Nexus 6P RED Light Of Death? - Nexus 6P Q&A, Help & Troubleshooting

Hello,
I was on a phone call earlier today and my 6P (Nougat 7.0 stock, EX kernel, 90% off charge before the call) turned itself OFF and the notification light was blinking red. I tried starting it as usual, using the power button, to no avail. I tried plugging it in to the OEM power cable, also to no avail. I plugged it into my computer using the OEM USB cable; still nothing. Nothing I did would elicit any response from the phone at all. I checked online, and tried power button plus down volume technique. Nothing. Even after keeping it connected to the stock OEM charger for more than an hour, the screen is still blank and notification light is still blinking red.
Q: Is the battery or motherboard dead? Should I leave it for an over night charge and see if it boots backup? Or should I RMA it without warranty?
Any help on this would be extremely helpful.

I have only had that issue once where the phone said 40% but suddenly died and blinky red light but plugged it in and then screen flashed that it needed charging then was able to turn it on after a minute. Maybe your charger is not working or that you need to RMA if you have rooted your phone or anything I've never had an issue of it destroying warranty. With Nexus or HTC.
Sent from my Nexus 6P using Tapatalk

eyan2011 said:
Hello,
I was on a phone call earlier today and my 6P (Nougat 7.0 stock, EX kernel, 90% off charge before the call) turned itself OFF and the notification light was blinking red. I tried starting it as usual, using the power button, to no avail. I tried plugging it in to the OEM power cable, also to no avail. I plugged it into my computer using the OEM USB cable; still nothing. Nothing I did would elicit any response from the phone at all. I checked online, and tried power button plus down volume technique. Nothing. Even after keeping it connected to the stock OEM charger for more than an hour, the screen is still blank and notification light is still blinking red.
Q: Is the battery or motherboard dead? Should I leave it for an over night charge and see if it boots backup? Or should I RMA it without warranty?
Any help on this would be extremely helpful.
Click to expand...
Click to collapse
Did you find out whats wrong with your hpone or you just rma

ahmedhilal37 said:
Did you find out whats wrong with your hpone or you just rma
Click to expand...
Click to collapse
I did an RMA and sadly, no I couldn't find out what went wrong. If your device has the R.O.D I suggest you RMA it.

eyan2011 said:
I did an RMA and sadly, no I couldn't find out what went wrong. If your device has the R.O.D I suggest you RMA it.
Click to expand...
Click to collapse
My Nexus 6P did the same thing... Just turned off and the notification light blinked red. I can't turn it on. Charging seems to work since current is passing to the phone (via USB current meter). But won't turn on. In your post, what is R. O. D.? Did you ever figure out what went wrong? Should I get a technician to look at it or just buy a new phone? My warranty expired about a month ago and Huawei wont do anything for me. Thanks

FWIW - i fixed mine...
Perhaps different set of variables but i woke to find my 6p doing the red blink shuffle. power button, 2 blinks i believe, plug to charge, constant blinking.
what worked for me- unplugged, help vol + and power for 15 seconds, blinked once maybe 10seconds in. afterwards, plugged to power, showed charging icon, no blinks. let it charge and all was back to normal. (this is with unlocked bootloader, not sure on other specs as it was a backup device and i have forgotten. when i get home, if anyone requires, i can post exacts on it, though doubt it will be necessary)

o12VOLTSo said:
Perhaps different set of variables but i woke to find my 6p doing the red blink shuffle. power button, 2 blinks i believe, plug to charge, constant blinking.
what worked for me- unplugged, help vol + and power for 15 seconds, blinked once maybe 10seconds in. afterwards, plugged to power, showed charging icon, no blinks. let it charge and all was back to normal. (this is with unlocked bootloader, not sure on other specs as it was a backup device and i have forgotten. when i get home, if anyone requires, i can post exacts on it, though doubt it will be necessary)
Click to expand...
Click to collapse
I have the same issue but tried the steps you said and no dice. I even took it to a local service center recommended on Hauwei's website and they didn't have a clue. Any recommendations on where to sell it for parts?

