Database Users

Car vs Trinity - Car wins

Yes, it's true. My precious was run over by a car last night. I left it on the roof of my car
It was pretty well destroyed but the battery, SIM, mem card and stylus are all still ok. The stylus and mem card were still in it after being run over twice! HAH.
Spilt milk - new phone time. I can't justify getting a black one because of the ongoing coating issue. They are still shipping junk. HTC recently replaced my bezel and the new one peeled within 2 weeks. Question: white Trinity or alternative? Can anyone suggest a better device? I don't need GPS, BT or Wifi. HSDPA is a must and I won't buy Eten.
Any info would be great to get me started on my search. Also, I am in Chicago for business but I have a couple of afternoons to kill. Does anyone stock phones there?

Get the white one!
It's still the best PDA-phone around (if no H/W keyboard needed)

Anyone have any stories where their trinity beats the car? Heard of a legend once of an unbreakable pre-production trinity where the dude ran it over and it still worked flawlessly. Anyway sorry to hear about your trinity guess it isn't the chosen one.

http://hijackapp.com/wp-content/uploads/2007/01/hahashow.jpeg

vanydotk said:
http://hijackapp.com/wp-content/uploads/2007/01/hahashow.jpeg
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So much for an stupid link!
Nobody told you time is money?
Please don't waste mine!

Looking Glass said:
So much for an stupid link!
Nobody told you time is money?
Please don't waste mine!
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Click to collapse
so when are you going to have the surgery done to get that stick out of your ass?

vanydotk said:
so when are you going to have the surgery done to get that stick out of your ass?
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Why your'e not in the Paris Hilton blog instead of a savvy, polite and technically interesting forum as this one?
Never mind, I already know the answer... no signature, no references... closed thread.

Looking Glass said:
Why your'e not in the Paris Hilton blog instead of a savvy, polite and technically interesting forum as this one?
Never mind, I already know the answer... no signature, no references... closed thread.
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Oh was that a shot at me being stupid? I was being polite until you came along and left your little comment.
I didn't know I needed a signature and references to post on forums or otherwise be creditable. *roll eyes*
Anyway Baxter, it's really a shame to hear about your phone. When you get back home you've got to take pictures and post them if you still have the phone and have not thrown it away yet. (Yes Looking Glass, that's what the picture was implying, to post pictures. Stop being such a negitive Nancy, a man just ran over his 500 dollar phone.)

Don't know about the trinity but I ran over my mio A701 (fell out of my pocket outside mates house and I didn't realize). Smashed the screen and put a few kinks in the casing but it still rang ( mates neighbour picked it up after I'd been ringing it for 10 mins or so). Replaced lcd and its working fine but will be changing to a trinity or a eten x800 end of July when contract expires.

petest said:
Don't know about the trinity but I ran over my mio A701 (fell out of my pocket outside mates house and I didn't realize). Smashed the screen and put a few kinks in the casing but it still rang ( mates neighbour picked it up after I'd been ringing it for 10 mins or so). Replaced lcd and its working fine but will be changing to a trinity or a eten x800 end of July when contract expires.
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Nice choice.

I'm using my Torq P120 (Eten M600) for now. Maybe they have improved the build quality but their customer service is non-existent. I posted my experience on Eten Users forum last year. People are contacting me to figure out how I was able to get service from them. Evidently just getting a response is difficult now.
I think it's time for a white Trinity. Anyone know what ROM is shipping now? When they service my black one, they shipped it back with the original ROM. Is there a particular brand to look for in the US? My last one was HTC branded.

Heh. Had some time to revive my trinity. It works! Well, a little. It booted and I was able to sync & browse via PC. I couldn't get the phone to work. Atleast I can get all of my data & backup one last time.
Screen is toast
Camera glass is broken
Phone doesn't work
Probably not worth the repair even though it would make a good backup device.

Finally remembered...
http://i171.photobucket.com/albums/u305/Krash7172/Misc/deadtrinity.jpg
It makes a nice charger for my backup battery!!

HTC are Utter Rubbish! edited - because I may have upset some users..

