Database Users

Has Anyone Else Had This Problem?

Okay I've been having this issue since I got my Nexus a couple of weeks ago. Several times a day I'll go to take it out of my pocket or pick it up off a table and when I go to hit the unlock button at the top nothing happens, the screen never wakes up. The trackball will still be lighting up as always but nothing on the screen. I have to pull the battery in order to get it to reboot so I can use it.
Due to this issue and getting dust under my screen I called HTC for a replacement. I got my replacement yesterday and got it all set up again. Within the first 2 hours I picked it up off my table and it wouldn't wake up. And this has probably 4 times since I got the phone yesterday.
Is ANYONE have this issue? I think it's a little weird it happened on my original device and now on my replacement.

Never happened to mine so far that I have noticed. Not that this information helps you any but...

ive bought 2 for me and one for a friend. None have any issues at all so far

I haven't had this problem...
just for the hell of it have you tried restoring it.

DMaverick50 said:
ive bought 2 for me and one for a friend. None have any issues at all so far
Click to expand...
Click to collapse
you bought 2 for yourself and one for your friend? Can I be your friend?

Maybe you're just not pushing the button hard enough, or you need to find a "sweet spot."
I've never had this issue. Is it possible that you have installed an application that could be the issue?

i had this problem too for the first time last night. My notification light was flashing... pressing power button did not wake up.... I even long pressed power buttoin in the hope of getting the shutdown option, but nothing... i did a quick google search to see if there was a way of soft resetting, but couldnt find one, so pulled out the battery.
Its been fine since

No I only bought one of them but had to do an exchange on it because of it not waking up and the screen was getting dust under it. The exchange I got in the mail is still doing the wake up thing.
It's not due to pushing the button wrong I know that much haha. I'm a pretty skilled button presser
Well at least one person knows what I'm talking about. Let me know if it happens to you again

I have 2 nexus ones and one of then does have this issue. I have had it happen 3 to 5 times.

shep211 said:
I have 2 nexus ones and one of then does have this issue. I have had it happen 3 to 5 times.
Click to expand...
Click to collapse
Have you rooted either of them? I'm thinking it's some type of software glitch that might be fixed once new ROMs get cooked up but I've been holding off on rooting to preserve my warranty because of this issue.

Never had that problem.
Just so the forum doesn't just fill up with complaints.

mcarey66 said:
Have you rooted either of them? I'm thinking it's some type of software glitch that might be fixed once new ROMs get cooked up but I've been holding off on rooting to preserve my warranty because of this issue.
Click to expand...
Click to collapse
The one with the issues is rooted. I am using stock rom because I am sending it back soon.

mcarey66 said:
Okay I've been having this issue since I got my Nexus a couple of weeks ago. Several times a day I'll go to take it out of my pocket or pick it up off a table and when I go to hit the unlock button at the top nothing happens, the screen never wakes up. The trackball will still be lighting up as always but nothing on the screen. I have to pull the battery in order to get it to reboot so I can use it.
Due to this issue and getting dust under my screen I called HTC for a replacement. I got my replacement yesterday and got it all set up again. Within the first 2 hours I picked it up off my table and it wouldn't wake up. And this has probably 4 times since I got the phone yesterday.
Is ANYONE have this issue? I think it's a little weird it happened on my original device and now on my replacement.
Click to expand...
Click to collapse
iv been having this prob with the mt3g, tmobile is sending me a new phone im thinking its the htc keyboard apk or the nexus news widget apk, i have never had this problem till i put these two apps on my mt3g

Oh man! I thought I was the only one with this issue! It sometimes a couple of times a day and it's extremely inconvenient! I thought maybe my phone had gotten too hot and it froze or something but I could never figure out why it really happened. Mine is also rooted so maybe that's the issue? I hope someone finds the cause of this problem and even better, a solution, soon. It's pretty annoying, and one of the very few things that I don't like about my new partner.

I must be a lucky sob,beacause my nexus has no problems at all, working vib, no dust under screen, all buttons work, no problems at all (knocks on wood)

I'm having one issue and it can be annoying. Sometimes my screen just doesn't respond and if it does it's miles off. like if I press in the middle, the menu pops up as if the calibration is off by an inch or so. The annoying part is when a call comes in and I can't slide to answer which makes me miss a proper button.
My N1 is not rooted and a reboot normally sorts it out.
Edit: I forgot to mention that this almost always happens after I plug the charger like it is now arrrrgghhhhhhh.

