Database Users

[SOLVED]Help please. HLR reload broke my phone.

I already started this at the end of this thread:
http://forum.xda-developers.com/showthread.php?p=1881093#post1881093
but now I'm in real trouble so I'm starting a new thread hoping for help.
I was using 3.16 ROM on my mogul and all seemed fine until today I got an authentication error while voice roaming(edit: I said data roaming initially by accident). I called sprint to get an HLR reload becasue the above thread indicated this was helping people.
My phone quit making calls and quit data connections. Data ended with "cannot connect for unkoww reason". Calls simply disconnecte imediately. I could call *2 though.
Sprint had me rest my phone a few times and the checked the MSN/MSID info (which was fine) and evenutually sugestet I try the official rom (yes I was honest with them). I tried this, flashed 2.17 same deal.. after an hour with a tech he eventually told me the 2.17 is an "upgrade" rom and that it won't overwrite everything and that I should reload the original rom... so I just loaded 2.09.. checked MSN and MSID... in fact checked every setting in the EPST stuff against my touch. Everything is the same... except the security section (which doesn't exist on the touch) had the wrong username was my [email protected]nt... instead of sprint email) and some giberrish for a password.
I'm not sure what this should be, but actually I doubt it's the issue.
I'm stuck though. My phone is effectively bricked(it plays bubble breaker well at least) and I'm at a loss. Please advise if you can.

I just got off the phone with sprint. I have reverted to the 2.09 ROM. With the sprint reps help I did "master reset" which i didn't know existed. This is deeper than both a soft reset and a hard reset. It resets all the EPST data like MDN and MSID. We then set these back to what they should be. But no dice. She told me the phone radio must be broken and claimed that the *2 call uses a different radio. (really? does anyone believe that?) So her advice was to go to the repair center (which is 40 miles from here). OH.. and she put a diferent MSID which I find strange. It's no longer my phone number. I asked her if this was right and she said it probably changed when I asked for the HLR reload but that it was correct... weird. I'm in bad shape.

I called back becuase after forcing the phone to roaming I got an interesting message from verzion sayign they would transfer me to their operator where I could pay money to make a call... doesn't sound like a broken radio to me.
So I told the guy this but this time I got someone who knew what he was doing and before I could finish telling him about it he had it fixed. Aperently there was a setting in there system called HSA_Roaming_only that was set incorrectly and was forcing to try to connect to other networks. He checked it (I think.. or maybe unchecked it..) and voila... after several hours and three roms... it works.

The same thing happened to me when I did an HLR reload. I called sprint and told them my symptoms and they fixed it within 3 minutes. I didnt reinstall anything. You got totally whored by sprint, I feel for you.

dagurasu said:
I called back becuase after forcing the phone to roaming I got an interesting message from verzion sayign they would transfer me to their operator where I could pay money to make a call... doesn't sound like a broken radio to me.
So I told the guy this but this time I got someone who knew what he was doing and before I could finish telling him about it he had it fixed. Aperently there was a setting in there system called HSA_Roaming_only that was set incorrectly and was forcing to try to connect to other networks. He checked it (I think.. or maybe unchecked it..) and voila... after several hours and three roms... it works.
Click to expand...
Click to collapse
Did this allow you to EVDO roam? I cant data roam on EVDO and my girlfriends phone can. She is on the 2.17 official and i am on the 3.17 unofficial.

dagurasu said:
With the sprint reps help I did "master reset"
Click to expand...
Click to collapse
How do you do a master reset?

In the end I did get everything working again. I did get voice roaming working on 3.16 and I do have 1x roaming. I don't believe I have evdo roaming, but I probably won't know for sure until I go into work tomorrow.
I don't think the master reset was needed in the end.. but I could see that it might help someone someday. There is I think a ##something# code to get to the full epst settings, but I just go to \windows\EPST.lnk (edit: this is wrong.. see my next post)
Run it, select edit.. enter you MSL.. please don't ask how to find it.. search. Then under the menu tab... right soft key there is a reset option that I never noticed before. This will reset all the radio setup options to some default values and will do hard reset... erasing your data as usual. I have no idea where these defaults live on the phone... It seems like some roms end up changing at least the MSID and MDN, but some don't. I don't know what else they might change or how they affect what the defaults are that this resetting does.
In summary to my issue, there were two problems:
1) MSID was changed (during the hlr reload) in sprints system to something other than my phone number, (and now it likes to go back to phone number in my phone during upgrades thus not matching with what sprint has)
2) the HSA_ROAMING_ONLY flag in SPRINT's system (not my phone) was set wrong.
You got totally whored by sprint, I feel for you.
Click to expand...
Click to collapse
oh well.. not the first time.

dagurasu said:
In the end I did get everything working again. I did get voice roaming working on 3.16 and I do have 1x roaming. I don't believe I have evdo roaming, but I probably won't know for sure until I go into work tomorrow.
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Click to collapse
keep us updated on the evdo roaming. this is a big deal to me and i hope this isnt like this in the final version of the rom...

