Can't transfer files between computer and S8 - Samsung Galaxy S8 Questions and Answers

I've been trying to simply transfer some files between my Windows 7 computer and my S8 without success. Yes, I know all the steps, download the USB drivers, install them, connect the S8, tap transfer files on the icon that appears and go ahead. When I connect the S8 it immediately begins to charge the phone. When I tap on the icon it simply says that I can charge if faster if I connect to a USB3 port, but there doesn't seem to be any way to get into transfer files mode. I eventually copied the files to a USB stick and then from the USB stick to the S8 but surely it's possible to do this with a simple direct connection as it has been on all the other phones I've had. Anyone know how to do this simple task?

rgs2 said:
I've been trying to simply transfer some files between my Windows 7 computer and my S8 without success. Yes, I know all the steps, download the USB drivers, install them, connect the S8, tap transfer files on the icon that appears and go ahead. When I connect the S8 it immediately begins to charge the phone. When I tap on the icon it simply says that I can charge if faster if I connect to a USB3 port, but there doesn't seem to be any way to get into transfer files mode. I eventually copied the files to a USB stick and then from the USB stick to the S8 but surely it's possible to do this with a simple direct connection as it has been on all the other phones I've had. Anyone know how to do this simple task?
Click to expand...
Click to collapse
Enable debugging in developers settings, then goto dialer dial ##3424# select qualcom usb settings then select mtp adb (the 2nd choice from top)
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Sent from my SM-G955U using Tapatalk

Thanks very much but when I do that and hit dial, I get "connection problem or invalid mmi code"

Ok. Guess the error message doesn't affect things. Now works. Thanks again very much, Njdan30.

Sorry was away from data connection glad you got it figured.
Sent from my SM-G955U using Tapatalk

Use airdroid and transfer files wirelessly.

peachpuff said:
Use airdroid and transfer files wirelessly.
Click to expand...
Click to collapse
Yes, Ithat's always an option. I've used it on older phones in the past.

rgs2 said:
Ok. Guess the error message doesn't affect things. Now works. Thanks again very much, Njdan30.
Click to expand...
Click to collapse
On G950F Exynos version.
I get the same error message and have done all the usual but Win 7 will NOT connect me prioperly to allow file transfer.
I was offered an update (circa 200MB) and that didn't help it either.
Linux on the other hand does it just fine, but I'd like to get the Win version working. MTP driver always shows as not successful.
Any ideas?

Journyman16 said:
On G950F Exynos version.
I get the same error message and have done all the usual but Win 7 will NOT connect me prioperly to allow file transfer.
I was offered an update (circa 200MB) and that didn't help it either.
Linux on the other hand does it just fine, but I'd like to get the Win version working. MTP driver always shows as not successful.
Any ideas?
Click to expand...
Click to collapse
Have you downloaded smart switch I think that includes drivers needed
Sent from my SM-G955U using Tapatalk

I thought the solution was absolutely stupid but it worked for me.
Try connecting the phone to a USB 2 Port at the back of your CPU.
It never worked for me as long as I used a USB 3 Port.

n2851991m said:
I thought the solution was absolutely stupid but it worked for me.
Try connecting the phone to a USB 2 Port at the back of your CPU.
It never worked for me as long as I used a USB 3 Port.
Click to expand...
Click to collapse
You know that's funny I wss just gong to type that, my laptop is the same only 2 outta 3 ports work with this phone unless I reboot laptop then it'll work shortly.
Sent from my SM-G955U using Tapatalk

njdan30 said:
Have you downloaded smart switch I think that includes drivers needed
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
Yes, I tried that also... My bad for not mentioning it.
---------- Post added at 09:15 AM ---------- Previous post was at 09:04 AM ----------
I installed Smart Switch to get the drivers but didn't go much further as had to head out. Just tried it now and SS doesn't connect - it recognuses there's a device but just sits on the 'Connect' dialog.

Finally...
Go to Settings>Connections and turn Phone visibility On.

