Database Users

[TEST] touch screen/calibration issues... may have figured some things out?

Ok, so over the course of time I have owned my phone I think I may have found one of the reasons for the phone to go out of calibration in terms of touch accuracy but I just want to make sure its not just my phone doing it.
What I have noticed is that if I hold my phone at an awkward angle for a few minutes (typically 5ish minutes) the calibration will go out of whack. This notoriously happens when I have my phone in navigation mode and just laying on my lap (landscape mode). Today I was driving and I got a text mid way to where I was going so I picked the phone up to hit the talk-to-text button (which is really nice for texting while driving by the way) and it was out of calibration, could not hit the button to save my life. Similar has happened when I held the phone at an awkward angle while watching a movie laying in bed. So I would like to see if anyone gets similar results holding the phone at an awkward angle for a few minutes, I would say give it 5-10 minutes for an accurate result. Try doing things like holding it literally upside down while its in landscape mode and then switching it back to portrait and type on the small keyboard again. I would go into a program of some sort that you can test touching all areas of the screen with.
Now, it seems like before the OTA update, I would have to reset the phone and sometimes that wouldnt work still. However now (and I have tested multiple times with consistent results) that if you lock the phone and then unlock it, the calibration seems to be adjusted again.
Let me know your results.
**For the record, I have had a very positive experience with this phone since I purchased it but I have been able to replicate the "touch screen issue" many a times and would just like to get to the bottom of the issue if all else to just avoid it or tell others how to avoid it happening to them because it is quite annoying.

it sounds like a software hiccup i would hope it would be getting patched sometime..... but as of now i dont know of anyone that's got a fix for it. i have the problem from time to time but i just lock and unlock and its fine, kind of annoying but not something that makes me want to throw it out the window or anything.

Judging from the behavior, I'll place my bets on it being a software issue rather than hardware. There seems to be some hiccups between the accelerometer and the screen getting confused about angles/tilting.

didnt happen to me before upgrade. Its happened a couple of times since.
My phone had been on charge and I had changed to setting to disable it from sleeping while on charge. I had turned the screen off but it must have woke up I went to use it and couldnt hit any keys.
I thought it may be something to do with it being awake for a long time - but it could be coincidence.
I can confirm that putting the phone to sleep and waking it fixes the problem

I have the same issue. No problem before OTA and described problem after that. Grrr.

Mmm, I experienced the problem both before and after the OTA, so I dunno.

Good to know that you can just sleep the phone and then wake it back up to fix the issue now. You used to have to reboot.
I have not had the issue at all since removing live wallpapers. Maybe just a coincidence.
Do people using custom ROMS have these issues?

Ok, so there are similar results out there then and sounds like 100% confirmed just locking and relocking recalibrates the phone back into proper order, no more full reboot is needed.
For the record, I am not using a live wall paper, I have not rooted or installed any themes or anything so my phone is all stock besides the OTA update. Also, as someone else stated that you used to have to restart your phone before the update and I experienced the same thing but again now I only have to lock and unlock the phone for it to recalibrate.
Grainysand you and I seem to have had similar "issues" if you even want to call them that with before and after the OTA and I share your view that there is an issue between the accelerometer and the software recognition.

It's definitely the accelerometer. For the record, I've never had to either reboot or relock/unlock the screen to fix this. I hold the phone upright and it corrects itself, though sometimes it recurs.

I've noticed this a few times after the ota, but just turned it off/on to fix.

galaxys said:
I've noticed this a few times after the ota, but just turned it off/on to fix.
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Click to collapse
Same here. Usually when in landscape mode and the device is tipped at a 45 degree angle. I've also seen the N1 (when using the browser in landscape) scroll the page back and forth very quickly (about 1/4"). When this happen the device seems to get 'stuck' in landscape mode even when I flip it back to portrait.

After the ERE27 update, I've only really noticed the issue when I've plugged in the charger.