First.. I'm wrong about the reset.. it seems you must do the ##something# to get the epst that has the reset option in the menu tab. Opening through the windows link doesn't give that option. (edit: it's ##786#.. some googling found it.. doesn't seem terribly common information though plus google won't take "##".)
I am not getting evdo roaming and I'm pretty certain there should be verizon evdo coverage here... in fact I occassionally see the evdo symbol briefly when I switched to forced roaming, but it goes away immediately.. I suspect it doesn't authenticate.
Being that verizon seems to have much more evdo coverage than sprint, and that they make like $40 a month off their own customers for access to it(last I checked), it wouldn't be at all surprising if sprint can't pay/provide them enough (with all these sero plans) to get them to allow it. But I speculate.
Did anyone ever have this working? I never did.

well mine wont evdo roam on the new leaked rom. But my girlfriend has the same phone in the same house with the 2.17 rom and can evdo roam just fine... so it is baffling me
Something about the new rom is causing the problem, because having these two phones side by side and them acting differently is strange. mine also roamed fine on evdo before i installed the leaked rom btw
Everything else seems to function as normal, but the no evdo roaming is driving me mad. i really hope this isnt an issue in the official rom when it comes out.
we are also both on sero plans and roaming on alltel towers here.

Masater Reset Code
in order to do a master reset you need your MSL# then type ##MSL# and then you can do the master reset this will reset everything and i mean evereything to factory defaults. you will have to go through the sasme initial setup as when the phone was activated the first time. so make sure you have all your correct MSN/MISD numbers

tlhop911 said:
in order to do a master reset you need your MSL# then type ##MSL# and then you can do the master reset this will reset everything and i mean evereything to factory defaults. you will have to go through the sasme initial setup as when the phone was activated the first time. so make sure you have all your correct MSN/MISD numbers
Click to expand...
Click to collapse
Hmm .. when I go in there I still do not see where I can do a master reset. All I can do is change the MDN and MSID and then select OK.

Cool. I haven't been able to roam on Verizon's towers since I added the leaked ROM either. If I can manage to get through to tech support (the CSR in chat said she couldn't help me) I will have them reset the HSA flag to allow high speed digital roam.

well mine wont evdo roam on the new leaked rom. But my girlfriend has the same phone in the same house with the 2.17 rom and can evdo roam just fine... so it is baffling me
Click to expand...
Click to collapse
I'm on sero too, but again it's verizon roaming here.. so may be related to why it never worked for me in the first place. You could dare to just call sprint and ask why it's not working.

tlhop911 said:
in order to do a master reset you need your MSL# then type ##MSL# and then you can do the master reset
Click to expand...
Click to collapse
This is wrong.. this won't get you there, at least not on my phone.. and actually you DON'T need an MSL... BUT you better have it handy to fix things after you do the reset.
Just do ##786# as I stated above (sorry for the confusion the first time) and then look in the menu soft key.
EDIT: After you do the master reset... then you can do the ##MSL# and fix your MSID and MSN to what they should be.
To neodorian... please read what I wrote... this flag DID NOT do anything for my data roaming (and I am in verizon territority) This didn't even fix the usual voice roaming problem as far as I can tell (that's something else unknown which is fixed by the HLR reload, this only fixed my rather unusual problem where I could ONLY roam... and furthermore had to supply a credit card number to do so! This was something sprint broke for me just because they liked me better than you.

