[Q] Strange glitch in Play Store when updating apps - Nexus 7 Q&A, Help & Troubleshooting

Hi all,
I have a problem with the Play Store on my Nexus 7 what is bugging me since I got the device and that I never experienced on any other Android device I own(ed). This problem has been present from the beginning with any version of Android (got the Nexus 7 with 4.2.1 and got the 4.2.2. update quickly) and Play Store. Even the brand new 4.0 version that has been rolled out just yesterday (the bright one with the new tile design) showns this error.
The problem is this: in 3 of 4 cases when I hold my device in portrait mode and start play store and update an app, the screen constantly "flashes" every second while downloading, it´s that graphical "zoom in" effect that you get when you open an app. The problem is that I can´t leave this screen with the "back" button, it simply doesn´t work and the page keeps on flickering and showing that strange effect. Only the "home" button helps. After downlaoding and installing the update, everything woks fine.
What I already tried to get rid of the problem (none of them did help, though..):
- deleted cache and data from paly store, uninstalled update of play store, so Android reinstalled updates
- tried new version 4.0 of play store
- deleted, rebooted and reinstalled gmail account on Nexus 7
Anyone experienced this glitch? Any hints on how to solve this?
Thanks a lot,
Markus

Try stopping Downloads and Download Manager in Apps > All and clearing cache and data for them. Then reboot and try Play again.

My nexus been doing the same thing since new but in landscape mode only, annoying, but never bothered me too much. I just try to remember to keep portrait mode while updating.
Sent from my Nexus 7 using xda premium

Exact same issue here's. No idea what's causing it
Sent from my Nexus 7 using XDA Premium HD app

samo samo
Kusie said:
Hi all,
I have a problem with the Play Store on my Nexus 7 what is bugging me since I got the device and that I never experienced on any other Android device I own(ed). This problem has been present from the beginning with any version of Android (got the Nexus 7 with 4.2.1 and got the 4.2.2. update quickly) and Play Store. Even the brand new 4.0 version that has been rolled out just yesterday (the bright one with the new tile design) showns this error.
The problem is this: in 3 of 4 cases when I hold my device in portrait mode and start play store and update an app, the screen constantly "flashes" every second while downloading, it´s that graphical "zoom in" effect that you get when you open an app. The problem is that I can´t leave this screen with the "back" button, it simply doesn´t work and the page keeps on flickering and showing that strange effect. Only the "home" button helps. After downlaoding and installing the update, everything woks fine.
What I already tried to get rid of the problem (none of them did help, though..):
- deleted cache and data from paly store, uninstalled update of play store, so Android reinstalled updates
- tried new version 4.0 of play store
- deleted, rebooted and reinstalled gmail account on Nexus 7
Anyone experienced this glitch? Any hints on how to solve this?
Thanks a lot,
Markus
Click to expand...
Click to collapse
mine does same thing, portrait or landscape. every time the download pct increases, causes flash on right-side text. also did in v.3 of store.
PIA! Tried clearing cache and data, no change.

dond624 said:
mine does same thing, portrait or landscape. every time the download pct increases, causes flash on right-side text. also did in v.3 of store.
PIA! Tried clearing cache and data, no change.
Click to expand...
Click to collapse
This still happening for you all? Mine is pretty bad on my new nexus 7. Never noticed it before.

flicker
belogical said:
This still happening for you all? Mine is pretty bad on my new nexus 7. Never noticed it before.
Click to expand...
Click to collapse
I've been playing with roms and kernels lately, settling on Buttered Grouper 4.2.2 with Franco kernel r65. Just noticed the other day that Play Store flickering is gone. Coincidence?
Dond624

This has been happening since I got the Nexus on release day. Thought it was normal behavior LOL. Completely stock -> Stock 4.3 ROM rooted/M-Kernel a61.

belogical said:
This still happening for you all? Mine is pretty bad on my new nexus 7. Never noticed it before.
Click to expand...
Click to collapse
Wow, it´s still present on the NEW Nexus 7 ? Unbelievable, maybe time to jump off the Nexus bandwagon ... most people think it´s a huge advantage to have a nexus and always the newest android version, but to me it´s more and more a disadvantage. When 4.3 came out half of my apps stopped working, and i had to wait several days and even weeks (heck, some are STILL not compatible with 4.3) to use them again...

Related

Google Earth - Hows yours?