Huey85 said:
After the ERE27 update, I've only really noticed the issue when I've plugged in the charger.
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Click to collapse
now that I think about it, I must say that most of the time I see this happening it has been on the charger... will test later though, i doubt this would effect the issue

I think it has something to do with live wallpapers, the ones that receive input touch to react in some way or another. Its a software issue.
You could put it to sleep and on wake up its ok.
Or you could touch the buttons slightly to the right.

htcmagic said:
I think it has something to do with live wallpapers, the ones that receive input touch to react in some way or another. Its a software issue.
You could put it to sleep and on wake up its ok.
Or you could touch the buttons slightly to the right.
Click to expand...
Click to collapse
no its not the live wall papers... I have tested both with and without live wall papers and I can produce identical results as far as loss of calibration

Not sure if its the same problem but when playing games sometimes, the isnput locks up sometimes when in landscape mode. However rotating the phone between landscape & portrait mode seems to fix the problem, might help for this too.

Huey85 said:
After the ERE27 update, I've only really noticed the issue when I've plugged in the charger.
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Click to collapse
same here.

Screen wont come on after Sleep

Hey guys. Phone's been good for a long time. Ran cm6 and CM7 nightlys for a long time.. Tonight is real first big issue
WTH.. I already tried Wiping, and nandroiding.
Now booting with old builds, and new build #33 when the screen goes to sleep after initial boot. I can't get it back on no matter what. Needs a battery pull first. Odd.. I'm hoping something isn't wrong with my nexus one. It's really acting up now.. Basically the phone turns on and runs, but the minute it falls asleep it's done for. I can wake it with my Power button, but only the soft capacitive key's light up. No screen. but I can turn the screen/key's off and on with no problems with the button. Just the screen never comes on. but I can watch those softkey's do it. So the power button is working, but it could be going out. but seems to work every time.
I've officially wiped tonight. I tried a nandroid to a past build, I'm thinking I might have a hardware issue.
Any idea's. Screen wont come on after falling asleep. At all, requires a battery pull. (saw this in CM forum) guy said fix permissions fixed it. any idea's?

This might be happening because of the WiFi/BT connectivity bug. If you watch the logcat (or maybe it was in kmesg), you'll probably see lots of errors regarding mmc0.
On the other hand, anything that would get the CPU stuck at 100% throughtput, might do the same, and it might be some other bug.
Try to turn off WiFi and BT and do the same, see if it helps any.

Neither are enabled.. Now it is doing this For sure, completely everytime. I can pull battery and boot phone. Seems to run ok, can open apps. go to market. whatever. but when I go into settings I get Activity FC and it freaks out. I just tried to power off my phone. It's been at the Shutting Down spinning circle part for over 15 minutes. Is it possible the build it 512mb went bad and thats why it can't resume from standby, and stuff?
I'm still testing things. but I've completely wiped and had no luck. and also nandroided to a good working version also. Basically if my phone goes to sleep at all. I can't turn it back on. I have to pull battery.

Same thing here..
Screen will not wakeup from sleep unless I do a battery pull... Any updates?

Its been 1 year since nobody posted, anybody came up with an explanation/solution?
This Issue just appeared in my phone after two years of use.
-When the screen goes to sleep it won't be possible to switch it on again. Either via the power button, time up or proximity sensor.
-The phone and the touchscreen work as always, haptic feedback reveals my unlock slider is still active and the phone can recieve calls and notifications.
-Plugging in the phone or using another button won't revive the screen either.
-The backlight of the screen turns on, but the screen remains black.
-Only removing the battery and waiting at least 10 seconds before putting it in again will let the screen to come back.
-Shouldn't be a software problem as i have wiped several times everything that could be wiped and instaled diffrent Roms, even tested ICS.
-In my case, removing the microSD doesn't change anything.
-Swapping batteries also doesn't help.
Anybody out there with the same problem?
Programmed obsolescense on HTC?

http://forum.xda-developers.com/showpost.php?p=22625457&postcount=11

My N1 developed this issue just a few days ago- I'm looking for a solution as well. I have all of the symptoms you've described, apart from the backlight turning on as I have an AMOLED display. It's interesting to know that the backlight turns on, as it and the video signal are controlled separately (and impossible to distinguish on an AMOLED display).
I've reverted mine back to an official shipping ROM, something really ancient, and it still occurs.
Mine is also right around the 2 year mark. There are a handful of other threads on various forums which describe the same issue with the only resolution being sent in for servicing. I don't know whether it was the screen or the motherboard that was replaced, which would be very helpful to root causing the issue.
I'm not sure whether it's an issue with initializing the screen itself as it is is functional and can turn on after a battery pull/sitting for a few hours. I would guess it's something to do with a capacitor or similar, since the way to get the screen to work is a battery pull +time or to wait a long time before turning the screen back on.
It's a shame, too, because everything else is working just fine in my N1 and I think it is the perfect combination of a phone.