I'm not having any issue with power on button and my N1 is not rooted (yet).

Won't start up help needed

Okay about two weeks ago I updated to 4.4.2 from 4.2.2(I think that's the one?) on my s4 and I've hated the update. I decided to root my phone using muniz method and it worked perfectly. I even changed to the nc1.
So, after using my phone without issues for two weeks roughly I noticed last night it started to randomly turn off while texting. It would just auto restart but it happened every 5-10 minutes. After an hour it started happening more often so I plugged my phone in. Now my phone will not even turn on. When I insert the battery the samsung start screen appears for about a second and then goes black. I have to pull out the battery for the phone to do ANYTHING. If the phone is plugged in while trying this and I insert the battery I literately get NOTHING. No samsung screen or anything.
Things I've tried.
Swapped the battery.
boot into odin
boot into safemode
plugged it in while trying to boot
Swapped the usb cord
taken out sim card
Some things to note is that I did not install any new app before this had happened. It was working the same for about two weeks with no issues.
When plugging in my phone to charge or anything I never get an led light at the top of my phone.
I seriously need some help with this. Any suggestions are appreciated!

Conquestfan said:
Okay about two weeks ago I updated to 4.4.2 from 4.2.2(I think that's the one?) on my s4 and I've hated the update. I decided to root my phone using muniz method and it worked perfectly. I even changed to the nc1.
So, after using my phone without issues for two weeks roughly I noticed last night it started to randomly turn off while texting. It would just auto restart but it happened every 5-10 minutes. After an hour it started happening more often so I plugged my phone in. Now my phone will not even turn on. When I insert the battery the samsung start screen appears for about a second and then goes black. I have to pull out the battery for the phone to do ANYTHING. If the phone is plugged in while trying this and I insert the battery I literately get NOTHING. No samsung screen or anything.
Things I've tried.
Swapped the battery.
boot into odin
boot into safemode
plugged it in while trying to boot
Swapped the usb cord
taken out sim card
Some things to note is that I did not install any new app before this had happened. It was working the same for about two weeks with no issues.
When plugging in my phone to charge or anything I never get an led light at the top of my phone.
I seriously need some help with this. Any suggestions are appreciated!
Click to expand...
Click to collapse
Are you plugging it in to the stock wall charger? Your best bet is to get it to boot into download mode long enough to reflash NB1.
Sent from my SGH-I337 running BlackBox 3.0

DeadlySin9 said:
Are you plugging it in to the stock wall charger? Your best bet is to get it to boot into download mode long enough to reflash NB1.
Sent from my SGH-I337 running BlackBox 3.0
Click to expand...
Click to collapse
Yeah using stock wall charger from a wall, computer, and even a different charger.
Is download mode the one where you hold vol down + power + home?
If so it brings up the screen that asks you to press the volume up but it dies before it can ever make it to the downloading screen...

Conquestfan said:
Yeah using stock wall charger from a wall, computer, and even a different charger.
Is download mode the one where you hold vol down + power + home?
If so it brings up the screen that asks you to press the volume up but it dies before it can ever make it to the downloading screen...
Click to expand...
Click to collapse
Experiment and see if you can get it to stay there. If not, you may need to try a best buy if you can.
Sent from my SGH-I337 running BlackBox 3.0

Thanks, i'll keep playing with it but so far it just shuts off instantly in about a second or two.
If I bring it to best buy and they take it or anywhere else will I be shunned for rooting my phone?

Conquestfan said:
Thanks, i'll keep playing with it but so far it just shuts off instantly in about a second or two.
If I bring it to best buy and they take it or anywhere else will I be shunned for rooting my phone?
Click to expand...
Click to collapse
If it won't start they won't know it's rooted. They'll try to flash the firmware which will remove root if they're successful, so again they won't know
Sent from my Nexus 5 using XDA Free mobile app

That would be fantastic! If I purshased it at walmart would it matter if I take it to best buy for example? I'm sure a corporate AT&T store could do the same correct?

