Hi all, and merry Christmas to everyone.
My S7 edge has started to cause problems with charging up, for some reason when phone is turned on, it will not recognise the USB cable. - I have tried a different cable and plug and it still does not work.
When my phone is turned off, each time I plug in the cable I get a battery with a white lightning symbol and then it just goes off nothing shows as charging . So I suspecting the USB port is OK?
I have erased Delvik cache and erased data this does not change anything.
I do however get VERY VERY slow charging when I leave my phone is download mode.
Anybody got any ideas on what to try before I end up getting back in touch with vodaphone?
Thanks all.
UPDATE :
My phone is now completely dead on 0% battery. When I try to turn on the phone nothing happens as expected with 0% battery.
If I then plug in my charger, I get the lightning symbol for 3 seconds and then it goes off. It gives it some kind of a "charge" and I can turn on my phone.
Once it boots back up, their is no indication to say my phone is on charge and the 0% stays their with a red explanation mark and then my phone turns off. back to the stage I cannot turn it on unless I replug the charger cable and then it goes back in the loop.
sounds like the battery has failed.
check your usb plug if theres any missing pins.
Have you tried using a different charger or charging from a PC USB port ?
Looks to me as if it's your charger or your battery which is faulty.
Yes, I have tried a different Plug and lead we have several in the house. too many samsungs haha.
Sounds to me the battery is faulty as well :/ . Im curious as i thought if the phone is plugged in maybe it should stay on and if i then unplug the phone it would turn off instantly?
I contacted vodaphone , i need to pop into their shop on Monday (i think their open) . they have their own repair center in store which sounds good so no need to send phone off for a repair and they give your a courtesy phone to use as well. If they cannot repair it i should be entitled to a replacement.
Worst thing about these phones when you cannot take battery out :/
Thanks Guys . Hope you all have a nice Christmas Day and get what you all ask for !
on 2nd thoughts,
Although this sounds like a battery issue, of course my phone is totally dead wont turn on. but when i plug in my phone to either, the wall or PC. it will turn on and then back off as if the battery has just died.
If i plug the phone into my PC in DOWNLOAD mode, the phone will stay on but my computer doesn't even respond as if nothing is plugged in. This tells me the problem may be more than just battery?
Just a thought.
Related
I have a 8125 and I was able to unlock it fine. After unlocking it I upgraded to the underground crossbow edition rom - which the 8125 rebooted and was running. I tried out a couple things and everything seemed to be running/working fine. It was getting late so I put it down and went to bed. This morning when I got up the phone was off so I went to turn it on and nothing happened. I figured it just ran out of battery power plugged in the charger and guess what no red light on. I have tried everything under the sun but I cant get it to charge or startup. Anyone have any ideas? It was working fine.
i know u said u've tried everything and i don't mean to sound like i'm takin the buscuit, but leave it on charge for n hour, then try bootloader. taking the battery out completely for a while could work.
i had so many problems with crossbow! think this was one of them.
Unplugged
Well so far I left the charger plugged into the phone with the battery in it for over an hour now - with no luck. The red charging light doesn't even come on. Did you have that problem? I also left the battery out and plugged in - still nothing. Tried taking the battery out and then putting it back in while plugged in - no go.
I have not tried the "bootloader" - but the phone will not turn on at all or respond in anyway. Its in a powered down state (or so it seems) - I dont think bootloader will work?? But I dont know anything about bootloader - is it on the ftp site and how do I use it?
Any chance the battery could have been completely discharged?..just a thought. I think i read that completely flat batteries wont charge up via usb. Disregard if thats a silly suggestion, just thought id offer my two cents.
try getting a new battery and see if it boots up...it can be your battery.and you are trying to charge with an AC adapter right?
Wall Charger
I am charing it via the wall charger (not usb) and I am going to try to get another battery. Just weird that I never had a battery problem until I install the wm6??!! Unless the damn thing drained my battery dry and somehow damaged the battery. I called Cingular and they are sending me another unit as its still in warranty. So we'll see when I get it - I will try the new battery. Strange. Very Strange - because everything was working last night.
Strange
Well after leaving the battery out all afternoon I took a go at the phone again, put in the battery then turned it on. It actually started booting up - showing the WM6 bootscreen. After about a minute it shut down like it was out of power. Strange. I know the phone is not bricked because if it was it wouldn't have just done what it did. Anyone have any suggestions how to fix it?
Could be a bad battery. You need to test out with some one else battery
HuddaDudda said:
Well after leaving the battery out all afternoon I took a go at the phone again, put in the battery then turned it on. It actually started booting up - showing the WM6 bootscreen. After about a minute it shut down like it was out of power. Strange. I know the phone is not bricked because if it was it wouldn't have just done what it did. Anyone have any suggestions how to fix it?
Click to expand...
