Database Users

[Q] MTP USB Device problem

Today, When I connect my Nexus 4 to my computer it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc and also tried alternate drivers for Windows 7 32bit.
Anyone familiar with this problem and/or it's solution?
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"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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anyone ?

hoangtungst said:
anyone ?
Click to expand...
Click to collapse
Download and install these usb drivers from here http://forum.xda-developers.com/showthread.php?t=1998650.

edit.. oops, seems i cannot read.

Uninstall the drivers that you have already attempted to install. If you want fastboot/adb, install the usb drivers manually linked 2 posts above me. If you want to simply copy files, make sure you have at least windows media player 11 installed and it will take care of the rest.

gee2012 said:
Download and install these usb drivers from here http://forum.xda-developers.com/showthread.php?t=1998650.
Click to expand...
Click to collapse
i have tried but not succesfull
meangreenie said:
Easy way... Turn off USB debugging
Better way... Edit the mtp inf file so it works in USB debugging mode too.. U should find the info with a search.
Edit.. Note..you do need windows media player 11 installed on xp for mtp functionality.
Click to expand...
Click to collapse
Illudrium said:
Uninstall the drivers that you have already attempted to install. If you want fastboot/adb, install the usb drivers manually linked 2 posts above me. If you want to simply copy files, make sure you have at least windows media player 11 installed and it will take care of the rest.
Click to expand...
Click to collapse
I'm using windows 7 and media player version is 12. I just want to copy files

up

i got the same problem, i used the toolkit and everything was fine, but i tried to move some files into the phone and now with MTP, windows do not find the device if i select PTP works but for pictures and such
anyone know how to fix this?

ofteno said:
i got the same problem, i used the toolkit and everything was fine, but i tried to move some files into the phone and now with MTP, windows do not find the device if i select PTP works but for pictures and such
anyone know how to fix this?
Click to expand...
Click to collapse
same here

Sent from my Nexus 4 using xda premium

same here. Fix?

does anyone know ?

same here but after searching a while and only be able to connect via MTP I found this not a state of the art solution:
I use to rename the file I want to move/copy/paste from xxxx.zip or whatever in xxxx.jpg, even for roms anf kernel
for example I want to copy stremax.zip in my N4 /sdcard/
on the pc just rename it to stremax.jpg
connect via MTP
copy the renamed file to /sdcard
once disconnected use a file manager to rename it to stremax.zip and move/copy/delete or whatever you want
I know, it's rude, some developer is cursing my name, but it works..
other solution is installing airdroid but you need to be on same wi-fi network

Try manually uninstalling and reinstalling drivers?
Sent from my toaster using potatotalk 2

Illudrium said:
Try manually uninstalling and reinstalling drivers?
Sent from my toaster using potatotalk 2
Click to expand...
Click to collapse
I have tried but unsuccesful
Sent from my iPad using Tapatalk HD

bump

i fixed my problem yay
i uninstalled the drivers and then installed the naked drivers and magic happened.
connect your device to your PC and then go into contro panel, device manager and uninstall and then install the drivers again

i will try , thank you

[Q] USB access to phone is not working

I wanted to get some picture from my phone to the PC and I'm confronting many errors new to me as of today. Never had this problem untill now and I hadn't changed anything recently.
Can not acess DCIM > Camera file. When I do it's empty
Can't see any pictures neither can I transfer any
Started transfering and I got an error
Look at the picture below
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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gr4v1ty said:
I wanted to get some picture from my phone to the PC and I'm confronting many errors new to me as of today. Never had this problem untill now and I hadn't changed anything recently.
Can not acess DCIM > Camera file. When I do it's empty
Can't see any pictures neither can I transfer any
Started transfering and I got an error
Look at the picture below
Click to expand...
Click to collapse
Try uninstalling the drivers via "Device Manger" on your pc and reconnect the device. Also, do u have usb debugging enabled in developer options?

SUDroid said:
Try uninstalling the drivers via "Device Manger" on your pc and reconnect the device. Also, do u have usb debugging enabled in developer options?
Click to expand...
Click to collapse
Now after a reset of the phone, device isn't recognized and the connected as media device doesn't show up anymore. Tried more than 1 computer.

Try uninstall the USB drivers from your PC. Or try other USB ports to detect your device. Sounds like your USB drivers has screwed up. Should not be your device problem.

