Related
Warning: Take this with a grain of salt. I got this info from a sales rep at a corporate t-mobile store.
So I went to a t-mobile store over the weekend, I had a issue with my back cover, and asked about any new batteries. The guy gave me a new back cover and a 2nd battery to hold me over until the new ones came out. He told me starting next week, the new G1s will be shipping with a better extended battery, and should be starting a replacement program for current g1 owners. I just hope its true.
lol i just bought an extended 2200mAh battery ><
ah well, only cost me £15. sure hope i get another one though
Meltus said:
lol i just bought an extended 2200mAh battery ><
ah well, only cost me £15. sure hope i get another one though
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I doubt tmobile uk would ever do anything like this... it was meant to be happening in us
Meltus said:
lol i just bought an extended 2200mAh battery ><
ah well, only cost me £15. sure hope i get another one though
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Click to collapse
Care to share where you've ordered it for 15 quid? I want one too...
good old ebay
but unfortunatly the seller has closed his ebay account for whatever reason which is a shame. damn good battery too.
heres his account anyway http://myworld.ebay.co.uk/bestpower-uk
Meltus said:
good old ebay
but unfortunatly the seller has closed his ebay account for whatever reason which is a shame. damn good battery too.
heres his account anyway http://myworld.ebay.co.uk/bestpower-uk
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I am sure you can still find his email if you used paypal and pass it over to him. just an idea.
his e-mail (or the company's email) is [email protected] good old paypal
also, the battery as £10 with £5 delivery.
delivery time was a bit ****.
I doubt this.
I know that randomly you can get some quick help from T-mo stores when it comes to extra phone parts laying around, but I was having issues with my phone back (grey one) fading to some brownish color.
I called to see if they would cover it under warranty and I was told that they do not stock any battery covers for warranty replacements.
IF they were to warranty a phone, they would have you send them the phone and that I would keep the battery and battery cover.
Since this would not fix my problem, they said they would have to replace the whole phone.
(Since my phone is rooted), I did not want to do this so I told them it was poor service to make me send in my whole phone for a battery back cover which I could get from HTC (which was in stock) for 15.00 + S&H.
So the Rep at the PDA support spoke with his supervisor and credited my account with the cost of replacing the battery back.
Long story short, if they can't even replace the battery or phone w/o sending the WHOLE phone back, then why would they even have extra of either laying around.
P.S. I went with the black back, no point in it fading again. It also looks kinda like a Storm Trooper now.
I walked in and showed them the back of my phone, and they grabbed a replacement back cover for me. But I did got to a corporate store.
the battery replacment program may not be too far off. when i had my wing a new battery got sent to me by T-Mo...........saying that some had experienced overheating problem and such.
the pacakge arrived out of no where.........all i had to do to not be charged was send back the old battery.
so it may come to fruition for our G1's
aad4321 said:
yeah, but they replaced the battery because it was like catching fire, not because the life sucks
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well my battery is like heating oven... especially when connected and im using it.. omg! i can get burned with that thing.
It doesn't seem like HTC asks you over the phone. Do they just get the phone and then charge you if it is an unlocked bootloader?
My phone isn't rooted, but I was asked if I'd rooted it in one of my two warranty swaps.
I'm in the process of doing that now. My rooted phone has been with HTC for a few days and I have not heard anything yet. I'll update when or if I do.
many people on these forumns have without issue.
they charged my $55 for a replacement because of my unlocked b/l.. good for the pople who got away with it though
zachthemaster said:
they charged my $55 for a replacement because of my unlocked b/l.. good for the pople who got away with it though
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What was the process that was executed for this? Did they call you? Say something? Did you try and get out of it?
nope. i got my inquiry a couple days after i sent it in and it said that my cost was $55. i called them and they said it was "something i did". but the only thing i would have done was unlock the bootloader. i hadnt dropped it or scratched... basically brand new. so.. much luck you. hopefully you dont get flamed for trying to rip HTC off, like me in the other thread i started haha
zachthemaster said:
nope. i got my inquiry a couple days after i sent it in and it said that my cost was $55. i called them and they said it was "something i did". but the only thing i would have done was unlock the bootloader. i hadnt dropped it or scratched... basically brand new. so.. much luck you. hopefully you dont get flamed for trying to rip HTC off, like me in the other thread i started haha
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I'm not trying to rip them off. I will not hide it if I'm asked and I haven't been so far. What do you mean you got your "inquiry"?
