Ok The MZF is not mine but my dad's I've got a normal Z from the EU, he got his direct from Moto USA ... Any ways this is the third time his MZF has gone bad the screen goes all white static like back in the day... The first two Moto fixed but now they say the Garantie is up from when he first baught the MZF... Dad don't mess with root or anything so full stock and he takes good care of it . Anybody else have or seen this issue ? I've had no probs with my eu version Moto z ...
Thanks 4 any info...
This happened to me, same thing as your pops? https://forum.xda-developers.com/z-force/help/screen-seizure-t3658628
Luckily I was still within warranty and Moto sent me a new one. I know that doesn't help you much, sorry.
blynkofaneye said:
This happened to me, same thing as your pops? https://forum.xda-developers.com/z-force/help/screen-seizure-t3658628
Luckily I was still within warranty and Moto sent me a new one. I know that doesn't help you much, sorry.
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Click to collapse
Thanks for your info atleast I know it's a Moto fault kinda weird happened 3 times and each time a new cell ... Must be a MZF thing ... ??
Related
Hello.
yesterday I had a great dislike ...
My Mega crashed the front speaker only works with headset or hands free.
I have no idea what will be.
this is what I have done and nothing helped.
1 - softreset
2 - hardreset
3 - reinstall the factory ROM
4 - softreset with the factory rom
I also reinstalled the original SPL and nothing, front speaker this completely silent ...
the phone has not even one month, and I have to send to the warranty?? please, do I really have bad luck with the HTCs?
it's already the 3 different model of HTC gets me with these weird problems ...
Someone can give me a hand?
Since I am Portuguese, excuse my English ...
Sounds to me like a hardware failure mate. get it replaced/fixed under warranty.
Uppy said:
Sounds to me like a hardware failure mate. get it replaced/fixed under warranty.
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Click to collapse
thanks for the support.
I think so.
I'll leave you today for the warranty.
One question, since it has not got one month of use, I'll see if it's to exchange, I was thinking to change the tattoo, it will be better?
The touch is more beautiful, but I have this to give problems ...
I've never used the tattoo, so I wouldnt know. sorry
have you tried taking out the battery for a while, then do the reset etc...? maybe, just maybe, the static electric? I dropped twice my touch2 and it fall apart big time, but, put them back and it still works, maybe I was lucky?
EnglishSoccer said:
have you tried taking out the battery for a while, then do the reset etc...? maybe, just maybe, the static electric? I dropped twice my touch2 and it fall apart big time, but, put them back and it still works, maybe I was lucky?
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Click to collapse
Hi,
Yes, i do that.
I already take to warranty.
now I have to Waite for at least 30 days...
the assistance of htc in Portugal sucks. (sorry) but is true.
May previous experience says that.
Never but never come back fixed, they always do some chea* and never work.
Trying to find out if my cases are just really bad luck or are there really issues with the touch screen on the HERO!
Bought my phone in October 2009 and now have the bring in the phone for the 5th time to HTC. My son has also an Hero and he faces the same problems.
Symptoms:
- lower region no or very bad response, almost unable to use the backspace in sms
- about 9 mm from the bottom the whole screen no response
- screen starts flipping/switching between the different menu screens
For my phone the lcd already 3 times replaced and for my son once.
When I brought in my phone last time I asked them if there where people like me who have the same problems with the touch screen and they assured me there where no screen problems!!!
I really getting tired of going to HTC service centre and have to wait one week before my phone comes back, last time even almost 2 weeks.
I do like the phone but with these kind of problems I wonder just bad luck or is there something wrong with the design?
Didn't drop the phone once, would say I am a heavy user including mobile network sharing function.
Use stock rom and have installed facebook and yahoo. Don't even dear to put the phone in my pocket because I am afraid that would cause the problems.
Who has similar experience and is willing to share. Would like to find out more before I send a big complain letter to HTC?
5-May Update:
Today received a brand new Hero from HTC. All new except the back cover
hope this one last a bit longer
Thanks
Theo, Singapore
Many people have had this problem. Mine was sent to HTC, 3 months ago or so. Haven't had the problem since.
Maybe your repair-center uses the wrong (old) acreens.