Click to collapse
HuddaDudda said:
Well after leaving the battery out all afternoon I took a go at the phone again, put in the battery then turned it on. It actually started booting up - showing the WM6 bootscreen. After about a minute it shut down like it was out of power. Strange. I know the phone is not bricked because if it was it wouldn't have just done what it did. Anyone have any suggestions how to fix it?
Click to expand...
Click to collapse
u shud have plugged it in while it was booting...did u?
New Battery
Well I finally got the new battery I ordered today. When I put it into my phone it will boot into wm6 fine but will not sync with activesync 4.0 or charge via USB or plugged into the wall. I uninstalled activesync, rebooted my computer and installed Activesync 4.5 - but still no luck with the phone via usb syncing with my pc. Also when the phone in plugged into the wall via the wall charger it does not charge. I am beginning to think the port on the bottom somehow was disabled from the rom update, although I dont see any posts with people having that problem. I guess my next option is trying to reflash it to stock rom via a sd card since it wont connect via USB - however I can not find the information step by step how to do this. Can someone point me in the right direction?
Try going to the bootloader screen: Turn off your phone and then hold the camera button while you turn it on. When you are at the Rainbow screen (thats the bootloader) plug in your USB cord. You should see in the bottom left (above the left soft key) where it says USB. If it doesn't then I'd say your USB port is broken (I'm not aware of any ROM being able to disable that).
As for flashing from the SD card, I believe thats documented in the Wiki...
SITUATION
My Cingular 8500 does not power on. I have tried connecting it to wall charger as well as USB cable. The red or the orange light also does not come on. I tried all resets also but nothing worked.
BACKGROUND
a. My phone suddenly went off when I was opening the sliding keyboard. It had a decent (60%) charge at that time. After this it refuses to come on.
b. Only addition to the phone in the last 3 months has been a 2GB MicroSd Card. I inserted this card 4 days back and it was working fine.
c. The device is around 6 months old (but its unlocked, running WM6 and does not have any warranty)
d. I have been using the original wall charger to charge this phone regularly.
HELP REQUIRED
1. Is there a way to check if the problem is with the battery or with the phone? I do not have a spare battery.
2. Should any light come on if I connect the phone to charger without the battery inserted in it?
Thanks!
Try this:
1.) Remove battery
2.) Connect Hermes to charger or USB
3.) Insert the battery while Hermes is connected to charger
4.) Red light should turn Amber
5.) Soft Reset
i have the same situation going on ... except with mine the screen faded out...it came back on once...and faded out again and will not turn back on.. when i put it on the charger it was a red light.. and will not turn on or soft reset, or enter bootloader or hard reset. .. in addition i tried the method above and nothing has worked.... any other suggestions...my phone was working fine when this happened out of nowhere... i dont have insurance either i bought the phone from someone off of craigslist..help is greatly appreciated
I am having the exact same problem, I had about 30% charge, then it just shut off, and now will not come back on under its own power or via USB nor charger. I tried connecting the charger then inserting the battery, but I do not get any indicator lights at all.
I was running WM6, and the most recent thing installed was the pointUI home screen replacement app.
has anyone experienced this before?
theconcon said:
SITUATION
My Cingular 8500 does not power on. I have tried connecting it to wall charger as well as USB cable. The red or the orange light also does not come on. I tried all resets also but nothing worked.
BACKGROUND
a. My phone suddenly went off when I was opening the sliding keyboard. It had a decent (60%) charge at that time. After this it refuses to come on.
b. Only addition to the phone in the last 3 months has been a 2GB MicroSd Card. I inserted this card 4 days back and it was working fine.
c. The device is around 6 months old (but its unlocked, running WM6 and does not have any warranty)
d. I have been using the original wall charger to charge this phone regularly.
HELP REQUIRED
1. Is there a way to check if the problem is with the battery or with the phone? I do not have a spare battery.
2. Should any light come on if I connect the phone to charger without the battery inserted in it?
Thanks!
Click to expand...
Click to collapse
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
Eamonn said:
I am having the exact same problem, I had about 30% charge, then it just shut off, and now will not come back on under its own power or via USB nor charger. I tried connecting the charger then inserting the battery, but I do not get any indicator lights at all.
I was running WM6, and the most recent thing installed was the pointUI home screen replacement app.
has anyone experienced this before?
Click to expand...
Click to collapse
It wont power on threw charger without a "good" battery plugged in.
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone. If not just go to ATT wireless store and see if they have one you can try and buy.
demo23019 said:
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone.
It wont power on threw charger without a "good" battery plugged in.
Click to expand...
Click to collapse
I really hope thats the problem because it's an easy solution, otherwise I fear it might be toast. thanks for your advise
No light when connected to charger
Thanks all for your responses!
markafreeman said:
Try this:
1.) Remove battery
2.) Connect Hermes to charger or USB
3.) Insert the battery while Hermes is connected to charger
4.) Red light should turn Amber
5.) Soft Reset
Click to expand...
