Database Users

[Q] Touchscreen not responding

So for some reason, the last few days the touchscreen on my phone was being super slow, and id have to turn off the screen, then turn it back on multiple times and keep trying to slide it to unlock. I dont know how this started. Ive been using the NexusHD2-Gingerbread V2.9.
Ive tried other ROMs and restored previous backups and nothing is working. The screen is still not responsive. Ive never had this happen before and not sure what else to do. Its just stuck on the lock screen but everything is unresponsive....any ideas???

AEBobby912 said:
So for some reason, the last few days the touchscreen on my phone was being super slow, and id have to turn off the screen, then turn it back on multiple times and keep trying to slide it to unlock. I dont know how this started. Ive been using the NexusHD2-Gingerbread V2.9.
Ive tried other ROMs and restored previous backups and nothing is working. The screen is still not responsive. Ive never had this happen before and not sure what else to do. Its just stuck on the lock screen but everything is unresponsive....any ideas???
Click to expand...
Click to collapse
Unfortunately, your touchscreen digitizer is dying. This is related to the hardkey malfunction. The only thing you can so now is flash back to stock WM Tom and send it back for repair. The phone's touchscreen need to be replaced.
Good luck,
Sent from my HTC HD2 using Tapatalk

Try to install everything from scratch and how it goes.
Sent from my HTC HD2 using XDA App

10507 said:
Unfortunately, your touchscreen digitizer is dying. This is related to the hardkey malfunction. The only thing you can so now is flash back to stock WM Tom and send it back for repair. The phone's touchscreen need to be replaced.
Good luck,
Sent from my HTC HD2 using Tapatalk
Click to expand...
Click to collapse
Yeah thats what ive been reading, and right after i started this thread i was reading on another and read that you can fix it if you hold the power button down firmly (apparently the digitzier is right behind it)....that worked for me.
I think too much flashing and changing ROMS using the power button didnt help hehehe

AEBobby912 said:
Yeah thats what ive been reading, and right after i started this thread i was reading on another and read that you can fix it if you hold the power button down firmly (apparently the digitzier is right behind it)....that worked for me.
I think too much flashing and changing ROMS using the power button didnt help hehehe
Click to expand...
Click to collapse
Try using zMooth or Button Savior. This help your hardkey a lot. Since I have zMooth and Button Savior install on my phone, I no longer have to use the hardkey.

AEBobby912 said:
Yeah thats what ive been reading, and right after i started this thread i was reading on another and read that you can fix it if you hold the power button down firmly (apparently the digitzier is right behind it)....that worked for me.
I think too much flashing and changing ROMS using the power button didnt help hehehe
Click to expand...
Click to collapse
for how long (holding of power button) ????
{edit}
!!!!! FIND SOLUTION !!!!!
The digitiZer is under the hangup button. press the button bit hard till it nudges the digitiser a little. it worked for me.
(found it from : http://www.htcphones.net/htc-hd2-problems-with-touchscreen/ )
I'm so cool now!!

I have been living on this solution for almost 2 months now.
However I can't take it anymore not because I am lazy!
but because when sometimes you need to make a quick call or grab that
camera instantly I tend to waste a good 5 minutes trying to make that hardpress on the end key work with the digitizer cable.
My question is, would changing the digitizer work? or is it something else?
Ever noticed that T-Mobile HD2 has soldered digitizer connection to the LCD vs. flex-cable socket in standard Leo?

Is my touchscreen dieing?

I was running an older Paramid version of dunphp's ROM, and right before swtching the ROM my touch screen start to not function. I could not pull the ring up to unlock the screen. I rebooted multiple times. Cleared Dalvik and fixed permissions. It finally worked after attemptiing to unlock it for what seem like abother 500 times.
I was going to change over to his latest Deisre HD ROM anyway. So I did a Task 29, and cleaned and reinstalled everything from scratch. It worked perfectly for about 5 days. Now I am getting the same issue with my touch screen. It just seems to go out. Is this typically what happens when it's about to die?

