The fingerprint works as expected but a few times a day it stops working completely. I just have to wait an hour or so and it works again. When i put on the fingerprint sensor the right finger it doesnt even vibrate but when i put on it the wrong finger it vibrates
vozilo said:
The fingerprint works as expected but a few times a day it stops working completely. I just have to wait an hour or so and it works again. When i put on the fingerprint sensor the right finger it doesnt even vibrate but when i put on it the wrong finger it vibrates
Click to expand...
Click to collapse
Maybe try adding your fingerprint again.. If that doesn't work maybe a factory reset will?:silly:
maartenw8 said:
Maybe try adding your fingerprint again.. If that doesn't work maybe a factory reset will?:silly:
Click to expand...
Click to collapse
None of that works, tried it many times. Thanks for the reply
vozilo said:
None of that works, tried it many times. Thanks for the reply
Click to expand...
Click to collapse
Do you still have your warranty? Maybe you could return your phone for a repair.
maartenw8 said:
Do you still have your warranty? Maybe you could return your phone for a repair.
Click to expand...
Click to collapse
I did open the phone just to see if the sensor is properly connected
vozilo said:
I did open the phone just to see if the sensor is properly connected
Click to expand...
Click to collapse
The vibration when you put on the wrong finger, does that work all the time?
---------- Post added at 10:02 AM ---------- Previous post was at 10:00 AM ----------
vozilo said:
I did open the phone just to see if the sensor is properly connected
Click to expand...
Click to collapse
I would say it's a bad fingerprint scanner, but the fact that it doesn't vibrate with the enrolled for her but it does with the wrong one, indicates it works.. This leads more to a software problem rather then a hardware one..
maartenw8 said:
The vibration when you put on the wrong finger, does that work all the time?
---------- Post added at 10:02 AM ---------- Previous post was at 10:00 AM ----------
I would say it's a bad fingerprint scanner, but the fact that it doesn't vibrate with the enrolled for her but it does with the wrong one, indicates it works.. This leads more to a software problem rather then a hardware one..
Click to expand...
Click to collapse
It does work all the time with the wrong one yes
Related
From what I read and seen in videos the 6P has an excellent fingerprint scanner. I've been having a ton of issues so far. Once in while it works but I've only had my phone for a few days and now I cannot get it to work at all. I've deleted profile on Nexus imprint and tried time and again to hold my finger on the button to reset and tried and retried and to no avail. It simply does not like my finger. Could it be I have a lemon of an 6P?
I would appreciate any ideas and thanks in advance....
Does it setup the fingerprint alright? When I do mine I try to change the fingerprint up a bit on each try. I start higher up on the finger and the last swipe is the very tip of my finger pushing up against the sensor. I rarely have to try twice when unlocking after setting it up this way.
---------- Post added at 02:31 AM ---------- Previous post was at 02:30 AM ----------
Try different fingers. If it still doesn't work, try a factory reset. If it still doesn't work, call Google and get a new one lol that's the best advice I've got
I keep getting multi window popping up for no reason. I rest my phone on my pinky when I use it and wonder if that has something to do with it. Like the capacitive key is shorting on the frame and registering my pinky as a capacitive key press. I've watched as it happens and my pinky is no where near the recent apps key, basically dead center on the charging port. Anyone else having this issue? Really don't want to go through the hassle of a return, but it's getting really annoying.
The same issue for me. Once it appeared when i only read a web page and didn't youch the screen. I have S7, not edge.
I'd suspected Google keyboard but I uninstalled it and the issue remains.
libb said:
The same issue for me. Once it appeared when i only read a web page and didn't youch the screen. I have S7, not edge.
I'd suspected Google keyboard but I uninstalled it and the issue remains.
Click to expand...
Click to collapse
Just happened again without my pinky on the bottom. Seems to be most prevalent soon after or right after unlocking the phone.
Are you left handed? When I didn't have a case, I kept accidentally pressing the back key with my palm without realising but I'm right handed
Sent from my SM-G935F using Tapatalk
supremekizzle said:
Just happened again without my pinky on the bottom. Seems to be most prevalent soon after or right after unlocking the phone.
Click to expand...
Click to collapse
Mayby
CuBz90 said:
Are you left handed? When I didn't have a case, I kept accidentally pressing the back key with my palm without realising but I'm right handed
Click to expand...
Click to collapse
No
Can anyone who knows hardware weigh in on this?
supremekizzle said:
Can anyone who knows hardware weigh in on this?
