My screen piece isn't right. Is it possible to remove it without damaging the screen?
Also, There is a piece that I cannot figure out where to stick. It was on the sheet with the screen, immediately below it. The part of the device that corresponds to this location does not have enough surface area to be covered by a piece this shape. It seems that the piece will cover part of the buttons (on hook/off hook) as well, if applied.
Thanks!
You have the same problem that I faced! I was sent a set for HERM100/HERM300 (Cingular, i-Mate, O2, Orange, Dopod 838, T-Mobile), and not for HERM200 (TyTN, Vodafone, Dopod 9000, Softbank). They are differ by buttons layout (see Wiki).
Unfortunately, ShieldZone service is awful and does not reply to my mails.
ooh. that's not good. I think i'm going to fight it w. my CC then. How long ago did you email them?
A week ago already. I can't call them because it is hard for me to understand English by phone.
Hi, has anyone removed their screen shield yet?, mine had a line in it, but I kept it on because I needed some type of screen protection, and didn't have another brand handy at the time, I'm concerned about screen damage upon removal cause this stuff sticks fairly well, and left behind residue, I had a full kit, and just peeled most of it off because it was trash, but I left the battery cover, and screen shields on.
Shieldzone is awful. I bought a screen protector back when the Cingular 8125 came out. It was hard to put on and it had small dots all over the screen which I found very annoying. So I call them up and they told me to send it back. I shipped it back via USPS First Class with delivery confirmation. According to USPS it got to the destination but Shieldzone claimed they never received it. They never response to my emails and when I call them up they hang up on me.
Well, now I can say they are not awful, probably just stupid...
Having still nothing back from them via e-mail, I just have received a new shield set from them! The funny thing is that, although it is marked "HTC TyTN" (just like the first one), it is the same cut for HERM100, not for HERM200 once again!
So, there is a good guy there who had read my complain and decided to send me a replacement, but there is no a person smart enough to check whether they make them all similar (=wrong) or not.
Also looks like most of their people are unable to read. They couldn't read my mail describing their fault, but also they couldn't read internal instructions. On a paper inside the envelope it was a printed instruction to send this order via UPS. The instruction was even painted over by a green marker. But the person who actually was sending it had sent it via USPS, just like the original order...
OK, now I have enough pieces to cut the full shield from. But I have no an intention neither to write them once again, nor to deal with them in the future. I don't like gambling.
To add some fairness...
The replacement order is dated the same day that I e-mailed them. That's fast reaction! If they were thinking before doing it would be great! I'd be satisfied by immediate appologies and a change on their web site (if they just can't make it for TyTN actually), but they prefer to waste their money and loose reputation instead...
I guess I got lucky. Mine said just HTC TyTN and it was correct for the Cingular 8525,
I will say it took me and my wife about an hour to figure out how to put it on though... 7 years of college went to waste it looks like
A lot of people do not like the screen, but I love it. I have a slightly jittery hand and the "stick" helps keep me from selcting the wrong thing.
Granted because I have the Cingular 8525 there are some places that are not covered (because the HTC TyTn has the video conference button and eye.) But all and all I feel much better protected because of it.
Good luck...
Related
Seen on another forum .. thanks taxman .. bought this .. seems like a cheap package overall ..
http://www.t-mobile.co.uk/Dispatcher?menuid=m18_relax_300_MDAVarioCP
joker3001 said:
Seen on another forum .. thanks taxman .. bought this .. seems like a cheap package overall ..
http://www.t-mobile.co.uk/Dispatcher?menuid=m18_relax_300_MDAVarioCP
Click to expand...
Click to collapse
Looks good - Another T-Mobile page still shows the Vario with Co-Pilot on this tariff at £119.99
Yeah , it is under "special offers" - look under the "300 mins for £14.50 for 12 months" deals
Thanks joker3001 ! just ordered one
Was looking for a reason to buy a Wizard anyway (or at least something to justify it to the wife :wink: ) and the Sat Nav does just that !
Soon , the battle between the Universal & the Wizard will commence - pending a T-moble credit check of course :lol:
Cheers dude
Is this phone any different from the SX56?