Conquestfan said:
That would be fantastic! If I purshased it at walmart would it matter if I take it to best buy for example? I'm sure a corporate AT&T store could do the same correct?
Click to expand...
Click to collapse
Go to a best buy that has a Samsung experience. They can re-flash it there
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
Go to a best buy that has a Samsung experience. They can re-flash it there
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
put it in downloadvolume down power and home button use odin to load factory file hope this helps

ron31 said:
put it in downloadvolume down power and home button use odin to load factory file hope this helps
Click to expand...
Click to collapse
I've tried this but it instantly shuts off as soon as the volume up screen to continue comes up. It won't boot in any form at all

Conquestfan said:
I've tried this but it instantly shuts off as soon as the volume up screen to continue comes up. It won't boot in any form at all
Click to expand...
Click to collapse
did you try factory reset

ron31 said:
did you try factory reset
Click to expand...
Click to collapse
I couldn't do factory reset because the phone wouldn't stay on long enough to do ANYTHING.
So as an update to this...
I was on my way to the closest store with samsung experience which is about an hour away from me and when I almost get there my phone RANDOMLY turns on...
I couldn't be more pissed and happy at the same time. So, obviously I try messing with it a bit and it shuts off again. This time I can get it to turn on after about 15 tries. Long enough for me to do a factory reset!
It lasted a good 30 minutes to an hour and it shut off again.
Hardware issue or is anyone else having this issue with 4.4.2 nc1?

No I haven't on mine you all have to bring it in for repair

ron31 said:
No I haven't on mine you all have to bring it in for repair
Click to expand...
Click to collapse
Okay so I brought it by best buy and the guys couldn't flash it or do anything to it because it wouldn't turn on at all. They tried several batteries etc.
So, I decided to try the phone doctors and the guy thought it could be a malfunction in the power button because the phone tries to boot up any time you put the battery in. You don't have to hit any buttons and you can't insert the battery without it trying to power on.
I'll cross my fingers that's the problem and they phone doctor guy told me he has never seen this issue with an s4 but it was really common in s3's.
I go back in two hours to see if they have fixed it!

Conquestfan said:
Okay so I brought it by best buy and the guys couldn't flash it or do anything to it because it wouldn't turn on at all. They tried several batteries etc.
So, I decided to try the phone doctors and the guy thought it could be a malfunction in the power button because the phone tries to boot up any time you put the battery in. You don't have to hit any buttons and you can't insert the battery without it trying to power on.
I'll cross my fingers that's the problem and they phone doctor guy told me he has never seen this issue with an s4 but it was really common in s3's.
I go back in two hours to see if they have fixed it!
Click to expand...
Click to collapse
The s2 had this problem too and one way to confirm it was to pull the battery and put it back in. If it booted right away it was the power button. So it sounds like you're on to something.
Sent from my Nexus 5 using XDA Free mobile app

jd1639 said:
The s2 had this problem too and one way to confirm it was to pull the battery and put it back in. If it booted right away it was the power button. So it sounds like you're on to something.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Well, I was really hoping for the best and I thought they really had my problem figured out. When I got back to the store they told me they basically checked and rewired everything they could and it was still doing this. They told me they can't fix it and didn't charge me anything.
It looks like I have a lemon...

Conquestfan said:
Well, I was really hoping for the best and I thought they really had my problem figured out. When I got back to the store they told me they basically checked and rewired everything they could and it was still doing this. They told me they can't fix it and didn't charge me anything.
It looks like I have a lemon...
Click to expand...
Click to collapse
send it back to samsung

ron31 said:
send it back to samsung
Click to expand...
Click to collapse
I would but they don't accept anything past a year. If it ever boots up again I'm going to install a different rom and just cross fingers

I've been informed my phone might still be under factory warranty. Just out of speculation, if you root your phone and it ends up malfunctioning what would they do if you send it in for warranty? I'm not sure if my issue is hardware or software related at all.

Touchscreen not responding

Sometimes my nexus 6p screen doesnt respond to touch at all. The power and volume buttons still work as does the fingerprintscanner.
Rebooting changes nothing. After a few minutes the screen starts responding again.
Anyone know how to fix this or what causes it?

Are you using the stock cable and charger.

Gytole said:
Are you using the stock cable and charger.
Click to expand...
Click to collapse
Yeah I am

But it doesn't happen een I charge it just sometimes when I unlock it.

DarrylD said:
Sometimes my nexus 6p screen doesnt respond to touch at all. The power and volume buttons still work as does the fingerprintscanner.
Rebooting changes nothing. After a few minutes the screen starts responding again.
Anyone know how to fix this or what causes it?
Click to expand...
Click to collapse
RMA
Sent from a 128th Legion Stormtrooper 6P

Anyone find a fix for this? I'm having the exact same issue upon reboot. Even after factory reset.

joelopez101 said:
Anyone find a fix for this? I'm having the exact same issue upon reboot. Even after factory reset.
Click to expand...
Click to collapse
I think the fix is to RMA.