Never mind. I Task29, and flashed a Windows Mobile ROM just to see, and yeah...it's dead...

cmajewsk said:
Never mind. I Task29, and flashed a Windows Mobile ROM just to see, and yeah...it's dead...
Click to expand...
Click to collapse
You have semi-dead digitizer. But it is nothing you can't temporarily fix every time it happens. Just push red (end call) button really hard for a while and it will get fixed for a while. I recommend you using button savior and lock screen with it and unlock with any other button than red one, it should be permanently fixed then. Please hit the thanks button if I helped you.

lolkoz said:
You have semi-dead digitizer. But it is nothing you can't temporarily fix every time it happens. Just push red (end call) button really hard for a while and it will get fixed for a while. I recommend you using button savior and lock screen with it and unlock with any other button than red one, it should be permanently fixed then. Please hit the thanks button if I helped you.
Click to expand...
Click to collapse
I hit the thanks button as you gave me hope. I am currently using my old TouchPro 2 with an old NRG Titanium Rom on it for the time being, but will try this today. I’ll install “button savior”, but what am I supposed to do with the app? What settings do I run? I think you are totally right about this, as I noticed when I was unlocking my phone, using the green call button worked most often, but now that’s not even working.

cmajewsk said:
I hit the thanks button as you gave me hope. I am currently using my old TouchPro 2 with an old NRG Titanium Rom on it for the time being, but will try this today. I’ll install “button savior”, but what am I supposed to do with the app? What settings do I run? I think you are totally right about this, as I noticed when I was unlocking my phone, using the green call button worked most often, but now that’s not even working.
Click to expand...
Click to collapse
Yes, I have exactly the same problem as you have. My phone was working flawlessly for like a year and a half, but last week all of a sudden the touchscreen sometimes didn't work and sometimes it did. So I tried literally everything, I was fixing my permisions all the time, wiping dalvik, task29, remaking parrtitions, even bought a new sd card. But few days ago I found a solution, by pushing red button really hard (because the digitizer is right behind it) and not using it after. The Button Savior app is a simple app that makes a very little transparent icon on your screen and when you tap it, the menu of buttons will come up (with the same buttons as your hard buttons on your device) so every time you will want to lock the device you will do it on your screen, and won't have to push the hard button and come through all the hassle of pushing the digitizer. I really hope I helped you, as this very same problem was driving my crazy for the past few days.

lolkoz said:
Yes, I have exactly the same problem as you have. My phone was working flawlessly for like a year and a half, but last week all of a sudden the touchscreen sometimes didn't work and sometimes it did. So I tried literally everything, I was fixing my permisions all the time, wiping dalvik, task29, remaking parrtitions, even bought a new sd card. But few days ago I found a solution, by pushing red button really hard (because the digitizer is right behind it) and not using it after. The Button Savior app is a simple app that makes a very little transparent icon on your screen and when you tap it, the menu of buttons will come up (with the same buttons as your hard buttons on your device) so every time you will want to lock the device you will do it on your screen, and won't have to push the hard button and come through all the hassle of pushing the digitizer. I really hope I helped you, as this very same problem was driving my crazy for the past few days.
Click to expand...
Click to collapse
Nah, that didn't work...my digitizer must be completely dead. I held the Red Button for a while and holding it down really hard...made no difference..oh well guess a dumb phone until the Prime comes out....thanks anyway.

cmajewsk said:
Nah, that didn't work...my digitizer must be completely dead. I held the Red Button for a while and holding it down really hard...made no difference..oh well guess a dumb phone until the Prime comes out....thanks anyway.
Click to expand...
Click to collapse
Aww, that's a shame. I really tought it would help. It doesn't work every time, maybe you can try it few more times. If it's not even then going to work, then maybe you should get your digitizer replaced.
Cheers

lolkoz said:
Aww, that's a shame. I really tought it would help. It doesn't work every time, maybe you can try it few more times. If it's not even then going to work, then maybe you should get your digitizer replaced.
Cheers
Click to expand...
Click to collapse
How long do you hold the red button? Also, I am pushing down really hard. I didn't know you could get the digitizer replaced...I wonder who would do that (no way would I send it to HTC and wait a month), and how much that costs...?