Mine was sent to HTC Belgium. I live in the Netherlands.
same here...got my phone about 3 month ago...I had loaded alot apps when I first got the phone. and the lower part of screen was DEAD at one point. Hard reset that's all I did and works fine for the last few months
tkrewinkel, mach2005, have you flashed a custom ROM or smth? (threkwinkel i know you mention that u've used a stock rom.. but your not clear if you've used a custom ROM and revert back to the stock one .. )
The problem does not apear when the screen is cold. After a while when the screen is at full brightness it gets warmer and the problem gets worse. HTC told me that they had to repair a lot of devices and it is a common hardware-problem. This has absolutely NOTHING to do with the ROM-version you are on!
same for me here, sending the phone right now to htc
DSF said:
tkrewinkel, mach2005, have you flashed a custom ROM or smth? (threkwinkel i know you mention that u've used a stock rom.. but your not clear if you've used a custom ROM and revert back to the stock one .. )
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Click to collapse
Why did you ask that question ? Do you think that custom ROM may cause that problem with our hero screen ?
I had the same issue and posted earlier in the forum..i never installed custom rom but for some reason the screen wasnt responsive enough and had a tough time sending mails n msgs..returned it to htc and got it repaired.
my hero is working perfectly and looking fwd to the 2.1 update
sebxd said:
Why did you ask that question ? Do you think that custom ROM may cause that problem with our hero screen ?
Click to expand...
Click to collapse
I wanted to know if this is related somehow to unofficial ROMS.. but it seems it's not.. thanks serenity373!
Why did you ask that question ? Do you think that custom ROM may cause that problem with our hero screen ?
Click to expand...
Click to collapse
I wanted to know if this is related somehow to unofficial ROMS.. but it seems it's not.. thanks serenity373!
Click to expand...
Click to collapse
Yeah i know...in my case it appeared just after changing my rom...i had an overclocked kernel...
I think i'm gonna use my warranty..
:sad:
I had exactly the same issue in the region of the screen you stated (bottom right). It has been repaired once so far. I hope it doesn't happen every few months!
Can we have on general thread for these touch screen problems.
It is a common issue i believe. I want to know if the htc phones that were send for repairs came across the same problem again?
Phone would not vibrate at all. Confirmed this was a hardware not software issue.
Called HTC, got them to send me a shipping label to have it serviced, I'm happy.
Warranty expires next week. This is one of the first N1s ever made.
Anyway ..... today I accidentally drop it down my carpeted basement stairs and now the vibrate works. I should be happy but I'm not because now they won't fix it and this is bound to happen again and when it does I won't be under warranty any longer .......
aaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhh
tr2ride said:
Phone would not vibrate at all. Confirmed this was a hardware not software issue.
Called HTC, got them to send me a shipping label to have it serviced, I'm happy.
Warranty expires next week. This is one of the first N1s ever made.
Anyway ..... today I accidentally drop it down my carpeted basement stairs and now the vibrate works. I should be happy but I'm not because now they won't fix it and this is bound to happen again and when it does I won't be under warranty any longer .......
aaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhh
Click to expand...
Click to collapse
Before calling htc, did you do the nandroid back up?
Just wondering: Why would your warranty expire in 1 week?
Nexus One hasn't been out a year yet and they come from HTC with a 12 month warranty right?
Only reason I could think of is other countries get screwed on warranty lengths?
this is one of the first nexus one's ever - even before the google employees got them -
I got it from a google exec
tr2ride said:
Phone would not vibrate at all. Confirmed this was a hardware not software issue.
Called HTC, got them to send me a shipping label to have it serviced, I'm happy.
Warranty expires next week. This is one of the first N1s ever made.
Anyway ..... today I accidentally drop it down my carpeted basement stairs and now the vibrate works. I should be happy but I'm not because now they won't fix it and this is bound to happen again and when it does I won't be under warranty any longer .......
aaaaaaaaaaaaaaaaaaaahhhhhhhhhhhhhhhhhhhh
Click to expand...
Click to collapse
i'm having the same issue...i was wondering if you could tell me if you rooted your n1 and if htc is being cool about it or not.
it is happening to me too. I've having problems with vibration/haptic feedback for some time now. At first I though it was a software issue and switched from rom to rom but it keep happening even with stock rom. I called HTC and requested a swap because of dust under the screen . I knew that dust was my second warranty after I rooted and left it there until I really needed it gone . New phone should arrive in two days.
sstang2006 said:
it is happening to me too. I've having problems with vibration/haptic feedback for some time now. At first I though it was a software issue and switched from rom to rom but it keep happening even with stock rom. I called HTC and requested a swap because of dust under the screen . I knew that dust was my second warranty after I rooted and left it there until I really needed it gone . New phone should arrive in two days.
Click to expand...
Click to collapse
Sweet...so even with the bootloader unlocked...they sent you a new one?
