LG Bridge Backup does not support my G6 - LG G6 Questions and Answers

Hello to everyone,
I just wondering why LG software backup does not support my G6 (brand Vodafone).
I can check for updates etc etc but I can't do a backup of the device because software tell me that G6 is not supported!!
Someone can help me to solve this problem?
Thanks in advance.

I have the same issue, any ideas?

Today I guess I found a solution.
I have installed via LGUP the firmware V10t (no brand), made 2 hard reset and magically LgBridge now support my device.
Unfortunately all the bloatware is still present but I am able to do a backup.
I don't know if some hard reset can solve the problem without flashing firwmare .

Try this.https://forum.xda-developers.com/lg-g5/development/uppercut-lgup-loader-g5-variants-t3511295

Thanks for the info but my device has only an issue with LGBridge Backup.

The solution already posted does not seem to work. Today LG Bridge continues to report my G6 as not supported by the software. :/ :/

I think the reason for mine not working is that I removed some of the LG bloatware, probably some of it needed for the communication with LG Bridge when connected to PC.

In my case, I don't think so because I debloated the device and Lg Bridge worked with no issue.

Related

G2 D802 touch screen weirdness and baseband issues

Hi all,
A quick peek of touchscreen issues attached:
http://youtu.be/Hhuiv1SdsDQ
I enabled show touch options in usb debugging and took this video. Every touch on the screen is registering atleast two and mostly three touches as you can see in the vid. Any way to resolve it? I have tried to downgrade OS to 4.2 using LG Flash tool, and that doesn't work.
How do I fix this? Is it a hardware issue?
Baseband problem:
When I downgrade the phone to a D802 v10B or 10A, I lose baseband. Currently has India KitKat D802T20A_00.KDZ installed and baseband is present. Even downgrading to D802T10A_00.kdz loses baseband. Any thoughts why this is happening?
Try to go to hiddenmenu by dialing the number and then find update touch or something like that and or check your screen for dirt and clean it
fix found ?
I ran an update on my g2 from lg, and ended up with the same issue. Have you found a fix?
Same issue on my G2 (see my thread) but yesterday I gave up and send it to LG to fix it.
I tried nearly everyting I guess but nothing did help. Also the way into the hidden menu was without any result.
So I wish you good luck.
Me too!
I have the same issue. (VS980) It's impossible to use the phone while this is happening.
Now that I think about it, I didn't have any issues with this until after I installed the latest OTA
Anyone have any ideas to fix this??
Update
Finding out stock firmware and calling lg tech in the morning. Will update if I make any progress.
Reinstalled "out of the box" original rom ver. VS980-24A (.kdz) using LG Flash Tool. Problem gone - worked fine for several hours. Phone asked to install Verizon update VS980-26A, problem has returned. Called tech support, they couldn't understand the issue and decided my device was broken. They are sending me a replacement under LG warranty.
I used this for returning to "out of the box":
http://forum.xda-developers.com/showthread.php?t=2432476

