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Am I the only one annoyed by all the people on these forums that are defrauding Samsung and T-Mobile?
I mean really, post after post, of people messing up their phones, completely their fault, even bricking it, then coming on forums complaining and trying to figure out a way to get a free replacement from Samsung/T-Mobile.
STOP IT! People like you are the exact reason phone prices will increase. With all this defrauding going on, we can kiss $199.99 smartphone price points goodbye, say hello to $400 cell phones with 2 yr contract.
Seriously, if you want to mess with your phone, that is your choice, you have a right to do so, however don't expect Samsung and T-Mobile to replace your unit when you messed it up. Root, apply lag-fix, new roms, etc...at your OWN EXPENSE.
Amen brotha! (high fives what I assume to be a fellow member of the cell phone industry!)
Sent from my SGH-T959 using XDA App
For real? I doubt people defrauding tmobile is going to increase prices, they'll do that anyway just like with gas. The future will be expensive people.
Sent from my T959 *****es
timisalf said:
For real? I doubt people defrauding tmobile is going to increase prices, they'll do that anyway just like with gas. The future will be expensive people.
Sent from my T959 *****es
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Its the same as stealing. So yes, they are a direct cause for price increases.
Sent from my SGH-T959 using XDA App
If gps/lag wasn't so broken people wouldn't be so desperate to hack and break. These are the people who should have just returned their phones in the first place, which wouldn't have been any better for tmo or samsung. So considering they prob fit well within the returns a product like this deserves, I don't think it'll effect prices or forum members who work in the cell phone industry at all.
I'm annoyed that there isn't another phone on tmo that's worth switching to.
SamsungVibrant said:
Am I the only one annoyed by all the people on these forums that are defrauding Samsung and T-Mobile?
I mean really, post after post, of people messing up their phones, completely their fault, even bricking it, then coming on forums complaining and trying to figure out a way to get a free replacement from Samsung/T-Mobile.
STOP IT! People like you are the exact reason phone prices will increase. With all this defrauding going on, we can kiss $199.99 smartphone price points goodbye, say hello to $400 cell phones with 2 yr contract.
Seriously, if you want to mess with your phone, that is your choice, you have a right to do so, however don't expect Samsung and T-Mobile to replace your unit when you messed it up. Root, apply lag-fix, new roms, etc...at your OWN EXPENSE.
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Click to collapse
Amen haha. After joining these forums I now respectfully understand why apple and at&t run things the way they do.
You're saying this now but if you ever **** up your phone, wouldn't you first try to get a replacement?
SamsungVibrant said:
Am I the only one annoyed by all the people on these forums that are defrauding Samsung and T-Mobile?
I mean really, post after post, of people messing up their phones, completely their fault, even bricking it, then coming on forums complaining and trying to figure out a way to get a free replacement from Samsung/T-Mobile.
STOP IT! People like you are the exact reason phone prices will increase. With all this defrauding going on, we can kiss $199.99 smartphone price points goodbye, say hello to $400 cell phones with 2 yr contract.
Seriously, if you want to mess with your phone, that is your choice, you have a right to do so, however don't expect Samsung and T-Mobile to replace your unit when you messed it up. Root, apply lag-fix, new roms, etc...at your OWN EXPENSE.
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And this comes from a guy who exchanged his phone 15 times because he was trying to enter into download mode the wrong way.
Gad13 said:
And this comes from a guy who exchanged his phone 15 times because he was trying to enter into download mode the wrong way.
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I did? It's called sarcasm, I was trying to make a point, can't believe you believed that.
richan90 said:
You're saying this now but if you ever **** up your phone, wouldn't you first try to get a replacement?
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No, I take responsibility for my actions.
Why should someone else foot the bill? Did I not sign a contract? Am I not an adult? Adults who enter contractual agreements should act like adults, not like children.
Maybe you are on a family plan and your parents pay your bill, but as an adult I take responsibility for my actions. If you root, or do anything else that goes against the TOS of your contract and warranty, then you should also be adult enough to understand that you have entered a contract, you have agreed upon terms and conditions, and you should also be adult enough to foot the bill for a new phone when you caused the damage yourself.
SamsungVibrant said:
No, I take responsibility for my actions.
Why should someone else foot the bill? Did I not sign a contract? Am I not an adult? Adults who enter contractual agreements should act like adults, not like children.
Maybe you are on a family plan and your parents pay your bill, but as an adult I take responsibility for my actions. If you root, or do anything else that goes against the TOS of your contract and warranty, then you should also be adult enough to understand that you have entered a contract, you have agreed upon terms and conditions, and you should also be adult enough to foot the bill for a new phone when you caused the damage yourself.
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This guy is as straight as a grizzly's d*i*c*k.
We need more people like you (not for the reasons you'd think we need you for though).
PoisonWolf said:
This guy is as straight as a grizzly's d*i*c*k.
We need more people like you (not for the reasons you'd think we need you for though).
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What do your comments mean? Mind elaborating? Be more direct, don't be afraid.
For starters, I haven't bricked my phone ever, and I've never brought my device back fraudulently seeking an exchange.
But if you ask me, Samsung is just as much in the wrong for manufacturing and selling
devices that do not work as advertised. Once the end user is beyond the trial period, they are locked into a contract with a faulty device. Look at the progress Samsung has made in the past 10 months towards fixing the problems with the Behold II device: NONE.
Given this company's track record with supporting their mobile cellular devices, it is easy to believe that they may never fix the deficiencies with this current line, and flashing a custom ROM may well be the end user's only viable option.
Lets look at the facts.
Samsung sells a phone to all of the phone companies (behold, galaxy) and market it to have all these features. Phone companies sell these phones and they make millions from these sales. Phones are defective and all parties know this but continue selling phones and marketing them with out ever telling buyers of the devices problems. they continue to make millions. When many buyers realize that said devices are defective and complain, they say we are working on a fix, but they never say that it will be fixed just that they are working on a fix. Phone sales continue and they keep making millions with full knowledge of the fact the these devices are defective.
WHO IS DEFRAUDING WHO?
The root of the problem is a BAD design of the recovery mode.
The recovery mode MUST reside in non-erasable area and MUST be available always.
But no. Any person who owns a PC and has an internet connection can brick his phone in no time.
I am really disappointed of the way the phone is designed. In software aspect.
Samsung even keep the unlock code in plain text /I am not complaining about it/. It must be a precedent in the cell phone history.
And we all pay for it. So many bricked phones. So many replacements. So much frustration.
I'll try at least to pay less money for a device designed like this.
rbcamping said:
Lets look at the facts.
Samsung sells a phone to all of the companies (behold, galaxy) and claims it to have all these features. Phone companies sell these phones and they make millions from these sales. Phones are defective and all parties know this but continue selling phones and marketing them with out ever telling buyers of the devices problems. they continue to make millions. When many buyers realize that said devices are defective they say we are working on a fix, but they never say that it will be fixed just that they are working on a fix. Phone sales continue and they keep making millions with full knowledge of the fact the these devices are defective.