Click to collapse
Dear Markafreeman, I tried the entire routine above but no help.
demo23019 said:
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
It wont power on threw charger without a "good" battery plugged in.
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone. If not just go to ATT wireless store and see if they have one you can try and buy.
Click to expand...
Click to collapse
Dear demo23019, I am not sure if I understand the above correctly. Should the Power LED light up "red" when battery is not inserted?
Once I connect the phone to charger (wall or USB), without the battery inserted in it, no red light comes on.
Does this mean that there is some problem with the phone hardware?
theconcon said:
Dear demo23019, I am not sure if I understand the above correctly. Should the Power LED light up "red" when battery is not inserted?
Once I connect the phone to charger (wall or USB), without the battery inserted in it, no red light comes on.
Does this mean that there is some problem with the phone hardware?
Click to expand...
Click to collapse
Yea the power LED should light up red with out a battery plugged in. Check the usb plug on the bottom of your phone, make sure the middle piece inside is still there and didnt break off.
demo23019 said:
Yea the power LED should light up red with out a battery plugged in. Check the usb plug on the bottom of your phone, make sure the middle piece inside is still there and didnt break off.
Click to expand...
Click to collapse
Oops. My phone's power LED does not light up when I connect it to the charger without the battery inserted in it.
I have checked the following :
a. usb plug is fine (I checked it by plugging it into the Y cable for the USB charger. The LED on the Y cable lights up when I connect the USB plug into it
b. The middle piece inside the socket at the bottom of the phone is still there and shows no signs of damage.
c. The wall charger is also working fine.
Does this conclude that the phone has a hardware fault and this is not linked to the battery being dead?
Similar Problems
I just had the same problem. I had it happen to my Att Tilt and then to my cingular 8525. You should check out this thread and maybe post your info there too, it would be nice to see everybody post in the same thread so we can figure out what's going on.
http://forum.xda-developers.com/showthread.php?p=1783005&posted=1#post1783005
yh
yh i got the same problem, i touched the power button so it wld go into standby, and it then refused to turn back on, even when i soft resetted it. Plugged it into the wall charger without the battery and there is no red power light coming on.
I've got a MDA Vario II and though im gettin a replacement, it kinda sucks as it seems im gna lose all my data
can we try to determine in more detail what people installed before they experienced this?
I just pulled it apart, and cleaned the inside to no avail, nothing seems to be awry, atleast not to my untrained eye, however it did get me thinking.
I listen to music on my tytn all the time, and over time the usb connector has become quite loose, frequently losing connections over activesync and music comes and goes from both lef and right. if the USB connector is shot, then when I plug it in it won't register that there is power, nor will it have the power to light up the red light indicating there is no battery. also, if the usb link is shot, then the phone wasn't charging so my battery is likely dead.
now to test this out I need to have a verified 100% charged battery.
I currently have the same problem. It will not charge via wall/usb. It flashes red once and that's it. Without the battery and plugged in, I get a solid red light. I tried plugging it into the wall charger without a battery and then putting my battery back in. The red light just turns off. That's it. I can get an active sync connection with a dim white screen, but I do not have enough juice to try flashing a new rom. If anyone has issues like these, are you also able to get an activesync connection?
TIA
EDIT: Is it possible to bypass the low battery protection when flashing a rom? My battery is somewhere around 40% so it would be safe.
Update:
Okay, I purchased a new oem battery and a battery charging dock. This way I can charge the battery without the phone before I attempt to flash a new rom.
I still would appreciate it if anyone who has seen these symptoms (white screen BUT with lots of vibrating / no charging / no bootloader) could give me a few pointers. I've exhausted the Wiki and so far it seems my only option to save the phone is to flash a new rom. Thanks in advance to anyone willing to give me some advice.
I was changing the frequency of my video card and the screen went blank and I had to reset my computer. After resetting my computer I looked at my phone (which had been plugged in and charging to my computer) and it was off. When I tried to turn it back on the screen flashed for maybe half of a second and went back off. I am using a HTC EVO 4G rooted with gingerbread 2.3 ROM
frenched said:
I was changing the frequency of my video card and the screen went blank and I had to reset my computer. After resetting my computer I looked at my phone (which had been plugged in and charging to my computer) and it was off. When I tried to turn it back on the screen flashed for maybe half of a second and went back off. I am using a HTC EVO 4G rooted with gingerbread 2.3 ROM
Click to expand...
