Related
Hello
I bought mine Vario II (with CoPilot) just 8 days ago, so I've enjoyed it quite a lot for the past days
yet .. ~30 hours ago I found out that the touch screen was not responding at all .. well restart did not help, getting the battery out and putting it back again didn't help too ... I tried to do EVERYTHING with the thing ... starting with restoring factory settings (all the data! ) , ending with browsing the forums for common failures ...
Finally I ended up with the very start page where the Vario II asks for tapping the screen (irony huh ?) to start setting it up ..
Since I was not able to make it work again (the whole thing seemed to be working fine ... just the touch screen ... ) so I brought it to the local T-Mobile shop today in the morning.. guess what, the guy at the shop just removed the battery and put it back again (I've done that XXX times during the night) AND IT STARTED WORKING again ... I couldn't understand anything there, felt really lame
anyway after I've left the shop and used it for quite a bit it started again .. now I've kind of figured it out .. when I'm using the device actively (the temp raises) and it starts at the top right corner of the screen .. the touch screen just flickers there and then after a minute or so it doesn't respond at all any more .. if I just put it away and don't use it - the screen responds again after some time ...
NOW finally the question is: has anyone had any problems with Vario II like I do? I ought to think that it is a somewhat faulty device that I've got (it hasn't been physically damaged)
PS the touch-screen gets stagnant faster with bigger programs (CoPilot, Skype, etc...) and it takes some time to get stuck with just using the phone...
btw I've put a temperature thingy in the device - it shows that the battery temp is at 42 C . Isn't that a bit too much ?
yeah and how do I figure out what version it is ? I mean the S/N that is mentioned here ( http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems )
?
wundis said:
anyway after I've left the shop and used it for quite a bit it started again .. now I've kind of figured it out .. when I'm using the device actively (the temp raises) and it starts at the top right corner of the screen .. the touch screen just flickers there and then after a minute or so it doesn't respond at all any more .. if I just put it away and don't use it - the screen responds again after some time ...
NOW finally the question is: has anyone had any problems with Vario II like I do? I ought to think that it is a somewhat faulty device that I've got (it hasn't been physically damaged)
Click to expand...
Click to collapse
Yes, one of my Hermes' had the exact same problem - touch screen malfunction starting at the upper right corner when temperature rose. The usual tricks to solve the screen alignment problem (loosening the screws, removing the gasket with a stripe of a business card) didn't help at all. I returned the device and got a new one.
yeah and how do I figure out what version it is ? I mean the S/N that is mentioned here ( http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems )
?
Click to expand...
Click to collapse
It's printed on the box (at least of an O2 Trion) and on the sticker underneath the battery. Just look for the S/N starting with HTC6xx... but "our" defect is not the normal SA problem, it seems to be much rarer and not described in the Wiki.
Cheers
Daniel
Thank you so much for the answer Daniel, I'll get them to change it tomorrow.
I have exactly the same problem with my TyTN. In the morning, after the phone has been off all night, the touchscreen works for maybe 30mins, then the phone warms up and the screen ceases functioning. Bizarre though - I got the phone about two weeks ago - the screen worked fine (i.e. under all temp. conditions) for about 7 days, then it decided to crap out. Tried all the usual SA type solutions - as you guys noted above they didn't work. Gonna have to go back to the shop and get it replaced :-(
Oh, nearly forgot, s/n is HT632
One other thing I noticed (not sure if this is normal behavior or if it started after the touchscreen borked) - When the phone is active (i.e. not locked or in standby,) the top status leds (wifi, bluetooth, gsm) don't flash. Once the device is put in standby (i.e. tapping the power button) they start flashing again. Like I said, not sure if this is normal or if its related to the touchscreen going.
Vrobenmat said:
One other thing I noticed (not sure if this is normal behavior or if it started after the touchscreen borked) - When the phone is active (i.e. not locked or in standby,) the top status leds (wifi, bluetooth, gsm) don't flash.
Click to expand...
Click to collapse
This is definitely not normal. But it's an interesting observation. If the TyTN were a car, I'd say there's a bad ground connection somewhere.
Try a hard reset, and if that doesn't solve the problem, have it exchanged. (I very much doubt that a hard reset will help, but at least here customer service refuses to exchange a device before you tried a hard reset. )
Cheers
Daniel
Hard reset borked even more. Could't get past the touch screen calibration. Phone is now in the freezer to cool down - hopefully the touch screen will work long enough so I can get past the calibration
*EDIT* Just got it out the freezer (nice and cold now.) Hard reset, got through the calibration, everything ok for about 10 mins. LED's flashing with backlight on and touchscreen working. Then - touchscreen non-responsive at exactly the same time the status LED's cut out. I'm hypothesising that there's some kind of electrical short between the circuitry for the touchpad and the status LED's - it shorts as the devices temperature rises and (i guess) some of the materials expand and come into contact with each other. Since I don't want to void my warranty in case I have to take the phone back to the store, I haven't opened it up to confirm this. Has anyone had a detailed look at the connections at the top of the screen and around the status LED's to see if my explanation is at least possible? (then I might open it up and see if I can insulate the connections.)
tadzio said:
Yes, one of my Hermes' had the exact same problem - touch screen malfunction starting at the upper right corner when temperature rose. The usual tricks to solve the screen alignment problem (loosening the screws, removing the gasket with a stripe of a business card) didn't help at all. I returned the device and got a new one.
It's printed on the box (at least of an O2 Trion) and on the sticker underneath the battery. Just look for the S/N starting with HTC6xx... but "our" defect is not the normal SA problem, it seems to be much rarer and not described in the Wiki.
Cheers
Daniel
Click to expand...
Click to collapse
I have the exact same problem!!