Click to expand...
Click to collapse
I can't tell you why it's happening, but I will say that this is one reason many Android fans prefer on-screen buttons that are controlled by the touchscreen drivers. They are more reliable and don't have little issues like being too sensitive or not sensitive enough or ghost presses, etc.
I have/had the same issue, i called Samsung and they told me the update that came today (around 60MB) could fix it but they were not sure, they told me to do a factory reset if the update didn't help, i did and i haven't had the annoying multi window popup after that. tho i cant be 100% its fixed. the issue were quite constant before i did the factory reset and it happen 5-10 seconds after i unlocked the screen. i have unlocked the phone over 40 times after the factory reset(after i finished installing apps etc) and everything works like it should, so it looks good so far. i will keep you updated tho. Firmware on SM-G935F: G935FXXU1APB4
Zychic said:
I have/had the same issue, i called Samsung and they told me the update that came today (around 60MB) could fix it but they were not sure, they told me to do a factory reset if the update didn't help, i did and i haven't had the annoying multi window popup after that. tho i cant be 100% its fixed. the issue were quite constant before i did the factory reset and it happen 5-10 seconds after i unlocked the screen. i have unlocked the phone over 40 times after the factory reset(after i finished installing apps etc) and everything works like it should, so it looks good so far. i will keep you updated tho. Firmware on SM-G935F: G935FXXU1APB4
Click to expand...
Click to collapse
Where'd you get the software update? I checked about device and nothing is there.
supremekizzle said:
Where'd you get the software update? I checked about device and nothing is there.
Click to expand...
Click to collapse
Normal OTA. Settings -> About Device -> Download Updates Manually.
My Phone is a "Nordic Edition" but the model is SM-G935F so it is the international one.
My carrier is Telenor Norway.
supremekizzle said:
Just happened again without my pinky on the bottom. Seems to be most prevalent soon after or right after unlocking the phone.
Click to expand...
Click to collapse
Zychic said:
I have/had the same issue, i called Samsung and they told me the update that came today (around 60MB) could fix it but they were not sure, they told me to do a factory reset if the update didn't help, i did and i haven't had the annoying multi window popup after that. tho i cant be 100% its fixed. the issue were quite constant before i did the factory reset and it happen 5-10 seconds after i unlocked the screen. i have unlocked the phone over 40 times after the factory reset(after i finished installing apps etc) and everything works like it should, so it looks good so far. i will keep you updated tho. Firmware on SM-G935F: G935FXXU1APB4
Click to expand...
Click to collapse
Thanks, this is very perfect answer. I tried only reboot and it seems OK now. Perhaps some ghost in the device?
In every case I'm waiting for update and hope it'll help.
I have exactly the same issue, so far I couldn't solve it
libb said:
Thanks, this is very perfect answer. I tried only reboot and it seems OK now. Perhaps some ghost in the device?
In every case I'm waiting for update and hope it'll help.
Click to expand...
Click to collapse
the issue is not fixed i'm afraid. i got the multi view popup again when i was using chrome. so the update did nothing :/ i'm gonna replace the device i think, i'm gonna call Samsung tomorrow and get them to use the app "Smart Tutor" so the can check if it is a hardware or a software issue. ill keep you posted.
A temp fix you can use is https://play.google.com/store/apps/details?id=net.nerd.multiwindowtoggle the app will disable the multi window feature so when the phone presses the button by itself nothing happens. cheers
Same issure here (I'm left handed). Can the "multi-window" thing be deactivated ? I never use it...
But to be honest, I don't see it as a bug, maybe as a design bug. The button is too close to the edge of the phone and edge of the screen, this is bound to happen.
Cst79 said:
Same issure here (I'm left handed). Can the "multi-window" thing be deactivated ? I never use it...
But to be honest, I don't see it as a bug, maybe as a design bug. The button is too close to the edge of the phone and edge of the screen, this is bound to happen.
Click to expand...
Click to collapse
I could understand accidentally hitting it, sure. However, I have no fingers near the recent apps button when it activates. That's why I theorized it shorting out on the frame of the phone.
Cst79 said:
Same issure here (I'm left handed). Can the "multi-window" thing be deactivated ? I never use it...
But to be honest, I don't see it as a bug, maybe as a design bug. The button is too close to the edge of the phone and edge of the screen, this is bound to happen.
Click to expand...
