Hi! XDA communty, I have a problem with my Nokia Lumia 520:
My nokia Lumia 520 was having some software issues, I reinstalled the software with the Windows Phone Recovery Tool, and it worked well, but it started to get issues a couple months later, I realized the place where I work have unstable voltage, and I read on a forum that can make damage on the device, I reinstalled the software again 5 months later and it worked well for a couple months... Last week the problems became worse, the phone turned off because it was off of battery and it didn't started when I tried to turned on, it only vibrated and then nothing, after a lot of attempts by pressing the reset command and root restart command, it turned on, a couple days later my phone suddenly turned off and it was the same, after a lot of attempts trying to turn it on it worked, this monday the phone went out of battery and it didn't started anymore, the phone didn't vibrated when I tried to turn it on or pressing the command buttons, it vibrate only when I connect the device on a computer or a charger, I took my lumia to a technician and he said the memory was bricked and he haven't the device to unbrick it's memory... I saw a tutorial on onewindows(.)es about how to resurrect a lumia with its memory bricked and followed the steps carefully, I connected the phone and windows installed a driver, but the HQUSB_DLOAD never appeared on device manager, so I couldn't install the drivers to try to unbrick it's memory.
Someone else said the main board was damage or the processor was dead.
Please, XDA help me with this problem, I can't buy another phone because of the situation on my country.
PS: sorry for mistakes, I speak spanish.
mattschwantes said:
So using Windows, open up device manager. Then plug in the phone, does anything new appear? Unplug the phone, does anything disappear? You may need to expand some of the [+]. Phone can show up under Ports, USB Interfaces, Human-Interface Devices or other places. If Windows can detect something when plugged, that's good. You may also just have a defective charging port.
Click to expand...
Click to collapse
the device manager detects something but doesn't add anything to usb interfaces or the other ones
Related
Guys,
I need help here, a few days ago, I changed my USB since all of a sudden, the phone can't be charged. Then, after the USB got changed, I am able to charge the Wizard... but the strange thing happened, my comp does not recognize the Wiz, it does not even show any device at all. I tried to do all the stuffs, like:
- install/uninstall Active sync
- update active sync
- restart comp several times
- even hard reset my Wiz a couple times
All of em are not working. Would any of u guys have this problem before? Any ideas why? Is it time to say good bye? =(
do a system restore to a date you know that worked. something happens with the usb drivers and the way the phone talks to the pc, not sure on the how or why. but whenever i downgrade, when i go to install the new rom, it says unrecognizeable, system restore usually does the trick.
I forgot to mention that I did bring it to the repair shop, and all the computers that they have cannot recognize my phone... when they plugged in their USB to my phone, their activesync can't recognize it even though it's charging...
So, I don't think it's the problem w/ my comp. Anyone has any other ideas?
Thanks tho...
rluke83 said:
Guys,
I need help here, a few days ago, I changed my USB since all of a sudden, the phone can't be charged. Then, after the USB got changed, I am able to charge the Wizard... but the strange thing happened, my comp does not recognize the Wiz, it does not even show any device at all. I tried to do all the stuffs, like:
- install/uninstall Active sync
- update active sync
- restart comp several times
- even hard reset my Wiz a couple times
All of em are not working. Would any of u guys have this problem before? Any ideas why? Is it time to say good bye? =(
Click to expand...
Click to collapse
Go to this page and get a new PC USB cable or cradle. It may also be the internal USB port on your device.
http://www.daydeal.com/home.php?cat=1809
EDIT:: It could possibly be a virus on your device. I hate to say that but I just remembered that a friend of mine had the same problem when he got a virus on his device. Also, have you ever dropped the device or gotten it wet?
