i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
kga943 said:
i have had my atrix for 4 days now and its locked up 3 times were i had to take the battery out to restart it anyone else have this problem anyone no how to fix it or should i return it for a new one
Click to expand...
Click to collapse
Did you install any applications from the market? Is your phone freezing while a certain application is open or does it freeze even on the homescreen? If you have a lot of applications installed try to deinstall and look if it becomes better. If not try a factory reset. If it still freezes than return it for a new one.
Would you mind saying what you were doing when it locks up?
If it's during Music, it doesn't actually lock up, it just shows a black screen for about half a minute. Everything still functions, it just doesn't show.
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
I have a feeling there is a bad batch of units out there.
Try factory reset and see if it continues to lock up, if it does, return it for another.
kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Sounds like a broken phone. Try a factory reset (if you return it they anyway ask if you did that) and if that won't help get a new one....
kga943 said:
Two times trying to answer a call the screen would not unlock nothing would work I had to take the battery out and just todayit was sitting on my desk and it would not turn on when I tried to use it
The green message light was on very dim and I had to take the battery out
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Same thing happened to me yesterday, the light was very dim green and the phone did not respond until I pulled the battery. It hasn't happened again.
I've already had to replace my Atrix for another issue. Right now my confidence in this phone is not very high, but it is brand new. Lots of issues will probably pop up and be fixed via software updates- at least I hope thats the case.
It really feels like all the issues people are having with this phone are software related. Maybe motorolla will just cave and give us gingerbread with no blur
I've had the same problem while playing music...over the past 3 days after about 30 minutes of tunes it'll lock up and after another 5 reset itself...i've done the reset after the second and it still does it...i'm bout to take it back and exchange it...i expect glitches but damn.
Motorola Atrix (stock)
AT&T Fuze (Energy.RAPHAEL.21916.Sense2.5.Cookie.2.0.sencity)
I have had the issue happen 2 me twice in 3 days, the last time was when adding the note widget to screen. It was not completely locked up just the touch screen, i could press the power off button but the touch screen would not let me shutdown
something you might want to try if a factory reset doesn't work would be a reinstall from the recovery menu.
power your phone off
hold the down volume key and the power button
release the power button once the phone begins to boot
keep holding the down volume button until you see "fastboot" at the top of the screen
now be careful, the down volume button navigates through the boot options and the up volume selects one
so press the down volume button until you come across "android recovery"
once you see it press the up volume button to select it
once you get to the screen with the exclamation mark tap the bottom right of the touchscreen, this should pop up the recovery menu
select wipe data/factory reset
let the phone do it's thing
good luck
I've seen this resolve some audio codec issues that were causing the phone's mic to not work, dunno if it'll work for your issue but it can't hurt to try.
best of luck
bl4ck0ut
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
mrlinux11 said:
I have found a fix for my lockup issue. If the screen is on and lockup (no touch screen) press the power button 2, turns off the display and turns it back on and everything continues to work fine.
Click to expand...
Click to collapse
I have the same problem (screen randomly locks up once or twice a day, buttons dead) and have found the above "solution" to work perfectly, also. The problem however is that pressing the power button twice and unlocking the phone is not exactly elegant especially if the screen locks while you are trying to answer an incoming call.
I changed my battery settings to "performance mode" as I read somewhere that that might help. I will let you know if that seems to resolve the issue.
Changing battery setting doesn't seem to do anything. I still get my share of frozen/locked up screens a few times a day. Still have not figured out how to replicate the behavior. It really does seem random.
I've been suffering from this as well, I'm going to try to exchange my phone and see if that helps.
Exchanged my phone today. So far I haven't seen any locked/frozen screen issues. I am relieved. Maybe there are just a few bad units out there.
