Locked Out Of My Phone - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

My 14 month old daughter got a hold of my phone and the fingerprint scanner asked me for my backup password. I proceeded to enter my password of 25 years and it told me i was wrong, it then gave me the option to use my gmail account to verify and unlock, i did that got in and replaced fingerprint with password protection. so here i am thinking everything is great, wrong. phone locks and i put in my password that i just changed it to and it tells me im wrong and now it does not give me the option to verify with my gmail account. Ive tried searching how to get into phone, suggestions were Android device manager which only locks phone and when i tried to change the password it said my phone was already locked and that the password would not be used. so the other suggestion was Samsung Find my Mobile but i have never set up a Samsung account. woe is me. Besides a master reset is there anything i can try? Thanks for all the help.

Related

Nexus one lockout screen

Whatever you do, don't use a pattern to unlock, my friend was messing around trying to guess it, i didn't mind because i know my username and password, however it doesn't even let me attempt it, it just says its invalid the second i enter it.
Now i have to hard reset.
I also found out this has been a problem with android for 2 years !
Megacamz said:
Whatever you do, don't use a pattern to unlock, my friend was messing around trying to guess it, i didn't mind because i know my username and password, however it doesn't even let me attempt it, it just says its invalid the second i enter it.
Now i have to hard reset.
I also found out this has been a problem with android for 2 years !
Click to expand...
Click to collapse
After 5 attempts, it just asks you to put in your gmail password.
Paul22000 said:
After 5 attempts, it just asks you to put in your gmail password.
Click to expand...
Click to collapse
This i am aware of, But stupid thing is it will always say that its invalid, so i googled it because i thought i was going insane and it turns out the problem is wise spread with no other fix than a hard reset,
Megacamz said:
Whatever you do, don't use a pattern to unlock, my friend was messing around trying to guess it, i didn't mind because i know my username and password, however it doesn't even let me attempt it, it just says its invalid the second i enter it.
Now i have to hard reset.
Click to expand...
Click to collapse
When I got my N1 I deliberately checked what happened if you got the unlock wrong, after a few attempts it locks for 30 seconds, after several more it offers to let you login by google username/password instead, but you can still log in with the swipe pattern if you know it. I have let people try to use the swipe pattern when they've said "that's easy I know your pattern" and they've never unlocked it, and never forced me to hard reset either ...
This is and has been a standing problem for all android devices... so far there are a few work arounds for older devices, but I don't know about the N1.
I've had this occur and I had to hard reset as a result.
Here's an issue page: http://code.google.com/p/android/issues/detail?id=4784
i was able to fix this on my droid.
pm me for a link, or gmail me (probably quicker)
[email protected]

HD2 PIN won't unlock phone with correct PIN

After having had my HD2 (4th HTC phone) for around 5-6 months, had to do a hard reset ftaer having a problem with the HD2 not recognizing my phone PIN #. Having now had the problem and doing a online search, seems this bug is a fairly common problem. I'd installed a couple of new Garmin maps (China mainland) and altered the gmsup file to read "LOCAL_VER=TAIWAN" from "LOCAL_VER=CHINA" which allows for the use of co-ordinates within GarminXT.
On the next restart of Garmin it started in Traditional Chinese, as opposed to
English or Simplified Chinese. No problem just changed the language settings to what I wanted.
Used the HD2 for several days without incident (and had not made any other changes or installed anything else), then used my Garmin on my HD2 to navigate a distance of around 380km (usually not a problem). Twice during the journey an advisory popup appeared with something like "Garmin unable... not enough memory... must shut down" - a message I've never had before, on any of my HTC's let alone the HD2.
Garmin then automatically shut down and I simply restarted it from my home screen shortcut, which it did without issue. The first time this popup message appeared I'd covered at least 150km. The second time I'd travelled another 80km or so. After it had occured again, I turned the phone off, waited 5-10 seconds and then turned the phone on again. The HD2 requested my usual SIMcard PIN, followed by the phone unlock PIN (simple 4 digit numeric PIN) and as usual I entered my respective PIN's (I use the same 4 digit PIN for both the Simcard and phone unlock). The Simcard unlocked fine, but the phone did not and I was presented with something along the lines of "incorrect password, please re-enter..."
In the end, after trying everything I could think of... soft reset, removing battery, trying PIN... 1234, 0000, 9999, and a few times getting "too many password attempts... enter a1b2c3 to continue". Once I got home a few days later I tried connecting to my two computers via activesync in the hope that they'd access what I wanted to copy etc. Unfortunately that did not work as both activesync connections asked for the phone to be unlocked, even though they'd been setup to unlock the HD2 automatically. I realised that inevitably I'd have to do a dreaded hard-reset. Pity as my last backup with Spb Backup and PIMbackup were done many months ago.
In my searches online I did find a couple of posts that made some references to users experiencing the same 'HD2 lockout' having installed Traditional Chinese and then having this problem. Though there seems there are far too many different situations that could also cause the HD2 to lock.
Also it's not the first time I've played or altered, installed GarminXT... and I don't think it's the first time I've had GarminXT start in Traditional Chinese. It maybe just coincidence... but for now, I'm trying to setup my phone back to the way it was after the dreaded reset.
password changed has happened to a fair number of people, and is probably nothing to do with the garmin stuff.
Never read of anyone finding a way around it other than hard reset, though.
i vaguely remember reading that the mentioned PIN issue is sometimes related to swype...might want to look into that avenue.
It's just happened to me. I installed swipe keyboard and done soft reset, then entered my pin but hd2 will not accept it. Any one found a solution to this?
Had this once too, though I didn't know anything about swype back then .(Didn't have it on my phone)
I simply turned off the device, removed the battery AND THE SD CARD then re-insert them after 5 minutes it should accept PIN normally (If not, then try to remove the sd card and don't re-insert it just boot) . (happened to me when i Just left Android DS V5 and went to WinMo, My device wouldn't accept the PIN)
Found this. Don't have a clue how to use this, but maybe someone knows and can shed some light.
Just check out the 'Solution' at the following address. I have not got permission to enter link or full web address.
forum.xda-developers.com/showthread.php?t=768815
Hope this can rescue my hd2 and all who have the same pin lock problem.
I also experienced this problem that HD2 forgot my PIN. even 2 my colegues too.
back in the time when I got stuck on "enter PIN" screen, I found somewhere on the internet, that HD2 only forgets PIN, when you have exchange server set up. They say that it's not HD2's fault, but microsoft's. it's just a matter of time, when you get to this problem. the only solution is HardReset without any possibility backing your data up! since then I don't use exchange at all... never again in my HD2!
HD2 unlock Pin Code for SURE....
goto: HKLM/Microsoft/Software/Shell/Lockscreen/
check for DWord: Active and change it to '0'
check for Dword: Enable and change it to '0'
check for Dword: ShowLockScreenPicker and change it to '0'
reset your device and enter ur password and it will accept it.. now in settings u can navigate to Lock option and disable it easily only if u remember your code and it does not accept the code.