WHO IS DEFRAUDING WHO?
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THEN RETURN THE PHONE and purchase another BRAND. That's your decision to keep a unit you are not happy with, and insist on fixing it yourself.
Nobody is twisting your arm to purchase it. If you purchased it, and it doesn't perform as promised, return it. Plus isn't that the real way to make a statement? I WONT STAND FOR DEFECTIVE PRODUCTS, I'M returning it and buying HTC!
NOPE, instead what do you choose to do? You choose to purchase a produt, which you admit you are very well aware of Samsungs history, which you seem not happy with. So what do you do, you buy another Samsung product. Then you mess around with it, you mess it up, you complain, you then go in a cycle of exchanges, one after the other. If Samsung is sooo horrible, and by your own words, you are aware of their history, then why buy another Samsung product?
THATS YOUR FAULT.
SamsungVibrant said:
What do your comments mean? Mind elaborating? Be more direct, don't be afraid.
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Lawl, afraid? You're utterly hilarious. There is no need to try and shove it to our faces that you want us to know that you believe that you are the more intelligent, morally and ethically superior being amongst us XDA-commonfolk.
Are you addicted or do you simply enjoy e-confrontations?
Do you get some sort of e-pride when you have successfully convinced yourself that you've won the argument/debate/whatever-you'd-call-it?
Like seriously, if you think anyone gives a flying f*ck about your morals and ethics here, you really need a wake up call.
Mr. Adult, while I do appreciate your opinions on things, don't you have better things to do than to come to XDA and preach to us about how we should be good citizens on planet earth (or the USA)? I mean like, you can go recycle, tend to your farm in the backyard, reuse your feces for your farm, make sure your family members aren't defrauding cellphone corporations, etc.
P.S. Go start a myspace account. Link it into your signature and whine there instead, and stop it with these ridiculous threads that are cluttering up the board with bull****. Your posts are a waste of XDA bandwidth.
PoisonWolf said:
This guy is as straight as a grizzly's d*i*c*k.
We need more people like you (not for the reasons you'd think we need you for though).
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Click to collapse
Still waiting for your explanation of what straight as a grizzly's tool means. I'd love to hear what that really meant.
lmFao
look at all these people trying to justify stealing.
lmFao
get off the high horse all you "robin Hoods"
....
PoisonWolf said:
Lawl, afraid? You're utterly hilarious. There is no need to try and shove it to our faces that you want us to know that you believe that you are the more intelligent, morally and ethically superior being amongst us XDA-commonfolk.
Are you addicted or do you simply enjoy e-confrontations?
Do you get some sort of e-pride when you have successfully convinced yourself that you've won the argument/debate/whatever-you'd-call-it?
Like seriously, if you think anyone gives a flying f*ck about your morals and ethics here, you really need a wake up call.
Mr. Adult, while I do appreciate your opinions on things, don't you have better things to do than to come to XDA and preach to us about how we should be good citizens on planet earth (or the USA)? I mean like, you can go recycle, tend to your farm in the backyard, reuse your feces for your farm, make sure your family members aren't defrauding cellphone corporations, etc.
P.S. Go start a myspace account. Link it into your signature and whine there instead, and stop it with these ridiculous threads that are cluttering up the board with bull****. Your posts are a waste of XDA bandwidth.
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Ya it does actually annoy me, because I'm a consumer. When people defraud T-Mobile and Samsung, at the end it hurts all end consumers.
Eventually we will have tighter more strict returns, possibly even no returns, or returns with like 40 percent restocking fees. Cell phone prices will also increase, because of people like you, who decide to ruin it for everyone.
It is the simple truth, it was people like you that caused most retail chains to implement 15 percent restocking fees and get stricter on return policies. People like you who will cause companies with awesome return policies, such as Costco, to eventually do away with that.
At the end, your actions just ruin things for all end consumers, simple and true.
You think Best Buy, Apple and At&t are acting like Natzi's? All of you keep it up, and T-Mobile's policy will change too.
http://techcrunch.com/2011/09/23/samsung-apples-been-freeriding-were-getting-aggressive/
I really hope the statement is true where they say: "...the only way to avoid such litigation would be if Apple removed “mobile telecommunications functions” from the iPhone." although I am sure that statement is somewhat inflated. It would be hilarious to see Apple get slapped down.
Pretty interesting turn of events
Chances are apple will pay Sammy royalties and vice versa but id love to see apple get shut down by Sammy.
In other news : this kind of stuff is going to happen much more frequently because of the recession
Sent from my SPH-D700 using xda premium
Although I have a Samsung device, I support Apple. I will get an Iphone once its available on Sprint only because I would prefer my money to go to an American company.
midnighttoker said:
Although I have a Samsung device, I support Apple. I will get an Iphone once its available on Sprint only because I would prefer my money to go to an American company.
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If that's seriously what you cared about, they why not buy a Motorola Photon?
midnighttoker said:
Although I have a Samsung device, I support Apple. I will get an Iphone once its available on Sprint only because I would prefer my money to go to an American company.
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Do you know how many foreign people make te parts in foreign factories to make your american iPhone?
Also why would people wan apple shut down? I admit Apple is on a power trip and needs to be taken off its high horse but to shut it down doest hurt Apple, it hurts the people making the iPhone.
Sent from my un-rooted Samsung Epic 4G with XDA Premium
foxconn? Seriously, it's better to have a company corporate based in America that farms out all its mfg to Asia? I'd rather have a foreign company using American workers to mfg their products. But that's only really going to happen in the auto industry.
midnighttoker said:
Although I have a Samsung device, I support Apple. I will get an Iphone once its available on Sprint only because I would prefer my money to go to an American company.
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If its cheaper to manufacture my product in a different country then that's what I would do. Corprate tax rate is too high in this country(highest in the world). Why would anyone want to open a factory in this country when they can save millions in tax dollars and avoid the regulations the government imposes by opening their factory in another country? Can't blame a company for wanting to make money, that is the ultimate goal afterall.
So yes I will support the American company and that is Apple.
well enjoy your iphone then. and it's not all about tax dollars, it's about taking advantage of beyond cheap labor.
midnighttoker said:
If its cheaper to manufacture my product in a different country then that's what I would do. Corprate tax rate is too high in this country(highest in the world). Why would anyone want to open a factory in this country when they can save millions in tax dollars and avoid the regulations the government imposes by opening their factory in another country? Can't blame a company for wanting to make money, that is the ultimate goal afterall.
So yes I will support the American company and that is Apple.
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Click to collapse
You're still giving Samsung money in the long run lol. Sammy makes parts for Apple they always have which Apple pays them to do so with profited money. This Pro American ideology is flawed as nothing is truly American only in this world, it's a melding pot. And Foxconn was a travesty, it shows what cutting corners does to workers in other countries. What is a part of a device we may use for a year ends being a part of what ruins someone's life for the rest of it.
