For the past month my wife's Galaxy S5 Verizon Variant has been having issues receiving calls. She can make calls, text(In,Out), internet and everything else under the sun.
We where with MetroPCS and recently they said they had issues with BYOD Phones and that it should be corrected soon.
Less then a month later it happened again. errr..
So today we switched to T-Mobile thinking the issue would resolve and that it was metro goofing up.. well wrong apparently problem still occurring regardless of what settings I use all calls to her just go straight to voicemail.
Asides Factory Reset (trying not to do as she has alot of stuff un abled to back up so far ).. I am at a loss..
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Hello all, I've been a happy owner of a Note 3 32gb for Verizon for around 6 months now. The phone has been working great up until about 2-3 weeks ago and what its been doing in place has been quite strange. The phone REFUSES to receive phone calls, but its COMPLETELY random. Some days it will work just fine, others I will get reports from people that they called me 3-4 times, the phone rang all the way through, and I myself would never receive as much as a notification that I was even getting called. It's happening very consistently with my Girlfriend (We talk quite often, long distance relationship) and Its really beginning to get on both of our nerves. I've also had issues with text messaging, I'll receive messages from her DAYS after they have been sent (And I've already received them) and in some cases we've had texts come through that we didn't even send, at one point a text that I sent her, made it half way there, and the second half of the text was replaced with what appeared to be someone elses conversation. The phone works just fine for surfing the internet, tethering, etc, but when it comes to calls and texts it seems to be all messed up. I've tried resetting it, and I've checked my sim card, neither of which seem to be the issue. I'm currently located in Pensacola, FL, and am receiving decent service (2-3 bars most of the time on 4GLTE). Anyone have any idea what the issue could be or a way to resolve it? I was really looking forward to the Note 4, but if this is the kind of thing I can expect from Samsung I'll end up going else where with my money.
Liege said:
Hello all, I've been a happy owner of a Note 3 32gb for Verizon for around 6 months now. The phone has been working great up until about 2-3 weeks ago and what its been doing in place has been quite strange. The phone REFUSES to receive phone calls, but its COMPLETELY random. Some days it will work just fine, others I will get reports from people that they called me 3-4 times, the phone rang all the way through, and I myself would never receive as much as a notification that I was even getting called. It's happening very consistently with my Girlfriend (We talk quite often, long distance relationship) and Its really beginning to get on both of our nerves. I've also had issues with text messaging, I'll receive messages from her DAYS after they have been sent (And I've already received them) and in some cases we've had texts come through that we didn't even send, at one point a text that I sent her, made it half way there, and the second half of the text was replaced with what appeared to be someone elses conversation. The phone works just fine for surfing the internet, tethering, etc, but when it comes to calls and texts it seems to be all messed up. I've tried resetting it, and I've checked my sim card, neither of which seem to be the issue. I'm currently located in Pensacola, FL, and am receiving decent service (2-3 bars most of the time on 4GLTE). Anyone have any idea what the issue could be or a way to resolve it? I was really looking forward to the Note 4, but if this is the kind of thing I can expect from Samsung I'll end up going else where with my money.
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The problem can be from the mobile network or from your phone.
But it sounds most likely the problem is from the mobile network.
Put your SIM card into another phone for a few days to see if any problem.
So this phone has been great up until last night started having weird problems. I tried to send a text message and got a error message. This is the first time I have ever had this problem. I then turned off wifi calling and the text messages started working again. The next day (today) I found that I wasnt getting any phone calls. So I tried making a couple calls and nothing would happen. It would just say dialing for about 10 seconds then stop. I factory reset the phone. Text messages work fine, phone still has the same problem. Now waiting for a response from google tech support. Has anyone encountered this problem before???
Its a T-Mobile issue I'm getting it and so is my sister on iPhone 6s
I had this happen as well, but a new Sim card took care of my issue...
Just found out that T-Mobile had a national outage today. So pissed after factory wiping my phone. Calls are now working again.
I recently bought a used, unlocked T-Mobile Galaxy S7 and almost immediately rooted it using this guide.
Having used it for a few days however, I've noticed that it's been having issues getting a signal and dropping calls (which doesn't seem to be an issue with T-Mobile which is my carrier and naturally the SIM I'm using, as my spouse has an unrooted T-Mobile Galaxy J7 with none of these issues) and its become quite irritating.
When I rooted the phone it seemingly changed into a Verizon phone or something, as the T-Mobile logo was replaced with a Verizon one, the phone was suddenly filled with Verizon-branded bloatware and I would get notifications from a 'setup wizard' telling me that I'm not using a Verizon SIM card.
I can still call, and receive calls but it's incredibly inconsistent and the Verizon stuff is making me think the root may be the issue as I've tried messing with the network mode (switching from 'Global' to 'LTE/GSM/UTMS', etc.) but it's still really wonky.
I'm not sure what exactly is going on, or if anybody else has had this problem so any help is greatly appreciated.
SM-G900T - currently running stock MM ROM
Family Mobile (T-Mobile MVNO)
I've had the S5 almost four years now. Worked great on stock ROM, Cyanogen, and for a year or so on Lineage. For the past year, I've had cell network issues.
I started having a problem running Lineage, where I would randomly not be able to receive calls or SMS. In testing, I discovered that this would last for hours or days, until I rebooted the phone. Then it would work perfectly for a few hours and the problem returned. This was the same regardless of my location or cell tower, and who the call was from and what network they were on. I've never had a problem making calls or sending SMS, it's only been with incoming.
I've always been able to fix this by flashing back to the stock MM ROM. Then I would get tired of it and try Lineage again. Then I started having the same problem on stock, too.
I flashed stock a few times and finally got it working where I don't have the incoming calls problem, but there was a new problem. No LTE bandwidth. I started off with 7 mbs down and 100 kbs up. Now when I test it, it's 100 kbs for both. I've been running it this way for a few months.
Customer support from my carrier has always insisted that everything is fine on their end.
Now I'm afraid to flash anything, dreading the incoming calls issue will return.
Are there any diagnostic steps I can take to figure out what the problem is?
Has anyone else had this problem? I've got a stock Pixel 4 from T-Mobile that just doesn't get texts reliably. Doesn't seem to matter whether the sender is on an iPhone/Android. Sometimes they'll come in days late from when they were originally sent - sometimes not at all. I've tried all sorts of different texting apps besides the stock one. I've exchanged the phone at T-Mobile for a new one with a fresh SIM card - same issue. If I factory reset the phone, I'll get a flood of all the missed texts and it may work fine for like a week until the problem creeps up again. I've tried with chat features on and off. Nothing seems to fix this and I've had friends tell me they had similar issues and only solved it by switching to a different phone, but I don't have that luxury since I don't have Jump On-Demand. Stuck with this BS and super disappointed considering it's Google's own phone.
Prior to owning the Pixel, my wife and I had the exact same issues with our OnePlus 7's. Text messages were even going to the wrong contacts. We tried everything to remedy the problem via OnePlus. We even contacted T-mobile and they tried resetting our networks as well. Nothing worked. I finally got a hold of a representative at T-Mobile that said they were upgrading the network in our area and multiple customers were experiencing the same issue. So, we immediately switched to another messaging app and let our contacts know the issue and the new preferable way of contact. Now we own the Pixel, our SMS texts are fine and haven't experienced any issues, but it's more likely related to the network than the phone. But I'm still paranoid after that experience, so we hardly ever text anymore and rely on another messaging app with family and friends.