Database Users

[Q] SM-G906K audio problems while calling: how solving?

Goodmorning to all,
I am Loris from Italy writing: I am new here and I am not sure I am doing right so, if I am wrong writing something, please tell.
After this I can tell you my problem: I bought a SM-G906K, Samsung Galaxy S6 Prime from Korea as you know, and I soon had problems while calling: if I am calling or receiving a call, sometimes soon, sometimes after some seconds, sometimes after some minutes, or sometimes it does not happen, I can not see anymore person speking on the other phone, but note: they can hear me.
I already try to call even with Skype, and it seams there is no problem: audio is ok even while reproducing video and so on. I tried making calls in emergency mode too, just to understand if some app could be bad, but I have the same problem, always and ony with calls.
What could I do? Please help me, if it is possible.
I am using a 4G Vodafone MICRO SIM card.
Best regards
Loris

loris.filtrading said:
Goodmorning to all,
I am Loris from Italy writing: I am new here and I am not sure I am doing right so, if I am wrong writing something, please tell.
After this I can tell you my problem: I bought a SM-G906K, Samsung Galaxy S6 Prime from Korea as you know, and I soon had problems while calling: if I am calling or receiving a call, sometimes soon, sometimes after some seconds, sometimes after some minutes, or sometimes it does not happen, I can not see anymore person speking on the other phone, but note: they can hear me.
I already try to call even with Skype, and it seams there is no problem: audio is ok even while reproducing video and so on. I tried making calls in emergency mode too, just to understand if some app could be bad, but I have the same problem, always and ony with calls.
What could I do? Please help me, if it is possible.
I am using a 4G Vodafone MICRO SIM card.
Best regards
Loris
Click to expand...
Click to collapse
Put your sim card into another phone and test to see if the problem persists?
That maybe the problem of the network, not your phone.

vndnguyen said:
Put your sim card into another phone and test to see if the problem persists?
That maybe the problem of the network, not your phone.
Click to expand...
Click to collapse
Goodmorning and many thanks for your answer: I already did that, I already changed 3 sim card too, but the problem is going on: with my old SIII all the sims are working as well. Maybe could something work wrong between network and the phone connectivity? From Korea they told me there would not be any problems at all ... but I am seeing it is not like that.
Anyway sometimes I can do calls of 5/10 minutes without problems...so it is strange it is a network issue, is not it?

loris.filtrading said:
Goodmorning and many thanks for your answer: I already did that, I already changed 3 sim card too, but the problem is going on: with my old SIII all the sims are working as well. Maybe could something work wrong between network and the phone connectivity? From Korea they told me there would not be any problems at all ... but I am seeing it is not like that.
Anyway sometimes I can do calls of 5/10 minutes without problems...so it is strange it is a network issue, is not it?
Click to expand...
Click to collapse
I said that may be a network problem. As you have tested with another phone without problem, I doubt that is the problem with your phone.
Try to factory reset to see if it helps? If not, it maybe a hardware fault.

vndnguyen said:
I said that may be a network problem. As you have tested with another phone without problem, I doubt that is the problem with your phone.
Try to factory reset to see if it helps? If not, it maybe a hardware fault.
Click to expand...
Click to collapse
I meant maybe problem between this Korean device and Italian network: could not it be? Have anyone had any experience about this?
I already tried to factory reset by Kies many times but it does not help, and I noted that updates remained on firmware, they were not brought at factory state. If it is a hardware fault I think I'd have this problem with Skype calls too or other programs, is not it? Luckly, or not, this is the only situation I can not hear from the other line ... I really do not know what to do ...