Two additional points :
1) my device screen will not switch off automaticaly and will stay on for ever unless I switch it off
2) When the issue manifests itself for the first time the device would automaticaly go back to the today screen like if the OK button would have been pressed many time or ... was stuck!!
That's my second Tytn device the first one had the SA defect.
I was so happy when I got my new one because the S/N showed HTC637XXX but sounds like a new issue even though I'm pretty convince that that the SA issue is not far from being related to this one.
My device SPV3100 HERM100
Hello lads,
Absolutely everything you've posted seems to be happening to my device.
Now the touch screen fails to respond even if it's cold (been lying on the bed for 5 hours doing nothing at all .. ). damn... seems like I'll have to ask the local shop to get me a free portable refrigerator for the thing to work properly
HT645
Vrobenmat said:
Hard reset borked even more. Could't get past the touch screen calibration. Phone is now in the freezer to cool down - hopefully the touch screen will work long enough so I can get past the calibration
*EDIT* Just got it out the freezer (nice and cold now.) Hard reset, got through the calibration, everything ok for about 10 mins. LED's flashing with backlight on and touchscreen working. Then - touchscreen non-responsive at exactly the same time the status LED's cut out. I'm hypothesising that there's some kind of electrical short between the circuitry for the touchpad and the status LED's - it shorts as the devices temperature rises and (i guess) some of the materials expand and come into contact with each other. Since I don't want to void my warranty in case I have to take the phone back to the store, I haven't opened it up to confirm this. Has anyone had a detailed look at the connections at the top of the screen and around the status LED's to see if my explanation is at least possible? (then I might open it up and see if I can insulate the connections.)
Click to expand...
Click to collapse
Might get a chance to have an internal look tomorrow. From memory, and can't remember if the Wiki or Japanese dismantling site shows this, but I recall only a single mylar ribbon cable coming from screen area through to main board. There are if memory serves push in multi connectors from the bottom hard keypad and from front camera board (inc LEDs) to the muti ribbon cable on the back of the screen. Thus, simply put the screen, camera,hard phone keys all connect at the back of the screen to a single multi ribbon cable that goes to main board. Possibility then of a short with digitizer is at least possible. Of course digitizers are suceptible to current leakage and field interference so would not have to be an actual physical contact but could just be a close proximity issue.
Mike
Facing the same problems...
... I've been thinking about repalcing the display and the touchscreen. But now, considering that it is a HW issue, I can only replace these two things. If the bug is in the module above the screen (statur leds and camera) or related to the wireing at the back of the screen, it won't get rid of the problem. On the other hand, if it is a problem with the screen getting too hot, then I'm on the right track...
Has anyone tried this yet?
I'll try to call HTC on monday, maybe they know where the bug is.
HTC is not able or not willing to share what they know about the problem...
Hello, they excuse my English, I am possessor of a TYNT and I am with he himself problem that you, the problem is a failure of weld in the processador, when it reaches certain temperature fails and cooling it or pressing strongly on the processor it lets fail.
Greetings.
ezbook said:
Hello, they excuse my English, I am possessor of a TYNT and I am with he himself problem that you, the problem is a failure of weld in the processador, when it reaches certain temperature fails and cooling it or pressing strongly on the processor it lets fail.
Greetings.
Click to expand...
Click to collapse
There may well be truth in what you say, I too believe it is something similar in some cases.
Do you have any proof of your suggestion. Can you provide pics or a diagram of the solder point you mean??
Mike
Hmm? The processor...?
...sorry, don't think so.
It's just that this bug occurs after using a device for months, isn't it?
Now, the first two weeks I installed all kind of programs using the wireless LAN almost permanently. My Hermes was never as "hot" as during its first two weeks. And what about the sliding-out of the keyboard? Doesn’t it always start there? This just doesn't sound right, does it?
Just received an email from someone who drew my attention to the ribbon cable connecting the upper and the lower part. What if there is a short one due to the plastic scratching the cable and then... who knows?
However, I do not disagree as far as the temp is concerned. Therefore, I'll put my Hermes on ice and see how long it does things right...
And still, there is no chance that it is related to the processor. If the processors ALU is getting too hot the entire device would be effected, wouldn’t it?
Anyways, I'm determined to find out what it is!
++ I just found a very peculiar post in the WIZARD forum. It was about some top-side buttons that kept pressing
++ without even touching… Opening the assigned programs over and over again. Odd, isn’t it?
++ That’s a HTC device AND has a sliding keyboard with a ribbon cable as a connector…
++ Yet, it operates with a different processor on a different main board.
++
++ Still blaming the processor?
microft said:
...sorry, don't think so.
It's just that this bug occurs after using a device for months, isn't it?
Now, the first two weeks I installed all kind of programs using the wireless LAN almost permanently. My Hermes was never as "hot" as during its first two weeks. And what about the sliding-out of the keyboard? Doesn’t it always start there? This just doesn't sound right, does it?
Just received an email from someone who drew my attention to the ribbon cable connecting the upper and the lower part. What if there is a short one due to the plastic scratching the cable and then... who knows?
However, I do not disagree as far as the temp is concerned. Therefore, I'll put my Hermes on ice and see how long it does things right...
And still, there is no chance that it is related to the processor. If the processors ALU is getting too hot the entire device would be effected, wouldn’t it?
Anyways, I'm determined to find out what it is!
++ I just found a very peculiar post in the WIZARD forum. It was about some top-side buttons that kept pressing
++ without even touching… Opening the assigned programs over and over again. Odd, isn’t it?
++ That’s a HTC device AND has a sliding keyboard with a ribbon cable as a connector…
++ Yet, it operates with a different processor on a different main board.
++
++ Still blaming the processor?
Click to expand...