I'm sending mine next week just for the dust under the screen problem. why are you guys sending yours?
Because of my atrocious battery. Although, they offered to send a free battery if I thought mine was bad.
Has anyone returned it for a full refund (or minus $55) with an unlocked boot loader? I wouldn't mind doing that and picking up the Milestone instead.
arminstone said:
I'm sending mine next week just for the dust under the screen problem. why are you guys sending yours?
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First (new) phone had a problem with the g sensor and an ill-fitting bottom plastic bit.
Second (first swap) phone had a blue tint to the screen, and a very noticeable blue tint in the bottom fourth or fifth of the screen. Also a dead pixel.
Third (second swap) phone has a much better screen, but still a bit of noticeable blue tint along the bottom edge. Also, the horizontal g sensor is off by quite a bit, and it has the same ill-fitting bottom plastic issue the first had, only much less annoying than the first.
I'm calling tomorrow to do a third swap, hoping this one won't have any issues. If it does, I'll keep whichever is better, and wait a few months before doing another swap. Maybe some of the later AT&T batches won't have the same kinds of problems.
Even with all that, this is the best phone I've ever had. I'm just being super picky after forking over $530. The swaps have been easy; I get a new one overnighted and then send the old one back in the same box with a fedex label htc provides. I have zero complaints about the service, I just wish I'd gotten a perfect phone in the beginning. =)
digital bliss said:
Has anyone returned it for a full refund (or minus $55) with an unlocked boot loader? I wouldn't mind doing that and picking up the Milestone instead.
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The Milestone also has the dust problem. I came from a Telus Milestone because it got a speck of dust and I was afraid more would get in. Now I have a speck of dust under my Nexus but it is really small and no more has gotten in.
arminstone said:
I'm sending mine next week just for the dust under the screen problem. why are you guys sending yours?
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the inquiry is what they send you in the email. its basically a summary of the repair and the cost
Looks like I have no costs?
Status: We have completed your case. If you can help us improve our service, or would like to comment, please contact HTC customer service representatives.
Service Type: Repair
Service Model: C4-On site exchange
Failure Description: cx ci battery life is an issue set cx up for swap.
hah2110 said:
Looks like I have no costs?
Status: We have completed your case. If you can help us improve our service, or would like to comment, please contact HTC customer service representatives.
Service Type: Repair
Service Model: C4-On site exchange
Failure Description: cx ci battery life is an issue set cx up for swap.
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Click to collapse
Well, if battery is an issue couldn't just have replaced your battery? That would cause no concern over the phone itself, so maybe they haven't checked the bootloader yet...
andythefan said:
Well, if battery is an issue couldn't just have replaced your battery? That would cause no concern over the phone itself, so maybe they haven't checked the bootloader yet...
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The battery wasn't replaced as I confirmed with them as it wasn't the battery.
hah2110 said:
The battery wasn't replaced as I confirmed with them as it wasn't the battery.
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Hmmm.. I'm having trouble with my N1 as well, but I'm reluctant to send it in in fear that they'll charge 55 dollars over the unlocked bootloader just to repair just the power button.
:\
I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.
I have not returned a phone yet, but as many have stated, "it does not void your warranty to root, only to unlock the bootloader" so in theory you should just be able to send it in.
.....except that warranty won't cover a cracked screen.. I think the going rate was $280?
are you insured through assurion?
You broke it, you buy it.
