After Feb 2018 security update, I have issues with the network.
4G connection is freezing and I get "No Sim Card (Emergency Calls Only) notification very often. I can't make calls nor someone can call me. I need to restart the phone to fix it.
I haven't experienced this before the feb 2018 security update.
Anyone has experienced those issues? How I can fix it? Or I need to wait for the next update?
I don't have the problem, but have you tried removing the SIM card and reinstalling it in both SIM slots?
You don't say whether your A1 is stock, rooted or other, but I would assume any suggested solutions would be based on that info.
--KB
Have You tried setting the 'Preferred network type' to 4G and 3G?
Does it behave same regardless of 3G/4G setting?
KB_Thailand said:
I don't have the problem, but have you tried removing the SIM card and reinstalling it in both SIM slots?
You don't say whether your A1 is stock, rooted or other, but I would assume any suggested solutions would be based on that info.
--KB
Click to expand...
Click to collapse
Stock, no root, I've tried this.
JockeSve said:
Have You tried setting the 'Preferred network type' to 4G and 3G?
Does it behave same regardless of 3G/4G setting?
Click to expand...
Click to collapse
I'm trying this now to see if issue will persist.
It may be a longshot, but I noticed one of the updates from the Playstore today was Carrier Services. I am not sure what it does, but if you did not update it, you might wish to give that a shot. If you did update, it might have broken something on your phone/carrier. As I said, I don't have the issue, so it is hard to guess what the problem might be and there is not a lot of info as to what this app does.
--KB
PS If anyone knows exactly what Carrier Services does, could you please enlighten us? Very little info on it when you search.
JockeSve said:
Have You tried setting the 'Preferred network type' to 4G and 3G?
Does it behave same regardless of 3G/4G setting?
Click to expand...
Click to collapse
isn't helping...
Do You have any possibility to test with another SIM-card?
This just to eliminate the SIM-card reader(s) in phone...
If possible please test both slots 1 and 2.
If problem still persists it seems to a HW error/failure...
JockeSve said:
Do You have any possibility to test with another SIM-card?
This just to eliminate the SIM-card reader(s) in phone...
If possible please test both slots 1 and 2.
If problem still persists it seems to a HW error/failure...
Click to expand...
Click to collapse
I do not have another sim card for sadness, today I will test the second slot. Anyway, I've contacted the tech support from the shop I've bought because I still have a warranty.
Thank you anyway for the help, I will write update later.
Update:
Seemed that sim card was a bit dirty, cleaned up, restarted the phone several times and now it's fine (for now). So, definitely isn't hardware or software issue.
Related
Goodmorning to all,
I am Loris from Italy writing: I am new here and I am not sure I am doing right so, if I am wrong writing something, please tell.
After this I can tell you my problem: I bought a SM-G906K, Samsung Galaxy S6 Prime from Korea as you know, and I soon had problems while calling: if I am calling or receiving a call, sometimes soon, sometimes after some seconds, sometimes after some minutes, or sometimes it does not happen, I can not see anymore person speking on the other phone, but note: they can hear me.
I already try to call even with Skype, and it seams there is no problem: audio is ok even while reproducing video and so on. I tried making calls in emergency mode too, just to understand if some app could be bad, but I have the same problem, always and ony with calls.
What could I do? Please help me, if it is possible.
I am using a 4G Vodafone MICRO SIM card.
Best regards
Loris
loris.filtrading said:
Goodmorning to all,
I am Loris from Italy writing: I am new here and I am not sure I am doing right so, if I am wrong writing something, please tell.
After this I can tell you my problem: I bought a SM-G906K, Samsung Galaxy S6 Prime from Korea as you know, and I soon had problems while calling: if I am calling or receiving a call, sometimes soon, sometimes after some seconds, sometimes after some minutes, or sometimes it does not happen, I can not see anymore person speking on the other phone, but note: they can hear me.
I already try to call even with Skype, and it seams there is no problem: audio is ok even while reproducing video and so on. I tried making calls in emergency mode too, just to understand if some app could be bad, but I have the same problem, always and ony with calls.