wrasor said:
I have the same issue but tried the steps you said and no dice. I even took it to a local service center recommended on Hauwei's website and they didn't have a clue. Any recommendations on where to sell it for parts?
Click to expand...
Click to collapse
https://swappa.com/boneyard or ebay

o12VOLTSo said:
Perhaps different set of variables but i woke to find my 6p doing the red blink shuffle. power button, 2 blinks i believe, plug to charge, constant blinking.
what worked for me- unplugged, help vol + and power for 15 seconds, blinked once maybe 10seconds in. afterwards, plugged to power, showed charging icon, no blinks. let it charge and all was back to normal. (this is with unlocked bootloader, not sure on other specs as it was a backup device and i have forgotten. when i get home, if anyone requires, i can post exacts on it, though doubt it will be necessary)
Click to expand...
Click to collapse
worked for me! thanks a lot. I was kind of scared when I woke up, and all I had was a red flashing LED and wouldnt turn on.

o12VOLTSo said:
Perhaps different set of variables but i woke to find my 6p doing the red blink shuffle. power button, 2 blinks i believe, plug to charge, constant blinking.
what worked for me- unplugged, help vol + and power for 15 seconds, blinked once maybe 10seconds in. afterwards, plugged to power, showed charging icon, no blinks. let it charge and all was back to normal. (this is with unlocked bootloader, not sure on other specs as it was a backup device and i have forgotten. when i get home, if anyone requires, i can post exacts on it, though doubt it will be necessary)
Click to expand...
Click to collapse
Literally the same thing happened to me. Constant blinking, when I hold down the power button 2 blinks. *Heart Attack* This frickin happening 2 days before my holiday, but doing what you've said above worked. Observing it going from 0% to 9% in the bootloader as I type this.
Could this be a symptom of something worse? Like the charger part of the motherboard giving out? Because I've had this phone on charge for a few good hours through the night, where it managed to die and stop charging.

old thread here. but just to add to it for any new folks that come across this problem. I bought a new battery and replaced it. And still only get the red light of death. So it has to be something other than the battery.

Same for me, new charge board and new battery and no change.
The power and volume trick doesn't work for me.
If I plug the charger in the red light stops blinking but it still doesn't turn on.
If I leave it unplugged for long enough it goes back to the red light blink so it's obviously draining the battery even thought it doesn't appear to be powered up.

This only happened to me once. Battery died and the phone shut down. Charged it for an hour on oem charger and it would only flash the red light. I had to charge it from my laptop usb port and for some reason that did the trick