Sent from my Epic 4G
+1
Sent from my un-rooted Samsung Epic 4G with XDA Premium
LMAO!!!
http://www.appleinsider.com/articles/11/09/23/htcs_s3_graphics_sues_apple_again_for_alleged_patent_violations.html
midnighttoker said:
If its cheaper to manufacture my product in a different country then that's what I would do. Corprate tax rate is too high in this country(highest in the world). Why would anyone want to open a factory in this country when they can save millions in tax dollars and avoid the regulations the government imposes by opening their factory in another country? Can't blame a company for wanting to make money, that is the ultimate goal afterall.
So yes I will support the American company and that is Apple.
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Click to collapse
Corp tax to high? Well percent wise i pay like most of us more than them. I believe it was GE last year paid less or around 1%, ide take that over my 30%.
Sent from my SPH-D700 using XDA App
Correct.
AND AS A MATTER OF FACT... after deductions, GE got a refund that effectively equated to them getting paid to do business in the States.
5FOOTER said:
Corp tax to high? Well percent wise i pay like most of us more than them. I believe it was GE last year paid less or around 1%, ide take that over my 30%.
Sent from my SPH-D700 using XDA App
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Click to collapse
Sent from my SPH-D700 using XDA App
Xhyperion said:
Chances are apple will pay Sammy royalties and vice versa but id love to see apple get shut down by Sammy.
In other news : this kind of stuff is going to happen much more frequently because of the recession
Sent from my SPH-D700 using xda premium
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And vice versa? So Apple will have to pay Samsung AND Samsung will have to pay Apple? Did you even try to think that through?
Sent from my SPH-D700 using XDA App
These law suits just waste money that could be used for developing hardware and software. There are many ways to make a wheel but ultimately it's still a circle. If apple, or any other company, focused on developing any current technology or utilising it in another way rather than suing over a product which will be considered old in the rapidly developing technology industry the better it would be for all of us.
I don't like apple but I don't want them shut down. Diversity is good and we should build on others work.
Sent from my HTC Desire using XDA App
ymmit said:
These law suits just waste money that could be used for developing hardware and software. There are many ways to make a wheel but ultimately it's still a circle. If apple, or any other company, focused on developing any current technology or utilising it in another way rather than suing over a product which will be considered old in the rapidly developing technology industry the better it would be for all of us.
I don't like apple but I don't want them shut down. Diversity is good and we should build on others work.
Sent from my HTC Desire using XDA App
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Click to collapse
You do know that Apple started this crap right?
http://www.pcworld.com/article/2387...samsung_galaxy_s_sii_and_ace_smartphones.html
http://thisismynext.com/2011/05/28/samsung-apple-iphone-5-ipad-3/
Apple got way to cocky IMO, and now the shoes on the other foot...
I admit that this is stupid as well, but maybe after this, Apple will knock this the eff off! Just license the tech from all those with a patent--affordably, and be done with it. Apple didn't need to have the SGII banned in Germany, nor did they need to completely ban flash in IOS. Apple just bit off more then they can chew!
All of Apple's enemies are laughing now...
midnighttoker said:
If its cheaper to manufacture my product in a different country then that's what I would do. Corprate tax rate is too high in this country(highest in the world). Why would anyone want to open a factory in this country when they can save millions in tax dollars and avoid the regulations the government imposes by opening their factory in another country? Can't blame a company for wanting to make money, that is the ultimate goal afterall.
So yes I will support the American company and that is Apple.
Click to expand...
Click to collapse
You sir are an idiot, and the reason our economy is dying. 50 years ago, America was a production nation, but we have outsourced 70 percent of production to skim the overhead. Which then allows the corporate entities to amass wealth, and never redistribute to the middle and lower classes through wages.
Your narrow minded idiocy is the reason we all are suffering.
Yes. I am aware apple stated this. They are arseholes. They brought this on themselves and really really deserve it. I hope they lose big time. I still think the law suits are a waste of time and money, unfortunately once the ball has started rolling it just keeps going.
I appreciate that you tried to clear this up for me.
Sent from my HTC Desire using XDA App
midnighttoker said:
Although I have a Samsung device, I support Apple. I will get an Iphone once its available on Sprint only because I would prefer my money to go to an American company.
Click to expand...
Click to collapse
If you want to support an "American Company" then you might want to start by heading up a group to try to get Apple to actually produce products in AMERICA, by AMERICAN workers.
Apple has factories involved in iPhone production in China, Taiwan, Thailand, Malaysia, Singapore, South Korea, the Czech Republic, Philippines and the U.S.
Many iPhones are produced by Hon Hai Precision Industry Co. in Shenzen, China.
---------- Post added at 07:48 AM ---------- Previous post was at 07:44 AM ----------
azyouthinkeyeiz said:
You sir are an idiot, and the reason our economy is dying. 50 years ago, America was a production nation, but we have outsourced 70 percent of production to skim the overhead. Which then allows the corporate entities to amass wealth, and never redistribute to the middle and lower classes through wages.
Your narrow minded idiocy is the reason we all are suffering.
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Click to collapse
I couldn't agree more. Outsourcing is the reason this country is f**ked and will always be f**ked. What the Government should do is grow some balls and tax the hell out of companies that outsource jobs overseas. Call centers like Sprint, for example. It's annoying as **** when you call them and get someone from another country who's taken the job that someone here could have had because Sprint outsources, and on top of that, they don't even tell you their real name LOL
I saw this on fb this "mourning" and thought I'd share...
http://www.xda-developers.com/andro...rs/ShsH+(xda-developers)&utm_content=FaceBook
Re: The stupidity of our government and the new rules regarding unlocking our dev
Dude the united States government can blow me. Point blank. **** all their "new and proposed laws" I'm going to do whatever the hell I want because last time I checked I had freedom. This isn't ****ing north Korea. As you can tell I hate our lying ass president Barack Obama and wished someone would take his ass out of office. And the rest of your crooked government
Sent from my PG06100 using Tapatalk 2
It's disgusting our government continues to repeatedly enact laws to promote/preserve the bottom dollar of large corporations like this; this promotes monopolies, crushes diversity and goes against the very idea of free Enterprise. How can one alter, root, replace, enhance aspects of a devices firmware and it is perfectly legal, but when it allows the user to switch carriers it becomes illegal? The very idea that this is a copyright issue is ridiculous.
BigSplit said:
It's disgusting our government continues to repeatedly enact laws to promote/preserve the bottom dollar of large corporations like this; this promotes monopolies, crushes diversity and goes against the very idea of free Enterprise. How can one alter, root, replace, enhance aspects of a devices firmware and it is perfectly legal, but when it allows the user to switch carriers it becomes illegal? The very idea that this is a copyright issue is ridiculous.
