Database Users

OLTP begs for sympathy

Hi,
This is just one big cry for sympathy.
I know it's my own fault, it slipped from my cold fingers. But now my magician is stone dead, no blinking led anymore, no activity when connected with usb, nothing when you press the power button, soft-reset or whatever. I removed the battery & the sim, inserted it again, nothing happens :-(. Now it just feels strange, sort off naked without my magician on my side, no 7*24 web-access anymore :-(
So any response is welcome, even if you call me names. If you got any idea how to solve this pls let me know. Otherwise it will be going off to the repair center tomorrow afternoon. I'm even thinking what my replacement will be: a wizard, a prophet or just wait till the HSDPA devices come out this year.
Refards, M

hi oltp,
sorry to hear that (
i'm with you...
bad, bad, bad..
i'd better wait for small factor HSDPA/HSUPA device...
my hima was dead once, and those three weeks were like eternity...
buzz

Tnx buzz,
Three weeks without it, only the idea makes my wanna cry & all shivery. I think I'll follow your advice, but first wait & see what the repair center will do. If I'm very lucky it will be repaired under warranty, it's still covered by it. Only normally not valid for this kind of damage :-(
M

Sterkte kerel
Good luck

Small update: Went to the shop I bought it at last june. Good news it's covered in a two year warranty & they ship it for free to the repair center. Bad news they needed the invoice as well & I didn't bring it with me. They didn't even wanted to check their computers to see what data is in there about my magician or whatso-ever :-( Now I've got to go back tomorrow again & they take around ten working days to fix it, so a three week period without magician will be reality I guess.
Man I do feel stupid.
M

buzz_lightyear said:
i'd better wait for small factor HSDPA/HSUPA device...
Click to expand...
Click to collapse
What are these devices?

HSDPA & HSUPA
Those are the next generation devices. Now we got GPRS, which will be replaced by UMTS, which will be replaced by the even better HSDPA.
M

Hi oltp,
Thats really really sad to hear and i know how incomplete it feels when we are without our device, even for a day..
Anyway hope everything goes fine under warranty.
But i heard that warranty expires if you do a ROM upgrade or a patched Big Storage. Hope the repair centre doesnt finds it out.
Il pray for you, don't worry..
Regards
Carty..

Hi Carty,
Thanks man indeed I'm worried about the 'minor changes' made to my device. The rom-upgrades I've done don't worry me the least, cause they were all TMO supplied, but the other changes might be dubious. I've send it in wednesday and the lovely lady at the desk assured me it will all be ok, maybe they'll give me an other one she even said. Nothing heard anymore since then, which is normal in my opinion. So now I count the days...
Regards, M

Last update on this:
I got a NEW magician, they covered it under warranty & I'm about the happiest person on the forum for today. Course I got the patch the rom to BIG Storage again to be able to restore my backup properly, but that's peanuts. & I need to buy a new screen protector, which will be delivered tomorrow. The old one wasn't returned & I didn't want to make a great fuss about it. They're actually sending me a new standard one, but I like the Brando ones more.
Thanks everone for feeling with me.
Cheers for now, M

Congratulations! Getting a replacement for free is something that doesn't happen in many countries. Just take good care of your new baby. :lol:

You bet I will ;-)

oltp said:
You bet I will
Click to expand...
Click to collapse
Sounds good homey.
Thanks for all your hard work on this.
Been rocking this Rom since the beginning.
Sent from my SPH-L710 using Tapatalk 2

Touch screen problems, who else?

Trying to find out if my cases are just really bad luck or are there really issues with the touch screen on the HERO!
Bought my phone in October 2009 and now have the bring in the phone for the 5th time to HTC. My son has also an Hero and he faces the same problems.
Symptoms:
- lower region no or very bad response, almost unable to use the backspace in sms
- about 9 mm from the bottom the whole screen no response
- screen starts flipping/switching between the different menu screens
For my phone the lcd already 3 times replaced and for my son once.
When I brought in my phone last time I asked them if there where people like me who have the same problems with the touch screen and they assured me there where no screen problems!!!
I really getting tired of going to HTC service centre and have to wait one week before my phone comes back, last time even almost 2 weeks.
I do like the phone but with these kind of problems I wonder just bad luck or is there something wrong with the design?
Didn't drop the phone once, would say I am a heavy user including mobile network sharing function.
Use stock rom and have installed facebook and yahoo. Don't even dear to put the phone in my pocket because I am afraid that would cause the problems.
Who has similar experience and is willing to share. Would like to find out more before I send a big complain letter to HTC?
5-May Update:
Today received a brand new Hero from HTC. All new except the back cover
hope this one last a bit longer
Thanks
Theo, Singapore

