Am I the only one annoyed by all the people on these forums that are defrauding Samsung and T-Mobile?
I mean really, post after post, of people messing up their phones, completely their fault, even bricking it, then coming on forums complaining and trying to figure out a way to get a free replacement from Samsung/T-Mobile.
STOP IT! People like you are the exact reason phone prices will increase. With all this defrauding going on, we can kiss $199.99 smartphone price points goodbye, say hello to $400 cell phones with 2 yr contract.
Seriously, if you want to mess with your phone, that is your choice, you have a right to do so, however don't expect Samsung and T-Mobile to replace your unit when you messed it up. Root, apply lag-fix, new roms, etc...at your OWN EXPENSE.
Amen brotha! (high fives what I assume to be a fellow member of the cell phone industry!)
Sent from my SGH-T959 using XDA App
For real? I doubt people defrauding tmobile is going to increase prices, they'll do that anyway just like with gas. The future will be expensive people.
Sent from my T959 *****es
timisalf said:
For real? I doubt people defrauding tmobile is going to increase prices, they'll do that anyway just like with gas. The future will be expensive people.
Sent from my T959 *****es
Click to expand...
Click to collapse
Its the same as stealing. So yes, they are a direct cause for price increases.
Sent from my SGH-T959 using XDA App
If gps/lag wasn't so broken people wouldn't be so desperate to hack and break. These are the people who should have just returned their phones in the first place, which wouldn't have been any better for tmo or samsung. So considering they prob fit well within the returns a product like this deserves, I don't think it'll effect prices or forum members who work in the cell phone industry at all.
I'm annoyed that there isn't another phone on tmo that's worth switching to.
SamsungVibrant said:
Am I the only one annoyed by all the people on these forums that are defrauding Samsung and T-Mobile?
I mean really, post after post, of people messing up their phones, completely their fault, even bricking it, then coming on forums complaining and trying to figure out a way to get a free replacement from Samsung/T-Mobile.
STOP IT! People like you are the exact reason phone prices will increase. With all this defrauding going on, we can kiss $199.99 smartphone price points goodbye, say hello to $400 cell phones with 2 yr contract.
Seriously, if you want to mess with your phone, that is your choice, you have a right to do so, however don't expect Samsung and T-Mobile to replace your unit when you messed it up. Root, apply lag-fix, new roms, etc...at your OWN EXPENSE.
Click to expand...
Click to collapse
Amen haha. After joining these forums I now respectfully understand why apple and at&t run things the way they do.
You're saying this now but if you ever **** up your phone, wouldn't you first try to get a replacement?
SamsungVibrant said:
Am I the only one annoyed by all the people on these forums that are defrauding Samsung and T-Mobile?
I mean really, post after post, of people messing up their phones, completely their fault, even bricking it, then coming on forums complaining and trying to figure out a way to get a free replacement from Samsung/T-Mobile.
STOP IT! People like you are the exact reason phone prices will increase. With all this defrauding going on, we can kiss $199.99 smartphone price points goodbye, say hello to $400 cell phones with 2 yr contract.
Seriously, if you want to mess with your phone, that is your choice, you have a right to do so, however don't expect Samsung and T-Mobile to replace your unit when you messed it up. Root, apply lag-fix, new roms, etc...at your OWN EXPENSE.
Click to expand...
Click to collapse
And this comes from a guy who exchanged his phone 15 times because he was trying to enter into download mode the wrong way.
Gad13 said:
And this comes from a guy who exchanged his phone 15 times because he was trying to enter into download mode the wrong way.
Click to expand...
Click to collapse
I did? It's called sarcasm, I was trying to make a point, can't believe you believed that.
richan90 said:
You're saying this now but if you ever **** up your phone, wouldn't you first try to get a replacement?
Click to expand...
Click to collapse
No, I take responsibility for my actions.
Why should someone else foot the bill? Did I not sign a contract? Am I not an adult? Adults who enter contractual agreements should act like adults, not like children.
Maybe you are on a family plan and your parents pay your bill, but as an adult I take responsibility for my actions. If you root, or do anything else that goes against the TOS of your contract and warranty, then you should also be adult enough to understand that you have entered a contract, you have agreed upon terms and conditions, and you should also be adult enough to foot the bill for a new phone when you caused the damage yourself.
SamsungVibrant said:
No, I take responsibility for my actions.
Why should someone else foot the bill? Did I not sign a contract? Am I not an adult? Adults who enter contractual agreements should act like adults, not like children.
Maybe you are on a family plan and your parents pay your bill, but as an adult I take responsibility for my actions. If you root, or do anything else that goes against the TOS of your contract and warranty, then you should also be adult enough to understand that you have entered a contract, you have agreed upon terms and conditions, and you should also be adult enough to foot the bill for a new phone when you caused the damage yourself.
Click to expand...
Click to collapse
This guy is as straight as a grizzly's d*i*c*k.
We need more people like you (not for the reasons you'd think we need you for though).
PoisonWolf said:
This guy is as straight as a grizzly's d*i*c*k.
We need more people like you (not for the reasons you'd think we need you for though).
Click to expand...
Click to collapse
What do your comments mean? Mind elaborating? Be more direct, don't be afraid.
For starters, I haven't bricked my phone ever, and I've never brought my device back fraudulently seeking an exchange.
But if you ask me, Samsung is just as much in the wrong for manufacturing and selling
devices that do not work as advertised. Once the end user is beyond the trial period, they are locked into a contract with a faulty device. Look at the progress Samsung has made in the past 10 months towards fixing the problems with the Behold II device: NONE.
Given this company's track record with supporting their mobile cellular devices, it is easy to believe that they may never fix the deficiencies with this current line, and flashing a custom ROM may well be the end user's only viable option.
Lets look at the facts.
Samsung sells a phone to all of the phone companies (behold, galaxy) and market it to have all these features. Phone companies sell these phones and they make millions from these sales. Phones are defective and all parties know this but continue selling phones and marketing them with out ever telling buyers of the devices problems. they continue to make millions. When many buyers realize that said devices are defective and complain, they say we are working on a fix, but they never say that it will be fixed just that they are working on a fix. Phone sales continue and they keep making millions with full knowledge of the fact the these devices are defective.
WHO IS DEFRAUDING WHO?
The root of the problem is a BAD design of the recovery mode.
The recovery mode MUST reside in non-erasable area and MUST be available always.
But no. Any person who owns a PC and has an internet connection can brick his phone in no time.
I am really disappointed of the way the phone is designed. In software aspect.
Samsung even keep the unlock code in plain text /I am not complaining about it/. It must be a precedent in the cell phone history.
And we all pay for it. So many bricked phones. So many replacements. So much frustration.
I'll try at least to pay less money for a device designed like this.
rbcamping said:
Lets look at the facts.
Samsung sells a phone to all of the companies (behold, galaxy) and claims it to have all these features. Phone companies sell these phones and they make millions from these sales. Phones are defective and all parties know this but continue selling phones and marketing them with out ever telling buyers of the devices problems. they continue to make millions. When many buyers realize that said devices are defective they say we are working on a fix, but they never say that it will be fixed just that they are working on a fix. Phone sales continue and they keep making millions with full knowledge of the fact the these devices are defective.
WHO IS DEFRAUDING WHO?
Click to expand...
Click to collapse
THEN RETURN THE PHONE and purchase another BRAND. That's your decision to keep a unit you are not happy with, and insist on fixing it yourself.