HTC sends phones back crazy quick. Atleast that's how it was for me. They actually sent it back the day they got it from what I remember. It did take a while though for the phone to arrive to HTC (this depend who and from where you send it though) If your phone still has warranty I seriously recommended you send it yo HTC. Just remember to flash it 100% stock before sending it.
Sent from my HD2 using XDA App

Well believe it or not, after pressing the Red phone off button for an eternity and applying a ton of pressure, it's working. I am sure it won't be for long. I have a shortcut to lock the phone on the screen. So basically your saying I should stay away from hitting the Red phone off button, or else that will kill it again? What about the other hard buttons?
I am in the UAE at present, so it might be better for me to just order a digitizer and do the repair myself. I see there are a lot of YouTube videos on the subject.
Thanks everyone for your help!

OnePlus 2 problem with home button/fingerprint.

Hello
I search on forum idea for fix my home button & fingerprint . Method from this topic doesn't work. http://forum.xda-developers.com/oneplus-2/general/guide-oneplus-2-home-button-dead-t3324321
I have OOS 2.2.1 and stock recovery & unlocked bootloader. In test menu I see red text: Fail. Please help me fix my home button. :crying:
P.S. Sorry my English isn't good.

http://forum.xda-developers.com/oneplus-2/development/rom-blisspop-t3226519
Try flashing this + fw included

What worked for me:
1. Upgraded to twrp 3.0.0.2
2. Format everything.
3. Flashed CM13. Clear cache.
4. Boot!

teeluun said:
What worked for me:
1. Upgraded to twrp 3.0.0.2
2. Format everything.
3. Flashed CM13. Clear cache.
4. Boot!
Click to expand...
Click to collapse
YOU MEAN THAT THE PROBLEM IN THE OXYGEN IT SELF
PLEASE GUYS i HAVE THE SAME PROBLEM AND NEED TO SOLVE IT WITH THE SAME OXYGEN
IS THERE ANY HOPE
---------- Post added at 02:26 AM ---------- Previous post was at 02:21 AM ----------
hunter_bruhh said:
http://forum.xda-developers.com/oneplus-2/development/rom-blisspop-t3226519
Try flashing this + fw included
Click to expand...
Click to collapse
if I flash blissbob it will solve the problem ?
but finger print will not work
correct ?

teeluun said:
What worked for me:
1. Upgraded to twrp 3.0.0.2
2. Format everything.
3. Flashed CM13. Clear cache.
4. Boot!
Click to expand...
Click to collapse
Doesn't help

hunter_bruhh said:
http://forum.xda-developers.com/oneplus-2/development/rom-blisspop-t3226519
Try flashing this + fw included
Click to expand...
Click to collapse
Doesn't help too

For me to.I have tried all the methods. That's my last OnePlus device.

Who help me & rakieta with FP & home button?

I'm in the same boat.. Did, at any time, you get the button kinda wet?

Venomous01 said:
Doesn't help
Click to expand...
Click to collapse
This helped me a lot.
After i flashed cm13,
I charged my phone using car charger
While it is charged, i hold down the power button until it is rebooted
I do it twice to get my fingerprint scanner back alive.
Sorry for my bad english.