My haptic is messed up too, I'm really hoping HTC will fix it.
sstang2006 said:
it is happening to me too. I've having problems with vibration/haptic feedback for some time now. At first I though it was a software issue and switched from rom to rom but it keep happening even with stock rom. I called HTC and requested a swap because of dust under the screen . I knew that dust was my second warranty after I rooted and left it there until I really needed it gone . New phone should arrive in two days.
Click to expand...
Click to collapse
Sent from my Nexus One using XDA App
I was also having that problem. CM6 has an option to manually set values for haptic feedback. That kind of made the trick, but I have the feeling vibration keeps going softer and softer every time...
My haptic feedback stopped ONE time for just a couple minutes.. it started working again and hasn't happened since. Hope thats the end of it
chuchutta said:
Sweet...so even with the bootloader unlocked...they sent you a new one?
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Click to collapse
I'm not replacing it because of haptic feedback problem, I'm replacing it because it has dust under the screen and dust under the scrren does not have to do with software issue
I received a outplacement phone and already sent the old one back. HTC repair status says: "We are currently testing your phone."
I'll update you guys when they close the ticket.
On other tough, I really don't like that Haptic Feedback Tweaks on CM at all. I find no use to it, and I believe that it was the cause of vibration ending up dead. I which that there will be an option to leave it stock. Just my opinion
Update: Looks like they closed the ticket:
Service is complete. Please visit HTC Customer Survey if you would like to take a quick survey regarding your experience contacting HTC.
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Nice
Hi guys, Some time ago (about 1 month), I realized that sometimes my device simply stops vibrating. After some research, I have seen that the vibration engine of the G4 / G4 plus has been presenting problems, including finding several videos on YouTube talking about it and teaching to change the engine. Has anyone had or is experiencing this problem? The only solution would be to change the engine? I bought it 5 months ago.
biazoto said:
Hi guys, Some time ago (about 1 month), I realized that sometimes my device simply stops vibrating. After some research, I have seen that the vibration engine of the G4 / G4 plus has been presenting problems, including finding several videos on YouTube talking about it and teaching to change the engine. Has anyone had or is experiencing this problem? The only solution would be to change the engine? I bought it 5 months ago.
Click to expand...
Click to collapse
I Know a Lot of People Having this Vibrator Motor Issue Personally I have a XT1643 and I never had Any Such Issues Maybe Model Specific But as you Stated Its 5 Months Old you Should Get It Replaced from SC ASAP
electronode said:
I Know a Lot of People Having this Vibrator Motor Issue Personally I have a XT1643 and I never had Any Such Issues Maybe Model Specific But as you Stated Its 5 Months Old you Should Get It Replaced from SC ASAP
Click to expand...
Click to collapse
My guarantee was voided 4 months ago ?
But replace it, is not de problem.. the motor is very cheap (~ US$ 7,00 in direct conversion from my country currency) and the swap process is simple. I would just like a second opinion or know if there would be another way. The great "problem" is precisely the laziness to make the exchange ???
Sent from my Moto G (4) using XDA Labs
biazoto said:
My guarantee was voided 4 months ago
But replace it, is not de problem.. the motor is very cheap (~ US$ 7,00 in direct conversion from my country currency) and the swap process is simple. I would just like a second opinion or know if there would be another way. The great "problem" is precisely the laziness to make the exchange
Sent from my Moto G (4) using XDA Labs
Click to expand...
Click to collapse
You Never Stated you Unlocked your Bootloader in that Case you Should Go for a replacement
electronode said:
You Never Stated you Unlocked your Bootloader in that Case you Should Go for a replacement
Click to expand...
Click to collapse
Swapping is not the problem, that's the least of it actually. It turns out that everywhere I've seen someone talking about it, no one has been able to tell the cause of the problem (whether physical, dusty or otherwise), everyone has already been given the only solution to the exchange. The exchange to do at home, so simple that it is
Sent from my Moto G (4) using XDA Labs
Hey all! Firstly, thanks in advance for any help or guidance. I have had two 6p's, and i love them. I don't even want any other phone.. But there is this issue where the network will cut from LTE down to no service and you cannot fix it without restarting the phone. It starts off slow, maybe once a day.. then it starts happening more and more, till its unusable. Has anyone else experienced this? I have tried returning it to factory and everything. Google store replaced it once, but that was it, now they say they won't replace it again because it's outside the 3 month warranty :/\
small edit:
Just talked to Huawei tech support to try and get it replaced.. Long story short, they wont, but at the end of the call, the guy talked all quietly and told me "If you get another one of these, do not install the updates for it!" he then went on to telling me that it is only suppose to work in Europe right now and the phone is not capable of supporting it for the US. He didn't go into too much more detail other than that, but i found it kind of funny and odd...