Hello
I'm having some USB problems:
The device seems to disconnect after a few minutes, sooner with intense usb activity (like copying files)
I tried with 2 cables, 3 computers and with both XP and linux
However 3 days ago it didn't seem to act like this, altough at the time I didn't use the device so much (I was busy exporting/importing the contacts into HTC)
I tried hard reset, didn't work
I can only think of 2 possibilities: either there is a problem with the usb driver in the device, ori there is some problem with the electrical connection somewhere on the device
So, the question is - does anyone else experience the same problem?
Thanks
I think, that device disconnects when it goes to sleep mode (my device does it). When it is on USB, it acts like it it on charger, so simply make charger sleep time longer. It is quite annoying, but only solution so far.
No, it's not that, my device doesn't go to sleep when connected to a power source, anyway I tried to disable sleep mode completely and it still gets disconnected.
Interesting, the device still belives it's connected (I see the icon at the top of the screen), but the PC end is down.
Never had such issue. Maybe you could try to contact HTC Tech Support... But as the hard reset didn't help, I'm sorry to say, maybe you should consider a warranty claim. Might be a bad connector or something.
Ups sorry, i didn't read correctly the original post.
Maybe, it´s will be the energy-management from PC?
Look in device-manager in the properties of the USB-Port, try to disable the "Energy management". Please post the result here.
Greetings Mirko
Tried that too. Same result
Hello 4EST,
please use only the origional USB cable to connect PC and XDA! You got to pull the Mini USB side as you can´t see the silver part!!!
The connetion lost when you act at the cable?
Somethimes it seems only to be connectet right.
Greetings
Rescue01, I used the original cable, the problem is exactly the same.
Here is an update:
I sent the device for reparis to HTC. The device came back "reflashed", but the problem still pesisted from the first power-up. In other words, they fixed nothing, didn't even bother to check if it worked right
I sent the device back again for repairs, very angry, talking to the call center. This time they opened the device (I can see it on the screws), did something to it, then reflashed the device again.
And it worked perfectly, with all the cables and the computers I tested before........for a while....... Because after ~4-5 days of usage the problem started to reappear more and more.
Now, as I just tested, the USB gets disconnected after only 5sec of reading from the device. Sometimes it lasts longer, like 2 min
So my opinion is that there is an electric problem, I would guess with the USB connector
Unfortunately for me, the service center even if they fixed the problem last time, they did NOT checked for it before fixing it and assumed everything was ok the first time and blaimed the USB cables/computers for the problem. They said something like "sadly, after checking the electrical connections and reflashing, the device works perfectly". And it did for a few days...
Here is an update:
I send the device for the 2nd time to the service center, this time calling them angry about not fixing it for the 1st time.
The device came back quickly. This time they opened the device (I can see it on the screws), and the USB connection actually WORKED!..........for a while.....
After 3-4 days it started disconnecting again, having less and less USB connection time.
Now I have to try to get it conencted, as sometimes it disconnects right after connecting
Here are some videos:
http://www.youtube.com/watch?v=pfuWrAGgCNE
http://www.youtube.com/watch?v=uZQMFyexyVI
http://www.youtube.com/watch?v=gNzH73ZdAow
http://www.youtube.com/watch?v=ziklj6Byp_g
http://www.youtube.com/watch?v=FdB5F2IuKCA
Firstly,i would like to apologise for making another thread with the same topic if there's any.I've searched the forums and most of the threads seem to be 'Dead'.
Last week,my phone had something strange going on.When it's at sleep mode,it automatically lights up.I picked it up and i see this thing called the 'Navi-Panel'.The screen was in landscape mode.The only thing that i can access was the phone.I managed to exit the Navi-Panel through the task manager but the problem's still there,my phone and my SMS are in landscape.Also,the phone calls that i make and received are always on loudspeaker mode.I also cannot connect the phone to the computer via the USB. I've tried various ways to fix the phone such as hard reset and rom flashing but it's still the same.I'm currently on the Stock rom version 1.66.707.1(76641) WWE. Can someone post a solution for my problems?
