Chrome causes reboots constantly, Microphone died also WTF - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Firstly, hopefully I receive a fix because this is annoying.
My issue is my edge plus reboots whenever I use Google Chrome its constant no change, if I open the app my phone reboots point blank. Also, at the same time this started my microphone died for no reason. I haven't done anything crazy software wise that I haven't had previously installed from week 1 of having this phone. There has not been any drops or any physical factors that could of triggered this. I have tried all the possible standard fixes cache,wipe, full wipe. My last try is unroot and go stock which means I can't use the phone so that try is pointless for me(928T unlocked for AT&T) no root = no unlock = expensive paperweight.
My phone is the T (tmobie variant) I rooted and unlocked it after buying it practically brand new second hand. This has ran with no issues for about 5 months until a few few days ago. Both of these issues occurred almost simultaneously but I can't see how they can be connected.
Venting .... Every android (Samsung) I have owned I have had to do surgery on. Note 2, Note 3, Note 4 all required new USB charging port replacement after a yr. Now this Edge Plus has issues and the build quality is nice but not inspiring for the novice phone surgeon I think I am. I hate to say it but if I can't find a fix I will have no choice but to convert to Apple.

Related

Horrible Stutters and Freezes on New Replacement Device

I got a replacement device with stock rom recently and it suddenly started to experience stutters, lags and freezes frequently. For example, I'd be typing on the keyboard and suddenly everything stops responding. It happens in Chrome, randomly whenever I'm using the keyboard, and basically throughout the rom.
One solution is for me to wait 2 minutes and it might suddenly start responding. But the only sure solution that always works is for me to lock and unlock the device a few times (using the power button) and everything goes back to normal for two minutes until it lags and freezes again.
Thoughts anyone?
I had all the same previous apps on my previous Nexus 4 and had no problems....
RMA karma.......
........
These are tough to troubleshoot, but to narrow it down to hardware vs. software, I'd do a Factory Reset, and test, before signing into your Google Account and d/l'ing all your apps. If it works fine for a time/day, THEN sign in and only add a few apps (set Market auto update/restore off for the time being). Naturally do the apps your require daily first, and check stability for some time before adding back your 'fluff' apps. Often a poor app can be the culprit.
This happened to my nexus 7. I had it for about a month and i noiced that it started lagging really bad. Watching a video was just horrible and the responsiveness of it was bad. I just thought that it was a app or the custom rom i was running. I factory restored it and locked the bootloader and it still lagged. I just RMA'd it and i got a new one that was much better.
wideasleep1 said:
These are tough to troubleshoot, but to narrow it down to hardware vs. software, I'd do a Factory Reset, and test, before signing into your Google Account and d/l'ing all your apps. If it works fine for a time/day, THEN sign in and only add a few apps (set Market auto update/restore off for the time being). Naturally do the apps your require daily first, and check stability for some time before adding back your 'fluff' apps. Often a poor app can be the culprit.
Click to expand...
Click to collapse
Actually the keyboard is screwed up too. In gesture typing it randomly draws lower on the keyboard than I'm actually drawing. I'm guessing that it is a hardware or touchscreen sensor problem. I did an RMA and Fido Asurion promised to have a replacement to me by July 3rd. The only problem is that they only seem to send out refurbished phones for RMA's.
montrealguy said:
Actually the keyboard is screwed up too. In gesture typing it randomly draws lower on the keyboard than I'm actually drawing. I'm guessing that it is a hardware or touchscreen sensor problem. I did an RMA and Fido Asurion promised to have a replacement to me by July 3rd. The only problem is that they only seem to send out refurbished phones for RMA's.
Click to expand...
Click to collapse
Yeah..if it's acting up after a Factory Reset, then no amount of fiddling will solve it. Sorry man!

super lagging

Greetings friends
I m finding a way to overcome the problem that I m facing with my note 3.
The note 3 is now already 10+ months old.
Since February, the note 3 have started to lag abit. But now it's even worse.
WhatsApp had to be opened in order for the message to load. And even typing on website have become laggy.
Connecting to wifi so slower
I have reset my phone 3 times. And I don't think I want to do it again. Cause my message are all gone and some data is loss.
Is there any other suggested way?
Thank you.

