[Q] Touchscreen not responding - HD2 Android Q&A, Help & Troubleshooting and Genera

So for some reason, the last few days the touchscreen on my phone was being super slow, and id have to turn off the screen, then turn it back on multiple times and keep trying to slide it to unlock. I dont know how this started. Ive been using the NexusHD2-Gingerbread V2.9.
Ive tried other ROMs and restored previous backups and nothing is working. The screen is still not responsive. Ive never had this happen before and not sure what else to do. Its just stuck on the lock screen but everything is unresponsive....any ideas???

AEBobby912 said:
So for some reason, the last few days the touchscreen on my phone was being super slow, and id have to turn off the screen, then turn it back on multiple times and keep trying to slide it to unlock. I dont know how this started. Ive been using the NexusHD2-Gingerbread V2.9.
Ive tried other ROMs and restored previous backups and nothing is working. The screen is still not responsive. Ive never had this happen before and not sure what else to do. Its just stuck on the lock screen but everything is unresponsive....any ideas???
Click to expand...
Click to collapse
Unfortunately, your touchscreen digitizer is dying. This is related to the hardkey malfunction. The only thing you can so now is flash back to stock WM Tom and send it back for repair. The phone's touchscreen need to be replaced.
Good luck,
Sent from my HTC HD2 using Tapatalk

Try to install everything from scratch and how it goes.
Sent from my HTC HD2 using XDA App

10507 said:
Unfortunately, your touchscreen digitizer is dying. This is related to the hardkey malfunction. The only thing you can so now is flash back to stock WM Tom and send it back for repair. The phone's touchscreen need to be replaced.
Good luck,
Sent from my HTC HD2 using Tapatalk
Click to expand...
Click to collapse
Yeah thats what ive been reading, and right after i started this thread i was reading on another and read that you can fix it if you hold the power button down firmly (apparently the digitzier is right behind it)....that worked for me.
I think too much flashing and changing ROMS using the power button didnt help hehehe

AEBobby912 said:
Yeah thats what ive been reading, and right after i started this thread i was reading on another and read that you can fix it if you hold the power button down firmly (apparently the digitzier is right behind it)....that worked for me.
I think too much flashing and changing ROMS using the power button didnt help hehehe
Click to expand...
Click to collapse
Try using zMooth or Button Savior. This help your hardkey a lot. Since I have zMooth and Button Savior install on my phone, I no longer have to use the hardkey.

AEBobby912 said:
Yeah thats what ive been reading, and right after i started this thread i was reading on another and read that you can fix it if you hold the power button down firmly (apparently the digitzier is right behind it)....that worked for me.
I think too much flashing and changing ROMS using the power button didnt help hehehe
Click to expand...
Click to collapse
for how long (holding of power button) ????
{edit}
!!!!! FIND SOLUTION !!!!!
The digitiZer is under the hangup button. press the button bit hard till it nudges the digitiser a little. it worked for me.
(found it from : http://www.htcphones.net/htc-hd2-problems-with-touchscreen/ )
I'm so cool now!!

I have been living on this solution for almost 2 months now.
However I can't take it anymore not because I am lazy!
but because when sometimes you need to make a quick call or grab that
camera instantly I tend to waste a good 5 minutes trying to make that hardpress on the end key work with the digitizer cable.
My question is, would changing the digitizer work? or is it something else?
Ever noticed that T-Mobile HD2 has soldered digitizer connection to the LCD vs. flex-cable socket in standard Leo?