What could I do? Please help me, if it is possible.
I am using a 4G Vodafone MICRO SIM card.
Best regards
Loris
Click to expand...
Click to collapse
Put your sim card into another phone and test to see if the problem persists?
That maybe the problem of the network, not your phone.
vndnguyen said:
Put your sim card into another phone and test to see if the problem persists?
That maybe the problem of the network, not your phone.
Click to expand...
Click to collapse
Goodmorning and many thanks for your answer: I already did that, I already changed 3 sim card too, but the problem is going on: with my old SIII all the sims are working as well. Maybe could something work wrong between network and the phone connectivity? From Korea they told me there would not be any problems at all ... but I am seeing it is not like that.
Anyway sometimes I can do calls of 5/10 minutes without problems...so it is strange it is a network issue, is not it?
loris.filtrading said:
Goodmorning and many thanks for your answer: I already did that, I already changed 3 sim card too, but the problem is going on: with my old SIII all the sims are working as well. Maybe could something work wrong between network and the phone connectivity? From Korea they told me there would not be any problems at all ... but I am seeing it is not like that.
Anyway sometimes I can do calls of 5/10 minutes without problems...so it is strange it is a network issue, is not it?
Click to expand...
Click to collapse
I said that may be a network problem. As you have tested with another phone without problem, I doubt that is the problem with your phone.
Try to factory reset to see if it helps? If not, it maybe a hardware fault.
vndnguyen said:
I said that may be a network problem. As you have tested with another phone without problem, I doubt that is the problem with your phone.
Try to factory reset to see if it helps? If not, it maybe a hardware fault.
Click to expand...
Click to collapse
I meant maybe problem between this Korean device and Italian network: could not it be? Have anyone had any experience about this?
I already tried to factory reset by Kies many times but it does not help, and I noted that updates remained on firmware, they were not brought at factory state. If it is a hardware fault I think I'd have this problem with Skype calls too or other programs, is not it? Luckly, or not, this is the only situation I can not hear from the other line ... I really do not know what to do ...
Could it be it is the mark Olleh giving problems? Maybe using a G906 not K (I think this is properly for Prime Special Edition) but S it could work good: don't you think so? K and S are the same, is not it?
loris.filtrading said:
Could it be it is the mark Olleh giving problems? Maybe using a G906 not K (I think this is properly for Prime Special Edition) but S it could work good: don't you think so? K and S are the same, is not it?
Click to expand...
Click to collapse
Call your WIFI provider and ask them to change the channel. Mine was set on AUTO and calls were delayed up to 4 hrs. When they changed the channel (to 11) my phone worked as it should. May not be your problem but something to try.
nrthwds said:
Call your WIFI provider and ask them to change the channel. Mine was set on AUTO and calls were delayed up to 4 hrs. When they changed the channel (to 11) my phone worked as it should. May not be your problem but something to try.
Click to expand...
Click to collapse
But if I am not wifi connected I had the problem too ... I am trying this but I do not know if it is the right solution. At the moment many thanks for your idea ...
Excuse me but what do you mean by "calls were delayed up to 4 hrs"?!
Could it be the solution changing the CSC? Maybe deleting KTC and using another key it could work ... any idea?
loris.filtrading said:
Could it be the solution changing the CSC? Maybe deleting KTC and using another key it could work ... any idea?
Click to expand...
Click to collapse
As the problem happens randomly, I can not tell exactly what may cause the issue.
Changing the CSC or flashing another firmware is a good idea to eliminate all software-related issues.
If you want to change the CSC, install Phone INFO ★Samsung★ app > Menu > Other Tools > CSC Changer.
(Note: That feature requires root to work).
vndnguyen said:
As the problem happens randomly, I can not tell exactly what may cause the issue.
Changing the CSC or flashing another firmware is a good idea to eliminate all software-related issues.
If you want to change the CSC, install Phone INFO ★Samsung★ app > Menu > Other Tools > CSC Changer.
(Note: That feature requires root to work).
Click to expand...