Elvind Anderson said:
Try uninstall the USB drivers from your PC. Or try other USB ports to detect your device. Sounds like your USB drivers has screwed up. Should not be your device problem.
Click to expand...
Click to collapse
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?

I have a feeling it is the charging port. I had a similar issue. Are you good with a soldering iron?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app

gr4v1ty said:
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?
Click to expand...
Click to collapse
Before start working on the hardware, I suggest to investigate the software side further. Have you make a factory reset? (Worst case). Try enable and disable the USB debugging mode as well. http://androidteen.com/how-to-enable-usb-debugging-mode-on-android-devices/
Try to toggle both media file mode and camera mode. See what is the response from your device to pc.

gr4v1ty said:
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?
Click to expand...
Click to collapse
Don't connect to the internet and connect your phone with the drivers uninstalled. This will dl the stock window drivers instead of samsung drivers.

SUDroid said:
Don't connect to the internet and connect your phone with the drives uninstalled. This will dl the stock window drivers instead of samsung drivers.
Click to expand...
Click to collapse
How do you even unisntall those drivers? I've tried installing Kies and it didn't work!à
EDIT: I did uninstall them and installed this : http://forum.xda-developers.com/showthread.php?t=961956... Still, no positive result..

gr4v1ty said:
How do you even unisntall those drivers? I've tried installing Kies and it didn't work!à
EDIT: I did uninstall them and installed this : http://forum.xda-developers.com/showthread.php?t=961956... Still, no positive result..
Click to expand...
Click to collapse
You uninstall the driver via "Device Manager" which u can get by right clicking "My computer" and click on Manage.
Then find the device manager tab and find your device on the list.

SUDroid said:
You uninstall the driver via "Device Manager" which u can get by right clicking "My computer" and click on Manage.
Then find the device manager tab and find your device on the list.
Click to expand...
Click to collapse
The device doesn't show in DM anymore...
EDIT : Problem solved itself. Today it decided to install the good drivers ...

PC don't recognize Galaxy device - please help

Hello,
I own a Galaxy s4 i9505G android 4.3 stock, normal, no changes and nothing special.
My problem is that whenever I try to connect it to a computer (running Win 7) via USB cable - it won't get recognized and nothing will happen...
It will however charge the device - so the problem is not in the cable or something...
I looked up soo many guides on how to fix this problem, most of them told me to try and reinstalling the samsung drivers manually - no success I even tried uninstalling existing drivers (as suggested somewhere...) - still, nothing happens... - tried to connect it to a different pc- same problem...
Any1 has any ideas? - I'm really desperate and its REALLY annoying that I can't do ANYTHING that has to do with connecting my phone to my computer...
Please help, Thanks in advanced.
EDIT - FIXED
check my other post down below to see what worked for me! GL!

have you figured out what is the problem?
happened to me today and still searching for answer.
i try different cable, different computer, connect it and nothing happen, my s4 9500 only charging.
but screen mirroring to tv using mhl still working.
im afraid if the micro usb socket inside the phone is damaged.
if that is the problem im screwed because my bootloader isnt official anymore and i wonder if i still can claim for warranty.

yuszx said:
have you figured out what is the problem?
happened to me today and still searching for answer.
i try different cable, different computer, connect it and nothing happen, my s4 9500 only charging.
but screen mirroring to tv using mhl still working.
im afraid if the micro usb socket inside the phone is damaged.
if that is the problem im screwed because my bootloader isnt official anymore and i wonder if i still can claim for warranty.
Click to expand...
Click to collapse
Did you try to uninstall/install the usb driver?

just now what i did
1. go to storage > unmount sd card
2. turn off phone, pull out external sd card
3. turn on phone, unlock screen, connect to pc
4. now my pc recognise my s4 and installing driver (weird my driver is already installed, i never uninstall it)
5. turn off phone, put back external sd.
6. now problem solved.
(you can try unmount, then mount again, connect to pc see if that works without pulling out sd card and shutting off your phone)
thank god its not the micro usb port.
now i can sleep peacefully.