Related

[Q] Lockscreen responsiveness

After I press the end button to wake up my HD2, about half of the time my first attempt to swipe to unlock doesn't work. Works on the second try. Any idea what might be causing this? I'm using the Hyperdroid CM7 rom.
frsh90 said:
After I press the end button to wake up my HD2, about half of the time my first attempt to swipe to unlock doesn't work. Works on the second try. Any idea what might be causing this? I'm using the Hyperdroid CM7 rom.
Click to expand...
Click to collapse
signs of Your digitizer dying,
Thanks. Any other opinions? The screen works fine after I unlock it. Just want to make sure before I think about replacing the digitizer.
frsh90 said:
Thanks. Any other opinions? The screen works fine after I unlock it. Just want to make sure before I think about replacing the digitizer.
Click to expand...
Click to collapse
Hi
Thats how the problem starts and eventually ends with the Digitizer dying out completely, the reason i would suggest to replace it asap is either u can benifit from warranty or during a total emergency my HD2 gave up completely and i had to use a phone booth to make an urgent call,,,,
regds
PS: a lot of people face this issue
frsh90 said:
After I press the end button to wake up my HD2, about half of the time my first attempt to swipe to unlock doesn't work. Works on the second try. Any idea what might be causing this? I'm using the Hyperdroid CM7 rom.
Click to expand...
Click to collapse
tried a different rom ?
frsh90 said:
After I press the end button to wake up my HD2, about half of the time my first attempt to swipe to unlock doesn't work. Works on the second try. Any idea what might be causing this? I'm using the Hyperdroid CM7 rom.
Click to expand...
Click to collapse
Hi,
Before replacing your digitizer try reading this:
http://forum.xda-developers.com/showthread.php?t=898087
This is a well known "issue".
Just tried another rom and same result. Guess it is the digitizer
malybru said:
Hi,
Before replacing your digitizer try reading this:
http://forum.xda-developers.com/showthread.php?t=898087
This is a well known "issue".
Click to expand...
Click to collapse
I think that is a different issue.. ?
frsh90 said:
After I press the end button to wake up my HD2, about half of the time my first attempt to swipe to unlock doesn't work. Works on the second try. Any idea what might be causing this? I'm using the Hyperdroid CM7 rom.
Click to expand...
Click to collapse
Damn I have the same issue. Hope it's not the digitizer though .
Have you tried hitting the end button, waiting a few seconds then swiping? I don't think it's the digitizer personally. But I have the same issue, hit the end button, swipe right away, and it's a failed swipe. The second swipe always works.
I don't think it's the digitizer because if you unlock it, then lock it, then unlock it again right away, it will ALWAYS work on the first try. I think it's rom or android related.
albanianbrotha said:
Damn I have the same issue. Hope it's not the digitizer though .
Have you tried hitting the end button, waiting a few seconds then swiping? I don't think it's the digitizer personally. But I have the same issue, hit the end button, swipe right away, and it's a failed swipe. The second swipe always works.
I don't think it's the digitizer because if you unlock it, then lock it, then unlock it again right away, it will ALWAYS work on the first try. I think it's rom or android related.
Click to expand...
Click to collapse
I have pretty much the same exact thoughts but I have the same issue in other roms apparently. I'm not sure if I want to replace the digitizer for such a small issue, but it is pretty annoying.
GUYS the digitizer WILL eventually fail, these are the warning signs

[Q] HTC HD2 Touch Screen not working!!