Click to collapse
Goodmorning, ok many thanks ... now I have to understand the way to do those two passages just to try, but first of all one question: doing this what about warranty? The smartphone is only 2 weeks old so, if I am losing warranty, as first I am trying changing it I think ... let me know ...
loris.filtrading said:
Goodmorning, ok many thanks ... now I have to understand the way to do those two passages just to try, but first of all one question: doing this what about warranty? The smartphone is only 2 weeks old so, if I am losing warranty, as first I am trying changing it I think ... let me know ...
Click to expand...
Click to collapse
Flashing the stock firmware and changing the CSC will not trip the Knox.
However, changing the CSC may need root to work. If it requires root, make sure to use a root method that does not trip the Knox.
vndnguyen said:
Flashing the stock firmware and changing the CSC will not trip the Knox.
However, changing the CSC may need root to work. If it requires root, make sure to use a root method that does not trip the Knox.
Click to expand...
Click to collapse
Ok I will look for that, hoping to find the solution by this way ... but is not the 4.4.4 or L version arriving so that I could wait for that official? ...
loris.filtrading said:
But if I am not wifi connected I had the problem too ... I am trying this but I do not know if it is the right solution. At the moment many thanks for your idea ...
Excuse me but what do you mean by "calls were delayed up to 4 hrs"?!
Click to expand...
Click to collapse
Calls went to VM, the phone never rang. I wouldn't receive the VM for up to 4 hours later. Messages were delayed, I did not receive the message for 30 minutes from the time the person sent it to me until it finally showed I had a message.
I know it sounds crazy that the WIFI could cause a problem but it did.
Turning off WIFI on my phone did not solve the problem.
When I powered off the router/modem in my home my phone starting working correctly.
Something to try, hope it helps.
nrthwds said:
Calls went to VM, the phone never rang. I wouldn't receive the VM for up to 4 hours later. Messages were delayed, I did not receive the message for 30 minutes from the time the person sent it to me until it finally showed I had a message.
I know it sounds crazy that the WIFI could cause a problem but it did.
Turning off WIFI on my phone did not solve the problem.
When I powered off the router/modem in my home my phone starting working correctly.
Something to try, hope it helps.
Click to expand...
Click to collapse
Goodmorning, surely I am tryin, but I had this problem in places there was not wi-fi ... so I do not think it is changing problems at all ... otherwise I should change something on phone wi-fi maybe ...
Galaxy S5 G906K
Hi,I have exactly the same problem and I can not use the mobile because of this.I leave in Cyprus and I can not hear the person who I try to speak with,sometimes in the middle of conversation,sometimes from the begining or I can speak 5 minutes without any problem.Seems like we have to make some setting for Europe inside in the phone with ☆#0011# and the phone to be rooted first?
This is a problem,if we rooting the phones we losing the warranty but it looks like is no other possibility to escape of our issue.How else?
Galaxy S5 G906K network incompatibilitty
Well,we found out what the problem is with hearing issue while calling.Is comming from the incompatibilitty of the phone hardware network and each country networks providers.Let me explain:Galaxy G906K Lte has only 3G and Lte(4G)networks build inside.So,if you are living in a country who doesn't have 4G install yet or not all over and instead have 2G and 3G only,and this 3G it does not cover all the areas,then when are you not in the 3G antenna area you"ll gonna lose the reception because this type it does not have 2G old GSM network build inside.That means we can not use it in 2G base network countrys.I hope I helped anyone who have this type of galaxy mobile phones.
Unfortunately I have understood you explanation, but before buying it I clearly asked to the seller and they made me sure the device would have worked as well: who told you such this explanation? What site did you buy the S5 from?
Many thank
Loris
Get this
Who told me this?Nobody, is very simple:go on Settings>More networks>Mobile networks>Network setting>RAT mode setting and you will see there Ltd network and 3G network,NO GSM network(2G).So,all the mobiles from Korea are for Korea and other country's which have 3G or Lte(4G)networks.For example Korea have ONLY Lte network. That's why is for Korea and this phone was named Galaxy S5 Lte-A. You must ask refund!
