Proximity Sensor issue ... I think - OnePlus 5 Questions & Answers

Hey guys,
My Oneplus 5 is working fine without issues but when I make a phone call and have the phone up to my face on almost every call the speaker phone ends up going on by itself. I think this is because the screen is turning on even though the phone is up to my face which would probably be the proximity sensor. It might be worth noting that i use the phone on my left ear as I am a lefty. Is anyone else having this problem and does anyone know a solution to this problem?
Thanks!

NYFan said:
Hey guys,
My Oneplus 5 is working fine without issues but when I make a phone call and have the phone up to my face on almost every call the speaker phone ends up going on by itself. I think this is because the screen is turning on even though the phone is up to my face which would probably be the proximity sensor. It might be worth nothing that i use the phone on my left ear as I am a lefty. Is anyone else having this problem and does anyone know a solution to this problem?
Thanks!
Click to expand...
Click to collapse
Me too... The only solution i find its block the screen
Enviado do meu ONEPLUS A5000 através de Tapatalk

Are you using a screen protector that covers the sensor?
Sent from my ONEPLUS A5000 using Tapatalk

Devhux said:
Are you using a screen protector that covers the sensor?
Click to expand...
Click to collapse
No I'm not using anything but a cheap gel back protector.

I have the same problem. But I thought the screen was turning on because of double tap to wake .

Same issue here, I even started a thread about it weeks ago. Seems like there must be a dodgy batch of sensors.
I'm going to send mine back under warranty once I can get my 6o back from my daughter so I have a backup phone.
Sent from my OnePlus5 using XDA Labs

I have the same issue. I used *#808# to check whether the Proximity sensor is working as it should. And it does. For me it more looks like a software issue

Related

[Q] Galaxy Note 3 'Vibrates' When Tapped?