Nobody is twisting your arm to purchase it. If you purchased it, and it doesn't perform as promised, return it. Plus isn't that the real way to make a statement? I WONT STAND FOR DEFECTIVE PRODUCTS, I'M returning it and buying HTC!
NOPE, instead what do you choose to do? You choose to purchase a produt, which you admit you are very well aware of Samsungs history, which you seem not happy with. So what do you do, you buy another Samsung product. Then you mess around with it, you mess it up, you complain, you then go in a cycle of exchanges, one after the other. If Samsung is sooo horrible, and by your own words, you are aware of their history, then why buy another Samsung product?
THATS YOUR FAULT.
SamsungVibrant said:
What do your comments mean? Mind elaborating? Be more direct, don't be afraid.
Click to expand...
Click to collapse
Lawl, afraid? You're utterly hilarious. There is no need to try and shove it to our faces that you want us to know that you believe that you are the more intelligent, morally and ethically superior being amongst us XDA-commonfolk.
Are you addicted or do you simply enjoy e-confrontations?
Do you get some sort of e-pride when you have successfully convinced yourself that you've won the argument/debate/whatever-you'd-call-it?
Like seriously, if you think anyone gives a flying f*ck about your morals and ethics here, you really need a wake up call.
Mr. Adult, while I do appreciate your opinions on things, don't you have better things to do than to come to XDA and preach to us about how we should be good citizens on planet earth (or the USA)? I mean like, you can go recycle, tend to your farm in the backyard, reuse your feces for your farm, make sure your family members aren't defrauding cellphone corporations, etc.
P.S. Go start a myspace account. Link it into your signature and whine there instead, and stop it with these ridiculous threads that are cluttering up the board with bull****. Your posts are a waste of XDA bandwidth.
PoisonWolf said:
This guy is as straight as a grizzly's d*i*c*k.
We need more people like you (not for the reasons you'd think we need you for though).
Click to expand...
Click to collapse
Still waiting for your explanation of what straight as a grizzly's tool means. I'd love to hear what that really meant.
lmFao
look at all these people trying to justify stealing.
lmFao
get off the high horse all you "robin Hoods"
....
PoisonWolf said:
Lawl, afraid? You're utterly hilarious. There is no need to try and shove it to our faces that you want us to know that you believe that you are the more intelligent, morally and ethically superior being amongst us XDA-commonfolk.
Are you addicted or do you simply enjoy e-confrontations?
Do you get some sort of e-pride when you have successfully convinced yourself that you've won the argument/debate/whatever-you'd-call-it?
Like seriously, if you think anyone gives a flying f*ck about your morals and ethics here, you really need a wake up call.
Mr. Adult, while I do appreciate your opinions on things, don't you have better things to do than to come to XDA and preach to us about how we should be good citizens on planet earth (or the USA)? I mean like, you can go recycle, tend to your farm in the backyard, reuse your feces for your farm, make sure your family members aren't defrauding cellphone corporations, etc.
P.S. Go start a myspace account. Link it into your signature and whine there instead, and stop it with these ridiculous threads that are cluttering up the board with bull****. Your posts are a waste of XDA bandwidth.
Click to expand...
Click to collapse
Ya it does actually annoy me, because I'm a consumer. When people defraud T-Mobile and Samsung, at the end it hurts all end consumers.
Eventually we will have tighter more strict returns, possibly even no returns, or returns with like 40 percent restocking fees. Cell phone prices will also increase, because of people like you, who decide to ruin it for everyone.
It is the simple truth, it was people like you that caused most retail chains to implement 15 percent restocking fees and get stricter on return policies. People like you who will cause companies with awesome return policies, such as Costco, to eventually do away with that.
At the end, your actions just ruin things for all end consumers, simple and true.
You think Best Buy, Apple and At&t are acting like Natzi's? All of you keep it up, and T-Mobile's policy will change too.
Related
I saw this on Digg, read it and left a very angry comment. This is a horrible article.
http://www.informationweek.com/blog...l;jsessionid=GPDCAHFFTFPQTQE1GHRSKH4ATMY32JVN
Yea I spelled idiot wrong, Its for dramatic effect.
kylepotts said:
I saw this on Digg, read it and left a very angry comment. This is a horrible article.
http://www.informationweek.com/blog...l;jsessionid=GPDCAHFFTFPQTQE1GHRSKH4ATMY32JVN
Yea I spelled idiot wrong, Its for dramatic effect.
Click to expand...
Click to collapse
kyle I think you misunderstood.
of course google is not producing the handsets, but rumors have it that they will realease an android phone manufactured/designed by them.
The guy that wrote the article didnt mean that google shouldnt develop android, only that it is a risky business for google to enter in, while they can just sit back and reap the benefits of the wide diffusion android is having.
and to be honest, in more than a way, i kind of agree with him.
Despite interpretations, that article is STILL retarded.
For example; how about the fact that Google *already did it* -- a year ago.
In fact, I have one.
It came in a box labelled "Android Dev Phone 1".
Second, this is *exactly* what the mobile phone business *needs*. It should be CRIMINAL for a carrier to peddle hardware.
The effect of separating the carrier from the hardware is this;
1) It destroys the links between plans and devices, i.e., they won't be saying that if you want X phone, you need to buy an X plan at $827.50/month.
2) It eliminated the subsidization component of phone plans, which given fair competition means that plans should drop in price.
3) It means that YOU as the customer get to choose the hardware that YOU want. Do you let your LANDLINE provider tell you what telephone to use? Or do you go to radio shack and buy whichever one you want? Do you let your internet provider tell you what computer to buy?
4) It means elimination of network locks, and freedom to change providers AT WHIM.
5) It means elimination of long term CONTRACTS, and freedom to change providers at WHIM.
6) It means that when a provider gets a customer, they need to continue to compete with other providers, otherwise the customer will switch.
7) Did I mention that competition leads to LOWER PRICES?
man, relax...
first of all I never said it wouldnt be a great thing for consumers if they do. I know it would, and agree with you that carriers have been playing consumers for years. the guy that wrote the article simply stated the reasons why google shouldnt do that, from a business point of view. it is a huge risk and i doubt the results would be the same as we are used to (Hero etc), at least initially.
(ADP1 was/is in limited availability.. IMHO they made that to 'test' the market reception towards a new mobile OS).
kylepotts said:
I saw this on Digg, read it and left a very angry comment. This is a horrible article.
http://www.informationweek.com/blog...l;jsessionid=GPDCAHFFTFPQTQE1GHRSKH4ATMY32JVN
Yea I spelled idiot wrong, Its for dramatic effect.
Click to expand...
Click to collapse
This has to be one of the stupidest articles I have ever read. First Google doesn't even make the phones manufactures lie HTC do. Google creates the OS on the device. You says "Additionally, there's absolutely no indication that Google knows how to develop a high-end smartphone that will draw in the crowds." How is that even possible when Google doesn't create smart phones?
You say that Google will create a netbook with android on it, and then start talking about android on smartphones. Android on smartphones and android on netbooks are very different beasts.
Horrible article. Do you research next time
Click to expand...
Click to collapse
maybe YOU need to learn how to read and interpret information.
google is PLANNING on MAKING their OWN DEVICES and start a phone manufacturing business.
android is not made by google anyways.. INITIALLY it was developed by google,but NOW the Open Handset Alliance has taken over. this allows other companies like google,motorola,archos,asus,htc,etc to develop their own flare based on android.