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Well the whole idea is kinda idiotic anyways... if you get a phone from the carrier you are under contract... the contract is what shields the carrier from loss. What is the purpose of the law other than them being greedy.
But what about the users like me who buy all the phones they use at MSRP? I pay full retail to take my devices with me. With sprint alone I dropped around 1300 on 2 original evos and an evo shift.
So would any of this concern me? Since I did not get a subsidized price on anything?
strapped365 said:
But what about the users like me who buy all the phones they use at MSRP? I pay full retail to take my devices with me. With sprint alone I dropped around 1300 on 2 original evos and an evo shift.
So would any of this concern me? Since I did not get a subsidized price on anything?
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Click to collapse
People like you are the only ones this law is really effecting... And its definitely not in a positive way.
Actually it affects all of us. Because believe it or not we all pay Full price for our devices. Because whether they say it or not. We are all paying for our devices. The Carriers have that all factored into the cost of your plan. You never actually get a discount. They make sure that there is at least a 300% mark up on every device.
prboy1969 said:
Actually it affects all of us. Because believe it or not we all pay Full price for our devices. Because whether they say it or not. We are all paying for our devices. The Carriers have that all factored into the cost of your plan. You never actually get a discount. They make sure that there is at least a 300% mark up on every device.
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Yes but if someone pays full price up front they should be able to take the phone where they want No matter what... Any gsm across the world can do that providing the networks are compatible.. it really hurts travelers too
Lol go to Canada or Mexico unlock it and come back... they surely didn't make it illegal to possess an unlocked device... loophole
prboy1969 said:
Actually it affects all of us. Because believe it or not we all pay Full price for our devices. Because whether they say it or not. We are all paying for our devices. The Carriers have that all factored into the cost of your plan. You never actually get a discount. They make sure that there is at least a 300% mark up on every device.
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Click to collapse
Well 1299.97 plus tax should allow me to do whatever in the hell I want with my devices.
I wonder how much more popular Google GSM Unlocked Nexus devices are going to become .
strapped365 said:
Well 1299.97 plus tax should allow me to do whatever in the hell I want with my devices.
I wonder how much more popular Google GSM Unlocked Nexus devices are going to become .
Click to expand...
Click to collapse
Lol true
Its just at&t and those people complaining about it because in the end, google really doesnt care
I still feel its unnecessary to do this, theyre just trying to lock in customers as much as they can and prevent them from finding better deals where they might pay less monthly or have better coverage in their specific area for less
Sent from my PG06100
strapped365 said:
Well 1299.97 plus tax should allow me to do whatever in the hell I want with my devices.
I wonder how much more popular Google GSM Unlocked Nexus devices are going to become .
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Click to collapse
Sony and Nokia sell gsm unlocked phones too... most of the international gsm companies do. Again showing how dumb our government is.
bilgerryan said:
Sony and Nokia sell gsm unlocked phones too... most of the international gsm companies do. Again showing how dumb our government is.
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Click to collapse
Biggest disappointment is that while the law allowed for devices to be unlocked, exemptions were made or devices ignored. You couldn't unlock an iPhone, or at least they sure didn't want you to. Maybe I have my facts confused though.
Eh this does bother me so much because all you have to do is get permission to use the phone on another carrier. I HIGHLY doubt they will tell you no. And if they do... Well this is XDA, we do what we want to do. Guides will still be posted on flashing to other carriers. They can't stop us
Sent from my EVO using Tapatalk 2
Update:
If as many people as possible could sign this, it would be incredibly awesome.
https://petitions.whitehouse.gov/petition/make-unlocking-cell-phones-legal/1g9KhZG7
Sent from my PG06100
CNexus said:
Update:
If as many people as possible could sign this, it would be incredibly awesome.
https://petitions.whitehouse.gov/petition/make-unlocking-cell-phones-legal/1g9KhZG7
Sent from my PG06100
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Click to collapse
I signed it today and forwarded the link.
Look at the petition results... http://www.xda-developers.com/andro...-developers/ShsH+(xda-developers)&utm_content
The article on Android Police HERE might interest a few of you.
Email I received this morning:
It's Time to Legalize Cell Phone Unlocking
By R. David Edelman, Senior Advisor for Internet, Innovation, & Privacy
Thank you for sharing your views on cell phone unlocking with us through your petition on our We the People platform. Last week the White House brought together experts from across government who work on telecommunications, technology, and copyright policy, and we're pleased to offer our response.
The White House agrees with the 114,000+ of you who believe that consumers should be able to unlock their cell phones without risking criminal or other penalties. In fact, we believe the same principle should also apply to tablets, which are increasingly similar to smart phones. And if you have paid for your mobile device, and aren't bound by a service agreement or other obligation, you should be able to use it on another network. It's common sense, crucial for protecting consumer choice, and important for ensuring we continue to have the vibrant, competitive wireless market that delivers innovative products and solid service to meet consumers' needs.
This is particularly important for secondhand or other mobile devices that you might buy or receive as a gift, and want to activate on the wireless network that meets your needs -- even if it isn't the one on which the device was first activated. All consumers deserve that flexibility.
The White House's position detailed in this response builds on some critical thinking done by the President's chief advisory Agency on these matters: the Department of Commerce's National Telecommunications and Information Administration (NTIA). For more context and information on the technical aspects of the issue, you can review the NTIA's letter to the Library of Congress' Register of Copyrights (.pdf), voicing strong support for maintaining the previous exception to the Digital Millennium Copyright Act (DMCA) for cell phone carrier unlocking.
Contrary to the NTIA's recommendation, the Librarian of Congress ruled that phones purchased after January of this year would no longer be exempted from the DMCA. The law gives the Librarian the authority to establish or eliminate exceptions -- and we respect that process. But it is also worth noting the statement the Library of Congress released today on the broader public policy concerns of the issue. Clearly the White House and Library of Congress agree that the DMCA exception process is a rigid and imperfect fit for this telecommunications issue, and we want to ensure this particular challenge for mobile competition is solved.
So where do we go from here?
The Obama Administration would support a range of approaches to addressing this issue, including narrow legislative fixes in the telecommunications space that make it clear: neither criminal law nor technological locks should prevent consumers from switching carriers when they are no longer bound by a service agreement or other obligation.
We also believe the Federal Communications Commission (FCC), with its responsibility for promoting mobile competition and innovation, has an important role to play here. FCC Chairman Genachowski today voiced his concern about mobile phone unlocking (.pdf), and to complement his efforts, NTIA will be formally engaging with the FCC as it addresses this urgent issue.
Finally, we would encourage mobile providers to consider what steps they as businesses can take to ensure that their customers can fully reap the benefits and features they expect when purchasing their devices.