Hey fellow enthusiasts, I just realised that whenever I tapped on my phone, for example when I tap on the back of my phone, it kinda vibrates. anyone facing this issue?
justinfabregasss said:
Hey fellow enthusiasts, I just realised that whenever I tapped on my phone, for example when I tap on the back of my phone, it kinda vibrates. anyone facing this issue?
Click to expand...
Click to collapse
There is a haptic feed back when you press softkeys. you might be pushing them.
Sent from Galaxy Note 3 SM-N9005
When you mean vibration. Do you mean in your pocket? If you get the vibration/boom feeling then that the vibrating motor. Hope this helps.
Sent from my GT-S5830 using Tapatalk 2
hey guys, its not the haptic feedback. its like it somehow 'vibrates' when I tapped it on the back of my phone.
It hasn't occured to you that it might be something to do with this at all?
B3311 said:
It hasn't occured to you that it might be something to do with this at all?
Click to expand...
Click to collapse
it happened before this.
justinfabregasss said:
it happened before this.
Click to expand...
Click to collapse
Would have been helpful to say so..
For the record, and to stay on topic, no, mine doesn't.
B3311 said:
Would have been helpful to say so..
For the record, and to stay on topic, no, mine doesn't.
Click to expand...
Click to collapse
it doesn't really vibrate but it kinda feels like its moving when tapped with your nails.
Yeah I have the same feeling, like its on "haptic Vibro" but thats not enabled, yet still feels like a slighter Vibrate when hitting some keys?
I think I know what he means...
Its not a feedback from the vibrator at all -- I sometimes tap on my Note when I'm listening to music, like I'm playing a drum solo with my fingers
There is a faint vibration when I do that.
I always assumed it was just one of the sensors vibrating in response to my enthusiastic taps. Who knows, the shock sensor, the vibrator itself?
Anyway, I don't think its anything wrong or broken.
I don't think there is a problem... it happened with my note 2, but always worked well and flawlessly
I get it occasionally and gave up with it.
Sent from my SM-P600 using Tapatalk
See, I told you, your main board is coming apart.
Sent from my N9005
It shows missed call alert
Sent from my SM-N900 using xda app-developers app
I saw a thread on here that might help. It basically said that the camera module "vibrates" slightly when tapped. It's normal, apparently.
Sent from my SM-N9005 using xda app-developers app
The back of phone not the back button right I had this before but it was only happen for few days when I touch the phone it will vibrate so weird but I restore to factor and all problem gone
Sent from my SM-N900A using Tapatalk
I get this when I pick up my phone.but I think it's reminder for unread texted messages.
At least four me that's the only time it buzzed.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Hi!
A lady friend of mine has this problem on a GSIII.
She broke her screen and since i had a GSIII with dead mainboard i moved her mainboard to the other phone. Main camera & all.
The phone now works perfectly but has accuired the "vibrate when tapping" issue.
Personally i´d say that the vibrating camera module is a solid bet. Production tolerances might be a little on the loose side in the new camera/screenframe combo and there is a short unsupported flex cable from main board to camera module.
If i understand this particular issue correctly you dropped your phone a while back. This just might have knocked the camera module a bit around so it now sits a smidgeon more loosely in the camera bay.
If it really bothers you, a solution could be to disassemble your phone and try thightening the tolerances in the camera mount by adding small pieces of e.g. sticky tape on sides or bottom. If nothing else you´d be able to confirm or discard the camera module as the "culprit".
Personally though i wouldn´t worry about it, as long as everything hums along nicely with this particular handset.
Regards
Elo
Polar67 said:
Hi!
A lady friend of mine has this problem on a GSIII.
She broke her screen and since i had a GSIII with dead mainboard i moved her mainboard to the other phone. Main camera & all.
The phone now works perfectly but has accuired the "vibrate when tapping" issue.
Personally i´d say that the vibrating camera module is a solid bet. Production tolerances might be a little on the loose side in the new camera/screenframe combo and there is a short unsupported flex cable from main board to camera module.
If i understand this particular issue correctly you dropped your phone a while back. This just might have knocked the camera module a bit around so it now sits a smidgeon more loosely in the camera bay.
If it really bothers you, a solution could be to disassemble your phone and try thightening the tolerances in the camera mount by adding small pieces of e.g. sticky tape on sides or bottom. If nothing else you´d be able to confirm or discard the camera module as the "culprit".
Personally though i wouldn´t worry about it, as long as everything hums along nicely with this particular handset.
Regards
Elo
Click to expand...
Click to collapse
hello! thanks for your long reply, this happened before I dropped my device, so I reckon it isn't because of the drop! it works flawlessly, but do you think I should take it over to Samsung? or is it not an issue?
justinfabregasss said:
hello! thanks for your long reply, this happened before I dropped my device, so I reckon it isn't because of the drop! it works flawlessly, but do you think I should take it over to Samsung? or is it not an issue?
Click to expand...
Click to collapse
About the drop - oh yeah, you stated that earlier, my bad.
I´d leave it alone.
If the phone is still under warranty you could try taking it to a service center but then you´ll have to demonstrate there is an issue.
As everything works as it should that might be easier said than done.
Regards
Elo

Phone freezes when I get a phone call or make one

Love this phone (I generally only get nexus devices), but I'm getting this strange problem and wondering if anyone else is getting this.
Anytime I make a phone call or receive a phone call, my screen goes completely black. I can finish the phone call no problem, but when I'm done with the phone call the screen stays completely black and nothing works except holding the power button down for 10 seconds to reboot it. This just started the other day and is a real pain in the ass as I get a few phone calls a day.
I also just bought a 2016 Ford F-150 and the Bluetooth worked perfect for the first week of using the phone with the Bluetooth in the truck. Now it refuses to connect to my truck. Now I'm using a 3.5 mm headphone cable to play music through my truck. My wife's LG G4 and my Nexus 9 connect just fine to my truck, so I know its my phone.
I'm completely stock.. Not root, no ROM, no nothing. I'll try a factory reset on my day off, but just wondering if anyone else is having these issues. These are not deal breakers for me, but rather a PIA that I'm working around.
Thanks,
Dave
Sent from my Nexus 6P using Tapatalk
do you have a screen protector on it?
if so remove it and try the calls again...
uicnren said:
do you have a screen protector on it?
if so remove it and try the calls again...
Click to expand...
Click to collapse
Yes I do. I just installed it the other day. A tempered glass protector. I would have never of thought if that. What would cause the screen protector to do that? I'm pissed lol.
Sent from my Nexus 6P using Tapatalk
chefdave12118 said:
Yes I do. I just installed it the other day. A tempered glass protector. I would have never of thought if that. What would cause the screen protector to do that? I'm pissed lol.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
unfortunately some manuf. rushed to get their protectors to market quickly, and did not have proper cut outs for the proximity sensor, which causes your issue.
uicnren said:
unfortunately some manuf. rushed to get their protectors to market quickly, and did not have proper cut outs for the proximity sensor, which causes your issue.
Click to expand...
Click to collapse
I'll be dammed. Thanks for the info. First time I've had this issue. And my Bluetooth magically started working again. Not sure what that was about. Good info and someone should make a sticky about this in accessories.
Sent from my Nexus 6P using Tapatalk