So recently my HTC HD2 touch screen has been working on and off.. Sometimes it would work and sometimes it dosen't?? I have searched on Google for help but everyone gets different answers on how to fix it. Some say its a hardware problem, others say it is a Rom thing, and most say just send it back to HTC or your provider to get it fixed. But I dont have a warranty on mine anymore, and I live in Canada & use rogers, so they don't carry the phone?? So I am really stuck and have thought of a couple solutions but would like to ask you XDA forum people if it has worked for you??
I was thinking mine is a digitizer problem so I post some pics here to ask if anyone else gets these problems? and if so how it might be fixed
I also thought of buying a new Digitizer from ebay and replacing mine?? has anybody that and been successful with that??
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=350480051781&category=43304&_trksid=p5197.c0.m619
Thank You for reading and taking your time to help me
The pictures at the bottom if you notice the opinion menu should not have a selected silent mode when I haven't pressed it. and the home screen should not have the light blue button lite up because I haven't pressed it?? (its in the corner of the screen) and the last pic if i am correct the "turn on usb storage" should not be blue it should be white since i haven't clicked it..
Did you find a solution to your problem? The same thing happened to my sisters phone just recently. Did replacing the digitizer work for you? Somewhere I read that pressing the end button hard enough to 'nudge' the digitizer (which is located under the end button) fixes the issue. For how long and how much truth is in that? I don't know haven't tried it.
hey!
i had the same exact problem, my htc suddenly stopped working (touchscreen) and it was weird because I never spilled any water on it, so I tried what you said, pushing hard the red button and it worked! at least it worked for me
pressing hard on the end button works for me
Hi thanks for the tip. this works for me for now...
wonder is this a sign that it is going to wear off soon.
CRAZY!!!! It worked!
Wow! Thanks alot for the tip, screen fixed again..
Where id this red button?
I think it is or POWER button or red small restart button under battery cover.
kubekpop said:
I think it is or POWER button or red small restart button under battery cover.
Click to expand...
Click to collapse
its the red end call/ power off button
and the suggestions above work perfectly cause i have that problem
it worked!!!!
At first this sulotion seem like a joke...but it WORKED!!!!...
But for me pressing hard enough is not hard enough..so i press using my teeth..like bite it ...
And it worked...
i had this problem today
i stripped the phone down and the flex cable was not connected properly so i pushed it all the way in and now the screen is fully working,
only bad thing is that i snapped the volume flex cable so now i cant navigate through magldr ???
ex5dream said:
At first this sulotion seem like a joke...but it WORKED!!!!...
But for me pressing hard enough is not hard enough..so i press using my teeth..like bite it ...
And it worked...
Click to expand...
Click to collapse
I am amazed that this actually worked! I pressed it with my teeth a few times and the screen is now fully working again!! Before I found this thread I was on the phone with T-Mobile already setting up an exchange for a new phone. Which normally they would send you a new HD2 but T-Mobile no longer has the HD2 so they make you choose from the LG MyTouch, Samsung Exhibit 2 and the HTC Radar. I was soooo ****ing pissed because none of those phones are customizable like the HD2. I did a hard reset on my phone so now I'm redownloading all my apps...pain in the ass but at least I get to keep my phone.