Sorry to say that I recently went from a wizard (which I've had for 18 months) to a hermes...disappointed doesn't even begin to describe my experience.
I had the 'brick' as I've come to call it, 3 days and already it's deceased.
Started getting the 'phantom taps' and now no TS at all.
Rebooted a dozen times and it just wont get past the screen alignment...in fact if you sit and watch it does it itself!
I even know what the issue is as it's been reported in the past but you'd think HTC would've sorted it by now.
HTC are palming off shonky goods as cutting edge.....really disapointed.

Did you flash a custom ROM onto it? Is it a hardware problem? In any case, it's covered by a warranty, you probably just got a defective unit. IMO, the upgrade from my wizard to hermes was a HUGE difference in performance and I'd never go back.

hardware related
Its hardware related....as the device gets warm (probably room temperature!) the screen expands and the TS membrane is pinched. All kinds of fun ensues!
There's no warranty on it..so it wont be going back.
Chalk another one up to experience.

if you have no warranty then you prob didn't pay much and you prob didn't get a new unit, and you prob didn't even get from a reputable place....so buyer beware...if the deal was to good to be true it prob was and did you ever think to ask yourself why the unit was for sale in the first place.

Assume a lot dontcha
It's brand new...from a friend who upgraded almost immediately to a HTC Touch.
You are correct though - didn't cost me a bean - shame my wizard's already gone....
oh..and while you're at it...get off yer high horse!
Assuming that I'm a dumb hick who'll buy anything that's cheap is a bit insulting..

Andy Phillips said:
It's brand new...from a friend who upgraded almost immediately to a HTC Touch.
You are correct though - didn't cost me a bean - shame my wizard's already gone....
oh..and while you're at it...get off yer high horse!
Assuming that I'm a dumb hick who'll buy anything that's cheap is a bit insulting..
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If it's brand new from a friend, why not have him simply return the unit as defective??? Besides, just because you aren't the original buyer doesn't mean there is no warranty...

I have both a Wizard and a Hermes. Apart from the Wizard feeling like it is more rugged when it's in your hand, the Hermes is superior in every other way. And when you load WM6 onto the Hermes, it just blows the Wizard away completely.
If you know enough about this device to know that the innards are "expanding" and that something is being pinched by this, it sounds like you've taken it apart.
You're clearly not telling us the whole story in any case. If you ever want real advice for fixing your Hermes instead of just venting and not telling us what you've done to it to cause these problems, a lot of people here will be happy to help you.
BTW, I've found that doing a soft reset after charging it does a lot for any heat problems if this is truly the only problem you're having.

...several screen alignment "fixes" available on this website...

Lay off the guy
Look folks, the 'phantom tap' is a known and documented hardware issue with Hermes and has nothing to do with where/how/when/why the unit was acquired, nor for how much. Wise up (and shut up if you don't know what you're talking about).
To the OP: Don't give up so easily. In my experience HTC tracks the warranty by serial number. Call them and insist on an RMA. I was successful in getting one fixed free of charge. And guess what... I bought it on ebaY, and the warranty seal had been broken!
Btw, it's not the touch screen. Been there, replaced it, didn't fix it.

Thanks vp3G
vp3G said:
Look folks, the 'phantom tap' is a known and documented hardware issue with Hermes and has nothing to do with where/how/when/why the unit was acquired, nor for how much. Wise up (and shut up if you don't know what you're talking about).
To the OP: Don't give up so easily. In my experience HTC tracks the warranty by serial number. Call them and insist on an RMA. I was successful in getting one fixed free of charge. And guess what... I bought it on ebaY, and the warranty seal had been broken!
Btw, it's not the touch screen. Been there, replaced it, didn't fix it.
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Thanks for that man!
As it turns out the device was still under warranty and it's been returned...just waiting for it to come back!
Funnily enough when I had it the first time, the rom I put on it was your 'Black Satin'! Nice ROM, particularly the file explorer replacement!
Personally I didn't see much in the way of difference between the hermes and the wizard....but I did have it only for three days.
When I get it back I and test it out a bit more, I will gladly eat my words if it out performs the old wizard.
Anyway, I wasn't slating the hermes in itself..many of my friends have one p )..it was HTC themselves for still selling devices to consumers with a known fault.
Andy.

