Database Users

LG support tool said I have the latest version when restoring my D802T

Dear All,
I am trying to restore my bricked G2, but when I got to LG mobile support tool and select the language, it does NOT flash the KK kdz I downloaded, instead told me "Your device has the lastest software available from the LG mobile support tool. Please visit LG support website for more info..."
WHY???
FYI:
D802T Australia unlocked version, official 4.4.2 then rooted and installed Autorac which doesn't support D802T and stuck my phone at bootloop for good. Already downloaded the KK kdz. file and tools and followed this post"http://forum.xda-developers.com/showthread.php?t=2432476"

alohame said:
Dear All,
I am trying to restore my bricked G2, but when I got to LG mobile support tool and select the language, it does NOT flash the KK kdz I downloaded, instead told me "Your device has the lastest software available from the LG mobile support tool. Please visit LG support website for more info..."
WHY???
FYI:
D802T Australia unlocked version, official 4.4.2 then rooted and installed Autorac which doesn't support D802T and stuck my phone at bootloop for good. Already downloaded the KK kdz. file and tools and followed this post"http://forum.xda-developers.com/showthread.php?t=2432476"
Click to expand...
Click to collapse
Found any solution to this? Have the same problem, it says i have the latest software even though the software it is showing on my phone (which my phone doesnt really have) is older than the KDZ that I am trying to flash. If I force it to upgrade, it starts but gives an error at 37% every time.

xPreSiDenT said:
Found any solution to this? Have the same problem, it says i have the latest software even though the software it is showing on my phone (which my phone doesnt really have) is older than the KDZ that I am trying to flash. If I force it to upgrade, it starts but gives an error at 37% every time.
Click to expand...
Click to collapse
How do you force it to upgrade?

I have the exact same issue. Do you find any solution?

Entelstz said:
I have the exact same issue. Do you find any solution?
Click to expand...
Click to collapse
Use the LG Flash Tool instead.

lg g2 d80220d?

hey,
So I have the lg g2 d802 model bought it in the netherlands
and ever since the upgrade to kitkat I've been looking for a way to fix the audio hiss...
Now suddenly everywhere there is talk of a new software version?
now I tried updating it ota, but it doesn't find any updates for me..
I also tried the lg support tool and updated it even though it said I had the latest version (d80220b)
does anyone know how I can install this
my device isn't rooted but has a little bug on it since I tried to root it...
it makes it so I get some secure boot error when resetting my device...
can anyone help me fix this annoying hissing bug or get the d80220d update??

ipsmaxes said:
hey,
So I have the lg g2 d802 model bought it in the netherlands
and ever since the upgrade to kitkat I've been looking for a way to fix the audio hiss...
Now suddenly everywhere there is talk of a new software version?
now I tried updating it ota, but it doesn't find any updates for me..
I also tried the lg support tool and updated it even though it said I had the latest version (d80220b)
does anyone know how I can install this
my device isn't rooted but has a little bug on it since I tried to root it...
it makes it so I get some secure boot error when resetting my device...
can anyone help me fix this annoying hissing bug or get the d80220d update??
Click to expand...
Click to collapse
Just flash the 20d kdz

LenAsh said:
Just flash the 20d kdz
Click to expand...
Click to collapse
anything else I have to make sure?
won't the secure boot error cause any troubles?
I really want to play it safe as for each time I tried something like this (flashing bios on pc,attempting root etc)
something bad happened and I luckily managed to fix it in both cases

ipsmaxes said:
anything else I have to make sure?
won't the secure boot error cause any troubles?
I really want to play it safe as for each time I tried something like this (flashing bios on pc,attempting root etc)
something bad happened and I luckily managed to fix it in both cases
Click to expand...
Click to collapse
Do a full factory reset on the phone first. Then flash using this method: http://forum.xda-developers.com/showthread.php?t=2432476
If you don't have a copy of the EUR kdz:
https://drive.google.com/file/d/0B_ESvfVtZzEwc0JfazU1UzlKd28/edit?usp=sharing

I'm downloading these files now..
will this update also come available ota in belgium?
because right now I'm really hesitant if I want to do something 'dangerous' like flashing stuff again.
edit: also is it normal that when I attempted root rootchecker told me I was rooted, but now
a month later I check again and it tells me I am not rooted

ipsmaxes said:
I'm downloading these files now..
will this update also come available ota in belgium?
because right now I'm really hesitant if I want to do something 'dangerous' like flashing stuff again.
edit: also is it normal that when I attempted root rootchecker told me I was rooted, but now
a month later I check again and it tells me I am not rooted
Click to expand...
Click to collapse
Just factory reset (on the phone) and then flash...