Could it be it is the mark Olleh giving problems? Maybe using a G906 not K (I think this is properly for Prime Special Edition) but S it could work good: don't you think so? K and S are the same, is not it?

loris.filtrading said:
Could it be it is the mark Olleh giving problems? Maybe using a G906 not K (I think this is properly for Prime Special Edition) but S it could work good: don't you think so? K and S are the same, is not it?
Click to expand...
Click to collapse
Call your WIFI provider and ask them to change the channel. Mine was set on AUTO and calls were delayed up to 4 hrs. When they changed the channel (to 11) my phone worked as it should. May not be your problem but something to try.

nrthwds said:
Call your WIFI provider and ask them to change the channel. Mine was set on AUTO and calls were delayed up to 4 hrs. When they changed the channel (to 11) my phone worked as it should. May not be your problem but something to try.
Click to expand...
Click to collapse
But if I am not wifi connected I had the problem too ... I am trying this but I do not know if it is the right solution. At the moment many thanks for your idea ...
Excuse me but what do you mean by "calls were delayed up to 4 hrs"?!

Could it be the solution changing the CSC? Maybe deleting KTC and using another key it could work ... any idea?

loris.filtrading said:
Could it be the solution changing the CSC? Maybe deleting KTC and using another key it could work ... any idea?
Click to expand...
Click to collapse
As the problem happens randomly, I can not tell exactly what may cause the issue.
Changing the CSC or flashing another firmware is a good idea to eliminate all software-related issues.
If you want to change the CSC, install Phone INFO ★Samsung★ app > Menu > Other Tools > CSC Changer.
(Note: That feature requires root to work).

vndnguyen said:
As the problem happens randomly, I can not tell exactly what may cause the issue.
Changing the CSC or flashing another firmware is a good idea to eliminate all software-related issues.
If you want to change the CSC, install Phone INFO ★Samsung★ app > Menu > Other Tools > CSC Changer.
(Note: That feature requires root to work).
Click to expand...
Click to collapse
Goodmorning, ok many thanks ... now I have to understand the way to do those two passages just to try, but first of all one question: doing this what about warranty? The smartphone is only 2 weeks old so, if I am losing warranty, as first I am trying changing it I think ... let me know ...

loris.filtrading said:
Goodmorning, ok many thanks ... now I have to understand the way to do those two passages just to try, but first of all one question: doing this what about warranty? The smartphone is only 2 weeks old so, if I am losing warranty, as first I am trying changing it I think ... let me know ...
Click to expand...
Click to collapse
Flashing the stock firmware and changing the CSC will not trip the Knox.
However, changing the CSC may need root to work. If it requires root, make sure to use a root method that does not trip the Knox.

vndnguyen said:
Flashing the stock firmware and changing the CSC will not trip the Knox.
However, changing the CSC may need root to work. If it requires root, make sure to use a root method that does not trip the Knox.
Click to expand...
Click to collapse
Ok I will look for that, hoping to find the solution by this way ... but is not the 4.4.4 or L version arriving so that I could wait for that official? ...

loris.filtrading said:
But if I am not wifi connected I had the problem too ... I am trying this but I do not know if it is the right solution. At the moment many thanks for your idea ...
Excuse me but what do you mean by "calls were delayed up to 4 hrs"?!
Click to expand...
Click to collapse
Calls went to VM, the phone never rang. I wouldn't receive the VM for up to 4 hours later. Messages were delayed, I did not receive the message for 30 minutes from the time the person sent it to me until it finally showed I had a message.
I know it sounds crazy that the WIFI could cause a problem but it did.
Turning off WIFI on my phone did not solve the problem.
When I powered off the router/modem in my home my phone starting working correctly.
Something to try, hope it helps.

nrthwds said:
Calls went to VM, the phone never rang. I wouldn't receive the VM for up to 4 hours later. Messages were delayed, I did not receive the message for 30 minutes from the time the person sent it to me until it finally showed I had a message.
I know it sounds crazy that the WIFI could cause a problem but it did.
Turning off WIFI on my phone did not solve the problem.
When I powered off the router/modem in my home my phone starting working correctly.
Something to try, hope it helps.
Click to expand...
Click to collapse
Goodmorning, surely I am tryin, but I had this problem in places there was not wi-fi ... so I do not think it is changing problems at all ... otherwise I should change something on phone wi-fi maybe ...