I just installed the XDA ROM software into my SX56 and unlocked the AT&T phone which now accepts TMobile (the phone accepts my SIM card and TMobile made a call to me which came in). I am paying $19.95 a month and have had the service for about eight years
The problem I am having is that my phone screen now doesnt respond properly: Touching it causes the backlight to go on but most of the keys dont do what one would expect them to do: The phone turns on with a reminder from the calendar on the screen which wont DISMISS or CLOSE. Pressing on the windows logo and then on the phone key causes the calendar to come up and I am not sure which numbers are entered when I do manage to get the phone to come onto the screen (none of the right hand numbers seem to work at all). Does anyone recognise these symptoms and/or could they just show that my SX56 needs the ROM RE-flashing? I should add that pressing the Master Reset button with this ROM in place seems to make the phone shut off and then when you restart it, all of the data remains in place. I wonder if there is any possibility that the XDA ROM has prevented the reset button from working normally?
But then I saw this ad: The SDA site implies that all these phones are the same under the skin although an article written in 2002 http://wiki.xda-developers.com/uploads/tmobile-pocketpc.pdf implies that the manufacturer was coming out with some different processor at that stage and that the processor in the Wallaby was then already obsolete: Does anyone know if this phone represents any advance on the SX56 or is it newer or is my phone exactly the same as this one or is my SX56 actually better? (I already have the COPILOT software independently). Or is it just the same walllaby in a different casing which TMobile are tyring to get rid of because the manufacturer is as uncooperative iwth them as they are with anyone else?
Anybody had any luck with this?
I just called T-Mobile sales to ask what was included with the Copilot kit and was told that they are not honouring this offer due to a mistake. Worth a try anyway?
Mistake, but IS this phone any different from the SX56?
What the mistake was may be relevant: I just called them and they said they WERE although they had at first said that the CoPilot was extra and wasnt included with the price. I didnt take it any further as I couldn't figure out whether the phone they are offering is any different to the one I already have
Re: Is this phone any different from the SX56?
The problem I am having is that my phone screen now doesnt respond properly
Click to expand...
Click to collapse
Sounds like the digitiser is up the swanee - have you tried recalibrating it?
is it just the same walllaby in a different casing which TMobile are tyring to get rid of because the manufacturer is as uncooperative iwth them as they are with anyone else?
Click to expand...
Click to collapse
It's a completely different phone. The Vario is an HTC Wizard with T-Mobile branding. There's plenty of info on this site on the differences between models.
Re: Mistake, but IS this phone any different from the SX56?
licensedtoquill said:
I couldn't figure out whether the phone they are offering is any different to the one I already have
Click to expand...
Click to collapse
Never heard of Google, or even http://wiki.xda-developers.com/?
Pricing mistake
The sales chap I spoke to said that the free Copilot offer only applies to other phones - it should cost £120 with the Vario. However, he said he works for direct sales, not the web sales team, so advised me to give it a go anyway, which I have done. It's before the 7.30pm cutoff for next day delivery, so I'll give you an update tomorrow...
Re: Pricing mistake
wrightbyname said:
The sales chap I spoke to said that the free Copilot offer only applies to other phones - it should cost £120 with the Vario. However, he said he works for direct sales, not the web sales team, so advised me to give it a go anyway, which I have done. It's before the 7.30pm cutoff for next day delivery, so I'll give you an update tomorrow...
Click to expand...
Click to collapse
Their "mistake" excuse is weak - if it is, why haven't they taken the page down?
It clearly states on that page Vario with co pilot. Whats the problem ? Get it bought :lol:
Re: Is this phone any different from the SX56?
"Sounds like the digitiser is up the swanee - have you tried recalibrating it?"
Not sure how to reclalibrate it but the problem appears to be that I dropped it and 10-12 vertical black lines started appearing to the right hand edge of the screen. Sometimes they are there, sometimes not. THere is usually at last one there somewhere. At about that time the screen stopped responding as I mention. Today the left third started displaying the same veritcal lines, though spaced quite far apart (about a millimetre). Screen doesn't APPEAR cracked: Does this sound like a digitiser and if so, how do you recalibrate it please or is there a link to somewhere on the XDA site which I cant find which might tell me? Or could it be the cable loose in the circuit board? As you touch the lower right hand corner of the metal casing where the vertical lines are, those lines flash (the right 10 or 12) on and off and every coloured bar everywhere on the screen or word of text has vertical lines on it even if the white parts don't??
(BTW FWIW I am in New York and couldn't take advantage of the .co.uk offer but was just wondering how they could give the unit away so cheap unless it was essentially the same as the 2002 units which are described on the XDA site)
Success! (I think)
Just checked my email on arriving home and my order has been confirmed by T-Mobile so it should be with me tomorrow. Still odd that they show it at £120 on one page and free on another, but I'm not complaining!
Re: Is this phone any different from the SX56?
