New Google Play Music Keeps Crashing - Nexus 4 Q&A, Help & Troubleshooting

The new google play music keeps crashing, I tried uninstalling and reinstalling. It just says Google Play Music has stopped working. Anyone else getting this or know a fix?

bluesfear said:
The new google play music keeps crashing, I tried uninstalling and reinstalling. It just says Google Play Music has stopped working. Anyone else getting this or know a fix?
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Me too ,, same prob.

bluesfear said:
The new google play music keeps crashing, I tried uninstalling and reinstalling. It just says Google Play Music has stopped working. Anyone else getting this or know a fix?
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Click to collapse
If it makes you feel any better, this is a cross platform, cross ROM issue. I am having the same problem with a Samsung Galaxy Note 2, and I have seen the same problem reported on S3s, S4s, Droid Bionics, etc.
I keep looking to see if Google is providing an update, but no apparent response despite the growing chorus of complaints and reports.

I had this issue when I flashed the latest Paranoid Android alpha update and their new gapps.
I flashed previous gapps and updated everything and I'm good now.

bluesfear said:
The new google play music keeps crashing, I tried uninstalling and reinstalling. It just says Google Play Music has stopped working. Anyone else getting this or know a fix?
Click to expand...
Click to collapse
I had this problem out of nowhere yesterday morning. I removed extensions, etc. Nothing had changed since it had worked the day before, other than their new "listen" rollout, or that pandora competitor.
It would immediately crash with an "aw, snap" every time, within a millisecond.
So I went here: support.google.com/googleplay/?rd=1#contact=1
and filled that out. Got the auto response email with some pat, boilerplate problem solving stuff.
But I didn't do ONE THING, and it fixed itself.
I have a hunch that they get receipt of that, and check your account and fix it behind the scenes. That's the only thing I can think of, because I didn't do a thing, and it stopped working.... and started working again after I didn't do a thing (other than try to remove extensions).....
that support troubleshooter may have done the trick. I am back up and running.

I had the same problem when upgrading to Play Music 5.0.something; what I did to overcome the FC's:
1. Clean cache Download Manager
2. Clean cache Play Music
3. Clean cache Media Storage
4. Reboot

I had the same problem and uninstalled updates to roll back to the prior version. Then on Friday, I saw the update pending and decided to try again. Somehow, it did indeed fix itself. However, what I notice now is that it likes to un in the background on its own from time to time -- enough that it seems to be interfering with battery life . . . .

Works fine for me, never had an issue. I don't use it though as I don't listen to music on my phone