Andy Phillips said:
Sorry to say that I recently went from a wizard (which I've had for 18 months) to a hermes...disappointed doesn't even begin to describe my experience.
I had the 'brick' as I've come to call it, 3 days and already it's deceased.
Started getting the 'phantom taps' and now no TS at all.
Rebooted a dozen times and it just wont get past the screen alignment...in fact if you sit and watch it does it itself!
I even know what the issue is as it's been reported in the past but you'd think HTC would've sorted it by now.
HTC are palming off shonky goods as cutting edge.....really disapointed.
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Click to collapse
One dud BMW doesn't make BMW's bad cars. You got a dud, plain and simple. Return it for one that works.
HTC has impressed me, especially lately as they are trying to "redesign" the interface for windows mobile to make it actually usable.

BMWs are incredibly bad cars for the price they are sold for.

Andy Phillips said:
As it turns out the device was still under warranty and it's been returned...just waiting for it to come back!
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Well..... imagine that...
Funnily enough when I had it the first time, the rom I put on it was your 'Black Satin'! Nice ROM, particularly the file explorer replacement!
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Thanks, but I can't take credit for Black Satin... that's JasJamming's ROM...
Personally I didn't see much in the way of difference between the hermes and the wizard....but I did have it only for three days.
When I get it back I and test it out a bit more, I will gladly eat my words if it out performs the old wizard.
Click to expand...
Click to collapse
Hope you're hungry...
Anyway, I wasn't slating the hermes in itself..many of my friends have one p )..it was HTC themselves for still selling devices to consumers with a known fault.
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It's a valid gripe, IMO. The problem you experienced is certainly 'hush-hush' with them.

@vp3G
aaah....I thought it was your rom because of the nifty splash screens!
I was considering getting a kaiser but I think I will play it safe and wait until it's been 'in the field' for a while...
See you later,
Andy.

[Cracks] What to check before getting your X1 back

Ok, so, today is THAT day.
You had to wait 15 business days or more (fuc***g damn slow SE repair service!), but tonight you camped in front of your SE dealer to get back your X1 as soon as possible.
But, since you have read xda (every day, with a page refresh every 3 minutes, because you love xda ), you know that some X1 are not really new or repaired, but SE had that great idea of giving you a refurbished one (please, read Mein Kampf if you have Vodafone and leave every hope to get a new X1 ).
So,what do you have to check on your repaired X1 to be sure that it has really been repaired:
1 - no more cracks (that may sound stupid, but... it's definitively not!)
2 - tricolour screen shows original HardSPL (so, it doesn't show "Olinex")
3 - There is no cooked ROM
4 - Touchscreen and buttons works
Any other ideas?
I'll get my X1 back in 10 days, but hope this will help other people avoiding them other costs and surprises!

[email protected] said:
But, since you have read xda (every day, with a page refresh every 3 minutes, because you love xda )
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True .
Check for scratches on the battery cover. Especially near the USB port. Check the camera for scratches as well. It sounds obvious, but many people don't do it!
Nice idea btw.

when u get the phone back from sony repair centre they always wipe it clean (like when u get a new phone).
i was lucky to get a new handset replacement but now there is a crack on this one too. i hope they give me another new one as i dont want a battered one that someone else has sent back (or my one back as it has been treated well)

I waited 15 days i got my phone worse than before i sent to service.There was no crack on my phone but after repair i got 3 different cracks and they changed my navigation pad and button.And they were not working correctly as well.I called se south africa they apologised and they said please re-book for repair and i did.I am waiting new results.I hope i am gonna gel my phone 1 piece.Lol.Lets hope.Cheers.

15 days and a cracked phone... what the hell, why X1 support sucks in that way? and, it's not SE, since I never heard someone complaining on other SE model support.
Will let you know as far as I get my X1 back... witha 3,5% probability that it will be *really* repaired (really sad about this point...)

I lost the backplate to my HD2 whilst getting very drunk last night :(

Anyone know where i can get a replacement backplate? I have googled forever today and came up with sqat. I sent an email to the HTC website hopefully they may get back to me soon.