Related

Can't turn on my xda :(

Hi. I recently bought of ebay an almost new XDA Exec, but when I got it it doesn't want to turn on. The guy who've owned this one doesn't understand anything from hardware. I think the device has stayed without the main battery for a while (after being charged) .. let's say 2 weeks. I've plugged in the battery and charged for 1 hour already, but when I press the POWER button nothing happens. Any ideas how could I fix this? (With turn on I mean absolutly nothing happens when I press the power button)
Bloody well send it back & ask for your money back!
'nuff said?
Hi i-nZ,
Does the LED light come on to indicate that it is charging when it's plugged in?
kelford said:
Hi i-nZ,
Does the LED light come on to indicate that it is charging when it's plugged in?
Click to expand...
Click to collapse
No light. If I remove the battery while charging there is red light and if I do a soft reset there is a red light blink again. What light should I expect?
When it's plugged in with the battery, there should be an orange or green light (orange if it's charging, green if it's fully charged) in the upper left along the hinge in pda mode. No light when it's plugged in would seem to indicate that it's not charging, so it wouldn't be surprising that it didn't do anything after being plugged in, even for an hour. I haven't had a battery die on me yet, but I'm wondering if that might be the case here.
The red light that comes on after the battery is removed is throwing me as I wouldn't have expected it to do anything when the battery wasn't in. I guess that's a warning that there is no battery?
Have you contacted the seller about this yet?
Hmm. I think it is a warning that there is no battery and it is charging, so this is actually great news, cause this means the charging plug is not damaged(i think :S). I will receive my secondary battery soon. The problem with contacting the seller is that it will take ages for him to reply and such. I will surely get a refund for the dead battery if that's the issue, but I must travel in a few days, so I need that gadget working
I've got a brand new replacement battery and it doesn't work again! Again there is no green/orange/red light. Any ideas what could be possibly broken?
i-nZ said:
If I remove the battery while charging
Click to expand...
Click to collapse
Sorry to say, but I think you just killed it by doing this. I believe I read it from the manual that you are not supposed to plug it in without the battery on it.
I've been actually told that the battery has been charged, so it's not a dead battery
I know this might sound stupid; but can you get it into boot mode?
The first xda exec I got had a fault where it wouldn't turn on, however if you pressed the reset button it would come on.
Of course this one went straight back to the shop. My advice is to try and return it.
trapper said:
I know this might sound stupid; but can you get it into boot mode?
Click to expand...
Click to collapse
When i press the POWER button nothing happens. Dunno how to get into boot mode...
Tried to do a hard reset by pressing the two buttons with horizontal line and poking the reset meanwhile, but it doesn't seem to react...
It's the power button, light button and soft reset all at once.
Also what happens if you try and charge it off of a USB connection minus the battery?
Red light, but if with battery - no light.
P.S: Did the light + power + reset. Nothing happens. There is no light blink or something (as I Had on an old pocket pc of mine).
I think it is time to return it and get a refund. Any way you just bought if right? Better do it as early as possible otherwise whoever sold you the device might not take the responsibility.
OMFG!!! The reset button was stuck... Found that myself
All fixed now?
What happened here as the fault looks exactly the same as my current issue....

Nexus 4 shows blinking red led after 30 sec power-press, wont boot/charge.

This morning after charging it overnight my phone suddely wouldn't start anymore. I've read a lot of threads where the phone just shows a red blinking led when inserting power. Mine doesn't show anything when I plug it in to ac/usb. However when I push the power button the red light shows after about 30 seconds and keeps blinking for as long as I keep power button pushes.
I already opened up the back panel and dis/reconnected the battery, doesnt work.
I tried charging for several hours but this doesn't seem to work either.
I have a desktop dock and upon placing my phone the dock indicates my phone is connected to it (blue light on dock) but it doesn't do anything even if I leave it in there for a few hours. I bought my phone at a reseller in the netherlands because it isn't sold here. What to do now?
Mine did that and it took being plugged in for a good 15 minutes before it did anything, even then it turned on then immediately turned itself off. I had to wait an hour before it would turn on and stay on. The entire time with a blinking red light.
Problem is, it does not(!) blink at all when it's on usb/ac. It's been on ac for hours now and nothing happens. When I press power after 30 seconds it starts blinking for as long as I have the button pushed.. strange but true. Anyway.. I'll just leave it charging for 24 hours or so..
Also try another ac charger, USB wont supply enough power to get it going I dont think, and maybe there is something wrong with your home charger...
Thanks for the advice. I just switched my ac charger but it doesn't seem to make much of a difference (yet).. I'll keep you posted!
dannyvanderzande said:
Thanks for the advice. I just switched my ac charger but it doesn't seem to make much of a difference (yet).. I'll keep you posted!
Click to expand...
Click to collapse
I had the same problem with you ! could you turn on your phone now?
I just couldn't figure it out so I just packaged it and I'm sending it off to the repair service later today... It should be back in 10 workdays.. lucky for me I still have my Galaxy Nexus