Related

[Q] Strange glitch in Play Store when updating apps

Hi all,
I have a problem with the Play Store on my Nexus 7 what is bugging me since I got the device and that I never experienced on any other Android device I own(ed). This problem has been present from the beginning with any version of Android (got the Nexus 7 with 4.2.1 and got the 4.2.2. update quickly) and Play Store. Even the brand new 4.0 version that has been rolled out just yesterday (the bright one with the new tile design) showns this error.
The problem is this: in 3 of 4 cases when I hold my device in portrait mode and start play store and update an app, the screen constantly "flashes" every second while downloading, it´s that graphical "zoom in" effect that you get when you open an app. The problem is that I can´t leave this screen with the "back" button, it simply doesn´t work and the page keeps on flickering and showing that strange effect. Only the "home" button helps. After downlaoding and installing the update, everything woks fine.
What I already tried to get rid of the problem (none of them did help, though..):
- deleted cache and data from paly store, uninstalled update of play store, so Android reinstalled updates
- tried new version 4.0 of play store
- deleted, rebooted and reinstalled gmail account on Nexus 7
Anyone experienced this glitch? Any hints on how to solve this?
Thanks a lot,
Markus
Try stopping Downloads and Download Manager in Apps > All and clearing cache and data for them. Then reboot and try Play again.
My nexus been doing the same thing since new but in landscape mode only, annoying, but never bothered me too much. I just try to remember to keep portrait mode while updating.
Sent from my Nexus 7 using xda premium
Exact same issue here's. No idea what's causing it
Sent from my Nexus 7 using XDA Premium HD app
samo samo
Kusie said:
Hi all,
I have a problem with the Play Store on my Nexus 7 what is bugging me since I got the device and that I never experienced on any other Android device I own(ed). This problem has been present from the beginning with any version of Android (got the Nexus 7 with 4.2.1 and got the 4.2.2. update quickly) and Play Store. Even the brand new 4.0 version that has been rolled out just yesterday (the bright one with the new tile design) showns this error.
The problem is this: in 3 of 4 cases when I hold my device in portrait mode and start play store and update an app, the screen constantly "flashes" every second while downloading, it´s that graphical "zoom in" effect that you get when you open an app. The problem is that I can´t leave this screen with the "back" button, it simply doesn´t work and the page keeps on flickering and showing that strange effect. Only the "home" button helps. After downlaoding and installing the update, everything woks fine.
What I already tried to get rid of the problem (none of them did help, though..):
- deleted cache and data from paly store, uninstalled update of play store, so Android reinstalled updates
- tried new version 4.0 of play store
- deleted, rebooted and reinstalled gmail account on Nexus 7
Anyone experienced this glitch? Any hints on how to solve this?
Thanks a lot,
Markus
Click to expand...
Click to collapse
mine does same thing, portrait or landscape. every time the download pct increases, causes flash on right-side text. also did in v.3 of store.
PIA! Tried clearing cache and data, no change.
dond624 said:
mine does same thing, portrait or landscape. every time the download pct increases, causes flash on right-side text. also did in v.3 of store.
PIA! Tried clearing cache and data, no change.
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Click to collapse
This still happening for you all? Mine is pretty bad on my new nexus 7. Never noticed it before.
flicker
belogical said:
This still happening for you all? Mine is pretty bad on my new nexus 7. Never noticed it before.
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I've been playing with roms and kernels lately, settling on Buttered Grouper 4.2.2 with Franco kernel r65. Just noticed the other day that Play Store flickering is gone. Coincidence?
Dond624
This has been happening since I got the Nexus on release day. Thought it was normal behavior LOL. Completely stock -> Stock 4.3 ROM rooted/M-Kernel a61.
belogical said:
This still happening for you all? Mine is pretty bad on my new nexus 7. Never noticed it before.
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Click to collapse
Wow, it´s still present on the NEW Nexus 7 ? Unbelievable, maybe time to jump off the Nexus bandwagon ... most people think it´s a huge advantage to have a nexus and always the newest android version, but to me it´s more and more a disadvantage. When 4.3 came out half of my apps stopped working, and i had to wait several days and even weeks (heck, some are STILL not compatible with 4.3) to use them again...

Video stops but audio still plays...s4

I have an s4 running a Google edition custom rom. It's 5.0.1 and has been just fine since I installed the from for maybe almost 2 months now. Recently it has developed a video problem where the video stops about a minute in but the audio still plays. This happens on the local player and streaming apps too. I have searched the web for answers and it seems many ppl have this issue and is not limited to s4 models. The only way to resolve it is a full wipe, but after a few days the problem comes back. Has anyone heard of this and what I can possibly do to stop it. I have tried clearing caches in all settings and gradually uninstalling recent apps but just can't get to the bottom of it. It's sooooooo annoying
KlLLFRENZY said:
I have an s4 running a Google edition custom rom. It's 5.0.1 and has been just fine since I installed the from for maybe almost 2 months now. Recently it has developed a video problem where the video stops about a minute in but the audio still plays. This happens on the local player and streaming apps too. I have searched the web for answers and it seems many ppl have this issue and is not limited to s4 models. The only way to resolve it is a full wipe, but after a few days the problem comes back. Has anyone heard of this and what I can possibly do to stop it. I have tried clearing caches in all settings and gradually uninstalling recent apps but just can't get to the bottom of it. It's sooooooo annoying
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The thing causing the problem:
KlLLFRENZY said:
running a Google edition custom rom.
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Click to collapse
Flash another one or flash stock and report as a bug to rom creator?
Sent from my GT-I9505 using Tapatalk

"Music temporarily unavailable: Couldn't play the stream you requested"

"Music temporarily unavailable: Couldn't play the stream you requested"
Has anyone been having this issue using Google play music? Ever since April 1st none of my streamed music plays the first try. I thought it was an April fools thing honestly... But it kept happening. I have to keep pressing play continuously until it plays otherwise that message pops up. Google support was no help. Did the usual wiping data, etc. Even flashed a totally different ROM (went from pure nexus to chroma) and nothing. Googling didn't work either, nobody seems to have the issue lately. Just wondering if anyone else has had it?
I should also mention it happens both WiFi and data. And Spotify works perfectly. I'd like to keep my YouTube red access with Google music but I'm getting ridiculously frustrated now

Installs suddenly hanging or stopping. Help?