@licensedtoquill - to me it sounds like you've dislodged the connections to the screen. Youcould try taking the thing apart and reseating it, but it's a delicate job and not for someone who's not used to dealing with miniature electronics. Might be work looking for a repair facility - PPC Techs have a good reputation.
As for why the phones are so cheap over here, the network operators will do anything to get you signed up to a contract, as that's where they make their money. It's easy to get a free top line phone if you chose the right contract. Especially one like this which locks you in for 18 months as opposed to the normal 12. They're banking on the fact that even with the 300 free voice minutes, you'll still ramp up the bill with SMS and GPRS over the life of the contract. That's why they put the unlimited half price rental "loyalty" bonus at the end to make sure you stick out the full term.
Mine is confirmed too - should be here before one tomorrow
The Guy on the phone (had to phone to confirm some details) said the deal was so good that they (the web sales team) were all snapping them up too , and that the deal was subject to stock , and that stock of the copilot kits would probably be exhausted by the end of today
No mention of a mistake at all :roll:
@zoidster: what time did you order yours? I needed one and did not have the time to order w/o co-pilot earlier in the day and this looked too good to be true. I got confirmation around 9:30PM UK and hope the stock is not finished yet.
It was about 4.30pm mate - mind you , in "sales speak" a few left probably means several thousand :lol:
If your order was confirmed & they charged you the £5.99 for next day delivery then I'd guess they had stock left
Thanks, I got confirmation and should be with me tommorrow.
Thanks for the link, saved me 50 quid.
Got mine !
yesterday , I managed to navigate to the deal via the homepage
tried again this morning and the same deal is now £199 !
Does this package come with a gps receiver as well??
Hi all,
I need help,suggestions,anything with an issue I've had for a while. Since the time I started loading WM6 the screen has been randomly fading to white. I have LSVW latest rom 22/4 SE and 1.40.10 radio and 1.40oli although it doesn't matter what rom you load. I tried going back to WM5 and its better but now still fades to white as well.
on advise from oli and legolas I purchased a new battery but still have the same issue.
I have dropped my phone once which resulted in a crack to the right of the DEL/CR keys so could it be a HW issue and if you think so is it one I could open up the phone and fix?
Any and all help appreciated
IN FACT IF SOMEONE CAN RESOLVE THE ISSUE I WILL DONATE SOME CASH TO THEM!
test
Im updating to
LVSW 4-23 Full, Radio 1.40.30.00, SPL 2.10.Oli, IPL 1.04
seeing if any difference comes out.
This is not the first time this issue has been reported:
http://forum.xda-developers.com/archive/index.php/t-301003.html
The conclusion is that it's hardware related. It may be as simple as one of the internal ribbon connectors having a less than firm connection. It may be brought on my anything from physical movement or pressure to internal pressure if the device gats warm. However, it is possible that there is a failing component. IMHO, a case of take it for replacement/repair or first check connectors if your brave and not worried about a warranty.
Mike
mikechannon said:
This is not the first time this issue has been reported:
http://forum.xda-developers.com/archive/index.php/t-301003.html
The conclusion is that it's hardware related. It may be as simple as one of the internal ribbon connectors having a less than firm connection. It may be brought on my anything from physical movement or pressure to internal pressure if the device gats warm. However, it is possible that there is a failing component. IMHO, a case of take it for replacement/repair or first check connectors if your brave and not worried about a warranty.
Mike
Click to expand...
Click to collapse
HHmmm interesting thread .. the only issue i have out of that is the fade to white one.
Maybe Hardware .. i got the phone off ebay and now it has a crack in it .. so i dare say it isnt under warranty any more. (even though its a max of 6 months old).
It may also be software. I experienced the WSOD on my JASJAM when playing with the GPS-related DLL's. Once this problem appeared when switching on the camera. The screen would turn white and soft reset would not fix this, only power off/on would sort it out. Seems that the drivers do not reset (some of) the hardware to a known state on boot.
Had EXACTLY the same problem. Hoped it would be a software problem. Hard-reset a few times to no avail. Upgraded to a couple of the WM6 ROMs. No change. I did notice that when it was cool it tended not to happen, but after being on the phone a couple minutes or using the PDA for a while, it would do it AGAIN.
One weird thing I noticed was that if I did a Soft-reset and held down the Left Soft-key, I could "force" it to fade to white on start-up! VERY WEIRD.
I finally bit the bullet, and sent it back to Telstra to get it sorted. Didn't want to void warranty myself.
It has been just over 2 weeks since I sent it off, and They have sent this reply...