SM-N900W8 & CM11 M12 bugs and issues :(

I have a Canadian Note 3 (SM-N900W8), it's KNOX 0x0 rooted and I have CM11 M12 installed. I have been using only the M builds since I got this phone, I didn't even set up Touchwiz when I got it, I rooted and installed Cyanogenmod out of the box.
Now, with the new CM12 builds coming out, what happened to CM11, are they going to fix the remaining issues? Or did they just bail on legacy KitKat users because I'm having TONS of problems and I don't want lollipop, it runs like absolute crap for the nightlies right now and CM11 M12 isn't much better. Bluetooth takes a couple of attempts to connect, when it does my phone runs super slow to the point it force restarts. For instance, if I'm driving around, listening to music on the car stereo, pull over some where, find a new album on Google Music, start playing that, it's all good, do this a few times, every time I use my phone it gets slower and slower until it force restarts and then bluetooth has trouble connecting again. I've tried this on a few other vehicles of different brands and aftermarket stereos and it's the same result.
Audio is all funky when bluetooth is on too, it sounds like robots for the system sounds and if bluetooth drops while it's connected the music starts playing from the phone and sounds all roboty. I always do clean flashes too and the latest Paranoid Android GAPPS every time I reflash, the ROM is fine out of the box, works flawless for the first few days but after awhile, it becomes so bad I have to backup, wipe, reflash, and start over for another few weeks.
Another issue is somewhere between M8 and M12 one of the builds corrupted my SD card, I tossed in a second new card, it was corrupted again, FutureShop won't give me another one and said my phone is breaking them so I'm SD-less right now.
There are also quite a few apps that force close, but always at random, it's never when doing the same thing over and over, for instance, I can be scrolling through G+ and it tells me settings has stopped working, wasn't even using settings, didn't even have it open, haven't clicked it since booting my phone, just randomly stops working for no reason, this also happens all the time with the Camera, it says it just stops working when I haven't even used it and then if I try to use it, it says the camera is disconnected and won't work until I reboot.
I turn my phone off every night while it's charging and turn it back on every morning so every morning it gets a fresh restart, and I have to restart my phone probably 5ish times a day, if I'm using bluetooth more then normal then there's quite a few more unintentional reboots in there as well.
The last issue, which is a known issue is NFC not working, is there a fix for this yet? I kinda miss this feature and with how flawed CM11 is getting I don't know where to turn since they always seemed to be the most stable out of everything I've tried.
Any before anyone says Temasek's CM builds, I tried it, the final for CM11, it was worse then M12, it's exactly the same as M12, but every issue happens more frequently. Also, the pull down menu (when pulling down from the top right to show toggles), the bottoms of the last row was cut off so it didn't look very appealing either, it also used WAY more battery life, I usually get a full day out of one charge, so around 18 to 20ish hours on one charge, with temaseks cm11 I had to charge my phone half way through the day, sometimes my phone would just die on me without me knowing, the battery usage was always Android System.
A new problem that just happened lastnight was Google Keyboard was deleted and only the voice search would work, but "voice search can't be reached" so I couldn't search for another keyboard app from the playstore. I also used the stock GAPPS so AOSP keyboard is replaced with Google Keyboard, I had to reflash again this morning because I couldn't figure out the keyboard thing, there wasn't even a keyboard under languages in settings so I had no options to pick which keyboard to use. When I reflashes this morning I used the Modular GAPPS to it keeps the AOSP Keyboard just in case this happens again but I'm getting really tired of only having a reliable phone for a few weeks.
So, are there any fixes for these issues?
Bluetooth taking multiple attempts to connect
Bluetooth forcing random reboots
Bluetooth making audio from device all funky and sounds like a robot
Corrupting SD cards
Random system apps stopping without me even using or opening them
Google Keyboard vanishing
Are there any stable ROMs I could try for the HLTE? Maybe one that has working NFC? I'm almost thinking of going back to stock *throws up in mouth* but I don't know what else to do with how many bugs there are and Lollipop is only getting worse with the issues.
I'm also trying to avoid Lollipop because everything is white, Note 3 is an AMOLED display, each pixel illuminates on it's own so white screens use WAY more battery life then black ones which was a feature of Temasek's CM11 that I liked, had the option in settings to make everything black like the good old days.
So guys? Really out on my luck here, not sure what the next step is, any fixes for these problems? Any other ROM's I could try? Would flashing a new recovery and reflashing CM11 M12 fix some of these issues? I'm using Xiaoli CWM v6.0.4.7(20140125). Would the fact that KNOX isn't tripped have something to do with this? I really don't understand why there aren't more posts for these issues which leads me to believe I'm one of the only ones experiencing them.
Any help or suggestions would be greatly appreciated
EDIT:
I forgot to mention that when recording audio or video, it's as if the mic gain is set on full so even the slightest sound is pure distortion, normal talking volume and it clips, I found an app that lets me choose between the mics and when I pic the external mic, it's all muffles as if something is covering it but my phone wasn't in a case while I was testing so I'm not sure what the deal is there but I can't record any decent audio with this and when I record in 4K using Cinema FV-5, all the videos turn out looking like Anaglyph 3D but all pink and green, it's really weird and I don't understand why, but 1080p at 60fps works fine.
I am on CM12 and luckily have had no issues at all. I came from KK 4.4.4 and still have the NB7 BL and modem. I tried one of the guys slim ROMs alpha builds but had issues (probably operator error) but I've tried Bluetooth, GPS, WiFi , LTE etc and everything is good. Not sure what to tell you. I do however always wipe internally and d/l all my apps again through WiFi. A bit cumbersome I know but it won't give me any residual data.
Sent from my SM-N900W8 using XDA Free mobile app