Aha I did that last week and have totally bashed up the corners of the device dropping it on to concrete.

OMG, sorry to hear about your loss buddy, hope you get it sorted.

yer hurts to hear

http://www.easydevices.co.uk/pp/HTC_Accessories/HTC_HD2/HTC_HD2_EXTENDED_LIFE_BATTERY.html
cheap just to get you by for now....

If anyone has a bricked HD2 i would quite happily buy the backplate from them?
HTC replied to look at their website - duh, i already did that as explained to them. My O2 said they cannot find anything in stock lol
Madness

I am actually amazed that neither O2 or HTC are willing to supply me with a replacement backplate - HTC saying that they do not have them on their website, O2 denying all responsibility.
Wondering what my options are??

I'm actualy amazed that people are so rich to take their high-end mobile phones to party and waste themselves (with the phone). How about having old nokia pub phone? Or being more careful? I guess you should check ebay and other auction to find some destroyed HD2 for these parts.
Btw, how did you managed to lose the backplate? I cant even take it out most of the time (have to really try hard).

TheDynamo said:
I am actually amazed that neither O2 or HTC are willing to supply me with a replacement backplate - HTC saying that they do not have them on their website, O2 denying all responsibility.
Wondering what my options are??
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Agreed, I contacted HTC 3 times and each time they completely didn't even acknowledge the backplate question and just talked about my other points (sms etc). I have to say their customer service has so far been terrible.
I should hopefully be getting a replacement HD2 from vodafone in the next few days if I didn't have to give my old one back I might have been able to send you the backplate, though it was loose on one corner anyway... You might have to make do with the extended battery one for now till the backplate replacements come (surely they will come eventually?)

I think you are probably right about having to get the extended back cover/battery - which does not ship until march (its laughable)

Sorry mate but I couldn't keep the cover for you, the bloke checked it over this morning when he collected it, so extended battery (when it comes out) might be the way to go, or by then they might have the normal versions out?

I have a spare !!
Strangely enough, I actually have a spare backplate, for the HD2. I recently had to send back my HD2 for repair and had to remove battery and backplate before sending, when it was returned (within days 30thDec till 5th Jan, very impressed), it appeared with another.
Although it's always useful to have a spare, I would love to help out, I always come to these forums to find fixes and such, and not clever enough to normally help anybody out, however as luck would have it, this might be my opportunity
Let me know if I can help ........

not so much a problem, friends of mine found themselves married after parties!

Hey HTC-Robbiem, many thanks - I have just PM'd you

HTC-Robbiem said:
Strangely enough, I actually have a spare backplate, for the HD2. I recently had to send back my HD2 for repair and had to remove battery and backplate before sending, when it was returned (within days 30thDec till 5th Jan, very impressed), it appeared with another.
Although it's always useful to have a spare, I would love to help out, I always come to these forums to find fixes and such, and not clever enough to normally help anybody out, however as luck would have it, this might be my opportunity
Let me know if I can help ........
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What a top geezer - and his 1st post on xda too!
+1,000,000 for HTC-Robbiem

If anyone else has a decent backplate spare then I would be willing to buy it off them.
Cheers
WB

I found this http://www.repairhppda.com/htc-htc-touch-hd-c-114_129_308.html
I haven't used the company, nor can I vouch for them.

Here you guys go!
http://www.netimes.com/shop/original-htc-hd2-battery-cover-p-2564.html?cPath=80_731

HTC-Robbiem said:
Strangely enough, I actually have a spare backplate, for the HD2. I recently had to send back my HD2 for repair and had to remove battery and backplate before sending, when it was returned (within days 30thDec till 5th Jan, very impressed), it appeared with another.
Although it's always useful to have a spare, I would love to help out, I always come to these forums to find fixes and such, and not clever enough to normally help anybody out, however as luck would have it, this might be my opportunity
Let me know if I can help ........
Click to expand...
Click to collapse
Firstly... Top bloke, i have only been a member of this forum a few month but instances like this make it what it is
Secondly thanks to all those who posted links to buy them, i have been thinking of having my name engraved on the back of my HD2 "looks cool" but i would still like a spare just in case it goes wrong,