Noticed that Google Earth had recently come available on the marketplace for the Desire.
I have it installed but am unable to use it properly as my desire seems to randomly reboot whilst using it.
1st time I fired it up I zoomed in one level to find only a black screen and then it rebooted.
2nd time I tried I managed to zoom in to my location and then it just rebooted with no black screen this time.
I updated to the OTA update that HTC pushed out the same day so was wondering if anyone else is experiencing similar issues or whether my update has gone sour and should hard-reset.
Also (very weirdly), while I was downloading Google Earth my phone was on charge and downloading over GPRS and the device become very hot. The device actually rebooted whilst doing this as well and got stuck on the HTC boot screen after vibrating at me 4 or 5 times. This happened twice so I unplugged the power and seemed fime after that.
So what am I looking at here? Google Earth problem? OTA update has partially broken my phone? Faulty charger/faulty device?
Phone was running absolutely fine up until that OTA update and Google Earth install......
UPDATE: Ok it seems my phone is rebooting whilst on charge as well no matter what im running, seems to get extremely hot. Looks like my issues could be a dodgy OTA update. Anyone experienced the Google Earth issues i've stated though?
i cant find the Google earth on my market place.. I'm in vietnam now..how can i install this app?
Try this
^
^
^
^
^
no problems here, i've the official ota update no costum rom installed.
Thanks......
Working fine here. I had it installed before the OTA update and everything is working nice and smooth.
Google Earth appeared in my market only 2 days after the update. I downloaded and it seems to be working fine, no issues. I have an unlocked unrooted Desire
Just installed earth on my updated unbranded unmoded desire and it works fine, I believe others have the same charging issue as you though.
-------------------------------------
Sent via the XDA Tapatalk
Couldn't install the SDK6 version on my HTC Desire. It started installing but broke at the end, and left 92 images of icons in my photo gallery.
I'm having problems as well. The official link to mobile installation doesn't work, and I cannot find it on market either. Very annoying!
The .apk linked above does not seem to install either. Any other ideas, anyone?
installed it on stock rom no problem, used ut for a couple of days and deleted it, taking up to much space !
UPDATE:
I uninstalled Google maps updates because I thought it might be a very similar program and therefore interfering with Earth installation - and it worked!

[Q] Anyone else having camera problems?

I was wondering if anyone else has run into this issue on the N10 as well or if I just got a fluke.
Front / Back camera worked for first 5 minutes out of the box. After going to a different application and trying to get back to camera, camera app fails to connect. Restart tablet, same problem. Force close gallery/camera app, wipe data/cache for the app and re-open. Same error, camera no longer displays at all.
Factory reset, camera works for a few minutes, try to open it again after leaving, crashes the same way. No third party apps can access camera either. Tried many factory resets, even with only gApps installed same camera prob.
Waiting for RMA now, but has anyone else run into this or something similar? :crying:
HS_Clutch said:
I was wondering if anyone else has run into this issue on the N10 as well or if I just got a fluke.
Front / Back camera worked for first 5 minutes out of the box. After going to a different application and trying to get back to camera, camera app fails to connect. Restart tablet, same problem. Force close gallery/camera app, wipe data/cache for the app and re-open. Same error, camera no longer displays at all.
Factory reset, camera works for a few minutes, try to open it again after leaving, crashes the same way. No third party apps can access camera either. Tried many factory resets, even with only gApps installed same camera prob.
Waiting for RMA now, but has anyone else run into this or something similar? :crying:
Click to expand...
Click to collapse
I had this exact problem on my galaxy nexus. I finally pinned it down to an app that controlled the LED (like a flashlight, or torch app). I removed it and it worked fine after that.
Yup looks to be a 3rd party app since it works after factory reset. I would reset it again but choose not to have it reinstall the apps automatically. Then just do the process of elimination until you find the problomatic app. Worth a shot.
Sent from my SPH-L710 using xda app-developers app
Thanks for the advice but I've factory reset multiple times and have only gApps installed, same thing happens :laugh:
I'm having the same problem, both front and back camera are not working properly. I'll try factory reset later this day.
Do you have the cameras working already?
I'm having the same issue too. Today's the first day with my Nexus 10, and right out of the box the Camera doesn't work. Never loaded even once.
Has anyone else had this issue and was able to fix it?
Same problem here! Do you think rooting and flashing CM might solve the issue?
Same here. It seems its only the stock camera tho. I installed 2 different cameras from Play Store & both those work perfect. Camera ICS+ & HDR+ both worked for me.
Sent from my Nexus 10 using Tapatalk 2
djd338 said:
Same here. It seems its only the stock camera tho. I installed 2 different cameras from Play Store & both those work perfect. Camera ICS+ & HDR+ both worked for me.
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
I tried these apps but it's still not working for me. Hope it's not hardware related. It worked the first day I had my nexus.
EDIT: Installing CyanogenMod solved the issue =)
EDIT 2: Well it actually solved it for just a day or two, now it's back!
I'm also having this issue too it seems. Created a post about it here: http://forum.xda-developers.com/showthread.php?t=2251337 and thought it was related to my rooting of the tablet since it worked okay before I tried that. Currently on 4.2.0 stock and OEM locked and the issues is still there, starting to think it's a hardware issue.
GabrialDestruir said:
I'm also having this issue too it seems. Created a post about it here: http://forum.xda-developers.com/showthread.php?t=2251337 and thought it was related to my rooting of the tablet since it worked okay before I tried that. Currently on 4.2.0 stock and OEM locked and the issues is still there, starting to think it's a hardware issue.
Click to expand...
Click to collapse
Definitely a hardware issue. I did an RMA with Google ...the new device they sent me has no issues.
Try that if your device is still under warranty! Google is pretty good at getting replacements sent to you within a week!
Turns out it wasn't a hardware issues, the problem I was having was apparently related to the sync of contacts which for some reason completely disabled the camera until such a time as the contacts were synced.

