by immediate appologies and a change on their web site (if they just can't make it for TyTN actually), but they prefer to waste their money and loose reputation instead...
I guess I got lucky. Mine said just HTC TyTN and it was correct for the Cingular 8525,
I will say it took me and my wife about an hour to figure out how to put it on though... 7 years of college went to waste it looks like
A lot of people do not like the screen, but I love it. I have a slightly jittery hand and the "stick" helps keep me from selcting the wrong thing.
Granted because I have the Cingular 8525 there are some places that are not covered (because the HTC TyTn has the video conference button and eye.) But all and all I feel much better protected because of it.
Good luck...

Krusell Quick Mounter

Hi Guys,
I bought one of these and as "good" as it may seem, just warning you off, or at least giving you notice.
The magnet affects the phone and operates the screen by it's self.
Well, that's a little miss leading. What it does is I think, is tell the phone that you have opened the slide.
So depending on your settings, whenever you attach the phone it will either unlock it, open the dialer, read your sms messages or start pressing the soft keys.
Apart from the ridiculously poor delivery (1st class postage arrive 7 days after shipping. A parcel from US came quicker" ) that I don't know whether to blame on them or Royal Mail, I must of got the one adapter with no bloody adhesive on the back! Industrial sticky tape needed, that's if I decide I can live with the unlocking!
*mods* Really sorry, I didn't notice the "accessories" thread. I only hang out in this one, I've only just noticed it.
Sorry to hear you are not very happy with this, i've had one for a while and i reckon its one of the best i've had. as well as being small and discreet the magnet holds the pda even when driving down dirt tracks and over speed bumps.
The magnet does occasionally set off the quick list but it has already been mentioned on this forum that it is activated by magnet it just depends where you put the adapter
i dont know about you guys but im keeping magnets well away from my device.
kerrance76 said:
The magnet does occasionally set off the quick list but it has already been mentioned on this forum that it is activated by magnet it just depends where you put the adapter
Click to expand...
Click to collapse
Do you have a Dual then? Where is your strip to attached the magnet?
After a bit of experimentation, if you place the strip horizontal just underneath the camera (in the center) then the magnet wont set off the phone!
Now I've fixed it with my own tape I'm really happy with it!
i've got mine right in the middle, covering the orange logo, after playi g with it a bit last night it seems to depend a lot on how quickly you move the dual towards the magnet and whether you go staraight towards it or come in from an angle. one thing i havent tried is disabling the quick menu, will give it a go later as i never use it anyway

Broken Screen on my XV6800

I dropped my XV6800 on a curb yesterday. The picture on the screen is fine, but it looks like the touch screen cracked and now no longer works. The phone won't even let me unlock...don't ask why I locked it after that happened Anyway, I can't do anything with it at all now except receive calls.
What is the cheapest and/or easiest way to fix this? Good source for parts etc..
Thanks!
use mymobiler on computer to unlock and such. But a new touch screen off ebay and put it in.
My Mobiler won't install because I can't unlock the phone to allow it to install. I ordered a screen from eBay.
hmm i didnt know it wouldnt install when locked. Does it go to locked after a restart.
Yeah, that's the first thing I tried.
I've been looking at the instructions on taking it all apart. It is a little bit intimidating, but I suppose I've done worse.
Lots of Screws
I had to replace the screen on mine a while back. It is actually pretty easy. There are just two things to remember
1) There are a lot of screws, remember which order you took them off in and which hole they go into
2) Nothing has to be forced apart, everything has screws or tape holding it. It is okay to take off the tape, and if the tape doesn't go back on it won't hurt anything.
The screen connects to the motherboard by a thin, flat plastic wire. DON"T JUST YANK THE WIRE OUT OF THE CONNECTOR!!!!!!!!! The connector has a little flip up on the end of it that allows the wire in and out.
Good Luck
Calis said:
My Mobiler won't install because I can't unlock the phone to allow it to install. I ordered a screen from eBay.
Click to expand...
Click to collapse
Open the slide out keyboard and type in the password! I did that one time just to see if it works. This will solve the lock portion.
Well, I got the new touch screen, cleaned the shattered bits out of the old one, cleaned it all up good...changed it out, put it all back together...I must not have gotten the cable seated right.
Also, as for typing my password on the keyboard...no password.
Final update:
I got it to work.

diagnostic apps

Hi,
I recently purchased my first android device (HTC Incredible S). I’m pretty certain the box was opened and think the phone may be a returned item. What diagnostic apps are available which might help me determine if there are problems with the device? For example is there a way to measure how good the radio is, speed of the CPU, etc?
Thanks,
Kevin
You can run benchmarks, that's about it.
SetCPU will tell you the speed of the chip, I don't think you need root to get that info but the CPU should read the same regardless if it was returned.
Why do you think it was a returned/refurbished item? If you have doubts that makes me think you didn't buy it from a store. If you did buy it from the store, you give some BS reason like poor wifi strength and hope they don't test it in the stores wifi.
It won't get slower with use or anything, so there isn't anything to detect. If it works it works.
I would check for physical signs, like scratches, wear off etc.
There is nothing you can really chec on the phone. Except maybe browse the data with a file explorer and see if there are any remains from programs that are not stock.
>Why do you think it was a returned/refurbished item? If you have doubts that makes me think you didn't buy it from a store.
Nope, I bought it from a carrier in Hong Kong. When the guy came back form the stock room with the phone box he said something like I was lucky because I was getting the last one he had and that he checked to make sure all the accessories were in the box. I didn’t think anything of it at the time but when I was home I noticed that the box has a piece of white paper tape on the bottom and side. You have to slit the tape in order to slide the inner box out. Upon closer examination the white tape strip on the bottom part does not line up with the strip in the top part indicating that the inside box is different from the outside box. Then it hit me that "checking to ensure everything was in there" was a ruse so I would not be bothered by the fact that the box had been opened. Yeah, I should have been quicker on my toes but it was almost closing time and I wanted that phone.
My biggest concern with a Hong Kong phone would probably be that it's counterfeit. I got an HTC Magic that was counterfeit. The easiest way for me to check it was the serial number. `adb devices' showed it as "123456789abcdef" (or similarly absurd).