Sent from my Nexus One using XDA App
t0ph0id said:
I've cracked my screen
Went go-karting today and got thrown around so much in the kart that the screen cracked.
So, what's the best way about getting it repaired?
Can I just send it straight back to HTC UK and get the screen replaced under warranty? My phone is rooted, but not unlocked.
Click to expand...
Click to collapse
I dropped my N1 on the floor in my house (stone floors) two weeks ago and cracked the glass screen.. picked up a new glass screen on ebay for $38 shipped and spent about two hours replacing it myself.. turned out perfect.. just be very patient and take your time during the replacement process.
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
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No, it's the digitizer/screen. The display would be a lot more expensive to replace.
Hi mate.. if the amoled still works you are fine yiu would just need a new digitalizer, about £20 from ebay and fix it youself.. if the amolded wkrks you need a new lcd, £45 from ebay.. i nroke my amoled, fixed it and now works.. good luck!!
Sent from my HTC Desire using XDA App
t0ph0id said:
This is the damage, I don't think the glass is broken so is it just the LCD screen beneath that I'll need to replace?
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khaytsus said:
No, it's the digitizer/screen. The display would be a lot more expensive to replace.
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Click to collapse
If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?
when i dropped my nexus one, the amoled broke, not the outer screen/digitizer. i believe the cost for a new amoled was around $85 plus shipping and it would also cost your warranty. therefore, i sent it back in for repair and it cost $115 total, warranty still intact. btw, i opted for a refurb unit instead of waiting for them to return my damaged unit.
good luck, you have to decide if its worth voiding your warranty to fix it yourself.
t0ph0id said:
If that's the case, then why when I power it on does nothing appear?
It vibrates when booting so I know its working?
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Click to collapse
Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.
khaytsus said:
Sorry I missed that part.. Yeah if it's not showing anything the display has problems, although I find it odd it would break but not the digitizer.
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Click to collapse
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
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Click to collapse
It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App
t0ph0id said:
Yeah strange isn't it, anyway, HTC are collecting it tomorrow, I'll have an estimate for repair in a few days. No idea how much it's going to be just yet.
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Click to collapse
!PANDA said:
It is gonna be high! You wille get 3 options..1) fix the phone for a very high price 2) get the phone and pay around $40 for the labour and delivery 3) dispose of the phone for free by htc.. so pretty much re use the parts for another phone..
Not a sencible choice calling htc in my opinion
Sent from my HTC Desire using XDA App
Click to expand...
Click to collapse
Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...
t0ph0id said:
Having searched the internets I've found reports of people having it fixed by HTC UK for between £60 - £100
Also, I was told if I didn't want them to carry out the work there would be a £20 fee to return the phone to cover postage and the engineers time.
I think you're estimates are way off, however, I'm going to wait until I get my quote or I'll be eating my words...
Click to expand...
Click to collapse
These were the options to fix my Desire but then got it with the fee and fixed it my self
Sent from my HTC Desire using XDA App
I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.
Hey buddy i had the same issue with my desire.. cracked in a similar way, HTC quoted me £238 for screen, housing, new logic board & labour.. even asked them just to replaced the screen cos i did see anything wrong with the housing but they said they couldn't do it cos motherboard had been bent..
so just got a replacement lcd from ebay at £45, took 45mins to fit the new screen everything working correctly
oh and the logic board wasn't bent! cheeky HTC
incredulous said:
I'm impressed t0ph0id, I accidently got a slight scratch on my week old N1, it's small but I know it's there and I'm really upset about it.
You have properly screwed the screen and you seem ok with it
Wish I could be as relaxed as that haha.
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Click to collapse
I've already spoken my mobile insurance and they repair/replace accidental damage so I know I can go through them if it's going to cost too much.
They'll repair, replace, give an alternative if they don't have the model or give a cash equivalent.