It happened to me twice when a tiny drop of water dropped on the micro usb slot, creating a temporary short circuit.
Make sure the slot is clean, (no conductor material inside).
It may be a small chance, but it is still a chance...
I have the same problem
My phone got wet last night due to rain. And the Navi panel kept coming up. So I set the option for Navi panel not to have an automatic launch. Thats fine now, but I got another problem to sort through. When ever I pick up a call the speaker is automatically turned ON. Its embarrassing now. I am just hoping its temporary..
If anyone has an idea on how to turn off the automatic speaker on call pick up, pls let me know.. Thanks in advance.
Whats more is: I cant connect to the Activesync now. The phone is charging well though.
I can probably live with that since I can connect through Blue Tooth. Hoever, if someone has any idea on how to turn off the "Auto external Speaker mode", pls let me know .. any registry key ... or any other means.
Thanks in advance.
This happened to me a few months back now on a wet evening, assuming the phone must have got wet through my pocket. Tried everything to fix it, left it to dry out for 24 hours near radiator with the battery out to no avail. But then flashed a new ROM and it started working. (Had to flash the same ROM three times till it started working. Every ROM since has been fine)
Hope this helps.
Thanks .. That gives me a hope. Could you pls tell me what ROM you flashed.. may be its something to do with that specific ROM..
Activesync died...
Thanks all of you who contributed to the forum. My HD2's activesync stopped working yesterday... and main challenge was to put shipped ROM and send it to the repair...
There is only one thing that I could not explain... When OS is up and running (regardless whether it is cooked or shipped) there is no active sync can be established (only charge function is working). However, when phone is in boot loader (RGB screen) I could connect it thru USB and install ROM from computer...
switch off quick sync on HD2
XAH said:
switch off quick sync on HD2
Click to expand...
Click to collapse
Thanks for trying to help XAH, but this was the first thing in my troubleshooting process. Usually it helps when you plug in the phone, computer acknowledges it, but pop in warning sign that USB device is not recognized. In my case there was no reaction (on multiple computers) - like nothing is plugged in... Will see what repairer says... I'll post an update as soon as I'll hear from them.
got my HD2 from repair centre
I've got my HD2 back from repair centre... and it works fine... most bizzar part is paper say that nothing was done...
a friend of me hat this problem some time ago. it disappeared after about 1 or 2 weeks iirc.
Same problem for me, but i've changed 5 diferent rom's and nothing...i will try the airdryer now
The phone was 2 weeks old and I did an OTA update. When I noticed the update was taking forever(3hours) I plugged in the phone to charge and I dropped it and the battery fell out now I get no hboot. When I try to Vol-down + Power the phone blinks as if to turn on and then goes off again then the screen shows three androids skatboarding mocking me with no response and no progress in any direction I read and tried all stock versions in different newly formatted fat32 memory cards and PD15IMG.ZIP files in the root but NO CIGAR!!
Can anyone please help me reach JOY??
One problem from the get go, is I don't think the update should have taken 3 hours, but anyway... I think your best shot at communicating with your device, is going to be adb. I am kinda new myself, but you're going to probably need to search the xda forums for "installing ADB on your PC" , and when you get it installed and working you can update by sending commands & pushing files from your computer to your phone IF you had USB debugging enabled.
Sent from my HTC GLACIER using xda premium
3 androids skateboarding and no menu?
You have corrupted HBOOT or its data, it seems.
I don't think you can recover from it. Try to connect USB, see how your phone is recognized (name asked for a driver by OS - Android 1.0? Android Bootloader Interface?).
I get no response when connected to pc.( Undetected) Is there a recomended Jtagging Service from a reputable company that someone has tried.
Thanks for the input guys I appreciate the help.
info update:
The phone is undetected by computer-
The phone does charge the battery while in 3 android mode-
There is no change in the screen(no progress)-
?????Am I screwed?????