I was wondering if I could get a little input from some experienced users of the Oneplus devices. I am traditionally a HTC One person. I love the Sense UI's going back to Sense 5. And the One devices sturdy build and strong hardware specs.
I have noticed that the Oneplus 2 is virtually the same spec wise as the One M9. They have the same CPU and similar RAM. The biggest difference in specs would be the display size, resolution and PPI.
I am really tempted to go with the Oneplus 2 mostly for the display size. I just was curious if anyone who uses it also had some experience with a Sense UI device and how they compare. And basically overall comparison to the HTC One M8 or M9.
Thanks,

Venomous01 said:
Who help me & rakieta with FP & home button?
Click to expand...
Click to collapse
Because home button probably we need someone who's good with partitions. In other post I've read like who fixed the problem with the modem and Imei, somehow with fastboot "erase modem". Perhaps similar to what needs to be done with Home button issue. But which partition is responsible for driver of the Home button? Sorry for my English

Venomous01 said:
Who help me & rakieta with FP & home button?
Click to expand...
Click to collapse
Brother just wipe cache, delvik,data and system than install new modem with exodus 6.0.1 and open google app.now reboot.
When the phone will boot your fingerprint sensor andhome button will start working.
It's the method which helped me to reset my OnePlus 2.
Press thanks if i helped.

why is it all of a sudden a lot of people (including my self) are having finger printer reader / home button issue on various OS. I was on CM13, some people are on Oxy****. Is there some sort of hardware firmware issue ?

I bet it is a hardware defect
Sent from my ONE A2005 using Tapatalk

fburgos said:
I bet it is a hardware defect
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
It is not hardware defect my friend.i have come to this conclusion after two times home button and fingerprint sensor failure.
Solution-Wipe system,data,cache and delvik cache in TWRP recovery and flash new modem,exodus 6.0 and open google app and reboot.
I have rocked my OnePlus 2 last three months without fingerprint sensor and dead home button.it is the solution which worked for me.

paradise220 said:
It is not hardware defect my friend.i have come to this conclusion after two times home button and fingerprint sensor failure.
Solution-Wipe system,data,cache and delvik cache in TWRP recovery and flash new modem,exodus 6.0 and open google app and reboot.
I have rocked my OnePlus 2 last three months without fingerprint sensor and dead home button.it is the solution which worked for me.
Click to expand...
Click to collapse
I think its a mix of luck and bad hardware.
Think has been more than a month since I faced that failure in oxislim, no software solutions worked.
Failure, made a twrp backup, tried every software solution, like clear cache, stopped services, clean flash, stock full zip, etc etc, restored twrp backup started using software buttons, then I just started pressing the home button with my fingernail, really hard like trying to scratch the sensor, and somehow it chance to home screen, tested again, unlocked using FP and it has been flawless since.
Sent from my ONE A2005 using Tapatalk

fburgos said:
I think its a mix of luck and bad hardware.
Think has been more than a month since I faced that failure in oxislim, no software solutions worked.
Failure, made a twrp backup, tried every software solution, like clear cache, stopped services, clean flash, stock full zip, etc etc, restored twrp backup started using software buttons, then I just started pressing the home button with my fingernail, really hard like trying to scratch the sensor, and somehow it chance to home screen, tested again, unlocked using FP and it has been flawless since.
Sent from my ONE A2005 using Tapatalk
Click to expand...
Click to collapse
It's not luck my friend,it's a software glitch.
Oneplus should consider it and correct in any software update.

paradise220 said:
It's not luck my friend,it's a software glitch.
Oneplus should consider it and correct in any software update.
Click to expand...
Click to collapse
how is it a software glitch? CM13 is not even officially released by OnePlus and it too has problems. I am on CM13 seraph's build and my finger print scanner and home button are toast. I'm f'ing fed up with OnePlus, not giving this company a chance any more. Had issues with my OPO and now my OPT.