Strange touch problem after upgrading my lg g2

Hello Experts,
===========================================================================================================
Update - 08/Jan/2015
I tear off my set & found several things
1. My back cover, settings > Software info & booklets shows it D802, while internal plastic is labeled as D800 & Motherboard is D801 T-Mobile. Look like some company is selling T-Mobile as D802.
I read it on this forum that if flash D802 rom on T-Mobile D801, then need to reload Kernels of D801 too after flashing D802 rom. I tried flashing D801 kernel in recovery mod but it gives error "E invalid certificates" or something like this, I also tried flashing D801 stock rom, but LG Flash Tools 2014 gives error at 2% (Phone disconnection & sometime "Connection to server failed"), however, LG Flash Tools flash D802 without any issue.
Now, can someone tell me how to flash D801 kernels after flashing D802 rom? Or how can I flash stock D801 rom?
===========================================================================================================
I am facing quite odd problems. please help me.
I have LG G2 D802. My software version was d80220b while when I attached my mobile with pc, pc suite notify me that d80220c is available. I upgraded. But after upgrading, touch is totally out of work. Say like below, I tap "7" & it goes to 2, 3 etc. I select say first option, it selects 4th option.
Also, one more thing, my mobile is 32gb variant, while now it's showing only 10.7gb.
Three Problems total
1. Touch totally disturbed
2. Storage reduced from 32gb to 10.75gb
3. Service Disabled (No sim is working :'(
I think it's due to some rom issue, can you please guide me or send me link for the correct ROM for my mobile?
Error Video
https://www.dropbox.com/s/xwv5e8px6a1fod5/1234.mp4?dl=0
http://i.imgur.com/jfVIGBr.jpg
Waiting anxiously
Thanks
EDIT: SOLUTION
http://forum.xda-developers.com/showpost.php?p=58536078&postcount=75
Anyone else got this problem? Please help experts
Factory reset or flash a kdz
HI Kernol,
I have done it like 5 times, I flash stock rom & hard factory reset but still same.
There was not a single touch issue in the last 2-3 weeks, but it immediately happened on OTA upgrade & on start/configuration screen
Any help please
Factory reset
Factory reset or flash a kdz
Eslam Hanafy said:
Factory reset or flash a kdz
Click to expand...
Click to collapse
I did factory reset as soon as I find this problem after OTA done but didn't work.
Then I flashed kdz 5 times but still same issue
I downloaded 32GB rom from here
storagecow. eu /index.php?dir=Xda%2FLG+G2%2FStock%2F
storagecow. eu /Xda/LG%20G2/Stock/Europe%20OPEN%20D80220B_00.kdz
Custom Rom
mudassar788 said:
I did factory reset as soon as I find this problem after OTA done but didn't work.
Then I flashed kdz 5 times but still same issue
I downloaded 32GB rom from here
storagecow. eu /index.php?dir=Xda%2FLG+G2%2FStock%2F
storagecow. eu /Xda/LG%20G2/Stock/Europe%20OPEN%20D80220B_00.kdz
Click to expand...
Click to collapse
try install a custom rom
may problem ur stock g2 version or something in kernel or baseband or touch drivers
HI Elsam,
I tried many custom roms, but they are in .zip instead of kdz file
Can you please let me know how can I reload them? I am using LG Flash Tool 2014 which supports kdz only. I can stuck at configuration windows just after LG Logo. So, cannot access anything in mobile like Developer tools etc
try to get back
mudassar788 said:
HI Elsam,
I tried many custom roms, but they are in .zip instead of kdz file
Can you please let me know how can I reload them? I am using LG Flash Tool 2014 which supports kdz only. I can stuck at configuration windows just after LG Logo. So, cannot access anything in mobile like Developer tools etc
Click to expand...
Click to collapse
u can't reload this at this moment
only way to fix this its only by kdz
but whats rom version u have before installing update
& u tried to flash kdz version u have in ur phone before ?
Hi Eslam,
Thank you for your help, can you please me your Skype ID
My phone had d80220b how LG PC Suite find an update d80220c & did this on my mobile.
Now, I have tried both d80220b & d80220c downloaded from links posted in last post but I am still having same problem :'(
Here is the video of problem
(Avoid spaces)
https :// www . dropbox. com /s/xwv5e8px6a1fod5/1234.mp4?dl=0
Can someone confirm me whether this is hardware issue or not?
I am grtting this touch problem at custom recovery screens too.
Here is the screenshot.
http: //i.imgur .com/jfVIGBr.jpg
I am also facing "Serrvice Disabled" none of the sim card is working also my phone was 32gb version however it's just showing 10.75gb available space
Waiting for some response
Regards
Try to update the touch drivers, just dial 3845#*802# go to settings and then update touch firmware
Krenol said:
Try to update the touch drivers, just dial 3845#*802# go to settings and then update touch firmware
Click to expand...
Click to collapse
Trying to dial it but touch is not working properly
Do you have a Bluetooth mouse? Or do you have a chance to connect via lg on screen phone?
Krenol said:
Do you have a Bluetooth mouse? Or do you have a chance to connect via lg on screen phone?
Click to expand...
Click to collapse
Trying to connect to phone on screen via wifi & cable connection, but lg to phone doesn't detect any phone
I am facing "Service Disabled" issue too, no sim working.
Anyone please
Mhm did you turn it on in settings?
Krenol: what is mhm? I have no idea
How to turn it on?
mudassar788 said:
Krenol: what is mhm? I have no idea
How to turn it on?
Click to expand...
Click to collapse
Nothing was loud thinking but cant help you here anymore sorry told you everything i know

H873 still doesn't have Oreo Update?

Hi Everyone!
I recently got an H873 LG G6 but it looks like the oreo update for it has still not shown up. I read online that this model received the oreo update a while back (a few months ago).
I tried using the LG USB Bridge software but it gives me an error.
https://imgur.com/a/JeOAg2r
Note that I have installed the PC drivers. ADB works just fine. USB Debugging is enabled.
Can anyone help me out here?
Here is the link for the firmware, if you have everything working now you should have no trouble loading the firmware https://lg-firmware-rom.com/
Gagan Bhat said:
Hi Everyone!
I recently got an H873 LG G6 but it looks like the oreo update for it has still not shown up. I read online that this model received the oreo update a while back (a few months ago).
I tried using the LG USB Bridge software but it gives me an error.
https://imgur.com/a/JeOAg2r
Note that I have installed the PC drivers. ADB works just fine. USB Debugging is enabled.
Can anyone help me out here?
Click to expand...
Click to collapse
Wrong thread, please move it to Q&A.
Your lg bridge is outdated.Go to settings and update version.Same happened to me.After lg bridge update reboot computer and open bridge again.Should work now