Many people have had this problem. Mine was sent to HTC, 3 months ago or so. Haven't had the problem since.
Maybe your repair-center uses the wrong (old) acreens.
Mine was sent to HTC Belgium. I live in the Netherlands.

same here...got my phone about 3 month ago...I had loaded alot apps when I first got the phone. and the lower part of screen was DEAD at one point. Hard reset that's all I did and works fine for the last few months

tkrewinkel, mach2005, have you flashed a custom ROM or smth? (threkwinkel i know you mention that u've used a stock rom.. but your not clear if you've used a custom ROM and revert back to the stock one .. )

The problem does not apear when the screen is cold. After a while when the screen is at full brightness it gets warmer and the problem gets worse. HTC told me that they had to repair a lot of devices and it is a common hardware-problem. This has absolutely NOTHING to do with the ROM-version you are on!

same for me here, sending the phone right now to htc

DSF said:
tkrewinkel, mach2005, have you flashed a custom ROM or smth? (threkwinkel i know you mention that u've used a stock rom.. but your not clear if you've used a custom ROM and revert back to the stock one .. )
Click to expand...
Click to collapse
Why did you ask that question ? Do you think that custom ROM may cause that problem with our hero screen ?

I had the same issue and posted earlier in the forum..i never installed custom rom but for some reason the screen wasnt responsive enough and had a tough time sending mails n msgs..returned it to htc and got it repaired.
my hero is working perfectly and looking fwd to the 2.1 update

sebxd said:
Why did you ask that question ? Do you think that custom ROM may cause that problem with our hero screen ?
Click to expand...
Click to collapse
I wanted to know if this is related somehow to unofficial ROMS.. but it seems it's not.. thanks serenity373!

Why did you ask that question ? Do you think that custom ROM may cause that problem with our hero screen ?
Click to expand...
Click to collapse
I wanted to know if this is related somehow to unofficial ROMS.. but it seems it's not.. thanks serenity373!
Click to expand...
Click to collapse
Yeah i know...in my case it appeared just after changing my rom...i had an overclocked kernel...
I think i'm gonna use my warranty..
:sad:

I had exactly the same issue in the region of the screen you stated (bottom right). It has been repaired once so far. I hope it doesn't happen every few months!

Can we have on general thread for these touch screen problems.
It is a common issue i believe. I want to know if the htc phones that were send for repairs came across the same problem again?

[Q] Touch Screen Broken!

Hi all,
My touch screen has stopped working... most frustrated!
I have Task29'ed it and have re-installed the ROM but still have not got any response.
Was working, then put it in my pocket 2 hours later the time had reset and I had no response from the screen....
Any ideas?

Common problem on HD2's. Send it in for repair.

In the past week I've seen about 12 people with messed up touch screens. That is very weird.

My touch Screen died too, yesterday. Suddenly I couln't unlock the phone, the screen just wouldn't reacht to my touches. So I restarted, then it worked fine for half an hour before freezing again. Now I cant get it to work anymore. I was running Windows Phone 7 when it happened, then flashed an Android ROM, the problem was still there.
So I need to know if it is possible to remove Nand Android and HSPL without the use of the touch screen at all? If I send it in now, with HSPL installed they sure as hell wont fix it.

Interesting that so many are dying all of a sudden, looks like the digitizer is coming to the end of its useful life. How infuriating
Dont even know a company that would repair this other then HTC, and sod paying their charges! Ebay and HD7 here I come!
Stoferr said:
So I need to know if it is possible to remove Nand Android and HSPL without the use of the touch screen at all? If I send it in now, with HSPL installed they sure as hell wont fix it.
Click to expand...
Click to collapse
You can reflash without touching the screen, turn it off, plug it into the PC and hold down the 'down' volume button which will put it into hard reset. Upload the original ROM.

I just flashed to the newest stock ROM with RUU. But when I go to bootloader it still says Cotulla HSPL What can I do to remove it and all traces of it?

