I purchased the Turbo 2 a month ago and until about 2 weeks in I had no issues with the device. Out of, seemingly nowhere, the screen would go completely "static-y" until I got an SMS via Textra. I thought this would be because of a recent software update, but to my surprise, checking for another update (a fix), was a dead end.
Two days ago, I got rid of Textra in favor for another SMS app, and the issue occurred once more, this time after I had gotten a series of long Skype messages. A quick Google search told me that it may be an issue with the digitizer, but I do not think this is the case as it happened as a result of possible high use of the CPU (it's best NOT to quote me on this, hardware is not my strong point!). Any help would be greatly appreciated as I do not want to purchase a new phone.
Android 7.1.1, XT1585
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I got a replacement device with stock rom recently and it suddenly started to experience stutters, lags and freezes frequently. For example, I'd be typing on the keyboard and suddenly everything stops responding. It happens in Chrome, randomly whenever I'm using the keyboard, and basically throughout the rom.
One solution is for me to wait 2 minutes and it might suddenly start responding. But the only sure solution that always works is for me to lock and unlock the device a few times (using the power button) and everything goes back to normal for two minutes until it lags and freezes again.
Thoughts anyone?
I had all the same previous apps on my previous Nexus 4 and had no problems....
RMA karma.......
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These are tough to troubleshoot, but to narrow it down to hardware vs. software, I'd do a Factory Reset, and test, before signing into your Google Account and d/l'ing all your apps. If it works fine for a time/day, THEN sign in and only add a few apps (set Market auto update/restore off for the time being). Naturally do the apps your require daily first, and check stability for some time before adding back your 'fluff' apps. Often a poor app can be the culprit.
This happened to my nexus 7. I had it for about a month and i noiced that it started lagging really bad. Watching a video was just horrible and the responsiveness of it was bad. I just thought that it was a app or the custom rom i was running. I factory restored it and locked the bootloader and it still lagged. I just RMA'd it and i got a new one that was much better.
wideasleep1 said:
These are tough to troubleshoot, but to narrow it down to hardware vs. software, I'd do a Factory Reset, and test, before signing into your Google Account and d/l'ing all your apps. If it works fine for a time/day, THEN sign in and only add a few apps (set Market auto update/restore off for the time being). Naturally do the apps your require daily first, and check stability for some time before adding back your 'fluff' apps. Often a poor app can be the culprit.
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Actually the keyboard is screwed up too. In gesture typing it randomly draws lower on the keyboard than I'm actually drawing. I'm guessing that it is a hardware or touchscreen sensor problem. I did an RMA and Fido Asurion promised to have a replacement to me by July 3rd. The only problem is that they only seem to send out refurbished phones for RMA's.
montrealguy said:
Actually the keyboard is screwed up too. In gesture typing it randomly draws lower on the keyboard than I'm actually drawing. I'm guessing that it is a hardware or touchscreen sensor problem. I did an RMA and Fido Asurion promised to have a replacement to me by July 3rd. The only problem is that they only seem to send out refurbished phones for RMA's.
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Yeah..if it's acting up after a Factory Reset, then no amount of fiddling will solve it. Sorry man!
Hey guys,
today i received my new Nexus 7 (2013). I unpacked it, connected with my account and had fun with the new Display. After that i updates my 15 preinstalled google apps, played a littel bit with google maps / gmail / clash of clasn, and after that i upgraded to 4.4.2. After rebooting, i started the game again and suddenly my display didn't response anymore. The power button is working, and by holding down the power button i can restart the device, without any changes. And few minutes ago, i wiped the partitions (with the recovery mode), but still the touchscreen is unsresponsible.
Does anyone has the same problem? I read about multitouch problems, but has someone informations about this bug?
What would you do? (should i send it back to amazon)
thanks a lot in advance!
Don't mess with it, just get a replacement while you still can
Sent from my One using Tapatalk
Thanks for your reply and your opinion.
But, there are good and usable nexus 7 (2013) tablets out there and should i try another nexus 7 (2013)?
Yup.mine is going to repairs also,12 days old,had 2-3x ts totall problem and now ts is not working for 2 days
Since its still new, return it for another one. Mine never have any problem with 4.4.2. I got mine in December.
Nam Huy Linux Blog namhuy.net
Firstly, hopefully I receive a fix because this is annoying.
My issue is my edge plus reboots whenever I use Google Chrome its constant no change, if I open the app my phone reboots point blank. Also, at the same time this started my microphone died for no reason. I haven't done anything crazy software wise that I haven't had previously installed from week 1 of having this phone. There has not been any drops or any physical factors that could of triggered this. I have tried all the possible standard fixes cache,wipe, full wipe. My last try is unroot and go stock which means I can't use the phone so that try is pointless for me(928T unlocked for AT&T) no root = no unlock = expensive paperweight.
My phone is the T (tmobie variant) I rooted and unlocked it after buying it practically brand new second hand. This has ran with no issues for about 5 months until a few few days ago. Both of these issues occurred almost simultaneously but I can't see how they can be connected.
Venting .... Every android (Samsung) I have owned I have had to do surgery on. Note 2, Note 3, Note 4 all required new USB charging port replacement after a yr. Now this Edge Plus has issues and the build quality is nice but not inspiring for the novice phone surgeon I think I am. I hate to say it but if I can't find a fix I will have no choice but to convert to Apple.