Galaxy S5 G906K
Hi,I have exactly the same problem and I can not use the mobile because of this.I leave in Cyprus and I can not hear the person who I try to speak with,sometimes in the middle of conversation,sometimes from the begining or I can speak 5 minutes without any problem.Seems like we have to make some setting for Europe inside in the phone with ☆#0011# and the phone to be rooted first?

This is a problem,if we rooting the phones we losing the warranty but it looks like is no other possibility to escape of our issue.How else?

Galaxy S5 G906K network incompatibilitty
Well,we found out what the problem is with hearing issue while calling.Is comming from the incompatibilitty of the phone hardware network and each country networks providers.Let me explain:Galaxy G906K Lte has only 3G and Lte(4G)networks build inside.So,if you are living in a country who doesn't have 4G install yet or not all over and instead have 2G and 3G only,and this 3G it does not cover all the areas,then when are you not in the 3G antenna area you"ll gonna lose the reception because this type it does not have 2G old GSM network build inside.That means we can not use it in 2G base network countrys.I hope I helped anyone who have this type of galaxy mobile phones.

Unfortunately I have understood you explanation, but before buying it I clearly asked to the seller and they made me sure the device would have worked as well: who told you such this explanation? What site did you buy the S5 from?
Many thank
Loris

Get this
Who told me this?Nobody, is very simple:go on Settings>More networks>Mobile networks>Network setting>RAT mode setting and you will see there Ltd network and 3G network,NO GSM network(2G).So,all the mobiles from Korea are for Korea and other country's which have 3G or Lte(4G)networks.For example Korea have ONLY Lte network. That's why is for Korea and this phone was named Galaxy S5 Lte-A. You must ask refund!

Exclamation sign on network signal bar

Hi, there i updated my n910p to stock 6.0.1 PE1 and noticed that my phone is having exclamation mark on top on network signals when my phone is not connected to mobile internet or wifi , as soon as i connect , the mark is gone... is there a way to remove this mark?? it looks ugly...! my phone is rooted as well..

A screenshot? Not that I know the answer to your problem but it doesn't hurt to actually see that sign.

ithehappy said:
A screenshot? Not that I know the answer to your problem but it doesn't hurt to actually see that sign.
Click to expand...
Click to collapse
take a look... anyone plz post a solution?

Try cleaning your SIM card to see if that helps. If it doesn't do a hard factory reset but clear the cache in the hard factory reset before doing it.

DarkGuyver said:
Try cleaning your SIM card to see if that helps. If it doesn't do a hard factory reset but clear the cache in the hard factory reset before doing it.
Click to expand...
Click to collapse
thanks for replying but nothing helped

Are you using an unlocked phone on a different carrier?

usju said:
Are you using an unlocked phone on a different carrier?
Click to expand...
Click to collapse
yes i m using sprint unlocked phone in pakistan

n70shan said:
yes i m using sprint unlocked phone in pakistan
Click to expand...
Click to collapse
Now we are getting somewhere. There is a high probability that your device doesn't support your cell carriers LTE/4G bands. As US Sprint devices are designed to operate on their own LTE/4G bands.

DarkGuyver said:
Now we are getting somewhere. There is a high probability that your device doesn't support your cell carriers LTE/4G bands. As US Sprint devices are designed to operate on their own LTE/4G bands.
Click to expand...
Click to collapse
i know it man, my device can not be connected to 4g here in pak already and i m using 3G only but i am talking about exclamation mark even on gsm network when the internet is off...

DarkGuyver said:
Now we are getting somewhere. There is a high probability that your device doesn't support your cell carriers LTE/4G bands. As US Sprint devices are designed to operate on their own LTE/4G bands.
Click to expand...
Click to collapse
Exactly. I had the same problem. 4G didn't work for me. I simply sold the phone and bought an N910c.

