Database Users

[Q] Section of touch screen not working

Please see attachment, it is a screenshot similar to the problem I have.
A part of the screen is not touch-respondsive. It only happened recently, never had this problem before.
Possible to fix? I have trouble unlocking the 9 dots pattern everytime I turn on the phone because of this problem.
Please help, thanks.

Never mind, flashed a different kernal and its working now.
edit: Wait, no it's still there.
update: I wiped everything and installed factory 4.2.2 patch (occam-jdq39-factory-345dc199.tgz) but still cannot fix this problem. Please help!
update: Tried this method http://forum.xda-developers.com/showthread.php?t=2027476 still not working :crying:
update: This also not working for me http://forum.xda-developers.com/showthread.php?t=2163924... possible hardware issue?
verdict: I will live with this for now, after 1 day and still can't fix it then I will contact google hopefully for a replacement.

bump

I am having the exact same issue. That almost makes me think it could be a software issue but you said you already did a factory reset.
The weird thing is that it looks like the same part of the screen. Its a horizontal section in the very middle.
My best conclusions are that its the digitizer. It just started happening out of no where though. Very frustrating. Makes it impossible to hit the send button on the stock messaging app without minimizing the keyboard! I take excellent care of my Nexus 4. It has a case and it hasn't been dropped. It hardly has a scratch on it! Its a month old.
Sent from my Nexus 4 using xda app-developers app

Strongertyer I can feel your frustration.
Here's mine (the one in my op was found from google). Mine is a bit lower, it blocks the top half of the qwer line on the keyboard and the yes/no buttons on prompt windows.
I can still type qwer just fine by pressing the bottom half of the keys, but for the the prompts I have to tilt and rotate the screen every time so the buttons aren't under the "dead zone".
Strongtyer are you also thinking of sending the phone back to Google?
Sent from my Nexus 4 using xda app-developers app

Just talked to support and they seemed helpful. However, his first suggestion was to do a factory reset of course. He said if that didn't work then I could send my phone back for a replacement. Did a factory reset and still the same issue. Looks like I'll be calling again tomorrow.
I guess the plus side is that they send brand new phones and not just refurbished ones.
Any luck on your end?
Sent from my Nexus 4 using xda app-developers app

I gave up fixing it already as you can see in my 2nd post and I believe it is not possible to fix it other than having the whole screen replaced, so I asked directly for a replacement under warranty. Then after a brief moment google emailed me a set of instructions for packing the phone.
So on Sunday evening I booked the courier, printed the documents, picked everything back in the box, warped and taped it. And today the courier came and collected my phone.
Now I have to use my good old HTC Legend again. However it uses regular SIM card, so I had a bit of fun making myself an adapter to up size the Nexus 4's micro-sim!

I talked to Google today and they are sending me a replacement. They told me I can keep the phone till the new one arrives. I just have to return it within 21 days.
Just crossing my fingers that they don't say the damage is my fault. I don't know how o could have caused it. I haven't does it and I take really good care of it.
Sent from my Nexus 4 using xda app-developers app

Same problem
I do have a same touch screen problem.
Sliding vertically is not smooth and cannot clicking, but swiping horizontally is working.

im also having this problem but i dont live in the US. how can i go about fixing it?

redsuns said:
im also having this problem but i dont live in the US. how can i go about fixing it?
Click to expand...
Click to collapse
You should contact google anyway if you want a warranty replacement. Go to the link below, click contact google, answer a few check box questions and there should be a phone number.
https://support.google.com/googleplay/answer/2411741?hl=en&ref_topic=2803008
Because I believe that the only way to fix this is to have the screen replaced.

Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...

herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
Welcome to xda-developers. Your English is fine.
You should contact Google.
Interesting that you mention the newer version of the phone -- I'd be interested in knowing if this is in fact a result of a newer manufacturing process, different materials, or maybe the place of manufacture (Korea or China). The place of manufacture can be identified by the letter in the fourth position of the serial number found on the box.

can someone update us on this issue? I have the same problem and i am so sad! I saved up 8 months to get this phone!

2nd
herrieherrie said:
Have the same problem here. I have the phone for 1 month now.
I live in the Netherlands and the nexus 4 did not get official release here. Should I still contact Google?
Could it be this problem only happens with the newer phone's? I have the one with the little feet on the back. Version 605 I thought. What version do you guys have?
Also should I unroot and lock the boot loader when I send it in for repair ?even though the problem has nothing to do with it.
Sorry for the poor English...
Click to expand...
Click to collapse
yup just to chime in same problem here too .. its pretty widespread !