Note 3 - Encrypted Phone

Long story short, my friend has his phone setup with his corporate email. For this he had to setup encryption. One day it asked him to change his PIN, which he did. Then later that day, he rebooted and neither his new PIN or old PIN work. The phone powers on and gets to this message: "Enter your PIN or password to use the encrypted phone memory."
I have tried myself both his old and new PIN, nothing works. I cant connect the phone to a PC to retrieve the pictures. All of the data is stored on the internal 32gb. All he cares about is getting the pictures off.
Any ideas, please let me know, thanks.

FRP locked Phone

Hello,
So here is the thing: I sold my phone without knowing that there is such thing like frp. I did factory reset/wipe from recovery, packed a phone and sent to new owner. Today he received a phone and mailed me that he cannot log in because it asks for old gmail account. At first I tried to find some sort of bypass but guy didn't have otg cable so I decided to change my password to temporary one, give it to him while being on the phone, then give him code that I received(two factor authentication) and he tried to log in but it just kept coming back to login screen. I read that there is such thing like 72 hours lockdown when password was changed. I told the guy to go and buy otg cable and then myself changed gmail password to new one again. And here are my questions:
1. After 72 hours which password is it going to require? The working one, the last changed or the password that was last used on that device?
2. Is this method still relevant with Android 6.0 - https://www.youtube.com/watch?v=DJ8_qbj1DPQ ?
3. Is it possible to just arrange warranty repair and get it unlocked in Samsung repair center?
4. Do you know any other solution that could help me?
You sold the guy a non-functioning phone and it's your fault. Give him his money back.

Samsung Tab A 10.1 MDM Lock

Hi. My son purchased this tablet (foolishly) from someone on Offerup. (Didn't even bother to ask the guy to unlock it or if it even worked.. Battery was completely drained..)
After his purchase they deleted their seller account and I have no way to contact them.
I come to the community of G.O.A.T.S. with an issue.
The issue is that the device has a password, and I'm unable to factory reset it because of a message that says: "MDM does not allow factory reset.. Device will now restart".
I've seen the videos where people get to the screen where they use the encryption password incorrectly a few times and the device completely wipes itself.. I'm however unable to get to this screen due to the password currently present on the device. The only thing I can think of would be attempting to flash away the files with Odin, but i'm unsure how.
We even tried a few common passwords, but none of those worked. It says device locked by IT administrator, but we've gotten that message to go away and now it just asks for a password, which we have no way of finding out. Based on my understanding, the device is in retail mode and that will have to be removed for it to function fully.
Anyone have any suggestions or workarounds? I've been browsing through the forums for awhile and haven't seen any indication of what to do.
Please help
My friend purchased the same tablet with the same MDM block on it. I haven't found a single reply or workaround on this as well. Thankfully he got it at an auction for $2 so not a big deal

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