The exclamation mark will be there if there is no data or wi-fi connection available. I am afraid there is little you can do to remove it. But rest assured this is not a problem with the phone or the software. And Sprint unlocked phones are perfectly usable in 3G mode in the Indian Sub-continent. I have used a Sprint Galaxy Note 3 for more than a year without any problems. So there is nothing wrong with the phone or the update you received. If you still feel the need to remove it you can try a factory reset or try and switch the Network mode to 'Global' (Sprint phones being both CDMA/GSM compatible, should have a 'Global' mode) and see if the signal changes. Also try and keep Data on at all times and see. And from your comments it seems your phone is working fine both over wi-fi and Data Connection. So, don't get unnecessarily worried. Everything's fine.

I have a note 4 from sprint here in jamaica it shows the same exclamation sign but I can't make a call nor text

I have similar issue.
n70shan said:
take a look... anyone plz post a solution?
Click to expand...
Click to collapse
When I connect to wifi with no internet, I get the same "sign in to network" message. It can be recreated over and over. I like using my android device to control other devices over wifi, but this message drives me nuts. Also, my device will not automatically reconnect to wifi with no internet. This is a stupid setup. Can anyone help?

mpot said:
When I connect to wifi with no internet, I get the same "sign in to network" message. It can be recreated over and over. I like using my android device to control other devices over wifi, but this message drives me nuts. Also, my device will not automatically reconnect to wifi with no internet. This is a stupid setup. Can anyone help?
Click to expand...
Click to collapse
Welcome to XDA @mpot
I'm not sure if this will help but it's worth a try. Open "Developer option" in your phone settings and look for "Networking" and you'll notice additional WiFi settings are available.
https://www.google.com/amp/s/amp.re...to_those_having_wifi_issues_on_60_use_legacy/
Oh, as long as your in there, I recommend setting Windows animation scale, Transition animation scale and Animation duration scale to "0" or "Off". You'll notice a faster response when using your device.

[Moto G4 with Amazon ads] Always losses carrier network after 24 hours

Hello everyone,
I just bought a Moto G4 16 GB with Amazon Ads for my wife, but we are facing a very annoying problem: the carrier signal always dies after 24 hours give or take. We tested with a different SIM card and the same thing happened. When this happens the device only shows "Emergency Calls Only" and we have to reboot the phone in order to get the signal back.
So, is anyone else facing this problem? Is this really a problem with this phone in particular or every moto g4 has this problem? Should I return the device to amazon?
Thank you very much for any information you can give me!

Zadornov said:
Hello everyone,
I just bought a Moto G4 16 GB with Amazon Ads for my wife, but we are facing a very annoying problem: the carrier signal always dies after 24 hours give or take. We tested with a different SIM card and the same thing happened. When this happens the device only shows "Emergency Calls Only" and we have to reboot the phone in order to get the signal back.
So, is anyone else facing this problem? Is this really a problem with this phone in particular or every moto g4 has this problem? Should I return the device to amazon?
Thank you very much for any information you can give me!
Click to expand...
Click to collapse
No problems here since I got my phone last week and I have T-Mobile. You might have to check your apn settings with your carrier.

Caltinpla said:
No problems here since I got my phone last week and I have T-Mobile. You might have to check your apn settings with your carrier.
Click to expand...
Click to collapse
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.

Zadornov said:
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Click to expand...
Click to collapse
Try my APN settings to see if it helps, but locations very important

Zadornov said:
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Click to expand...
Click to collapse
I also have the cellular data always active checked off

Caltinpla said:
Try my APN settings to see if it helps, but locations very important
Click to expand...
Click to collapse
Thank you, but I just use the t-mobile network. In fact, my carrier is called campusSIMs and it is a MVNO that uses t-mobile network. So, my APN configs are a bit different from yours.
However, I didn't know about this mobile data thing. I didn't touch the developer options. Maybe, it can be a good idea.
Thank you!

It won't be your APN settings since that controls your data settings. If the sim is ok then it could be your phone.
Sent from my SM-T530NU using XDA-Developers mobile app

I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.

Damaniel said:
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Click to expand...
Click to collapse
That could possible be the APN settings. Although usually it's the opposite, they don't work at first then they update from the network later on. Most times the APN settings will set themselves but on the odd occasion they need to manually edited. I don't use T-Mobile but the APN settings are easy enough to find.