Finally found a solution for me!
HEY EVERY1! I know it's kind of bumping this thread but I wanted to share with you what worked for me!
If you are having the same problem: when you plug the phone to your PC it charges but nothing happens - check to see if you have the MTP even showing up! - thats what happend to me - it wasn't a driver problem - it was that the mtp service just didn't start when I connected it to the pc.
the solution to this (what worked for me)is:
1. Open up the dialer
2. type in: *#0808#
3. a screen will pop up with a list:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
4. now for me, the MTP option wasn't enabled for some reason (nothing was enabled except the USB part)
5. just tap on the MTP option and press OK and it should appear when you connect the phone to the computer and install the drivers automatically if you don't have them already
~DISCLAIMER!~
I'm NO expert - I barely have knowledge about the android OS - I simply learned a little bit and have a brain to read and connect the dots - I just want to share what I found out through digging up knowledge around...
This worked for me on a google edition galaxy s4 - stock android 4.3 - no changes to ANYTHING whatsoever...
This is just my second post here - I really like this forum and I'm starting to learn a lot
Hope it helped! Good luck everyone!

How to fix my GT-S5360

About 5 months ago, I installed the Hyperion ROM (http://forum.xda-developers.com/showthread.php?t=2457022) on my phone, and I had no problems wit it. Yesterday, I decided to install the Lenox Evolution V2 ROM (http://forum.xda-developers.com/showthread.php?t=2462914), and I must have installed it incorrectly, because now my phone appears to have no ROM. It won't let me access recovery mode, only download mode, and Odin won't recognize the device. Is there any way for me to fix my phone?

njmakunura said:
About 5 months ago, I installed the Hyperion ROM (http://forum.xda-developers.com/showthread.php?t=2457022) on my phone, and I had no problems wit it. Yesterday, I decided to install the Lenox Evolution V2 ROM (http://forum.xda-developers.com/showthread.php?t=2462914), and I must have installed it incorrectly, because now my phone appears to have no ROM. It won't let me access recovery mode, only download mode, and Odin won't recognize the device. Is there any way for me to fix my phone?
Click to expand...
Click to collapse
Download USB driviers from internet and try to change the cable or port.
if not working send it to a repair center

There is no reason that odin won't recognise your device unless you have not installed the proper drivers. Search Web for Samsung adb drivers and install them.
Sent from my ST15i using Tapatalk

njmakunura said:
[...]Odin won't recognize the device.
Click to expand...
Click to collapse
Did it recognize the device in the past? Odin shouldn't be depended on Kernel/Rom, as long as you have the correct drivers.
Here is a good albeit slightly outdated guide (just use the up to date versions).

KaffeeKiffer said:
Did it recognize the device in the past?
Click to expand...
Click to collapse
Normally, when I want to access the files on my phone, I take out the memory card and use a card reader to access my files.So, I don't know if this has always been the case or not.
Souroking said:
Search Web for Samsung adb drivers and install them.
Click to expand...
Click to collapse
I have re-installed the samsung drivers, and every time I plug the phone into the computer, I get this notification:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
mohamedrashad said:
Download USB driviers from internet and try to change the cable or port.
Click to expand...
Click to collapse
I have tried several USB ports on the computer, and Odin still won't recognise the phone.

njmakunura said:
Normally, when I want to access the files on my phone, I take out the memory card and use a card reader to access my files.So, I don't know if this has always been the case or not.
Click to expand...
Click to collapse
Okay, good to know ^^.
Did you shut down all KEIS processes before starting Odin?
Which version of Odin are you using?
I've problems when using a version > 3.09, so maybe "downgrade" and use an older version.
Another possible problem: defective cable. I've heard that Odin may be a bit picky even if the cables connects fine under windows.

I too have the same problem ..... I ve tried everythng ...bt it is not at all recognized ... Bt earlier.. I ve twice flashed using odin...
Sent from my Q3000 using xda premium

Might be a problem with your pc try on a different one once.
And make sure you are not using a hub or an usb extender.
Sent from my ST15i using Tapatalk

Uninstall/reinstall drivers/KIES.
Use Windows XP/7
If you have the possibility: Try the process in a VM.