-------
-------
Hi
This phone is currently waiting on a part which was ordered yesterday. Some parts have already been issued but needs further repair.
Regards
Nadine
--------------------------------------------------------------------------------
From: LJ Boyd [mailto:[email protected]]
Sent: Friday, 20 April 2007 2:18 PM
To: ! TMS Customer Service
Subject: RE: Imate JASJAM Problem
Hello, I am emailing about an I-Mate JASJAM phone I sent for repairs early last week (tel # xxx ).
Can you please update me as to status of this repair, as the Telstra shop did not provide me with a second phone while I await return/repair/replacement of the phone.
Thanks,
-------
-------
So, I guess it IS a hardware problem. But then again, that kind of reply, sounds a bit "dodgy" as it doesn't seem to "technical" does it?
Hope this helps.
jyetara said:
So, I guess it IS a hardware problem. But then again, that kind of reply, sounds a bit "dodgy" as it doesn't seem to "technical" does it?
Hope this helps.
Click to expand...
Click to collapse
Their reply was not very technical - does not surprise me however. The people who repair these devices are usually faced with some component/connection/screen or a m/board that needs replaced. They often fail to take account of something as basic as the case pressing on the screen or other components - particularly when device is warm. So they replace the component they think is faulty and then discover the problem is still there. With this issue in particular I think that there are no faulty components just the case is a fraction of a millimetre too tight for the internal components and hence swapping out parts can have no effect. With this fault I advise people to go for a replacement not a repair if possible.
NB: This issue should not be confused with white screen that may appear after installing particular software or when an application crashes, or when the flashing of a new ROM goes wrong! The hardware issue arises most commonly when the device gets warm or put another way goes white after maybe 10 minutes of use and will continue to go white even after hard reset.
Mike
I have this same problem! =(
My phone screen recently (4-5 days ago) started to go white. I never saw this happen with my own eyes but when i picked up my phone and its sleeping i push the power button to get to an all white screen. I can hear noises when i touch the screen but no image other than white. I can solve this by removing the battery and putting it back in, then my scren works fine....its not verry often just like 1-3 times a day.
I want to try a hard reset but have a question first: My phone is unlocked by the ebay guy i got it from, will a hard reset lock my phone back to Cingular?
Next i want to try upgrading my ROM and Radio and anything else...im looking in the wiki for instructions on how to do this. Any help? What else shouls i upgrade?
Ive only had my Hermes for around 2 months so im new to much of this.
THanks!
I recently purchased a Used Imate Jasjam (Ex Telstra Australia) with this issue.
I pulled the unit apart, and reseated and pressed the Power and LCD Display Data Cables... attempting to ensure they were firmly fastened.
I then upgraded to LVSW's Latest WM6 Release.
I have had the Phone go to White once in that timeframe since. I brought it back by pressing the power button of, then one again.
I don't feel that it's really a "100%" Faulty Part... Because it works fine othertimes. It almost seems as if connections or a Data Cable has an Issue.
I'm intending tonight and using the Phone over the weekend to see if the issue continues to occur.
BAD NEWS!!
Well, got my phone back after a bit over 3 weeks I think? I kept ringing the repair center and emailing. Finally they said it was ready, and was sent back to the shop I bought it from. Rang the shop "no it's not here yet, we will ring you"... now the repair centre to the shop is a 20 min drive... on the 3rd, I rang again at 1pm and "no it's not here yet, we will ring you when it arrives." At this point I was really getting p*ed off. So I went to the shop, and demanded, and guess what was AT the Shop?!?!?!
Anyway, after 1 friggin day, I have lost the Red & Green phone buttons! As of tonight the whole bottom section no longer work, and the screen has gone white again.
The repair report listed 3 things replaced...one was a "bezel" another was a "poly" something. I will get the report a list the replaced bits if anyone likes, but their descriptions are kind of strange if ya ask me.
Anyway, I have to send the phone back for repairs again, which could take another 3 weeks +, which I think is completely PATHETIC OF TELSTRA, especially for the fact they dont give the same phone or even similar to "loan" while I wait for my defective $1300 phone to get "repaired"... (more like 'fiddled with' & "yeah, she'll be right mate"...
GRRRRR!!!!