---------- Post added at 05:24 PM ---------- Previous post was at 04:54 PM ----------
TrevorMcCauley said:
I am amazed that this actually worked! I pressed it with my teeth a few times and the screen is now fully working again!! Before I found this thread I was on the phone with T-Mobile already setting up an exchange for a new phone. Which normally they would send you a new HD2 but T-Mobile no longer has the HD2 so they make you choose from the LG MyTouch, Samsung Exhibit 2 and the HTC Radar. I was soooo ****ing pissed because none of those phones are customizable like the HD2. I did a hard reset on my phone so now I'm redownloading all my apps...pain in the ass but at least I get to keep my phone.
Click to expand...
Click to collapse
Okay, I might have gotten excited too soon. Cause now the touch screen is on and off working...I don't know what to do. I don't want a ****ty new phone. I want my beloved HD2.
it worked for me too...awesome thanks yall
EDIT: worked temporarily for me, touchscreen stopped working after few minutes
Mine is on/off working but I've found that screen works as long as end button is not used, when I use the red button I have to wait until it sleeps to wake it with any other button instead. Maybe a couple of times before finally get it to work.
Don't know if its related. Thanks in advance.
Sent from my HTC Glacier using xda premium
TrevorMcCauley said:
I am amazed that this actually worked! I pressed it with my teeth a few times and the screen is now fully working again!! Before I found this thread I was on the phone with T-Mobile already setting up an exchange for a new phone. Which normally they would send you a new HD2 but T-Mobile no longer has the HD2 so they make you choose from the LG MyTouch, Samsung Exhibit 2 and the HTC Radar. I was soooo ****ing pissed because none of those phones are customizable like the HD2. I did a hard reset on my phone so now I'm redownloading all my apps...pain in the ass but at least I get to keep my phone.
---------- Post added at 05:24 PM ---------- Previous post was at 04:54 PM ----------
Okay, I might have gotten excited too soon. Cause now the touch screen is on and off working...I don't know what to do. I don't want a ****ty new phone. I want my beloved HD2.
Click to expand...
Click to collapse
For everyone with this problem, It means that your hard buttons are wearing out, getting sticky. Its like if the esc key on a keyboard gets stuck, nothing can be done because it keeps esc'ing, well the same applies here on the HD2. Sh*t happens. Sorry.
I love this forum
I LOVE U ALL
COZ UMKE MY PHONE COMES ALIVE , & ME 2
THANK U ALL SOOOOOOOOOOOOO MUCH
thank you for above information
Thanks a lot, htc hd2 is in live again!
Thanks a lot, Htc hd2 is in live again!
After experiencing the same issue, I was also ready to buy new one, maybe Htc Desire HD.
I was running MIUI GB, I done hard reset several times, I downgrade the phone to W6,5, but nothing Happen, I went to HTC but the phone wasn't anymore under waranty and they ask me €240.00 to fix it, then I decide to change by myself the touch screen + Digitizer €45.00 average on Ebay, and/or keypad key button flex ribbon cable parts €7.00 average on Ebay.
And then waiting for the parts I'd just install Screen off an d Lock Apkdecided to don't use anymore the power red button until that I saw this thread. To simple to be true, but I tried, and it works, not every time but most of the time.
So it is just to change the keypad key button flex ribbon cable parts €7.00 average on Ebay.
Thanks again to all of you.
Screen Issues
My screen froze up occasionally as well. Seemed like more of a software issue rather than hardware; however, when I replaced the screen it went away completely.
cannot beleive it worked
pushed really hard on tghe call end button and now the key touchscreen works. God bless the internet.