"You says 'Additionally, there's absolutely no indication that Google knows how to develop a high-end smartphone that will draw in the crowds.' How is that even possible when Google doesn't create smart phones?
"
your question is just straight up dumb.. no **** google has never made an smartphone or netbook so therefore! no indication that Google knows how to develop a high-end smartphone
i mean really.. youre reading a business article but youre WAY to dumb to understand it.
brian_v3ntura said:
maybe YOU need to learn how to read and interpret information.
google is PLANNING on MAKING their OWN DEVICES and start a phone manufacturing business.
android is not made by google anyways.. INITIALLY it was developed by google,but NOW the Open Handset Alliance has taken over. this allows other companies like google,motorola,archos,asus,htc,etc to develop their own flare based on android.
"You says 'Additionally, there's absolutely no indication that Google knows how to develop a high-end smartphone that will draw in the crowds.' How is that even possible when Google doesn't create smart phones?
"
your question is just straight up dumb.. no **** google has never made an smartphone or netbook so therefore! no indication that Google knows how to develop a high-end smartphone
i mean really.. youre reading a business article but youre WAY to dumb to understand it.
Click to expand...
Click to collapse
Hey come on? Do we really need to mud sling? I was just bringing this up. No need to call me dumb as it is my opinion.
kylepotts said:
Hey come on? Do we really need to mud sling? I was just bringing this up. No need to call me dumb as it is my opinion.
Click to expand...
Click to collapse
you the one who made the most stupid comment on the article. even tho you was completely WRONG and irrelevant
Ok
It's not that big of a deal it's just his opinion!
rfj1979 said:
It's not that big of a deal it's just his opinion!
Click to expand...
Click to collapse
Thank you rfj
nmesisca said:
kyle I think you misunderstood.
of course google is not producing the handsets, but rumors have it that they will realease an android phone manufactured/designed by them.
The guy that wrote the article didnt mean that google shouldnt develop android, only that it is a risky business for google to enter in, while they can just sit back and reap the benefits of the wide diffusion android is having.
and to be honest, in more than a way, i kind of agree with him.
Click to expand...
Click to collapse
that phone was the Motorola droid
lbcoder said:
Despite interpretations, that article is STILL retarded.
For example; how about the fact that Google *already did it* -- a year ago.
In fact, I have one.
It came in a box labelled "Android Dev Phone 1".
Second, this is *exactly* what the mobile phone business *needs*. It should be CRIMINAL for a carrier to peddle hardware.
The effect of separating the carrier from the hardware is this;
1) It destroys the links between plans and devices, i.e., they won't be saying that if you want X phone, you need to buy an X plan at $827.50/month.
2) It eliminated the subsidization component of phone plans, which given fair competition means that plans should drop in price.
3) It means that YOU as the customer get to choose the hardware that YOU want. Do you let your LANDLINE provider tell you what telephone to use? Or do you go to radio shack and buy whichever one you want? Do you let your internet provider tell you what computer to buy?
4) It means elimination of network locks, and freedom to change providers AT WHIM.
5) It means elimination of long term CONTRACTS, and freedom to change providers at WHIM.
6) It means that when a provider gets a customer, they need to continue to compete with other providers, otherwise the customer. will switch.
7) Did I mention that competition leads to LOWER PRICES?
Click to expand...
Click to collapse
sorry i had to
play captain obvious here:
1 plenty unauthorized dealers (mall kiosks, corner stores in the hood) will sell a smart phone and new contract without a data plan or other required add-ons. show em the money.
2 usually one company starts a trend and others will follow. I.e. myfavs, I forgot who started it but all the big dogs have it now
3 never ever had a phone company tell me what phone I had to use, only suggestive selling to suit my needs, and I can always buy one off the street an use. i took in my old dash to a t-mo corporate store and got my daughter on a one year contact, 300 min a month plan and didnt have to buy a phone or add ons.
4 unlocked phones are already on the market, online and certain retail stores, also applys to #3
5 plenty of no commitment options in almost every big and small carrier.
6 they do with quality customer service and incentives for long term customers. when a company lacks those 2 basic things people will take their mony elsewhere.
7 yea basic economics they don't teach anymore in public schools
Are you just plain thick? Or are you being intentionally obtuse?
We're talking about regular consumers here, not people who can figure out things on their own.
Point is this; how many phone manufacturer's advertise phones that AREN'T linked to some carrier?
How many RETAILERS *ADVERTISE* phones that aren't linked to some carrier?
How many CARRIERS *ADVERTISE* phones that aren't locked to their network?
Your regular stupid consumer who wants to buy a phone will see the sparkly ad on TV, will go to their nearest big-box store, and will get suckered into a lifetime commitment with some carrier just for the sake of having that sparkly phone that they saw on TV.
The OBJECTIVE is for phones to ALL be sold entirely in the free, so that joe consumer can go into the big box store, grab a phone off the shelf, pay in cash (no ID), sign NOTHING, walk out with it, and shove in whatever sim card they like with whatever plan they like.
The average consumer does NOT go down to a greasy store with no air conditioning that smells like barf to buy a phone that's been HACKED, and it is quite impossible to get a no-commitment phone from a big box store or off some carrier's website. Yes, if you *already* have a phone, the carrier should let you plug your card into it, but NO, most retarded consumers *DON'T KNOW THIS*.
The fact that it is damned difficult to get a no-strings-attached phone, and that the average idiot watching ads on TV doesn't even know that you can means that there IS a link between hardware and carrier. Which means that EVERY ONE of your arguments is entirely INVALID.
phatmanxxl said:
sorry i had to
play captain obvious here:
1 plenty unauthorized dealers (mall kiosks, corner stores in the hood) will sell a smart phone and new contract without a data plan or other required add-ons. show em the money.
2 usually one company starts a trend and others will follow. I.e. myfavs, I forgot who started it but all the big dogs have it now
3 never ever had a phone company tell me what phone I had to use, only suggestive selling to suit my needs, and I can always buy one off the street an use. i took in my old dash to a t-mo corporate store and got my daughter on a one year contact, 300 min a month plan and didnt have to buy a phone or add ons.
4 unlocked phones are already on the market, online and certain retail stores, also applys to #3
5 plenty of no commitment options in almost every big and small carrier.
6 they do with quality customer service and incentives for long term customers. when a company lacks those 2 basic things people will take their mony elsewhere.
7 yea basic economics they don't teach anymore in public schools
Click to expand...
Click to collapse
rfj1979 said:
It's not that big of a deal it's just his opinion!
Click to expand...
Click to collapse
opinion of what? what his comment said on the article pretty much had nothing to do with what google is planning.
lbcoder said:
We're talking about regular consumers here, not people who can figure out things on their own.
Point is this; how many phone manufacturer's advertise phones that AREN'T linked to some carrier?
How many RETAILERS *ADVERTISE* phones that aren't linked to some carrier?
How many CARRIERS *ADVERTISE* phones that aren't locked to their network?
Click to expand...
Click to collapse
Apples and Oranges.
Carriers and retailers don't advertise (or even carry) non sim-locked high end phones because most phones are subsidized with the contract. This doesn't mean that a a carrier doesn't welcome unlocked phones though. Selling service to a consumer that already has the equipment means that the service contract doesn't have to pay for the equipment and the carrier profits from the consumer much faster.