Nexus 6p freezing a lot

I enrolled to beta programa like 3 weeks ago and everything was just fine, but yesterday after some apps updated the phone started freezing a lot, all the apps started crashing especially WhatsApp and Instagram, when I unlock the phone it takes like 5 seconds, also a lot of times when I go to the home screen after writing something, the keyboard stays on screen and it doesnt hides, I dont know what is happening, if someone could help me I would thank it a lot.
Juandos23 said:
I enrolled to beta programa like 3 weeks ago and everything was just fine, but yesterday after some apps updated the phone started freezing a lot, all the apps started crashing especially WhatsApp and Instagram, when I unlock the phone it takes like 5 seconds, also a lot of times when I go to the home screen after writing something, the keyboard stays on screen and it doesnt hides, I dont know what is happening, if someone could help me I would thank it a lot.
Click to expand...
Click to collapse
Don't mean to scare you, but that is exactly what was happening to me right before going into an unrecoverable bootloop. Nothing I tried revived the device, although there have been some that have been able to. I ended up RMA'ing my device as nothing I did brought it back to life. You might be in a different situation but just giving you a heads up.
*Bump*
Stock 7.1.1 and rooted here. I've been on the official 7.1.1 release for our 6P's since early December, and for the past week or so, I've been experiencing freezing as well. I'd be in the middle of typing in Hangouts, streaming music in the car via bluetooth and Spotify, or just waking the phone up from sleep. For the past few days, I've been getting 3-4 freezes per day.
On rare occasions, I've left the phone alone to settle, and it returns to normal, but more times than not, a hard reset is the only 'fix'; until the next freeze.
I reluctantly wiped the phone, unrooted, flashed stock 7.1.1 and re-rooted all via NRT last night. The phone froze again this morning coming off the charger...
Granted, it decided to restore 528mb's worth of WhatsApp history as soon as I unplugged it (why it didn't restore on charger overnight is beyond me though). Will update if it freezes again.
The phone runs butter smooth with zero issues other than these freezing occurrences though. MO, the 6P is the best all-rounded phone currently available, even if it's a year old already.
Appreciate any help or suggestions!!
That's odd try ex kernel and over clock or try HEBF manager on play store
Quick update. Couldn't bear the multiple freezes per day, so I called Google to ask for help. Apparently I've done everything I can on my end (including a factory reset and updating to the latest firmware), so they sent out a replacement 6P to me free of charge. They'll also be covering the courier/shipping costs for my old 6P too. Fantastic customer service. Kudos to them!! I called them Tuesday morning (20th Dec) Australian time, and received my replacement 6P Friday afternoon (23rd Dec). Very quick indeed
Half a day after setting up my replacement 6P, including updating to 7.1.1, I started getting the same symptoms as my old 6P. Freezing, unresponsiveness, etc. Persisted for another day and had enough. I've since done a full wipe and downgraded back to the final 6.0.1 release, and it's been stable as a rock for 3 days now. No freezes, lagginess, nothing.
So I deduce it might actually be a software issue with 7.1.1, and not a hardware problem. It appears a growing number of Pixel and Pixel XL users are also experiencing random freezes on their new phones running 7.1.1 too...
Looks like I'll stick with 6.0.1 until Google makes a formal announcement and something is done about 7.1.1. I've missed Xposed and GravityBox too, so 6.0.1 is all good. Most importantly, it's stable
Had you ever tried booting into safe mode to see if maybe an app was causing the issue? Maybe a compatibility issue between an installed app(s) and 7.1.1
redduc900 said:
Had you ever tried booting into safe mode to see if maybe an app was causing the issue? Maybe a compatibility issue between an installed app(s) and 7.1.1
Click to expand...
Click to collapse
Thanks for the pro tip. I did consider doing that with the replacement 6P, but the only apps that I had installed were the stock Google ones that came with 7.1.1, WhatsApp, Facebook, Twitter, Instagram and SwiftKey. I just assumed if such popular apps were the cause, a lot more people would have pinpointed them as the problem?
I did however read a few users claiming SwiftKey to be the culprit prior to RMA'ing my old device, but even after uninstalling that from my old phone, I was still getting the freezing issues.

[ISSUE] Possible Digitizer Malfunction?

I purchased the Turbo 2 a month ago and until about 2 weeks in I had no issues with the device. Out of, seemingly nowhere, the screen would go completely "static-y" until I got an SMS via Textra. I thought this would be because of a recent software update, but to my surprise, checking for another update (a fix), was a dead end.
Two days ago, I got rid of Textra in favor for another SMS app, and the issue occurred once more, this time after I had gotten a series of long Skype messages. A quick Google search told me that it may be an issue with the digitizer, but I do not think this is the case as it happened as a result of possible high use of the CPU (it's best NOT to quote me on this, hardware is not my strong point!). Any help would be greatly appreciated as I do not want to purchase a new phone.
Android 7.1.1, ‎XT1585

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