Also for what it is worth ... the lady at AT&T told me that taking out the battery while the phone is on would fix it. Since I never figured out how to replicate the behavior I couldn't verify that her suggestion would indeed actually fix the problem and demanded an exchange anyways.
atrix does lock up and have glitches
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
It happened to me as well. I had installed some apps but when it froze it had been off (the screen that is) so it was sitting then when I tried to open it by pressing the power button the green light came on but it would not wake. I removed the battery, replaced it then it did the same thing again (including the green light). I removed and installed the battery once more then it was fine. It must have been something in the backround but not sure as to what that was. Hasnt happened again though.
pedroosan said:
lock up glitch:
While in standby (screen black), it locks up. You obviously don't know when exactly it happens as it's lying around in standby. When you press the powerbutton to wake it up, nothing happens. You can try what you want, long press, several presses, just dead phone. As if the battery losts juice, but 2 times it happened and the battery was above 50%.
Tired to connect the charger while in that lock-up state. Nothing happens The notification light remains black as well.
The 2nd time this happened to me, I had the idea to call myself and see if just the powerbutton has a glitch and the phone is actually running just remaining in standby with a black screen. But nope, the phone didn't ring or wake up.
Only way to recover is to take the battery out.
I didn't mess with my phone and was very careful in which apps I installed. The only ones I have are very populoar 4+star apps:
extended controls
easy profiles
the other apps are most of the time not even running:
photoaf, vignette, imdb, nytimes, fb, skype, pandora, screen filter, droid light, prozoom5x camera
No games at all installed...
The 2nd glitch that happened to me a couple of times is that the finger print sensor is not working: It doesn't display any message as in " did not verify, too short, ..." it's just dead, the only way to get in is to punch in the number code.
This is typically fixed after switching the phone off fully.
Of course skype also doesn't work on my atrix (well known mic issue)
Click to expand...
Click to collapse
strange, skype worked for me... oh well.
did you ever find a solution for the lockup issue, have the same thing, very frustrating but not as frequent as you thankfully.
My Atrix started to freeze up when I undervolted the CPU using SetCPU and I would have to pull the battery out and restart it. I increased the voltage settings and it hasn't locked up since, so if you have undervolted your CPU and your phone is locking up, you should increase the voltages.
Related
It all started when I upgraded to a new rom. So the first thing I did was ditch the rom and install a new rom. I was running Black 3.0.1 and now updated to Black Satin.
The time it takes to lock up seems to very. I have had times where I could leave it for 4hrs and then hit the power button and it comes to life, other times I can have it sit for 30mins and hit the power button only to find it won't wake up. When it is in its locked up state, it won't even receive calls. It just sits there with the top right led blinking green. Its really getting frustrating.
In order to get it to come back I have to push the reset button on the bottom of the phone with my stylus.
I have been reading as many "lock up" threads as I can on the forum and so far it seems that most are to do with Push Mail. Which I don't use.
Any suggestions will be much appreciated.
I dont know if its a ROM issue as my does this sometimes (dont know about incoming calls as i dont get that many anyway) I am on the stock T-Mobile rom
I dont use push mail either
doesn't happen much to me (now i said i bet it does it all the time )
I think it seems to do it when i havnt soft restarted it for a while, so it could be that the lock up is due to memory or something and it just needs a soft reset to clear it down
I also have this problem, only a soft reset makes the phone respond. This happens sometimes when the phone has only been reset an hour previously.
It also happened once during the night and caused my alarm to not go off, so I only made it to the office for 10:30!!
Did you guys find a solution or did the problem just go away?
bump
got the same problem.
For me the problem went away only after I installed a new radio and new rom. I honestly don't know what was causing the problem. But it went away and I am happy. There might have been an issue with an installed app, but I never did find any app that directly caused the issue.
So, I've noticed that after the update the sleep/wake button has been acting up. I've found that sometimes you need to press it twice in order for it to register. Also then, sometimes after it would wake then fall back asleep within seconds of pressing the button. Anybody else experiencing this?
ztm
Yes! I might be able to second this. Thought I was imagining it.
Not yet able to reproduce it on demand.