Strange touch problem after upgrading my lg g2

Hello Experts,
===========================================================================================================
Update - 08/Jan/2015
I tear off my set & found several things
1. My back cover, settings > Software info & booklets shows it D802, while internal plastic is labeled as D800 & Motherboard is D801 T-Mobile. Look like some company is selling T-Mobile as D802.
I read it on this forum that if flash D802 rom on T-Mobile D801, then need to reload Kernels of D801 too after flashing D802 rom. I tried flashing D801 kernel in recovery mod but it gives error "E invalid certificates" or something like this, I also tried flashing D801 stock rom, but LG Flash Tools 2014 gives error at 2% (Phone disconnection & sometime "Connection to server failed"), however, LG Flash Tools flash D802 without any issue.
Now, can someone tell me how to flash D801 kernels after flashing D802 rom? Or how can I flash stock D801 rom?
===========================================================================================================
I am facing quite odd problems. please help me.
I have LG G2 D802. My software version was d80220b while when I attached my mobile with pc, pc suite notify me that d80220c is available. I upgraded. But after upgrading, touch is totally out of work. Say like below, I tap "7" & it goes to 2, 3 etc. I select say first option, it selects 4th option.
Also, one more thing, my mobile is 32gb variant, while now it's showing only 10.7gb.
Three Problems total
1. Touch totally disturbed
2. Storage reduced from 32gb to 10.75gb
3. Service Disabled (No sim is working :'(
I think it's due to some rom issue, can you please guide me or send me link for the correct ROM for my mobile?
Error Video
https://www.dropbox.com/s/xwv5e8px6a1fod5/1234.mp4?dl=0
http://i.imgur.com/jfVIGBr.jpg
Waiting anxiously
Thanks
EDIT: SOLUTION
http://forum.xda-developers.com/showpost.php?p=58536078&postcount=75

Anyone else got this problem? Please help experts

Factory reset or flash a kdz

HI Kernol,
I have done it like 5 times, I flash stock rom & hard factory reset but still same.
There was not a single touch issue in the last 2-3 weeks, but it immediately happened on OTA upgrade & on start/configuration screen
Any help please

Factory reset
Factory reset or flash a kdz

Eslam Hanafy said:
Factory reset or flash a kdz
Click to expand...
Click to collapse
I did factory reset as soon as I find this problem after OTA done but didn't work.
Then I flashed kdz 5 times but still same issue
I downloaded 32GB rom from here
storagecow. eu /index.php?dir=Xda%2FLG+G2%2FStock%2F
storagecow. eu /Xda/LG%20G2/Stock/Europe%20OPEN%20D80220B_00.kdz

Custom Rom
mudassar788 said:
I did factory reset as soon as I find this problem after OTA done but didn't work.
Then I flashed kdz 5 times but still same issue
I downloaded 32GB rom from here
storagecow. eu /index.php?dir=Xda%2FLG+G2%2FStock%2F
storagecow. eu /Xda/LG%20G2/Stock/Europe%20OPEN%20D80220B_00.kdz
Click to expand...
Click to collapse
try install a custom rom
may problem ur stock g2 version or something in kernel or baseband or touch drivers

HI Elsam,
I tried many custom roms, but they are in .zip instead of kdz file
Can you please let me know how can I reload them? I am using LG Flash Tool 2014 which supports kdz only. I can stuck at configuration windows just after LG Logo. So, cannot access anything in mobile like Developer tools etc

try to get back
mudassar788 said:
HI Elsam,
I tried many custom roms, but they are in .zip instead of kdz file
Can you please let me know how can I reload them? I am using LG Flash Tool 2014 which supports kdz only. I can stuck at configuration windows just after LG Logo. So, cannot access anything in mobile like Developer tools etc
Click to expand...
Click to collapse
u can't reload this at this moment
only way to fix this its only by kdz
but whats rom version u have before installing update
& u tried to flash kdz version u have in ur phone before ?