Is my touchscreen dieing?

I was running an older Paramid version of dunphp's ROM, and right before swtching the ROM my touch screen start to not function. I could not pull the ring up to unlock the screen. I rebooted multiple times. Cleared Dalvik and fixed permissions. It finally worked after attemptiing to unlock it for what seem like abother 500 times.
I was going to change over to his latest Deisre HD ROM anyway. So I did a Task 29, and cleaned and reinstalled everything from scratch. It worked perfectly for about 5 days. Now I am getting the same issue with my touch screen. It just seems to go out. Is this typically what happens when it's about to die?
Never mind. I Task29, and flashed a Windows Mobile ROM just to see, and yeah...it's dead...
cmajewsk said:
Never mind. I Task29, and flashed a Windows Mobile ROM just to see, and yeah...it's dead...
Click to expand...
Click to collapse
You have semi-dead digitizer. But it is nothing you can't temporarily fix every time it happens. Just push red (end call) button really hard for a while and it will get fixed for a while. I recommend you using button savior and lock screen with it and unlock with any other button than red one, it should be permanently fixed then. Please hit the thanks button if I helped you.
lolkoz said:
You have semi-dead digitizer. But it is nothing you can't temporarily fix every time it happens. Just push red (end call) button really hard for a while and it will get fixed for a while. I recommend you using button savior and lock screen with it and unlock with any other button than red one, it should be permanently fixed then. Please hit the thanks button if I helped you.
Click to expand...
Click to collapse
I hit the thanks button as you gave me hope. I am currently using my old TouchPro 2 with an old NRG Titanium Rom on it for the time being, but will try this today. I’ll install “button savior”, but what am I supposed to do with the app? What settings do I run? I think you are totally right about this, as I noticed when I was unlocking my phone, using the green call button worked most often, but now that’s not even working.
cmajewsk said:
I hit the thanks button as you gave me hope. I am currently using my old TouchPro 2 with an old NRG Titanium Rom on it for the time being, but will try this today. I’ll install “button savior”, but what am I supposed to do with the app? What settings do I run? I think you are totally right about this, as I noticed when I was unlocking my phone, using the green call button worked most often, but now that’s not even working.
Click to expand...
Click to collapse
Yes, I have exactly the same problem as you have. My phone was working flawlessly for like a year and a half, but last week all of a sudden the touchscreen sometimes didn't work and sometimes it did. So I tried literally everything, I was fixing my permisions all the time, wiping dalvik, task29, remaking parrtitions, even bought a new sd card. But few days ago I found a solution, by pushing red button really hard (because the digitizer is right behind it) and not using it after. The Button Savior app is a simple app that makes a very little transparent icon on your screen and when you tap it, the menu of buttons will come up (with the same buttons as your hard buttons on your device) so every time you will want to lock the device you will do it on your screen, and won't have to push the hard button and come through all the hassle of pushing the digitizer. I really hope I helped you, as this very same problem was driving my crazy for the past few days.
lolkoz said:
Yes, I have exactly the same problem as you have. My phone was working flawlessly for like a year and a half, but last week all of a sudden the touchscreen sometimes didn't work and sometimes it did. So I tried literally everything, I was fixing my permisions all the time, wiping dalvik, task29, remaking parrtitions, even bought a new sd card. But few days ago I found a solution, by pushing red button really hard (because the digitizer is right behind it) and not using it after. The Button Savior app is a simple app that makes a very little transparent icon on your screen and when you tap it, the menu of buttons will come up (with the same buttons as your hard buttons on your device) so every time you will want to lock the device you will do it on your screen, and won't have to push the hard button and come through all the hassle of pushing the digitizer. I really hope I helped you, as this very same problem was driving my crazy for the past few days.
Click to expand...
Click to collapse
Nah, that didn't work...my digitizer must be completely dead. I held the Red Button for a while and holding it down really hard...made no difference..oh well guess a dumb phone until the Prime comes out....thanks anyway.
cmajewsk said:
Nah, that didn't work...my digitizer must be completely dead. I held the Red Button for a while and holding it down really hard...made no difference..oh well guess a dumb phone until the Prime comes out....thanks anyway.
Click to expand...
Click to collapse
Aww, that's a shame. I really tought it would help. It doesn't work every time, maybe you can try it few more times. If it's not even then going to work, then maybe you should get your digitizer replaced.
Cheers
lolkoz said:
Aww, that's a shame. I really tought it would help. It doesn't work every time, maybe you can try it few more times. If it's not even then going to work, then maybe you should get your digitizer replaced.
Cheers
Click to expand...
Click to collapse
How long do you hold the red button? Also, I am pushing down really hard. I didn't know you could get the digitizer replaced...I wonder who would do that (no way would I send it to HTC and wait a month), and how much that costs...?
HTC sends phones back crazy quick. Atleast that's how it was for me. They actually sent it back the day they got it from what I remember. It did take a while though for the phone to arrive to HTC (this depend who and from where you send it though) If your phone still has warranty I seriously recommended you send it yo HTC. Just remember to flash it 100% stock before sending it.
Sent from my HD2 using XDA App
Well believe it or not, after pressing the Red phone off button for an eternity and applying a ton of pressure, it's working. I am sure it won't be for long. I have a shortcut to lock the phone on the screen. So basically your saying I should stay away from hitting the Red phone off button, or else that will kill it again? What about the other hard buttons?
I am in the UAE at present, so it might be better for me to just order a digitizer and do the repair myself. I see there are a lot of YouTube videos on the subject.
Thanks everyone for your help!

Help! Cannot unlock screen, touch function not working.