Here is a video about transferring photos from Samsung Galaxy phones to a computer, also works with Samsung Galaxy S8 / S8+
youtu.be/9FJzWr4sU9U

Related

SD folder is not showing up while connect the N4 to PC

Hi,
I want to copy a zip file to the N4's memory.
But the folder is not poping up (a pop'ed up menu should open up when the device is connceted to PC) ... even not the menu.
The driver's are installed and the PC recognized the N4 (screenshot).
USB debugging is ticked in settings.
What could be the reason for that and how it can be resolved?
Thank you!
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first lets say u it wont work if ur phone is locked so unlock it.. and USB debugging isnt important for copying file.. can u check ur device manager on ur windows to see if nexus drivers are fully working?!
Try unticking USB debug.
Sent from my Nexus 4 with Tapatalk 4
H4midR3za said:
first lets say u it wont work if ur phone is locked so unlock it.. and USB debugging isnt important for copying file.. can u check ur device manager on ur windows to see if nexus drivers are fully working?!
Click to expand...
Click to collapse
If u meant to Bootloader - yes, i did made the unlocking procedure (by some tool called - N-Cry).
Is there a way to know it's do unlocked for sure?
In device manager (pc) i have this under "Samsung android device":
Google Nexus ADB Interface
AlbertoWayfarer said:
Try unticking USB debug.
Click to expand...
Click to collapse
Ofcourse - i did it.
Thank's very much ... hope to hear from you guys asap.
i meant unlocked like u press the power bottom and put ur password not ur bootloader try disabling and enabling ur driver on ur laptop or pc and see if it will work
Edit: I cannot copy the ZIP files...guess bc's it connected as a camera.
So it still - did not resolved.
----------------------------------------------------------------------------------------
Heyy...
Thank you for your solution.
I disabled and enabled it again.
Then, i chose it to be connected as "Camera (PTP)".
Fixed!
Thank you!
P.S: it's not wierd that the driver ("Google Nexus ADB Interface") located on device manager under "Samsung android device" ?
maybe it has the same driver as galaxy nexus :S no idea about these things so much
Yes it's weird, did you have also a Galaxy Nexus? But if now it works, don't mind
Sent from my Nexus 4 with Tapatalk 4
Maybe i should uninstall this Samsung driver?
Never had a Galaxy nexus at all.
It's working only in camera mode...can't copy files (zip) into the memory.
open notification bar and tap the usb connection option u shoud select media device (MTP) not camera.. i dont have any idea about the driver what it should have be but mine is like the pic i attached.
H4midR3za said:
open notification bar and tap the usb connection option u shoud select media device (MTP) not camera.. i dont have any idea about the driver what it should have be but mine is like the pic i attached.
Click to expand...
Click to collapse
It's on "MTP"...still not working.
Anyone knows if the N4 driver is the "OEM USB Drivers" from Google or anything else?
Try uninstalling and reinstalling the drivers if nothing is working, if you need the zip right now use AirDroid
Sent from my Nexus 4 with Tapatalk 4
yup thats right u can use airDroid or simply use Bluetooth
and also can u check devices and printers with usb connected?! is there any nexus 4?!
H4midR3za said:
yup thats right u can use airDroid or simply use Bluetooth
and also can u check devices and printers with usb connected?! is there any nexus 4?!
Click to expand...
Click to collapse
After uninstalling this "nexus..." driver , i connected the n4 again ("media") and now it 99% o.k.
Why "99%?
Bc's finaly it show's "nexus 4" on the device manager - but with a yellow "?"
Except for that - it looks like it working...the SD folder is now popping up.
Hope it is not just a matter of luck and in about 2 day's when i'll need it again - it will start doing that again.
Oh. how can i fix this yellow "?"
Thank you all !!
there are plenty of these sh*ts on windows.. dont care so much