Click to collapse
yes you can disable it, download https://play.google.com/store/apps/details?id=net.nerd.multiwindowtoggle
i have a friend that also have S7 edge and this is not happening on his phone, so its def a bug or a hw error :/ cheers
Cst79 said:
Same issure here (I'm left handed). Can the "multi-window" thing be deactivated ? I never use it...
But to be honest, I don't see it as a bug, maybe as a design bug. The button is too close to the edge of the phone and edge of the screen, this is bound to happen.
Click to expand...
Click to collapse
I have the issue on S7, flat version. It appears also when it lays at the desk and I don't touch it.
---------- Post added at 12:12 AM ---------- Previous post was at 12:10 AM ----------
Zychic said:
the issue is not fixed i'm afraid. i got the multi view popup again when i was using chrome. so the update did nothing :/ i'm gonna replace the device i think, i'm gonna call Samsung tomorrow and get them to use the app "Smart Tutor" so the can check if it is a hardware or a software issue. ill keep you posted.
A temp fix you can use is https://play.google.com/store/apps/details?id=net.nerd.multiwindowtoggle the app will disable the multi window feature so when the phone presses the button by itself nothing happens. cheers
Click to expand...
Click to collapse
Thanks for the link but this is not solution for such expensive phone. Please inform if you have something new from support.
Just wait for the sw update
Yes, it happened to me a few hours ago when it was just laying on a table, nothing touched it at all :/
libb said:
I have the issue on S7, flat version. It appears also when it lays at the desk and I don't touch it.
---------- Post added at 12:12 AM ---------- Previous post was at 12:10 AM ----------
Thanks for the link but this is not solution for such expensive phone. Please inform if you have something new from support.
Click to expand...
Click to collapse
i agree, its just a temp fix for me, ill use it until i can get it replaced, ill post the info i get from support tomorrow, ill prob return it on Monday.
[Solved]
After 3 month of use...the fingerprint sensor stop working...
sh#t...
There is some way to calibrate that?
andrexp31 said:
[Solved]
After 3 month of use...the fingerprint sensor stop working...
sh#t...
There is some way to calibrate that?
Click to expand...
Click to collapse
Have to reboot the device and problem Solved.
andrexp31 said:
Have to reboot the device and problem Solved.
Click to expand...
Click to collapse
Have the same problem..but sensor still not working..just vibrating like it doesnt recognize...
RazOne said:
Have the same problem..but sensor still not working..just vibrating like it doesnt recognize...
Click to expand...
Click to collapse
Try erasing the registered fingerprint...and then reboot the phone... Then register fingerprints again
So a few days ago I downloaded and flashed a kernel (accidentally) that wasn't meant for my device (Tapatalk error). After flashing my display was so off that I barely could use the phone, and literally was inches off on every touch. So I factory reset and then went back to stock with Odin. After this didn't work I read about hidden menu 2663 and after a general FW update my screen was usable again (yay!).
But now my issue is that the Spen stopped working. I changed the tip and no luck. Oddly enough, it works on the capacitive buttons, but not at all on the screen. Any ideas how I can get it back are much appreciated.
EDIT: Got it working. Required flashing a newer RON and running 2663 hidden code that had additional FW settings.
Sent from my SM-N9200 using Tapatalk
You might want to try recalibrating your device's internal hardware via the hidden options. Which should fix everything from the touchscreen accuracy problems to the capacitive buttons.
DarkGuyver said:
You might want to try recalibrating your device's internal hardware via the hidden options. Which should fix everything from the touchscreen accuracy problems to the capacitive buttons.
Click to expand...
Click to collapse
That and EXACTLY that is what worked
Thank you very much for taking the time to respond.
Sent from my SM-N930F using Tapatalk
Dai323 said:
That and EXACTLY that is what worked
Thank you very much for taking the time to respond.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
Hello my friend, i have the same problem with my note 4. i removed the spen and is detected but when i touch the screen nothing hapen. can you explaim what you do in the hidden menu? thanks
chor87 said:
Hello my friend, i have the same problem with my note 4. i removed the spen and is detected but when i touch the screen nothing hapen. can you explaim what you do in the hidden menu? thanks
Click to expand...
Click to collapse
Hi there. Can you access the hidden menus? Are you rooted or stock?
Sent from my SM-N930F using Tapatalk
Hi friend. Is stock rom. Im enter in the hidden menu if you say. But if possible you explain to me what I need to do step by step. I appreciate that.
---------- Post added at 05:19 AM ---------- Previous post was at 05:15 AM ----------
Dai323 said:
Hi there. Can you access the hidden menus? Are you rooted or stock?