[G6 H870] Unable to update through KDZ

Hi. I have a problem. I'm on a V20C Oreo. When i am trying to update to something newer (by LG flashtool or by official tools like LG Bridge) phone freezes on LG G6 ThinQ screen, nothing helps (factory reset too). Then i must go manually to download mode and flash V20C back, and it boots OK. What is wrong?
Later than one month ago i have problem with charging, the cable was charging only on one side and it newer go to fast charge mode, then i made a factory reset and problem dissaperes for a couple of hours, after flash to V20C (i can't flash newer soft) its ok for a few weeks.
What could be the problem? Please help.
Nobody will help you, coz this G6 forum is the worst smartphone forum ive ever seen.
i hope not Is there any other LG forum where I can get help?
chappski said:
Hi. I have a problem. I'm on a V20C Oreo. When i am trying to update to something newer [...]
Click to expand...
Click to collapse
Isn't V20C the most recent stock? If you want to downgrade you will have to unlock bootloader, but I guess it's not what you have problem with. Try to use LG UP with UPPERCUT, other tools probably won't work.
matthew33 said:
Nobody will help you, coz this G6 forum is the worst smartphone forum ive ever seen.
Click to expand...
Click to collapse
You are working hard to prove it, aren't you? If you have nothing smart to say just stay quiet.
No. I just want to update the phone. LG Bridge want to update to V20F but after update phone freezes.
chappski said:
No. I just want to update the phone. LG Bridge want to update to V20F but after update phone freezes.
Click to expand...
Click to collapse
uhmm that's weird i wouldn t recommend updating right now .wait till u see what other people are experiencing
chappski said:
Hi. I have a problem. I'm on a V20C Oreo. When i am trying to update to something newer (by LG flashtool or by official tools like LG Bridge) phone freezes on LG G6 ThinQ screen, nothing helps (factory reset too). Then i must go manually to download mode and flash V20C back, and it boots OK. What is wrong?
Later than one month ago i have problem with charging, the cable was charging only on one side and it newer go to fast charge mode, then i made a factory reset and problem dissaperes for a couple of hours, after flash to V20C (i can't flash newer soft) its ok for a few weeks.
What could be the problem? Please help.
Click to expand...
Click to collapse
For my h870 lg bridge doesn't show any updates?For what region is your phone?
Phone is from Poland, not brannded.

Stock flash and relock problem (lg up + upercut)

Hi
I had unlocked my lg g6 bootloader, and installed custom rom.
After few months with custom rom, I want to get back to the stock lg rom, with dual camera and L1 widevine.
So I tried to install the stock rom and relock bootloader:
Using LG up , downloaded .kdz file, and upercut, I get each time dll problem. The LG up version does not match with the phone version. I tried to place or replace some dll files found online in LGUP/common/LGUP_Common.dll
Nothing happens, I still have this issue.
Then, I tried with LG bridge (update - repair update).
It worked, I installed the stock rom. I still had the bootloader unlocked.
I locked the bootloader with adb and fastboot, and did factory reset.
So why I am posting this message ?
Because now, with the stock rom installed by LG bridge, I have L3 widevine and not L1. And the camera application (and all apps using the camera) does not work.
I think, I need to rewrite properly the original rom with LG up, but I don't know how to make it work properly. I used one time LG up by the past when I soft bricked my phone, and I did not get any dll issues.
Now, I am trying to do it, and nothing works. I tried 2 computers (1 windows, 1 linux+Windows VM) nothing.
kdz problem, dll problem, computer problem ? I don't know...
I really wish someone could help me
Thanks, very much.
If you are coming from Custom ROM to Stock, you need to flash Nougat first. If you dont your camera wont work.
I think that like my old LG L9 the G6 has a PROM/fuse bit which remembers if the bootloader had been unlocked once. This could explain the Widevine issue. Samsung introduced Knox years ago, which also won't ever forget unlocking and prevent further use of certain Samsung applications.
lecorbusier said:
I think that like my old LG L9 the G6 has a PROM/fuse bit which remembers if the bootloader had been unlocked once. This could explain the Widevine issue. Samsung introduced Knox years ago, which also won't ever forget unlocking and prevent further use of certain Samsung applications.
Click to expand...
Click to collapse
Thanks for this response
coco74x said:
Thanks for this response
Click to expand...
Click to collapse
Did you solve?
Cause I did almost same things as you: wanted to go back to stock after experiencing some random reboots with lots of custom roms (which worked till few months ago) and so flashed back the original Pie (H87030b_00_OPEN_EU_OP_1105.kdz) via LGUP but ended up with camera and flash not working at all.
While on custom rom everything works smooth, a part from random reboots
Right now I'm flashing H87011i_00_OPEN_EU_OP_0108.kdz (Nougat) but I'm not sure if it will solve the problem.
Thanks in advance
EDIT: camera is working on Nougat, butnow I have to deal with that damn "moisture" notification
EDIT2: after almost a full day of updates I can use my LG G6 with stock rom, stock camera and be very happy with it ;-) thanks @SkylineDiT for the tip of going back to Nougat, didn't know it.

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