Damaniel said:
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Click to expand...
Click to collapse
Sounds like you need to manually enter the APN settings. What you describe is exactly what happens when it hasn't loaded an APN.

I'm "kinda" having an issue here. It's a little different though; the phone works ok for a while (for me about 3 hours, usually), and then I still get an LTE indicator, but have no network connection (get errors in apps/"No internet" page in chrome).
Other times, I lose LTE and get locked in 3g (H indicator), and can only get LTE back by going to Settings/More/Cellular Networks/ and toggle preferred network mode to 2g or 3g, let it connect (H or E), then toggle back to LTE.
Motorola responded to a bad Amazon review requesting I post asking for help on their forums.
Relevant link:
https://forums.lenovo.com/t5/Moto-G...ction-with-LTE-and-strong-signal/td-p/3377242

I'm active over on their forums also and it's good to post over there in case you ever want to do a soak test. They look at your posts there when they ask for soak testers. As for your problem, I've seen it shift back and forth if you are in an area between towers and one isn't sending out LTE. If it were that I wouldn't think you'd get it back so easily. There's an app, don't remember the name, that will show the towers and signal relative to your location, If might be interesting to look at that.

Having the same issue with radio. Just replied to your post, Kalash.

Ok, we got a new phone from Amazon and it has the same problem. So, I believe this phone does not work very well with MVNOs.
I notice that the problem is that the phone cannot reconnect to the network after losing the signal. For example, if you go to an area with bad signal and, eventually the signal vanishes, the phone will not be able to reconnect to the carrier network. The phone only reconnects after reboot. Airplane mode does not solve the problem.
This does not happen with my Blu Life One X. So, I think it is a software problem.

Zadornov said:
Ok, we got a new phone from Amazon and it has the same problem. So, I believe this phone does not work very well with MVNOs.
I notice that the problem is that the phone cannot reconnect to the network after losing the signal. For example, if you go to an area with bad signal and, eventually the signal vanishes, the phone will not be able to reconnect to the carrier network. The phone only reconnects after reboot. Airplane mode does not solve the problem.
This does not happen with my Blu Life One X. So, I think it is a software problem.
Click to expand...
Click to collapse
That's not true on all mvnos' apparently. My wife's phone is on Consumer Cellular, an AT&T mvno and it's never done that. We've been in a no service area several times and it's always connected immediately when getting service back.

Verizon Essential stuck in 3G after the upgrade

Before I updated via OTA to 8.1 the Essential was connecting to LTE without issue. Since 8,1 I have to connect to CDMA and 3g in order to user my Dialer, otherwise Server Error is generated. No calls in or out.
I wanted to downgrade Yes rebooted, factory reset, etc.
I searched google up and down with no real answers that work. How do I get Sideload working again? It has to be a simple configuration or driver problem I will assume.
Thanks

Im in the same situation you are in also im on 3g at 1.50mbs up & down i have searched every where....

Exxeviant said:
Im in the same situation you are in also im on 3g at 1.50mbs up & down i have searched every where....
Click to expand...
Click to collapse
Here you go
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506

wolfu11 said:
Here you go
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
Click to expand...
Click to collapse
Thanks. Still stuck using 3G. I can connect to 4G/LTE but cannot make phone calls as I still get the Server Error, Try Again.

Bigdny said:
Thanks. Still stuck using 3G. I can connect to 4G/LTE but cannot make phone calls as I still get the Server Error, Try Again.
Click to expand...
Click to collapse
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).

wolfhelm said:
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
Click to expand...
Click to collapse
Well I reset my PRL via *228 and sure enough selecting 4G/LTE does put us at LTE/wcdma but my phone functions perfectly. I do notice the menus are changed and I got a couple other options though now. See attached

wolfu11 said:
Well I reset my PRL via *228 and sure enough selecting 4G/LTE does put us at LTE/wcdma but my phone functions perfectly. I do notice the menus are changed and I got a couple other options though now. See attached
Click to expand...
Click to collapse
Yep those are how the menu should look for a device that's not locked to sprint. It seems to me there are some firmware files that prefer sprint in these beta builds, because even on other carriers (and more than one person has said this) you can see 'sprint' pop up in the bar or in the settings even when you arent on sprint.
Interesting that yours gives you the option of 'wifi calling provisioned', I cant get that to not be greyed out on mine.