Click to collapse
And you are right too! if it appears that I am tending to agree with both above posts when on the face of it they disagree with each other it's because:
1
There are different manifestations of this problem - the causes may not always be the same
2
I agree it's NOT the processor and firmly believe it's hardware related. Of course it could be be a break (sometimes intermittent) in contact somewhere between screen and board or even a broken contact on the board (IN SOME CASES)
3
In other cases it's just pressure being put on the touch sensitive screen often at the very inconvenient top right corner that closes/minimises applications or opens start menu.
There has not been a reliable way to fix this issue other than device replacement. Replacing the screen has been notable for it's failure to resolve the issue.
Mike
mikechannon said:
And you are right too! if it appears that I am tending to agree with both above posts when on the face of it they disagree with each other it's because:
1
There are different manifestations of this problem - the causes may not always be the same
2
I agree it's NOT the processor and firmly believe it's hardware related. Of course it could be be a break (sometimes intermittent) in contact somewhere between screen and board or even a broken contact on the board (IN SOME CASES)
3
In other cases it's just pressure being put on the touch sensitive screen often at the very inconvenient top right corner that closes/minimises applications or opens start menu.
There has not been a reliable way to fix this issue other than device replacement. Replacing the screen has been notable for it's failure to resolve the issue.
Mike
Click to expand...
Click to collapse
So do you think the bug is to be found on the main board at all?
I'm planning to replace some parts from the screen half. In fact there are just 3 possible error sources:
1) The lcd in combination with the digitalizer;
2) The ribbon cable connecting screen parts and keypad at bottom; and
3) The keypad at the bottom itself
The ribbon cable includs the electronics for the status leds as well as the EARphone. ;-)
Soon I will be on all three of the above parts and if the error ain't there... I'm going to be MAD.
Will keep you IN THE LOOP!
Hello again, my conclusion is based on which I have disassembled my TYNT completely and I have connected it without the keyboard, of this form I have hoped to that it began to fail, later I have been moving and touching in any case the flat cable that unites the motherboard with the screen, the small circuit that takes built-in without obtaining results, single I have even obtained that it returns to work blowing air on the strongly pressed processor or on. Another observation is that if just ignited the machine and working correctly we applied single heat on the processor, begins to fail the touch screen. To my also is to me strange east failure since the temperature of the processor is not excessive when it fails, in fact desire firmly to be mistaken because there am lost the guarantee. Seguire investigating is matendre informed to you.
Greetings.
microft said:
So do you think the bug is to be found on the main board at all?
I'm planning to replace some parts from the screen half. In fact there are just 3 possible error sources:
1) The lcd in combination with the digitalizer;
Click to expand...
Click to collapse
May be a fault there, but if it's just a squeeze due to heat ? pressure it may not resolve the issue.
2) The ribbon cable connecting screen parts and keypad at bottom; and
3) The keypad at the bottom itself
The ribbon cable includs the electronics for the status leds as well as the microphone.
Soon I will be on all three of the above parts and if the error ain't there... I'm going to be MAD.
Will keep you IN THE LOOP!
Click to expand...
Click to collapse
I assume you mean earphone above as the microphone is on the mainboard.
Mike
Again I have tested, with the disassembled machine totally, start up it, I hope to that the touch screen does not respond and I put my tynt in the refrigerator, after two minutes and without moving I touch it the screen and magic, works correctly hata that again coje the room temperature.
Greetings.
ezbook said:
Hello again, my conclusion is based on which I have disassembled my TYNT completely and I have connected it without the keyboard, of this form I have hoped to that it began to fail, later I have been moving and touching in any case the flat cable that unites the motherboard with the screen, the small circuit that takes built-in without obtaining results, single I have even obtained that it returns to work blowing air on the strongly pressed processor or on. Another observation is that if just ignited the machine and working correctly we applied single heat on the processor, begins to fail the touch screen. To my also is to me strange east failure since the temperature of the processor is not excessive when it fails, in fact desire firmly to be mistaken because there am lost the guarantee. Seguire investigating is matendre informed to you.
Greetings.
Click to expand...
Click to collapse
This is very interesting. When I said above it is not the processor, I meant it is not a software issue related to the processor. It can of course be a heat related problem with the processor. To summarise what you have found:
1
You have a device that when first started works OK
2
If you apply heat (but not much) to the processor it fails
3
If you apply pressure to the processor it works again
4
It begins working again when you blow on the processor or put it in the fridge.
5
If you move/press or ensure the ribbon cable has a firm contact - this has no effect.
Please post if any of the above is NOT correct ALSO please post which chip you are heating/pressing.
Cheers
Mike
Hello again, everything is correct except point 3 really when this failing and you press on the then microprocessor the touch screen works correctly. Associate images.
Greetings.
EDIT by Mike. Point 3 has been edited in Mike's post to show the correct situation.
Hello Gents and Gals. I am trying to fix my friends HD2, I flashed his ROM with Energy couple of months ago and all was working fine. He gave the phone back to me saying that it is locked.
I tried unlocking the phone but it seems that the screen is unresponsive, so I flashed it again by going into the boot loader screen "Volume Up + Power Button". The phone stated that it is starting for the first time but the screen was still unresponsive. Any ideas on how to fix this issue? Or do I need to tell him to send the phone back to HTC for repairs?
Sounds like the touch screen died ....
Time for a repair ..
Also this really should have been posted in general , as it is not a ROM release , just an FYI
Aww okay. I'll let him know. Thanks.
I'll post like this in General next time. Tks.
HI, I have now the same problem after ROM Flashed, did you solve the problem by yourself, or really the touch screen died.
Rgds
Same thing with me. I ordered new digitizer+LCD and changed them, but the screen is still unresponsive. Other ROM didn't help.