paradise220 said:
It's not luck my friend,it's a software glitch.
Oneplus should consider it and correct in any software update.
Click to expand...
Click to collapse
I cannot confirm is a software issue but I bet is a hardware defect, why?
In my own experience I blame hardware failure like a bad contact gound issue or something just because software didn't fixed my issue, I did something physically to the hardware and instantly started working, since that failure I've been in stock, oxyslim, h2os, customs and never had an issue.
Also couple of people reported using their phone with wet hands or around moisture and FP stopped working, mine fail in a moisture environment (pocket+exercise+hot weather=sweat).
What I think is that reflashing, clearing cache, charging 0-100 they all make the phone heats, with heat moisture goes out and FP start working again, mine didn't
I made a nandroid of my phone (all software is copied including every "software issue")
Changed everything of the software side. Didn't fixed my issue.
Restored nandroid (the one with the same "software issue" I started) is not fixed. At this point I'm angry and frustrated I scratch and press my home button with my fingernail and it start working again.
My personal opinion based on my experience, mine was software? definitely no.
ludester said:
how is it a software glitch? CM13 is not even officially released by OnePlus and it too has problems. I am on CM13 seraph's build and my finger print scanner and home button are toast. I'm f'ing fed up with OnePlus, not giving this company a chance any more. Had issues with my OPO and now my OPT.
Click to expand...
Click to collapse
So your home button is completely dead? I guess you tried fixing it via software, any success?
Sent from my ONE A2005 using Tapatalk

Home button

Anyone replaced home button (fingerprint scanner)... My button is dead and in ebay you can order one for 9.99$ ...

lummujaj said:
Anyone replaced home button (fingerprint scanner)... My button is dead and in ebay you can order one for 9.99$ ...
Click to expand...
Click to collapse
Are you sure that the button is actually dead? I've read of a lot of people having the issue whereby the home button stops responding, and I've actually had it happen on my OPT twice myself and it's not been the hardware...
Two quick things to try (if you haven't already)
1) Try a force reboot of your phone (fixed my issue the first time it happened to me) - by this I mean press and hold the power button for ages, until the phone eventually just powers off immediately (without going through the shutdown process) and then power the phone back on.
2) Not sure if you have rooted your phone, or have a custom recovery (TRWP) but if so try wiping the Cache (not the Dalvic / Art Cache, but the other Cache) and reboot (fixed my issue the second time it happened to me).
Hope this helps.

lummujaj said:
Anyone replaced home button (fingerprint scanner)... My button is dead and in ebay you can order one for 9.99$ ...
Click to expand...
Click to collapse
If you have followed all the software solutions, still under warranty then RMA.
I faced this issue once, fixed it pushing around the sensor with my finger nail I did push really hard until it change to home screen it was 6 or 8 week's ago, haven't failed since
Sent from my ONE A2005 using Tapatalk

juststarted said:
Are you sure that the button is actually dead? I've read of a lot of people having the issue whereby the home button stops responding, and I've actually had it happen on my OPT twice myself and it's not been the hardware...
Two quick things to try (if you haven't already)
1) Try a force reboot of your phone (fixed my issue the first time it happened to me) - by this I mean press and hold the power button for ages, until the phone eventually just powers off immediately (without going through the shutdown process) and then power the phone back on.
2) Not sure if you have rooted your phone, or have a custom recovery (TRWP) but if so try wiping the Cache (not the Dalvic / Art Cache, but the other Cache) and reboot (fixed my issue the second time it happened to me).
Hope this helps.
Click to expand...
Click to collapse
None of above have worked for me. I've a rooted A2005 running unofficial CM 13. A couple of days back it just stopped working. I thought it's a bug in the ROM. Changing and clean flashing the ROMs didn't fix the issue. Then I realized it's something serious as I remembered that it may have got some moisture when it was inside the chest pocket of my shirt and I got sweat due to some physical hardwork. I'm still not sure though as to what caused the problem.
I would really appreciate if somebody comes up with a solution. Yes, pressing hard the home button has not worked for me either.

MusadiqManas said:
None of above have worked for me. I've a rooted A2005 running unofficial CM 13. A couple of days back it just stopped working. I thought it's a bug in the ROM. Changing and clean flashing the ROMs didn't fix the issue. Then I realized it's something serious as I remembered that it may have got some moisture when it was inside the chest pocket of my shirt and I got sweat due to some physical hardwork. I'm still not sure though as to what caused the problem.
I would really appreciate if somebody comes up with a solution. Yes, pressing hard the home button has not worked for me either.
Click to expand...
Click to collapse
could really be the moisture like u said.
heard the home button is very sensitive to that.