Hi Folks,
Having this nagging problem on my 950xl, while i was on insider preview of 10586.107, i got a message while paying tubecast that my 3G data is not working, and that it was a known issue. as i was out of town i dint go much then, but once i was back home i tried all the below stuff.
1) Soft Reset
2) Hard reset to Factory
3) Hard reset to factory and upgrade to latest firmware, and build 14267.1002.
None of which have resolved my problem, my phone shows H+, H,E and 2G symbols but when i put a url in edge or try gettings emails etc, it never connects to the internet.
I even managed to go to FieldTest to see if any bands are switched off but even there everything was fine.
I even logged a call with service provider, to see if its a server side problem, but they say its ok on their side.
Any suggestions? do you think my phone is faulty? anyone encountered this before and manage to fix this?
It seems you don't have an APN configured. Please check that you do.
Fixed...hurray
frost_icewind said:
It seems you don't have an APN configured. Please check that you do.
Click to expand...
Click to collapse
Thanks for the response, i had the APN configured both automatically and Manually. but it dint work before.
Update: Not sure what happened...after 6 days of no data, and lots of calls to vodafone...something happened. and data is working again now. hope it stays that way.
Have you try to reset to official build? And to me it seems like it could be a hardware issue rather than a software/firmware, since didn't see others have similar one.
I have the same problem. Hope you were able to find a solution. My problem also with wifi not able to find any network.
Connectivity
I am also having connectivity issues with my unbranded 950XL dual sim. On data, it appears to be logging on to an inappropriate network. Unlike previous OS's, I can't figure out how to get this one to manually select another network. There are some WiFi networks, usually at hotels, that I just simply cannot log on to. Everyone else can. Any advise will be appreciated.
Thanks,
Dave
XATAGuy said:
I am also having connectivity issues with my unbranded 950XL dual sim. On data, it appears to be logging on to an inappropriate network. Unlike previous OS's, I can't figure out how to get this one to manually select another network. There are some WiFi networks, usually at hotels, that I just simply cannot log on to. Everyone else can. Any advise will be appreciated.
Thanks,
Dave
Click to expand...
Click to collapse
Under the SIM settings, there's a "Scan for Network" or similar button, which will present a list of the providers available. This allows you to correct a mis-selected provider, manually.
On the WiFi issue, I responded to your other thread. Let me know if you aren't seeing that, and I'll post here too.
pgrey2 said:
Under the SIM settings, there's a "Scan for Network" or similar button, which will present a list of the providers available. This allows you to correct a mis-selected provider, manually.
On the WiFi issue, I responded to your other thread. Let me know if you aren't seeing that, and I'll post here too.
Click to expand...
Click to collapse
Hi. Thank you. I can't find the other post, but I am still having wifi connectivity issues.
XATAGuy said:
Hi. Thank you. I can't find the other post, but I am still having wifi connectivity issues.
Click to expand...
Click to collapse
http://forum.xda-developers.com/lumia-950-xl/help/connect-to-wifi-networks-t3313418
My bad, I guess it seemed so similar, I thought it was your post too. Either way, I describe the fix for 5G network connectivity, which I think is what *most* people are seeing.
Before I updated via OTA to 8.1 the Essential was connecting to LTE without issue. Since 8,1 I have to connect to CDMA and 3g in order to user my Dialer, otherwise Server Error is generated. No calls in or out.
I wanted to downgrade Yes rebooted, factory reset, etc.
I searched google up and down with no real answers that work. How do I get Sideload working again? It has to be a simple configuration or driver problem I will assume.
Thanks
Im in the same situation you are in also im on 3g at 1.50mbs up & down i have searched every where....
Exxeviant said:
Im in the same situation you are in also im on 3g at 1.50mbs up & down i have searched every where....
Click to expand...
Click to collapse
Here you go
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
wolfu11 said:
Here you go
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
Click to expand...
Click to collapse
Thanks. Still stuck using 3G. I can connect to 4G/LTE but cannot make phone calls as I still get the Server Error, Try Again.