Some advices?
i seen this happen with several phones, reflash to stock and send to HTC they will repair it for free.
I have same problem,yet my phone was bought 18 months ago...worked perfectly until now.
Can a touch screen get defective after normal usage ?
alexandruvlad said:
I have same problem,yet my phone was bought 18 months ago...worked perfectly until now.
Can a touch screen get defective after normal usage ?
Click to expand...
Click to collapse
Yes it can, if your touch functionality of your HD2 has stopped working then your digitizer has probably went out.
T-Macgnolia said:
Yes it can, if your touch functionality of your HD2 has stopped working then your digitizer has probably went out.
Click to expand...
Click to collapse
Yeah,that's what i thought too - but i read some situations where replaced LCD + Digitizers didn't solve this problem.....
alexandruvlad said:
Yeah,that's what i thought too - but i read some situations where replaced LCD + Digitizers didn't solve this problem.....
Click to expand...
Click to collapse
This is usually due to the replacement components not being properly installed. Also when one is working with the internals they have to be very careful as some of the internals are very easy to break without you even knowing you did. So the cases you spec of are more than likely not because it was not the Digitizer or LCD was not the problem, but human error.
i fixed mine and it didnt cost me
the unresponsive screen maybe the digitizer buts its more likey the end call button, believe it or not dirt can get behind the contact or because the back button is next to we use the far edge of the end call button thus leading to bending the contact, when any of this happens your screen will be unresponsive
you can either take it to a shop and pay for a new screen and digitizer or take it apart and clean the contacts
go to ifixit for step by step guides
hope that helps
Intrigued
dgr1983 said:
... buts its more likey the end call button, believe it or not dirt can get behind the contact or because the back button is next to we use the far edge of the end call button thus leading to bending the contact, when any of this happens your screen will be unresponsive
Click to expand...
Click to collapse
I have no idea what are you talking about, that doesn't make sense, as far as I know is no direct relation between END button and (non-working/responding) touchscreen: you may even disconnect/replace bottom buttons ribbon/flex from motherboard and touchscreen will work if OK(or not, if defective).
Is there anybody who can confirm this(or not)?
3 weeks ago I had a LCD/digitizer replaced (cracked screen, but was still working) all was great till 2 days ago. Screen stopped working - took it back to the place I had replace the screen and they tried 3 brand new screens and still no go. Ended up being my main board - luckily I had a spare HD2 and they pulled that board and all is well again.
Believe it or not your LCD/digitizer might be fine - find someone or a way to test main board would be where I would start after the last 3 days.
Good luck
PS - I did NOT try the end button idea prior to the repair.
Zergalot
zergalot said:
3 weeks ago I had a LCD/digitizer replaced (cracked screen, but was still working) all was great till 2 days ago. Screen stopped working - took it back to the place I had replace the screen and they tried 3 brand new screens and still no go. Ended up being my main board - luckily I had a spare HD2 and they pulled that board and all is well again.
Believe it or not your LCD/digitizer might be fine - find someone or a way to test main board would be where I would start after the last 3 days.
Good luck
PS - I did NOT try the end button idea prior to the repair.
Zergalot
Click to expand...
Click to collapse
If still in your possession, I would be interested to buy the motherboard you just replaced!
PM me if interested!
htc hd2 screen died
I also have a 2009 htc hd2 on which screen does not work.
I'd like to know if it's
- a common problem
- is it possible that it's a software (flashing) issue
- can it be replaced and for how much
martinmartiini said:
I also have a 2009 htc hd2 on which screen does not work.
I'd like to know if it's
- a common problem
- is it possible that it's a software (flashing) issue
- can it be replaced and for how much
Click to expand...
Click to collapse
From my own experience :
1. It's a common issue, there are hundreds of reports in this forum and I read them all because I had the same problem some months ago
2. Probably not. It's generally hardware-related and often the digitizer (touch responsive screen) . Brief explanation : There's a flaw in the design of the HD2, the thin cable wiring the digitizer to the motherboard, is just below the power button. After some extensive use of your powerbutton, it might happen that the power button touches the cable and cause some kind of shortcut in it which makes the digitizer unresponsive to the motherboard.
3. I replaced mine here : http://www.htcphonerepairs.co.uk/ . Fast repair, secure shipping to Belgium, good price and excellent customer support. (Sounds like advertizing but I swear to be only a happy customer )
There are also multiple videos on youtube explaining how replacing the digitizer yourself if you dare !
Also, I read answers saying that you can somewhat "play" with your buttons (especially the power one) to turnaround the problem. That's correct, BUT it's absolutely inevitable that the problem with come back again if you use the buttons, and you'll have to force more and more to unblock again and repeat again and a again... and that will damage your button bar.
I did this during almost 2 months and that put down all my buttons and now they are really close to the chassis which is very annoying. If only I knew it before I would have replaced the digitizer directly !
For 6 months with my new digitizer + using ICS with soft buttons, I have no problem at all !
bib*oops said:
I have no idea what are you talking about, that doesn't make sense, as far as I know is no direct relation between END button and (non-working/responding) touchscreen: you may even disconnect/replace bottom buttons ribbon/flex from motherboard and touchscreen will work if OK(or not, if defective).
Is there anybody who can confirm this(or not)?
Click to expand...
Click to collapse
Just because this dude has "no idea" it doesn't mean he knows it better.
It IS the END button that gets pressed too often and at some point it begins to mess with the digitizer connection. It can be dirt. It can just be the cable came lose and needs tightening, it can be wear-out.
whatever it is, it is caused by the end-key being too close to the connector cable.
If you guys only searched for this on the HD2 Forums before posting this Thread hat not been necessary. It is the most well known design flaw of the HD2 and as such well documented and commented here.