Click to collapse
Sounds like for whatever reason, your battery may be completely dead. Maybe something weird happened when the computer reset...I'm not sure. Do you get a charging led when you plug the phone into the wall (A/C) charger? The USB from the computer isn't strong enough to charge the phone when the battery is completely dead, so you need to plug into the wall. I would charge it up for a while, and then try to turn it on again. If you don't get a charging led at all when you plug it in, I would try a battery that is known to be charged up if you have access to one. Good luck.
It also wouldn't hurt to try doing a battery pull.
k2buckley said:
Sounds like for whatever reason, your battery may be completely dead. Maybe something weird happened when the computer reset...I'm not sure. Do you get a charging led when you plug the phone into the wall (A/C) charger? The USB from the computer isn't strong enough to charge the phone when the battery is completely dead, so you need to plug into the wall. I would charge it up for a while, and then try to turn it on again. If you don't get a charging led at all when you plug it in, I would try a battery that is known to be charged up if you have access to one. Good luck.
It also wouldn't hurt to try doing a battery pull.
Click to expand...
Click to collapse
It was dead when I first plugged it into my computer and then it started charging. I plugged it into the wall and it still wasn't turning on and wasn't getting a charging LED. I left it on the wall for about 15 minutes and nothing still, right now I have my battery in the freezer. I read somewhere putting your battery in your freezer could fix it or it could be completely wrong.
frenched said:
It was dead when I first plugged it into my computer and then it started charging. I plugged it into the wall and it still wasn't turning on and wasn't getting a charging LED. I left it on the wall for about 15 minutes and nothing still, right now I have my battery in the freezer. I read somewhere putting your battery in your freezer could fix it or it could be completely wrong.
Click to expand...
Click to collapse
Take it out of the freezer, leave the phone alone for about an hour then but the battery in and plug it up. When the led light comes on, don't turn the phone on just let it charge. This has happened to me a few times and I thought I screwed something up but I did what I just told you to do and when the led light came on I let it sit and charge and then turned it on in the morning. I think the battery discharged somehow (guess), good luck.
frenched said:
It was dead when I first plugged it into my computer and then it started charging. I plugged it into the wall and it still wasn't turning on and wasn't getting a charging LED. I left it on the wall for about 15 minutes and nothing still, right now I have my battery in the freezer. I read somewhere putting your battery in your freezer could fix it or it could be completely wrong.
Click to expand...
Click to collapse
Yea, I'd put it back in the phone and plug it back in. Let it sit for a while, an hour or two. If you don't get an led in that amount of time, you probably won't get one. You can take your battery to sprint and they should be able to boost the battery and bring it back to life.
Ok so, last night my phone was dying. I didn't charge it until about 5 PM today. However when I plugged it in, it wasn't picking up charge. I took off the battery and it looked like there was water under it, not a lot (no I haven't gotten my phone wet... or near water at all) so I wiped it off and plugged in a spare battery that I have. When I plugged that in, the camera flash turned on briefly and the phone began to blink orange. I left it plugged in for about 20 minutes then I tried turning it back on and nothing. Now when I unplugged it again I tried doing other thigns like turning it on without a battery while it's plugged in, doing it through usb (which when I plug it in through usb the PC makes that USB sound) and for a brief second I tried turning it on, and it DID show the "MyTouch 4G" logo, then it shut off. It hasn't been picking up charge right and I can't get it to turn on... What can I do? I got this off of craiglist and it was working fine for almost a month, so there's no warranty. Any suggestions?
Also, whenever I put in the "good" battery, the phone vibrates and the flash turns on. What do you guys think could be done??
And when I plug it in through USB it looks like it's "charging" (as in the light at the top is orange) and the buttosn turn on if I mess with them, but no image on the screen. Frustrating.
The other morning I woke up and my phone would not turn on after being on the charger overnight on the night stand.
I removed the battery, power drained the device and still the device would not post.
So I grabbed my spare battery and tried that, still no post.
I plugged in my device and noticed the charging light was not coming on, so i tried a different adapter and yet again no change.
I disassembled the phone and swapped out the USB flex cable with a new one, still no change.
So I plugged the device into my computer and I received a battery gray battery image that flashes away almost immediately.
I unplugged the phone held the power button down and plugged the phone back in. I received the Samsung writing with the model number but the device just goes back to the grey battery and flash away,
I attempted to boot the device to recovery mode but it just loops back to the grey battery,
I had then decided to try download mode with odin and restore the stock ROM. I can get the device into download mode but no computer recognizes the device in device manager or odin.
I have removed and re-installed the battery while in download mode and any computer will still not recognize the device.
I noticed one strange thing. If i remove the USB cable from the phone while it is plugged in the phone powers off and will not turn on until it is plugged into a power source.
It is almost as if the phone does not recognize that the battery is even plugged in!
If anyone has any ideas or could possibly point me in the right direction that would be greatly appreciated!
Thanks guys in advanced if anyone can offer any information on this issue!
Also, the phone is out of warranty!