Same ISsue - Nexus 4
jeetash said:
yup just to chime in same problem here too .. its pretty widespread !
Click to expand...
Click to collapse
well, its certainly a hardware issue.
Digitizer, for what I know.
But no easy solution.
Would have happened due to the faulty charger.
But google is not helping!

I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:

Verbl Kint said:
I have the same exact issue. Playing PVZ2 is now extra difficult because of this issue.
Is there any other fix other than an RMA (currently not in the US)? :crying:
Click to expand...
Click to collapse
Fixed with the update to KitKat!
Posted via Tapatalk

Verbl Kint said:
Fixed with the update to KitKat!
Posted via Tapatalk
Click to expand...
Click to collapse
I have this same screen issue. Mine is is first row from top which makes it very frustrating. I am on 4.4.2 and still have this issue.
Can you describe what you've tried in more detail?

I have the same problem but mine is like 2 inches from the bottom of the screen. I can use the softkeys in portrait but they are unusable in landscape. I have had the phone since Nov 12 so sadly my phone is now out of warranty. LG's approved repair centre want £95 for a new screen. I am thinking maybe buy a Nexus 5 and trade this in for £70. I could sell it for like £130 but I would feel bad selling a phone I know the screen is on its last legs.

Warning: Camera Failed

Well my S5 has been working flawlessly since I first bought it a couple of weeks ago but now I have the dreaded 'warning: camera failed' error whenever I try to go on the camera. I have tried battery pull/rebooting/freezing/clearing certain apps but no dice.
Hopefully this isn't a sign of things to come with other S5's as I have seen there is already a lot of talk about it elsewhere online but mainly with the US Sprint variants. Admittedly I have been using mine quite extensively but my S4 didn't suffer from this problem and I used that heavily too.
Hope I don't have to send it back for a replacement as what a ballache! Plus I'm not sure I'll even be covered as I have rooted and installed a custom recovery so my knox is tripped lol. If they won't cover it I'll just try and reseat the flex cable for the camera sensor or even order a new part.
I will update the thread after I have tried a few more things... !
(Bought the phone from o2, UK, BTW)
P.S the phone is now running much hotter as well even when idle... I think it is hardware related! I haven't made any app changes or updates it seems to have just happened out of the blue.
EDIT: Flashed stock rom and factory reset. Still can't use the camera ... GRRRR!!!

http://www.androidcentral.com/some-users-report-galaxy-s5-camera-failures
unfortunately sounds like this may be happening to you

ex-28 said:
http://www.androidcentral.com/some-users-report-galaxy-s5-camera-failures
unfortunately sounds like this may be happening to you
Click to expand...
Click to collapse
Yeah - I have booked a repair with o2 (my carrier). Hopefully it will be sorted ASAP! They say it can take up to 4 days so not that bad I guess...

Emporioo said:
Yeah - I have booked a repair with o2 (my carrier). Hopefully it will be sorted ASAP! They say it can take up to 4 days so not that bad I guess...
Click to expand...
Click to collapse
hope it all gets sorted out , it sucks but least happened now rather then later down the road.

Just to let you all know who are curious as to who is experiencing this fault, i have just recieved the dreaded warning. got my phone 3 days ago from carphone warehouse in plymouth uk, unlocked. seems a pretty widespread fault. mass recall????

I had the same problem. Rebooted cleared cache and it went away. Mines rooted though
Sent from my SM-G900T using XDA Premium 4 mobile app

Everyone who has the hardware fault should post their seriel numbers so we can figure out which batch these phones are coming from.
Sent from my SM-G900P using Tapatalk

dpwhitty11 said:
Everyone who has the hardware fault should post their seriel numbers so we can figure out which batch these phones are coming from.
Sent from my SM-G900P using Tapatalk
Click to expand...
Click to collapse
I have a G900F from Hong Kong. No issues here. Had the phone for 2+ weeks now, and using the camera all the time. Touch wood!! :good:

If there's this problem experiencing by lot of people, is there any way to fix this?

phonearena.com said:
As we suggested on Saturday, those with a Samsung Galaxy S5 that is affected, should call Samsung at 1-888-987-4357 to arrange an exchange under the warranty.
Click to expand...
Click to collapse
Note: Article focuses on Verizon.
Source

Internacional version issues, same problem in spanish carrier free model
Enviado desde mi SM-G900F mediante Tapatalk