Google Play Movies & TV Shows only audio, no video!?

Hey guys, I purchased some free tv shows from the Play Store and wanted to try them out, but i only get audio and a black screen, no video. Any idea what it could be? I'm on Paranoid Android 3.10, M-Kernel. Even my old Transformers movie in the Movie App isnt showing anymore.
Edit: It works on my Galaxy Note. Weird that it wouldnt work on my Nexus 7.
sapalot said:
Hey guys, I purchased some free tv shows from the Play Store and wanted to try them out, but i only get audio and a black screen, no video. Any idea what it could be? I'm on Paranoid Android 3.10, M-Kernel. Even my old Transformers movie in the Movie App isnt showing anymore.
Edit: It works on my Galaxy Note. Weird that it wouldnt work on my Nexus 7.
Click to expand...
Click to collapse
Possibly related, possibly not - the Play Store stopped recognising my device as a Nexus 7 yesterday. I was on Stock rooted, with M-Kernel, the TabletUI patch, and an icons patch.
When I opened the Play Store yesterday (it all worked fine before) I got a T&C pop-up that I accepted, and then It didn't think I had an N7. I restored a backup I made that only had Rooted & M-Kernel but the problem persisted. I booted up the device this morning and all was back to normal. Got another T&C pop-up and everything worked again.
Not sure of the cause
Have you guys rooted the device?
Dannyada1988 said:
Have you guys rooted the device?
Click to expand...
Click to collapse
I have, a while back, but this is the first time I noticed something now working. I assumed it was to do with me messing with the DPI (to give it the Table UI) but the issue persisted when I rolled back to a previous backup in TWRP. It was all okay this morning though.
Dannyada1988 said:
Have you guys rooted the device?
Click to expand...
Click to collapse
Yes, I'm rooted.
Sent from my Nexus 7 using Tapatalk HD
+1 to this just happened to me today' has worked before, can't seem to get it working again, using paranoid 3.1 (self built from sources and no other problems in the least). Going to keep trying, but very weird the audio plays without video. Thought maybe it would be a DRM issue, but that would throw an error code on screen and refuse to do anything (have had that happen before). I wonder if maybe the 4.2.2 sources need more work (like the Bluetooth not working at all without a patch. If you have newest OTA you would not be issuing same android version Google is holding it back only allowing beta testers to use it (custom ROMs do use it like paranoid).