My girlfriends phone was having the same problem. Try popping out your SD card and putting the phone into/out of sleep and see if that brings back a visible screen. Thats how we determined her situation was a hardware problem and not a problem with the rom.
jyetara said:
Well, got my phone back after a bit over 3 weeks I think? I kept ringing the repair center and emailing. Finally they said it was ready, and was sent back to the shop I bought it from. Rang the shop "no it's not here yet, we will ring you"... now the repair centre to the shop is a 20 min drive... on the 3rd, I rang again at 1pm and "no it's not here yet, we will ring you when it arrives." At this point I was really getting p*ed off. So I went to the shop, and demanded, and guess what was AT the Shop?!?!?!
Anyway, after 1 friggin day, I have lost the Red & Green phone buttons! As of tonight the whole bottom section no longer work, and the screen has gone white again.
The repair report listed 3 things replaced...one was a "bezel" another was a "poly" something. I will get the report a list the replaced bits if anyone likes, but their descriptions are kind of strange if ya ask me.
Anyway, I have to send the phone back for repairs again, which could take another 3 weeks +, which I think is completely PATHETIC OF TELSTRA, especially for the fact they dont give the same phone or even similar to "loan" while I wait for my defective $1300 phone to get "repaired"... (more like 'fiddled with' & "yeah, she'll be right mate"...
GRRRRR!!!!
Click to expand...
Click to collapse
Yes, sadly this is kind of predictable as I said in an earlier post in this thread:
http://forum.xda-developers.com/showpost.php?p=1233420&postcount=7
This is why, as I said, get a replacement not a repair if possible. My view is that the individual components are fine but connectors come loose or the heat generated causes pressure to be put on the screen etc So it's a problem with some cases and how the innards in some cases get squeezed. So off course changing the top poly board, connectors, bezel gasket, may by pot luck make a difference but is just as likely to make no difference at all.
Mike
Status Report:
After having my phone playing Video's Through the Night (My Way of a "Stress Test" to Generate Heat) I woke up the find the screen to be "almost completely" White.
Usually its gone completely, however in this instance I was able to see the icons through the whitewash.
I put the phone into sleep and back out and the Display is fine again.
Being that these phones are much easier to pull apart and put back together than my old JasJar I might to do some further experimentation.
I think the issue will have something to do with either one of the following
- Heat
- Pressure on the LCD from Parts Around it
- Faulty Ribbon or Power Leads to the LCD
My suggestions
- In the Case of Heat... I'll run the Same Test, with the Phone Directly in front of a small airconditioning unit I have.
- In the Case of Pressure, I'm going to look and see if I can place some extra Insulation Tape or Similar on the Phone to relieve this
- I wish I could find somewhere to buy the Replacement Ribbon Cables but I don't know where I can get them in Australia... any ideas?
VolarisPtyLtd said:
Status Report:
After having my phone playing Video's Through the Night (My Way of a "Stress Test" to Generate Heat) I woke up the find the screen to be "almost completely" White.
Usually its gone completely, however in this instance I was able to see the icons through the whitewash.
I put the phone into sleep and back out and the Display is fine again.
Being that these phones are much easier to pull apart and put back together than my old JasJar I might to do some further experimentation.
I think the issue will have something to do with either one of the following
- Heat
- Pressure on the LCD from Parts Around it
- Faulty Ribbon or Power Leads to the LCD
My suggestions
- In the Case of Heat... I'll run the Same Test, with the Phone Directly in front of a small airconditioning unit I have.
- In the Case of Pressure, I'm going to look and see if I can place some extra Insulation Tape or Similar on the Phone to relieve this
- I wish I could find somewhere to buy the Replacement Ribbon Cables but I don't know where I can get them in Australia... any ideas?
Click to expand...
Click to collapse
We wait to see. Mind you one guy on these boards found he could get half an hour from his device if he put it in the freezer for a while - so I'm not sure that air-con will be strong enough!!!
Mike
Well Results.....
After pulling apart the unit and reconnected, I think I found my cause to simply be excess pressure.
I've removed the "Black Plastic" Micro SD Card from its Blanking Plate.
Since I've done this... not one White Screen Whatsoever.
I don't use an SD Card, so the issue is resolved for me, however it is very interesting.
Could be Pressure or Heat (Small Hole Might Increase Airflow/Allow for Greater Dissapation or something)
Hi folks,
i've also small experience with this "white screen" issue and just wanted to inform you about it.
I got the device from my former boss who did already complain about this "white screen" issue on his O² XDA trion with original ROM. (honestly i did not really believe him due to my experience with couple of other devices so after i got the device i was just wondering - ok back to the facts).
I installed on Friday the Windows Mobile VI Pro - BLACK 2.5 Release and until today it was running (as far as i remember expect one time) nearly perfect w/o white screens. About 45min ago, i flashed the device with BLACK 3.0 Release and got until now about 5-10 times a white screen.