I had the authentication issue on my VZW XV6800 - I called in to tech support and after talking to the first person, and mentioning a HSL reset, she transferred me to level 2. The guy had me do basic troubleshooting, and examined some settings, then had me remove the battery for at least 1 minute. reload phone, try over the air programming, and test calls. all to no avail. he then had me go in and edit the settings using ##778 (VZW default password for editing is 000000) you don't need to use the hex code and program designed to give you the password, especialy since I tried this, and it didn't work.
Anyway, he generated a new A(uthentication) code on his end, had me manually input it, and he also had me change my Home SID/NID. Mine said 30/65535. He said it should be 30748/65535.
I then did another *228 #2 and was now able to make a test call. After hanging up I went back and looked, and the Home SID/NID #1 was 30/65535 again. Not sure if those extra numbers did anything, but the phone got rid of them.
I am able to call out and receive calls now, and the data seems to be zipping right along. When I tested gps last night it had me miles from where I was located.
UPDATE:
GPS seems to be working fine. I'm guessing the tower I was "connecting to" was miles away, since I live at the base of a butte, and have terrible reception. Most likely that WAS the closest tower to where my phone was.

Cannot make any calls on my G1 Not even emergency.

I have a G1 that I got off a friend today, and it has a weird problem. It cannot make any calls at all not even emergency calls. It says out of range. with or without the sim card.
I cannot activate it because i have no network access, can i reflash the radio in the phone to see if it works?
I dont know the history of the phone and nether does she, but if you do ask for more info i will try my best!

mosher89 said:
I cannot activate it because i have no network access, can i reflash the radio in the phone to see if it works?
Click to expand...
Click to collapse
Have you set the APN settings for your network?

No How can do that?
Would that also affect the phone making emergency calls?
Cheers

I broke mine too
I broke my calling ability by deleting the myfaves app. oops. Fortunately, I was able to install jf again to fix it.

Error 67 on Sprint Hero. Data not working

I am on an older plan and I don't want to switch to a more expensive everything data plan since I only use my data plan for email, so I bought a Hero and changed the esn to match the one on my current phone, a Q9c. The esn switch worked fine and I now have phone/texts on my Hero, but neither 1x nor evdo works now. I get Error 67...something about username and password being incorrect. I have no idea how to fix this. I added the username in the ##3282# menu, but I didn't see anything about a password in there. My HA shared secret is 'secret' like I'm pretty sure it's supposed to be, but I don't know what my AAA shared secret is or is supposed to be. Do i have to find this in the Q9c and transfer it over? I'm completely lost. Anyone have any tips or ideas on how I can get my data working?

party1421 said:
The esn switch worked fine
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Click to collapse
Im pretty sure thats why you have not got an answer!
Everyone is going to err on cautious side.

Yeah, the only thing worse then ESN swapping is murder.

I'm not asking how to do an esn swap...just merely explaining all the facets of my problem so someone can help me out. I understand it's a touchy subject, but despite any 'laws' to the contrary I don't feel what I did was wrong. They're both my phones and I'm not stealing service. I think it's ridiculous that Sprint thinks it has the right to tell me which phones I can and can't use on my plan. I wish I had a gsm provider...I don't think this would be as much of a problem.
Anyway, I really don't want this to get off topic. The only thing that should matter is I am getting Error 67 when I try to make a data connection. How do I fix this? Should I call Sprint...will they give me data connection settings? Do I have to find a way to get the AAA shared secret off my old phone? Am I just screwed? Anyone have any experience with this? Thanks.

I feel your pain. Try going into... Menu > Settings > About Phone > System Updates and Update Profile.
Hope it works.

Thanks for the tip. I tried it and the screen reads "The network is preparing your services. Please wait." Then the Error 67 window pops up a couple times, and after a few minutes the screen reads "The profile update could not be completed. Please try again later. If the problem persists, you may need to contact Customer Service. Error code:1012". Thoughts? How does this update work anyway? Does it use the data connection to update?

Had this problem before, spent hours with a Sprint's advanced tech support to try and solve the problem. The problem occured when I switched from one custom rom to another, then I restored a nandroid backup of the previous custom rom on top of it. My Hero starting bugging out after this. They couldn't help solve the problem, but they also didn't know about my flashing spree.
The only way I solved the problem was to RUU to Sprint's official rom. Even after I did this it took about 24hrs to register with Sprint for some reason.
Good luck.

Either RUU or reset to factory default on the phone.