I can recreate this and it's driving me nuts. But it wasn't due to the update. It's been happening for a few weeks now.
The power button to wake up the phone has been glitchy since the beginning for me. And the fact that the power button doesn't have good feedback when pressed, gives it some ambiguity whether you really pressed it.
I too am suddenly experiencing problems with the power key, everything works normally except now it no longer responds to a quick push to put it into standby. Long push still works. It was working fine after the update, it just happened suddenly.
You can use Keyguard Disabler, and it will allow you to wake the phone from virtually any "hardware" button.
One other issue is that it disables the lock screen completely, which some people feel is not a solution.
Maybe if you emailed the developer you could request that it not disable the lock screen yet still wake the phone from any hardware button, which I think is what we all want.
Anyway, I have to give it a thumbs up as a temporary, albeit not perfect and very unsecure, solution.
I don't have your problem, but as a former iphone user, I'm used to the home button to wake up the phone.
I'm having all kinds of problems since the update. This is one of them.
I agree with you.. for some reason. My battery drains like a mothafuga now. Today for exampe.
, I went to work at ten. Went to break two hours later and the battery was at 82% from 98%.. just sitting there idling.. why??
I also experienced this and also sometimes it wont wake up at all. It registers no input. I have to pull the battery and restart the phone.
I'm getting this, discussed it briefly elsewhere in this forum..
It's got gradually worse over the last few days for me. If you're still in your 14 days I'd ring now to get a replacement. I'm going to have to send mine off and be without it for a week.. Harsh.
Looks like it might be a fairly widespread hardware issue.
^Let us know how the fix goes. I'm not having an issue with it...yet! It's amazing HTC only made 2 hardware buttons and still couldn't have better than 50% success rate
its weird now... the button is acting fine.. dont send it in...... give it a couple days because mine did it a whole ton and then its gone. if you're really partial to your nexi, i'd just keep it... things will probably shape up
How odd, I've kind of discovered if I hold down the left hand side of the power button quite hard with my nail and rock it accross it works OK. Will wait it out like you said and see.
Sleep Button Un Responsive
Im also have the same problems where my Power Button is starting to not respong. I have to pres it like 5 to 10 times before it actually wake up or does anything. Even wile the phone is off like if I pull out the battery. When I put the battery back in, I have to press the button like 7 times before the phone responds and power up the phone.
Any suggestions or solutions?
Will HTC fix this problem for free with an unlocked bootloader?
nope unfortunately i learned that the hard way... $55
>>I agree with you.. for some reason. My battery drains like a mothafuga now. Today for exampe., I went to work at ten. Went to break two hours later and the battery was at 82% from 98%.. just sitting there idling.. why??
----------
Most of you know this but maybe it helps some.
You have to manage it a bit. Turn Bluetooth/Wifi/3G/GPS/AutoSync off when not needed..
Speaking of which.. does anyone know of a smart App that lets you toggle between programmable profiles for the above list of settings?
Also discharge/recharge the battery completely every once in a while. Makes sense to have an extra USB cable @ work as well.
I find that my Minis' on/off button is unresponsive occasionally and I was wondering if anyone else felt theres was also?
Ive only had this issue when the phones locked and I bring it in and out of showing me my status. It appears the bottom icons have to light up before it will react to my press of the on/off button again.
Same for me ! Sometime I need to remove battery to restart using my HD MINI ...
Any solution ?
hi there
i think i have bad news!!!
my phone is Unresponsive sometime and some time turn display on show me you want turn off divece???
do you remember this problem on Nexus one????
i think our PDA had that problem too!!!
it's just my idea but i think it's true!!
any idea??
brutaled said:
I find that my Minis' on/off button is unresponsive occasionally and I was wondering if anyone else felt theres was also?
Ive only had this issue when the phones locked and I bring it in and out of showing me my status. It appears the bottom icons have to light up before it will react to my press of the on/off button again.
Click to expand...