Yep haha, seems hard when yoyr trying to take it apart and not brake any bits off, but now.. soo proud of myself! Never thoughed I would ever be in my phone, sick thought, jehe
Sent from my HTC Desire using XDA App
anyone knows one that is at least nearly as good as the original?
ebay is filled with fakes trying to look good and just plain fakes.
i bought one which i knew it wasn't genuine but i thought "what the heck, it's probably good for a few hours" and it isn't. i have to underclock the cpu so the phone wouldn't reboot and in lasts 6 hours if i'm lucky.
Just get the original. Its not that expensive. In india it is 1000 bucks. Do the math..
Bought two on DealExtreme... obviously fake and been using one without any issues.. honestly can't tell if it's fake or original judging only by the endurance.
I would like to share my experience of battery purchase. I bought a battery from ebay, this one:
http://www.ebay.com/itm/19066970991...X:IT&_trksid=p3984.m1497.l2649#ht_1357wt_1141
I recieved the package in just over a week, but it was a battery for some ZTE device!!! I contacted the seller and they immediately sent me another one. Under one week later I had my new battery(seems like an original battery).
On first charge it seems to hold a lot better then my 15 months old battery I had. Charging now takes 1.5 hours like it used to, the old battery was 0-100% charged in 30-40 minutes, with the original charger.
So for 4.99$ or in my case under 4€ including shipment I can go more then a day of normal use, surfing, mail, calling, reading xda..
Or easily 2 days of light use.
I think it was well spent money, I recommend!
Edit: I guess I should mention that battery tested with ezet CM7.
VuDuCuRSe said:
Bought two on DealExtreme... obviously fake and been using one without any issues.. honestly can't tell if it's fake or original judging only by the endurance.
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Click to collapse
Also bought one from DealExtreme, it works ( no problem there ) but mine doesn't last as long as the original one ( tested on the official 2.3 ), but great for spare if you don't have a charger around .
bdefour said:
Also bought one from DealExtreme, it works ( no problem there ) but mine doesn't last as long as the original one ( tested on the official 2.3 ), but great for spare if you don't have a charger around .
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Click to collapse
I bought two of those dx-ones and both had the same s/n
Works maybe a half a day per battery.
soumen08 said:
Just get the original. Its not that expensive. In india it is 1000 bucks. Do the math..
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can you guide me to a link where they sell original ones in India? have you tried one.
Anyone tried something like this: http://www.ebay.com/itm/2050mAh-HB4...763808?pt=PDA_Accessories&hash=item416369f9a0
Interested in buying.. I dont care if it's a fake brand.. I only care if the mAh is true or not :/
soumen08 said:
Just get the original. Its not that expensive. In india it is 1000 bucks. Do the math..
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Click to collapse
Where do you get the original one? In bangalore? any idea
In Bangalore, Huawei has a service center near KR Puram. They actually couriered me one since Im too lazy to move around too much
Any huawei service center should be able to give you one if you turn up. Give them a call first.
Is there anyone here who can help me buy a new battery in India?
Dycekim said:
Is there anyone here who can help me buy a new battery in India?
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I contacted Huawei service center (in chennai) they didn't have the battery for our phone finally ended up ordering it from deal extreme
ca1v1n said:
I contacted Huawei service center (in chennai) they didn't have the battery for our phone finally ended up ordering it from deal extreme
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Click to collapse
Ok so how much did you spent on the shipping and all, and how long exactly does it take to deliver all the way to chennai?.
Dycekim said:
Ok so how much did you spent on the shipping and all, and how long exactly does it take to deliver all the way to chennai?.
Click to expand...
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$3.70 including shipping ordered it last week yet to receive it
ca1v1n said:
$3.70 including shipping ordered it last week yet to receive it
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Click to collapse
Thanks, just to be clear there are absolutely no extra charge right?
Dycekim said:
Thanks, just to be clear there are absolutely no extra charge right?