Same Issue (Nexus 6P Touchscreen not responding)
I had the same problem with my Nexus 6P it would suddenly become unresponsive, then after a few minutes it would respond again. The problem started after the very first update to the phone which I have only had for just under 2 months, however a few days ago it became unresponsive but never responded to touch again. I left it thinking it will start to work again but never did. The Fingerprint Scanner works, the volume and power button work. My last resort was to give it a hard reset, which i did but not even that worked so now I have a brand new phone that doesn't work and am yet to find a fix for it.

BiancaKG said:
I had the same problem with my Nexus 6P it would suddenly become unresponsive, then after a few minutes it would respond again. The problem started after the very first update to the phone which I have only had for just under 2 months, however a few days ago it became unresponsive but never responded to touch again. I left it thinking it will start to work again but never did. The Fingerprint Scanner works, the volume and power button work. My last resort was to give it a hard reset, which i did but not even that worked so now I have a brand new phone that doesn't work and am yet to find a fix for it.
Click to expand...
Click to collapse
My N6P screen die same way yesterday too (no recent updates, I guess it's a hardware issue). Talked to Google hardware support guy, tried same usual troubleshooting, nothing worked. Now I am waiting for a replacement.
How did you fix your screen?

Nexus 6P Unresponsive
Exact same thing has happened to me...
I got it from my Provider, within two days the phone would start glitching (I would tap the screen, and it would register 10 taps) and then it just became unresponsive, this would last hours... I sent it for an RMA but because of a slight bend on the side with the buttons (Quarter or a Millimetre bend) they would not repair it unless i payed $300 AUD or like $250 USD... Now im just stuck with a phone that I recieved not working

Had the same problem; after eliminating every other possibility, I got an RMA which fixed it (I put back a twrp backup so the software was _identical_; definitely a hardware problem).

Home Button + FPS not working!

Today morning (about 6 hours ago), i was having bath and i picked up a call and after i got out of bathroom i saw that my home button was not responding. I tried rebooting and clearing cache. Nothing worked. I was on exodus at that time. Now I flashed oxygen OS 3.0 hoping it would work. But no luck
Can any1 tell me a solution??
PS - I havent tried charging solution (draining battery completely and full charging)
- Look at the Screenshot. Does it say 'PASS'?

Can any1 help me??
Sent from my ONE A2003 using Tapatalk

Yes bro... I hd sffr from this issue and solving by this way...
1)Reflash ur exodus modem on the rom
2)this will surly work
Flash h20s mm rom ... Then u cnn see ur fp worlng..and again go to ur dzire rom...

I had same trouble, flashed many roms official and developped, tried many tricks found in the web.... NO SUCCESS....
Finally i have opened my phone, touched the flat connection inside close to the home button, restarted my phone..... and all was OK AGAIN.....
So I definitively think it's a problem of contacts....
Take a look here: http://forum.xda-developers.com/showpost.php?p=66396613&postcount=46

Thanks I'll try both methods
Sent from my ONE A2003 using Tapatalk

With the mine you loose your guaranty!

Okay. btw @neelsolanki
Both methods didnt work.
I think i have to go to service center. I think this might have happened due to wet hands
Sent from my ONE A2003 using Tapatalk

I've now had my fp sensor & home button die twice, the first time I tried everything under the sun, I reflashed all the things, tried stock everything, tried my luck with the contacts and also did the battery drain trick twice.. All to no avail.
I then gave up and accepted it for dead whilst waiting on a replacement button to be delivered, but before I got the chance to swap out what I though to be bad components unexpectedly the home button returned all functionality just like that.
It's now happened twice, and both times resolved itself frustratingly mysteriously.
Try not to be too worried about it all, enable your software keys and wait it out for the next 3-4 days.
And also, the first time my home button died I'd been using a wet cloth to dislodge dirt lodged in the cutout around the home button. So even seemingly water damage isint the be all and end all..

LOL9988 said:
Today morning (about 6 hours ago), i was having bath and i picked up a call and after i got out of bathroom i saw that my home button was not responding. I tried rebooting and clearing cache. Nothing worked. I was on exodus at that time. Now I flashed oxygen OS 3.0 hoping it would work. But no luck
Can any1 tell me a solution??
PS - I havent tried charging solution (draining battery completely and full charging)
- Look at the Screenshot. Does it say 'PASS'?
Click to expand...
Click to collapse
This worked for me:
http://forum.xda-developers.com/oneplus-2/general/guide-official-stock-reset-to-oos-2-2-0-t3290707
Backup all your data before doing it. It wipes all partitions, including internal SDCARD.