Is my proximity sensor defective?

Hi everyone,
I've just got my new N6P and I found out that whenever I make phone calls the screen turns black and unresponsive until about 10 seconds after the call is ended. I can end the call with the power button and after locking and unlocking the phone the screen goes back to life.
I've read a lots of thread in this forum talking about screen protector causing this problem, but I have no screen protectors installed.
I also tried cleaning my phone very well and some other suggested workarounds: install Google Fit; disable ambient display; disable daydream; disable adaptive brightness. None of them worked.
Finally, I tried installing some apps to verify the behavior of the proximity sensor, but all of them just show that the proximity sensor measure 0cm of distance; of course there's absolutely nothing covering it.
In your opinion, is that a software problem or a hardware problem? Should I RMA my phone ASAP?
Thanks
Ieracos said:
Hi everyone,
I've just got my new N6P and I found out that whenever I make phone calls the screen turns black and unresponsive until about 10 seconds after the call is ended. I can end the call with the power button and after locking and unlocking the phone the screen goes back to life.
I've read a lots of thread in this forum talking about screen protector causing this problem, but I have no screen protectors installed.
I also tried cleaning my phone very well and some other suggested workarounds: install Google Fit; disable ambient display; disable daydream; disable adaptive brightness. None of them worked.
Finally, I tried installing some apps to verify the behavior of the proximity sensor, but all of them just show that the proximity sensor measure 0cm of distance; of course there's absolutely nothing covering it.
In your opinion, is that a software problem or a hardware problem? Should I RMA my phone ASAP?
Thanks
Click to expand...
Click to collapse
Try reflash system if you think it's software (you'll have to unlock your bootloader so its recommended to backup your internal storage.)
But to me it sounds like its an hardware issue
Sent from my Nexus 6P using Tapatalk
Nevermind, I misread.
JustPlayingHard said:
Try reflash system if you think it's software (you'll have to unlock your bootloader so its recommended to backup your internal storage.)
But to me it sounds like its an hardware issue
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Don't you think that reflashing my phone will void my warranty?
Ieracos said:
Don't you think that reflashing my phone will void my warranty?
Click to expand...
Click to collapse
Nope, as long your bootloader is relocked again, your warranty company won't know
Sent from my Nexus 6P using Tapatalk
JustPlayingHard said:
Nope, as long your bootloader is relocked again, your warranty company won't know
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Ok
So, another question comes to my mind right now: is reflashing worth trying in order to solve my problem?
Ieracos said:
Ok
So, another question comes to my mind right now: is reflashing worth trying in order to solve my problem?
Click to expand...
Click to collapse
Yes it is. What you're experiencing is most likely a hardware issue but it's worth a try. For the record, even if you left your bootloader unlocked it wouldn't matter, having an unlocked bootloader has no effect on the warranty with a Nexus device. If you need instructions on flashing the factory images I have a detailed guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
Heisenberg said:
Yes it is. What you're experiencing is most likely a hardware issue but it's worth a try. For the record, even if you left your bootloader unlocked it wouldn't matter, having an unlocked bootloader has no effect on the warranty with a Nexus device. If you need instructions on flashing the factory images I have a detailed guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
Click to expand...
Click to collapse
Ah I thought you had to relock the bootloader for warranty. You learn something new everyday
Sent from my Nexus 6P using Tapatalk
Thanks for your answers guys. I'll flash my N6P and let you if my problem will be solved.
I asked the store which sold me the N6P and they told me to return the phone without any software modification, so I'm not attempting to reflash it.
Thanks anyway for your help.
Do u have a screen protector on? Some don't have the correct cutouts for the sensor and that makes it read 0.
I have a fairly thick tempered glass screen protector with no cut outs where the sensor is located and it works perfectly. I use Wakeup Touch Nexus which uses the sensor and it works well. Sounds like a hardware issue to me.
Sent from my Nexus 6P using Tapatalk
tharweb said:
I have a fairly thick tempered glass screen protector with no cut outs where the sensor is located and it works perfectly. I use Wakeup Touch Nexus which uses the sensor and it works well. Sounds like a hardware issue to me.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
As far as I know all screen protectors that cover the glass affect the sensor. Take it off and I bet u it'll work fine. I went through two screen protectors before I got one with the cutout.
csstamatin said:
As far as I know all screen protectors that cover the glass affect the sensor. Take it off and I bet u it'll work fine. I went through two screen protectors before I got one with the cutout.
Click to expand...
Click to collapse
He said it's already working perfectly.
Can you try to reboot to safe mode and then try again? Sometimes its just 3rd party apps that are causing issues likes this.

