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SITUATION
My Cingular 8500 does not power on. I have tried connecting it to wall charger as well as USB cable. The red or the orange light also does not come on. I tried all resets also but nothing worked.
BACKGROUND
a. My phone suddenly went off when I was opening the sliding keyboard. It had a decent (60%) charge at that time. After this it refuses to come on.
b. Only addition to the phone in the last 3 months has been a 2GB MicroSd Card. I inserted this card 4 days back and it was working fine.
c. The device is around 6 months old (but its unlocked, running WM6 and does not have any warranty)
d. I have been using the original wall charger to charge this phone regularly.
HELP REQUIRED
1. Is there a way to check if the problem is with the battery or with the phone? I do not have a spare battery.
2. Should any light come on if I connect the phone to charger without the battery inserted in it?
Thanks!
Try this:
1.) Remove battery
2.) Connect Hermes to charger or USB
3.) Insert the battery while Hermes is connected to charger
4.) Red light should turn Amber
5.) Soft Reset
i have the same situation going on ... except with mine the screen faded out...it came back on once...and faded out again and will not turn back on.. when i put it on the charger it was a red light.. and will not turn on or soft reset, or enter bootloader or hard reset. .. in addition i tried the method above and nothing has worked.... any other suggestions...my phone was working fine when this happened out of nowhere... i dont have insurance either i bought the phone from someone off of craigslist..help is greatly appreciated
I am having the exact same problem, I had about 30% charge, then it just shut off, and now will not come back on under its own power or via USB nor charger. I tried connecting the charger then inserting the battery, but I do not get any indicator lights at all.
I was running WM6, and the most recent thing installed was the pointUI home screen replacement app.
has anyone experienced this before?
theconcon said:
SITUATION
My Cingular 8500 does not power on. I have tried connecting it to wall charger as well as USB cable. The red or the orange light also does not come on. I tried all resets also but nothing worked.
BACKGROUND
a. My phone suddenly went off when I was opening the sliding keyboard. It had a decent (60%) charge at that time. After this it refuses to come on.
b. Only addition to the phone in the last 3 months has been a 2GB MicroSd Card. I inserted this card 4 days back and it was working fine.
c. The device is around 6 months old (but its unlocked, running WM6 and does not have any warranty)
d. I have been using the original wall charger to charge this phone regularly.
HELP REQUIRED
1. Is there a way to check if the problem is with the battery or with the phone? I do not have a spare battery.
2. Should any light come on if I connect the phone to charger without the battery inserted in it?
Thanks!
Click to expand...
Click to collapse
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
Eamonn said:
I am having the exact same problem, I had about 30% charge, then it just shut off, and now will not come back on under its own power or via USB nor charger. I tried connecting the charger then inserting the battery, but I do not get any indicator lights at all.
I was running WM6, and the most recent thing installed was the pointUI home screen replacement app.
has anyone experienced this before?
Click to expand...
Click to collapse
It wont power on threw charger without a "good" battery plugged in.
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone. If not just go to ATT wireless store and see if they have one you can try and buy.
demo23019 said:
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone.
It wont power on threw charger without a "good" battery plugged in.
Click to expand...
Click to collapse
I really hope thats the problem because it's an easy solution, otherwise I fear it might be toast. thanks for your advise
No light when connected to charger
Thanks all for your responses!
markafreeman said:
Try this:
1.) Remove battery
2.) Connect Hermes to charger or USB
3.) Insert the battery while Hermes is connected to charger
4.) Red light should turn Amber
5.) Soft Reset
Click to expand...
Click to collapse
Dear Markafreeman, I tried the entire routine above but no help.
demo23019 said:
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
It wont power on threw charger without a "good" battery plugged in.
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone. If not just go to ATT wireless store and see if they have one you can try and buy.
Click to expand...
Click to collapse
Dear demo23019, I am not sure if I understand the above correctly. Should the Power LED light up "red" when battery is not inserted?
Once I connect the phone to charger (wall or USB), without the battery inserted in it, no red light comes on.
Does this mean that there is some problem with the phone hardware?
theconcon said:
Dear demo23019, I am not sure if I understand the above correctly. Should the Power LED light up "red" when battery is not inserted?
Once I connect the phone to charger (wall or USB), without the battery inserted in it, no red light comes on.
Does this mean that there is some problem with the phone hardware?
Click to expand...
Click to collapse
Yea the power LED should light up red with out a battery plugged in. Check the usb plug on the bottom of your phone, make sure the middle piece inside is still there and didnt break off.
demo23019 said:
Yea the power LED should light up red with out a battery plugged in. Check the usb plug on the bottom of your phone, make sure the middle piece inside is still there and didnt break off.
Click to expand...
