4g data problem after unlocking lg g6 ls993 from sprint - LG G6 Questions and Answers

I bought the phone in a US store unlock it and I am using it in Colombia everything works fine the data calls, but when I send an image by whatsapp or instagram do not load, with wifi works perfectly. The problem is when it is with data. Please HELP !! Thank you

robinvasquezb24 said:
I bought the phone in a US store unlock it and I am using it in Colombia everything works fine the data calls, but when I send an image by whatsapp or instagram do not load, with wifi works perfectly. The problem is when it is with data. Please HELP !! Thank you
Click to expand...
Click to collapse
I unlocked my lg g6 via gc pro remotely, but I also new have issues with my data upload speed. When I do a speed test I get good download speeds but zero upload speed. It is not my provider as if I put the sum in another phone it gets good upload speed. So on data I also can't send pics

al 2017 said:
I unlocked my lg g6 via gc pro remotely, but I also new have issues with my data upload speed. When I do a speed test I get good download speeds but zero upload speed. It is not my provider as if I put the sum in another phone it gets good upload speed. So on data I also can't send pics
Click to expand...
Click to collapse
Same here...any ideas?

Having this issue as well. Been looking for a solution for forever with no luck.
IMEI confirmed unlocked. Voice / Text / MMS works, data download works, data upload is ZERO.
No instagram, pics over chat apps, or Uber, etc.

Did you guys check your apn settings mine unlocked as well had to manually put in apn settings

Yea, apn configured correctly.

comp101inc said:
Did you guys check your apn settings mine unlocked as well had to manually put in apn settings
Click to expand...
Click to collapse
That has nothing to do with the problem and is not the solution either.

robinvasquezb24 said:
That has nothing to do with the problem and is not the solution either.
Click to expand...
Click to collapse
Ok wiseguy it was a suggestion not a solution

Dare I suggest a factory reset, or would that reinstall the sim lock?

ASW1 said:
Dare I suggest a factory reset, or would that reinstall the sim lock?
Click to expand...
Click to collapse
Tried a factory reset before, did not work.
I've been through T-Mobile and Metropcs with the same issue (not carrier-related issue?)
I've switched a sim card as well (not sim-related issue?)
Makes me think its a phone issue or unlock issue, or something else I'm missing.

ohthejon said:
Tried a factory reset before, did not work.
I've been through T-Mobile and Metropcs with the same issue (not carrier-related issue?)
I've switched a sim card as well (not sim-related issue?)
Makes me think its a phone issue or unlock issue, or something else I'm missing.
Click to expand...
Click to collapse
No sir, it's nothing like that, I've already done factory reset card change all that is not, it's not problem unlock, the problem I dare say is the ROM firmware that has sprint lock

ASW1 said:
Dare I suggest a factory reset, or would that reinstall the sim lock?
Click to expand...
Click to collapse
No sir, it's nothing like that, I've already done factory reset card change all that is not, it's not problem unlock, the problem I dare say is the ROM firmware that has sprint lock

al 2017 said:
I unlocked my lg g6 via gc pro remotely, but I also new have issues with my data upload speed. When I do a speed test I get good download speeds but zero upload speed. It is not my provider as if I put the sum in another phone it gets good upload speed. So on data I also can't send pics
Click to expand...
Click to collapse
No sir, it's nothing like that, I've already done factory reset card change all that is not, it's not problem unlock, the problem I dare say is the ROM firmware that has sprint lock

Does anybody fixed this issue? Help us )

I already solved it. +573147534090

robinvasquezb24 said:
I already solved it. +573147534090
Click to expand...
Click to collapse
How did you solve this issue?

I have the same problem, how dou you fixed?