Mine got broken from moisture too ... I created a thread in oneplus two forum also.. A guy there posted and flamed me for not searching forum bcouse there is a sulution to fix homebutton from moisture broken

Bricked Essential phone

Hey guys, I just joined and this is my first post so pardon any stupid questions/statements I made
My Essential phone suddenly switched off while driving and it seems like it self-bricked itself - there is (almost) no life to the phone besides it coming up as "Qualcomm" when plugged into my laptop.
I've tried the following:
Hard-resetting it with the volume down/up + power button many times, for longer than a minute, with no response from the phone, so I can't get to fastboot etc.
Charging it with different 3rd party chargers/cables
Using adb (but can not get debugging mode on)
Charging it for atleast an hour before repeating the above
I've read other forums/topics and I can't seem to find a solution.
Another thing, I've made zero mods to the phone.
Can someone please help me, I'm using an old LG G3 at the moment lol.
Thanks

juliangovender92 said:
Hey guys, I just joined and this is my first post so pardon any stupid questions/statements I made
My Essential phone suddenly switched off while driving and it seems like it self-bricked itself - there is (almost) no life to the phone besides it coming up as "Qualcomm" when plugged into my laptop.
I've tried the following:
Hard-resetting it with the volume down/up + power button many times, for longer than a minute, with no response from the phone, so I can't get to fastboot etc.
Charging it with different 3rd party chargers/cables
Using adb (but can not get debugging mode on)
Charging it for atleast an hour before repeating the above
I've read other forums/topics and I can't seem to find a solution.
Another thing, I've made zero mods to the phone.
Can someone please help me, I'm using an old LG G3 at the moment lol.
Thanks
Click to expand...
Click to collapse
came across this yesterday and remembered this post....try this https://www.youtube.com/watch?v=uEERGDgTw-M

Thanks for this ... Not sure how to proceed though, seems like each Android maker has their own specific solution (LG has their volume up battery out charger in, vs Samsung holding all of their buttons) so not sure what to do ... any suggestions?

juliangovender92 said:
Thanks for this ... Not sure how to proceed though, seems like each Android maker has their own specific solution (LG has their volume up battery out charger in, vs Samsung holding all of their buttons) so not sure what to do ... any suggestions?
Click to expand...
Click to collapse
Were you by chance running the official stock January pie update?
Sent from my [device_name] using XDA-Developers Legacy app

canodroid15 said:
Were you by chance running the official stock January pie update?
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Nope - the phone bricked in the last week of december

juliangovender92 said:
Nope - the phone bricked in the last week of december
Click to expand...
Click to collapse
That sucks dude sorry to hear. Did you ever figure it out? My wife has the ph-1 & hers just shutdown on her running latest bone stock build. No root, no mods, it refused to boot for me. After several attempts I gave up for a while. I've been dealing with android for years. I was baffled. So I went back to it & held down power+vol up one last time & the damn thing boots after about 20 seconds. So far its doing fine. This just happened earlier this morning. Before it booted up I tried everything like you & it wouldn't respond. Weird. Definitely keeping an eye on it for now.
Sent from my [device_name] using XDA-Developers Legacy app

canodroid15 said:
That sucks dude sorry to hear. Did you ever figure it out? My wife has the ph-1 & hers just shutdown on her running latest bone stock build. No root, no mods, it refused to boot for me. After several attempts I gave up for a while. I've been dealing with android for years. I was baffled. So I went back to it & held down power+vol up one last time & the damn thing boots after about 20 seconds. So far its doing fine. This just happened earlier this morning. Before it booted up I tried everything like you & it wouldn't respond. Weird. Definitely keeping an eye on it for now.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Unfortunately it still isn't working - I'm trying as I type this out lol ... How long did your wife's stay off for? Yeah really love(d) this phone but no life to it ...