I assume this is not a hardware ONLY issue but indeed very strange.
I'll go back to 2.5 and will look forward if i get again the white screen or it'll be ok.
Cheers so far
FaCeOff said:
Hi folks,
i've also small experience with this "white screen" issue and just wanted to inform you about it.
I got the device from my former boss who did already complain about this "white screen" issue on his O² XDA trion with original ROM. (honestly i did not really believe him due to my experience with couple of other devices so after i got the device i was just wondering - ok back to the facts).
I installed on Friday the Windows Mobile VI Pro - BLACK 2.5 Release and until today it was running (as far as i remember expect one time) nearly perfect w/o white screens. About 45min ago, i flashed the device with BLACK 3.0 Release and got until now about 5-10 times a white screen.
I assume this is not a hardware ONLY issue but indeed very strange.
I'll go back to 2.5 and will look forward if i get again the white screen or it'll be ok.
Cheers so far
Click to expand...
Click to collapse
You are right to ask the question "is it hardware or software".
1
We know a white screens can arise if folk duff up flashing a new ROM.
2
We know there is a hardware caused white screen that comes and goes often when device gets warm.
3
But there maybe white screens caused by some kinds of crashing software or a buggy ROM etc
Crucially in terms of finding a cure will be distiguishing between these.
2 for most people is easy - take it back and get a replacement.
1 is a matter for the ROM upgrading and fixing boards
3 is a case of trying different ROMs testing 3 party software by selective installation until the problem starts or stops.
In your case I am worried that this is a number 2 device as it did sometimes get the problem before you flashed the ROM and now it's worse. It may only be worse because this particular ROM is generating more heat and consequently more white screens. (see explanations elsewhere).
I suppose if it's an occasional problem you might live with it but otherwise it's replacement at best and repair as a rather dodgy alternative.
Mike
Hey Mike,
well, before flashing the device with a custom ROM, in my opinion it was really difficult to use it.
By flashing it with V 2.5, it was very good usable and with V 3.0 it returned to become more unusable. Nevertheless, i upgraded 10min ago with HARD-SPL-V7 and it's running fine now (i've been wating with downgrading to V 2.5. If it returns to become unstable, i will downgrade to V 2.5 again.
I'll keep you informed.
yes for this particular "white screen" issue it will be useful to hear how things go - thanks
Mike
White screen - in my case definitely a hardware issue
Hi folks,
i was testing and playing around with my Hermes and today i found the problem (very funny because now i can't reproduce it anymore but just read ahead).
Today i was playing around and after pressing by accident on the case of the Hermes, the screen appeared disappeared and changed into white.
Please download the video i recorded from the attached link - you'll see that it was able to reproduce it by tapping on the case:
http://asuka.descipe.de/dphome/test/HTC_Hermes_White_Screen_issue.mp4
Please use VLC or MPC (additional codecs required) to watch the movie.
Honestly i'm not sure if this can be reproduced by anyone but this makes the whole situation much more clear.
Any feedback is welcome.
Cheers
It seems that my 8525 with Black Satin (WM6) has recently started crashing when I slide it close after sending a message or after sliding it open when recieving one.
The screen goes all dim and interlaced looking but it's really "off" as when I press the power button it actually boots up. When this happens that current text message is GONE poof!
I sat there and slid it open and closed 20+ times and couldn't repeat it but when trying to use it for real is when it freezes. It's not only with the text messaging though as I tried to slide it open to reply to a message on the internet (via wifi) and it locked up there also.
I did a search and haven't really found anything... guess I could reinstall but man, I hate having to do that... what all will I need to rememeber to back up? Text messages, phone numbers, settings for tomtom? bah!
Anyone ever experienced this?
Great, I think it's a loose connection somewhere... I noticed it was out and I had only put it down, not closed the slide. So just now when it was just idle I tapped on it and poof it locked up.
Great... Now what!
gilligan8 said:
Great, I think it's a loose connection somewhere... I noticed it was out and I had only put it down, not closed the slide. So just now when it was just idle I tapped on it and poof it locked up.
Great... Now what!
Click to expand...
Click to collapse
If it's still under warranty, take it in and have them look at it.
If it's not, look for one of the many disassembly instructions around, take it apart and reseat the cables.
I took mine apart not long ago to fix a non-working camera and it was amazing easy to get into the phone and remove and reconnect the cables.
Just make sure to read everything before trying it.