We look forward to continuing to work with Congress, the wireless and mobile phone industries, and most importantly you -- the everyday consumers who stand to benefit from this greater flexibility -- to ensure our laws keep pace with changing technology, protect the economic competitiveness that has led to such innovation in this space, and offer consumers the flexibility and freedoms they deserve.
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Well that certainly sounds good. I remain sceptical though. It is our government talking here...
You guys should check the article in the link below. Might be a step in the right direction.
http://www.androidpolice.com/2013/0...locking-phones-for-interoperability-purposes/
i hope the One really helps HTC, but the delays are doing no favours
http://uk.reuters.com/article/2013/04/08/us-htc-earnings-idUKBRE93706620130408
I don't know what the fuss is all about. They are always posting profits. Less profits yes, but they are always in the black. Many companies go for years posting losses quarter after quarter. HTC has no problems as long as they are in profit each quarter.
Would now be a great time to buy stocks in HTC?
simba2585 said:
i hope the One really helps HTC, but the delays are doing no favours
http://uk.reuters.com/article/2013/04/08/us-htc-earnings-idUKBRE93706620130408
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I hope this thread gets locked, threads likes this really do XDA no favours.
Sent from my Nexus 7 using Tapatalk 2
aydc said:
I don't know what the fuss is all about. They are always posting profits. Less profits yes, but they are always in the black. Many companies go for years posting losses quarter after quarter. HTC has no problems as long as they are in profit each quarter.
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Public companies like HTC serve their shareholders who buy stock in a company because they feel that stock is going to appreciate over time increasing the size of their investment (profit). Companies reward investors by growing sales, profit margins, and generating cash that's used for reinvestment to further their growth and increasing the market capitalization of the company. Doing so makes their stock appreciate which rewards the investors that placed their faith in them. This is HTC’s 2-year stock performance as of today.
In February, HTC revised their Q1 2013 guidance down to a level so low that it spooked analysts to the point there was a run on HTC's stock that triggered stop-sales on the TW exchange it's listed on (twice) because the amount of volume being sold and the stock's price decline triggered electronic safeguards. The revenue guidance HTC provided for Q1 that caused the stock fall was between NT$50 billion and NT$60 billion. Those are numbers provided by HTC less than eight weeks ago. The number they actually posted today was NT$42.8 billion. So not only did they miss the low-end of their own guidance they've demonstrated an inability to forecast their business. The latter's actually more troubling to analysts than the miss in revenue. And keep in mind that revenue is accounted for when devices are shipped to resellers; not when they are purchased by end consumers. So HTC's shipping rate is what caused the miss, not the sales or popularity of the One. And that they didn't know within an eight week span how deep their component issues were causing them to issue erroneous guidance is indeed troubling.
Operating margin (profit) was 1/10 of 1% of revenue for the first three months of 2013. You don't have to be a finance expert to know that's not sustainable. And the One's delay has put it right up against the launch of the SGS4 which will be accompanied by wider distribution and Samsung's gazillion dollar marketing budget. Apple's also launching the iP5S and possibly a lower-priced device in June according to analyst's speculation. Neither of those things is going to be good for HTC's full-year revenue. The analysts expect HTC to benefit from the One's sales in Q2 but that they'll decline again in the remaining quarters of the year. 30 out of 33 analysts have a "sell" rating on HTC's stock.
Their financial position was 25% better than today last August when the Taiwanese government began talks of bailing HTC out rather than letting them fail. HTC cannot continue to exist the way it does today and a single positive quarter based on the success of single device can't reverse their fortunes enough to change that. So it's highly unlikely they'll go out of business but some type of government intervention accompanied by a restructuring or merger or JV with another company are pretty much a given.
With stiff competition from Apple and Samsung, HTC has posted some less than stellar numbers the past few quarters. The company is still profitable, but its decline in sales and revenue have contributed significantly to Taiwan’s five months of decline in exports which saw a drop in July of 11.6% from a year earlier. HTC may be about to receive help from the Taiwanese government as it looks to turn its fortunes around after slipping away in the smartphone market recently. According to the Commercial Times, Taiwan's Central Bank Governor, Perng Fai-nan raised the issue during a meeting with government officials, suggesting it stepped in and offered assistance to the manufacturer. Perng noted that HTC's declining sales had had a knock-on effect with Taiwan's exports, which have also witnessed a decline in recent months. During the meeting, Perng apparently went on to say that the financial status of HTC is "of vital importance to the islands' gross domestic product". The Taiwanese government is taking this issue seriously, with an unnamed official reportedly saying the Ministry of Economic Affairs is already considering various ways to help out HTC.
http://www.techradar.com/us/news/ph...htc-could-receive-government-bail-out-1091781These numbers show the production shortage really is that bad, and my sense is that it won’t get much better in the second quarter because many of those issues continue,” said Dennis Chan, an analyst at Yuanta Securities Co. in Taipei, who recommends selling the stock. “For smartphones, timing is everything and the delay means they lose that timing.”
http://www.bloomberg.com/news/2013-...w-profit-after-latest-smartphone-delayed.htmlProfit is likely to recover in the second quarter as HTC One sales increase, said Daiwa Securities analyst Birdy Lu. The company has been touting the camera's performance in low light, and plans to more than double advertising spending under a new marketing chief. "HTC's whole schedule was thrown into disarray because of the HTC One, which meant it didn't have the revenue coming in but still had a lot of fixed costs," Mr. Lu said. "There will be some improvement this quarter in terms of the bottom line, but they still face a lot of competition."
http://online.wsj.com/article/SB100...38196.html?mod=WSJ_hp_LEFTWhatsNewsCollection
htc is dying.
i bet samsung and apple are eager to buy htc for their patents and maybe blueprints
I'm sitting here fully perplexed
some of you call me HTC biggest fanboy
and yet in all honestly i dont care their financial woes
yes if they go away it will be a loss to the smartphone especially since they are the most unique OEM
but really why should I care all I want is the bloody device and 18months of support, the quality of the device and the software is guaranteed so why should I care about their money again?
honestly if anything Samsung's monopoly and money making is not really reflecting in better quality to the product
I prefer a zealous challenged OEM over a relaxed arrogant one
hamdir said:
some of you call me HTC biggest fanboy
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But always in a "good" way. You've helped more people than 90% of those on XDA (including me).
honestly if anything Samsung's monopoly and money making is not really reflecting in better quality to the product
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Being huge doesn't guarantee continued success; at least not at the same historic velocity. Look what Samsung's success has done to Apple's stock. And with more cash in the bank than 2/3 of the world's countries one can't say Apple's not successful. Samsung can't get lazy because if they do there are too many people gunning for them. If Apple does introduce a lower-cost iPhone it's going to kick Samsung in the nuts. And both ZTE and Huawei are gunning for them too. Samsung's only got one target in its sites; Apple. What the other Android device makers do with a collective 30% market share between them doesn't concern them.