I wouldnt call sprint. Them probably already know somethings not right.
You copied the MEID DEC number off your q9c to the hero.
So what sprint sees is a MEID DEC number of a Q9c
And they also see a MEID HEX of a HTC HERO.
I belive this is how it is, i could be wrong.
I say this because ive been told that the Hexadecimal numbers are specific to a general device (EG>>HERO)
And that a Decimal Numbers are specific to the end user device
So they got a Q9c trying to provision as a HERO

party1421 said:
I am on an older plan and I don't want to switch to a more expensive everything data plan since I only use my data plan for email, so I bought a Hero and changed the esn to match the one on my current phone, a Q9c. The esn switch worked fine and I now have phone/texts on my Hero, but neither 1x nor evdo works now. I get Error 67...something about username and password being incorrect. I have no idea how to fix this. I added the username in the ##3282# menu, but I didn't see anything about a password in there. My HA shared secret is 'secret' like I'm pretty sure it's supposed to be, but I don't know what my AAA shared secret is or is supposed to be. Do i have to find this in the Q9c and transfer it over? I'm completely lost. Anyone have any tips or ideas on how I can get my data working?
Click to expand...
Click to collapse
Are u a female?

DirtyShroomz said:
Are u a female?
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Click to collapse
no. wrong forum...you must be looking for eharmony

blulitespecial said:
Either RUU or reset to factory default on the phone.
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Click to collapse
Correct me if I'm wrong but RUU is basically just reflashing the phone with the factory software, no? Assuming so, why would I need to do that? I'm working with a Sprint Hero that hasn't been flashed/rooted so I'm pretty sure it's still running the original software.
Anyway, I'm pretty desperate (and a hard reset doesn't seem to have fixed anything) so I'm willing to try anything if it has a chance of working. Is this the RUU I should use?
http://forum.xda-developers.com/showthread.php?t=572541

party1421 said:
no. wrong forum...you must be looking for eharmony
Click to expand...
Click to collapse
No im just 100% positive that ur the female or maybe boyfriend of the female that was yelling at me today for the phone not working and feeding me some bs story about the hero being the worst phone ever and how this was a "replacement"... However as soon as I asked if u were rooted u calmed down and listened to everything I said. Let me guess you r on free & clear 3000, unl text/web/roaming all for a staggering $20?. I know u wont admit it but thanks for being the 1 asshole I had at work today

DirtyShroomz said:
No im just 100% positive that ur the female or maybe boyfriend of the female that was yelling at me today for the phone not working and feeding me some bs story about the hero being the worst phone ever and how this was a "replacement"... However as soon as I asked if u were rooted u calmed down and listened to everything I said. Let me guess you r on free & clear 3000, unl text/web/roaming all for a staggering $20?. I know u wont admit it but thanks for being the 1 asshole I had at work today
Click to expand...
Click to collapse
You need to take a chill pill homie. I'm on a good ol vanilla $30 SERO plan. Since apparently you're cs...out with the ideas. You know the system.

party1421 said:
You need to take a chill pill homie. I'm on a good ol vanilla $30 SERO plan. Since apparently you're cs...out with the ideas. You know the system.
Click to expand...
Click to collapse
Lol same thing I told the "other" person, system will take it but its not stupid and wont work, sry

DirtyShroomz said:
Lol same thing I told the "other" person, system will take it but its not stupid and wont work, sry
Click to expand...
Click to collapse
So you're saying I'm fighting a losing battle...and mobile data will never work?! Got any techie details? I'm curious as to why it couldn't be fooled assuming the settings were identical to my Q9c

party1421 said:
So you're saying I'm fighting a losing battle...and mobile data will never work?! Got any techie details? I'm curious as to why it couldn't be fooled assuming the settings were identical to my Q9c
Click to expand...
Click to collapse
Far from a techie so sorry no specifics.

DirtyShroomz said:
Are u a female?
Click to expand...
Click to collapse
That isn't weird at all to ask unless you think you know this person

I had this happen to me the other day. Well, all of my stuff is legit, but Error 67 was poping up on both my phones.
They had me do this:
##3282#
Wait for a second - its slow
enter your MSL(Not sure if you need the old phones or the Hero's MSL)
GO into EDIT mode
Email address should be [email protected] - They had me change mine from FirstLast01 to [email protected]
Click Menu
Tap Comit(I Think, Maybe Restore..I can't remember)
Reboot the phone
Handsfree activation MAY kick off.
Got to Menu>Settings>About Phone> System Updates> Update Profile
Let it spin...
Turn the phone off, pull the batter for about a minute.
reboot the phone.

thatguythatdid said:
That isn't weird at all to ask unless you think you know this person
Click to expand...
Click to collapse
I did think I knew them

New Vogue.. No Mods. Old Service.. No Data?