This also means that it is possible (how likely is up for debate though) for a carrier to enter a contract with Google and subsidize a part of the equipment cost and offer a locked version of the Google phone for much a cheaper cost to the consumer.
Just because Google may offer an unlocked version of a phone doesn't exclude the possibility of a locked/subsidized version from a carrier.
I think it is a great idea. The worst that could happen is that it doesn't sell and fades into obscurity. Worth the risk if you ask me.
Noooo....Apple's iPhone does better because it appeals to more people, because there all stupid. Android users phiddling with an iPhone is like giving Einstein some paper and a box of crayons
All you guys that are posting all the negative stuff here about AT&T and the Atrix....... Get a life..... If you don't want the Atrix then don't get it! If you don't like AT&T then don't get the Atrix! There are TONS of great android phones out there from every wireless carrier.
Seriously you are guys are just too much! No one is FORCING you to buy the phone or have AT&T if you don't want to this is controlled by your choices.
Give it a rest...I have 3 lines on AT&T and one on Sprint. I never have a problem with either one...... Every carrier charges a premium for there high end phones and 4G ALL of them do!
and by posting this you start a flame war. was it really necessary?
Also, you misspelled AT&T in the title.
I don't think a post of this type is necessary; while I agree 100%, I doubt that this thread will stop any of the activity that it is meant to.
johnnydeathmatch said:
Also, you misspelled AT&T in the title.
I don't think a post of this type is necessary; while I agree 100%, I doubt that this thread will stop any of the activity that it is meant to.
Click to expand...
Click to collapse
Lol...yes I did misspell AT&T in the title.....
I just was frustrated with all the troll postings about this phone. People come to learn about this phone. Not have to wade through all the negative postings about AT&T and the new phone. Its almost as if by design they are trying to discourage interest in the Atrix.....
Sorry, nothing wrong with voicing disappointment. You can continue to spend tons of money on overpriced stuff if you want. The rest of us will give them feedback and hope they learn.
eallan said:
Sorry, nothing wrong with voicing disappointment. You can continue to spend tons of money on overpriced stuff if you want. The rest of us will give them feedback and hope they learn.
Click to expand...
Click to collapse
i agree with you about constructive feedback. But none of the posters have even seen the phone yet. Its not available for demo in the stores until the 13th. So how can they be so negative about it? Has anyone seen it yet? Does anyone have service with the phone that can tell us exactly what the charges and plan looks like? I will wait until I can actually see the phone and talk to an at&t rep and get more info.....
eallan said:
Sorry, nothing wrong with voicing disappointment. You can continue to spend tons of money on overpriced stuff if you want. The rest of us will give them feedback and hope they learn.
Click to expand...
Click to collapse
I suppose, although I'm not sure how anything posted here has been useful or a benefit to anyone in any way whatsoever.
I'm not sure how it's tons of money on overpriced stuff. Besides the obvious fact that value is subjective, which means that something may not be worth even $200 to you, but may be worth $300 to me.
Aside from that, top of the line phones cost around $200 these days. At least third party retailers are allowed to discount Android phones, unlike iPhones. I paid $150 for my Captivate last year at BB (it was still $200 @ AT&T), and I'll be paying $150 for the Atrix (or $200 if the Costco/BB leaks weren't true, which IMHO they are). Not sure how the Atrix is overpriced.
If you are referring to the laptop dock, then personally I would have to agree with you regarding its price. However, that is an accessory. Accessories are always overpriced. If you don't want it, don't buy it. I suspect most people won't, and I suspect it will drop in price pretty quickly. It is the first device of its kind, so if you buy it you are being an early adopter, and it costs a lot to be an early adopter. That's just life. Wait a few months, perhaps there will be third party solutions, or the price will have dropped to something that you can afford. No use crying over spilled milk.
Honestly, it doesn't seem like it would be too hard to build something like the laptop dock. Have a base that holds a bluetooth keyboard and a docking slot for the Atrix where you want your trackpad to be, attach one of those PS LCDs to the top and throw in some batteries. I'm sure it could be done for a couple of hundred bucks. Less, if you're creative.
johnnydeathmatch said:
I suppose, although I'm not sure how anything posted here has been useful or a benefit to anyone in any way whatsoever.
I'm not sure how it's tons of money on overpriced stuff. Besides the obvious fact that value is subjective, which means that something may not be worth even $200 to you, but may be worth $300 to me.
Aside from that, top of the line phones cost around $200 these days. At least third party retailers are allowed to discount Android phones, unlike iPhones. I paid $150 for my Captivate last year at BB (it was still $200 @ AT&T), and I'll be paying $150 for the Atrix (or $200 if the Costco/BB leaks weren't true, which IMHO they are). Not sure how the Atrix is overpriced.
If you are referring to the laptop dock, then personally I would have to agree with you regarding its price. However, that is an accessory. Accessories are always overpriced. If you don't want it, don't buy it. I suspect most people won't, and I suspect it will drop in price pretty quickly. It is the first device of its kind, so if you buy it you are being an early adopter, and it costs a lot to be an early adopter. That's just life. Wait a few months, perhaps there will be third party solutions, or the price will have dropped to something that you can afford. No use crying over spilled milk.
Honestly, it doesn't seem like it would be too hard to build something like the laptop dock. Have a base that holds a bluetooth keyboard and a docking slot for the Atrix where you want your trackpad to be, attach one of those PS LCDs to the top and throw in some batteries. I'm sure it could be done for a couple of hundred bucks. Less, if you're creative.
Click to expand...
Click to collapse
$200 for the phone is fine. It's a standard that seems to hold.
The trackpad and the tethering plan are the ridiculous greedy practices no one should support. Subjectivity of value or not, an extra $20 a month to use that data you already pay for in a cradle is asinine.
jamezr said:
i agree with you about constructive feedback. But none of the posters have even seen the phone yet. Its not available for demo in the stores until the 13th. So how can they be so negative about it? Has anyone seen it yet? Does anyone have service with the phone that can tell us exactly what the charges and plan looks like? I will wait until I can actually see the phone and talk to an at&t rep and get more info.....
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Well you don't need to hold the device to know about the tethering rip off. Or double a netbook price for a screen, battery, and keyboard.
The phone itself isn't garnering much $ complaints as far as I've seen.
eallan said:
$200 for the phone is fine. It's a standard that seems to hold.
The trackpad and the tethering plan are the ridiculous greedy practices no one should support. Subjectivity of value or not, an extra $20 a month to use that data you already pay for in a cradle is asinine.
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Click to collapse
So don't support them if you don't want it. I don't see how complaining about it on XDA is helping anyone, though.
All the comparisons that people are drawing here, comparing the dock to a netbook (e.g., why not just get a netbook) are missing the point: it is most definitely not a netbook. If it was, it would be priced like a netbook. It is different than a netbook, different functionality, although they do serve a similar purpose. Lots of people buy Macs (not me ), despite the fact that they cost more than an equivalent PC would. For some of us, not everything is about what the cheapest alternative is.
This is a completely new category of product, and being the first person to own it will cost a lot, similar to the original iPhone.
The tethering plan isn't required if you buy the dock separately, and even if you buy them together, you can just cancel tethering. There's nothing to stop you.