Sneakyghost said:
Just because this dude has "no idea" it doesn't mean he knows it better.
It IS the END button that gets pressed too often and at some point it begins to mess with the digitizer connection. It can be dirt. It can just be the cable came lose and needs tightening, it can be wear-out.
whatever it is, it is caused by the end-key being too close to the connector cable.
If you guys only searched for this on the HD2 Forums before posting this Thread hat not been necessary. It is the most well known design flaw of the HD2 and as such well documented and commented here.
Click to expand...
Click to collapse
This is truth. Save yourself some time and frustration and repair it or get it repaired. It's a great phone.
Sneakyghost said:
Just because this dude has "no idea" it doesn't mean he knows it better.
It IS the END button that gets pressed too often and at some point it begins to mess with the digitizer connection. It can be dirt. It can just be the cable came lose and needs tightening, it can be wear-out.
whatever it is, it is caused by the end-key being too close to the connector cable.
If you guys only searched for this on the HD2 Forums before posting this Thread hat not been necessary. It is the most well known design flaw of the HD2 and as such well documented and commented here.
Click to expand...
Click to collapse
You didn't get it right or at all:
END key may determine touchscreen failure along the time(being the CAUSE! of this), but the EFFECT is an unusable touchscreen, which cannot be repaired in any other way than replacing it(the touchscreen!!, I mean).
Any other attempt to repair, clean, bend, press, cut or whatever WILL NOT FIX an already faulty touchscreen (even caused by END button excessive or not usage) and who thinks otherwise, no problem with me: SWEET DREAMS!
You sound like my comment hurt you. Sorry if it did. I'm not one hundred percent sure that this issue can be fixed without replacing the screen, yet fairly certain. I've now disassembled two HD2 and couldn't quite find the precise spot where the damage occurred, yet after properly assembling the devices again, one came back alive, the other not. The one which has the screen and buttons not working right is the one that got thrown at me by a kind person. It most likely has physical damage somewhere, although I couldn't locate it. The other one didn't get damage and has screen and buttons work well after complete disassembly and assembly.
Both devices also have different screen types.
I now gave up both devices and am withdrawing myself from the HD2 world. Too many issues with the devices getting old.
sent from the tip of my finger
Greets all,
I know probably this is the wrong section but I thought I would get a quicker response to my dilema. I was testing out my rom on my Test HD2 phone (I have two of them) and this one has the infamous end key issue, and tested my patience, so I read that if you use a very small flathead screw driver and push a certain place, you can get it to unstick, being that I tried all my methods that usually worked, I decide to try, well, the screwdriver slipped under the button part between the end key and the back key and screwed up my screen where I have all funny colors all over. So I was wondering if any could tell me if this is a LCD problem or a digitizer problem. There is no running liquid on the screen. The screenshot below is exactly what my screen looks like, and I want to buy the replacement, but I dont want to buy the wrong part and waste money, so can someone please let me know what it is that I have to replace? Thanks!
AngelDeath said:
Greets all,
I know probably this is the wrong section but I thought I would get a quicker response to my dilema. I was testing out my rom on my Test HD2 phone (I have two of them) and this one has the infamous end key issue, and tested my patience, so I read that if you use a very small flathead screw driver and push a certain place, you can get it to unstick, being that I tried all my methods that usually worked, I decide to try, well, the screwdriver slipped under the button part between the end key and the back key and screwed up my screen where I have all funny colors all over. So I was wondering if any could tell me if this is a LCD problem or a digitizer problem. There is no running liquid on the screen. The screenshot below is exactly what my screen looks like, and I want to buy the replacement, but I dont want to buy the wrong part and waste money, so can someone please let me know what it is that I have to replace? Thanks!
Click to expand...
Click to collapse
Its definetly an LCD issue, anyways not a major issue, as long as you can dismantle the phone and clear up the area btw the LCD and Keypad, i guess it should be back to normal
When you say Clear up the area, mind clarifying what that means? I can dismantle the phone, at this point it would probably be cheaper then sending for repair especially that its most likely out of warranty anyway.
I'm pretty much under the impression I am going to need to buy a lcd/digitizer combo to fix this. Unless I dont have to, cause like I said there is no bleeding and the phone works fine (minus the touchscreen issue caused by the end key) I can navigate thru the phone using droid explorers Screencast.
well what i intened to say was that there could be particles of dust or debris that is causing the LCD ribbon to come out a little, Coz i had a similar issue with "Dead touchscreen workin hard press end key " , later when i dismantled the phone and put it back again my screen looked exactly like yours, all i had to do was open it again and fix the LCD flex to the Main board properly thats all.
on a side note:
Well the touchscreen issue eventualy died all together, and i now have a replaced LCD from HTC and the screen is dull
Hi guys, if someone here suffered from this kind of flickering >>VIDEO LINK.
How do you managed to fix it? What part did you change, the screen or the motherboard? Thanks. Really need some help. My phone now is unusable.
]]]]]] UPDATE 1[[[[[[[
Hi guys, just got my G2 back from the dead.
I send my G2 to a phone care in the city and they said my lcd is the problem, they changed the lcd+digitizer (the whole half of my G2 )and now the problem is gone. But When I got home I noticed vertical lines on my G2 when it is turned off, not really noticeable but if you look closely you can see the vertical lines and thinking that they change it with a low quality LCD. Even in white backgrounds you can see the lines but only if you have a clear eyes . I compared it to the original LCD and I don't see any vertical lines at all, it's all black. But the frame of the new lcd is solid like the original. So, in the future, will this new LCD survive or should I go the phone care again? Thanks!
***********UPDATE 2************
[UPDATE]
I think my G2 is working now after playing games for hours in 5 days, no flickering/stuttering/jittering noticed.