Stoferr said:
I just flashed to the newest stock ROM with RUU. But when I go to bootloader it still says Cotulla HSPL What can I do to remove it and all traces of it?
Click to expand...
Click to collapse
Second post.
http://forum.xda-developers.com/showthread.php?t=914924

Im curious, what OS were you running on the phone when this happened?

two of my friends have sent theirs back. they both got theirs about six months ago. perhaps there's some sort of lifespan on these touchscreens.I sold my hd2 to a friend and he's starting to complain about this issue as well
mattfmartin said:
In the past week I've seen about 12 people with messed up touch screens. That is very weird.
Click to expand...
Click to collapse
Sent from my Dell Streak using XDA App

trill12 said:
Im curious, what OS were you running on the phone when this happened?
Click to expand...
Click to collapse
First of all, I am not blaming Cotulla or any developer. Also I don't blame nand or any type of software installation
What happened to me on Friday (and to my neighbor on Saturday), is it started when we flashed the Stock HTC ROM to go back from WP7.
Both our digitizers crapped out right there I say it's pure coincidence.. I'm just pissed off that after 7 months, I have to send my unit to the UK. (I bought it in Holland, but I live in Romania).
Oh well, going to call HTC tomorrow, and arrange an RMA

ryan562 said:
two of my friends have sent theirs back. they both got theirs about six months ago. perhaps there's some sort of lifespan on these touchscreens.I sold my hd2 to a friend and he's starting to complain about this issue as well
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
After i've been reading through the internet, i noticed indeed that after a good 7-8 months, a lot of people have this problem.

They repaired mine in 1 week, I got it back on Friday =) Happily... They changed the whole body, including camera, flash ( donno why ) and the screen..it looks like new! I thought it is new at first, but then I saw the serial number is the same...

sguler said:
They repaired mine in 1 week, I got it back on Friday =) Happily... They changed the whole body, including camera, flash ( donno why ) and the screen..it looks like new! I thought it is new at first, but then I saw the serial number is the same...
Click to expand...
Click to collapse
How much did you pay?

Shouldnt it be covered by the warranty?

Stoferr said:
Shouldnt it be covered by the warranty?
Click to expand...
Click to collapse
Had it over a year

Any chance you folks could fill out this poll * HERE *

Ghost_ghost123 said:
How much did you pay?
Click to expand...
Click to collapse
Nothing! It was covered by the warranty... I just installed the stock ROM ( which uninstalls HSPL ) before sending it for repair...
Actually the android folder was still residing inside the SD card, but I think it didnt affect the warranty..

fred_up said:
Any chance you folks could fill out this poll * HERE *
Click to expand...
Click to collapse
Done .....

I don't think its a touchscreen issue the way I c it te hardware buttons are the cause because it happened to be before when my power button started causing te screen to not respond but waking with every other button it would respond normally but later on all te button started giving in... finally it was completely dead I think that's why usually most phone have seperate power button and capacitive button cause they don't wear out usually that quick atleast idk that's just my theory
Sent from my HTC HD2 using XDA App

S III died yesterday

Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?

awww sorry to hear that , i am sure its covered in warranty

I don't understand the warranty thing, if the phone is dead and not due to you installing a Rom or kernel or modding it then can't really see any reason to refuse fixing or replacing it.
If however it was because of the reason that you did install things then I can see how the warranty is void.
Hope you get it seen to
Sent from my GT-I9300 using xda app-developers app

In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app

i don't know where you live but i'm pretty sure rooting is not illegal anywhere it just voids your warranty. removing the simlock is an entirely different story

Has happened to me too, 1 week after purchase (got stuck on the Samsung Galaxy SIII on boot). Got mine replaced right there and then but i'm left wondering about the quality of the phone. I get it that there are always problems with every product but i see so many people reporting the same lately i start thinking it may be chronic. Some component failing or some batch where something went wrong..
Sorry to hear that, they are an absolute pain in the ass with warranty in my country. They didn't even want to replace mine because the dude was claiming the back of my phone was slightly scratched (i wasn't, even) and they are quite anal about modded phones but, wish you the best of lucks!

Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?

exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!

ch0ka said:
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
Click to expand...
Click to collapse
It is for the US, YMMV. Droid Life Article/

budx said:
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
Click to expand...
Click to collapse
Thanks!
This is actually what I´m thinking... that the motherboard died... I just hope that tomorrow or on wednesday, I will at least get informed what is wrong with it... Don´t even dare to think how long it will take to have it again... And yes... I depend on it too!!! Maybe even too much!!! LOL

spotlight79 said:
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
Click to expand...
Click to collapse
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS

Mine completely died just about 2 weeks ago, stock rom but rooted. Dropped it off at a service centre and got it back today with a shiny new motherboard (and JB)... As long as it's properly dead, they can't tell what's on it as the only way to revive it is to change the innards.
Sent from my GT-I9300 using xda premium

nhariamine said:
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Click to expand...
Click to collapse
Dude, I´m not a noob, what happened has nothing to do with software.

I entirely accept that this is a generalism and as such is bound to attract a hoard of punters contradicting it, but in many years on these boards I can recall few if any instances where repairs have been refused due to the installation of non-standard ROMs. It is sensible for manufacturers to discourage the practice - XDA-Developers is plagued with ill-informed noobs charging off to do things beyond their technical capabilities without doing adequate research - but I suspect a refusal to play the game would be counterproductive.
That said, I would always be inclined to revert back to a stock ROM and clean up a bit if I had the option before doing a return for repair.

its the same thing that happened to my phone running cm10 about 2 days ago.
sent my phone in for repairs to samsung. they probably won't be able to find out it was modified. probably needs to change hardware to even boot the phone up.
disappointing experience. :/

by any means, did you played with the clock levels?
oc/uc?

Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
It's not illegal. You won't go to prison or even get sued (Android is not Apple). It just void your warranty.
Sent from my GT-I9300 using xda premium

just got back my phone.
They fixed it even though I rooted & had custom rom installed.
Guess they couldn't tell as the phone couldn't even start up. hahah.
Now restoring the latest nandroid I had.

Nice to here that pal, hope this will not happen to anyone in future... this is my 2nd GS 3 (first broken due to Barca loss vs Madrid in August) and never had hardware problems.

So... here I am again...
Got my phone back yesterday. And it was the motherboard so they replaced it.
Man was I happy to have my phone back! But... my hapiness didn't last long.
When I came home I had to discover that now the gyroscope is not working. No autorotate whatsoever, no games that require the accelerometer...
Means they just replaced the mother board, flashed the latest firmware but didn't bother to test the device.
So tomorrow I'm going back to the service center and I'm going to yell my soul out at whoever responsible...
Unbelievable!
(screen rotation is checked, I tried calibrating the gyro, pulling out the battery, etc...)
This is such a disappointing experience... I'll think twice before buying a Samsung phone again...

[Q]Continuous Hard Resets

happy new year guys.
(i hope there are still people around this forum.)
guys i have a lot of problems with my trinity.
the first is random hard resets. i cant undetstand why and when they happens. the othe one is that yesterday my. screen went off after doing some weitd stuff.
so i am wondering if all that have to do with a danaged battery?
if that's so i can buy a new one and keep going. on the other hand if the damaged is somewhere else then it would be a waste of money to buy a new battery.
i would like to hear everything that comes to ur mind.
thanks guys,
have a nice 2013

Happy Feet said:
happy new year guys.
(i hope there are still people around this forum.)
guys i have a lot of problems with my trinity.
the first is random hard resets. i cant undetstand why and when they happens. the othe one is that yesterday my. screen went off after doing some weitd stuff.
so i am wondering if all that have to do with a danaged battery?
if that's so i can buy a new one and keep going. on the other hand if the damaged is somewhere else then it would be a waste of money to buy a new battery.
i would like to hear everything that comes to ur mind.
thanks guys,
have a nice 2013
Click to expand...
Click to collapse
it could be caused by operation of the existing system on the device you've messed up or damaged, you should try to re-flash rom first

ok i ll try to reflash the rom although i dont think it is the caused.
anyway i ll be back.

Happy Feet said:
ok i ll try to reflash the rom although i dont think it is the caused.
anyway i ll be back.
Click to expand...
Click to collapse
I reflashed but it doesn't seem to be the problem. i think that this is happening after it get hot . and not extremelly hot but when you keep it on for 15min or so.
anyway . i recall that all these happens after a day that i have forgot it in the car facing the sun with a new battery and the charger plugged . when i got back in the car i could hardly keep it in my hand for 5 sec. the baterry couldn't be touched at all. frrom that time ( almost two years ago ) the same sympton when i try to use this phone.
i think this is a hardware (desoldering) problem but i dont now what chip and where is it ....!
any tips would be much appreciated.