U can connect usb in deffrent port
And u can Get latest version of keis on the pc /u might need to remove any usb drviers like said before
If win 8/8.1
Run installation on prems of Admins
And compatiblty of win 7
If win 7 just run as admin

Try to use odin v1.85 connect phone to pc w/o the battery, then insert the battery while holding the volume down and home key

Thank you for all your help @mohamedrashad @Souroking @KaffeeKiffer @myaservip @epipok
I managed to get my phone working again! :victory:
I uninstalled Kies and drivers, re-installed Kies and drivers, and connect in different USB ports until it worked. I think the problem was to do with the drivers not being correctly installed (maybe the installation process was terminated before completion?)
Thank you again for everything! :smile:

Can't transfer files between computer and S8

I've been trying to simply transfer some files between my Windows 7 computer and my S8 without success. Yes, I know all the steps, download the USB drivers, install them, connect the S8, tap transfer files on the icon that appears and go ahead. When I connect the S8 it immediately begins to charge the phone. When I tap on the icon it simply says that I can charge if faster if I connect to a USB3 port, but there doesn't seem to be any way to get into transfer files mode. I eventually copied the files to a USB stick and then from the USB stick to the S8 but surely it's possible to do this with a simple direct connection as it has been on all the other phones I've had. Anyone know how to do this simple task?

rgs2 said:
I've been trying to simply transfer some files between my Windows 7 computer and my S8 without success. Yes, I know all the steps, download the USB drivers, install them, connect the S8, tap transfer files on the icon that appears and go ahead. When I connect the S8 it immediately begins to charge the phone. When I tap on the icon it simply says that I can charge if faster if I connect to a USB3 port, but there doesn't seem to be any way to get into transfer files mode. I eventually copied the files to a USB stick and then from the USB stick to the S8 but surely it's possible to do this with a simple direct connection as it has been on all the other phones I've had. Anyone know how to do this simple task?
Click to expand...
Click to collapse
Enable debugging in developers settings, then goto dialer dial ##3424# select qualcom usb settings then select mtp adb (the 2nd choice from top)
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my SM-G955U using Tapatalk

Thanks very much but when I do that and hit dial, I get "connection problem or invalid mmi code"

Ok. Guess the error message doesn't affect things. Now works. Thanks again very much, Njdan30.

Sorry was away from data connection glad you got it figured.
Sent from my SM-G955U using Tapatalk

Use airdroid and transfer files wirelessly.

peachpuff said:
Use airdroid and transfer files wirelessly.
Click to expand...
Click to collapse
Yes, Ithat's always an option. I've used it on older phones in the past.

rgs2 said:
Ok. Guess the error message doesn't affect things. Now works. Thanks again very much, Njdan30.
Click to expand...
Click to collapse
On G950F Exynos version.
I get the same error message and have done all the usual but Win 7 will NOT connect me prioperly to allow file transfer.
I was offered an update (circa 200MB) and that didn't help it either.
Linux on the other hand does it just fine, but I'd like to get the Win version working. MTP driver always shows as not successful.
Any ideas?

Journyman16 said:
On G950F Exynos version.
I get the same error message and have done all the usual but Win 7 will NOT connect me prioperly to allow file transfer.
I was offered an update (circa 200MB) and that didn't help it either.
Linux on the other hand does it just fine, but I'd like to get the Win version working. MTP driver always shows as not successful.
Any ideas?
Click to expand...
Click to collapse
Have you downloaded smart switch I think that includes drivers needed
Sent from my SM-G955U using Tapatalk

I thought the solution was absolutely stupid but it worked for me.
Try connecting the phone to a USB 2 Port at the back of your CPU.
It never worked for me as long as I used a USB 3 Port.

n2851991m said:
I thought the solution was absolutely stupid but it worked for me.
Try connecting the phone to a USB 2 Port at the back of your CPU.
It never worked for me as long as I used a USB 3 Port.
Click to expand...
Click to collapse
You know that's funny I wss just gong to type that, my laptop is the same only 2 outta 3 ports work with this phone unless I reboot laptop then it'll work shortly.
Sent from my SM-G955U using Tapatalk

njdan30 said:
Have you downloaded smart switch I think that includes drivers needed
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
Yes, I tried that also... My bad for not mentioning it.
---------- Post added at 09:15 AM ---------- Previous post was at 09:04 AM ----------
I installed Smart Switch to get the drivers but didn't go much further as had to head out. Just tried it now and SS doesn't connect - it recognuses there's a device but just sits on the 'Connect' dialog.

Finally...
Go to Settings>Connections and turn Phone visibility On.

Here is a video about transferring photos from Samsung Galaxy phones to a computer, also works with Samsung Galaxy S8 / S8+
youtu.be/9FJzWr4sU9U