Related

Verizon Data Problems after Flashing

I can't access my internet through Verizon on my Titan (XV6800), after I flashed the rom to DCD 4.1.2 and the radio to 3.42.50. Everything on it works perfectly fine including the phone service and sms texting just the data plan with Verizon didn't work. I also tried to contact Verizon for this matter but they're just telling me to do the "[email protected] and vzw" which isn't working at all.. I've also flashed back to the stock rom but no luck there.
I've read around and it seems like a lot of other people are having this problem? (but no luck finding someone who solved the problem) Anyways if you guys can share some info if you have the problem or if you fixed the problem..
CLIFFS:
Unlocked & Flashed XV6800
Programed 228
Phone and SMS works.. Data plan seems to FAIL
Get the "wrong username and password" (ERROR 11?)
VZW cant or wont do anything about it
In need of help....
TIA
----------------
PROBLEM SOLVED
ABP K20 said:
So end to this thread:
-Problems with Data after flashing.
-Install "DCD Verizon Carrier CAB"
-Get a hold of a regular phone.
-Call Verizon or do it online but have them switch the esn of the regular phone to your account.
-Call to swap back
Click to expand...
Click to collapse
again,
(There might be other ways to do it as well.. such as resetting the dmu keys? but i didnt take this method so if your out of luck on obtaining a regular/extra phone call verizon asking if they know anything about resetting the dmu keys for you.. that or ask them to remove the data plan and add the data plan back again.)
I've also installed the DCD Verizon Carrier CAB... no luck.
ABP K20 said:
I've also installed the DCD Verizon Carrier CAB... no luck.
Click to expand...
Click to collapse
Did you call *228 to program your phone?
jeffgman said:
Did you call *228 to program your phone?
Click to expand...
Click to collapse
yah i did
Can you make phone calls?
drewcam888 said:
Can you make phone calls?
Click to expand...
Click to collapse
Yep, I'm able to make calls and and send/receive sms messages.
Only thing not working on my phone is the data.. Im thinking of switching over to my old phone and then swapping back to my XV6800.. Since this is what people said worked for them.. I hope it does, im dying without the data. haha
bump for a solution?
esn swaps can be done online. it is fast and easy try that. I kinda suspect the rom has a problem and you will need to reflash.
yah im thinking its the rom also.. but ill give that esn swap a chance..
I have a big update..
I solved the problem by calling Verizon Wireless and swapping to a phone without any data plans.. then called them back a few minutes later asking to switch back to the xv6800 and adding on the data plan.
This seem to fix the problem, i've also flashed to a new rom which didn't really do anything untill I called them and switched phones..
So end to this thread:
-Problems with Data after flashing.
-Install "DCD Verizon Carrier CAB"
-Get a hold of a regular phone.
-Call Verizon or do it online but have them switch the esn of the regular phone to your account.
-Call to swap back
and this should do it.. This was my way to fix the problem so I hope that helps anyone out there with the same problem..
(There might be other ways to do it as well.. such as resetting the dmu keys? but i didnt take this method so if your out of luck on obtaining a regular/extra phone call verizon asking if they know anything about resetting the dmu keys for you.. that or ask them to remove the data plan and add the data plan back again.)

[Q] Data stopped working on my S4

I have unlimited data and a stock ROM. My phone is unrooted. I've had it for about a week now. Everything works fine on WiFi, but I get no connection via 3G/4G of any kind. I don't even get Edge network data. I've checked to make sure there wasn't an APN that I was missing, I used the *#*# number to check stuff, but nothing. I can't ping google from there, either. I've pulled the battery, I've stopped disabled and reenabled my data. I'm not really sure what's going on here.
Suggestions/help before I got to ATT?
Schwooby said:
I have unlimited data and a stock ROM. My phone is unrooted. I've had it for about a week now. Everything works fine on WiFi, but I get no connection via 3G/4G of any kind. I don't even get Edge network data. I've checked to make sure there wasn't an APN that I was missing, I used the *#*# number to check stuff, but nothing. I can't ping google from there, either. I've pulled the battery, I've stopped disabled and reenabled my data. I'm not really sure what's going on here.
Suggestions/help before I got to ATT?
Click to expand...
Click to collapse
Happened to me when someone reported my phone stolen. I would try factory reset, then ATT.
thacounty said:
Happened to me when someone reported my phone stolen. I would try factory reset, then ATT.
Click to expand...
Click to collapse
Thanks.
Idk why anyone would do that to me. I'll try the factory reset and see if that works. Hoped it would come to that
After factory reset, still doesn't work.
Is ATT working on your network there locally? I remember right before they turned LTE on here in Anchorage my phone lost all data for about two hours.
rbj13 said:
Is ATT working on your network there locally? I remember right before they turned LTE on here in Anchorage my phone lost all data for about two hours.
Click to expand...
Click to collapse
Turns out it was a bad SIM.