Nexus 4 Red Light of Death: Already Reconnected Battery

Hey guys, so my friend gave me her Nexus 4 and asked me to try and figure out what the problem was...
As the title says, the device refuses to turn on no matter what, I've tried using different chargers, different cables, even opened up the back cover, disconnected the battery from the device and left it like that for about half an hour, then plugged it back in, nothing. If i try to press any of the buttons while the device is plugged in, the Red light comes on and stays on until after i let go of the buttons...any thoughts? Its been awhile since she got this phone, so i don't believe she'll be able to send it back to Google to get a replacement.
TIA!
I read somewhere that you need to externally charge the battery to fix this.
nileshgr said:
I read somewhere that you need to externally charge the battery to fix this.
Click to expand...
Click to collapse
How would you go about doing that? Thanks!
The battery could simply be toast. A new one off eBay will run you about $20.
I had the same problem. Try this steps pls:
Press Volume down+power buttons at the same time for 15 seconds.
After 15 seconds, plug the charger as the buttons pressed
After doing this u will see the led than the phone is going to start charging
That's it.
ariciselman said:
I had the same problem. Try this steps pls:
Press Volume down+power buttons at the same time for 15 seconds.
After 15 seconds, plug the charger as the buttons pressed
After doing this u will see the led than the phone is going to start charging
That's it.
Click to expand...
Click to collapse
Thanks for the input! I tried this, but when i plugged it in, the LED blinked Red once and then still no response from the device?

[Q] N4 doesnt turn on. Red Light blinks once.

