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Hello,
Up until recently my nice new XDA Exec has been great. However, since yesterday it seems to have grown a mind of it's own which has me worried.
It's fine, and then all of a sudden, it goes very strange. The backlight starts to get really bright, then really dim randomly by itself. Then, applications start going odd. For example, the wisbar skinned startbars background disappears, and bits and peices in applications start to stop showing up. This is then followed by the device forgetting what is trusted and what is not. Trying to launch any program or utility results in a '<x> is untrusted, would you like to run' box coming up, even if it's Word, file manager or the most basic settings panels. Pressing yes allows the application to run, but it's very odd.
The first time this happened, I got a message saying there was insufficient power to support 'SD' (sd card?) even though it was on external power and there was no SD card in the device???
A few minutes after, the device freezes, leaving nothing but a soft reset as an option. After doing so, it all goes back to normal and runs fine. I'm yet to find any cause to this and would appreciate any ideas, it seems quite odd to me. It happens when both on battery and external power, so I can rule that out.
Any ideas? This is a relatively new device, pretty clean ROM with a few applications and the TrueVGA modification - however, it ran fine with all of these for a week or so, so I'm at a loss.
Thanks for your time, I would appreciate any ideas or thoughts
Just do a hard reset, all the problems will probably go away.
The solution is obvious. You need to call someone. But who you gonna call?
GHOSTBUSTERS
GaZ said:
The solution is obvious. You need to call someone. But who you gonna call
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Damn - beat me to it
Hey everyone, I'm not sure whats going on with my HD2. Last night I was transferring my stuff from my fuze to my HD2 with PIMbackup, and it went well but after a little while it started acting a little weird. I transferred about 1200 sms messages, which I'm thinking makes it act a little weird because of the amount but I'm not sure. Then I started getting an error report saying a problem has occured with services.exe, and after that it froze and would not turn off, so I had to take the battery out and put it back in, but then the same problem happened again ten minutes later and I did the same thing again. And just now about 20 mins ago it froze and I did the battery thing again, but when it started back up it was very sluggish and I checked task manager but there were no programs running. I am confused about this because I got this phone yesterday and since then I havent really used it since I havent unlocked it yet, I have at&t, but I did install a program from the marketplace called wallpapers, but I'm not sure if thats the issue
I appreciate any help
did you transfer programs and registry settings? cos tarts not a good idea even between roms on the same phone, let alone across different phones.
no all I did was use the PIM backup and restore utility to transfer over appointments,call logs, contacts,messages,speed dials, and tasks. I dont think it transferred any registry files or anything
anyone know a fix to this? If not, will hard resetting my device do the trick?
Also, if I hard reset the device, will i lose all the stuff the phone came with like the transformers movie and programs, should I also remove the sd card while doing the reset?
any help is appreciated
The transfer of backed up SMS files, on occasion, can have a seriously negative effect on a "new" or different device from which they came and/or originated.
Try downloading an application called, MemMaid, and run the "Advanced Cleaner" which can run quite the detailed scan of all your system files, various cache folders, and much, much more.
Your device is fine, just a little cluttered I'm sure.
Ok, now I'm scared. I dont know wtf is going on, for some reason my phone wont turn on, I did a soft reset and the phone came on and it was sluggish, so I left it alone and it went on standby, then I pushed the lock button and it didnt turn on, the buttons just lit up, nothing else. So I took out the battery and put it back in and loaded it up and it was sluggish again, so I pushed the lock button to put it in standby and pressed the lock button again and the screen didnt turn on, but after a minute or two it turned back on, weird The weird thing is that after the error report for services.exe comes up and then the phone goes back to normal, no sluggishness.
So I just wanna know if I should hard reset it, or return it or what?
Definitely do a hard reset before trying to return it.
Money2g said:
Ok, now I'm scared. I dont know wtf is going on, for some reason my phone wont turn on, I did a soft reset and the phone came on and it was sluggish, so I left it alone and it went on standby, then I pushed the lock button and it didnt turn on, the buttons just lit up, nothing else. So I took out the battery and put it back in and loaded it up and it was sluggish again, so I pushed the lock button to put it in standby and pressed the lock button again and the screen didnt turn on, but after a minute or two it turned back on, weird The weird thing is that after the error report for services.exe comes up and then the phone goes back to normal, no sluggishness.
So I just wanna know if I should hard reset it, or return it or what?
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Try a hard reset and let us know how it goes. Don't worry, I've never actually heard of anyone bricking their device with PIM before
only the buttons lighting up when you press power is well known and called "sleep of death"
theres a thread in normal hd2 section called "hd2 died....or did it?"
have a read of that.
well i did a hard reset and everything went back to normal, it mustve been one of the programs i had installed, which were the bn ereader,marketplace,those games.