Hey guys just a quick update o2 wasn't able to fix my phone so sent me a brand new one instead fingers crossed it was just a bad phone and won't happen again :good:

I've got a slightly different problem. Mine says recording failed, but I can take pictures.
I'm wondering if I removed something I shouldn't have with titanium backup though... I hope anyway...
Sent from my SM-G900F using XDA Free mobile app

I had it too...
But they replaced my old s5 to a new one without any problems ! :good:

I had "Warning Camera Failed" problem on my SM-G900SW (S5 in Canada), along with some other weird problems.
After reading an announcement from Samsung that the problem is ROM related download the stack image for my device/provider from Samfirmware and re-flashed the phone.
The problem went away, and so did some other issues.

is G4 development dead.?

did everybodies G4 bootlooped? i see no updates and forum had very little activity. seems to me like its dead.

Well there's​ no development unless someone​ develop a way to bump the phone's​ bootloader so that we all can install TWRP, and therefore​ custom ROMs...
Sent from my SM-G610F using Tapatalk

1 will it turn on?
2.what happened to cause bootloop.
Sent from my LG-H815 using xda premium

mchlbenner said:
1 will it turn on?
2.what happened to cause bootloop.
Sent from my LG-H815 using xda premium
Click to expand...
Click to collapse
Bootloop is common.... It's a known problem you don't have to do anything.
Sent from my iPhone using Tapatalk

AsHalt said:
Well there's​ no development unless someone​ develop a way to bump the phone's​ bootloader so that we all can install TWRP, and therefore​ custom ROMs...
Sent from my SM-G610F using Tapatalk
Click to expand...
Click to collapse
Been out of the G4 community for awhile but thinking about getting one (I found a deal that's pretty cheap on a working model) - did something change with an update that has now proven to be a problem for the bootloader and being unlocked?
I'll do more research of course but I figured I'd just ask and see if that gets me the info faster.

I had heard that over heating had cause some the bootlope problem.
Mine use to get hot i took care of that issue that i was having.
Sent from my LG-H815 using xda premium

AsHalt said:
Well there's​ no development unless someone​ develop a way to bump the phone's​ bootloader so that we all can install TWRP, and therefore​ custom ROMs...
Sent from my SM-G610F using Tapatalk
Click to expand...
Click to collapse
true that kills it thanks to bootloaders locked. and so is the bootloop issue keeping people away from G4.. hope someday steadyfasterx can make it happen. soon.:fingers-crossed:

mchlbenner said:
1 will it turn on?
2.what happened to cause bootloop.
Sent from my LG-H815 using xda premium
Click to expand...
Click to collapse
no. mine is working fine .. ( knock on wood) i was beign a little sarcastic. why forum has little activity.

br0adband said:
Been out of the G4 community for awhile but thinking about getting one (I found a deal that's pretty cheap on a working model) - did something change with an update that has now proven to be a problem for the bootloader and being unlocked?
I'll do more research of course but I figured I'd just ask and see if that gets me the info faster.
Click to expand...
Click to collapse
did you get a h811 or european h815 unlockable.?
i belive its been the same.

mchlbenner said:
I had heard that over heating had cause some the bootlope problem.
Mine use to get hot i took care of that issue that i was having.
Sent from my LG-H815 using xda premium
Click to expand...
Click to collapse
it plays a role but this just makes the problem show up earlier. very slim chances if you get a 601 onwards.

It's 'dead' because of bootloader obviously. Bootloop causes people to go away from this phone, but we would have something left after them. We don't even have a proper G5 Port while G3 is rocking it for a year... More of that, we can have Nougat UX 6.0 port 'easily' but it requires experts to work on that. 2015 was a hard year for smartphones. Every of major phones was a flaw. G4 bootloop, S6 RAM battery camera, HTC M9 was bad at everytbing, Sony? It's just Sony who buys it. Till nexus 6p(which also loops?????) there wasn't a good phone in 2015. 2016 is much better. We got Galaxy S6 2.0(or did they call it S7 afterwards to increase sales? jk), we had HTC comeback in style, LG failed once again, OnePlus released their best phone. Compare those two years... 2015 is at loss
Sent from my LGE LG-H815 using XDA Labs

I took my g4 apart and added a small layer of thermal compound and a very small heat sink.
No over heating any more.
Sent from my LG-H815 using xda premium