New Google Play Music Keeps Crashing

The new google play music keeps crashing, I tried uninstalling and reinstalling. It just says Google Play Music has stopped working. Anyone else getting this or know a fix?
bluesfear said:
The new google play music keeps crashing, I tried uninstalling and reinstalling. It just says Google Play Music has stopped working. Anyone else getting this or know a fix?
Click to expand...
Click to collapse
Me too ,, same prob.
bluesfear said:
The new google play music keeps crashing, I tried uninstalling and reinstalling. It just says Google Play Music has stopped working. Anyone else getting this or know a fix?
Click to expand...
Click to collapse
If it makes you feel any better, this is a cross platform, cross ROM issue. I am having the same problem with a Samsung Galaxy Note 2, and I have seen the same problem reported on S3s, S4s, Droid Bionics, etc.
I keep looking to see if Google is providing an update, but no apparent response despite the growing chorus of complaints and reports.
I had this issue when I flashed the latest Paranoid Android alpha update and their new gapps.
I flashed previous gapps and updated everything and I'm good now.
bluesfear said:
The new google play music keeps crashing, I tried uninstalling and reinstalling. It just says Google Play Music has stopped working. Anyone else getting this or know a fix?
Click to expand...
Click to collapse
I had this problem out of nowhere yesterday morning. I removed extensions, etc. Nothing had changed since it had worked the day before, other than their new "listen" rollout, or that pandora competitor.
It would immediately crash with an "aw, snap" every time, within a millisecond.
So I went here: support.google.com/googleplay/?rd=1#contact=1
and filled that out. Got the auto response email with some pat, boilerplate problem solving stuff.
But I didn't do ONE THING, and it fixed itself.
I have a hunch that they get receipt of that, and check your account and fix it behind the scenes. That's the only thing I can think of, because I didn't do a thing, and it stopped working.... and started working again after I didn't do a thing (other than try to remove extensions).....
that support troubleshooter may have done the trick. I am back up and running.
I had the same problem when upgrading to Play Music 5.0.something; what I did to overcome the FC's:
1. Clean cache Download Manager
2. Clean cache Play Music
3. Clean cache Media Storage
4. Reboot
I had the same problem and uninstalled updates to roll back to the prior version. Then on Friday, I saw the update pending and decided to try again. Somehow, it did indeed fix itself. However, what I notice now is that it likes to un in the background on its own from time to time -- enough that it seems to be interfering with battery life . . . .
Works fine for me, never had an issue. I don't use it though as I don't listen to music on my phone

Display problem

Hello there.
I'm proud new user of Nexus 6p but I already have a problem. I updated it to 7.1.1 and rooted the device. Now chrome constantly crashes (Aw snap problem) and also facebook sometimes show strange image.
Screenshots attached.
Anybody else have this problem?
i love my 6p and am also a proud owner of this beast.
but i also have troubles with my display, it is abit similar to yours, i have occasional graphical glitches and it always freaks the hell outta me.
i hate those glitches , i had a split screen bug on my Moto Nexus 6 as well and using a specific custom kernel called Lean kernel always solved that problem for me.
but currently nothing fixes this on my nexus 6p , except the 6p of mine thankfully does not have that split screen bug but instead it has some other occasional hiccups with graphic glitches.
and i think it is because of the cold temperatures, but i am not so sure.
Cold temperatures can't be a problem with mine couse i work inside so there is no cold
I tried with elementalX kernel and the problem is still here.
chrome gives me the most graphical glitches , but it does not happen often.
it can still get annoying , and i also have a keyboard issue with chrome (been months now) the keyboard issue is, i cant delete characters i have enetered in the search fields of whatever website i am at.
like when i press backspace to wanting to delete words it just wont do it, annoying bug with chrome i am sure of it, as i have tried other browsers and they dont do that with the keyboard backspace not deleting characters.
maybe we should both switch browsers, but the thing is i always go back to chrome :l
hope your issue gets solved too, maybe try a custom based nougat rom and you wont see that issue with chrome anymore (as for the fb app, it is a battery killer i would advice to just use the chrome app to open up your fb account).
Tried with firefox but the problem is still there.
Will try and get myself different rom for weekend and test it.
So you say that facebook is battery killer. Thanks for the info.
Update:
Installed Pure nexus rom - problem still there
Installed CM 14.1 - problem still there
I have no idea what is cousing this problem. Is it possible that the problem is hardware related and not software?
_CaCkO_ said:
Update:
Installed Pure nexus rom - problem still there
Installed CM 14.1 - problem still there
I have no idea what is cousing this problem. Is it possible that the problem is hardware related and not software?
Click to expand...
Click to collapse
Navigate to Settings/Developer Options/Webview Implementation then switch to "Chrome." See if you still notice these issues.
Sent from my Nexus 5X using Tapatalk
_CaCkO_ said:
Update:
Installed Pure nexus rom - problem still there
Installed CM 14.1 - problem still there
I have no idea what is cousing this problem. Is it possible that the problem is hardware related and not software?
Click to expand...
Click to collapse
Nope I think your display driver is glitching
I'm taking it back to the store today and they will replace it with the new one they said. Hope i'll have more luck this time

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