Click to collapse
I have the same problem, sometimes, the button is not responsive. There should be a solution for it. Someone has to report to htc.
I have the same problem, i think that it is caused by either to many running applications or by a application that hangs.
for the most i just have to wait a minute or two and then it works again.
Last time i connected the charger, it also worked and i have also tried to call the phone from another phone. it also worked.
/Floffy
Floffy said:
I have the same problem, i think that it is caused by either to many running applications or by a application that hangs.
for the most i just have to wait a minute or two and then it works again.
Last time i connected the charger, it also worked and i have also tried to call the phone from another phone. it also worked.
/Floffy
Click to expand...
Click to collapse
yes... I think it's because of many programs... I have this when I'm doing something and I push the button fast to turn of the screen and suddenly remember I forgot something and push it again to turn on... I think It's normal!!
sometimes it's anything but normal, but i found a soft reset (or hard reset for that matter) often is the solution. So it's most likely an application or process that hangs, leaving it for a few minutes and then trying to unlock it usually does the trick
Hey guys. Phone's been good for a long time. Ran cm6 and CM7 nightlys for a long time.. Tonight is real first big issue
WTH.. I already tried Wiping, and nandroiding.
Now booting with old builds, and new build #33 when the screen goes to sleep after initial boot. I can't get it back on no matter what. Needs a battery pull first. Odd.. I'm hoping something isn't wrong with my nexus one. It's really acting up now.. Basically the phone turns on and runs, but the minute it falls asleep it's done for. I can wake it with my Power button, but only the soft capacitive key's light up. No screen. but I can turn the screen/key's off and on with no problems with the button. Just the screen never comes on. but I can watch those softkey's do it. So the power button is working, but it could be going out. but seems to work every time.
I've officially wiped tonight. I tried a nandroid to a past build, I'm thinking I might have a hardware issue.
Any idea's. Screen wont come on after falling asleep. At all, requires a battery pull. (saw this in CM forum) guy said fix permissions fixed it. any idea's?
This might be happening because of the WiFi/BT connectivity bug. If you watch the logcat (or maybe it was in kmesg), you'll probably see lots of errors regarding mmc0.
On the other hand, anything that would get the CPU stuck at 100% throughtput, might do the same, and it might be some other bug.
Try to turn off WiFi and BT and do the same, see if it helps any.
Neither are enabled.. Now it is doing this For sure, completely everytime. I can pull battery and boot phone. Seems to run ok, can open apps. go to market. whatever. but when I go into settings I get Activity FC and it freaks out. I just tried to power off my phone. It's been at the Shutting Down spinning circle part for over 15 minutes. Is it possible the build it 512mb went bad and thats why it can't resume from standby, and stuff?
I'm still testing things. but I've completely wiped and had no luck. and also nandroided to a good working version also. Basically if my phone goes to sleep at all. I can't turn it back on. I have to pull battery.
Same thing here..
Screen will not wakeup from sleep unless I do a battery pull... Any updates?
Its been 1 year since nobody posted, anybody came up with an explanation/solution?
This Issue just appeared in my phone after two years of use.
-When the screen goes to sleep it won't be possible to switch it on again. Either via the power button, time up or proximity sensor.
-The phone and the touchscreen work as always, haptic feedback reveals my unlock slider is still active and the phone can recieve calls and notifications.
-Plugging in the phone or using another button won't revive the screen either.
-The backlight of the screen turns on, but the screen remains black.
-Only removing the battery and waiting at least 10 seconds before putting it in again will let the screen to come back.
-Shouldn't be a software problem as i have wiped several times everything that could be wiped and instaled diffrent Roms, even tested ICS.
-In my case, removing the microSD doesn't change anything.
-Swapping batteries also doesn't help.
Anybody out there with the same problem?