[Q] USB access to phone is not working

I wanted to get some picture from my phone to the PC and I'm confronting many errors new to me as of today. Never had this problem untill now and I hadn't changed anything recently.
Can not acess DCIM > Camera file. When I do it's empty
Can't see any pictures neither can I transfer any
Started transfering and I got an error
Look at the picture below
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gr4v1ty said:
I wanted to get some picture from my phone to the PC and I'm confronting many errors new to me as of today. Never had this problem untill now and I hadn't changed anything recently.
Can not acess DCIM > Camera file. When I do it's empty
Can't see any pictures neither can I transfer any
Started transfering and I got an error
Look at the picture below
Click to expand...
Click to collapse
Try uninstalling the drivers via "Device Manger" on your pc and reconnect the device. Also, do u have usb debugging enabled in developer options?
SUDroid said:
Try uninstalling the drivers via "Device Manger" on your pc and reconnect the device. Also, do u have usb debugging enabled in developer options?
Click to expand...
Click to collapse
Now after a reset of the phone, device isn't recognized and the connected as media device doesn't show up anymore. Tried more than 1 computer.
Try uninstall the USB drivers from your PC. Or try other USB ports to detect your device. Sounds like your USB drivers has screwed up. Should not be your device problem.
Elvind Anderson said:
Try uninstall the USB drivers from your PC. Or try other USB ports to detect your device. Sounds like your USB drivers has screwed up. Should not be your device problem.
Click to expand...
Click to collapse
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?
I have a feeling it is the charging port. I had a similar issue. Are you good with a soldering iron?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
gr4v1ty said:
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?
Click to expand...
Click to collapse
Before start working on the hardware, I suggest to investigate the software side further. Have you make a factory reset? (Worst case). Try enable and disable the USB debugging mode as well. http://androidteen.com/how-to-enable-usb-debugging-mode-on-android-devices/
Try to toggle both media file mode and camera mode. See what is the response from your device to pc.
gr4v1ty said:
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?
Click to expand...
Click to collapse
Don't connect to the internet and connect your phone with the drivers uninstalled. This will dl the stock window drivers instead of samsung drivers.
SUDroid said:
Don't connect to the internet and connect your phone with the drives uninstalled. This will dl the stock window drivers instead of samsung drivers.
Click to expand...
Click to collapse
How do you even unisntall those drivers? I've tried installing Kies and it didn't work!à
EDIT: I did uninstall them and installed this : http://forum.xda-developers.com/showthread.php?t=961956... Still, no positive result..
gr4v1ty said:
How do you even unisntall those drivers? I've tried installing Kies and it didn't work!à
EDIT: I did uninstall them and installed this : http://forum.xda-developers.com/showthread.php?t=961956... Still, no positive result..
Click to expand...
Click to collapse
You uninstall the driver via "Device Manager" which u can get by right clicking "My computer" and click on Manage.
Then find the device manager tab and find your device on the list.
SUDroid said:
You uninstall the driver via "Device Manager" which u can get by right clicking "My computer" and click on Manage.
Then find the device manager tab and find your device on the list.
Click to expand...
Click to collapse
The device doesn't show in DM anymore...
EDIT : Problem solved itself. Today it decided to install the good drivers ...

How to fix my GT-S5360

About 5 months ago, I installed the Hyperion ROM (http://forum.xda-developers.com/showthread.php?t=2457022) on my phone, and I had no problems wit it. Yesterday, I decided to install the Lenox Evolution V2 ROM (http://forum.xda-developers.com/showthread.php?t=2462914), and I must have installed it incorrectly, because now my phone appears to have no ROM. It won't let me access recovery mode, only download mode, and Odin won't recognize the device. Is there any way for me to fix my phone?
njmakunura said:
About 5 months ago, I installed the Hyperion ROM (http://forum.xda-developers.com/showthread.php?t=2457022) on my phone, and I had no problems wit it. Yesterday, I decided to install the Lenox Evolution V2 ROM (http://forum.xda-developers.com/showthread.php?t=2462914), and I must have installed it incorrectly, because now my phone appears to have no ROM. It won't let me access recovery mode, only download mode, and Odin won't recognize the device. Is there any way for me to fix my phone?
Click to expand...
Click to collapse
Download USB driviers from internet and try to change the cable or port.
if not working send it to a repair center
There is no reason that odin won't recognise your device unless you have not installed the proper drivers. Search Web for Samsung adb drivers and install them.
Sent from my ST15i using Tapatalk
njmakunura said:
[...]Odin won't recognize the device.
Click to expand...
Click to collapse
Did it recognize the device in the past? Odin shouldn't be depended on Kernel/Rom, as long as you have the correct drivers.
Here is a good albeit slightly outdated guide (just use the up to date versions).
KaffeeKiffer said:
Did it recognize the device in the past?
Click to expand...
Click to collapse
Normally, when I want to access the files on my phone, I take out the memory card and use a card reader to access my files.So, I don't know if this has always been the case or not.
Souroking said:
Search Web for Samsung adb drivers and install them.
Click to expand...
Click to collapse
I have re-installed the samsung drivers, and every time I plug the phone into the computer, I get this notification:
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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mohamedrashad said:
Download USB driviers from internet and try to change the cable or port.
Click to expand...
Click to collapse
I have tried several USB ports on the computer, and Odin still won't recognise the phone.
njmakunura said:
Normally, when I want to access the files on my phone, I take out the memory card and use a card reader to access my files.So, I don't know if this has always been the case or not.
Click to expand...
Click to collapse
Okay, good to know ^^.
Did you shut down all KEIS processes before starting Odin?
Which version of Odin are you using?
I've problems when using a version > 3.09, so maybe "downgrade" and use an older version.
Another possible problem: defective cable. I've heard that Odin may be a bit picky even if the cables connects fine under windows.
I too have the same problem ..... I ve tried everythng ...bt it is not at all recognized ... Bt earlier.. I ve twice flashed using odin...
Sent from my Q3000 using xda premium
Might be a problem with your pc try on a different one once.
And make sure you are not using a hub or an usb extender.
Sent from my ST15i using Tapatalk
Uninstall/reinstall drivers/KIES.
Use Windows XP/7
If you have the possibility: Try the process in a VM.
U can connect usb in deffrent port
And u can Get latest version of keis on the pc /u might need to remove any usb drviers like said before
If win 8/8.1
Run installation on prems of Admins
And compatiblty of win 7
If win 7 just run as admin
Try to use odin v1.85 connect phone to pc w/o the battery, then insert the battery while holding the volume down and home key
Thank you for all your help @mohamedrashad @Souroking @KaffeeKiffer @myaservip @epipok
I managed to get my phone working again! :victory:
I uninstalled Kies and drivers, re-installed Kies and drivers, and connect in different USB ports until it worked. I think the problem was to do with the drivers not being correctly installed (maybe the installation process was terminated before completion?)
Thank you again for everything! :smile:

Z1 not mounting as mass storage device

When I connect my Z1 to my PC via USB, it does not mount as a drive. It doesn't matter if I choose mass storage or media device. ADB on or off also doens't matter. I think this started when I recently flashed my phone with TWRP and YOG4PAS3OH update. Tried different cables, different USB ports, checked the drivers, seems OK, see picture. Checked windows management if I had to assign a drive letter, but no Z1 there either...
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
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"lightbox_download": "Download",
"lightbox_share": "Share",
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Any ideas?
Byte_Me said:
When I connect my Z1 to my PC via USB, it does not mount as a drive. It doesn't matter if I choose mass storage or media device. ADB on or off also doens't matter. I think this started when I recently flashed my phone with TWRP and YOG4PAS3OH update. Tried different cables, different USB ports, checked the drivers, seems OK, see picture. Checked windows management if I had to assign a drive letter, but no Z1 there either...
Any ideas?
Click to expand...
Click to collapse
My impression is that TWRP and stock COS don't play well together...
NO updates?
Having the same issue
Any help? Would love to be able to mount the phone
Sent from my Z1 using XDA-Developers mobile app
My zuk does not switch on normally it reset after zuk power by cyanogen is dilpalyed it does not go forward from starting screen and if i connect it to PC . pc does not show it. only charging is displayed on mobile screen.
I am struggling with the same issue.
Changed cables. Changed settings. Tried playing around with USB Debugging settings.
My phone storage just cannot be seen at all.
Is there something that i need to do.
Phone is as is straight out of the box. No updates.
India version
Byte_Me said:
When I connect my Z1 to my PC via USB, it does not mount as a drive. It doesn't matter if I choose mass storage or media device. ADB on or off also doens't matter. I think this started when I recently flashed my phone with TWRP and YOG4PAS3OH update. Tried different cables, different USB ports, checked the drivers, seems OK, see picture. Checked windows management if I had to assign a drive letter, but no Z1 there either...
Any ideas?
Click to expand...
Click to collapse
You flashed official twrp??
Sent from my Redmi Note 3 using XDA-Developers mobile app
prajj said:
You flashed official twrp??
Sent from my Redmi Note 3 using XDA-Developers mobile app
Click to expand...
Click to collapse
Yes, official TWRP. But since then I have updated TWRP and ROM to the latest version and now it's working fine.
Byte_Me said:
When I connect my Z1 to my PC via USB, it does not mount as a drive. It doesn't matter if I choose mass storage or media device. ADB on or off also doens't matter. I think this started when I recently flashed my phone with TWRP and YOG4PAS3OH update. Tried different cables, different USB ports, checked the drivers, seems OK, see picture. Checked windows management if I had to assign a drive letter, but no Z1 there either...
Any ideas?
Click to expand...
Click to collapse
bro i am having the exact same issue except for i am in a much worse condition right now. I was trying to install CM 13 and wiped all data clean and when i tried to connect my phone to pc , my pc did not detect it. I am stuck just in TWRP now. Please tell me you know how to fix this !
have you find solution please tell me same problem with me
Reahan1 said:
bro i am having the exact same issue except for i am in a much worse condition right now. I was trying to install CM 13 and wiped all data clean and when i tried to connect my phone to pc , my pc did not detect it. I am stuck just in TWRP now. Please tell me you know how to fix this !
Click to expand...
Click to collapse
have you find solution please tell me. same problem with me
anees32 said:
have you find solution please tell me. same problem with me
Click to expand...
Click to collapse
My Laptop was missing some drivers (and is still missing coz i haven't installed any other). I copied CM 13 files by connecting my phone to another laptop. You can try that. Also, if u have TWRP try mounting the device after connecting it to the laptop.