But, my IMEI was change and it was rooted jellybean when they give it to me. I don't know if they change the motherboard or the whole phone except for the body case and the new screen i purchased. I asked them about the changes of the phone because it's my second time returning the phone and the women on the counter said their tech just adjust something. I don't believe that, and then I saw the IMEI changed. I didn't ask why my IMEI was change, i'll wait til something goes wrong on my G2 and sue them. LOL.
I have some questions regarding this.
1) I'm not really sure if how an IMEI was change, is it for changing the motherboard?
2) Is it legal that they don't tell me what they change on my phone?
For now my G2 is still alive and no problem after upgrading to lollipop + root + twrp. Hope it goes all well now.
coowkeee said:
Hi guys, if someone here suffered from this kind of flickering >>VIDEO LINK.
How do you managed to fix it? What part did you change, the screen or the motherboard? Thanks. Really need some help. My phone now is unusable.
Click to expand...
Click to collapse
i went to lg service and they changed some filters on motherboard in 2 hours filter,EMI/Power 2 quantity i read on the paper. i was on warranty..
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
OverClockeD_GR said:
i went to lg service and they changed some filters on motherboard in 2 hours filter,EMI/Power 2 quantity i read on the paper. i was on warranty..
Click to expand...
Click to collapse
I think i'm out of warranty because i bought it when it was newly released. Do you think lg sc will fix it by paying them cash?
Silentwidow said:
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
Click to expand...
Click to collapse
Ok, thanks for the tip. Will try to clean it tom and update here. Do you think smoking in front of the phone makes it dirty?
they told me that it may happen cause of heat..and its common issue
dunno really happened to me after i flashed some loli roms.... and ye im sure they will fix but they will ask 100euro+ for sure.....
imagine even the girl that works there told me her screen starts doing it ..
Silentwidow said:
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
Click to expand...
Click to collapse
Boom!!!!!
What he said
tiguy99 said:
Boom!!!!!
What he said
Click to expand...
Click to collapse
Now, I'll definitely try it. Watching some disassemble videos now. Hope it works. :angel: :angel: :angel:
coowkeee said:
Now, I'll definitely try it. Watching some disassemble videos now. Hope it works. :angel: :angel: :angel:
Click to expand...
Click to collapse
When you replace your lcd they always tell you to make sure you have both connectors securely in place above the usb connector. One of them is the ground connection to your LCD!
Make sure both are fastened correctly and test before you seal your phone back together.
Keep us posted
Silentwidow said:
That looks crazy, it definitely would be a motherboard issue, or, I had a simliar issue while repairing them (I've re-sold about 20 of them) the flex ribbon sometimes gets dirty, or out of place(the one on the bottom under the speaker). You have to remove the back, then remove the speaker(6 screws I believe on the bottom, it;s an L shape). Once you do that, make sure the square flex cable is connected well, and there is nothing touching the circuit right under it(It has a plastic tape to keep it from touching).
The connector I'm referring to is right next to the USB one on the flex. For obvious reasons I got the image from ETrade supply. You can clean the connectors with 91% or higher alcohol, DO NOT use anything less.
Click to expand...
Click to collapse
tiguy99 said:
When you replace your lcd they always tell you to make sure you have both connectors securely in place above the usb connector. One of them is the ground connection to your LCD!
Make sure both are fastened correctly and test before you seal your phone back together.
Keep us posted
Click to expand...
Click to collapse
Cleaned all the connectors and securely placed it well, but nothing happens. I think it really needs a change parts.
Thank you anyway.
OverClockeD_GR said:
they told me that it may happen cause of heat..and its common issue
dunno really happened to me after i flashed some loli roms.... and ye im sure they will fix but they will ask 100euro+ for sure.....
imagine even the girl that works there told me her screen starts doing it ..
Click to expand...
Click to collapse
I think we have the same cause of the problem. :/ First I have the yellow spots then this happens. :/
Will go to service center after I worked for cash, lol.
coowkeee said:
I think we have the same cause of the problem. :/ First I have the yellow spots then this happens. :/
Will go to service center after I worked for cash, lol.
Click to expand...
Click to collapse
Please keep us posted on the results after you get the new screen.
Share your thoughts on this thread
http://forum.xda-developers.com/lg-g2/help/screen-flickering-change-screen-t3069110
tiguy99 said:
Please keep us posted on the results after you get the new screen.
Share your thoughts on this thread
http://forum.xda-developers.com/lg-g2/help/screen-flickering-change-screen-t3069110
Click to expand...
Click to collapse
Hi guys, just got my G2 back from the dead.
I send my G2 to a phone care in the city and they said my lcd is the problem, they changed the lcd+digitizer (the whole half of my G2 )and now the problem is gone. But When I got home I noticed vertical lines on my G2 when it is turned off, not really noticeable but if you look closely you can see the vertical lines and thinking that they change it with a low quality LCD. Even in white backgrounds you can see the lines but only if you have a clear eyes . I compared it to the original LCD and I don't see any vertical lines at all, it's all black. But the frame of the new lcd is solid like the original. So, in the future, will this new LCD survive or should I go the phone care again? Thanks!
I hope someone here share their experience on their 2nd LCD. Thanks!
:crying: :crying: :crying:
[UPDATE]
After few days of youtube and playing games, my phone started stuttering/flickering again like on my first post -_-
I paid for the new LCD that they change, should I pay another bucks for the motherboard problem? or they'll give me a refund for the new LCD I bought that didn't fix my problem? Please someone reply me asap. Thanks
This error is on mainboard. Fix it is very simple. I has lot about 10$ for this solution.sorry bbecause my english's bad.
[UPDATE]
I think my G2 is working now after playing games for hours in 5 days, no flickering/stuttering/jittering noticed.