Hello.
When I try to turn on my N4, I hold power button, and after about 10 seconds Red light blinks (just once, if it's connected to USB that 1 blink last for 3 seconds, if connected to wall, it's just quick 1 blink. If it not connected anywhere there is no action at all, it just stays dead, no blinks, nothing). Same if I try to go in bootloader by holding volume down+power.
This happened after I successfully installed CM12, with no errors. Then I rebooted my phone, and it just stayed black as it is now. Battery was around 25~30% that time, and phone was connected to USB.
Did I bricked my phone totally? I am now trying to charge it up already for 1 hour... but it nothing changes.
I have searched here for similar problems, but couldn't find solution...
Edit: Charging already for 10h+ , still same..
Edit2: I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Edit3: I just got new battery . But it looks the same.. phone doesn't boot up.. same red light blinks once.. so.. its my phone is dead? I can't believe that...
When I connect to PC usb, there are unrecognized deviced called "QHSUSB_DLOAD".
easy fix
Hold down the power button and the volume down button at the same time until phone reboots. If you see the little android no need to worry just let go and wait for your device to reboot on its own. This is not a factory reset it's just like restarting your device. :good:
zelexon said:
Hold down the power button and the volume down button at the same time until phone reboots. If you see the little android no need to worry just let go and wait for your device to reboot on its own. This is not a factory reset it's just like restarting your device. :good:
Click to expand...
Click to collapse
I have tried that many times. Nothing. It's bootloader screen, but I can't get there. Nothing happens. If I keep holding volume down+power it just keep blinking once every ~10 seconds, same if I hold just power button. If phone is not connected to charger, there are no blinks at all.
I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Cracken6 said:
I removed battery, reconnected after a while, still same problem.
So I tested it with multimeter, it says 2.6V, but fully charged must be 3.8V. Could this be a problem? I was charging it for whole night.
Click to expand...
Click to collapse
I had the same problem a year ago, I tried to remove the battery, charging all night, and other solutions that I found online and no one worked.
Finally I found here in XDA a user with the same problem and his solution was charger the phone with a wireless charger, a friend of mine has one and I put the phone to charge and after a few minutes the screen goes on and the phone was charged, then I press power button and the nexus run again.
Hope this works.
Sorry for my bad English, I'm from Spain.
Good luck.
(I bought a wireless charger in case it happen again)
I don't know anyone with wireless charger. I already ordered a new battery, and then I probably will get wireless charger also. Ty.
But this problem is very weird if you think so.. I think it happened because of many aspects together:
1) Battery was already below 30%
2) I pretty regularly charge phone with USB (won't do it again)
3) It was connected to PC USB in same time.
4) I installed CM12 ROM in same time
So main reason I think is USB, that I restarted phone while it was on pretty low battery and with USB connected.. phone restarted and got invalid voltages and couldn't even boot up or charge phone. I also found an article which says, minimum voltage, when phone battery has 0%, it's 3.0V, so I was below that.. it just screwed everything and battery died. Well, I am not sure for 100% that it's battery fault, but I hope so, I really love my N4 and still wanna use it for long time, I hope it's not dead phone, just a dead battery. Lets see! I will update this thread , when I get my new battery (less than month probably).
Sorry, my english is also not perfect. I am from Latvia.
I was playing when it happened to me. The phone was very very hot and the battery was around 70%. When I put in the wireless charged and I can reboot the phone the battery was at 65%, so it had charge but the phone won't boot.
I charge my phone almost every day, sometimes with AC, others with USB (plugging to PC) or wireless that depends of my needs
I hope you can fix it. Good luck.
Btw. Do you know if battery charges with wireless charger, if it's removed from the phone?
Don't think it does, since the receiving coils for wireless charging are located just behind the glass back.
Flipz77 said:
Don't think it does, since the receiving coils for wireless charging are located just behind the glass back.
Click to expand...
Click to collapse
The battery will charge with a NCF Charger
Major Issue Google
This "Nexus SOD" issue is showing up on many sites across the Internet. I have multiple "Nexus" devices including 2 Nexus 4, 1 Nexus 5, 2 "Nexus 7 2013". It suddenly started out of the blue with one of my Nexus 4 phones. Symptoms included rapid battery discharge. I am using Lollipop 5.1 on all devices. There are many claims as to the cause, Hardware Motherboard, Power Button etc. Others claim it is "Software Related" or App Related. The problem effects Nexus 4 and Nexus 5 phones. I have ordered a new motherboard for my nexus 4 device and see if that makes a difference.
This problem should warrant a "Major Android Lollipop Crisis Team" by Google to investigate the cause and let us know what it is and what Google is doing to solve the problem before moving to announce "Android M". This issue needs to brought up and actively pursued at the upcoming "Google I/O Conference" by the strong Android Developers Groups to press for "Formal Action"
charging method
Cracken6 said:
I have tried that many times. Nothing. It's bootloader screen, but I can't get there. Nothing happens. If I keep holding volume down+power it just keep blinking once every ~10 seconds, same if I hold just power button. If phone is not connected to charger, there are no blinks at all.
Click to expand...
Click to collapse
I had this problem a long time ago and my fix worked for me after doing a little research it seems like this is a case called battery total discharge. The fix was simply to charge your phone using the wall adapter that came with your phone (I still use my old apple cube wall thing) and to wait for the red light to appear then wait about ten minutes before trying to reboot.
I just got new battery . But it looks the same.. phone doesn't boot up.. same red light blinks once.. so.. its my phone is dead? I can't believe that...
When I connect to PC usb, there are unrecognized deviced called "QHSUSB_DLOAD".
Maybe this video will help you: Oh I´m not allowed to post links until now.
Just search for: - Nexus 4 "red light of death" fix - at youtube.
Hope it will help
AndRe5575 said:
Maybe this video will help you: Oh I´m not allowed to post links until now.
Just search for: - Nexus 4 "red light of death" fix - at youtube.
Hope it will help
Click to expand...
Click to collapse
I have checked all kind of videos there. Also that one. Most of these cases are related to battery, but it seems in my case it isn't. I just searched for QHSUSB_DLOAD unrecognized device, all posts says it means phone is bricked... But cmon, how? I installed CM12, successfully, without any errors, then just restarted phone, and its dead...
Cracken6 said:
I have checked all kind of videos there. Also that one. Most of these cases are related to battery, but it seems in my case it isn't. I just searched for QHSUSB_DLOAD unrecognized device, all posts says it means phone is bricked... But cmon, how? I installed CM12, successfully, without any errors, then just restarted phone, and its dead...
Click to expand...
Click to collapse
Did u try booting the phone without battery by connecting to wall charger and what about flashing stock ROM via PC
Also check that the power button works
This case should be solved
as9333 said:
Did u try booting the phone without battery by connecting to wall charger and what about flashing stock ROM via PC
Also check that the power button works
This case should be solved
Click to expand...
Click to collapse
Just tried booting without battery, and connecting to wall. Same - red light blinks once, after I hold Power button or Power+Volume down for about 15 seconds. If I keep buttons pressed, it just repeats every ~15 seconds.
Power buttons works fine.
After I checked that Device manager thing in google.. it looks very bad.. phone is dead.. probably need to change motherboard. I am just shocked, how this could happen... I didn't receive any errors during CM12 installation. Phone just instantly died after restart.