canodroid15 said:
That sucks dude sorry to hear. Did you ever figure it out? My wife has the ph-1 & hers just shutdown on her running latest bone stock build. No root, no mods, it refused to boot for me. After several attempts I gave up for a while. I've been dealing with android for years. I was baffled. So I went back to it & held down power+vol up one last time & the damn thing boots after about 20 seconds. So far its doing fine. This just happened earlier this morning. Before it booted up I tried everything like you & it wouldn't respond. Weird. Definitely keeping an eye on it for now.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
What happened when you tried to charge it while it shutdown on you guys?

juliangovender92 said:
Unfortunately it still isn't working - I'm trying as I type this out lol ... How long did your wife's stay off for? Yeah really love(d) this phone but no life to it ...
Click to expand...
Click to collapse
It was a few hours. I tried for like an hour to boot it & gave up. Came back to it right after I made my first post quoting you here. Held the power+vol up x'ed fingers & it vibrated then powered on. Let me know if you get yours to boot. I'm going to look into this after work today. I'll talk to ya later. There's gotta be a way to figure your situation out.
Sent from my [device_name] using XDA-Developers Legacy app

canodroid15 said:
It was a few hours. I tried for like an hour to boot it & gave up. Came back to it right after I made my first post quoting you here. Held the power+vol up x'ed fingers & it vibrated then powered on. Let me know if you get yours to boot. I'm going to look into this after work today. I'll talk to ya later. There's gotta be a way to figure your situation out.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Been trying for the past week ... can't seem to get it booted - I literally just put it into the fridge (zip lock bag to [hopefully] keep the moisture out). I've seen a post where someone tried this and it worked. Thanks man, I would appreciate any help I can get

Did anyone try asking essential support?
They've been very helpful to me.
Also had this happen to me, just left it overnight and then it booted. No probs since.
Zo0

ZooBaAr said:
Did anyone try asking essential support?
They've been very helpful to me.
Also had this happen to me, just left it overnight and then it booted. No probs since.
Zo0
Click to expand...
Click to collapse
Yes I have, they told me to hold power+volume; try different USB cables. clean port etc. but nothing is helping ... really sucks!

juliangovender92 said:
Been trying for the past week ... can't seem to get it booted - I literally just put it into the fridge (zip lock bag to [hopefully] keep the moisture out). I've seen a post where someone tried this and it worked. Thanks man, I would appreciate any help I can get
Click to expand...
Click to collapse
My post from her other day didn't seem to post .
In it I suggested you hold down power + vol down for 15sec (maybe longer) as I think that does a virtual battery pull, but you might need to try some other combos. You should maybe put phone in draw for a week or two, then try .
Also see,
https://forum.xda-developers.com/es...icked-essential-phone-regular-update-t3732566
If the "chilling" trick works you might have a bad solder joint, not good, likely cause intermittent problems if it does fix. Or maybe phone shuts down internally if too cold (

IronRoo said:
My post from her other day didn't seem to post .
In it I suggested you hold down power + vol down for 15sec (maybe longer) as I think that does a virtual battery pull, but you might need to try some other combos. You should maybe put phone in draw for a week or two, then try .
Also see,
https://forum.xda-developers.com/es...icked-essential-phone-regular-update-t3732566
If the "chilling" trick works you might have a bad solder joint, not good, likely cause intermittent problems if it does fix. Or maybe phone shuts down internally if too cold (
Click to expand...
Click to collapse
thanks for the advice ... I tried all combinations for atleast a minute:
power + vol down
power + vol up
power + vol up and down
doesnt seem to have any life. I'm not sure if I mentioned but there's no sign of LED lights when charging - only sign of life is the Qualcomm port on device manager (windows) ... Sadly this country does not have any authorized entities to open up the phone