I bought it off ebay (supposed to be brand new) to unlock and use on a regional company's network. So doubt I'm covered.
http://pdasmart.zftp.com/instructions/Cingular 8525 Instructions.pdf
Is that a sufficient set of instructions? I'm not opposed to doing this, I repair laptops all the time and they are just about as difficult if not worse sometimes. I had attempted to take apart a friends dead 8525 a year or so ago but didn't know where the retention tabs were to get it opened beyond the obvious screws.
gilligan8 said:
I bought it off ebay (supposed to be brand new) to unlock and use on a regional company's network. So doubt I'm covered.
http://pdasmart.zftp.com/instructions/Cingular 8525 Instructions.pdf
Is that a sufficient set of instructions? I'm not opposed to doing this, I repair laptops all the time and they are just about as difficult if not worse sometimes. I had attempted to take apart a friends dead 8525 a year or so ago but didn't know where the retention tabs were to get it opened beyond the obvious screws.
Click to expand...
Click to collapse
That would be the basics. I noticed that it doesn't say anything about the tape for the large ribbon cable, so there may still be some snags if you use those (I don't know if the tape is present on all the various rebadges of the hermes).
Nice that they use a tool to take it apart, I used something like a debit card on mine.
If you are comfortable disassembling a laptop, you should be fine. As with a laptop, just take it slow and be careful.
(shudders at the memory of disassembling a compaq and Apple laptop)
Word, I hate working on laptops... but I guess I got to!
I'll bet it is the battery header on the board. I had a similar issue and needed to repair a solder joint there.
same here.. i was lucky it was still under warranty..
good luck with the dissasembly!
it has been rather calm lately... though I am a lot more gentle when sliding it open and close...
I know it couldn't have been a fluke... maybe some dirt got in and now is out... I'm sure I will have to get at it eventually... till then I'll just keep treading lightly!
Oh, and Mike, thanks for those links... VERY good stuff!
Hi all,
Looks like my Sprint Vogue is flaking out on me. The touchscreen is suddenly and without warning not working at all. Everything else works (all other buttons, activesync, all functions). I'd like to do a hard reset before giving up on it, but I'd really like to sync my contacts/messages/photos/etc before doing that. So here's the problem- I use Dashwire to sync, and I'm unable to hit the "SYNC NOW" button!
Any ideas on how to switch to and activate the bottom left and bottom right menu buttons without being able to touch them? For example, the Inbox and Menu buttons on the Mail app screen, or Album/Slideshow on the Photos and Videos screen? If I can get to those I'll be able to activate the sync. Any help would be great!
Thanks,
Bogus
There is a application called "MyMobiler" which allows you to control your phone over ip/usb/bluetooth. If i remember correctly launching the installer on your pc while your phone is connected to activesynch will install it without having to press anything.
Awesome, thank you. That did exactly what I needed it to!
Once it finishes sync'ing I'll give the reset a shot and see if the screen is really borked or not.
No problem glad i could help. If the touchscreen refuses to work you might wanna try replacing it. The part is called a digitzer and they go for 15-20 dollars online. I bought one and it wasn't difficult at all to replace.
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
bogus83 said:
Yeah, that's the plan. Hard reset didn't fix the problem, so I'm guessing that part is busted. Between this site and PPCG I found the guide for taking apart the phone, so it's looking like I'll be doing some minor surgery in a few days.
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Click to collapse
How would the touch screen instantly not work?
maybe someone let it fall and put it back to normal like nothing happened
and i know what u mean.I dont wanna give up my vogue. EVER,
but im 15...by the time im 30, i wont remember what vogue is.LOL.
Actually, it seems to have developed a very small air bubble in the very upper left corner. I'm pretty sure that's causing the digitizer to think there's constant pressure in that area, evidenced by the "Start" menu occasionally activating when I turn on the phone. I ordered a new digitizer anyway- the set of torx screwdrivers I'd need to open the case cost the same as a new digitizer and the screwdriver I need. I don't really understand how the air bubble formed (or even what it is contained in), but one way or another I'll resolve the problem next week.
And I just turned 26- I'm sure by the time I'm 30 I'll be sporting a Touch Pro 4 running Windows Mobile 8.5
Well, the digitizer and tools came much faster than I'd anticipated (I won the auction on eBay on Friday, paid same day, and got it in the mail today, shipped from CA to NY!). So I dove right in. It was a straightforward affair- remove the four torx screws from the back under the cover, remove the speaker, pry open the front from the mainboard, disconnect the keypad circuit board from the mainboard and the digitizer from the keypad board, push out the old digitizer, swap in the new one and hook it all back up.