If it turns out that the laptop dock (or any other dock, or use of the webtop environment), has some feature to alert AT&T of your usage without a tethering plan or block you from using it without a tethering plan, then I would agree. However, nobody has shown that to be the case at this point. My guess would be that the security measure would be defeated to allow this without paying for tethering within a few days.
johnnydeathmatch said:
So don't support them if you don't want it. I don't see how complaining about it on XDA is helping anyone, though.
All the comparisons that people are drawing here, comparing the dock to a netbook (e.g., why not just get a netbook) are missing the point: it is most definitely not a netbook. If it was, it would be priced like a netbook. It is different than a netbook, different functionality, although they do serve a similar purpose. Lots of people buy Macs (not me ), despite the fact that they cost more than an equivalent PC would. For some of us, not everything is about what the cheapest alternative is.
This is a completely new category of product, and being the first person to own it will cost a lot, similar to the original iPhone.
The tethering plan isn't required if you buy the dock separately, and even if you buy them together, you can just cancel tethering. There's nothing to stop you.
If it turns out that the laptop dock (or any other dock, or use of the webtop environment), has some feature to alert AT&T of your usage without a tethering plan or block you from using it without a tethering plan, then I would agree. However, nobody has shown that to be the case at this point. My guess would be that the security measure would be defeated to allow this without paying for tethering within a few days.
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Don't want to lose my unlimited. And bad publicity is only a good thing or the consumer. I guess I don't understand defending those trying to milk you for tons of $$. I'd rather have a good deal on these things than defend a high price.
eallan said:
Don't want to lose my unlimited. And bad publicity is only a good thing or the consumer. I guess I don't understand defending those trying to milk you for tons of $$. I'd rather have a good deal on these things than defend a high price.
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I don't know anyone who wouldn't rather have a good deal. I'd love it if the dock came for free with the phone, along with a free keg and some strippers. But, unfortunately, we live in reality where stuff costs money and companies have to make money to keep coming out with cool products like the Atrix. If Motorola wants to charge $500 for the dock, then more power to them. I'm happy for it, and you know why? Because they invented the damn thing! Do you see any other phones with laptop docks? No.
Will I buy it for $500? No, because to me $500 is better than that dock. If the dock drops to $50, will I buy it? As long as its hackable. But if Motorola left it to you or me to decide what we wanted to pay for their stuff, they wouldn't ever make a profit. Then they couldn't make things like this any more. Do all the parts and pieces in the dock come to a total of $500? Definitely not, otherwise they wouldn't be able to make any money off of it, and therefore wouldn't make it in the first place. Does it bother you how much higher the retail price is than what the parts cost is? Then why don't you build something better for less.
Why is it that if Motorola spends millions of dollars on R&D, they shouldn't be able to make a profit off of that work and investment? If they can't do that, then why would they bother to create things like the Atrix & dock in the first place? Would you work for 6 months or a year for free so that you could sell a laptop dock for a phone at cost? Nope. So stop whining.
How does bad publicity automatically equal good for the consumer? That's probably one of the dumbest statements I've ever seen on this forum. 60 Minutes gave lots of bad publicity to Audi for unintended acceleration which turned out to be fake, how was that good for consumers? Or anyone outside of 60 Minutes? It hurt consumers, because Audi was almost killed off as a brand in the US, which would have offered fewer choices, and it influenced consumer buying decisions away from a product which may have been superior to the choice they ultimately made due to bad information.
johnnydeathmatch said:
I don't know anyone who wouldn't rather have a good deal. I'd love it if the dock came for free with the phone, along with a free keg and some strippers. But, unfortunately, we live in reality where stuff costs money and companies have to make money to keep coming out with cool products like the Atrix. If Motorola wants to charge $500 for the dock, then more power to them. I'm happy for it, and you know why? Because they invented the damn thing! Do you see any other phones with laptop docks? No.
Will I buy it for $500? No, because to me $500 is better than that dock. If the dock drops to $50, will I buy it? As long as its hackable. But if Motorola left it to you or me to decide what we wanted to pay for their stuff, they wouldn't ever make a profit. Then they couldn't make things like this any more. Do all the parts and pieces in the dock come to a total of $500? Definitely not, otherwise they wouldn't be able to make any money off of it, and therefore wouldn't make it in the first place. Does it bother you how much higher the retail price is than what the parts cost is? Then why don't you build something better for less.
Why is it that if Motorola spends millions of dollars on R&D, they shouldn't be able to make a profit off of that work and investment? If they can't do that, then why would they bother to create things like the Atrix & dock in the first place? Would you work for 6 months or a year for free so that you could sell a laptop dock for a phone at cost? Nope. So stop whining.
How does bad publicity automatically equal good for the consumer? That's probably one of the dumbest statements I've ever seen on this forum. 60 Minutes gave lots of bad publicity to Audi for unintended acceleration which turned out to be fake, how was that good for consumers? Or anyone outside of 60 Minutes? It hurt consumers, because Audi was almost killed off as a brand in the US, which would have offered fewer choices, and it influenced consumer buying decisions away from a product which may have been superior to the choice they ultimately made due to bad information.
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Feedback is invaluable. Good or bad. If most consumers think something is a terrible value, then the company ought to know, period.
Nobody said anything about profit. Of course we understand that. Should a Honda civic cost 12 million dollars because someone else didn't do the r&d and make it?
Continue to defend obvious ridiculous pricing. I will do the opposite. Thanks.
It seems as though all those that continuously beet down the Atrix secretly like it, because if I don't like something I move on. Why some need to be negative over and over and over with every post is beyond me.
jamezr said:
all you guys that are posting all the negative stuff here about at&t and the atrix....... Get a life..... If you don't want the atrix then don't get it! If you don't like at&t then don't get the atrix! There are tons of great android phones out there from every wireless carrier.
Seriously you are guys are just too much! No one is forcing you to buy the phone or have at&t if you don't want to this is controlled by your choices.
Give it a rest...i have 3 lines on at&t and one on sprint. I never have a problem with either one...... Every carrier charges a premium for there high end phones and 4g all of them do!
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then what the hell is this forum for? Why are we all here? This is part of it.
eallan said:
Feedback is invaluable. Good or bad. If most consumers think something is a terrible value, then the company ought to know, period.
Nobody said anything about profit. Of course we understand that. Should a Honda civic cost 12 million dollars because someone else didn't do the r&d and make it?
Continue to defend obvious ridiculous pricing. I will do the opposite. Thanks.
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Click to collapse
You are right feedback is invaluable to companies and existing and potential consumers. Now how can you give feedback for something you have NEVER used?
Do you have a bill showing us how overcharged you have been from AT&T? Can you show us how much a rip off the data plan is for this phone? Can you show us you invaluable feedback on the phone and difference the bill was on your existing FamilyTalk plan you have with AT&T? So how valuable is your feedback considering you have never used the phone and cannot say what the billing impact was to your new or existing wireless bill/plan?????
You can't do any of those so what value can you criticism be????
sdlopez83 said:
then what the hell is this forum for? Why are we all here? This is part of it.
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You have a point,,,we are all here to discuss and exchange info on the new phone and everything involved or about it. But it just seems like most of what I have been seeing was so negative. Thing is no one knows yet. No one has a bill saying this is what it was before and this what it is now....There just seemed to be a lot posters trolling with negative posts when no one knows yet. I want to discuss the phone and its new technical aspects and the carrier but not have to wade through all the blatant negativity.....
eallan said:
Nobody said anything about profit. Of course we understand that. Should a Honda civic [sic] cost 12 million dollars [sic] because someone else didn't do the r&d [sic] and make it?