Ebay link, £13.50 delivered http://cgi.ebay.co.uk/HTC-Touch-HD2...ies_MobilePhoneFascias_JN&hash=item439f166d1c

[REPAIR]HD2 random rebooting

Ok, i've given up.
My HD2 is driving me nuts, i've been taking it for granted for a long time, but i've decided to send my HD2 for repairs.
Maybe some users can identify themselfs in my symptoms and perhaps go for a repair as well. I'll try to keep you guys up to date on this situation.
Status:
18/10 - Received my repair ticket. Scheduled pickup tomorrow between 08:00 and 10:00 GMT +1.
19/10 - Phone got picked up by courier service, 8.30AM in the morning.
20/10 till 25/10 - No change in status and/or picked up!
26/10 - Decided to call after a prolonged status update. Summary of conversation: "Yes, everything is fine. No the status hasn't been changed, but you should receive your phone back in about a total of 2 weeks, so somewhere next week i guess."
27-10 till 2/11 -- No change in status and message.
3-11 - Received a package back with my repaired phone! Results: Boardswap, phone shutdown while diagnosing at the repair center. They even replaced my camera lens!
Total repair time due: 15 days
The following below describes the problems that occur (allot!), perhaps you can identify yourself in this as well.
Issie:
- Phone restarts (randomly) and holds at the HTC boot logo when back(bottom)cover feels warm-to-hot.
- Phone reboots when back(bottom)cover is warm, but not hot enough to hang at HTC boot logo, but soon after booting to Windows mobile, the device may reboot again.
Happens when:
- Browsing Internet (3G/HSDPA)
- Listening to Music (through SD card)
- Playing a game
- Having a (long) phone call the device
(temporarily) fix for issue:
1. Do a ‘Battery-Pull’ (extracting the battery) which shuts down the device.
2. Let it cool down for a couple of minutes until the back(bottom)part doesn’t feel warm enough anymore.
3. Re-insert battery, and restart phone.
4. If cooled down enough, the phone will restart correctly when powering up the device, until issue happens again, where step 1 needs to be done again.
The above mentioned issue don’t happen when the devise isn’t put under ‘load’ (I.e: use applications/browse(the web)/music etc). Putting the phone in sleep/standby or just sending a text message will not reboot the phone.
Tried the following official fixes:
- Hard Resetting the device > Issue remains.
- Updating to a new (official) ROM (RUU_Leo_HTC_NLD_1.48.404.2_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship.exe )
> Issue remains, even after a Hard reset with above noted ROM.
- Formatting and/or removing the SD card from the Device > Issue remains.
Tried the XDA fixes:
- Different Radios: Any radio in the official HD2 Radio topic
- Many different Roms
- Formatted the SD card, tried a different one, and even None.
Concluding:
Seeing to have tried all options relating to a software issue, I think this might be a hardware issue.
Contact with HTC:
Having sent some messages over with HTC they sent me this last message:
[name]
(Benelux Support
(Tech)) Close Pending Hi Maseo, Thank you for letting me know. It really sounds like a hardware issue. Please let us know if you need anything else. Kind Regards, 2010/10/18 12:42:46

I have the exact same problem and tomorrow it is going to the repair center. Unfortunately I have a crack in the digitizer, I hope they don't use it as pretext to charge me extra!

relic said:
I have the exact same problem and tomorrow it is going to the repair center. Unfortunately I have a crack in the digitizer, I hope they don't use it as pretext to charge me extra!
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My screen is still in mint condition, only thing that cracked if my camera-glass due to a bump against my table at home.. But more then that it's nothing.
I've noticed more people having the problem, so i thought maybe more people have my issues as well and could go for a repair after seeing this topic.

maseo said:
My screen is still in mint condition, only thing that cracked if my camera-glass due to a bump against my table at home.. But more then that it's nothing.
I've noticed more people having the problem, so i thought maybe more people have my issues as well and could go for a repair after seeing this topic.
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Click to collapse
They will blame your problem on humidity in the device after the camera glass cracked. Did you change the camera-glass? I suggest you do that before you send it for repair otherwise you have to pay for the repairs as it does not fall under warranty (check on ebay for camera glass lens).
I think we're both in the same pickle:/
I am crossing my fingers they won't charge me.