Hello all! Its 'That Guy' Again
I recently bought a new HTC Vogue because my old one had *crud*crap*Stuff* on the screen. I called into Sprint customer service as always when swapping.
Everything seems to be fine. The phone is working. Texting is a-ok.. Data is a no-go.
This new Vogue ahs not been *modded*Tweaked*Flashed* (yet)
However when I launch an app to activate the provisioning feature, nothing happens. It dials the usual #777 and proceeds with the 'provisioning data services" msg. But after that it just disappears.
I dont not get a reply back or anything. If I try to refresh the browser to loop through it once more it just does the same thing over and over. Provisioning-----Then nothing
After 2 hours with customer service at Sprint we have gone through just about everything we could think of.. Still nothing.. The phone is practically brand new! Is there something im missing here? Maybe a bug in a certain version of the stock rom?
My old vogue provisioned fine previously and after I flashed to Froyo it was pure bliss.. However this phone will not take the data onnection O-o
If there is anything I can do/attempt to do id be forever greatful! And ill gladly donate my old Vogue to anyone who can use the parts.. It looks like super glue or something in a 3cm patch on the touch screen.. It still recognizes touch on ALL parts of the matrix, it just doesnt look pretty. The shell is kinda scuffed but over the phone works perfect =) This was one phone I didnt want to (ORD) to death.. Thanks in advance to anyone who gives insight on the issue!

Are you running on the most recent Vogue stock rom? which is 6.1

Yes =) Im running the Stock 6.1 Pro from from the HTC website

hexalot said:
Yes =) Im running the Stock 6.1 Pro from from the HTC website
Click to expand...
Click to collapse
I am not certain of what the Sprint rep asked you to do, but I have a feeling that your issue lies in the EPST programming. You are likely missing username and/or passwords under the Connections section in EPST. Give it a go and let me know what happens. If you need instructions, let me know as well...
I would be glad to take your old Vogue off your hands if you are serious about giving it away.

Sorry for the lateness! I did discover that she(the rep) had seriously messed up the epst settings in the phone, however after recovery still no data. Its almost as if the phone hates it lol. Eitherway in that case its not as useful as it could be. Ill really only bought the second one because it was new and i wanted the screen to be scratchless I dont mind sending you my old Vogue especially since youre already on the east coast lol ill log in again when i get back to the office and we can swap details.
Thanks again for you help!

hexalot said:
Sorry for the lateness! I did discover that she(the rep) had seriously messed up the epst settings in the phone, however after recovery still no data. Its almost as if the phone hates it lol. Eitherway in that case its not as useful as it could be. Ill really only bought the second one because it was new and i wanted the screen to be scratchless I dont mind sending you my old Vogue especially since youre already on the east coast lol ill log in again when i get back to the office and we can swap details.
Thanks again for you help!
Click to expand...
Click to collapse
There really are 3 or four things on EPST that you need to modify to get the device working properly (in most cases anyways): MIN, MDN, Username, Password, and maybe a couple of others to get better performance out of your connection (cycle, priority, etc). If you flash to stock, why don't you try to do *228 to do automatic provisioning?
Let me know when you want me to give you the shipping details for your Vogue. Thanks.

Only thing that pops in to my mind is that maybe you bought the phone off of eBay? Was it a "Sprint" branded phone, or like an Alltel or something that you activated on Sprint? I would imagine flashing the Sprint ROM from the HTC website would handle everything, but just as a shot in the dark, you could try to install the Carrier CAB (http://winbreak.com/winmo/voguegoodies) for Sprint.
NuAngel

@egzthunder1 Go 'head and pm the info m8! Sorry for the delay again im just hardly at this location anymore.
@NuAngel I actually bought the phone new from some rich guy on craigslist. It was flawless and my vogue had the previously mentioned "crap" on the screen.
It is branded Sprint and they activated the phone just fine as far text and phone. They are saying the data is active however no matter what rom/radio i use it wont access the data network. With WinMo it always says provisioning data but it never happens.. the browser goes idle. if i try to access any data apps it tries to provision but never seems to finish the job.. Android rom same deal just no provision of course. And as you know the Stock Sprint rom has also been flashed with no success of accessing data. Everything else works fine and i have the same service with my current vogue which works perfectly everytime.
If the data issue cant be resolved it will always make an awesome test device.. However, while I cant dig up anyone else having the issue, someone is bound to..