If you think about it, there are too many Android manufacturers right now. None on their own is going to catch Samsung because their lead is too wide. If a couple fail or merge leaving Samsung and two strong financially healthy Android competitors it would be much better for competition than having four vendors with fewer than 10% of the market each. The market controls smartphone selling prices. Samsung’s volume makes their component costs significantly lower than their competitors. None of those competitors can continue to offer the same features as Samsung at the same prices and maintain a decent level of profitability on far lower volume. So a “boutique” smartphone maker would end up selling a device with similar functionality at a higher retail price to sustain their profitability. I don’t think that would work that well in such a competitive market. As applies in the jungle, only the strong survive.
cjm1979 said:
I hope this thread gets locked, threads likes this really do XDA no favours.
Sent from my Nexus 7 using Tapatalk 2
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What's wrong with discussion ?
How is xda affected ?
BarryH_GEG said:
So a “boutique” smartphone maker would end up selling a device with similar functionality at a higher retail price to sustain their profitability. I don’t think that would work that well in such a competitive market. As applies in the jungle, only the strong survive.
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i would love HTC to go this way. willing to pay the premium
i think Sony and HTC are a good match but i dont know how that would work
anyway everyone is downsizing HTC than they really are, regardless of the profits/stock situation, its not really as "wallstreet" black or white as you guys think, its a lot more grey, the same can be said to many of the Asian brands as well
there is definitely a remedy being cooked for their problem but its not really what we are expecting
Great learning on this thread ,its great
@Barry,(didn't wanna quote the whole thesis), you're right, the HTC One success alone cannot bail HTC out of its financial trouble, especially with the iPhone and Galaxy S 4 coming out in Q3 and Q2 respectively. Either they're going to have to be bailed out or merge with another company. 2.8 million in profit is an All time low for HTC. The smartphone industry is a tough one, if you even have 1 off year, it will cost you big time. HTC had 2 off years.
I'm pretty optimistic about HTC with all the positive press on the One. I myself have owned every generation iphone and it took the HTC One to break the cycle. I have another friend who has always owned iphones and he just purchased four HTC Ones for his family and friends. This thing is going to be a dark horse. Samsung won't know what hit them.
grukko said:
I'm pretty optimistic about HTC with all the positive press on the One. I myself have owned every generation iphone and it took the HTC One to break the cycle. I have another friend who has always owned iphones and he just purchased four HTC Ones for his family and friends. This thing is going to be a dark horse. Samsung won't know what hit them.
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I'm in the same boat. Just want my Asda order now !!!
BarryH_GEG said:
Public companies like HTC serve their shareholders who buy stock in a company because they feel that stock is going to appreciate over time increasing the size of their investment (profit). Companies reward investors by growing sales, profit margins, and generating cash that's used for reinvestment to further their growth and increasing the market capitalization of the company. Doing so makes their stock appreciate which rewards the investors that placed their faith in them. This is HTC’s 2-year stock performance as of today.
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Then what would you say about Apple who have lost about $300 Billion worth of shareholder money in this time?
Or the fact that Galaxy S4 is being seen as Samsung's iphone5 moment! Apple played safe with iphone5 and historically it has broken sales records. Apple is flush with money, yet financial markets are unimpressed. Apple is no more innovative!
Samsung has done nothing with S4 but ape Apple iphone5 (that is to say play it safe). Interestingly the day S4 was announced by Samsung, Apple stock rose and investors cheered as S4 is NOT seen as much of a big threat to Apple as it could have been!
HTC is not gonna vanish anytime soon. just chillax. my company has been in huge losses for four years straight (we suppy chipsets to mobile makers) and yet are there (while we are much much smaller than even HTC). somebody always bails you out. Or otherwise also, all it takes is one blockbuster product and you are back in the game. Sony got that with XZ (they were in losses earlier). Very few companies are making any money in this business anyway but they are all hanging in there.
I don't know. I'm reconsidering what to buy after this.
joslicx said:
Then what would you say about Apple who have lost about $300 Billion worth of shareholder money in this time?
Or the fact that Galaxy S4 is being seen as Samsung's iphone5 moment! Apple played safe with iphone5 and historically it has broken sales records. Apple is flush with money, yet financial markets are unimpressed. Apple is no more innovative!
Samsung has done nothing with S4 but ape Apple iphone5 (that is to say play it safe). Interestingly the day S4 was announced by Samsung, Apple stock rose and investors cheered as S4 is NOT seen as much of a big threat to Apple as it could have been!
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The difference is that apple and Samsung have big budgets and lots of money, they can afford some type of loss, HTC cannot. You said it yourself, apple played it safe with the iPhone 5 and yet they broke records sales. Do you think apple care about the lack of innovation? No, not as long as they keep selling they don't. For Samsung, the S4 is getting more preorders than the S3 in the UK alone, those are good signs and remember again both companies have lots of money and are coming from big quarters.
It isn't about them though, it's about HTC. They have a great product with the One, everybody in the tech world recognizes it so there is no doubt. The question is is it too late?
At the end of the day it will be Samsung and apple left. Rest will fold and fail. Of course Google will continue to release nexus line which is stock but always mediocre hardware.
Sent from my SAMSUNG-SGH-I317 using xda premium
sabre31 said:
At the end of the day it will be Samsung and apple left. Rest will fold and fail. Of course Google will continue to release nexus line which is stock but always mediocre hardware.
Sent from my SAMSUNG-SGH-I317 using xda premium
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Lets pray that it doesn't happen, it would really make me sick. I love choices and competition.
HTC and Sony should stay alive. Sony will be for sure because they're a strong company. Can't say the same about htc. It'd be a shame if they fail.
Hello everyone.
First of all would like to apologize for my English, but I'll do my best to try describe what I think and feel about recent news of OnePlus break up with cyanogen, as commenting about what their practices are.
To tell you guys a bit about me, I'm a student of finance and marketing strategy, love programing and I love android as most of you cyanogen mod project.
I've been very disappointed with OnePlus customer service, where I have identified that this company is moved by something else than merit and honesty, and feel is only right to share with you what I think.
I have been around here for a while and I have seen many people complaining about the costumer services and RMA service. I've made an exercise to understand how it works out, since I got also problems with my phone.
If you are inside PayPal 45 days dispute date, OnePlus will reply to you until two weeks if your question is commercial.
If your question is more technical, and require RMA, they'll reply to you only if you open a dispute on PayPal. If not, you'll be waiting... A while... And waiting...
I've requested an RMA because I think I got unlucky with my phone. I was with my girlfriend, she woke up and stop breathing, she was white and I jumped to get the OnePlus phone to call 112 (911 in Portugal ), but the phone didn't reply, had a sod with stock 44s ROM. I was lucky to have another phone nearby which led me to call an ambulance. Since this night, I told this story to cyanogen and they have been very supportive and are now making all the efforts to try discover what's causing this.
From OnePlus I've been waiting, and waiting...