6p usb-c problem

Hello guys, I have a problem with my nexus 6p and windows 10.
I am using Toolkit to flash and back up my device. However, every time I restart my nexus 6p while it is plugged in with the USB-c my PC won't recognize it. So every time I restart my nexus I have to unplug then plug again for it to be recognized.
flavoristic said:
Hello guys, I have a problem with my nexus 6p and windows 10.
I am using Toolkit to flash and back up my device. However, every time I restart my nexus 6p while it is plugged in with the USB-c my PC won't recognize it. So every time I restart my nexus I have to unplug then plug again for it to be recognized.
Click to expand...
Click to collapse
Using toolkits could be a headache, at some points. They are good, and ease out things, but I don't prefer using them.
Here, in your situation, it seems like a problem with drivers itself.
Okay, so do one thing. Connect your 6P to the PC, and while keeping it connected, go to Control Panel > Device Manager. Grab a screenshot, and share it here.
DJBhardwaj said:
Using toolkits could be a headache, at some points. They are good, and ease out things, but I don't prefer using them.
Here, in your situation, it seems like a problem with drivers itself.
Okay, so do one thing. Connect your 6P to the PC, and while keeping it connected, go to Control Panel > Device Manager. Grab a screenshot, and share it here.
Click to expand...
Click to collapse
Thanks for the fast replay. Here you go sir [IMG="Driver list nexus 6p usb problem"]http://i.imgur.com/26GznXE.jpg]
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
DJBhardwaj said:
Using toolkits could be a headache, at some points. They are good, and ease out things, but I don't prefer using them.
Here, in your situation, it seems like a problem with drivers itself.
Okay, so do one thing. Connect your 6P to the PC, and while keeping it connected, go to Control Panel > Device Manager. Grab a screenshot, and share it here.
Click to expand...
Click to collapse
After I restart my nexus the device will charge but not show up in the device manager. Unless i unplug - plug again.
Okay, so the device here is using the regular Microsoft MTP drivers, I guess.
Do you have Android SDK installed? You can use the SDK manager to download Google USB drivers. Thereafter, update the USB drivers from Device Manager.
---------- Post added at 06:55 PM ---------- Previous post was at 06:52 PM ----------
flavoristic said:
After I restart my nexus the device will charge but not show up in the device manager. Unless i unplug - plug again.
Click to expand...
Click to collapse
Wait. Once you connect the device, do you bring down the notification panel, and select MTP as the desired connection?
Actually, by default, the charging mode is enabled. You just need to switch it to MTP or other desired modes. Hope you know that?
DJBhardwaj said:
Okay, so the device here is using the regular Microsoft MTP drivers, I guess.
Do you have Android SDK installed? You can use the SDK manager to download Google USB drivers. Thereafter, update the USB drivers from Device Manager.
---------- Post added at 06:55 PM ---------- Previous post was at 06:52 PM ----------
Wait. Once you connect the device, do you bring down the notification panel, and select MTP as the desired connection?
Actually, by default, the charging mode is enabled. You just need to switch it to MTP or other desired modes. Hope you know that?
Click to expand...
Click to collapse
Ok, Ill let you know if it works. thanks

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