Worked for me
konroma said:
I had same trouble, flashed many roms official and developped, tried many tricks found in the web.... NO SUCCESS....
Finally i have opened my phone, touched the flat connection inside close to the home button, restarted my phone..... and all was OK AGAIN.....
So I definitively think it's a problem of contacts....
Take a look here: http://forum.xda-developers.com/showpost.php?p=66396613&postcount=46
Click to expand...
Click to collapse
This worked for me
after I tried
flashing different roms
battery drain trick
holding home button, then force power off (after I did this, the fingerprint part worked, but the home button was overly sensitive, I could have my finger 3 inches away and it would detect it)
clearing cache
full wipe
full factory reset
I might use some rubber cement or glue to hold the connections in place, but im going to run with it for a while to see.

I put my phone this night in container of rice. Hoping it would solve the issue. Still it isn't working[emoji20] . I'm afraid of disassembling the phone. I think going to service center is only the hope
Sent from my ONE A2003 using Tapatalk

jukyO said:
This worked for me:
http://forum.xda-developers.com/oneplus-2/general/guide-official-stock-reset-to-oos-2-2-0-t3290707
Backup all your data before doing it. It wipes all partitions, including internal SDCARD.
Click to expand...
Click to collapse
Seems like I'll try this and charging trick before I go at service center
Edit - That link isn't working my friend.
Sent from my ONE A2003 using Tapatalk

LOL9988 said:
Seems like I'll try this and charging trick before I go at service center
Edit - That link isn't working my friend.
Sent from my ONE A2003 using Tapatalk
Click to expand...
Click to collapse
Works fine for me:
http://forum.xda-developers.com/oneplus-2/general/guide-official-stock-reset-to-oos-2-2-0-t3290707

jukyO said:
Works fine for me:
http://forum.xda-developers.com/oneplus-2/general/guide-official-stock-reset-to-oos-2-2-0-t3290707
Click to expand...
Click to collapse
My device doesnt detetct in the tool. It stays 'RELINK' in the device manager all time. I tried everything

This http://forum.xda-developers.com/oneplus-2/general/guide-helper-zips-to-switch-oos-3-0-oos-t3351253 fixes the home button for me. Use LP.zip as the post says, that made both the home button and fingerprint sensor work perfectly for me in CM 13.

johnthepig said:
This http://forum.xda-developers.com/oneplus-2/general/guide-helper-zips-to-switch-oos-3-0-oos-t3351253 fixes the home button for me. Use LP.zip as the post says, that made both the home button and fingerprint sensor work perfectly for me in CM 13.
Click to expand...
Click to collapse
May /may not work.. Happnd with me.. Sometime it will fix by changing modem images(reverting lp/mm).. Try to flash oxygen rom and if u lost fingerprint option then ur sensor bcm dead..gv it to service station.i got my home button in 2 days from service station ..

Volume buttons stuck

Hi,
I recieved my Oneplus 5 three weeks ago and for two days my volume buttons are not clickable. It works fine though.
From time to time it goes back to normal.
Anyone had that problem ? Is there a quick fix or do I have to RMA the phone
Thanks

RepGS2ol said:
Hi,
I recieved my Oneplus 5 three weeks ago and for two days my volume buttons are not clickable. It works fine though.
From time to time it goes back to normal.
Anyone had that problem ? Is there a quick fix or do I have to RMA the phone
Thanks
Click to expand...
Click to collapse
I would RMA it no doubt.

cameljockey1 said:
I would RMA it no doubt.
Click to expand...
Click to collapse
But with no OP5 in stock anymore wouldn't that be a problem ?

RepGS2ol said:
But with no OP5 in stock anymore wouldn't that be a problem ?
Click to expand...
Click to collapse
No not really. You are out of the 14 day return. They will just send it out and get it fixed.

cameljockey1 said:
No not really. You are out of the 14 day return. They will just send it out and get it fixed.
Click to expand...
Click to collapse
Thanks for your help I'll check with them on Monday
EDIT :
It's kinda weird, if I blow into the space around the buttons it's working a lot better than it get worse again.

Try pressing the buttons really hard with your fingernail, mine were stuck all the way in and didn't move when pressed, but then they were back to normal after doing that a few times