juliangovender92 said:
thanks for the advice ... I tried all combinations for atleast a minute:
power + vol down
power + vol up
power + vol up and down
doesnt seem to have any life. I'm not sure if I mentioned but there's no sign of LED lights when charging - only sign of life is the Qualcomm port on device manager (windows) ... Sadly this country does not have any authorized entities to open up the phone
Click to expand...
Click to collapse
It sounds like your only choice is to try leaving it for a prolonged period eg a couple of weeks (don't charge it) & cross fingers you get lucky like some of the others have. Though it does sound like it may be bricked (might be worth installing Essential drivers on another PC & seeing if that gives you any thing more than the Qualcomm port)
I'd be in the same situation as you as I'm in Australia these days. It doesn't seem like local repair shops have any special Essential service tools, but if you have no chance of warranty repair local repair shop might still be able to identify some internal failure even if only basic electronic tests and order part (though might be hard/impossible to identify specific component failure without a circuit diagram or working phone to compare to), so long shot.

juliangovender92 said:
thanks for the advice ... I tried all combinations for atleast a minute:
power + vol down
power + vol up
power + vol up and down
doesnt seem to have any life. I'm not sure if I mentioned but there's no sign of LED lights when charging - only sign of life is the Qualcomm port on device manager (windows) ... Sadly this country does not have any authorized entities to open up the phone
Click to expand...
Click to collapse
PS. You probably tried this already but just in case, try boot into recovery, hold down
vol up + vol down
(NOT power)
probably won't work, but just to cover all bases

IronRoo said:
It sounds like your only choice is to try leaving it for a prolonged period eg a couple of weeks (don't charge it) & cross fingers you get lucky like some of the others have. Though it does sound like it may be bricked (might be worth installing Essential drivers on another PC & seeing if that gives you any thing more than the Qualcomm port)
I'd be in the same situation as you as I'm in Australia these days. It doesn't seem like local repair shops have any special Essential service tools, but if you have no chance of warranty repair local repair shop might still be able to identify some internal failure even if only basic electronic tests and order part (though might be hard/impossible to identify specific component failure without a circuit diagram or working phone to compare to), so long shot.
Click to expand...
Click to collapse
Apologies for the late reply ... Phone has been like this for about 3 weeks now ... still no luck; will try the Essential drivers now
Yeah I think I'll end up taking it to a local repair shop; hope for the best and expect the worst I guess

IronRoo said:
PS. You probably tried this already but just in case, try boot into recovery, hold down
vol up + vol down
(NOT power)
probably won't work, but just to cover all bases
Click to expand...
Click to collapse
Haha read this at work and gave me some hope, but sadly nothing.
When my phone is plugged into my laptop, Windows makes that signature connection sound; and when I hold power+vol, it effectively makes the "disconnect" followed by the "connect" sounds again, which is surprising

juliangovender92 said:
Haha read this at work and gave me some hope, but sadly nothing.
When my phone is plugged into my laptop, Windows makes that signature connection sound; and when I hold power+vol, it effectively makes the "disconnect" followed by the "connect" sounds again, which is surprising
Click to expand...
Click to collapse
My phone is also hard bricked not even showing led but detecting on PC . currently I don't have PC but yesterday I read about QPST tool . It has an option to backup and restore . I don't know I sound stupid but is there a way to restore firmware of another essential phone through QPST tool . I've tried every thing else .
Link to QPST tool: https://www.qpstflash.com/

mishal msl said:
My phone is also hard bricked not even showing led but detecting on PC . currently I don't have PC but yesterday I read about QPST tool . It has an option to backup and restore . I don't know I sound stupid but is there a way to restore firmware of another essential phone through QPST tool . I've tried every thing else .
Link to QPST tool: https://www.qpstflash.com/
Click to expand...
Click to collapse
Sorry I can't offer any advice on your issue. However, can you or anyone here vouch for the reputability of the developer of this tool? I am suspicious as their website does not offer much info in that regard...
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