Mms issues cant send/rec

I didn't notice this before but I'm able to send SMS and receive them just not MMS - today a friend sent a pic and I could not open it. Carrier is Verizon not sure if that matters because I'm seeing others have the same issue with other carriers.
Messenger or google messenger doesn't download them either.
Is there anything I can do?
Thanks
.
Any problems with MMS. no matter what phone or rom, always ALWAYS triple check your APN. A phone call to Verizon will verify if you have the correct APN and make sure there isn't problems on their end.
tabletalker7 said:
Any problems with MMS. no matter what phone or rom, always ALWAYS triple check your APN. A phone call to Verizon will verify if you have the correct APN and make sure there isn't problems on their end.
Click to expand...
Click to collapse
& remember that Verizon "thinks" it is Roaming (although not), so insure you have your MMS settings set appropriately
tabletalker7 said:
Any problems with MMS. no matter what phone or rom, always ALWAYS triple check your APN. A phone call to Verizon will verify if you have the correct APN and make sure there isn't problems on their end.
Click to expand...
Click to collapse
Yeah thanks did it and it works great! Thanks!
amphi66 said:
& remember that Verizon "thinks" it is Roaming (although not), so insure you have your MMS settings set appropriately
Click to expand...
Click to collapse
Yep just did and works great now! Thanks
OK so... I had to factory reset my phone and right away had issues... tried to send a text message and it didn't work. So I went through the steps of setting the APN up. But it hasn't worked.
I've done the whole thing with using a GSM sim to get the + and add APN...but nothing.
Anyhow, I was hoping someone can tell me the latest APN settings for Verizon. Perhaps they have changed. I'm just getting really cheesed off with all of this and nothing seems to be working. I love this phone but this is just getting on my nerves now.
Please help thanks
Skingy1 said:
OK so... I had to factory reset my phone and right away had issues... tried to send a text message and it didn't work. So I went through the steps of setting the APN up. But it hasn't worked.
I've done the whole thing with using a GSM sim to get the + and add APN...but nothing.
Anyhow, I was hoping someone can tell me the latest APN settings for Verizon. Perhaps they have changed. I'm just getting really cheesed off with all of this and nothing seems to be working. I love this phone but this is just getting on my nerves now.
Please help thanks
Click to expand...
Click to collapse
These are the APN values I'm using on Verizon postpaid: https://forum.xda-developers.com/showpost.php?p=68263623&postcount=61
Thanks!
I'm using pre paid will that make a difference?
I was having a bad day yesterday. Im in the right mind to get this fixed now.
Skingy1 said:
Thanks!
I'm using pre paid will that make a difference?
I was having a bad day yesterday. Im in the right mind to get this fixed now.
Click to expand...
Click to collapse
Should be the same values for Verizon Prepaid (different if you're on a Verizon MVNO). Did you make sure to enable Data Roaming?
xtermmin said:
Should be the same values for Verizon Prepaid (different if you're on a Verizon MVNO). Did you make sure to enable Data Roaming?
Click to expand...
Click to collapse
It worked!!!!!
Thank you
oh I feel so DUH! I knew it would be something simple.
That's going on the list of "if-you-ever-reset-your-phone-again"
Thanks again!

No Sim Card (Emergency Calls Only) issue after feb 2018 security update

After Feb 2018 security update, I have issues with the network.
4G connection is freezing and I get "No Sim Card (Emergency Calls Only) notification very often. I can't make calls nor someone can call me. I need to restart the phone to fix it.
I haven't experienced this before the feb 2018 security update.
Anyone has experienced those issues? How I can fix it? Or I need to wait for the next update?
I don't have the problem, but have you tried removing the SIM card and reinstalling it in both SIM slots?
You don't say whether your A1 is stock, rooted or other, but I would assume any suggested solutions would be based on that info.
--KB
Have You tried setting the 'Preferred network type' to 4G and 3G?
Does it behave same regardless of 3G/4G setting?
KB_Thailand said:
I don't have the problem, but have you tried removing the SIM card and reinstalling it in both SIM slots?
You don't say whether your A1 is stock, rooted or other, but I would assume any suggested solutions would be based on that info.
--KB
Click to expand...
Click to collapse
Stock, no root, I've tried this.
JockeSve said:
Have You tried setting the 'Preferred network type' to 4G and 3G?
Does it behave same regardless of 3G/4G setting?
Click to expand...
Click to collapse
I'm trying this now to see if issue will persist.
It may be a longshot, but I noticed one of the updates from the Playstore today was Carrier Services. I am not sure what it does, but if you did not update it, you might wish to give that a shot. If you did update, it might have broken something on your phone/carrier. As I said, I don't have the issue, so it is hard to guess what the problem might be and there is not a lot of info as to what this app does.
--KB
PS If anyone knows exactly what Carrier Services does, could you please enlighten us? Very little info on it when you search.
JockeSve said:
Have You tried setting the 'Preferred network type' to 4G and 3G?
Does it behave same regardless of 3G/4G setting?
Click to expand...
Click to collapse
isn't helping...
Do You have any possibility to test with another SIM-card?
This just to eliminate the SIM-card reader(s) in phone...
If possible please test both slots 1 and 2.
If problem still persists it seems to a HW error/failure...
JockeSve said:
Do You have any possibility to test with another SIM-card?
This just to eliminate the SIM-card reader(s) in phone...
If possible please test both slots 1 and 2.
If problem still persists it seems to a HW error/failure...
Click to expand...
Click to collapse
I do not have another sim card for sadness, today I will test the second slot. Anyway, I've contacted the tech support from the shop I've bought because I still have a warranty.
Thank you anyway for the help, I will write update later.
Update:
Seemed that sim card was a bit dirty, cleaned up, restarted the phone several times and now it's fine (for now). So, definitely isn't hardware or software issue.