This information about RMA awful service, you can see around you, just by searching xda.
But why I say is all about marketing?
Remember this : https://oneplus.net/blog/2014/11/a-letter-to-our-indian-users/
If you read carefully, you don't have even once, the question about "why cyanogen mod is dumping OnePlus?"from the people which are commenting the blog. Most of them are criticising Cyanogen Inc move. If we compare to this forum, the thread of opinions about this matter, we'll see that many of us "defended" Cyanogen Inc.
This was a first move marketing strategy. But left a mistake when they leave a comment such us : "
We can’t explain Cyanogen’s decision because we don’t fully understand it ourselves. But we can explain exactly how we’ll continue offering our fans in India an amazing user experience and support for this device."
Why? Simple, if was cyanogen Inc giving the first news about the partnership in India, would leave the idea OnePlus were a weak partner to work with. So to contradict this, they make this statement of accusing the other side with an open question, to "instruct" to think... Because is so awkward for them not being exclusive.
They even add the detail, they've arranged a team of people which will develop android for us! That to give a feeling of being secure and continuing to buy OnePlus phones in the future. Perhaps that was their deal after all, getting liberated from cyanogen and stop paying them.
Cyanogen Inc, is a company which is working with different partners, it's only normal they have been making new business along the way. OnePlus probably didn't like to be shared, and that was a kids move. I've bought OnePlus because of having cyanogen os inside. How about you?
They do the same thing as their emails of client support. You insert a ticket and after one week, they send a reply saying they'll get back to you... And after another week that they are training people to get to help us quicker.
What kind of training is needed? 6month training? Do they receive that much of emails? To train someone for replying to emails, they need only 1 week at max, to know the company procedures. Is just an excuse to make use believe well be helped.
On this link I posted the following statement, as I was angry at them for not replying to my RMA request since 24november : https://oneplus.net/blog/2014/11/a-letter-to-our-indian-users/
"OnePlus should improve client support instead of backstabbing their partners... I don't even understand how you guys get feeded on such a novel. "
And here they've made a new mistake.
If you check the link, they've deleted. Now coming back to thought.
After this I thought the possibility of this blog edit being moderated by someone so that it can pass on the feeling that cyanogen is bad, and OnePlus is good. (good Enterprises do leave costumers at their own free will to speak about the company, but this one, doesn't like you to speak about it...)
Basically, as I hoped to share with you in this post, they've create this marketing gimmick to give the idea they are working at their best, but in fact they just want the money on the table in the future.
I'm sad to not have seen this earlier... But I won't be buying again a OnePlus phone. Not only because of the lack of honesty, but also because of lack of interest to give support to the user's.
Cyanogen Inc has been covering many of their phones defects which some of us encountered with better updates (those defects are reboots, sods and other bugs).
I told them by email, about what happened to me to request an RMA. They didn't even reply, or care.
I'm. Now analysing a legal way of making a legal action in Europe against this company as I feel we are being fulled by them.
I hope I was able to share my thought with you.
Have a pleasant day guys.
Thank you from Spain, Portuguese brother. It is really necessary to hear different news about Opo. Many people have bought this phone and we need really good support for a 325€ phone
And 112 call problem....I can't believe....This situation is when a phone have to response, not only with internet and so on...
That's the problem. They are a Chinese based new start up with no previous Backend let's not talk about OPPO and such. They offer a top spec phone at mid range price, no one knew what support would be like. It appears to be non existant. In some regards I'm inclined to remain with a known manufacturer for my next device which has service centres is your own country. From many posts customer supports seems awful thankfully I've no need for the time being to contact support but anything could happen in the future. If they want to be successful they need to stop buying fancy chairs for themselves and provide an efficient customer service to their customers. Avoid the official oneplus forums it's even worse there.
At the end of the day we all knowingly purchased this device not knowing what customer services would be like and now users are paying the price with a lack of support.
More to add... Dam this is really bad. http://www.gsmarena.com/oneplus_denies_rumors_of_shipping_refurbished_phones_-news-10412.php
As someone who owned an OPO for just under two weeks, and who followed the forums on the OPO site, I have no doubt that the OPO has a much higher percentage of issues with their phones over the competition (say up to 5-10% if not more?). There are simply way too many people raising technical issues.
And for as many people raising technical issues, there are probably an equal number of those raising issues with support (if not higher). So these are some definite red flags to keep in mind when considering buying the phone.
I can say from personal experience that I had a new device (built Nov 4th) that had two technical issues (the yellow band at the bottom and some issues with the touchscreen). So in this regard, I'm definitely in the group with those who had hardware issues.
I can also say from personal experience that I submitted a ticket and got a response within 3 days to return my phone for an exchange. So, in this regard, I guess I got a better experience than most. I have to say I was surprised at the quick response but as I was still in my two week window, maybe that got flagged somehow and they decide to respond to those requests first to stop customers from submitting a full return (within the two week window).
In the end, I sold the phone so never had to follow through with support to see how it would have turned out.
Again, the wide array of peoples experiences is definitely a red flag and if OnePlus wants to succeed in the long run, they have a lot of work to do. Buying a phone and hoping for one that has no issues shouldn't be a lottery experience. It's a shame really since there is a lot of things to like about the phone.
I really hope they improve.. But I already lost hope.
Best advise to keep in mind is "you get what you pay for"
I honestly believe that we all knew the risk we were taking when buying this phone.
Transmitted via Bacon
timmaaa said:
I honestly believe that we all knew the risk we were taking when buying this phone.
Transmitted via Bacon
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Yeah but one thing is selling other is near stealing...
jgcaap said:
Yeah but one thing is selling other is near stealing...
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It's nowhere near stealing, that's just sensationalism, we paid money and we got a product.
I thought i read cm will still support the oneplus moving forward? Id assume at least give us lollipop offcially. I bought this device 2nd hand about 3 weeks ago. Ill admit its no where as spectacular as they make it. My next purchase in march will be the htc m8 successor. I wont buy another oneplus product.
On the flip side, most of the people that bought this phone are enthusiasts and phone junkies who tend to be more critical and nitpicky about every single detail.
If this was a carrier subsidized phone, I bet there would be less complains and regular users would not even notice the yellow banding.
Btw I still feel the phone is junk quality and feel like Fisher Price if you ask me even though mine has no issues!
What is this breakup nonsense? There's no breaking up.
As for the customer support, you have to learn to manage your expectations. I bought myself a Chinese 64gb opo for
350euros including shipping, knowing full well what I'm buying and who in buying from. First of all this device can only be purchased online so less than stellar customer support is to be e expected. Second, it's a new company, and a small one at that so missteps are to be expected.
At the end of the day we bought this phone for the insane price. Don't expect to get the same quality of life services you'd get from a more established device maker like sony or HTC or even Samsung. You can't have it both ways. You can't have something insanely cheap and insanely good. The world is built on compromise and I for one am happy with the compromises I've made to own this device. If you're not, simply move along to a better device. Because for every 10 disgruntled, unhappy opo customers, there are 100 quiet happy ones that live in perpetual satisfied bliss with their cheap but powerful device.