Click to expand...
Click to collapse
Hi friend. Is stock rom. Im enter in the hidden menu if you say. But if possible you explain to me what I need to do step by step. I appreciate that.
chor87 said:
Hi friend. Is stock rom. Im enter in the hidden menu if you say. But if possible you explain to me what I need to do step by step. I appreciate that.
---------- Post added at 05:19 AM ---------- Previous post was at 05:15 AM ----------
Hi friend. Is stock rom. Im enter in the hidden menu if you say. But if possible you explain to me what I need to do step by step. I appreciate that.
Click to expand...
Click to collapse
Enter this in:
*#2663#
Please screenshot the menu that appears so I can see which options you have available on your firmware.
Sent from my SM-N930F using Tapatalk
Dai323 said:
Enter this in:
*#2663#
Please screenshot the menu that appears so I can see which options you have available on your firmware.
Click to expand...
Click to collapse
This is The menu that appears to me my friend
chor87 said:
This is The menu that appears to me my friend
Click to expand...
Click to collapse
Run these 3 updates and report back:
Sent from my SM-N930F using Tapatalk
Dai323 said:
Run these 3 updates and report back:
Click to expand...
Click to collapse
I run the 3 update but stilk have the same issue. The phone detected when I remove the spen but all the screen not response. Just the back and menus button.
chor87 said:
I run the 3 update but stilk have the same issue. The phone detected when I remove the spen but all the screen not response. Just the back and menus button.
Click to expand...
Click to collapse
Hmm...Then go ahead and run the sensor hub update. Does the pen work on the capacitive buttons? Have you tried changing the tip (phone comes with spare tips for the Spen)?
Sent from my SM-N930F using Tapatalk
Dai323 said:
Hmm...Then go ahead and run the sensor hub update. Does the pen work on the capacitive buttons? Have you tried changing the tip (phone comes with spare tips for the Spen)?
Click to expand...
Click to collapse
I do de sensor hub update but is the same result.
Yes the pen work with the capacitive buttons.
Now I haven't spare tips, but I probe the same pen with another phone (note5) and work fine.
chor87 said:
I do de sensor hub update but is the same result.
Yes the pen work with the capacitive buttons.
Now I haven't spare tips, but I probe the same pen with another phone (note5) and work fine.
Click to expand...
Click to collapse
Not that I think it would solve it, but have you tried a factory reset and then tried he FW update? Which version of A droid are you running?
Sent from my SM-N930F using Tapatalk
Dai323 said:
Not that I think it would solve it, but have you tried a factory reset and then tried he FW update? Which version of A droid are you running?
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
My T-Mobile Note 4 also has capacitive buttons that do not respond to finger touch, but does respond to the Spen. I have tried restarting, changing the light timeout, factory reset, the secret menu updates talked about above, and have yet to find a fix. Any other ideas?
My T-Mobile Note 4 also has capacitive buttons that do not respond to finger touch, but does respond to the Spen. I have tried restarting, changing the light timeout, factory reset, the secret menu updates talked about above, and have yet to find a fix. Any other ideas?
Click to expand...
Click to collapse
Prior to the problem that you have mentioned, did you open your unit to say replaced boards or display assembly? Because if you do,the problem might be with the connectors not fitted well. One of those connectors from the display assembly was for the LED and Digitizer(capacitive) and the other was for the S-Pen.(It has this metal film that recognizes it)
duking said:
Prior to the problem that you have mentioned, did you open your unit to say replaced boards or display assembly? Because if you do,the problem might be with the connectors not fitted well. One of those connectors from the display assembly was for the LED and Digitizer(capacitive) and the other was for the S-Pen.(It has this metal film that recognizes it)
Click to expand...
Click to collapse
I did replace the screen and LCD. I double checked the ribbon connectors, but it can't hurt to check them again.
I have also this problem with screen..the bottom didn't work, but I solve problem with that code *#2663# I update those 3 things and my screen is back to normal.
I also have t-mobile sm-n910t ,and it was on stock rom.
Now I have custom rom so,these code dont work anymore..
Davidlb51281 said:
I did replace the screen and LCD. I double checked the ribbon connectors, but it can't hurt to check them again.
Click to expand...
Click to collapse
Tip: I used to have a hard time placing together those ribbon connectors in place. What i did was to placed a tiny slice of eraser to lift up those in place connectors so the motherboard could fit with a little amount of pressure. I hope this would work for you.
Best of luck!