Hi Eslam,
Thank you for your help, can you please me your Skype ID
My phone had d80220b how LG PC Suite find an update d80220c & did this on my mobile.
Now, I have tried both d80220b & d80220c downloaded from links posted in last post but I am still having same problem :'(

Here is the video of problem
(Avoid spaces)
https :// www . dropbox. com /s/xwv5e8px6a1fod5/1234.mp4?dl=0

Can someone confirm me whether this is hardware issue or not?
I am grtting this touch problem at custom recovery screens too.
Here is the screenshot.
http: //i.imgur .com/jfVIGBr.jpg
I am also facing "Serrvice Disabled" none of the sim card is working also my phone was 32gb version however it's just showing 10.75gb available space
Waiting for some response
Regards

Try to update the touch drivers, just dial 3845#*802# go to settings and then update touch firmware

Krenol said:
Try to update the touch drivers, just dial 3845#*802# go to settings and then update touch firmware
Click to expand...
Click to collapse
Trying to dial it but touch is not working properly

Do you have a Bluetooth mouse? Or do you have a chance to connect via lg on screen phone?

Krenol said:
Do you have a Bluetooth mouse? Or do you have a chance to connect via lg on screen phone?
Click to expand...
Click to collapse
Trying to connect to phone on screen via wifi & cable connection, but lg to phone doesn't detect any phone
I am facing "Service Disabled" issue too, no sim working.

Anyone please

Mhm did you turn it on in settings?

Krenol: what is mhm? I have no idea
How to turn it on?

mudassar788 said:
Krenol: what is mhm? I have no idea
How to turn it on?
Click to expand...
Click to collapse
Nothing was loud thinking but cant help you here anymore sorry told you everything i know

LG G2 display problem after going back to stock

a few feeks ago bought a second hand lg g2 d802 running kitkat 4.4.2 wich was only detecting 2g when i try to connect to the internet, i tried to solve this problem by entering the hidden menu and selecting the network types it could detect but no luck, so i decided to upgrade to lollipop, i downloaded the lg support tool and went for it, when the update was done i found myself with an almost completly functioning device except it had the "imei=null" problem, meaning no network at all --"
i tried the QPST but it was unable to detect my phone, so i decided to root my phone and go for a custom rom, the cyanogenmod13 nightly (i don't really know what i was thinking at that point :s ) and when done i was stuck in a bootloop, so i tried flashing a stock rom kdz method but the lg flash tool would stop automatically. since then i've been trying to flash stock TOT roms, the process would stop at 94% and the phone reboots. the screen shows random pixels and lines, the start up lg tune is there and i feel vibration when i press the home buttons location, i've tried to reset it to factory settings and i've used theLGUP_8974.dll, selecting the BOARD DL option in the lg flash tool but that didn't solve the problem. i have read somwhere that it could be a kernal problem, i don't know if i should go that way ( am at that point where i don't want to mess up my device anymore xD ) what do you guys think?
thank you for your help

restlessone said:
a few feeks ago bought a second hand lg g2 d802 running kitkat 4.4.2 wich was only detecting 2g when i try to connect to the internet, i tried to solve this problem by entering the hidden menu and selecting the network types it could detect but no luck, so i decided to upgrade to lollipop, i downloaded the lg support tool and went for it, when the update was done i found myself with an almost completly functioning device except it had the "imei=null" problem, meaning no network at all --"
i tried the QPST but it was unable to detect my phone, so i decided to root my phone and go for a custom rom, the cyanogenmod13 nightly (i don't really know what i was thinking at that point :s ) and when done i was stuck in a bootloop, so i tried flashing a stock rom kdz method but the lg flash tool would stop automatically. since then i've been trying to flash stock TOT roms, the process would stop at 94% and the phone reboots. the screen shows random pixels and lines, the start up lg tune is there and i feel vibration when i press the home buttons location, i've tried to reset it to factory settings and i've used theLGUP_8974.dll, selecting the BOARD DL option in the lg flash tool but that didn't solve the problem. i have read somwhere that it could be a kernal problem, i don't know if i should go that way ( am at that point where i don't want to mess up my device anymore xD ) what do you guys think?
thank you for your help
Click to expand...
Click to collapse
Sounds like to me you may not have a D802. You'll need to take the back cover off, and look and see what model #s you see. As if your having screen issues that sounds like your flashing a D802 firmware on a D800 or D801.
Also remember flashing will almost always stop before 99%.. Anything after 85% its done this is normal and will almost always happen.
These D802's have a LONG history (mostly bought referbs) of not being what they are being sold as.

