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My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
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Click to collapse
Yep , not as much as u though , and never since installing AOKP
drawde40599 said:
Yep , not as much as u though , and never since installing AOKP
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Click to collapse
How often on stock 4.2 did you have the freezing?
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
Happens to me once every two days.
Sent from my Nexus 4 using xda app-developers app
I had random reboots from lock screen. I wiped and flashed the factory image. I haven't had the issue in the last 3 days.
Sent from my Nexus 4 using Tapatalk 2
8gb Nexus 4 stock
No issues at all.
jasonwc said:
I had random reboots from lock screen. I wiped and flashed the factory image. I haven't had the issue in the last 3 days.
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
I spoke too soon. My phone just locked up while in a deep sleep overnight. I had to Power + vol down to restart it.
+1 . Mine generally freezes overnight. When I got to unlock my nexus 4 to check the time I find the phone frozen on the lock screen then the phone reboots itself. I did a factory restore, did a factory re-flash, and nothing seems to help. Today I shut off google now to see if that was the issue. Reading through various threads it seems the problem is widespread and across multiple nexus devices including the nexus 7 and galaxy nexus. This gives me some faith that the phone itself maybe fine. Google please fix ASAP. I need my alarm in the morning, not a frozen phone. :crying:
---------- Post added at 12:21 PM ---------- Previous post was at 12:15 PM ----------
Just to add, I did a bug report and called tech support. Nothing I mentioned seemed like news to my tech nor did he have any recommendation other then to RMA. I told him I would give the phone another week to see if anything improves its stability. I still have my Gnex as a backup. I have not noticed any issues with 4.2 on my Gnex but then again it's been in my backpack since my nexus 4 arrived. Perhaps I will leave my Gnex on as we'll to see if I run into any issues with it.
Lock screen freezes once or twice every day, the fix is easy, just press the sleep button again, but its still annoying. 4.2 has pretty bad quality control.
i had the same issue on my old N4. Especially when i got incoming call, lock screen freezes all the time
I will get replacement tho..
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
I had the same issue. Seemed to be related coming out of the lockscreen after having done some BT music playback. Anyway, I had this "lockscreen widget disable" app installed. Removed it again, and now I have not had any lockups in the last 3 days.
I'm glad to know I'm not alone here. I did a full reset and I still have the problem. I get a lock 4-5 times a day.
I do use bluetooth and google music...
Knowing other people are having this issue really makes me think it's software and not hardware.
i notice that when mine freezes on the lock screen, [i use a pattern], that pressing the power button to turn the screen off then back on solves the problem.
crazeco said:
My device constantly freezes when I try to unlock it. The lock screen comes up when I push the power button and it's randomly completely non-responsive. I will lock the screen again with the power button and repeat the process and it will then work.
Anyone else having this problem on their Nexus 4?
I've tried disabling lock screen widgets with no help. All I am left to wonder is whether it's from an application I've installed.
If I want to completely reset the phone and remove any fragments of old applications, is doing a factory reset enough to get this done?
Click to expand...
Click to collapse
This is the only disappointment for me, having to press the power button a few times in order to unlock this damn phone.
Power to turn screen on, frozen touch, power to turn screen off, power to turn it on again and the it registered touch.
I am surprise not many have this problem.
A friend of mine ordered at the same time as I did, and does not have this problem.
Feels so stupid having to turn the screen on and off a couple of times to get into the homescreen.
Especially when friends asked to play with the phone and the damn thing wont unlock, and I have to explain to them the process of unlocking the phone.
I want to rma, but shoot, might not get a replacement till next year.
unfaix said:
This is the only disappointment for me, having to press the power button a few times in order to unlock this damn phone.
Power to turn screen on, frozen touch, power to turn screen off, power to turn it on again and the it registered touch.
I am surprise not many have this problem.
A friend of mine ordered at the same time as I did, and does not have this problem.
Feels so stupid having to turn the screen on and off a couple of times to get into the homescreen.
Especially when friends asked to play with the phone and the damn thing wont unlock, and I have to explain to them the process of unlocking the phone.
I want to rma, but shoot, might not get a replacement till next year.
Click to expand...
Click to collapse
RMA won't help a software defect, which it is 100%, it's freaking annoying and makes me think google literally makes the phones and never uses it to see if it has any bugs.
Same problem here. So it is hardware related?!
doquentin said:
Same problem here. So it is hardware related?!