Click to collapse
Oops. My phone's power LED does not light up when I connect it to the charger without the battery inserted in it.
I have checked the following :
a. usb plug is fine (I checked it by plugging it into the Y cable for the USB charger. The LED on the Y cable lights up when I connect the USB plug into it
b. The middle piece inside the socket at the bottom of the phone is still there and shows no signs of damage.
c. The wall charger is also working fine.
Does this conclude that the phone has a hardware fault and this is not linked to the battery being dead?
Similar Problems
I just had the same problem. I had it happen to my Att Tilt and then to my cingular 8525. You should check out this thread and maybe post your info there too, it would be nice to see everybody post in the same thread so we can figure out what's going on.
http://forum.xda-developers.com/showthread.php?p=1783005&posted=1#post1783005
yh
yh i got the same problem, i touched the power button so it wld go into standby, and it then refused to turn back on, even when i soft resetted it. Plugged it into the wall charger without the battery and there is no red power light coming on.
I've got a MDA Vario II and though im gettin a replacement, it kinda sucks as it seems im gna lose all my data
can we try to determine in more detail what people installed before they experienced this?
I just pulled it apart, and cleaned the inside to no avail, nothing seems to be awry, atleast not to my untrained eye, however it did get me thinking.
I listen to music on my tytn all the time, and over time the usb connector has become quite loose, frequently losing connections over activesync and music comes and goes from both lef and right. if the USB connector is shot, then when I plug it in it won't register that there is power, nor will it have the power to light up the red light indicating there is no battery. also, if the usb link is shot, then the phone wasn't charging so my battery is likely dead.
now to test this out I need to have a verified 100% charged battery.
I currently have the same problem. It will not charge via wall/usb. It flashes red once and that's it. Without the battery and plugged in, I get a solid red light. I tried plugging it into the wall charger without a battery and then putting my battery back in. The red light just turns off. That's it. I can get an active sync connection with a dim white screen, but I do not have enough juice to try flashing a new rom. If anyone has issues like these, are you also able to get an activesync connection?
TIA
EDIT: Is it possible to bypass the low battery protection when flashing a rom? My battery is somewhere around 40% so it would be safe.
Update:
Okay, I purchased a new oem battery and a battery charging dock. This way I can charge the battery without the phone before I attempt to flash a new rom.
I still would appreciate it if anyone who has seen these symptoms (white screen BUT with lots of vibrating / no charging / no bootloader) could give me a few pointers. I've exhausted the Wiki and so far it seems my only option to save the phone is to flash a new rom. Thanks in advance to anyone willing to give me some advice.
Hello,
I was on a phone call earlier today and my 6P (Nougat 7.0 stock, EX kernel, 90% off charge before the call) turned itself OFF and the notification light was blinking red. I tried starting it as usual, using the power button, to no avail. I tried plugging it in to the OEM power cable, also to no avail. I plugged it into my computer using the OEM USB cable; still nothing. Nothing I did would elicit any response from the phone at all. I checked online, and tried power button plus down volume technique. Nothing. Even after keeping it connected to the stock OEM charger for more than an hour, the screen is still blank and notification light is still blinking red.
Q: Is the battery or motherboard dead? Should I leave it for an over night charge and see if it boots backup? Or should I RMA it without warranty?
Any help on this would be extremely helpful.
I have only had that issue once where the phone said 40% but suddenly died and blinky red light but plugged it in and then screen flashed that it needed charging then was able to turn it on after a minute. Maybe your charger is not working or that you need to RMA if you have rooted your phone or anything I've never had an issue of it destroying warranty. With Nexus or HTC.
Sent from my Nexus 6P using Tapatalk
eyan2011 said:
Hello,
I was on a phone call earlier today and my 6P (Nougat 7.0 stock, EX kernel, 90% off charge before the call) turned itself OFF and the notification light was blinking red. I tried starting it as usual, using the power button, to no avail. I tried plugging it in to the OEM power cable, also to no avail. I plugged it into my computer using the OEM USB cable; still nothing. Nothing I did would elicit any response from the phone at all. I checked online, and tried power button plus down volume technique. Nothing. Even after keeping it connected to the stock OEM charger for more than an hour, the screen is still blank and notification light is still blinking red.
Q: Is the battery or motherboard dead? Should I leave it for an over night charge and see if it boots backup? Or should I RMA it without warranty?
Any help on this would be extremely helpful.
Click to expand...
Click to collapse
Did you find out whats wrong with your hpone or you just rma
ahmedhilal37 said:
Did you find out whats wrong with your hpone or you just rma
Click to expand...
Click to collapse
I did an RMA and sadly, no I couldn't find out what went wrong. If your device has the R.O.D I suggest you RMA it.
eyan2011 said:
I did an RMA and sadly, no I couldn't find out what went wrong. If your device has the R.O.D I suggest you RMA it.