Minto107 said:
It's 'dead' because of bootloader obviously. Bootloop causes people to go away from this phone, but we would have something left after them. We don't even have a proper G5 Port while G3 is rocking it for a year... More of that, we can have Nougat UX 6.0 port 'easily' but it requires experts to work on that. 2015 was a hard year for smartphones. Every of major phones was a flaw. G4 bootloop, S6 RAM battery camera, HTC M9 was bad at everytbing, Sony? It's just Sony who buys it. Till nexus 6p(which also loops?????) there wasn't a good phone in 2015. 2016 is much better. We got Galaxy S6 2.0(or did they call it S7 afterwards to increase sales? jk), we had HTC comeback in style, LG failed once again, OnePlus released their best phone. Compare those two years... 2015 is at loss
Sent from my LGE LG-H815 using XDA Labs
Click to expand...
Click to collapse
G5 port we are talking a real true full G5 port?? are you sure ... lets hope we get it soon.

mchlbenner said:
I took my g4 apart and added a small layer of thermal compound and a very small heat sink.
No over heating any more.
Sent from my LG-H815 using xda premium
Click to expand...
Click to collapse
you should make a tutorial.. i wish mine run cooler. this year april my warranty expired..
you know what i ***** about. its SOT wich they did same size more mah battery and that our kernel or not sure if its kernel related would allow us to charge over the 3000mah limit.

raptorddd said:
G5 port we are talking a real true full G5 port?? are you sure ... lets hope we get it soon.
Click to expand...
Click to collapse
Yeah just Google fulmics rom G3 you will see I guess we will get it with Nougat update
Sent from my LGE LG-H815 using XDA Labs

raptorddd said:
you should make a tutorial.. i wish mine run cooler. this year april my warranty expired..
you know what i ***** about. its SOT wich they did same size more mah battery and that our kernel or not sure if its kernel related would allow us to charge over the 3000mah limit.
Click to expand...
Click to collapse
Funny i use 5000 battery it last for ever.
Sent from my LG-H815 using xda premium

raptorddd said:
did you get a h811 or european h815 unlockable.?
i belive its been the same.
Click to expand...
Click to collapse
No, actually it's an F500S, oddly enough. Because I live in Las Vegas and we have tourists from all over the planet here constantly there's always a chance that when I buy a device from someone on craigslist it's either a lost one that some tourist left behind in a cab or at a bar or something or somebody flat out stole it from them and the risk is that it'll be blacklisted. This one I just bought for $35 is working, in good condition but with some cosmetic issues on the frame, the front glass it pristine without a mark on it thankfully. It was apparently sold by SK Telecom so it's the Korean model (I think, I literally just got home and sat down as I'm typing this).
I have no idea what it's capable of but it does have a PIN code lock on it. I put my T-Mobile SIM card in it and it connected fast so I know it'll work but I've got to do some research on either bypassing the PIN code lock or just doing a clean flash of the factory ROM (if I can track that down) and going from there. It could always have the Google FRP on it so I'd have to figure out how to get around that as well (there's always a way it seems, sometimes it's just a pain in the ass to do it but it can be done).
So, at the moment it works, no guarantees if it'll suffer from the bootloop, of course, but the serial number is 505KPMZxxxxxx and the date code on the battery is 2015.04.28 so it literally is a 1st production run model.
I know it could die at any moment, sadly, but I'll see what happens. I don't play games on smartphones so really the only time a smartphone ever gets warm because of CPU usage in my experience is running a benchmark like Antutu (which I'm just not going to do with this G4, I know how it performs already) or installing a ROM/the initial first boot which churns along like crap by design.
Wish me luck...

Minto107 said:
Yeah just Google fulmics rom G3 you will see I guess we will get it with Nougat update
Sent from my LGE LG-H815 using XDA Labs
Click to expand...
Click to collapse
well theres someone trying G5 true port. last thing i know he get it to optimizing apps. :fingers-crossed:
ihh xpirit hes good. :good:

mchlbenner said:
Funny i use 5000 battery it last for ever.
Sent from my LG-H815 using xda premium
Click to expand...
Click to collapse
my stock oem its getting weak. i used accubattery and out of 3000mah it charges 1880mah.
still have another trend on 3000mah that last like stock.. i use fecebook app. since my carrier gives me 9GB and i must use the app not browser.. i get around 3 hour using data connection and with trend on i get 4 hour.
are you charging yours with battery in phone and stock charger or you take battery out and use a separate charger. they say our phone stops at 3000mah if you have 5000mah or 8000mah. wich battery you got?