wolfhelm said:
Yep those are how the menu should look for a device that's not locked to sprint. It seems to me there are some firmware files that prefer sprint in these beta builds, because even on other carriers (and more than one person has said this) you can see 'sprint' pop up in the bar or in the settings even when you arent on sprint.
Interesting that yours gives you the option of 'wifi calling provisioned', I cant get that to not be greyed out on mine.
Click to expand...
Click to collapse
Yeah I've screwed with this phone so much I don't know what I did LOL but now it shows wifi calling even in dialer. I'm not sure if it really works cuz I have a good signal so it never switches. My e911 address is set up from my Moto z and I do have a wear24 watch tied to this phone not sure if that's what triggered it. ? I did get a new SIM card on Monday as well because I was fighting with the vzw crap so I don't know exactly what triggered the WiFi calling.

wolfhelm said:
I wrote that post that he referred you to, and while it worked in Oreo 8.0 it does not seem to work in 8.1 for me either.
Try this:
dial *228 and get a PRL update
reboot
*#*#4636#*#* (it may take a few seconds for it to come up if you do it right after a reboot)
set it to LTE/WCDMA
reboot
(you may have to check in mobile network settings that your APN is set to VZWINTERNET)
Let me know how it works out for you. I know that Verizon doesnt support WCDMA, but it forces you over to the Verizon LTE bands which is more or less the goal of this. For some reason this functions differently than any of the other settings that include LTE in them (believe me, I've tried them).
Click to expand...
Click to collapse
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.

Bigdny said:
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
Click to expand...
Click to collapse
Are you on 8.0 or 8.1?

wolfhelm said:
Are you on 8.0 or 8.1?
Click to expand...
Click to collapse
I upgraded to 8.1 via OTA. No root, no rom.

Bigdny said:
I upgraded to 8.1 via OTA. No root, no rom.
Click to expand...
Click to collapse
That's where I'm at too... the one thing that might be different about this is I tried my old steps first before figuring out how to get it to work with these new ones... seems like a lot of effort, but it might be what is needed (or some amount of it) to get it all working. So try going through the old ones before the new ones (you probably dont need to *228 again since you just did)
My old steps linked here (these worked in 8.0, if they work for you in 8.1, more power to you, but they dont work for me):
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
I'm still routinely messing with it because I feel like the setting I have now prevents me from falling back to CDMA if LTE is unavailable for some reason. Fortunately that is a rarity for me... but I maintain that Essential has something in the ROM itself that is preferring sprint and I think it's screwing with us using Verizon.

wolfhelm said:
That's where I'm at too... the one thing that might be different about this is I tried my old steps first before figuring out how to get it to work with these new ones... seems like a lot of effort, but it might be what is needed (or some amount of it) to get it all working. So try going through the old ones before the new ones (you probably dont need to *228 again since you just did)
My old steps linked here (these worked in 8.0, if they work for you in 8.1, more power to you, but they dont work for me):
https://forum.xda-developers.com/showpost.php?p=74920423&postcount=506
I'm still routinely messing with it because I feel like the setting I have now prevents me from falling back to CDMA if LTE is unavailable for some reason. Fortunately that is a rarity for me... but I maintain that Essential has something in the ROM itself that is preferring sprint and I think it's screwing with us using Verizon.
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Click to collapse
There is something there.
I've done that procedure.
If I go into the menu and play around it will try to connect to sprint even with a Verizon SIM. Go figure?

tech_head said:
There is something there.
I've done that procedure.
If I go into the menu and play around it will try to connect to sprint even with a Verizon SIM. Go figure?
Click to expand...
Click to collapse
Exactly. If I leave it on certain settings it'll actually sit there and tell me I'm connected to Sprint.