Has anybody else experienced problems with updating/installing apps recently? I first noticed when I couldn't install anything from Underground. Then I found that the Play Store wouldn't install or update, either. I have:
1. Cleared cache/data/updates from play store and play services, which works for about two minutes each time I clear data from play services.
2. Completed hard (factory) reset, after which it updated apps and then promptly started doing the same thing.
3. Used the trick where I remove play store from the recent apps list, which works sometimes.
If I can find apks, they will will install and function, though sometimes the install comes with an error message. No app will download and then install. If I install from the play store website, the website thinks it is installed, but it doesn't get to the phone.
Oddest part? Galaxy apps works perfectly.
If it matters, it's an Exynos S7 Edge.
#1 above makes me think that the issue is from a recent play services update, and perhaps my problem will clear after the next play services update. My phone is perfectly usable, except for that updating thing.
Yep, same problem. Except I have the Snapdragon variant on Verizon. I've gone through all the usual wiping of caches, factory reset, etc. Same conclusion: I believe it to be a play store issue. Except I know my play store has updated versions at least 2 times since the problem started with no improvement though. Sometimes I have to reboot before the apps will finish installing.
Funny thing is, I was able to install XDA Labs with no problem sideloaded, while Play store was still hanging with a normal update. So I definitely don't believe it to be a Samsung issue anyway.
Hope someone finds a solution, it is annoying...

Device is suddenly uncertified? (YB1-X90F, 7.1.1)

Has anyone else noticed that their device certification in the Play Store suddenly shows "Uncertified"? My tablet is totally stock, never tried to root or unlock the bootloader. I just noticed that I couldn't download or update any apps, then suddenly saw this.
Any ideas about what's going on?
Fix
I'm not sure about the "Uncertified" status because I never checked, but I suspect you are having the same issue many other owners have after updating to 7.1.1. I had the problem as well, in which I could not update or download any apps in the Play Store. I would recommend looking at this thread: httpsCOLONSLASHSLASHforums.lenovoDOTcom/t5/Yoga-Book-Android/Lenovo-Yoga-Book-Android-Nougat-Breaks-Google-Play-App-Store/m-p/3834779#M466. (Replace the capitalized words with the corresponding symbols because I'm too new to post external links. The solution it lists about disabling adminstrators and removing VPN's and then restarting did not work for me initially. I ended up doing a factory reset, which solved the problem for a short time. Once it came back the solution from the thread fixed it and I haven't had an issue since.
It's absolutely sickening! Since weeks Google Services stuck on my both devices (X90F and X90L) I tried all the suggestions (factory reset and so on ...) given at this thread:
https://forums.lenovo.com/t5/Yoga-B...aks-Google-Play-App-Store/td-p/3813570/page/3
Nothing works permanently and now, suddenly Play Store says: "Device not certified" . Both devices are not rooted and System-Build is LenovoYB1-X90L_100081_171013 / LenovoYB1-X90F_100083_171013
Turning on battery saver seems to be a viable workaround.
discomega said:
Turning on battery saver seems to be a viable workaround.
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Not really
Btw I registered the uncertified devices now at https://www.google.com/android/uncertified/. But nothing changed in a positive way. On X90F sometimes over night play store runs and apps were updated. With X90F I always I have to stop play services and play store, delete cache and play store data. Then, after restart apps were updated too.
On both devices are running the identical apps and on my old Nexus7 (LineageOS Android 7.1.2) with same apps, activated builtin administrators and AdGuard-VPN all works flawlessly :good:
I think Lenovo urgently needs to deliver an update to get the devices recertified and pass the Android compatibility test.
Encountered the same. Is there still no fix or update from Lenovo for that?

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