Click to expand...
Click to collapse
My Nexus 6P did the same thing... Just turned off and the notification light blinked red. I can't turn it on. Charging seems to work since current is passing to the phone (via USB current meter). But won't turn on. In your post, what is R. O. D.? Did you ever figure out what went wrong? Should I get a technician to look at it or just buy a new phone? My warranty expired about a month ago and Huawei wont do anything for me. Thanks
FWIW - i fixed mine...
Perhaps different set of variables but i woke to find my 6p doing the red blink shuffle. power button, 2 blinks i believe, plug to charge, constant blinking.
what worked for me- unplugged, help vol + and power for 15 seconds, blinked once maybe 10seconds in. afterwards, plugged to power, showed charging icon, no blinks. let it charge and all was back to normal. (this is with unlocked bootloader, not sure on other specs as it was a backup device and i have forgotten. when i get home, if anyone requires, i can post exacts on it, though doubt it will be necessary)
o12VOLTSo said:
Perhaps different set of variables but i woke to find my 6p doing the red blink shuffle. power button, 2 blinks i believe, plug to charge, constant blinking.
what worked for me- unplugged, help vol + and power for 15 seconds, blinked once maybe 10seconds in. afterwards, plugged to power, showed charging icon, no blinks. let it charge and all was back to normal. (this is with unlocked bootloader, not sure on other specs as it was a backup device and i have forgotten. when i get home, if anyone requires, i can post exacts on it, though doubt it will be necessary)
Click to expand...
Click to collapse
I have the same issue but tried the steps you said and no dice. I even took it to a local service center recommended on Hauwei's website and they didn't have a clue. Any recommendations on where to sell it for parts?
wrasor said:
I have the same issue but tried the steps you said and no dice. I even took it to a local service center recommended on Hauwei's website and they didn't have a clue. Any recommendations on where to sell it for parts?
Click to expand...
Click to collapse
https://swappa.com/boneyard or ebay
o12VOLTSo said:
Perhaps different set of variables but i woke to find my 6p doing the red blink shuffle. power button, 2 blinks i believe, plug to charge, constant blinking.
what worked for me- unplugged, help vol + and power for 15 seconds, blinked once maybe 10seconds in. afterwards, plugged to power, showed charging icon, no blinks. let it charge and all was back to normal. (this is with unlocked bootloader, not sure on other specs as it was a backup device and i have forgotten. when i get home, if anyone requires, i can post exacts on it, though doubt it will be necessary)
Click to expand...
Click to collapse
worked for me! thanks a lot. I was kind of scared when I woke up, and all I had was a red flashing LED and wouldnt turn on.
o12VOLTSo said:
Perhaps different set of variables but i woke to find my 6p doing the red blink shuffle. power button, 2 blinks i believe, plug to charge, constant blinking.
what worked for me- unplugged, help vol + and power for 15 seconds, blinked once maybe 10seconds in. afterwards, plugged to power, showed charging icon, no blinks. let it charge and all was back to normal. (this is with unlocked bootloader, not sure on other specs as it was a backup device and i have forgotten. when i get home, if anyone requires, i can post exacts on it, though doubt it will be necessary)
Click to expand...
Click to collapse
Literally the same thing happened to me. Constant blinking, when I hold down the power button 2 blinks. *Heart Attack* This frickin happening 2 days before my holiday, but doing what you've said above worked. Observing it going from 0% to 9% in the bootloader as I type this.
Could this be a symptom of something worse? Like the charger part of the motherboard giving out? Because I've had this phone on charge for a few good hours through the night, where it managed to die and stop charging.
old thread here. but just to add to it for any new folks that come across this problem. I bought a new battery and replaced it. And still only get the red light of death. So it has to be something other than the battery.
Same for me, new charge board and new battery and no change.
The power and volume trick doesn't work for me.
If I plug the charger in the red light stops blinking but it still doesn't turn on.
If I leave it unplugged for long enough it goes back to the red light blink so it's obviously draining the battery even thought it doesn't appear to be powered up.
This only happened to me once. Battery died and the phone shut down. Charged it for an hour on oem charger and it would only flash the red light. I had to charge it from my laptop usb port and for some reason that did the trick
Hi all, and merry Christmas to everyone.
My S7 edge has started to cause problems with charging up, for some reason when phone is turned on, it will not recognise the USB cable. - I have tried a different cable and plug and it still does not work.
When my phone is turned off, each time I plug in the cable I get a battery with a white lightning symbol and then it just goes off nothing shows as charging . So I suspecting the USB port is OK?
I have erased Delvik cache and erased data this does not change anything.
I do however get VERY VERY slow charging when I leave my phone is download mode.