Sent from my OnePlus One
devilsshadow said:
What is this breakup nonsense? There's no breaking up.
As for the customer support, you have to learn to manage your expectations. I bought myself a Chinese 64gb opo for
350euros including shipping, knowing full well what I'm buying and who in buying from. First of all this device can only be purchased online so less than stellar customer support is to be e expected. Second, it's a new company, and a small one at that so missteps are to be expected.
At the end of the day we bought this phone for the insane price. Don't expect to get the same quality of life services you'd get from a more established device maker like sony or HTC or even Samsung. You can't have it both ways. You can't have something insanely cheap and insanely good. The world is built on compromise and I for one am happy with the compromises I've made to own this device. If you're not, simply move along to a better device. Because for every 10 disgruntled, unhappy opo customers, there are 100 quiet happy ones that live in perpetual satisfied bliss with their cheap but powerful device.
Sent from my OnePlus One
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This. This is 100% correct.
Transmitted via Bacon
devilsshadow said:
What is this breakup nonsense? There's no breaking up.
As for the customer support, you have to learn to manage your expectations. I bought myself a Chinese 64gb opo for
350euros including shipping, knowing full well what I'm buying and who in buying from. First of all this device can only be purchased online so less than stellar customer support is to be e expected. Second, it's a new company, and a small one at that so missteps are to be expected.
At the end of the day we bought this phone for the insane price. Don't expect to get the same quality of life services you'd get from a more established device maker like sony or HTC or even Samsung. You can't have it both ways. You can't have something insanely cheap and insanely good. The world is built on compromise and I for one am happy with the compromises I've made to own this device. If you're not, simply move along to a better device. Because for every 10 disgruntled, unhappy opo customers, there are 100 quiet happy ones that live in perpetual satisfied bliss with their cheap but powerful device.
Sent from my OnePlus One
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Devil. I can understand you have a different opinion from me. But this is way over none sense.
When a company States on the site of the possibility of getting RMA support for two years, that means you will buy a product which includes on the price RMA support for two years. Doing anything else beside that is stealing, as you are tricking the customer to buy something which he won't have. Without RMA support I wouldn't have bought. They should be honest company and not have this type of bad practices which completely destroys their credibility.
Beside that, between European bothers is law to have 2 years RMA support. The product came from Ireland company so I have the right to get that RMA support no matter during that time.
You assuming that you buy a Chinese product with this price I should not expect support. Sorry but is thanks to people like you that probably Chinese manufacturers do not respect laws in others people's country's, which not only I complete reject as is a matter of time to find a effective way of making them comply to this. As last resort I can always go by to request a ban on the product sales in Europe using European supreme Court. Wouldn't be the first time a Chinese manufacturer would have their product banned because of this practices. And in the end, if they want to make money, they have to comply.
I shared this because I decided to denounce the bad practices of marketing made by this company to people which believe what is on their site.
Thank you for taking your time reading.
BTW, every for-profit company is all about marketing. Any company that's not is bankrupt. This problem is no less the consumer's fault than the company's.
CafeKampuchia said:
BTW, every for-profit company is all about marketing. Any company that's not is bankrupt. This problem is no less the consumer's fault than the company's.
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There are rules in this world... Which should be sacred and respected, not only to keep the trust between two economical agents, but also to not affect the commercial lines and expectations of the product which we are buying or investing. Believing in those words, which you just wrote that is a consumer fault, but you have to add lines. Is a consumer fault only, and only if you accept that as an outcome.
I don't accept, so I'll do whatever I can to have my rights.
When is published on the site my rights, the company has two doors, respect the regulation or get banned from the market. That's how it works on Europe. And I won't expect less than seeing my issue solved.
Alright i found a effective way of solving this: http://ec.europa.eu/consumers/ecc/contact_en.htm
Anyone who needs can use this. According to a friend of mine, everything is sorted within 2 weeks most of the time.
Will keep giving you guys news about this.
jgcaap said:
Believing in those words, which you just wrote that is a consumer fault, but you have to add lines. Is a consumer fault only, and only if you accept that as an outcome.
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That's not what I'm talking about. The consumer sets the tone in the market by placing demands on it--ie, the best product at the lowest price with no compromises. (Doesn't that sound like OnePlus's marketing strategy?), but ultimately that's not possible. There will be compromises. TANSTAAFL.
Example: The American consumer blames corporations and the government for the loss of jobs overseas, then goes to Walmart and buys electronics from China and clothes from SE Asia, later on a car from Korea. Who's to blame? The customer is placing the demands on the market, companies are trying to oblige, and the compromise is that it will cost American jobs. Then we point the finger at government and evil corporations for trying to meet our demands while remaining profitable. Want to keep jobs in the US, be willing to pay more for stuff made in the US.
This situation is similar. The consumer demands a low-price, no compromises phone, OnePlus One tries, fails (compromises in quality and customer service), the consumer complains. No compromise means being willing to pay full price and then getting a top-tier product with excellent customer service. Pay less, and you should expect less. TANSTAAFL.
With the OnePlus One, I knew I was paying half price for a phone with great specs from a Chinese upstart willing to open their doors for business at little-to-no profit and a mere months-long history. I anticipated problems (kept my Nexus 5 just in case), took the risk, and I won. I do genuinely feel bad for those of you who've had bad experiences. You are missing out on what should have been a great product.
CafeKampuchia said:
That's not what I'm talking about. The consumer sets the tone in the market by placing demands on it--ie, the best product at the lowest price with no compromises. (Doesn't that sound like OnePlus's marketing strategy?), but ultimately that's not possible. There will be compromises. TANSTAAFL.
Example: The American consumer blames corporations and the government for the loss of jobs overseas, then goes to Walmart and buys electronics from China and clothes from SE Asia, later on a car from Korea. Who's to blame? The customer is placing the demands on the market, companies are trying to oblige, and the compromise is that it will cost American jobs. Then we point the finger at government and evil corporations for trying to meet our demands while remaining profitable. Want to keep jobs in the US, be willing to pay more for stuff made in the US.
This situation is similar. The consumer demands a low-price, no compromises phone, OnePlus One tries, fails (compromises in quality and customer service), the consumer complains. No compromise means being willing to pay full price and then getting a top-tier product with excellent customer service. Pay less, and you should expect less. TANSTAAFL.
With the OnePlus One, I knew I was paying half price for a phone with great specs from a Chinese upstart willing to open their doors for business at little-to-no profit and a mere months-long history. I anticipated problems (kept my Nexus 5 just in case), took the risk, and I won. I do genuinely feel bad for those of you who've had bad experiences. You are missing out on what should have been a great product.
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Sorry I agree with you here...