Not for the faint of heart to be sure, but for someone who likes to tinker it was a lot of fun. Took maybe 15 minutes because prying the case from the mainboard was difficult. More accurately, the top plastic case is extremely thin and fragile- if you do this you'll almost definitely crack it in at least one place. If not, you'll crack it pushing the digitizer out from behind. But I'm not that worried about cosmetics, I got my Vogue second-hand off-contract, refurbished, so it wasn't exactly mint to begin with.
On the plus side, the repair worked like a charm! I tested every touch feature I could think of and as many areas of the screen as I could, it actually seemed to respond better than when I initially got the phone. The odd part is I could still see the air bubble in the old screen, and couldn't flatten it out even by squeezing on both sides of it. I wish I knew how it formed so I could prevent it from happening again, but I'll just have to be careful.
So to anyone considering this project:
If you're worried about damaging the casing and have insurance or a warranty or something like that, take it to the phone company to get it repaired.
For anyone else, the $15 bucks for the screen and three tools is a lot cheaper than buying a new phone. Plus you get the geek cred for repairing your own phone.
Ok, I have done some searching and I am still not sure of the answer to my question.
I have a HERM 100. I broke the screen on accident, but it was having the WSOD problem anyway. I still love the phone and I am trying to fix it.
First question is I have the screen with the P/N HTC60H00037-01M. I have looked several places on ebay, and the only ones I can find selling this exact screen are almost 2 times as expensive. Most if not all the others are saying this screen will work HTC60H00037-00M
Here are the links
The cheaper one with -00M on the end in one of the pictures.
The more expensive one with the EXACT same number as my screen in the pic.
Will the cheaper one work in my phone or is there a real difference between the two screens.
Oh, and does anyone know the best way to get a chip reflowed? I have been watching and reading the WSOD thread, and the only option that seems to fix the problem permanently. I am not able to do this myself I don't think, but if anyone has a surefire way to do this at home I am willing to listen, I just want my favorite phone back.
Chris
5.8LImportEater said:
Ok, I have done some searching and I am still not sure of the answer to my question.
I have a HERM 100. I broke the screen on accident, but it was having the WSOD problem anyway. I still love the phone and I am trying to fix it.
First question is I have the screen with the P/N HTC60H00037-01M. I have looked several places on ebay, and the only ones I can find selling this exact screen are almost 2 times as expensive. Most if not all the others are saying this screen will work HTC60H00037-00M
Here are the links
The cheaper one with -00M on the end in one of the pictures.
The more expensive one with the EXACT same number as my screen in the pic.
Will the cheaper one work in my phone or is there a real difference between the two screens.
Oh, and does anyone know the best way to get a chip reflowed? I have been watching and reading the WSOD thread, and the only option that seems to fix the problem permanently. I am not able to do this myself I don't think, but if anyone has a surefire way to do this at home I am willing to listen, I just want my favorite phone back.
Chris
Click to expand...
Click to collapse
Well at least they are both made by Toppoly and that is the crucial thing because different manufacturers use different digitizer circuits:
http://forum.xda-developers.com/showpost.php?p=3372952&postcount=4
NB - This link is for reference only it was written for another Hermes owner who had bought a Hitachi part.
So I think you should be ok with the cheaper one - but I wouldn't put a 100% guarantee on that. (My understanding is that it should be ok though).
Obviously buy from a company that has put in writing that it works ok - just in case a return is needed.
Regarding reflowing the chip. You can experiment with an oven (though I wouldn't like to guess the temp or length of time) - and remove the plastic layer from the keys side. To be honest though, I'd look for a part on ebay or a device being parted out here - because if you try the oven method, you'll probably need a new part anyway
Mike
Ok, I got the cheaper one, and put the phone together. I am having a small problem. I think it is related to the WSOD issue now. After replacing it I put the phone together and it was working but the screen was very white. There were colors and objects on it but they were very hard to see, you had to look from an angle. After charging it a while and working with it (and thinking I screwed up again) I got the screen to work with some pressure on the right side. I am thinking that is the connection for the screen that you almost bend backwards. I am going to re examine that, and look locally for someone who will reflow my chip. This must be the problem.
At first I was not sure but now I have finally gotten a few minutes of non WSOD use out of it, so indeed the cheaper one WILL work.
Again, thanks mike, you are the man. I am certain I can find a dunked 8525 that will allow me to get my WSOD issue fixed.
-to sum up, the cheaper screen WILL work! good times.
Chris