hyelton said:
Sounds like to me you may not have a D802. You'll need to take the back cover off, and look and see what model #s you see. As if your having screen issues that sounds like your flashing a D802 firmware on a D800 or D801.
Also remember flashing will almost always stop before 99%.. Anything after 85% its done this is normal and will almost always happen.
These D802's have a LONG history (mostly bought referbs) of not being what they are being sold as.
Click to expand...
Click to collapse
the problem has been solved, it tuned out to be an ls980, now my G2 is fully back to life :laugh: thanx alot hyelton for your help :good:

Stock flash and relock problem (lg up + upercut)

Hi
I had unlocked my lg g6 bootloader, and installed custom rom.
After few months with custom rom, I want to get back to the stock lg rom, with dual camera and L1 widevine.
So I tried to install the stock rom and relock bootloader:
Using LG up , downloaded .kdz file, and upercut, I get each time dll problem. The LG up version does not match with the phone version. I tried to place or replace some dll files found online in LGUP/common/LGUP_Common.dll
Nothing happens, I still have this issue.
Then, I tried with LG bridge (update - repair update).
It worked, I installed the stock rom. I still had the bootloader unlocked.
I locked the bootloader with adb and fastboot, and did factory reset.
So why I am posting this message ?
Because now, with the stock rom installed by LG bridge, I have L3 widevine and not L1. And the camera application (and all apps using the camera) does not work.
I think, I need to rewrite properly the original rom with LG up, but I don't know how to make it work properly. I used one time LG up by the past when I soft bricked my phone, and I did not get any dll issues.
Now, I am trying to do it, and nothing works. I tried 2 computers (1 windows, 1 linux+Windows VM) nothing.
kdz problem, dll problem, computer problem ? I don't know...
I really wish someone could help me
Thanks, very much.

If you are coming from Custom ROM to Stock, you need to flash Nougat first. If you dont your camera wont work.

I think that like my old LG L9 the G6 has a PROM/fuse bit which remembers if the bootloader had been unlocked once. This could explain the Widevine issue. Samsung introduced Knox years ago, which also won't ever forget unlocking and prevent further use of certain Samsung applications.

lecorbusier said:
I think that like my old LG L9 the G6 has a PROM/fuse bit which remembers if the bootloader had been unlocked once. This could explain the Widevine issue. Samsung introduced Knox years ago, which also won't ever forget unlocking and prevent further use of certain Samsung applications.
Click to expand...
Click to collapse
Thanks for this response

coco74x said:
Thanks for this response
Click to expand...
Click to collapse
Did you solve?
Cause I did almost same things as you: wanted to go back to stock after experiencing some random reboots with lots of custom roms (which worked till few months ago) and so flashed back the original Pie (H87030b_00_OPEN_EU_OP_1105.kdz) via LGUP but ended up with camera and flash not working at all.
While on custom rom everything works smooth, a part from random reboots
Right now I'm flashing H87011i_00_OPEN_EU_OP_0108.kdz (Nougat) but I'm not sure if it will solve the problem.
Thanks in advance
EDIT: camera is working on Nougat, butnow I have to deal with that damn "moisture" notification
EDIT2: after almost a full day of updates I can use my LG G6 with stock rom, stock camera and be very happy with it ;-) thanks @SkylineDiT for the tip of going back to Nougat, didn't know it.