Seems like the SMS client likes to barf all over itself when people get a lot of texts going. I had about 2k texts going and my phone acted all kinds of crazy. I deleted most of them and it works fine again.
thats what i was thinking too. So does anyone here know how I can transfer all my text messages without it messing up my phone?
Hi guys, this is my first post here and I hope someone can help me please!!
I got my phone 5 weeks no problem till last night,
basically when I am in screen lock state and then go unlock, I keep getting this anoying WHITE screen which coveres the whole screen and only on the top in narrow blue band it say "wiedges setting" to get out of this, I have to press the return button (on the right ) and it goes away , this happens everytime I go to lock position (after it stays in that position for 5 minutes or more),
Also I noticed even DURING my call after about 5-6 minutes through out the call this white screen appears and it ALWAYS goes away as soon as I press the return button.!!
so please tell me how to get ride of this?
if not, how to reset the phone without losing my apps and data? if I do factory reset is my apps will stay in andriod market, or do they also get deleted?
my phone IS NOT rooted phone.
what can I do, this is really killing me, as its everytimes into my face.
Please help me...
thanks so much
ps. is there any way that I can reset the phone to previously saved version! (3 days ago lets say),?
Sounds to me like an app causing this, as it seems it wants you to alter some settings.
Can you think of any apps you have installed since it started happening? It is usually always the fault of a dodgy app when you have issues.
I am not sure you can restore the phone back 3 days if you havent already done a backup.
Restoring your phone won't necessarily help as you will probably end up re installing the bad app once you are done.
I would try taking off some apps that you installed recently or anything you think might affect the screen.
Good luck and i'm sure someone else will be able to help
Biff.
edit: if it only started last night, is there anything you've installed just before it happened?
Hello, I was using my phone (Setup WatchOn and was playing with it, did not add or remove anything before my problems began) which I was able to use WatchOn without any problems, then after about a hour of not receiving any texts I suddenly received 6 in a row that didn't show up when they were sent. I restarted my phone since that was weird obviously and when it boot back up I can no longer do anything with it. I can turn on the phone (I have already restarted several times, removed the battery and put it back in) but when the phone is on I can't swipe up to unlock the phone. The time is displaying and the battery is changing like the phone is completely normal but I can't get into it anymore. If I hold the power button and spam press the restart button it actually react to it eventually but it takes some time.
If anyone has any idea what's wrong or how to fix it I would appreciate it greatly.
Try using the Samsung Kies restore method.... I have posted a couple of times on multiple threads on how to do this....
bmroczka said:
Hello, I was using my phone (Setup WatchOn and was playing with it, did not add or remove anything before my problems began) which I was able to use WatchOn without any problems, then after about a hour of not receiving any texts I suddenly received 6 in a row that didn't show up when they were sent. I restarted my phone since that was weird obviously and when it boot back up I can no longer do anything with it. I can turn on the phone (I have already restarted several times, removed the battery and put it back in) but when the phone is on I can't swipe up to unlock the phone. The time is displaying and the battery is changing like the phone is completely normal but I can't get into it anymore. If I hold the power button and spam press the restart button it actually react to it eventually but it takes some time.
If anyone has any idea what's wrong or how to fix it I would appreciate it greatly.
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Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
Does anyone have any feedback on this? Thanks!
I have the first problem on my phone.
But I didn't use adobe lightroom
and I've seen many user reported this problem in many different threads. it seen a known issue.
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
I have the second problem; sudden vibrations with no reason, no app pending or anything else; I start to think it is associated with the Smart Alarm being activated (in Advanced settings).....
Anyway, really a bug, in fact the Smart Alarm and Smart Stay are known for having made other problems previously, but seems they didn't correct all the bugs.....
eyeatoma said:
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
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Click to collapse
If there's a dead pixel I would return it.... There has been alot of people talking about freezing and rebooting... I've experienced too.... Most likely a software issue.... When I got the S6 last year my phone would reboot 3-5 times a day until a software update came out.... The continuous vibration I haven't heard anyone talk about... But if your still in you grace period I would get another phone for the pixels alone... Too nice and new to have to deal with that
Galaxy S7 edge
Hey, I have the same phone with the same firmware. I experienced the freezing right after I opened the camera from the lock-screen, it lasted for a few minutes and then went away. I'm waiting till Sunday to get the OTA and if I don't, I'm just going to update using Odin, considering how the firmware for the SM-G935FD and SM-G935F is the same.
Sounds good, thanks for the advice guys... I went to Samsung, and they said they would replace the phone for the dead pixel... Will take a week to arrive, but I'm just glad it's getting replaced...
I would return it immediately while it is within your return period.
eyeatoma said:
Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
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None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
Double post
hagba said:
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
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Thanks Yerevan... I wanted to wait to see if I'd get an OTA update... Do you have the changelog for this firmware? What are the updates/improvements. THanks!
i mostly had camera freezes from lock screen and random reboots.... hopefully a software update will fix it