Phone switches off when i recieve a call

Hello guys,
Need a help.
I am facing a weird issue that sometimes when I get a call, the phone switches off within the first 1-2 secs abruptly and doesn't power on again, this has occurred many a times and I have no idea why the problem exists so I went ahead to reset the phone to factory settings but with no luck as after 1 day it gave me the same issue.
Would be of great help if someone provides me a solution to this.
Regards,
Suvojit
No idea..have never faced this kind of issues
Sent from my Moto G (4) using Tapatalk
I have the same problem after 500mb update
Sent from my Moto G (4) using Tapatalk[/QUOTE]
That's maybe because proximity sensor might be sensing the wrong distance.....are you using anything to cover your screen or have something between the speaker and the front camera?
I am also facing the same problem from evening.
sshock said:
That's maybe because proximity sensor might be sensing the wrong distance.....are you using anything to cover your screen or have something between the speaker and the front camera?
I am also facing the same problem from evening.
Click to expand...
Click to collapse
No bro I dot think that it would be an issue with the proximity sensor as it is not only when my phone is in my pocket but otherwise also its getting switched off like that.
SuvojitAown said:
No bro I dot think that it would be an issue with the proximity sensor as it is not only when my phone is in my pocket but otherwise also its getting switched off like that.
Click to expand...
Click to collapse
Are you using a screen protector?
doomed151 said:
Are you using a screen protector?
Click to expand...
Click to collapse
Yes I am using tempered glass screen protector. But in the initial 1 month I didn't any issue even if having the screen protector.
SuvojitAown said:
Yes I am using tempered glass screen protector. But in the initial 1 month I didn't any issue even if having the screen protector.
Click to expand...
Click to collapse
It is very, very, very likely that the screen protector is the issue.
Same problem
i have the same problem i thought it was a bug in marshmallow so i update my device to 7.0 and i still having the same problem ?:crying::crying: any ideas , how to solve it ?

Fingerprint sensor stopped working

Had the screen replaced on my MiA1 recently.
Initially when I got it back the fingerprint sensor worked, but seemingly not as well as it had. I put it down to the hot weather. Now, 3days later it's not working at all
Could this be related to the screen repair? (Assuming yes), if so, is it a fix I can do myself out do I need to try argue it out with the shop?
Ta
Sent from my Mi A1 using Tapatalk
vaderag said:
Had the screen replaced on my MiA1 recently.
Initially when I got it back the fingerprint sensor worked, but seemingly not as well as it had. I put it down to the hot weather. Now, 3days later it's not working at all
Could this be related to the screen repair? (Assuming yes), if so, is it a fix I can do myself out do I need to try argue it out with the shop?
Ta
Click to expand...
Click to collapse
open back cover
check fingerprint connector attached or not....its very simple....
Silly question maybe but is there any instructions on removing the back cover??
Sent from my Mi A1 using Tapatalk

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