I enrolled to beta programa like 3 weeks ago and everything was just fine, but yesterday after some apps updated the phone started freezing a lot, all the apps started crashing especially WhatsApp and Instagram, when I unlock the phone it takes like 5 seconds, also a lot of times when I go to the home screen after writing something, the keyboard stays on screen and it doesnt hides, I dont know what is happening, if someone could help me I would thank it a lot.
Juandos23 said:
I enrolled to beta programa like 3 weeks ago and everything was just fine, but yesterday after some apps updated the phone started freezing a lot, all the apps started crashing especially WhatsApp and Instagram, when I unlock the phone it takes like 5 seconds, also a lot of times when I go to the home screen after writing something, the keyboard stays on screen and it doesnt hides, I dont know what is happening, if someone could help me I would thank it a lot.
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Don't mean to scare you, but that is exactly what was happening to me right before going into an unrecoverable bootloop. Nothing I tried revived the device, although there have been some that have been able to. I ended up RMA'ing my device as nothing I did brought it back to life. You might be in a different situation but just giving you a heads up.
*Bump*
Stock 7.1.1 and rooted here. I've been on the official 7.1.1 release for our 6P's since early December, and for the past week or so, I've been experiencing freezing as well. I'd be in the middle of typing in Hangouts, streaming music in the car via bluetooth and Spotify, or just waking the phone up from sleep. For the past few days, I've been getting 3-4 freezes per day.
On rare occasions, I've left the phone alone to settle, and it returns to normal, but more times than not, a hard reset is the only 'fix'; until the next freeze.
I reluctantly wiped the phone, unrooted, flashed stock 7.1.1 and re-rooted all via NRT last night. The phone froze again this morning coming off the charger...
Granted, it decided to restore 528mb's worth of WhatsApp history as soon as I unplugged it (why it didn't restore on charger overnight is beyond me though). Will update if it freezes again.
The phone runs butter smooth with zero issues other than these freezing occurrences though. MO, the 6P is the best all-rounded phone currently available, even if it's a year old already.
Appreciate any help or suggestions!!
That's odd try ex kernel and over clock or try HEBF manager on play store
Quick update. Couldn't bear the multiple freezes per day, so I called Google to ask for help. Apparently I've done everything I can on my end (including a factory reset and updating to the latest firmware), so they sent out a replacement 6P to me free of charge. They'll also be covering the courier/shipping costs for my old 6P too. Fantastic customer service. Kudos to them!! I called them Tuesday morning (20th Dec) Australian time, and received my replacement 6P Friday afternoon (23rd Dec). Very quick indeed
Half a day after setting up my replacement 6P, including updating to 7.1.1, I started getting the same symptoms as my old 6P. Freezing, unresponsiveness, etc. Persisted for another day and had enough. I've since done a full wipe and downgraded back to the final 6.0.1 release, and it's been stable as a rock for 3 days now. No freezes, lagginess, nothing.
So I deduce it might actually be a software issue with 7.1.1, and not a hardware problem. It appears a growing number of Pixel and Pixel XL users are also experiencing random freezes on their new phones running 7.1.1 too...
Looks like I'll stick with 6.0.1 until Google makes a formal announcement and something is done about 7.1.1. I've missed Xposed and GravityBox too, so 6.0.1 is all good. Most importantly, it's stable
Had you ever tried booting into safe mode to see if maybe an app was causing the issue? Maybe a compatibility issue between an installed app(s) and 7.1.1
redduc900 said:
Had you ever tried booting into safe mode to see if maybe an app was causing the issue? Maybe a compatibility issue between an installed app(s) and 7.1.1
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Thanks for the pro tip. I did consider doing that with the replacement 6P, but the only apps that I had installed were the stock Google ones that came with 7.1.1, WhatsApp, Facebook, Twitter, Instagram and SwiftKey. I just assumed if such popular apps were the cause, a lot more people would have pinpointed them as the problem?
I did however read a few users claiming SwiftKey to be the culprit prior to RMA'ing my old device, but even after uninstalling that from my old phone, I was still getting the freezing issues.
I have an Australian bought Pixel 4, build: QQ1B.200205.002, Security patch level 5 Feb 2020, stock factory firmware, not rooted. Bought it on the first week of release, so had it for a while now.
Since about a week ago my phone stopped responding to the "ok-google" hotword in sleep and locked modes. Restarting the phone temporarily fixes it, but it stops again after a while. Especially if I don’t use the phone for an hour or so.
It used to work quite reliably before. Voice match is enabled, also retrained the voice model but that didn’t help. Haven’t installed any new apps recently, nor recall changing any settings. I only have a handful of very popular 3rd party apps like Waze, Tunein, Skype, Outlook, Viber, Whatsapp a couple of banking apps etc., but no games or optimiser apps of any sort.
Any ideas?
Thanks.
I had similar issue. I had to disable battery optimisation for the Google app. Seems to have cure it
Thanks for the reply, I tried changing battery optimizer settings for Google app, failing that I even did a factory reset. Still nothing. Looks like I’m not alone with this particular problem: https://support.google.com/pixelphone/thread/27204195?hl=en
Check your case, small cutouts affected my microphones on my Galaxy Note8 two years ago.
Received the march update, but the problem still exists.
vonDubenshire said:
Check your case, small cutouts affected my microphones on my Galaxy Note8 two years ago.
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Pretty sure the case has nothing to do with it, because it used to work fine with the same case till a month ago, it works for a while soon after the phone is restarted, and there are many others experiencing the same problem as noted in the above google community thread.