Bigdny said:
Thanks. Still stuck using 3G. I can connect to 4G/LTE but cannot make phone calls as I still get the Server Error, Try Again.
Click to expand...
Click to collapse
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
wolfhelm said:
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
Click to expand...
Click to collapse
Well I reset my PRL via *228 and sure enough selecting 4G/LTE does put us at LTE/wcdma but my phone functions perfectly. I do notice the menus are changed and I got a couple other options though now. See attached
wolfu11 said:
Well I reset my PRL via *228 and sure enough selecting 4G/LTE does put us at LTE/wcdma but my phone functions perfectly. I do notice the menus are changed and I got a couple other options though now. See attached
Click to expand...
Click to collapse
Yep those are how the menu should look for a device that's not locked to sprint. It seems to me there are some firmware files that prefer sprint in these beta builds, because even on other carriers (and more than one person has said this) you can see 'sprint' pop up in the bar or in the settings even when you arent on sprint.
Interesting that yours gives you the option of 'wifi calling provisioned', I cant get that to not be greyed out on mine.
wolfhelm said:
Yep those are how the menu should look for a device that's not locked to sprint. It seems to me there are some firmware files that prefer sprint in these beta builds, because even on other carriers (and more than one person has said this) you can see 'sprint' pop up in the bar or in the settings even when you arent on sprint.
Interesting that yours gives you the option of 'wifi calling provisioned', I cant get that to not be greyed out on mine.
Click to expand...
Click to collapse
Yeah I've screwed with this phone so much I don't know what I did LOL but now it shows wifi calling even in dialer. I'm not sure if it really works cuz I have a good signal so it never switches. My e911 address is set up from my Moto z and I do have a wear24 watch tied to this phone not sure if that's what triggered it. ? I did get a new SIM card on Monday as well because I was fighting with the vzw crap so I don't know exactly what triggered the WiFi calling.
wolfhelm said:
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
Click to expand...
Click to collapse
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
Bigdny said:
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
Click to expand...
Click to collapse
Are you on 8.0 or 8.1?
wolfhelm said:
Are you on 8.0 or 8.1?
Click to expand...
Click to collapse
I upgraded to 8.1 via OTA. No root, no rom.
Bigdny said:
I upgraded to 8.1 via OTA. No root, no rom.
Click to expand...
Click to collapse
That's where I'm at too... the one thing that might be different about this is I tried my old steps first before figuring out how to get it to work with these new ones... seems like a lot of effort, but it might be what is needed (or some amount of it) to get it all working. So try going through the old ones before the new ones (you probably dont need to *228 again since you just did)
My old steps linked here (these worked in 8.0, if they work for you in 8.1, more power to you, but they dont work for me):
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
I'm still routinely messing with it because I feel like the setting I have now prevents me from falling back to CDMA if LTE is unavailable for some reason. Fortunately that is a rarity for me... but I maintain that Essential has something in the ROM itself that is preferring sprint and I think it's screwing with us using Verizon.
wolfhelm said:
That's where I'm at too... the one thing that might be different about this is I tried my old steps first before figuring out how to get it to work with these new ones... seems like a lot of effort, but it might be what is needed (or some amount of it) to get it all working. So try going through the old ones before the new ones (you probably dont need to *228 again since you just did)
My old steps linked here (these worked in 8.0, if they work for you in 8.1, more power to you, but they dont work for me):
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
I'm still routinely messing with it because I feel like the setting I have now prevents me from falling back to CDMA if LTE is unavailable for some reason. Fortunately that is a rarity for me... but I maintain that Essential has something in the ROM itself that is preferring sprint and I think it's screwing with us using Verizon.
Click to expand...
Click to collapse
There is something there.
I've done that procedure.
If I go into the menu and play around it will try to connect to sprint even with a Verizon SIM. Go figure?
tech_head said:
There is something there.
I've done that procedure.
If I go into the menu and play around it will try to connect to sprint even with a Verizon SIM. Go figure?
Click to expand...