Any Suggestions
Do you have Android Explorer on your computer? I don't even remember where I got it..but it saved me once. Maybe you can google "Android Explorer" which is a utility that let's you do things to your phone. It may not work either if your pc don't recognize your phone, but, when you install it on your computer, it installs certain drivers that may help u breathe life into your phone. At this point it won't hurt to try. If it don't work you've lost nothing but a few minutes.
Sent from my customized mt4g using XDA premium
Try to take out the battery, let it lay for a day, place the battery back and power on.
Other than that, no device recognized at all = nothing to do. Look for repair price or sell for parts.
after a rom replacement proceedure i remained withe the phone remaing off even after many resets and the amber light on top not lighting even on connecting either to pc win 7 or to the mains adaptor windows does even notice that a usb device was connected:crying:d please help
previously the rom was win 6.5 which worked fine until i inserted a sim card.....this made the phone stop on the ENERGIZE logo and make 6 vibrations ......something similar happened during the new rom installment, 6 vibrations and stopped on 7 percent installation.....later i came against a site which offered a file called" task 29 provided by doloop" and this put the device to the present state completely OFF......... HELP
You have just wiped you phone..
Get the hd2 nand toolkit and have alook here here
sorry wrong link go here first :cyclops:
I am presuming you are trying to put android on you phone so the sd-card is also an issue.
It will not work with android, use a different one!!
try the link below it might help
gattelor said:
after a rom replacement proceedure i remained withe the phone remaing off even after many resets and the amber light on top not lighting even on connecting either to pc win 7 or to the mains adaptor windows does even notice that a usb device was connected:crying:d please help
previously the rom was win 6.5 which worked fine until i inserted a sim card.....this made the phone stop on the ENERGIZE logo and make 6 vibrations ......something similar happened during the new rom installment, 6 vibrations and stopped on 7 percent installation.....later i came against a site which offered a file called" task 29 provided by doloop" and this put the device to the present state completely OFF......... HELP
Click to expand...
Click to collapse
I'm just saying for future reference, just because a random site provides a file which it says to flash doesn't mean you should do it. First search for that thing on XDA (it will almost certainly be here if it's a known fix/ROM/whatever) then research it thoroughly and make sure you know what it does, because it doesn't seem like you did that.
gattelor said:
after a rom replacement proceedure i remained withe the phone remaing off even after many resets and the amber light on top not lighting even on connecting either to pc win 7 or to the mains adaptor windows does even notice that a usb device was connected:crying:d please help
previously the rom was win 6.5 which worked fine until i inserted a sim card.....this made the phone stop on the ENERGIZE logo and make 6 vibrations ......something similar happened during the new rom installment, 6 vibrations and stopped on 7 percent installation.....later i came against a site which offered a file called" task 29 provided by doloop" and this put the device to the present state completely OFF......... HELP
Click to expand...
Click to collapse
Sorry to say but you are probably right, it sounds like your device is hard bricked. With it stopping at 7% during a stock ROM flash that tells me it was probably in the process of flashing the radio as i know some where around 8% is when the radio is being flashed. Further more the thing about "until i inserted a sim card.....this made the phone stop on the ENERGIZE logo and make 6 vibrations" is really strange I have never heard of a SIM card doing this to a device of any kind. i would be interested in more details about this. As for fixing your device you can have it JTAGed or replace the mainboard, those are the only two fixes for a hard bricked HD2. Sorry for your misfortune my friend.
i think youre right
i sent it for jtag and they managed to make the device charge on plugging it to the mains and make the led change colour on 100 percent of the battery........unfortuneately the phone now makes the 6 vibrations and shows the htc logo on a white screen and stops there.....i think it is a hardware issue..............
i am trying to make the proccedure suggested using hd2 toolkit but the vibrations remain at each stage , now the radio installs up to 99 percent and stops there:crying:
thanks again for your interest ................
yea, of all the stuff you mentioned, the vibrations are the real killer. I'd suspect hardware too.