But, my IMEI was change and it was rooted jellybean when they give it to me. I don't know if they change the motherboard or the whole phone except for the body case and the new screen i purchased. I asked them about the changes of the phone because it's my second time returning the phone and the women on the counter said their tech just adjust something. I don't believe that, and then I saw the IMEI changed. I didn't ask why my IMEI was change, i'll wait til something goes wrong on my G2 and sue them. LOL.
I have some questions regarding this.
1) I'm not really sure if how an IMEI was change, is it for changing the motherboard?
2) Is it legal that they don't tell me what they change on my phone?
For now my G2 is still alive and no problem after upgrading to lollipop + root + twrp. Hope it goes all well now.
Hi guys, i have a similar problem. I bought a new lcd on aliexpress.....that is the video of the problem....
http://www.mediafire.com/watch/glzqihgdzz12jsj/Lgg2_lcd.mp4
The strange thing is , not in every operation make the same problem. after days i see that problem usually on facebook and a lot on clash of clans .
I make also a screenshot on the clash of clans and when i open the picture the screen flickering .....
its like when the phone show some combination of color make this problem
My Lg PRO 2 Phablet did the same from first turn on, flickering on and off, very dissapointed as i had mine direct from Hong Kong and couldnt send it back. What i did was to tak all of the screws out and take the plastic back off, then re fitted the back only, no screws and turned on, no more flickering. Then i put a couple of screws in and tried again, still no flicker, then after a couple of more screws by the sim socket it started to flicker again! Now i just run the phone minus a few screws, it must be a pressure thing!
Hi, i have exactly the same problem, specially in combination of colors (green red and blue most of the time). how did you manage to fix your phone ? did you change the mainboard ? thanks for your help.
Benz83 said:
Hi guys, i have a similar problem. I bought a new lcd on aliexpress.....that is the video of the problem....
The strange thing is , not in every operation make the same problem. after days i see that problem usually on facebook and a lot on clash of clans .
I make also a screenshot on the clash of clans and when i open the picture the screen flickering .....
its like when the phone show some combination of color make this problem
Click to expand...
Click to collapse
Hi, i watched your video, and i have exactly the same problem, specially in combination of colors (green red and blue most of the time). how did you manage to fix your phone ? did you change the mainboard ? thanks for your help.
Happy new year everybody,
I have a screen issue. Sometimes half of the screen is static/white noise (see attachment (not my pic, but issue is same)).
It is a hardware issue.
I contacted ZTE and they are willing to replace it.
But i have custom ROM installed on it.
Do you think this will be an issue for them?
Thanks
Waancho said:
Happy new year everybody,
I have a screen issue. Sometimes half of the screen is static/white noise (see attachment (not my pic, but issue is same)).
It is a hardware issue.
I contacted ZTE and they are willing to replace it.
But i have custom ROM installed on it.
Do you think this will be an issue for them?
Thanks
Click to expand...
Click to collapse
Does this static screen pop-up when you go into recovery mode?
troy5890 said:
Does this static screen pop-up when you go into recovery mode?
Click to expand...
Click to collapse
Thanks for the reply.
Yes it also has the static in recovery mode.
The issue is independent of the software, it is a hardware issue.
I successfully put my A2017G back to full stock yesterday by using TWRP to flash stock bootstack, stock bootloader and stock recovery.
I would recommend to try to find a 'back to stock' method that works for your specific model. I have no experience with ZTE RMA service, but ZTE does not officially support unlocking. For this reason it would not hurt to be safe and make sure the phone is full stock when you send it in.
Waancho said:
Thanks for the reply.
Yes it also has the static in recovery mode.
The issue is independent of the software, it is a hardware issue.
Click to expand...
Click to collapse
I guess you were the one asking for the button placement on the TWRP thread?
There are two ways around this:
-If you have an A2017G: Flash raystef66's B09 flashable packages, then follow the guide on how to get rid of the bootloader unlocked message. You don't lock the bootloader but it also doesn't show that it is unlocked. Also, in Europe, OEMs can't refuse to fix a software-tampered phone's hardware problem unless they can prove that the issue was caused by the software. So if you are on B09, no 5 second screen, they will most probably not even notice, and if they do they can't do anything.
-If you have an A2017U: MiFlash then lock BL. Just put the phone in EDL mode and flash a full stock package (i think WesTD made a thread with back to stock files for all 3 models). Then try to access Fastboot; if you can't then maybe you can use raystef66's guide on how to get rid of the bl unlocked message, because it also restores fastboot, but we're unsure if it works on the U for the time being. Or get Fastboot some other way if there is. Then lock the BL and send the phone on its way.
I have a theme on TWRP so the layout is totally different. Would send you screenies if i didn't have it.
Choose an username... said:
I guess you were the one asking for the button placement on the TWRP thread?
There are two ways around this:
-If you have an A2017G: Flash raystef66's B09 flashable packages, then follow the guide on how to get rid of the bootloader unlocked message. You don't lock the bootloader but it also doesn't show that it is unlocked. Also, in Europe, OEMs can't refuse to fix a software-tampered phone's hardware problem unless they can prove that the issue was caused by the software. So if you are on B09, no 5 second screen, they will most probably not even notice, and if they do they can't do anything.
-If you have an A2017U: MiFlash then lock BL. Just put the phone in EDL mode and flash a full stock package (i think WesTD made a thread with back to stock files for all 3 models). Then try to access Fastboot; if you can't then maybe you can use raystef66's guide on how to get rid of the bl unlocked message, because it also restores fastboot, but we're unsure if it works on the U for the time being. Or get Fastboot some other way if there is. Then lock the BL and send the phone on its way.