Programmed obsolescense on HTC?
http://forum.xda-developers.com/showpost.php?p=22625457&postcount=11
My N1 developed this issue just a few days ago- I'm looking for a solution as well. I have all of the symptoms you've described, apart from the backlight turning on as I have an AMOLED display. It's interesting to know that the backlight turns on, as it and the video signal are controlled separately (and impossible to distinguish on an AMOLED display).
I've reverted mine back to an official shipping ROM, something really ancient, and it still occurs.
Mine is also right around the 2 year mark. There are a handful of other threads on various forums which describe the same issue with the only resolution being sent in for servicing. I don't know whether it was the screen or the motherboard that was replaced, which would be very helpful to root causing the issue.
I'm not sure whether it's an issue with initializing the screen itself as it is is functional and can turn on after a battery pull/sitting for a few hours. I would guess it's something to do with a capacitor or similar, since the way to get the screen to work is a battery pull +time or to wait a long time before turning the screen back on.
It's a shame, too, because everything else is working just fine in my N1 and I think it is the perfect combination of a phone.
anomalyconcept said:
My N1 developed this issue just a few days ago- I'm looking for a solution as well. I have all of the symptoms you've described, apart from the backlight turning on as I have an AMOLED display. It's interesting to know that the backlight turns on, as it and the video signal are controlled separately (and impossible to distinguish on an AMOLED display).
I've reverted mine back to an official shipping ROM, something really ancient, and it still occurs.
Mine is also right around the 2 year mark. There are a handful of other threads on various forums which describe the same issue with the only resolution being sent in for servicing. I don't know whether it was the screen or the motherboard that was replaced, which would be very helpful to root causing the issue.
I'm not sure whether it's an issue with initializing the screen itself as it is is functional and can turn on after a battery pull/sitting for a few hours. I would guess it's something to do with a capacitor or similar, since the way to get the screen to work is a battery pull +time or to wait a long time before turning the screen back on.
It's a shame, too, because everything else is working just fine in my N1 and I think it is the perfect combination of a phone.
Click to expand...
Click to collapse
Format your SD-Card. It's known to fix it.
Thanks for your suggestion, but unfortunately it does not fix my issue.
I've tried different SD cards, repartitioned & formatted the card (previously had a sd-ext partition), and even running it without an SD card- all either won't turn the screen on during boot (starting with the battery out) or will fail to wake the screen.
My logs don't show the mmc0 errors which would indicate an issue with the card; it seems to be pretty normal for the screen turning on and off, just that the screen doesn't actually initialize and display anything.
About a week before the screen wake issue developed, I had a problem with the camera and gallery thinking that the SD card was not present. I eventually wiped and reloaded an older ROM and the problem went away.
I replaced the AMOLED screen and it now properly works. Since the screen was able to turn on by itself after an hour or so, I suspect it might be a capacitor or something that's gone bad on the flex cable itself. I'm not sure how much effort I'll spend tracing it down, but I might at least give it a shot.
Change the Screen
Had same issue with a Nexus 5. I changed the screen and it worked great.
xguntherc said:
Hey guys. Phone's been good for a long time. Ran cm6 and CM7 nightlys for a long time.. Tonight is real first big issue
WTH.. I already tried Wiping, and nandroiding.
Now booting with old builds, and new build #33 when the screen goes to sleep after initial boot. I can't get it back on no matter what. Needs a battery pull first. Odd.. I'm hoping something isn't wrong with my nexus one. It's really acting up now.. Basically the phone turns on and runs, but the minute it falls asleep it's done for. I can wake it with my Power button, but only the soft capacitive key's light up. No screen. but I can turn the screen/key's off and on with no problems with the button. Just the screen never comes on. but I can watch those softkey's do it. So the power button is working, but it could be going out. but seems to work every time.
I've officially wiped tonight. I tried a nandroid to a past build, I'm thinking I might have a hardware issue.
Any idea's. Screen wont come on after falling asleep. At all, requires a battery pull. (saw this in CM forum) guy said fix permissions fixed it. any idea's?
Click to expand...