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that is what i have been told this is my first time buying from DX will confirm after i receive it
y
may in aliexpress.com
@Dycekim I got the battery can confirm the final price is $3.70 incl shipping
ca1v1n said:
@Dycekim I got the battery can confirm the final price is $3.70 incl shipping
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Thanks mine hasn't arrive yet
ca1v1n said:
@Dycekim I got the battery can confirm the final price is $3.70 incl shipping
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dude how is the battery performance?
Today was a sad day for me. I was working with cables under my desk and my phone was next to me. An object fell off the desk and its corner landed right on my screen. The picture says it all.
Has anyone had to get their screen replaced? Did you go through LeEco support? I'm curious what it is going to cost and what the turn-around looks like. I've contacted support and I'm waiting to hear back.
Thanks!
I contacted support to see if there is a way to buy official screen replacements. They offered me a repair service, I had to pay for the shipping (both ways), but they couldnt gave me a price for the repair, they had to see fthe damage first. Finally I bought a screen replacement from aliexpress, 89 dlls with "fast" shipping. It should be delivered next monday.
TheDethEgineer said:
I contacted support to see if there is a way to buy official screen replacements. They offered me a repair service, I had to pay for the shipping (both ways), but they couldnt gave me a price for the repair, they had to see fthe damage first. Finally I bought a screen replacement from aliexpress, 89 dlls with "fast" shipping. It should be delivered next monday.
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Click to collapse
This is unbelievable. They are replacing it at no cost to me as a one time favor. I just have to pay shipping.
Best customer service ever.
slgooding said:
This is unbelievable. They are replacing it at no cost to me as a one time favor. I just have to pay shipping.
Best customer service ever.
Click to expand...
Click to collapse
Great for you. I told them I dropped the phone maybe thats why they have to charge me. Look at their answer:
"Regarding to your concern about the your cracked screen, as you mentioned earlier that you dropped your phone accidentally, we are sorry to say that we cater only for those issue with manufacturer defects. Since you dropped your it is automatically void it warranty. Please mind that you will charge on the repair service that we provided. "
For me the shipping was about 50 dlls, plus the repair fee, wich they did not how much it could be, I calculated around 120 dlls total. Thats why I bought a replacement from China.
TheDethEgineer said:
Great for you. I told them I dropped the phone maybe thats why they have to charge me. Look at their answer:
"Regarding to your concern about the your cracked screen, as you mentioned earlier that you dropped your phone accidentally, we are sorry to say that we cater only for those issue with manufacturer defects. Since you dropped your it is automatically void it warranty. Please mind that you will charge on the repair service that we provided. "
For me the shipping was about 50 dlls, plus the repair fee, wich they did not how much it could be, I calculated around 120 dlls total. Thats why I bought a replacement from China.
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Click to collapse
I guess I lucked out then! Got someone on a good day I suppose.
What you wrote and what you have recived?
hi, normally it cost 100-120 dollrs to replace a screen, recently I replace my LG G4 for about $100.
For LePro3 it's still perfect, just need to be extra careful with phone I think, good luck.
entchen66 said:
What you wrote and what you have recived?
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Click to collapse
I'm going to be sending it in tomorrow. I received a phone call from LeEco yesterday verifying my contact info and address. I'll post back more details once the device is repaired.
Update: LeEco had me send the device to Irving, TX for repair. It arrived at their service center yesterday, was repaired and shipped back out all in the same day. Expecting it Monday!
slgooding said:
Update: LeEco had me send the device to Irving, TX for repair. It arrived at their service center yesterday, was repaired and shipped back out all in the same day. Expecting it Monday!
Click to expand...
Click to collapse
how much did you paid for shipping?
TheDethEgineer said:
how much did you paid for shipping?
Click to expand...
Click to collapse
They wanted me to ship with FedEx. The cost was about $14 for 2 day business, which included insurance for $400. The package weighed 1.5lbs.
Originally they had asked for me to print a return label, however that isn't possible with FedEx (afaik) because you have to specify a shipping date. I was expecting an email from them, but it looks like they ended up covering the return shipping cost.