I have a theme on TWRP so the layout is totally different. Would send you screenies if i didn't have it.
Click to expand...
Click to collapse
No i was not the one asking for the button placement on the TWRP thread, but thank you for your help.
Hello, i had the same issue with my Axon.
Try to push with your thumbs in the upper right corner of your screen gently. The issue is because a loose screen connector. For me this Problem dont come back.
Sry for my bad english.
olli196 said:
Hello, i had the same issue with my Axon.
Try to push with your thumbs in the upper right corner of your screen gently. The issue is because a loose screen connector. For me this Problem dont come back.
Sry for my bad english.
Click to expand...
Click to collapse
I had the exact same issue after I dropped my phone - press down with your thumb quite firmly about 1-2cm to the left of your lower volume button - may notice just the pressure actually temporarily fixes the display, but if you press a bit harder it will fix it permanently. (well at least untill the next time you drop it agan )
freeknz said:
I had the exact same issue after I dropped my phone - press down with your thumb quite firmly about 1-2cm to the left of your lower volume button - may notice just the pressure actually temporarily fixes the display, but if you press a bit harder it will fix it permanently. (well at least untill the next time you drop it agan )
Click to expand...
Click to collapse
My phone had this issue yesterday evening....it kinda flickered in and out a couple of times. I didn't know what to do, then gave it some "percussive maintenance" and it seemed to be back to normal. Looking here....I see that exact same issue pop up. Know I know what to do to actually "fix" it if it happens again. Thanks a lot!
@a2tz,
Hi, are your phone's screen flickered or just the LED ? Can you describe it more clear?
Half screen problem any help?
freeknz said:
i had the exact same issue after i dropped my phone - press down with your thumb quite firmly about 1-2cm to the left of your lower volume button - may notice just the pressure actually temporarily fixes the display, but if you press a bit harder it will fix it permanently. (well at least untill the next time you drop it agan )
Click to expand...
Click to collapse
is it really a hardware problem? It happened to me when it provides the android version 8 beta. Also happens to me when i'm in recovery twrp 3.2.1
Had the same problem before, and a hard press along the edge 2 or 3cm from the botton right corner and there's a click and problem solved.
However, on this occasion I believe my 2 year old daughter washed my phone as it was wet, and even after 24 hours in a bag of rice it's still not working, so time to try out this VIP warranty!
This is a hardware issue. The connection for the screen can pop out just enough to cause this issue. There isn't any tape holding down the connector so it can pop off really easy if dropped the right way. I actually brought a phone with this issue for cheap. Took me an hour to fix it permanently and added tape to the connector so it doesn't happen again.
greencartim said:
This is a hardware issue. The connection for the screen can pop out just enough to cause this issue. There isn't any tape holding down the connector so it can pop off really easy if dropped the right way. I actually brought a phone with this issue for cheap. Took me an hour to fix it permanently and added tape to the connector so it doesn't happen again.
Click to expand...
Click to collapse
it's weird, there's a metal plate but it only keeps the battery and USB connectors down
Choose an username... said:
it's weird, there's a metal plate but it only keeps the battery and USB connectors down
Click to expand...
Click to collapse
When I first opened it up I was thinking the same thing. I feel like as time goes on, these phones will show up on eBay with this issue. It's definitely a design or manufacturing flaw. A bit of tape would solve this issue but a metal plate would be ideal.
greencartim said:
When I first opened it up I was thinking the same thing. I feel like as time goes on, these phones will show up on eBay with this issue. It's definitely a design or manufacturing flaw. A bit of tape would solve this issue but a metal plate would be ideal.
Click to expand...
Click to collapse
"That issue is unsolvable, I have to change the panel. I'll give you $100 for it"
Easy Fix
olli196 said:
Hello, i had the same issue with my Axon.
Try to push with your thumbs in the upper right corner of your screen gently. The issue is because a loose screen connector. For me this Problem dont come back.
Sry for my bad english.
Click to expand...
Click to collapse
Thanks man! Dropped my phone 30 minutes ago and the same thing happened. I was devastated not because of the damage itself but because of the expected wrok and wait for parts. I hate fixing these new phones with glue everywhere. A nice thumb press and presto! Back to order. Thanks!
Re: thumb-press fix: Thanks! It worked!
Thank you so much for taking the time to post your fixes! I had the same problem of half-screen and flickering on and off after dropping it, and yes, it is definitely a hardware problem which I fixed permanently by taking ollie196 and freeknz's advice. Just press firmly with your thumb near the right-center of the screen -- poke around until you hear a faint but audible "click". Worked for me (it's been about a week with no problems, so far). Just be careful not to drop your phone again!
freeknz said:
I had the exact same issue after I dropped my phone - press down with your thumb quite firmly about 1-2cm to the left of your lower volume button - may notice just the pressure actually temporarily fixes the display, but if you press a bit harder it will fix it permanently. (well at least untill the next time you drop it agan )
Click to expand...
Click to collapse
Just found this thread. Same issue here after a hard drop. Pressing on the screen as stated above does seem to fix it. It's clearly a hardware issue so I suspect I'll crack open the phone soon and see if I can snuggle up the loose connector.
crakzhaft said:
Just found this thread. Same issue here after a hard drop. Pressing on the screen as stated above does seem to fix it. It's clearly a hardware issue so I suspect I'll crack open the phone soon and see if I can snuggle up the loose connector.
Click to expand...
Click to collapse
well, know that there's no going back. You'll lose the double sided tape and you'll also probably ruin the protective cloth that goes upon the speakers, plus you risk breaking stuff like the volume buttons or getting the frame dinged up. Since your phone works, i'd suggest you keep it like that until you want to change the battery or something else.
All this coming from a guy with 3 axons, just sayin'