hexalot said:
@egzthunder1 Go 'head and pm the info m8! Sorry for the delay again im just hardly at this location anymore.
@NuAngel I actually bought the phone new from some rich guy on craigslist. It was flawless and my vogue had the previously mentioned "crap" on the screen.
It is branded Sprint and they activated the phone just fine as far text and phone. They are saying the data is active however no matter what rom/radio i use it wont access the data network. With WinMo it always says provisioning data but it never happens.. the browser goes idle. if i try to access any data apps it tries to provision but never seems to finish the job.. Android rom same deal just no provision of course. And as you know the Stock Sprint rom has also been flashed with no success of accessing data. Everything else works fine and i have the same service with my current vogue which works perfectly everytime.
If the data issue cant be resolved it will always make an awesome test device.. However, while I cant dig up anyone else having the issue, someone is bound to..
Click to expand...
Click to collapse
PM sent. Thanks a lot!
Whatever is causing this, after reading your explanation, now I am positive is in the EPST programming parameters. Android builds here have APNs for Sprint in there out of the box (no provisioning required). But to connect, it looks at the PST programming (just like WM does). I would try to speak with someone else at Sprint and see if they tell you something else. There aren't too many things that should be modified in there for the internet to work...

Epic 4G Sprint works fine, won't provision properly or update profile

Got my phone back from insurance a while ago. They sent me an entirely new or refurbished unit but didn't bother changing the sticker on the back to reflect my ESN. Luckily, I was able to remember my ESN from my original box and matched it up to what the OS is telling me. The phone works fine but I have a problem with voicemail notifications not showing up and provisioning not working properly. The phone always fails to update profile, update PRL, or update firmware. Also, the Sprint automatic setup always failed so we manually set it up. I'm thinking they changed the ESN of the phone they replaced mine with but somehow it's not working- some settings may have failed to be transferred? The ESN, MSID, MEID, and settings for data provisioning all look correct. Anything that could cause the right ESN phone not to provision on the network properly? For what it's worth, the data works but seems slower than usual, so it seems some settings may not be agreeable to the network keeping the phone from fully provisioning its connection.
I should have checked this before my insurance lapsed since they refuse to help now. Please help!

It is a problem with certain phones and sprints network in general. Show sprint and they could probably help or give you another phone.
Sent from my SPH-D700 using XDA App

Are you on a custom ROM? If you are missing sprintandroidextensions.apk or Srint_app_updater.apk, that will happen.
Sent from my SPH-D700 using XDA App

nope, bone stock. never rooted or custom rom installed. did a hard reset as well to factory os settings.

nauticalx said:
nope, bone stock. never rooted or custom rom installed. did a hard reset as well to factory os settings.
Click to expand...
Click to collapse
Easy way out is to have them send you another replacement. Hard way would be to try an EFS clear, make sure you have good 3G signal and try it again.

Insurance refuses to help and sprint store more interested in selling me a new one than replacing it.
Will the EFS clear remove the data from the previous ESN so that the phone can provision properly? What's the best way or program for doing this? Thanks

Sounds like your new handset did not provision properly on their end. The slow data would lead me to believe that your AAA password or esn corupted when being writen to the database of the evdo radius server. I would go to sprint.com and swap to another device/esn wait 5min and swap back to my new device.
I would also go to the dial pad and enter ##72786#, enter MSL, reset. This will make sure all of those fields are clear and not corrupt on the device itself. Have seen that happen on reconditioned devices too. When the device comes back up, it should provision properly without you having to manually program anything.
Sent from my gTablet using Tapatalk

nauticalx said:
Insurance refuses to help and sprint store more interested in selling me a new one than replacing it.
Will the EFS clear remove the data from the previous ESN so that the phone can provision properly? What's the best way or program for doing this? Thanks
Click to expand...
Click to collapse
It clears out all modem data and goes through hands-free activation. This screws up phones flashed to other carriers so must clear out data. Here is Noobnl's thread for it:
http://forum.xda-developers.com/showthread.php?t=1226074&highlight=efs+clear+modem

Okay guys, thanks for all your help. I swapped to another phone and then back and it seems to work fine, still wont update profile but everything works.
Only one thing wrong, voicemail notifications going to old phone even though it has no service. Any idea what could be causing that??

Old phone has the MDN and MSID programed. That is all that's needed to verify the handset for notifications. ##msl and enter in any 10 digit number for MSID. The notifications will stop. This can also interfere when trying to update profile since that handset will also receive the notification for IOTA.
Sent from my SPH-D710 using Tapatalk