anomalyconcept said:
My N1 developed this issue just a few days ago- I'm looking for a solution as well. I have all of the symptoms you've described, apart from the backlight turning on as I have an AMOLED display. It's interesting to know that the backlight turns on, as it and the video signal are controlled separately (and impossible to distinguish on an AMOLED display).
I've reverted mine back to an official shipping ROM, something really ancient, and it still occurs.
Mine is also right around the 2 year mark. There are a handful of other threads on various forums which describe the same issue with the only resolution being sent in for servicing. I don't know whether it was the screen or the motherboard that was replaced, which would be very helpful to root causing the issue.
I'm not sure whether it's an issue with initializing the screen itself as it is is functional and can turn on after a battery pull/sitting for a few hours. I would guess it's something to do with a capacitor or similar, since the way to get the screen to work is a battery pull +time or to wait a long time before turning the screen back on.
It's a shame, too, because everything else is working just fine in my N1 and I think it is the perfect combination of a phone.
Click to expand...
Click to collapse
Format your SD-Card. It's known to fix it.

Thanks for your suggestion, but unfortunately it does not fix my issue.
I've tried different SD cards, repartitioned & formatted the card (previously had a sd-ext partition), and even running it without an SD card- all either won't turn the screen on during boot (starting with the battery out) or will fail to wake the screen.
My logs don't show the mmc0 errors which would indicate an issue with the card; it seems to be pretty normal for the screen turning on and off, just that the screen doesn't actually initialize and display anything.
About a week before the screen wake issue developed, I had a problem with the camera and gallery thinking that the SD card was not present. I eventually wiped and reloaded an older ROM and the problem went away.

I replaced the AMOLED screen and it now properly works. Since the screen was able to turn on by itself after an hour or so, I suspect it might be a capacitor or something that's gone bad on the flex cable itself. I'm not sure how much effort I'll spend tracing it down, but I might at least give it a shot.

Change the Screen
Had same issue with a Nexus 5. I changed the screen and it worked great.
xguntherc said:
Hey guys. Phone's been good for a long time. Ran cm6 and CM7 nightlys for a long time.. Tonight is real first big issue
WTH.. I already tried Wiping, and nandroiding.
Now booting with old builds, and new build #33 when the screen goes to sleep after initial boot. I can't get it back on no matter what. Needs a battery pull first. Odd.. I'm hoping something isn't wrong with my nexus one. It's really acting up now.. Basically the phone turns on and runs, but the minute it falls asleep it's done for. I can wake it with my Power button, but only the soft capacitive key's light up. No screen. but I can turn the screen/key's off and on with no problems with the button. Just the screen never comes on. but I can watch those softkey's do it. So the power button is working, but it could be going out. but seems to work every time.
I've officially wiped tonight. I tried a nandroid to a past build, I'm thinking I might have a hardware issue.
Any idea's. Screen wont come on after falling asleep. At all, requires a battery pull. (saw this in CM forum) guy said fix permissions fixed it. any idea's?
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Click to collapse

my atrix locks up

i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one

kga943 said:
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
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Click to collapse
Did you install any applications from the market? Is your phone freezing while a certain application is open or does it freeze even on the homescreen? If you have a lot of applications installed try to deinstall and look if it becomes better. If not try a factory reset. If it still freezes than return it for a new one.

Would you mind saying what you were doing when it locks up?
If it's during Music, it doesn't actually lock up, it just shows a black screen for about half a minute. Everything still functions, it just doesn't show.

Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App

I have a feeling there is a bad batch of units out there.
Try factory reset and see if it continues to lock up, if it does, return it for another.

kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Sounds like a broken phone. Try a factory reset (if you return it they anyway ask if you did that) and if that won't help get a new one....

kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Same thing happened to me yesterday, the light was very dim green and the phone did not respond until I pulled the battery. It hasn't happened again.
I've already had to replace my Atrix for another issue. Right now my confidence in this phone is not very high, but it is brand new. Lots of issues will probably pop up and be fixed via software updates- at least I hope thats the case.