Click to collapse
Exactly. If I leave it on certain settings it'll actually sit there and tell me I'm connected to Sprint.
wolfhelm said:
Exactly. If I leave it on certain settings it'll actually sit there and tell me I'm connected to Sprint.
Click to expand...
Click to collapse
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
tech_head said:
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
Click to expand...
Click to collapse
That's a good point, I have reported as well.
tech_head said:
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
Click to expand...
Click to collapse
Doing the same right now. Just glad Im not the only one having the problem.
Bigdny said:
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
Click to expand...
Click to collapse
Try turning off Enchanted 4G LTE Mode. It's possible going to 8.1 just reset this setting to on. This should only be on if you have HD Voice enabled on your line on Verizon (you'll have to call Verizon to enable it, it's a free feature).
This should fix server error on 4G, randomly connecting to Sprint is a separate issue.
UPDATE Now working
Took the advice from someone on Reddit who had the same problem. Ran to VZW store and received a new SIM. Without any programming on my end or reboot, back to LTE without issue. FINALLY. As soon as the rep popped in the SIM the essential connected on its own.
Bigdny said:
Took the advice from someone on Reddit who had the same problem. Ran to VZW store and received a new SIM. Without any programming on my end or reboot, back to LTE without issue. FINALLY. As soon as the rep popped in the SIM the essential connected on its own.
Click to expand...
Click to collapse
Just wanted to second this post that a new sim card is the key to solving this issue. In my case, I was using Red Pocket CDMA (VZW network), and I ran into the same problem. Red Pocket rep explained to me that my sim got provisioned to 3g only and that I needed a new sim to connect to LTE. As soon as we switched to a new sim, I got LTE. I hope this helps others.
Hello,
Hoping someone may be able to help me
So this morning I lost the ability to make voice calls and use mobile data on my LG V20 (H990DS variant - totally stock). In the top right-hand corner where it shows the mobile network strength I have an empty box with an X in the top corner. Everything else on the phone is working hunky dory. Strange as the phone is stock and this didn't happen after an update, etc. Obviously it could be a hardware failure but I'd like to rule out it being a software problem as I really quite like the phone!
The phone knows a SIM card is installed as it knows the IMEI, APN settings etc. However it just won't connect to a network. I've checked the settings and the service state is set to "radio off" and the mobile network state is "disconnected" which makes sense given I can't get onto a mobile network.
Question is how do I turn the radio back on? I've tried what I think is the obvious stuff:
1) Removed the battery, left off for a couple of mins and rebooted (hoping it will then rescan and find the network) - no change
2) Factory reset - no change
Given I have the H990DS variant do I have an options? I say that as I thought this variant wasn't particular friendly in terms of flashing, ROMS, etc.
I'm a n00b but can follow instructions so if anyone has ANY advice I'd appreciate it!
Thanks muchly in advance.
see if the sim card is getting network in some other phone
aakashverma0007 said:
see if the sim card is getting network in some other phone
Click to expand...
Click to collapse
Sorry yes I should I have I can confirm the SIM card works fine in another phone ...
intotheunknown said:
Sorry yes I should I have I can confirm the SIM card works fine in another phone ...
Click to expand...
Click to collapse
Sounds like a hardware failure
Sent from my LG-H910 using XDA Labs
It could indeed be a hardware failure but I find it odd that it can read the SIM (knows the IMEI, APN settings, the number, etc) and I seem to recall when I first got the phone I had to jump through some hurdles to get the SIM to work.
Is there no way to toggle the radio on/off? I've tried *#*#4636 ... but it won't give me access to the phone information section to reset the radio here ...
did you find a fix?
Hello All.
This may sound like an easy problem to solve and a part of me hopes it is. but im fairly well versed in android and has me baffled.
Phone runs beautifully 870DS. When i leave WiFi, the swith to mobile data takes for ever and then remains super fickle and intermittent. I sometimes do not have any data moving whatsoever (offline dinosaur in chrome level) When i connect to wifi again, all is fine, instantly.
I have full signal (full bars).
Mobile data on.
Switch to mobile data on.
The correct network registered & the correct APN for that network is set.