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Click to collapse
Any updates on this issue? My lock screen still freezes.
Never had one, probably a rogue app.
You might have 3rd party application on the lock screen that does this?
Sent from my Transformer Pad TF300T using Tapatalk HD
doquentin said:
Same problem here. So it is hardware related?!
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Click to collapse
I think I've had it happen 2 or 3 times so far. I don't think it's hardware related, it seems to be software to me.
I figured out the first time it happened, if I grab and slide up to launch Google Now, it lets me unlock it. So it definitely isn't hardware, as it is registering touches.
I have my Nexus 4 for about 2 months now, and lately I have noticed a very annoying thing.
Whenever I lock my screen and then trying to quickly unlock it (using the power button), the screen lights up a little bit in a dark blue, stays like that for about 15-20 seconds, and only after that the lock screen shows up, allowing me to unlock the phone. This happens every time I try to unlock it after, let's say, less than 10 seconds after I locked it. If I unlock it after a longer period of sleep, no problem at all.
I have stock Android 4.2.2 and the phone is not rooted.
I have had installed GO Locker, and thought that it might cause the problem, but I uninstalled it. Unfortunately the problem persists.
I also had apps like Screen on / off, GO Switch, that were device administrators to allow them to lock the screen. I have unistalled them all, the same situation.
Can anybody tell me what is the cause and how could I fix this? It's really annoying when I need some quick information and I have to wait 20 second for the screen to unlock.
I'm having a sporadic problem with my xcover that i cannot diagnose. It happens very randomly, sometimes a few times a day, sometimes only 1 time in weeks. The phone functions normally and at some point i cannot wake the screen anymore, and then shortly after it freezes to the point that i need to hard restart it. So when this happens, none of the buttons do anything, so for example if i get a call the phone will ring for a bit with the screen black, me unable to do anything, then after a few seconds it freezes (if i try to call me it goes to voice mail) or if the alarm sounds i cannot stop it only if i pull out the battery, it just keeps playing at full volume with a black screen which is not responsive to the touch.
It's very frustrating that i cannot save any logs because i have to restart the phone in order to use it, and by then the problem is gone. I eliminated all the apps, so its not an app causing this. And its absolutely nothing specific that i'm doing to it. One time i just woke it up, unlocked it, looked at the clock, locked it, and when i went to wake it up again after 2-3 minutes, nothing, gone, completely unresponsive. Also, if i plug it in it makes the sound that its charging. Waiting does nothing, i tried to let it be for more the half an hour and its still the same. And it goes without saying battery is draining a lot faster when its in this 'dead' mode.
The rom with which it happens is the pre-rooted S7710XXAMB6_S7710OXEAMB3-20130713 stock rom.
Anybody has any clue?
alex_Rsa said:
I'm having a sporadic problem with my xcover that i cannot diagnose. It happens very randomly, sometimes a few times a day, sometimes only 1 time in weeks. The phone functions normally and at some point i cannot wake the screen anymore, and then shortly after it freezes to the point that i need to hard restart it. So when this happens, none of the buttons do anything, so for example if i get a call the phone will ring for a bit with the screen black, me unable to do anything, then after a few seconds it freezes (if i try to call me it goes to voice mail) or if the alarm sounds i cannot stop it only if i pull out the battery, it just keeps playing at full volume with a black screen which is not responsive to the touch.
It's very frustrating that i cannot save any logs because i have to restart the phone in order to use it, and by then the problem is gone. I eliminated all the apps, so its not an app causing this. And its absolutely nothing specific that i'm doing to it. One time i just woke it up, unlocked it, looked at the clock, locked it, and when i went to wake it up again after 2-3 minutes, nothing, gone, completely unresponsive. Also, if i plug it in it makes the sound that its charging. Waiting does nothing, i tried to let it be for more the half an hour and its still the same. And it goes without saying battery is draining a lot faster when its in this 'dead' mode.
The rom with which it happens is the pre-rooted S7710XXAMB6_S7710OXEAMB3-20130713 stock rom.
Anybody has any clue?
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Click to collapse
Same thing happen to me. I have stock rom S7710XXAMB5
What shuld I do?
also same problem
my XCover2 has the same problem. Last Week 2 to 4 times a day.
Maybe I try to reflash....