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Click to collapse
The Honda Civic isn't the world's first car. Guess what, even if the Civic cost $12 million, it isn't up to you what it costs. If you don't like it, you are free to start your own company and build your own car. Failing that, you can shop elsewhere. Trolling the Honda Civic forums is probably not the best idea you could come up with, however. Perhaps you could visit the forum of a car that you do own, or a car that you can afford to buy when it comes out.
Continue to defend obvious ridiculous pricing. I will do the opposite. Thanks [sic].
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Click to collapse
The pricing is what it is. If you can't afford it, get a better job so that you can. Anyone can find out the price of the Atrix and its accessories, and you calling their pricing 'ridiculous' doesn't help anyone here. Everyone can make up their own mind about the pricing, and decide for themselves whether or not they would like to buy the phone and/or its accessories.
jamezr said:
You are right feedback is invaluable to companies and existing and potential consumers. Now how can you give feedback for something you have NEVER used?
Do you have a bill showing us how overcharged you have been from AT&T? Can you show us how much a rip off the data plan is for this phone? Can you show us you invaluable feedback on the phone and difference the bill was on your existing FamilyTalk plan you have with AT&T? So how valuable is your feedback considering you have never used the phone and cannot say what the billing impact was to your new or existing wireless bill/plan?????
You can't do any of those so what value can you criticism be????
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Click to collapse
Customer perception of value can only occur if I have had personal hands on time with the device? Like the build quality of the keyboard will suddenly make it worth 500 bucks? Get out of here.
I don't get to set the atrix accessories price, or the honda civic. However, as a consumer interested in these product I can damn sure state my dissatisfaction with their current price points on some items. I can actually do it all day long, without starting my own cell phone company.
You don't know what I do, how much I charge or anything. Just because my expertise lies elsewhere doesn't mean I don't have the right to tell a company or a forum of users how I (I'm also not alone, all the press has ripped them for the dock pricing) feel.
I'll continue to state my opinions, you do the same. Trust me, I don't need a better job. Thanks though!
eallan said:
Customer perception of value can only occur if I have had personal hands on time with the device? Like the build quality of the keyboard will suddenly make it worth 500 bucks? Get out of here.
I don't get to set the atrix accessories price, or the honda civic. However, as a consumer interested in these product I can damn sure state my dissatisfaction with their current price points on some items. I can actually do it all day long, without starting my own cell phone company.
You don't know what I do, how much I charge or anything. Just because my expertise lies elsewhere doesn't mean I don't have the right to tell a company or a forum of users how I (I'm also not alone, all the press has ripped them for the dock pricing) feel.
I'll continue to state my opinions, you do the same. Trust me, I don't need a better job. Thanks though!
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Click to collapse
You're welcome!
We all love our T-Mobile service, lets try and do something about it sign the petition:
http://www.thepetitionsite.com/2/stop-t-mobile-from-being-bought-by-att/
EDIT: fixed link.
also found the following that could be helpful:
http://www.cell-phone-towers.com/will-the-att-merger-with-tmobile-help-consumers.html
adinis78 said:
We all love our T-Mobile service, lets try and do something about it sign the petition:
http://www.thepetitionsite.com/2/sto...bought-by-att/
Click to expand...
Click to collapse
Or you could do something useful like write, email and call your congressman.
you cant stop it.
and your link doesnt work
skdubg said:
you cant stop it.
and your link doesnt work
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It's possible if enough people let their representatives know they don't like it. But they won't. They never do. And there hasn't been a government with a spine in this country for 20+ years so it'll probably "force" AT&T to make some petty concession in return for the bazillions it'll make off it's substandard service and that'll be that. Americans are self-centered and lazy and you can take that to the bank. AT&T sure will. I mean really, an online petition? Does it get any lazier than that?
Since they aren't breaking any law, there won't ever be a government response.
And nice job with the insulting comments.
Whether they break antitrust laws or not will be decided by DOJ and FCC.
After reading
http://arstechnica.com/tech-policy/...-fewer-choices-once-att-swallows-t-mobile.ars
I feel very bad.
Good bye choices, prepare for higher prices and "innovation" that profits only ATT shareholders.
If att does not let me keep a month to month plan once my contract is over with tmo,if they merge, then i will prob go with metropcs or maybe simple mobile so att can look forward to loosing my $170 a month.
Sent from HAL 9000
Simple Mobile will sease to exist with T-mobile demise because it is a Tmo reseller.
It won't be any choices but go to Big brothers.
AT&T put billions at stake and they will pay their way unless people raise their voice.
Adapt0r said:
Simple Mobile will sease to exist with T-mobile demise because it is a Tmo reseller.
It won't be any choices but go to Big brothers.
AT&T put billions at stake and they will pay their way unless people raise their voice.
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Click to collapse
Ahhh crap so i guess metropcs would be my only other choise
Sent from HAL 9000
Just think about most cases like this, big companies buying big companies out. When has a petition ever stopped it? I agree that its a bit crappy for US people but I Ruby there's anything that can be done abut it.
Sent from my GT-P1000 using XDA Premium App
rangercaptain said:
Since they aren't breaking any law, there won't ever be a government response.
And nice job with the insulting comments.
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Yes, there will a response because of anti-trust and monopoly laws and prove me wrong about the rest of it. There are entire business models based on the lack of attention and laziness of consumers in this country. Rebates, for example. On the surface you wonder how anyone makes any real money with them but they do because so many people are too lazy and distracted to mail them in. When they do, the first hitch that comes along is the end of it because they don't want to have to pick up the phone and talk to someone. Hell, look at all the questions on here that ask if there's an online way to do something because they don't want to have to pick up a phone and talk to someone. Whining about it doesn't make it less true.
markgamber said:
Yes, there will a response because of anti-trust and monopoly laws and prove me wrong about the rest of it.
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There won't be any of that - you can take your business to Sprint, Verizon, Boost, etc.
Why the venom? Take the edge off!
markgamber said:
Yes, there will a response because of anti-trust and monopoly laws and prove me wrong about the rest of it. There are entire business models based on the lack of attention and laziness of consumers in this country. Rebates, for example. On the surface you wonder how anyone makes any real money with them but they do because so many people are too lazy and distracted to mail them in. When they do, the first hitch that comes along is the end of it because they don't want to have to pick up the phone and talk to someone. Hell, look at all the questions on here that ask if there's an online way to do something because they don't want to have to pick up a phone and talk to someone. Whining about it doesn't make it less true.
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Click to collapse
People are over reacting. Show me the anti-trust violation/monopoly violation. People will talk, then after a few weeks it'll be back to Charlie Sheen and his tiger blood, or Lindsay Lohan dropping her last name. Just chill. We'll all be grandfathered into our plans, and we'll be given the choice to update to AT&T when the time comes, or we'll be stuck with what we have. *shakes head at the American People these days*
Well look at the Ma Bell monopoly and innovation that came after breaking it up. Hope it not to much to ask
You think a bunch of people who don't want the merger is going to affect big CEOs who want to make millions is going to change anyone's mind? IF and say again, IF you got 10,000 people to sign a petition, do you think they care? 10,000 people who use T-mobile is nothing compared to the millions that have contracts with them. Your wasting your time. its not about better service or customer support and benefit. Its about M-O-N-E-Y. Always is and always will be. You mean nothing to a major corporation.
http://finance.yahoo.com/news/US-Moves-to-Block-ATT-Merger-nytimes-2904609364.html?x=0
Won't happen. It is up to the FCC on this one.
