Installs suddenly hanging or stopping. Help? - Samsung Galaxy S7 Edge Questions and Answers

Has anybody else experienced problems with updating/installing apps recently? I first noticed when I couldn't install anything from Underground. Then I found that the Play Store wouldn't install or update, either. I have:
1. Cleared cache/data/updates from play store and play services, which works for about two minutes each time I clear data from play services.
2. Completed hard (factory) reset, after which it updated apps and then promptly started doing the same thing.
3. Used the trick where I remove play store from the recent apps list, which works sometimes.
If I can find apks, they will will install and function, though sometimes the install comes with an error message. No app will download and then install. If I install from the play store website, the website thinks it is installed, but it doesn't get to the phone.
Oddest part? Galaxy apps works perfectly.
If it matters, it's an Exynos S7 Edge.
#1 above makes me think that the issue is from a recent play services update, and perhaps my problem will clear after the next play services update. My phone is perfectly usable, except for that updating thing.

Yep, same problem. Except I have the Snapdragon variant on Verizon. I've gone through all the usual wiping of caches, factory reset, etc. Same conclusion: I believe it to be a play store issue. Except I know my play store has updated versions at least 2 times since the problem started with no improvement though. Sometimes I have to reboot before the apps will finish installing.
Funny thing is, I was able to install XDA Labs with no problem sideloaded, while Play store was still hanging with a normal update. So I definitely don't believe it to be a Samsung issue anyway.
Hope someone finds a solution, it is annoying...

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[Q] Play Store randomly stops downloading

I'm having an issue with the PlayStore, normally you set an app downloading, it downloads, installs blahblah, but what happens with me is it starts downloading, does, lets say a half, then just stops, there's no data activity, and it won't move, I have to cancel the download and start again. I've tried .27, .33 and .48 radios and there all the same. Have also tried latest CyanogenMod nightly and stock 4.2.2. I can't comment if it's my carrier or not as I don't have another sim to try. I'm currently using the old playstore (v3).
Anyone else having these issues?
I have been having the same issue with stock recently. Though if I leave it, it does carry on after a while.
I think it's the Play Store.
Sent from my Nexus 4
I think the playstore interruptions are caused by competition of simultaneously downloading and installing. What I mean to say is, if you're on the old playstore, it might be trying to update itself, which is interrupting the download of whatever app you wanted to download, and then it's getting stuck. Have you tried updating your playstore first, before downloading new apps?
I'd rather not install playstore through the apk on XDA, just personal preference, so I'm waiting for it to update itself.
These issues are present for me and I'm on the new 4.0.25 play store
However while they play store download has stopped/ going very slow, I'm still able to use normal H+ network data and download at >6mbs through the browser so I would think that the issue is with play store servers and not your device.
Sent from my Nexus 4 using xda app-developers app
yes!! lately its been happening to me as well. Glad i am not the only one. Once I reboot then its fine for awhile. Same goes for Youtube ;O. Whats happenning to Google apps lately.

New Google Play Music Keeps Crashing

The new google play music keeps crashing, I tried uninstalling and reinstalling. It just says Google Play Music has stopped working. Anyone else getting this or know a fix?
bluesfear said:
The new google play music keeps crashing, I tried uninstalling and reinstalling. It just says Google Play Music has stopped working. Anyone else getting this or know a fix?
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Me too ,, same prob.
bluesfear said:
The new google play music keeps crashing, I tried uninstalling and reinstalling. It just says Google Play Music has stopped working. Anyone else getting this or know a fix?
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If it makes you feel any better, this is a cross platform, cross ROM issue. I am having the same problem with a Samsung Galaxy Note 2, and I have seen the same problem reported on S3s, S4s, Droid Bionics, etc.
I keep looking to see if Google is providing an update, but no apparent response despite the growing chorus of complaints and reports.
I had this issue when I flashed the latest Paranoid Android alpha update and their new gapps.
I flashed previous gapps and updated everything and I'm good now.
bluesfear said:
The new google play music keeps crashing, I tried uninstalling and reinstalling. It just says Google Play Music has stopped working. Anyone else getting this or know a fix?
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I had this problem out of nowhere yesterday morning. I removed extensions, etc. Nothing had changed since it had worked the day before, other than their new "listen" rollout, or that pandora competitor.
It would immediately crash with an "aw, snap" every time, within a millisecond.
So I went here: support.google.com/googleplay/?rd=1#contact=1
and filled that out. Got the auto response email with some pat, boilerplate problem solving stuff.
But I didn't do ONE THING, and it fixed itself.
I have a hunch that they get receipt of that, and check your account and fix it behind the scenes. That's the only thing I can think of, because I didn't do a thing, and it stopped working.... and started working again after I didn't do a thing (other than try to remove extensions).....
that support troubleshooter may have done the trick. I am back up and running.
I had the same problem when upgrading to Play Music 5.0.something; what I did to overcome the FC's:
1. Clean cache Download Manager
2. Clean cache Play Music
3. Clean cache Media Storage
4. Reboot
I had the same problem and uninstalled updates to roll back to the prior version. Then on Friday, I saw the update pending and decided to try again. Somehow, it did indeed fix itself. However, what I notice now is that it likes to un in the background on its own from time to time -- enough that it seems to be interfering with battery life . . . .
Works fine for me, never had an issue. I don't use it though as I don't listen to music on my phone

[Q] google fit now not compatable with note 4 in play store

Hi.
I use Google fit as I have a LG watch r (not compatable with a health)
I've read flashed a new rom today (alliance) and play store is now stating not compatible with the note 4.
Is any one else having this issue, I've now tried a couple of bob4 roms now with no joy.
I've tried a good google to see if there wa's any news, nothing.
Tried clearing cache, Un installing and related installing, pushed fit apk, just asks to update constantly.
Is this something new with Google?
Same problem for me, did you solve it?
Same here. Had to uninstall after Stock ROM Upgrade to Lollipop. When trying to reinstall showing up as not compatible.
And yes, I can sign that it isn't compatible. Heart rate sensor more or less on all the time e.g. in pocket (everytime it was covered) therefore battery dying quick as hell.