relic said:
They will blame your problem on humidity in the device after the camera glass cracked. Did you change the camera-glass? I suggest you do that before you send it for repair otherwise you have to pay for the repairs as it does not fall under warranty (check on ebay for camera glass lens).
I think we're both in the same pickle:/
I am crossing my fingers they won't charge me.
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Click to collapse
I haven't. And a device breaking down from the camera end is highly unlikely.
It's impossible for me to replace it now as it's being picked up tomorrow morning. If they have to repair it, so be it. As long as it's not a outrageous high price..
You got experience in this, them blaming me in case of humidity, or you just guessing?

maseo said:
I haven't. And a device breaking down from the camera end is highly unlikely.
It's impossible for me to replace it now as it's being picked up tomorrow morning. If they have to repair it, so be it. As long as it's not a outrageous high price..
You got experience in this, them blaming me in case of humidity, or you just guessing?
Click to expand...
Click to collapse
After speaking with their customer rep they pointed out to me that it is possible that the device malfunctions because of cracks leading to humidity and temperature problems. And that is not under warranty.
If your camera lens is cracked, it is easy for them to blame it on humidity due to the crack. This is a possible scenario, I can't predict but if we learned anything from repair under warranty, companies will to blame it on the customer before they fix it under warranty.
My advice to you is to cancel the pick up and reschedule another one later, go to ebay and buy a second hand glass lens and glue it yourself. It cost you less than 5$ to do that. Better than relying on their repair and end up paying hundreds of dollars. This way you eliminate the excuse of them blaming the defect on you.

relic said:
After speaking with their customer rep they pointed out to me that it is possible that the device malfunctions because of cracks leading to humidity and temperature problems. And that is not under warranty.
If your camera lens is cracked, it is easy for them to blame it on humidity due to the crack. This is a possible scenario, I can't predict but if we learned anything from repair under warranty, companies will to blame it on the customer before they fix it under warranty.
My advice to you is to cancel the pick up and reschedule another one later, go to ebay and buy a second hand glass lens and glue it yourself. It cost you less than 5$ to do that. Better than relying on their repair and end up paying hundreds of dollars. This way you eliminate the excuse of them blaming the defect on you.
Click to expand...
Click to collapse
Sounds plausible, but that wouldn't make sense in the way the device is manufactured. The CPU/GPU/Radio base i at the bottom. Any malfunctioning due to possible humidity in the camera would only lead to a malfunctioning camera, and that's not the case at this time.
Given, if i had more time i might have placed it, but i'm not in the occasion to do that right now.
I'll just have to keep my fingers crossed, im more afraid they'll go at you for a broken digitizer..

maseo said:
I'll just have to keep my fingers crossed, im more afraid they'll go at you for a broken digitizer..
Click to expand...
Click to collapse
I wish you the best. Let's keep each other updated on the situation. I am curious to hear good news!

relic said:
I wish you the best. Let's keep each other updated on the situation. I am curious to hear good news!
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Click to collapse
The same goes to you! I'm very curious on what will happen..!
gonna miss my phone though..

maseo said:
The same goes to you! I'm very curious on what will happen..!
gonna miss my phone though..
Click to expand...
Click to collapse
Double check this. Pull your battery and make sure that none of the pins are bent and touching each other. This has caused some issues, but not exactly the one you're describing but it can't hurt to check. If they are bent, straighten them out and see if the issue is resolved.

dipaolnv said:
Double check this. Pull your battery and make sure that none of the pins are bent and touching each other. This has caused some issues, but not exactly the one you're describing but it can't hurt to check. If they are bent, straighten them out and see if the issue is resolved.
Click to expand...
Click to collapse
Thanks, but to no avail.
Those 3 pins were straight and sitting nice and snuggly against each other.

i also have a battery problem battery seems to be dying. under 30% phone becomes unstable. also sometimes doenst want to load or boot.
last 2 must be a connector problem (indeed it must be. put battery in without taking care to put contact points in the 3 little squares then the battery doesnt work)
ive mailed custumer service, it must be part of the warranty so i want a new battery

avathar behemoth said:
i also have a battery problem battery seems to be dying. under 30% phone becomes unstable. also sometimes doenst want to load or boot.
last 2 must be a connector problem (indeed it must be. put battery in without taking care to put contact points in the 3 little squares then the battery doesnt work)
ive mailed custumer service, it must be part of the warranty so i want a new battery
Click to expand...
Click to collapse
My problem has nothing to do with the battery at all.. don't hijack this topic for something un-related..