I have it set to GSM/WCDMA/ LTE auto
I have tried setting RAT set to every possible combo and it still continues!
I read somewhere it could be caused by radio initiation, so i went in *#*#4636#*#* to run a ping test but "phone information" throws up an error "This application does not work on this device"
Im 95% certain it is unlocked because i I bought the phone in another country and just popped my new sim straight in without hassle.
The mobile data issues started almost immediately. Now im stumped as what to do.
Any suggestions would be greatly appreciated and rewarded with beer :good:
THANKS!!!
In Developer Options, try switching on the "Agressive WiFi to Cellular Handover" option.
LPMatt said:
In Developer Options, try switching on the "Agressive WiFi to Cellular Handover" option.
Click to expand...
Click to collapse
Thanks. I will try that and trial run it over the next few days. The issue also occurs randomly while out on LTE or 3G. I will take my phone out to check google or whatsapp and nothing will send. So as your suggestion may be a work around, i doubt it will be a solve.
Will let you know how it goes
deathcells said:
Thanks. I will try that and trial run it over the next few days. The issue also occurs randomly while out on LTE or 3G. I will take my phone out to check google or whatsapp and nothing will send. So as your suggestion may be a work around, i doubt it will be a solve.
Will let you know how it goes
Click to expand...
Click to collapse
No change or improvement to the connection
Bump for anymore help from anyone. Please??
Getting desperate here....
deathcells said:
Bump for anymore help from anyone. Please??
Getting desperate here....
Click to expand...
Click to collapse
Does the phone have the right bands for 4G in your country?
Thanks for the reply!
Not sure, how do i check that?
aioan said:
Does the phone have the right bands for 4G in your country?
Click to expand...
Click to collapse
Thanks for the reply!
Not sure, how do i check that?
deathcells said:
Thanks for the reply!
Not sure, how do i check that?
Click to expand...
Click to collapse
go to settings, system, about phone, hardware info and check the model number.
For example I have LG-H870 (European bands, single SIM model).
I see you have dual sim so probably model H870DS and this should have enough bands to work well in Europe and Asia. Check here:
https://www.teamandroid.com/2017/04/15/lg-g6-model-numbers-variants/
aioan said:
go to settings, system, about phone, hardware info and check the model number.
For example I have LG-H870 (European bands, single SIM model).
I see you have dual sim so probably model H870DS and this should have enough bands to work well in Europe and Asia. Check here:
https://www.teamandroid.com/2017/04/15/lg-g6-model-numbers-variants/
Click to expand...
Click to collapse
Thanks for that. Yes according to this https://www.frequencycheck.com/carr...0ds-g6-dual-sim-td-lte/mtn-group-south-africa
I do have the correct bands. Could a carrier lock only one of the slots rendering it single sim in effect? The one sim works perfectly, second sim, no dice
Sorry for bumping an old thread.
Gf is having a similar issue on her phone; long story short, it happens that sometimes, after being connected to Wi-Fi and turing it off, it takes ages for her to get a mobile data connection, despite having full signal.
I had her replace the SIM, as I've seen similar problems (intermittent data connection, phone appears connected but no Internet available, etc.) with a SIM card that was about to go bad; it didn't help. Next step would be a full phone reset.
@deathcells : did you find the cause of your issue?
@fagentu.xda
No unfortunately not. I just deal with it. Extremely frustrating standing in the shop trying to pay without internet...
I tried the settings and force options to no avail.
I tried using both sim cards (from different providers) in both slots for months and no combination ever worked for me. I have yet to figure out if i bought a dudd phone or if a work around exists. Please let me know what you find out! Thanks and best of luck
Have the same issue with mine now. It started to go bad a few weeks ago... Tried everything. Changed SIM card, factory reset, etc... and nothing will change.
I'd say that the phone is just faulty. As I'm still under the warranty I'm in contact with LG to find out about a possible fix or phone replacement. I'll try to keep you posted.
Have you guys find a solution for this? I cant do anything. Does flashing kdz to andriod 9 pie helps?