Mrtoye said:
Hey all! Firstly, thanks in advance for any help or guidance. I have had two 6p's, and i love them. I don't even want any other phone.. But there is this issue where the network will cut from LTE down to no service and you cannot fix it without restarting the phone. It starts off slow, maybe once a day.. then it starts happening more and more, till its unusable. Has anyone else experienced this? I have tried returning it to factory and everything. Google store replaced it once, but that was it, now they say they won't replace it again because it's outside the 3 month warranty :/\
small edit:
Just talked to Huawei tech support to try and get it replaced.. Long story short, they wont, but at the end of the call, the guy talked all quietly and told me "If you get another one of these, do not install the updates for it!" he then went on to telling me that it is only suppose to work in Europe right now and the phone is not capable of supporting it for the US. He didn't go into too much more detail other than that, but i found it kind of funny and odd...
Click to expand...
Click to collapse
i have had this problem too it was always fixed by reflashing the factory image just follow this guide https://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928 its guide 10 and 11, also the 6p does not have a 3 month warranty it has a 1 year warranty so you can tell google that also i think it has a 15 month warranty from huawei
billycar11 said:
i have had this problem too it was always fixed by reflashing the factory image just follow this guide https://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928 its guide 10 and 11, also the 6p does not have a 3 month warranty it has a 1 year warranty so you can tell google that also i think it has a 15 month warranty from huawei
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Click to collapse
the device was given to me as a replacement device. replacement devices are 90 days. Funny part is, huawei pulled up the warranty and the phone google sent me, had an expired manufactures warranty by the time i got it ha.
same exact issues? it would just show no service from LTE and wouldn't come back unless restarting eh? Ill try the guide you posted. thanks!
Mrtoye said:
the device was given to me as a replacement device. replacement devices are 90 days. Funny part is, huawei pulled up the warranty and the phone google sent me, had an expired manufactures warranty by the time i got it ha.
same exact issues? it would just show no service from LTE and wouldn't come back unless restarting eh? Ill try the guide you posted. thanks!
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Click to collapse
yes same issue it would show a little x.
but the replacements should not void the rest of your warranty is that a new thing i rmaed my nexus 6 like 6 times over the whole life of the warranty they never reset my 1 year warranty or told me once you get this rma you only have 90 day thats junk i would just tell them your original warranty is still valid if you need rma but reflash will probably fix it
Just wanted to give a small update--I tried going back to factory using the latest factory images found in the link/thread above. That did not work for me, I still had the same issues. So, following the warning from the huawei rep, I tried factory images from the last 6.0.1 version... This worked for me. I ran it for a day with no issues until I thought I would try running an updated 7.1.2 custom ROM (SAOSP) with the latest bootloader but keep the old 6.0.1 radio.... This has been working for a solid day so far. I hope this has been the fix and I hope it helps someone else. I have noticed no decrease in network strength compared to before the issues started .
Last note: it might be in my head, but I have noticed a decrease in phone temperature (physically) , since using the old radio.
Mrtoye said:
Just wanted to give a small update--I tried going back to factory using the latest factory images found in the link/thread above. That did not work for me, I still had the same issues. So, following the warning from the huawei rep, I tried factory images from the last 6.0.1 version... This worked for me. I ran it for a day with no issues until I thought I would try running an updated 7.1.2 custom ROM (SAOSP) with the latest bootloader but keep the old 6.0.1 radio.... This has been working for a solid day so far. I hope this has been the fix and I hope it helps someone else. I have noticed no decrease in network strength compared to before the issues started .
Last note: it might be in my head, but I have noticed a decrease in phone temperature (physically) , since using the old radio.
Click to expand...
Click to collapse
Just flashed back to the old radio not not because of losing signal but the cooler running you mentioned. Playing videos in chrome makes it go nuclear hot, been banging my head against the wall trying to figure out why hopefully this helps. Thanks
elevatorguy said:
Just flashed back to the old radio not not because of losing signal but the cooler running you mentioned. Playing videos in chrome makes it go nuclear hot, been banging my head against the wall trying to figure out why hopefully this helps. Thanks
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Have you noticed any differences ? Please tell me I'm not crazy lol
Mrtoye said:
Have you noticed any differences ? Please tell me I'm not crazy lol
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The little I've used it so far it seems to be cooler, will know for sure when I go to work tomorrow night and get bored. Will let you know for sure after that.
Sounds like you have Sprint