wolfhelm said:
Exactly. If I leave it on certain settings it'll actually sit there and tell me I'm connected to Sprint.
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Click to collapse
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.

tech_head said:
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
Click to expand...
Click to collapse
That's a good point, I have reported as well.

tech_head said:
I just reported this to Essential in their beta feedback.
Others should report their similar issues.
It seems to be associated with them making a unified release.
If you look at some releases they are specifically for Sprint or Not.
Click to expand...
Click to collapse
Doing the same right now. Just glad Im not the only one having the problem.

Bigdny said:
Thank you for the steps but still cannot use 4G for phone calls, but it does work for internet, facebook, email,etc.
Have to go back to 3G for phone calls.
Very interesting why it happening and not widespread. No special configurations or setups on my phone.
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Click to collapse
Try turning off Enchanted 4G LTE Mode. It's possible going to 8.1 just reset this setting to on. This should only be on if you have HD Voice enabled on your line on Verizon (you'll have to call Verizon to enable it, it's a free feature).
This should fix server error on 4G, randomly connecting to Sprint is a separate issue.

UPDATE Now working
Took the advice from someone on Reddit who had the same problem. Ran to VZW store and received a new SIM. Without any programming on my end or reboot, back to LTE without issue. FINALLY. As soon as the rep popped in the SIM the essential connected on its own.

Bigdny said:
Took the advice from someone on Reddit who had the same problem. Ran to VZW store and received a new SIM. Without any programming on my end or reboot, back to LTE without issue. FINALLY. As soon as the rep popped in the SIM the essential connected on its own.
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Click to collapse
Just wanted to second this post that a new sim card is the key to solving this issue. In my case, I was using Red Pocket CDMA (VZW network), and I ran into the same problem. Red Pocket rep explained to me that my sim got provisioned to 3g only and that I needed a new sim to connect to LTE. As soon as we switched to a new sim, I got LTE. I hope this helps others.

Radio off / no network - LG-H990DS - do I have any options?

Hello,
Hoping someone may be able to help me
So this morning I lost the ability to make voice calls and use mobile data on my LG V20 (H990DS variant - totally stock). In the top right-hand corner where it shows the mobile network strength I have an empty box with an X in the top corner. Everything else on the phone is working hunky dory. Strange as the phone is stock and this didn't happen after an update, etc. Obviously it could be a hardware failure but I'd like to rule out it being a software problem as I really quite like the phone!
The phone knows a SIM card is installed as it knows the IMEI, APN settings etc. However it just won't connect to a network. I've checked the settings and the service state is set to "radio off" and the mobile network state is "disconnected" which makes sense given I can't get onto a mobile network.
Question is how do I turn the radio back on? I've tried what I think is the obvious stuff:
1) Removed the battery, left off for a couple of mins and rebooted (hoping it will then rescan and find the network) - no change
2) Factory reset - no change
Given I have the H990DS variant do I have an options? I say that as I thought this variant wasn't particular friendly in terms of flashing, ROMS, etc.
I'm a n00b but can follow instructions so if anyone has ANY advice I'd appreciate it!
Thanks muchly in advance.

see if the sim card is getting network in some other phone

aakashverma0007 said:
see if the sim card is getting network in some other phone
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Click to collapse
Sorry yes I should I have I can confirm the SIM card works fine in another phone ...

intotheunknown said:
Sorry yes I should I have I can confirm the SIM card works fine in another phone ...
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Click to collapse
Sounds like a hardware failure
Sent from my LG-H910 using XDA Labs

It could indeed be a hardware failure but I find it odd that it can read the SIM (knows the IMEI, APN settings, the number, etc) and I seem to recall when I first got the phone I had to jump through some hurdles to get the SIM to work.
Is there no way to toggle the radio on/off? I've tried *#*#4636 ... but it won't give me access to the phone information section to reset the radio here ...

did you find a fix?