LG G6 Mobile data issue

Hello All.
This may sound like an easy problem to solve and a part of me hopes it is. but im fairly well versed in android and has me baffled.
Phone runs beautifully 870DS. When i leave WiFi, the swith to mobile data takes for ever and then remains super fickle and intermittent. I sometimes do not have any data moving whatsoever (offline dinosaur in chrome level) When i connect to wifi again, all is fine, instantly.
I have full signal (full bars).
Mobile data on.
Switch to mobile data on.
The correct network registered & the correct APN for that network is set.
I have it set to GSM/WCDMA/ LTE auto
I have tried setting RAT set to every possible combo and it still continues!
I read somewhere it could be caused by radio initiation, so i went in *#*#4636#*#* to run a ping test but "phone information" throws up an error "This application does not work on this device"
Im 95% certain it is unlocked because i I bought the phone in another country and just popped my new sim straight in without hassle.
The mobile data issues started almost immediately. Now im stumped as what to do.
Any suggestions would be greatly appreciated and rewarded with beer :good:
THANKS!!!
In Developer Options, try switching on the "Agressive WiFi to Cellular Handover" option.
LPMatt said:
In Developer Options, try switching on the "Agressive WiFi to Cellular Handover" option.
Click to expand...
Click to collapse
Thanks. I will try that and trial run it over the next few days. The issue also occurs randomly while out on LTE or 3G. I will take my phone out to check google or whatsapp and nothing will send. So as your suggestion may be a work around, i doubt it will be a solve.
Will let you know how it goes
deathcells said:
Thanks. I will try that and trial run it over the next few days. The issue also occurs randomly while out on LTE or 3G. I will take my phone out to check google or whatsapp and nothing will send. So as your suggestion may be a work around, i doubt it will be a solve.
Will let you know how it goes
Click to expand...
Click to collapse
No change or improvement to the connection
Bump for anymore help from anyone. Please??
Getting desperate here....
deathcells said:
Bump for anymore help from anyone. Please??
Getting desperate here....
Click to expand...
Click to collapse
Does the phone have the right bands for 4G in your country?
Thanks for the reply!
Not sure, how do i check that?
aioan said:
Does the phone have the right bands for 4G in your country?
Click to expand...
Click to collapse
Thanks for the reply!
Not sure, how do i check that?
deathcells said:
Thanks for the reply!
Not sure, how do i check that?
Click to expand...
Click to collapse
go to settings, system, about phone, hardware info and check the model number.
For example I have LG-H870 (European bands, single SIM model).
I see you have dual sim so probably model H870DS and this should have enough bands to work well in Europe and Asia. Check here:
https://www.teamandroid.com/2017/04/15/lg-g6-model-numbers-variants/
aioan said:
go to settings, system, about phone, hardware info and check the model number.
For example I have LG-H870 (European bands, single SIM model).
I see you have dual sim so probably model H870DS and this should have enough bands to work well in Europe and Asia. Check here:
https://www.teamandroid.com/2017/04/15/lg-g6-model-numbers-variants/
Click to expand...
Click to collapse
Thanks for that. Yes according to this https://www.frequencycheck.com/carr...0ds-g6-dual-sim-td-lte/mtn-group-south-africa
I do have the correct bands. Could a carrier lock only one of the slots rendering it single sim in effect? The one sim works perfectly, second sim, no dice
Sorry for bumping an old thread.
Gf is having a similar issue on her phone; long story short, it happens that sometimes, after being connected to Wi-Fi and turing it off, it takes ages for her to get a mobile data connection, despite having full signal.
I had her replace the SIM, as I've seen similar problems (intermittent data connection, phone appears connected but no Internet available, etc.) with a SIM card that was about to go bad; it didn't help. Next step would be a full phone reset.
@deathcells : did you find the cause of your issue?
@fagentu.xda
No unfortunately not. I just deal with it. Extremely frustrating standing in the shop trying to pay without internet...
I tried the settings and force options to no avail.
I tried using both sim cards (from different providers) in both slots for months and no combination ever worked for me. I have yet to figure out if i bought a dudd phone or if a work around exists. Please let me know what you find out! Thanks and best of luck
Have the same issue with mine now. It started to go bad a few weeks ago... Tried everything. Changed SIM card, factory reset, etc... and nothing will change.
I'd say that the phone is just faulty. As I'm still under the warranty I'm in contact with LG to find out about a possible fix or phone replacement. I'll try to keep you posted.
Have you guys find a solution for this? I cant do anything. Does flashing kdz to andriod 9 pie helps?

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