I wish people would stay the hell out of it and let the FCC handle it since its their department. They would know what would harm the market or not. not the Department Of Justice.
Guys it is going to happen. They have deep pockets. How do you think Google and APPLE buy so many companies?
I hope that it doesn't happen. Anything AT&T controls means bad for the customers and customers being forced to pay for items they shouldn't have to pay for.
cmsjr123 said:
I wish people would stay the hell out of it and let the FCC handle it since its their department.
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What is wrong with others' chiming in?
It's important that this merger does NOT occur.
Also,
http://forum.xda-developers.com/showthread.php?t=1243224
http://en.wikipedia.org/wiki/United_States_antitrust_law
This is the reason why they are investigating.
mattykinsx said:
What is wrong with others' chiming in?
It's important that this merger does NOT occur.
Also,
http://forum.xda-developers.com/showthread.php?t=1243224
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Click to collapse
Im not saying its bad or good. I WANT the FCC to handle it not other people suing.. THE FCC are the ones who have the power. File your claims with them. Go through them not try to stop stuff by suing. ITS A SUE HAPPY COUNTRY.. that stops innovation easily.
The FCC can deny it and even accept it even if the lawsuit is won. Simple as that. This merger will drive prices down for us. Sprint will be better off. Verizon will become competitive to steal customers away.
Everyone says it will bring people to raise prices. Everyone else says it wont.
The FCC will look at the spectrum thing. Look at competitiveness.
I dont want people without a Business major or a ECON major telling me it will screw things up.
99% of the time the government is involved things are screwed up.
They once asked a major steal company to become a monopoly so that steal prices can go down and then after the war they sued them for being a monopoly.. seriously guys you want a agency dealign with this not the entire government.
http://money.cnn.com/2011/09/01/technology/att_tmobile_lawsuit/
Sent from my PC36100 using xda premium
cmsjr123 said:
Im not saying its bad or good. I WANT the FCC to handle it not other people suing.. THE FCC are the ones who have the power. File your claims with them. Go through them not try to stop stuff by suing. ITS A SUE HAPPY COUNTRY.. that stops innovation easily.
The FCC can deny it and even accept it even if the lawsuit is won. Simple as that. This merger will drive prices down for us. Sprint will be better off. Verizon will become competitive to steal customers away.
Everyone says it will bring people to raise prices. Everyone else says it wont.
The FCC will look at the spectrum thing. Look at competitiveness.
I dont want people without a Business major or a ECON major telling me it will screw things up.
99% of the time the government is involved things are screwed up.
They once asked a major steal company to become a monopoly so that steal prices can go down and then after the war they sued them for being a monopoly.. seriously guys you want a agency dealign with this not the entire government.
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Click to collapse
Anti-trust laws are partially in the purview of the FCC, and yes it can approve the merger even if the DoJ doesn't like it, but the DoJ is just doing its job at enforcing the anti-trust laws which it has complete jurisdiction of. Especially since AT&T has been broken up before
Gang, happy new owner of a VZW Galaxy Nexus, as of thursday. It rocks.
But that's not what this thread's about. Because the plan all along was to keep the Epic account with Sprint, with another year on contract, and give the phone to my daughter. Just need to change the telephone number.
That's when the idiocy started, and my almost-nightmare. Almost because in my old age (49), I have lost all tolerance and patience for being put through gyrations, hoops, circuitous call trees, etc., to remedy something that a child can see is obviously wrong. When the three stooges show starts with a business like this, I tell them politely that I don't have patience or interest to help them figure out how to do their job, explain things over and over to 30 different people, and waste a whole bunch of precious life seconds on their problem. Goodbye, I'm taking my business to a competitor.
Here's what happened:
Short version: "ported" my numbers in the wrong order. Sprint contract canceled, charged $90 early termination fee. Wouldn't rectify the situation, period.
Long Version: Went to Verizon first to get my new phone. Had my number pulled over from Sprint and applied to the new GN. Happy camper. then...
ME: Call up Sprint to have my daughter's number, no longer under contract at VZW, ported over to my sprint account for the Epic.
SPRINT: No, can't do that. You terminated the contract when you ported the original number away.
ME: But I don't want to terminate the contract! I just want to change the phone number!
SPRINT: Well, customer, F*ck you, that's too bad. Tell you what: We'll restore your contract and waive the termination fee if you port your number back.
ME: Am I speaking with an intelligent human being, or a modern version of the old ELIZA artificial intelligence program? Obviously, that will cause me the same problems over at Verizon (although I suspect they would handle this much better).
SPRINT: Bite me, Customer, that's the only thing we can do. (translation: That's the only thing we're willing to do).
ME: (and now this is virtually verbatim, without my colorful embellishments): "Let me get this straight: I want to keep giving you my business. I don't want to terminate the contract. We're talking about $1000 of revenue in the next year. If you will not restore my contract, port in my daughters number from Verizon, and remove that 90 fee, I will never darken Sprint's doors again, recommend vigorously against you as a carrier for all friends and family, and report the precise facts of this customer 'satisfaction' experience everywhere I frequent on the internet. You are willing to choose all of that to keep a friggin' $90??!?!?!???!?"
SPRINT: F*ck you! (returning to colorful embellishment)
-----------------------------------------------------------------
It went on for another 15 minutes or so, I talked to a supervisor, no dice, hung up and called back to get a different rep to see if that might make a difference, and they were nicer, but the effective message was still F*CK YOU, powerless customer.
Well, I'm not powerless. I'll give them their $90. They lose about $910 over the rest of the contract for this idiocy, and any change of renewal and further business.
All because I didn't follow some bureaucratic nonsense about the order numbers should be ported, or something. I must be punished!
I'm an engineer. I know this is not some gnarly technical limitation. I know they can do this, it just may take some gymnastics in the CRM application, maybe an auth code from someone with the authority to "break the rules", etc.
IDIOTS! That's how you encourage people not to do business with you. Operate in a manner that places your rules above the customer's interests, even when breaking them is a WIN-WIN.
Well, gonna get a Shift for my daughter that really wants Android with a kbd. In the end, even with the $90 early termination fee, I'm going to save hundreds over the next year, as it's only an additional $40/mo to add another smartphone to the VZW Family Talk plan we already have, instead of another $100/mo from Sprint. I never really bothered to work through the numbers until Sprint made me mad enough to think the whole thing through.
Anyway, it's been great here, gang. I've learned so much, benefited from a ton, and contributed a little. You're a super group of people. I look forward to seeing some of you around the GN forums... It's an awesome device, and ICS is da bomb. Facial Recognition to unlock the phone... my phone knows me! For a techie geek, that's one of the coolest features in ICS!
sounds like you shouldve done a little more homework before porting your number out. what would make you think that going around sprint to take the number to verizon would leave your contract in place? when you port out a number its an instant contract cancelation.
Yea no offense but that's not "Sprint's idiocy"
If you port your number while it's still under contract with "any" post paid carrier your canceling your contract.