It really feels like all the issues people are having with this phone are software related. Maybe motorolla will just cave and give us gingerbread with no blur

I've had the same problem while playing music...over the past 3 days after about 30 minutes of tunes it'll lock up and after another 5 reset itself...i've done the reset after the second and it still does it...i'm bout to take it back and exchange it...i expect glitches but damn.
Motorola Atrix (stock)
AT&T Fuze (Energy.RAPHAEL.21916.Sense2.5.Cookie.2.0.sencity)

I have had the issue happen 2 me twice in 3 days, the last time was when adding the note widget to screen. It was not completely locked up just the touch screen, i could press the power off button but the touch screen would not let me shutdown

something you might want to try if a factory reset doesn't work would be a reinstall from the recovery menu.
power your phone off
hold the down volume key and the power button
release the power button once the phone begins to boot
keep holding the down volume button until you see "fastboot" at the top of the screen
now be careful, the down volume button navigates through the boot options and the up volume selects one
so press the down volume button until you come across "android recovery"
once you see it press the up volume button to select it
once you get to the screen with the exclamation mark tap the bottom right of the touchscreen, this should pop up the recovery menu
select wipe data/factory reset
let the phone do it's thing
good luck
I've seen this resolve some audio codec issues that were causing the phone's mic to not work, dunno if it'll work for your issue but it can't hurt to try.
best of luck
bl4ck0ut

I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.

mrlinux11 said:
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
Click to expand...
Click to collapse
I have the same problem (screen randomly locks up once or twice a day, buttons dead) and have found the above "solution" to work perfectly, also. The problem however is that pressing the power button twice and unlocking the phone is not exactly elegant especially if the screen locks while you are trying to answer an incoming call.
I changed my battery settings to "performance mode" as I read somewhere that that might help. I will let you know if that seems to resolve the issue.

Changing battery setting doesn't seem to do anything. I still get my share of frozen/locked up screens a few times a day. Still have not figured out how to replicate the behavior. It really does seem random.

I've been suffering from this as well, I'm going to try to exchange my phone and see if that helps.

Exchanged my phone today. So far I haven't seen any locked/frozen screen issues. I am relieved. Maybe there are just a few bad units out there.
Also for what it is worth ... the lady at AT&T told me that taking out the battery while the phone is on would fix it. Since I never figured out how to replicate the behavior I couldn't verify that her suggestion would indeed actually fix the problem and demanded an exchange anyways.

atrix does lock up and have glitches
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)

It happened to me as well. I had installed some apps but when it froze it had been off (the screen that is) so it was sitting then when I tried to open it by pressing the power button the green light came on but it would not wake. I removed the battery, replaced it then it did the same thing again (including the green light). I removed and installed the battery once more then it was fine. It must have been something in the backround but not sure as to what that was. Hasnt happened again though.

pedroosan said:
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
Click to expand...
Click to collapse
strange, skype worked for me... oh well.
did you ever find a solution for the lockup issue, have the same thing, very frustrating but not as frequent as you thankfully.

My Atrix started to freeze up when I undervolted the CPU using SetCPU and I would have to pull the battery out and restart it. I increased the voltage settings and it hasn't locked up since, so if you have undervolted your CPU and your phone is locking up, you should increase the voltages.

Screen goes black & everything disabled for 60seconds.

Once in a while my screen will go completely BLACK outta nowhere... NOTHING I do brings screen back on or does ANYTHING at all UNTIL about 30-60 seconds it suddenly comes back on..
**Here is the curious part.. When screen comes back it is ALWAYS in CAMERA mode! weird right? I'm thinking maybe a virus though have found none...
My ONLY other guess is that it may be related to app LASTPASS as im running it at time AND it has a screenlock function after idle timer...
The part with camera showing up on return is quite disturbing though, although maybe thats a result of me pressing every button possible during blackout??
Any clues or similar experiences? It used to occur daily.. Now just once a week.. Every virus spyware scan came clean.. Tho since phone is NOT rooted im skeptical how accurate these virus/trojan screeners can be without system access?
Phone has never been out of my possession & utilize screenlock since day 1...
??