br0adband said:
No, actually it's an F500S, oddly enough. Because I live in Las Vegas and we have tourists from all over the planet here constantly there's always a chance that when I buy a device from someone on craigslist it's either a lost one that some tourist left behind in a cab or at a bar or something or somebody flat out stole it from them and the risk is that it'll be blacklisted. This one I just bought for $35 is working, in good condition but with some cosmetic issues on the frame, the front glass it pristine without a mark on it thankfully. It was apparently sold by SK Telecom so it's the Korean model (I think, I literally just got home and sat down as I'm typing this).
I have no idea what it's capable of but it does have a PIN code lock on it. I put my T-Mobile SIM card in it and it connected fast so I know it'll work but I've got to do some research on either bypassing the PIN code lock or just doing a clean flash of the factory ROM (if I can track that down) and going from there. It could always have the Google FRP on it so I'd have to figure out how to get around that as well (there's always a way it seems, sometimes it's just a pain in the ass to do it but it can be done).
So, at the moment it works, no guarantees if it'll suffer from the bootloop, of course, but the serial number is 505KPMZxxxxxx and the date code on the battery is 2015.04.28 so it literally is a 1st production run model.
I know it could die at any moment, sadly, but I'll see what happens. I don't play games on smartphones so really the only time a smartphone ever gets warm because of CPU usage in my experience is running a benchmark like Antutu (which I'm just not going to do with this G4, I know how it performs already) or installing a ROM/the initial first boot which churns along like crap by design.
Wish me luck...
Click to expand...
Click to collapse
i see. well not sure if korean is unlockable and doesnt seem to be any roms for that phone. not on XDA as far as i know.
best thing i guess is to KDZ using LGUP but not sure about wich firmware .
maybe try autoprimes uppercut
https://forum.xda-developers.com/lg-g5/development/uppercut-lgup-loader-g5-variants-t3511295

Screen went 1970's ....

Ok The MZF is not mine but my dad's I've got a normal Z from the EU, he got his direct from Moto USA ... Any ways this is the third time his MZF has gone bad the screen goes all white static like back in the day... The first two Moto fixed but now they say the Garantie is up from when he first baught the MZF... Dad don't mess with root or anything so full stock and he takes good care of it . Anybody else have or seen this issue ? I've had no probs with my eu version Moto z ...
Thanks 4 any info...

This happened to me, same thing as your pops? https://forum.xda-developers.com/z-force/help/screen-seizure-t3658628
Luckily I was still within warranty and Moto sent me a new one. I know that doesn't help you much, sorry.

blynkofaneye said:
This happened to me, same thing as your pops? https://forum.xda-developers.com/z-force/help/screen-seizure-t3658628
Luckily I was still within warranty and Moto sent me a new one. I know that doesn't help you much, sorry.
Click to expand...
Click to collapse
Thanks for your info atleast I know it's a Moto fault kinda weird happened 3 times and each time a new cell ... Must be a MZF thing ... ??

How many of you have dying touchscreen issues?

My mi 9t has recently developed touchscreen issues. It's not the "ghost touch" that people talk about, but actual phantom touches confirmed by turning on touch viability under developer settings. Right under the pull down menu is getting constantly touched in a line. This problem is even worse when the phone gets twisted even with little force. My phone has never been dropped, doesn't have a scratch on it anywhere, no water has touched it ect. I'm considering buying a new one (no warranty), but want to know how common this is before I consider a different device.
Please let me know if you've experienced this hardware issue as I've confirmed that it's not software, and no common "fix" can fix hardware.

I have the same exact problem as you described. Also thinking about new phone, it's sad because I really like this phone but this problem is getting only worse for me ?

vanillaLVL said:
I have the same exact problem as you described. Also thinking about new phone, it's sad because I really like this phone but this problem is getting only worse for me ?
Click to expand...
Click to collapse
How long have you had your phone by the way? I owned mine for about 5 months before the issue seemed to get really bad, but it showed up after about 3 months.

kdb424 said:
How long have you had your phone by the way? I owned mine for about 5 months before the issue seemed to get really bad, but it showed up after about 3 months.
Click to expand...
Click to collapse
I have it for 5 months as well now and this problem started to appear about 1 month ago

just replace, its hardware problem, so use warranty

yaro666 said:
just replace, its hardware problem, so use warranty
Click to expand...
Click to collapse
I'm a US based buyer and don't have warranty. I have looked at the cost of replacement and it's over half of the cost of the phone for the parts alone, so not worth it.