No power, red LED blinks now and again, otherwise nothing

Recently I noticed that my S8 was not fast charging when plugged into the wall outlet, but it was still at least charging albeit slowly. Yesterday the battery was down to 15%, I used a car charger on the way home, not really paying much attention to the battery percentage, but then when home used it for a couple minutes before plugging it onto the wall charger.
At that time I noticed it had shut off, figuring the battery was simply flat I left it for the night.
This morning I get up and it is unresponsive, if I push any buttons the LED will blink red a couple times then do nothing. I have tried to reset holding the power button and volume down and just get the same red LED blinking. Tried plugging it into a laptop charger, and still nothing.
Any suggestions before I send the thing back? Any way to access the pictures, contacts etc?
Thanks.
naiku said:
Recently I noticed that my S8 was not fast charging when plugged into the wall outlet, but it was still at least charging albeit slowly. Yesterday the battery was down to 15%, I used a car charger on the way home, not really paying much attention to the battery percentage, but then when home used it for a couple minutes before plugging it onto the wall charger.
At that time I noticed it had shut off, figuring the battery was simply flat I left it for the night.
This morning I get up and it is unresponsive, if I push any buttons the LED will blink red a couple times then do nothing. I have tried to reset holding the power button and volume down and just get the same red LED blinking. Tried plugging it into a laptop charger, and still nothing.
Any suggestions before I send the thing back? Any way to access the pictures, contacts etc?
Thanks.
Click to expand...
Click to collapse
Laptop and car chargers are usually slow. Do get a new home charger with cable and even change the socket which you use to plug the charger in.
Sent from my SM-G955F using Tapatalk
I have a smilar problem.
100% battery, charged overnight, at 9:00 the phone was working, at 9:45 it wasn't working... I had a green led blinking but no response from any key or combination. When I unplugged it the green blinking stopped but the phone doesn't respond. It doesn't automatically connect to wifi (I've restarted the router to see if it connects)
I'm proceeding to get a refund because mine is 5 days old (16/08/2017)
thahim said:
Laptop and car chargers are usually slow. Do get a new home charger with cable and even change the socket which you use to plug the charger in.
Click to expand...
Click to collapse
I know they are slow, but figure maybe the laptop can get it to at least power on. I have tried a different socked to plug the charger in, not going to go and buy a new home charger and cable though if the phone is unresponsive.
XoRDy said:
I have a smilar problem.
100% battery, charged overnight, at 9:00 the phone was working, at 9:45 it wasn't working... I had a green led blinking but no response from any key or combination. When I unplugged it the green blinking stopped but the phone doesn't respond. It doesn't automatically connect to wifi (I've restarted the router to see if it connects)
I'm proceeding to get a refund because mine is 5 days old (16/08/2017)
Click to expand...
Click to collapse
If I can get this to power on I am getting all my pictures, contacts and then dumping it. At the moment nothing gets it to power on, just a blinking red LED. It is barely 2 months old.
Edit: Looks like it will be a warranty replacement, the red light is blinking regardless of any type of charger I hook it up to. Any combination of trying to get it to reboot either normally or into recovery fails. My laptop recognizes something is plugged in, but that is as far as it goes. Hopefully I can get contacts off it at the very least, I also hate to turn in a phone without resetting it.

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