Anyone else having a similar experience and solution ? I have done a factory reset and have barely any apps. Basically when I leave it after using it I will return and be unable to turn it on. Nothing I do seems to be able to get it going again. I place it on the charger and come back a number of hours later and eventually I can get it to restart.
Not related to battery power level, and doesn't happen all the time.
Got mine today. Happened once so far. Just hold the power button for a while and it resets.
But, this better not be a daily problem.
You still have this issue?
Disable " lock on screen " option in launcher. That option give you ability tap twice to lock screen . Regurds
It only happened to me once first day, then i got two OTA updates, and it never happened again.
Occasionally my phone will just go crazy, screen will get all jittery,touching on a menu doesn't work ,it mainly happens on noughat stock and custom ROMs.,random apps popping up.any experience anything like that?a simple reboot fixes the problem.
russ722 said:
Occasionally my phone will just go crazy, screen will get all jittery,touching on a menu doesn't work ,it mainly happens on noughat stock and custom ROMs.,random apps popping up.any experience anything like that?a simple reboot fixes the problem.
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Click to collapse
It's an inherent issue with some displays present on the Moto G4. It most often happens when you charge your phone. Too much current builds into the frame of the display and you get weird ghost and jitter touches.
No way around it unless you send it in, and even then it may be only a temporary fix.
I also face this issue. Unable to find solid solution for this. Finally i decied to go for custom rom like RR and Invicta. This still comes occasionally(when Heats too much during phone charging)
russ722 said:
Occasionally my phone will just go crazy, screen will get all jittery,touching on a menu doesn't work ,it mainly happens on noughat stock and custom ROMs.,random apps popping up.any experience anything like that?a simple reboot fixes the problem.
Click to expand...
Click to collapse
On my phone this happens while not charging. Seems to happen about one out of every 3 times the phone is unlocked using the fingerprint sensor. Locking the screen and unlocking via a pin seems to be a reliable way of getting past the issue. Though occasionally it happens on the pin entry screen before it the pin has been entered. Needless to say, it IS annoying.
Same problem which is fixed.
I had this problem with the factory firmware too, intermittent bouts of the phone going crazy with phantom touches on my Moto G4. I sent it to Motorola/Lenovo after the supplier gave me their phone number and they did find the problem and fix it. Now I can play graphic intensive games even during fast charge and the phone is awesome for once. : )
Please note they will fix it for free if in warranty and bootloader not yet modified.
Pressing power button to turn off the display and then pressing power button again to turn the display back on will provide temporary relief from jittery screen. I noticed that the jittery screen has twice subsided over time but came back twice immediately after OS upgrade so blaming the problem on charging, or hardware doesn't seem accurate.
Updated 5/20/2018
As a last ditch effort prior to buying a replacement phone I deleted all apps I installed, reset phone and reinstalled fresh copies of most if the apps I needed.
I don't recall every thing I did but my focus was to delete everything I could and then reset phone back to factory state. After reinstalling, my jittery problem went away and has not returned. Your millage may very, so no promises. Phil
. I have touch screen issue(ghost touch) but this time not screen burn issue.. Now there is in winter.. I have checked battery temperature with ex kernel manager. When i go outside in fog or cool weather and when battery temprature goes to less than 20 degree Celsius phone gonna mad..back key home button automatically pressed..Is there any solution? Without going service center And fix battery battery temperature to 25 degree.?
phone going crazy
Hi,
I am having the same exact problem. I have observed that Google Assistant is intruding because each time this happens, Google Assistant is trying to run. Reboot is a temporary fix but the problem persists. I have removed most of the third party apps just to see if anything changes but it did not work.
This is not something that was happening from the start. I have the phone for about 2 months put the problem only started a couple weeks ago. I would love to hear if there is a solution and what. Thanks
Sadly, but compared to the issues visible indoors, in outdoors this Lenovo gift turns complete crap:
youtu.be/dTcHclVEfCg
"Lenovo Moto Z2 Force touchscreen gets completely unusable when getting outdoors! The video is made at about 0 degrees Celsius. So it takes about 30 sec from getting MotoZ2 Frc to sleep with pwr btn (and wakeing up back) to see the touchscreen goes crazy. At -10C, it takes ~5 sec. At +15-20C, after several min it becomes unresponsive and have to use pwr button to recover.
Lenovo, what you have done to Motorola ?!!"
Can it be fixed somehow with changing the upper protective part? I have seen comments that the touchscreen can stop working completely, if peel off the cover part..