Device is suddenly uncertified? (YB1-X90F, 7.1.1)

Has anyone else noticed that their device certification in the Play Store suddenly shows "Uncertified"? My tablet is totally stock, never tried to root or unlock the bootloader. I just noticed that I couldn't download or update any apps, then suddenly saw this.
Any ideas about what's going on?
Fix
I'm not sure about the "Uncertified" status because I never checked, but I suspect you are having the same issue many other owners have after updating to 7.1.1. I had the problem as well, in which I could not update or download any apps in the Play Store. I would recommend looking at this thread: httpsCOLONSLASHSLASHforums.lenovoDOTcom/t5/Yoga-Book-Android/Lenovo-Yoga-Book-Android-Nougat-Breaks-Google-Play-App-Store/m-p/3834779#M466. (Replace the capitalized words with the corresponding symbols because I'm too new to post external links. The solution it lists about disabling adminstrators and removing VPN's and then restarting did not work for me initially. I ended up doing a factory reset, which solved the problem for a short time. Once it came back the solution from the thread fixed it and I haven't had an issue since.
It's absolutely sickening! Since weeks Google Services stuck on my both devices (X90F and X90L) I tried all the suggestions (factory reset and so on ...) given at this thread:
https://forums.lenovo.com/t5/Yoga-B...aks-Google-Play-App-Store/td-p/3813570/page/3
Nothing works permanently and now, suddenly Play Store says: "Device not certified" . Both devices are not rooted and System-Build is LenovoYB1-X90L_100081_171013 / LenovoYB1-X90F_100083_171013
Turning on battery saver seems to be a viable workaround.
discomega said:
Turning on battery saver seems to be a viable workaround.
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Not really
Btw I registered the uncertified devices now at https://www.google.com/android/uncertified/. But nothing changed in a positive way. On X90F sometimes over night play store runs and apps were updated. With X90F I always I have to stop play services and play store, delete cache and play store data. Then, after restart apps were updated too.
On both devices are running the identical apps and on my old Nexus7 (LineageOS Android 7.1.2) with same apps, activated builtin administrators and AdGuard-VPN all works flawlessly :good:
I think Lenovo urgently needs to deliver an update to get the devices recertified and pass the Android compatibility test.
Encountered the same. Is there still no fix or update from Lenovo for that?

PX5 - GooglePlay download problem

I started having this problem with GooglePlay a while back.. It does not download apps, just shows "Waiting for download" and sits there forever.
the unit is Joying PX5. I am tethering internet from my phone but also tried WiFi from other sources. Tried clearing cache and all storage info for GooglePlay, no dice. Flashed the unit with the newest ROM and MCU suggested by Joying - no joy. the _only_ way I found to download from GooglePlay is to Disable Google play in Applications. An older version of GooglePlay then gets installed automatically (not sure which, can't find version in Settings, but the interface is different), presumably from unit's ROM? At this point I can download normally. Until exiting the app, at which point it returns to the newer version (19.5, I believe, an interface looks different as well).
Any ideas on what to do to avoid this dance?
I sometimes have this problem. Best thing to do is goto app settings and then to play store and clean cache. Also do a clean up your unit using something like all in one toolbox or ccleaner. You're best to thus regularly to keep your system clean. Also disconnect your WiFi on the head unit and then reconnect.
It may be you only need to do one of the above. But plays store is a ***** when it wants to be. Cleaning the crap up seems to do the trick a lot of the time. Just remember to stop your downloads when you do any of the above and completely close the play store by force stop.
Hope this helps.
Sent from my SM-G986B using Tapatalk
As mentioned, clearing cache, clearing data did nothing WiFi is routinely disconnected and reconnected. None of the other things, like Force Stop, work either. The only way to to Disable and then re-Enable the app, which seems to install the older version of GooglePlay and keeps it until exit, allowing me to download multiple apps without a problem.
It appears clear that the latest version of GooglePlay doesn't seem to work on my head unit, I think the question is to how to force the old version to stick around and not get automatically updated.
nile13mx5 said:
As mentioned, clearing cache, clearing data did nothing WiFi is routinely disconnected and reconnected. None of the other things, like Force Stop, work either. The only way to to Disable and then re-Enable the app, which seems to install the older version of GooglePlay and keeps it until exit, allowing me to download multiple apps without a problem.
It appears clear that the latest version of GooglePlay doesn't seem to work on my head unit, I think the question is to how to force the old version to stick around and not get automatically updated.
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Click to collapse
Have you tried apkpure to see if their is a newer version on their than the one you are having problems with? Most times they have newer versions of apps on there than playstore has.
As for putting it back to older version if it works is a good idea, just make sure you turn off automatic updates from playstore. That way you should be able to update the apps as and when you want to.
Sent from my SM-G986B using Tapatalk
The PlayStore updates itself regardless of settings in "Automatic update", this is fairly standard operation for any Google product, including Chrome, etc. The version that ends up not working is the latest version, same as on my phone and tablet.
If you are still having problems try going to androidpit.com and looking there. Their is some solutions on there for same problem you're having.
Sent from my SM-G986B using Tapatalk

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