I do have to say that the communication is a little lacking from LeEco. The only reason I know it was sent yesterday is because of how I have my FedEx account setup. It notifies me when packages are sent to my address. I never received any confirmation that it was received, had been processed, or that it was even shipped back. Not a huge deal since the turn was ridiculously quick.
slgooding said:
They wanted me to ship with FedEx. The cost was about $14 for 2 day business, which included insurance for $400. The package weighed 1.5lbs.
Originally they had asked for me to print a return label, however that isn't possible with FedEx (afaik) because you have to specify a shipping date. I was expecting an email from them, but it looks like they ended up covering the return shipping cost.
I do have to say that the communication is a little lacking from LeEco. The only reason I know it was sent yesterday is because of how I have my FedEx account setup. It notifies me when packages are sent to my address. I never received any confirmation that it was received, had been processed, or that it was even shipped back. Not a huge deal since the turn was ridiculously quick.
Click to expand...
Click to collapse
wow that is a great price!
I remember checking some prices to ship from El Paso, Texas to I believe it was Irving, Texas, it was around 60 dlls including a return label. Let me know when you recieve your phone to see the how they did it! I´ll will be replaceing myseñf the screen this weekend
I got the phone back today. It is as good as new. It is as if I never shattered the screen! LeEco FTW .
Mine broke too. Kind of random because it broke right down the center without warning. I shipped it to Irving via USPS with Insurance. Shipped it flat rate in a padded mailer with the phone inside a prepaid USPS flat rate box inside. $6.80 each way to ship out and back.
I think they default to saying use UPS and FedEx because that have those mailers in house and also because they are well known in the business world. Figured if I shipped them a box inside a box for USPS they'd ship it back. Will let you all know how it turns out.
Sent from my ASUS_Z00A using XDA-Developers Legacy app
I just replaced mine with an lcd from AliExpress. To be honest it looks slightly better!
One more thing, the pre applied screen protector should be a tempered glass?? I had to remove it before removing the lcd and it did not felt like a tempered glass, more like a high quality plastic protector
Sent from my LeEco Le Pro3 using XDA Labs
TheDethEgineer said:
I just replaced mine with an lcd from AliExpress. To be honest it looks slightly better!
One more thing, the pre applied screen protector should be a tempered glass?? I had to remove it before removing the lcd and it did not felt like a tempered glass, more like a high quality plastic protector
Sent from my LeEco Le Pro3 using XDA Labs
Click to expand...
Click to collapse
Can you give me a link for the lcd replacement?
Edit.
Sry I forget we've sopken earlier in PM. Never mind.
ekkilm said:
Can you give me a link for the lcd replacement?
Click to expand...
Click to collapse
There you go
https://m.aliexpress.com/item/32762437006.html#autostay
Edit: No problem jeje
Sent from my LeEco Le Pro3 using XDA Labs
TheDethEgineer said:
I just replaced mine with an lcd from AliExpress. To be honest it looks slightly better!
One more thing, the pre applied screen protector should be a tempered glass?? I had to remove it before removing the lcd and it did not felt like a tempered glass, more like a high quality plastic protector
Click to expand...
Click to collapse
No it is not tempered glass. That is a rumor spawned by ignorance.
How easy was it to replace? Did you have to use a heat gun to remove it from the device?
TheDethEgineer said:
I just replaced mine with an lcd from AliExpress. To be honest it looks slightly better!
One more thing, the pre applied screen protector should be a tempered glass?? I had to remove it before removing the lcd and it did not felt like a tempered glass, more like a high quality plastic protector
Sent from my LeEco Le Pro3 using XDA Labs
Click to expand...
Click to collapse
slgooding said:
How easy was it to replace? Did you have to use a heat gun to remove it from the device?
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Click to collapse
Yes I needed a heat gun, I used a regular hair heat gun. It was hard because of the shattered parts of the screen had to be removed carefully and piece by piece, the rest of the screen came out easy.