Ghost touch issue

It seems my phone has a problem of ghost touch. The status bar slides down automatically and randomly. I turned on developer mode to see what happened, it seems, some coordinates near (320, 0) are clicked very often with no reason at all. It annoys me a lot since it interrupts my normal operation. Did someone has the same problem? And how do you solve it? Thanks

I had the same issue. top right of my screen would think it was being touch when it wasnt.

Yes, my wife's ph-1 has this issue. the ghost touches liked a bunch of Instagram posts, it was hilarious seeing my wife's reaction to this, and then she had to go back and unlike a bunch of crap posts.
But this is an issue and very serious one. I believe this could be also causing battery drain if it interacts with OS and causes deep sleep not to kick in when it should. If the issue happens again I will be contacting support to get this BS sorted out.

I have this issue on the oreo beta although it will keep touching the same spot continuously for about a minute or so and if it happens while the phones locked i cant do anything till it stops luckily its been happening less and less often

I had this happen on one phone but not the others, worse when the phone got hot
i think it's the screen, if you look closely, its not flat. Mine is kinda wavey at the edges, like there's a little too much adhesive, and i think that waviness gets worse when the phone gets hot, and causes the phantom touch

glasscitysd said:
I have this issue on the oreo beta although it will keep touching the same spot continuously for about a minute or so and if it happens while the phones locked i cant do anything till it stops luckily its been happening less and less often
Click to expand...
Click to collapse
It was gone for 3 days and now the problem is back today. I tried to restart in safe mode and problem is still there so it is a system issue, not caused by third party app.

Same issue here. No rhyme or reason I can see as to why

Mine was happening on my old PH-1 without the earpiece screen, but i got the new version i got has no issue.

This issue is very annoying I'm thinking of returning the device to Sprint and getting another but since it happens so random I wouldn't even be able to show them the issue. Thought it was an issue with the oreo beta but after going back to stock I still have the issue starting to regret buying this phone

I've never experienced this issue on mine

Bump. Been happening to me on Oreo beta. About once or twice a day it happens. I just lock and unlock the phone and it stops. It's weird. I think it has something to do with the screen sensitivity. It's more prone to happening when the device screen is all smudgy or if I just washed my hands.

I have the same issue too.
https://www.youtube.com/watch?v=wbHtJLQEU7o

Me too

Same issue here as well. I did the touch sensitivity trick as well and still getting it. Hope its a software issue and not a hardware one.

I haven't encountered ghost touch but encountered slow responding touch issue. Sometimes the touchscreen will respond to my command slower like 3-4 secs after i touch the screen. Every time this issue appears, a restart of my phone will clear it. Very likely software issue. I'm still on nougat, hopefully they fix it on Oreo before it goes out of beta.

My first PH-1 would become touch unresponsive for 30+ seconds all the time (it was fully updated at the time). It seemed to happen more frequently when I was typing on the stock keyboard. I eventually returned it and bought another several weeks later. I've had no issues with the new one-quite happy with it. I'm running the Beta2 update and enjoying it.

boidsonly said:
My first PH-1 would become touch unresponsive for 30+ seconds all the time (it was fully updated at the time). It seemed to happen more frequently when I was typing on the stock keyboard. I eventually returned it and bought another several weeks later. I've had no issues with the new one-quite happy with it. I'm running the Beta2 update and enjoying it.
Click to expand...
Click to collapse
That's good to know. Mine also happened when using the keyboard occasionally as well. I have a replacement set coming as my original set's packaging did not come with the pull tab on the box and there was a fingerprint smudge at the back of the phone when i took the phone out of the box the first time. I presumed mine was a used/returned set, not new as what i had ordered. Hope the new set fixes the issue.

My phone has the same issue whenever I'm charging it and using it at the same time it's registering multiple touches when I'm using just one finger on the screen, it mostly happen when I'm doing a long press action. In developers option I have show taps enable so I'm able to see all ghost touches.

I fixed my ghost touch issue with a simple hard reset.

It will come back sadly