Sent from my SPH-D700 using Tapatalk
Have to agree, your fault not Sprints.....
Should of called Sprint and asked them before you did anything. And I'm fairly certain its in some tiny fine print in your contract with Sprint (which you probably didn't bother to read)...
I've been with Sprint for 7 years and not one single issue. They even work with me no questions asked if I get in a bind and need to make a late payment.
Sent from my Cyanogen Epic.
No no no come on ppl he wanted to still pay them but only for one line. Don't tell him he's wrong hes ****ing right! Srpint (&VZW) HAVE dumbass rules in place. THERE IS NO TECH REASON THEY COULD NOT DO WHAT HE WANTED.
I callenge some one that's works in the telcoms to tell me I'm wrong!
BUT YOU KNOW THAT VZW is just as bad they all suck
Sent from the Drivers Seat of my Suby txting and Driving doing 100MPH+ in a school zone! Ha.
So you tried to engineer a plan to get the phone you wanted which sprint does not have and then [email protected]#t went south from there. Your fault not sprints and its in the contract so the idiocy starts with????
Sent from my SPH-D710 using XDA App
zman519 said:
No no no come on ppl he wanted to still pay them but only for one line. Don't tell him he's wrong hes ****ing right! Srpint (&VZW) HAVE dumbass rules in place. THERE IS NO TECH REASON THEY COULD NOT DO WHAT HE WANTED.
I callenge some one that's works in the telcoms to tell me I'm wrong!
BUT YOU KNOW THAT VZW is just as bad they all suck
Sent from the Drivers Seat of my Suby txting and Driving doing 100MPH+ in a school zone! Ha.
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Click to collapse
The issue isn't that he's wrong or they're right, vice versa. It's if you transfer a number to a new carrier, the account is cancelled and an ETF is enacted on that line, they're not going to bill an account with no number on it. They assume as a company that you're leaving overall especially if there are no other lines present on your account. It's not something out of idiocy, it's a natural mistake. Had he called earlier and made it clear to Sprint what he was going to do, and that he was going to switch the numbers, things ideally would have gone better, ideally, could still be in the same way, yes it would have taken longer but it'd have happened a lot more smoothly than it did this way.
The majority is not always right, but in this case, they are. You messed up, not Sprint. If you try the same maneuver with Verizon, they will treat you in the same manner.
Sent from my SPH-D700 using Tapatalk
Ok I was kinda half awake reading the op b4.
But if your trying to buy more servers from sprint what is the problem. Like some one said. All it would take is a High leave admin password ;-)
Sent from the Drivers Seat of my Suby txting and Driving doing 100MPH+ in a school zone! Ha.
None of you get it.
Was I wrong in some contract technical sense?
Absolutely.
I'm not calling Sprint idiots for being wrong about their contract. I'm calling them idiots for losing business, and a customer, over something like this.
Solving the problem had no downside for them. Not solving it had a huge downside. The customer made a harmless mistake. Their rigid refusal to solve something this trivial cost a lot.
Those of you defending Sprint here should never start a business. You'll fail.
No matter. I'm happily posting this from my Galaxy Nexus, my daughter has a brand new Samsung Stratosphere from VZW that they sold me for 50 bucks even though we didn't get a new contract for her line (they want my business, they said), and I have a used Epic to sell.
So, feel free to criticize me all you want. I smiling like the Cheshire Cat. Those of you that still don't get it are suffering from the same intellectual deficit as the yahoos I walked away from at Sprint.
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Of course you are right in the respect they should have worked with you to save a customer. Apparently Sprint is no longer in the customer service business and have become very rigid in their policies. I have fought with them on several issues and they were totally unyielding to a 7 year customer with 2 lines. Enjoy your new phones and watch that data usage.
good luck with vzw. I had them before and can't beat sprint.
Sent from my SPH-D700 using Tapatalk
Everyone's situation is different.
For me, I was fed up with failed promises of 4G here in the Santa Cruz CA area. Those promises are a part of why I opened a Sprint account a year ago.
Now, sitting in my house here in Scotts Valley, I'm getting 20/12Mbps dn/up, consistently.
So is my daughter, which wouldn't be the case if Sprint had any business sense.
I actually should be thanking them.
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You think your $1k will hurt a multi-million if not billion dollar business?
I do understand your stand point and agree to a point. But your hard headness (no offense) is the cause of all this. If you had done it the proper way and didn't breach your contract w/o them knowing it may have been avoided. They make those contracts for a reason.
Sent from my Cyanogen Epic.
Played with a galaxy nexus today. Unimpressed hardwarewise.... love ics though.
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I don't remember last time i use 4G and we got it in my area. I'm sorry but your lack of knowledge got you this, everything for a galaxy nexus. Fail much ? Not trolling but thinking about a phone that's is not even that good and that we getting on sprint soon anyways is dumb. Verizon is nowhere near Sprint.
Sent from my Nexus S 4G using Tapatalk
Speedin07si said:
You think your $1k will hurt a multi-million if not billion dollar business?
I do understand your stand point and agree to a point. But your hard headness (no offense) is the cause of all this. If you had done it the proper way and didn't breach your contract w/o them knowing it may have been avoided. They make those contracts for a reason.
Sent from my Cyanogen Epic.
Click to expand...
Click to collapse
Guffaw!
My hard headedness? How so?
I tried to swap some numbers around and didn't bother to go back and spend an hour reading the tiny print on my contract to ensure I made the changes in the right sequence.
To you that's hard headed? You're kidding, right?
Will the loss of my business bring sprint down? Oh you jokester, you! Of course not!
However, as I said they will make less money than they would have otherwise, over something that had no net cost to them to fix, but to whoever sets policy at sprint apparently following every rule, without exception, even when it's counterproductive to the interests of the company and the customer is more important.
I'm a business owner. We have rules and policies too. I can easily live without the few thousand in business from one regular customer over a year. Wouldn't even notice it in the bottom line.
I also have supervisors with authority to make exceptions when it makes sense. They're allowed to use their brains.
Making a sensible exception to official policy in my company will likely get you praised. Worst case, you may get corrected, with an explanation for why it was a bad judgement. Make repeated bad judgments, and you will have to look to someone else to deviate from policy.
But then, that hasn't ever happened, because no one with that demonstrably bad judgment ever gets promoted to supervisor.
Ironically, one of the easiest ways to lose your job at my company is to lose a customer over something idiotic like this.
So, all of you defending sprint here and slagging on me (rest assured, I'm honestly not offended at all, but am shaking my head in disbelief at the cluelessness of it all) just don't get it, and like I said, save yourselves (and your potential customers) a lot of grief, and please don't start a business.
Frankly, I'm surprised there are so few people here with this basic common sense.
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From a purely Customer Service point of view , "YES" , it would have been better for Sprint to just explain the "technical" reason of why what you did was NOT the correct way of doing things , let you port your daughter's # and just say "don't do it that way again because next time we might not be able to help you out again" ...... Sprint keeps a customer and customer keeps Sprint ! ( dwallersv did make a mistake in how he did things , but it could have just been an honest mistake that COULD have been resolved WITHOUT Sprint having to lose a customer )
Sprint is much more likely to help if it is a legitimate reason. This process was done to undermine the system in a round about way. If you had said, "Sure, I will bring my number back..." The proper response would be to give money back. Bottom line: Much more likely to get help, when you are not trying to pull one over on the company...
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Their service is terrible