Day 2:
Phone is still enroute to HTC Service Center according to the Servicetracker..
how long does it take to deliver a phone i wonder..

My experience with HTC customer services
In the case of my HD2 (same symptoms):
Went back to Standard ROM/Radio/Bootloader Friday 17/09/10
Confirmed problem still existed on standard software 17/09/10
Called HTC customer services 18/09/10
Collection booked for Monday 20/09/10
Confirmation email received that phone had been received 21/09/10
Status changed from "Received your phone" to "Repairing your phone" 03/10/10
Status changed to "Awaiting despatch" (or something similar) 03/10/10
Received email confirmation phone was being shipped back to me 04/10/10
Received phone back with new IMEI (presume new motherboard) 05/10/10
All in all, I was without the phone for 2 weeks but I have no complaints about the service at all. A message telling me what they'd done to fix the problem would've been nice, but it's fixed and working perfectly so I'll forgive them for that.
After a week without my HD2, my spare phone was really annoying me due to it's lack of capability (HTC StrTrk) so I bought an Orange San Francisco, used it until my HD2 came back then sold it to someone I work with for what I paid for it.

Yeah, the fun thing is, is that the service center is almost figuratively around the corner, still they said it could take up to 2 weeks though.
I'm gonna get a Nokia 5800 as a lend-phone from a friend of mine.
I was looking into getting the Desire HD possibly this friday, but that's just too much as next to having the HD2, haha!

maseo im not trying to hijack anything!
maybe your sister if she looks nice.. so pls dont use that tone!
seems to be a battery issue with your phone so it seems with mine... it could also be a connector/motherboard problem so my post was on topic.
i submitted a problem to tech support and got a ticket they want me to call cust service to check my phone, i dont want to lose it for at least 2 weeks.
i want to get a new battery! so ill try to get that.
(also you reply a lot... do you want your posts to go up or something? )

avathar behemoth said:
maseo im not trying to hijack anything!
maybe your sister if she looks nice.. so pls dont use that tone!
seems to be a battery issue with your phone so it seems with mine... it could also be a connector/motherboard problem so my post was on topic.
i submitted a problem to tech support and got a ticket they want me to call cust service to check my phone, i dont want to lose it for at least 2 weeks.
i want to get a new battery! so ill try to get that.
(also you reply a lot... do you want your posts to go up or something? )
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Don't want to keep bumping it without no-reason, im just replying that's all ;-)
If it were a battery problem it would show other symptoms, ditto for the connector. Im more confident it's more hardware related, but to be precise what, i don't know.
A new battery is quite inexpensive, why don't you just get one? Saves you the hassle of getting (or trying to get) a new one through HTC.
Day 3 that my phone is underway, takes ages for a small trip by courier apparently ?

maseo said:
Don't want to keep bumping it without no-reason, im just replying that's all ;-)
If it were a battery problem it would show other symptoms, ditto for the connector. Im more confident it's more hardware related, but to be precise what, i don't know.
A new battery is quite inexpensive, why don't you just get one? Saves you the hassle of getting (or trying to get) a new one through HTC.
Day 3 that my phone is underway, takes ages for a small trip by courier apparently ?
Click to expand...
Click to collapse
ya I have the same thing still underway.

relic said:
ya I have the same thing still underway.
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Click to collapse
My god.. almost a week further, it's still enroute?!
how's it going on your end relic?
26/10: Decided to call after a prolonged status update. Summary of conversation: "Yes, everything is fine. No the status hasn't been changed, but you should receive your phone back in about a total of 2 weeks, so somewhere next week i guess."