Has anyone of you guys encountered the same issue with your HTC HD2? Care to share the fix you did? Would this mean bye-bye to my HD2 already?
jutsstuj said:
Has anyone of you guys encountered the same issue with your HTC HD2? Care to share the fix you did? Would this mean bye-bye to my HD2 already?
Click to expand...
Click to collapse
If a clean install (task 29) doesn't help, then I guess you have no other option than sending it for reparation.
It seems like there is a limited life span on the touchscreen. Mine died in October, and I had to buy a replacement because nothing I did fixed the problem.
I had the same issue as you, but in my example touchscreen is slowly dying. For example I can't wake up the phone pressing right (red) button. So I learned that using any other button will not cause freeze of screen. I also discovered that if you gently slap your phone on hand, magically screen starts responding. Weird, but it's ‘working’ like this since 5 months so far.
I just encountered this problem with my HD2 as well. It seems that this is a fairly common issue. Apparently the digitizer for the touchscreen is located directly beneath the red power button and has a tendency to lose its connection.
For me, holding the red power button down with some force for about 5 seconds fixed the issue. Is this temporary? Perhaps, but it has worked just fine for a few days now. Try that out.
Can't Unlock the Phone..
I am having the same problem..I can't unlock the phone..No matter what android Rom I installed.I tried to removed the lock screen and the touch stopped working..But when the phone restarts and you put you pin etc,I can use the phone normally..but when it goes black and trying to turn it on again nothing works on the screen..
Though the hard buttom works..Home screen etc..but can't get the touch to work after the screen goes black!
It's not rom related
I have installed WM6.5 (Stock), Android GB, Android ICS, Android JB But the problem appears to be the same in all
when I press Red button touch doesn't work any more
I would go with digitizer theory
BUT my question is this:
is it gonna get worse? cause for now as long as i avoid Red button everything is OK :good:
and I love my HD2 but if getting worse is possible I have to get rid of it :crying:
Well i had the same problem.now my phone has been to the service centre for reparing
Sent from my LG P350 using xda premium
P.S. my HD2 got a dead touchscreen.so using this this till the HTC guys fix it
Anurag pandey said:
Well i had the same problem.now my phone has been to the service centre for reparing
Sent from my LG P350 using xda premium
P.S. my HD2 got a dead touchscreen.so using this this till the HTC guys fix it
Click to expand...
Click to collapse
Funny (or sad) thing is we don't have an official service center here
so only option is to replace it or sell it as the way it is
Try this:
Lock the screen normally, screen turns off. (Power button)
To turn it on again by pressing any other screen buttons other than the power button. (DONT USE THE POWER BUTTON TO DO THIS)
I found that if I do it this way, the screen runs normal.

Non-responding touch screen

Hi there guys
I am running sensation xl rom 5 months now. I am running custom android roms about two years now so I am not a complete noob.
As I was playing with backgrounds themes etc, just for a new feeling, I installed GO Launcher from market and few themes. I then noticed that the phone was becoming progressively unresponsive. Sometimes I had to press twice or wait and press again. At a point the phone became completely unresponsive. I thought that maybe the launcher did something bad to the rom so I did a clean install of the rom again. The rom was booted normally and when I reached the point were I needed to configure the rom by touching nothing happened.
Up until then I was thinking that there was something wrong with the flashing rom so I flashed another trustworthy NDT MIUI rom that I was using for over 8 months without any problems. However the exctly same thing happend when I reached the point to enter the pin the screen was unresponsive. I even went back to the original win mobile 6.5 rom (eek) but no luck.
The phone has never ever had a drop. It doesn't have a screen protector but it is good as new.
Any ideas?
Do you think that I have to replace the screen?
Please guys help, I love my HD2
It seems that your screen is dying - what is unfortunately typical in HD2. Topic was discussed many times here on xda, look for it. It also happened to me. Replacing the screen is the solution, but first you should try HR, and try to avoid pressing right (hang up) button
rexx87 said:
It seems that your screen is dying - what is unfortunately typical in HD2. Topic was discussed many times here on xda, look for it. It also happened to me. Replacing the screen is the solution, but first you should try HR, and try to avoid pressing right (hang up) button
Click to expand...
Click to collapse
thnx for the reply,
i looked before posting but nothing really helped me. Do you think that it is a coincidence that problems started when i installed the GO launcher?
Also I tried HR but nothing changed
And in the case you will have to change the touchscreen, be careful. Some new and some Chinese touchscreens are not supported by Android's kernel
try pressing alternately and simultaneously the power and call button
The "pressing the power button" trick worked but then stops working and then again and so on....Temporary fix.
I went to the HTC service and they asked 164 euros to change the screen's digitizer. No-way...
Thanx for the replies guys
HD2_TTs said:
The "pressing the power button" trick worked but then stops working and then again and so on....Temporary fix.
I went to the HTC service and they asked 164 euros to change the screen's digitizer. No-way...
Thanx for the replies guys
Click to expand...
Click to collapse
Interested in buying it : PM me if interested too!
bib*oops said:
Interested in buying it : PM me if interested too!
Click to expand...
Click to collapse
you have a pm

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