Anybody got any ideas on what to try before I end up getting back in touch with vodaphone?
Thanks all.
UPDATE :
My phone is now completely dead on 0% battery. When I try to turn on the phone nothing happens as expected with 0% battery.
If I then plug in my charger, I get the lightning symbol for 3 seconds and then it goes off. It gives it some kind of a "charge" and I can turn on my phone.
Once it boots back up, their is no indication to say my phone is on charge and the 0% stays their with a red explanation mark and then my phone turns off. back to the stage I cannot turn it on unless I replug the charger cable and then it goes back in the loop.
sounds like the battery has failed.
check your usb plug if theres any missing pins.
Have you tried using a different charger or charging from a PC USB port ?
Looks to me as if it's your charger or your battery which is faulty.
Yes, I have tried a different Plug and lead we have several in the house. too many samsungs haha.
Sounds to me the battery is faulty as well :/ . Im curious as i thought if the phone is plugged in maybe it should stay on and if i then unplug the phone it would turn off instantly?
I contacted vodaphone , i need to pop into their shop on Monday (i think their open) . they have their own repair center in store which sounds good so no need to send phone off for a repair and they give your a courtesy phone to use as well. If they cannot repair it i should be entitled to a replacement.
Worst thing about these phones when you cannot take battery out :/
Thanks Guys . Hope you all have a nice Christmas Day and get what you all ask for !
on 2nd thoughts,
Although this sounds like a battery issue, of course my phone is totally dead wont turn on. but when i plug in my phone to either, the wall or PC. it will turn on and then back off as if the battery has just died.
If i plug the phone into my PC in DOWNLOAD mode, the phone will stay on but my computer doesn't even respond as if nothing is plugged in. This tells me the problem may be more than just battery?
Just a thought.
So I'm thinking my phone is bricked but I'm writing to see if anyone can suggest a way to bring it back on. It is fully charged and a red light will appear when I hold down the button. I reset and wiped it, so I think there is no software on the phone now. My computer doesn't recognize it. Any suggestions?
The presence of the red LED when you try to power it on is an indication of a fully depleted battery, defective battery, or a defective USB port.
Try using a more power charger and the original USB cable. If these things don't help, it may be time for a new battery.
I'm running Omni rom with eas kernel and just yesterday my phone ran out of battery, and now I can't turn it on at all. At first when I held the power button, the phone would vibrate after about 15 seconds but it wouldn't do anything. Now it doesn't vibrate or show any signs of life at all; no charging led no nothing. If anyone knows a way to get into recovery or fastboot that would be enough for me to flash a new rom but I can't even get it to fastboot or recovery. Any help would be greatly appreciated.
Thanks.
What happens when you have the charger plugged in? Is it stock charging cable and brick? Have you tried checking what happens when you plug into a computer? If it is the stock cable check the end of the cable (phone side plug) to make sure there are no burns.
You can try holding the volume-down + power.
TeeDiddyDizzle said:
I'm running Omni rom with eas kernel and just yesterday my phone ran out of battery, and now I can't turn it on at all. At first when I held the power button, the phone would vibrate after about 15 seconds but it wouldn't do anything. Now it doesn't vibrate or show any signs of life at all; no charging led no nothing. If anyone knows a way to get into recovery or fastboot that would be enough for me to flash a new rom but I can't even get it to fastboot or recovery. Any help would be greatly appreciated.
Thanks.
Click to expand...
Click to collapse
It has been charging for hours on the stock cable and brick. There are no signs of burns anywhere, plugging it into the computer doesn't change anything either. The computer doesn't detect that it is even plugged in.
Ran out of battery? Like 1% was left? That's no good. You're never supposed to let a lithium-ion battery get that low. You might have to replace the battery. Just keep attempting to charge it and boot it up again, use different outlets, different cables and adapters, etc. This is a common issue--people are stupid and just let their phones die instead of being vigilant about charging them. And there's plenty of stories about and advice for Android phones that won't turn on after being completely drained of battery life. Google is here to help you.
Did you try what slgooding suggested?
I tried holding down the power and volume down button. I usually don't let my phone die but I went camping and left my phone in my car and I forgot to power it off I guess. Still I've never heard of this happening to anyone else.
TeeDiddyDizzle said:
I tried holding down the power and volume down button. I usually don't let my phone die but I went camping and left my phone in my car and I forgot to power it off I guess. Still I've never heard of this happening to anyone else.
Click to expand...
Click to collapse
This is a real bummer. I would suggest trying another power brick and cable. That may be your best bet. See if it has any indication it is charging.
Try a different cable to charge and press and hold that power button till it boots(2,3, 5min...) it happened to me the other day... I love my LP3 keeps me entertained...lol