Any way to open the back with a philips screwdriver?

Got off the phone with barns and noble which more or less went like this.
'Hello how can I help you?'
'Yes the screen is stuck on a single image can you help?'
*ten minutes of trying the usual power cycling later*
'Nope still stuck.
'You only have the basic warrentee so you'll have ot send it ot us and only if the problem is not user related then we'll sned you a new one'
'thanks.' *image shown is of a very clearly not stock nook reader app*
So now i have no reason to not open the thing up see if i can do anything as walmart /probably/ isn't going to bother looking it over before giving a refund/replacement. Trouble is i only have a philips head bit that small. Any way of getting the thing open?
Goggles2114 said:
Got off the phone with barns and noble which more or less went like this.
'Hello how can I help you?'
'Yes the screen is stuck on a single image can you help?'
*ten minutes of trying the usual power cycling later*
'Nope still stuck.
'You only have the basic warrentee so you'll have ot send it ot us and only if the problem is not user related then we'll sned you a new one'
'thanks.' *image shown is of a very clearly not stock nook reader app*
So now i have no reason to not open the thing up see if i can do anything as walmart /probably/ isn't going to bother looking it over before giving a refund/replacement. Trouble is i only have a philips head bit that small. Any way of getting the thing open?
Click to expand...
Click to collapse
https://en.wikipedia.org/wiki/Torx
I can't remember which size is it exactly.
Try Torx T5.
The screw is quite fragile. Using wrong screwdriver might damage it severely.
Edit :
It is Torx T5
http://www.ifixit.com/Teardown/Nook+Simple+Touch+with+GlowLight+Teardown/9301/1
try to remove the warranty sticker using a razor blade or something similar (thin blade) so you can put it back on the screw once you are done.
Goddamnit. why couldn't they have used a philips like a SANE person? Oh right... nonuer servicable.'
*mutter* I"m twelve shades of pissed off right now because it wasn't that high of a fall just like at best a half foot. I"m sure everythign works its just not displaying a damned thing.
Goggles2114 said:
Goddamnit. why couldn't they have used a philips like a SANE person? Oh right... nonuer servicable.'
*mutter* I"m twelve shades of pissed off right now because it wasn't that high of a fall just like at best a half foot. I"m sure everythign works its just not displaying a damned thing.
Click to expand...
Click to collapse
You can easily access the battery, but it will void your warranty. The torx screw on the back is located underneath the power button. The power button just pops out if you can get your finger nail or something underneath it.
The battery is covered by the warranty sticker, so if you attempt to remove the screw, it will shred the sticker. Unless you find some method of getting tweezers in there to unscrew it, voiding the warranty is guaranteed.
And yes, you can easily use a philips or flathead: just lay a rubber band down over the top of the screw and push a screwdriver down onto it. The rubberband will provide enough grip to loosen and remove the torx. Very easy. However, be aware that the front panel slides out. Don't force it open or you'll break the internal plastic tabs holding it together.
For extra credit, remove the SD card before trying to slide the two case pieces apart.
Alright back cover's off and so far... Nothing. Plugged it in sans battery and no change. So leaving it sit for awhile see if it'll discharg any leftover power before trying again.
Edit: Reassembled. Charging.
Edit Again: Still behaving the same. :C
Edit the third: Left it sitting unplugged again now i"m going to leave it charge all night.
Why would a short fall bump cause a brick event?
The Nook will not boot up on USB power with a disconnected battery.
Did you reseat the display connector? That's the only connector on the Nook.
You could have cracked the circuit board somewhere too.
Have you tried to boot up with Noogie on an SD card?
Unhooked then rehooked the video cable while it was open jst to be sure (It /looks/ like it's in right not sure if there's a way to do it wrong.) Booted it with noogi before doing the take apart thing and no change in screen but it sees all the partitions just fine when plugged in.
Even the glow light pops up.
Seriously had to have been at worst a six inch drop on a wood surface. What the flip?
I have bought two Nook touches off of ebay that had screens that looked fine but when I opened them up and removed the mainboard I could see that the screen was cracked.
Managed to get a return from walmart.
And i count myself as lucky.
Goggles2114 said:
Managed to get a return from walmart.
And i count myself as lucky.
Click to expand...
Click to collapse
I'm glad you were able to return it. You could also have gotten it RMA'd through the warranty. When there's no sign of visible external damage it's also an easy return.
considering the amount of ridiculous punishment my Nook absorbed, I would imagine yours may have had a major defect that was aggravated by the drop.

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