Click to collapse
Occasionally my phone will just go crazy, screen will get all jittery,touching on a menu doesn't work ,it mainly happens on noughat stock and custom ROMs.,random apps popping up.any experience anything like that?a simple reboot fixes the problem.
russ722 said:
Occasionally my phone will just go crazy, screen will get all jittery,touching on a menu doesn't work ,it mainly happens on noughat stock and custom ROMs.,random apps popping up.any experience anything like that?a simple reboot fixes the problem.
Click to expand...
Click to collapse
It's an inherent issue with some displays present on the Moto G4. It most often happens when you charge your phone. Too much current builds into the frame of the display and you get weird ghost and jitter touches.
No way around it unless you send it in, and even then it may be only a temporary fix.
I also face this issue. Unable to find solid solution for this. Finally i decied to go for custom rom like RR and Invicta. This still comes occasionally(when Heats too much during phone charging)
russ722 said:
Occasionally my phone will just go crazy, screen will get all jittery,touching on a menu doesn't work ,it mainly happens on noughat stock and custom ROMs.,random apps popping up.any experience anything like that?a simple reboot fixes the problem.
Click to expand...
Click to collapse
On my phone this happens while not charging. Seems to happen about one out of every 3 times the phone is unlocked using the fingerprint sensor. Locking the screen and unlocking via a pin seems to be a reliable way of getting past the issue. Though occasionally it happens on the pin entry screen before it the pin has been entered. Needless to say, it IS annoying.
Same problem which is fixed.
I had this problem with the factory firmware too, intermittent bouts of the phone going crazy with phantom touches on my Moto G4. I sent it to Motorola/Lenovo after the supplier gave me their phone number and they did find the problem and fix it. Now I can play graphic intensive games even during fast charge and the phone is awesome for once. : )
Please note they will fix it for free if in warranty and bootloader not yet modified.
Pressing power button to turn off the display and then pressing power button again to turn the display back on will provide temporary relief from jittery screen. I noticed that the jittery screen has twice subsided over time but came back twice immediately after OS upgrade so blaming the problem on charging, or hardware doesn't seem accurate.
Updated 5/20/2018
As a last ditch effort prior to buying a replacement phone I deleted all apps I installed, reset phone and reinstalled fresh copies of most if the apps I needed.
I don't recall every thing I did but my focus was to delete everything I could and then reset phone back to factory state. After reinstalling, my jittery problem went away and has not returned. Your millage may very, so no promises. Phil
. I have touch screen issue(ghost touch) but this time not screen burn issue.. Now there is in winter.. I have checked battery temperature with ex kernel manager. When i go outside in fog or cool weather and when battery temprature goes to less than 20 degree Celsius phone gonna mad..back key home button automatically pressed..Is there any solution? Without going service center And fix battery battery temperature to 25 degree.?
phone going crazy
Hi,
I am having the same exact problem. I have observed that Google Assistant is intruding because each time this happens, Google Assistant is trying to run. Reboot is a temporary fix but the problem persists. I have removed most of the third party apps just to see if anything changes but it did not work.
This is not something that was happening from the start. I have the phone for about 2 months put the problem only started a couple weeks ago. I would love to hear if there is a solution and what. Thanks
Sadly, but compared to the issues visible indoors, in outdoors this Lenovo gift turns complete crap:
youtu.be/dTcHclVEfCg
"Lenovo Moto Z2 Force touchscreen gets completely unusable when getting outdoors! The video is made at about 0 degrees Celsius. So it takes about 30 sec from getting MotoZ2 Frc to sleep with pwr btn (and wakeing up back) to see the touchscreen goes crazy. At -10C, it takes ~5 sec. At +15-20C, after several min it becomes unresponsive and have to use pwr button to recover.
Lenovo, what you have done to Motorola ?!!"
Can it be fixed somehow with changing the upper protective part? I have seen comments that the touchscreen can stop working completely, if peel off the cover part..