Davidlb51281 said:
I did replace the screen and LCD. I double checked the ribbon connectors, but it can't hurt to check them again.
Click to expand...
Click to collapse
Where is this ribbon? I replaced my board too
Sent from my Samsung SM-N910T using XDA Labs
I have had a M-G900F running CM for some time. The hardware seems pretty tough. Accidentally dropped it about 5' onto a hard tile floor and it turned off. No big deal I thought, screen still intact, just put the back on and reboot it. Nothing. Nothing whatsoever. Symptoms:
When pressing power button, phone vibrates as if turning on but nothing happens, it does start to get warm though
No sounds or other indication that it's just the screen disconnected
No lights while plugged into charge
Can't get into download mode or recovery mode
Tried multiple other batteries, no difference
When plugged into WIndows PC, recognised as Android device and drivers automatically installed
Other than that, zero signs of life whatsoever
Is it gone forever? Which hardware part is likely to be at fault?
I'm not too bothered about the phone itself but I do want the data on it. Without being able to power it on, is there any way at all to get data off the phone? USB jig?
dulcificum said:
I have had a M-G900F running CM for some time. The hardware seems pretty tough. Accidentally dropped it about 5' onto a hard tile floor and it turned off. No big deal I thought, screen still intact, just put the back on and reboot it. Nothing. Nothing whatsoever. Symptoms:
When pressing power button, phone vibrates as if turning on but nothing happens, it does start to get warm though
No sounds or other indication that it's just the screen disconnected
No lights while plugged into charge
Can't get into download mode or recovery mode
Tried multiple other batteries, no difference
When plugged into WIndows PC, recognised as Android device and drivers automatically installed
Other than that, zero signs of life whatsoever
Is it gone forever? Which hardware part is likely to be at fault?
I'm not too bothered about the phone itself but I do want the data on it. Without being able to power it on, is there any way at all to get data off the phone? USB jig?
Click to expand...
Click to collapse
I think the hardware is to blame
[deleted]
SuperBrolySSJ said:
I think the hardware is to blame
Click to expand...
Click to collapse
Yes I'm sure it's a hardware issue but which part do you think is at fault and is it repairable. I'd love to just be able to get into download mode to rescue my data...
dulcificum said:
Yes I'm sure it's a hardware issue but which part do you think is at fault and is it repairable. I'd love to just be able to get into download mode to rescue my data...
Click to expand...
Click to collapse
sounds like your screen died
youdoofus said:
sounds like your screen died
Click to expand...
Click to collapse
It's not the screen as above - no boot up sounds, no response to normal button presses after giving it time to boot up.
dulcificum said:
It's not the screen as above - no boot up sounds, no response to normal button presses after giving it time to boot up.
Click to expand...
Click to collapse
but does anything ever show on the screen when booting?
youdoofus said:
but does anything ever show on the screen when booting?
Click to expand...
Click to collapse
No.
When pressing power button, phone vibrates as if turning on but nothing happens
Other than that, zero signs of life whatsoever
Click to expand...
Click to collapse
dulcificum said:
No.
Click to expand...
Click to collapse
thats why i say you may have a dead screen. common fatality in S5's
youdoofus said:
thats why i say you may have a dead screen. common fatality in S5's
Click to expand...
Click to collapse
All the evidence points to it not being a dead screen. Otherwise it would make boot noises etc.
if the screen doesnt do anything nor the light on the front but it vibrates, its likely the screen is dead or the ribbon cable going from the GPU to the panel went bad, but i dont think its bricked. There are cables that will show the phones display on a tv or monitor via hdmi that could prove or disprove my theory, but its pointless. A replacement screen will likely fix it, but the cost to do so would make me balk at that option
---------- Post added at 02:23 PM ---------- Previous post was at 02:10 PM ----------
dulcificum said:
All the evidence points to it not being a dead screen. Otherwise it would make boot noises etc.
Click to expand...
Click to collapse
thats all well and good, but it could also be part of the mobo having died with the screen. Not sure. But if it vibrates when the power button is pressed, its obviously doing something.... anyways, i think its a paperweight at this point
youdoofus said:
if the screen doesnt do anything nor the light on the front but it vibrates, its likely the screen is dead or the ribbon cable going from the GPU to the panel went bad, but i dont think its bricked. There are cables that will show the phones display on a tv or monitor via hdmi that could prove or disprove my theory, but its pointless. A replacement screen will likely fix it, but the cost to do so would make me balk at that option
---------- Post added at 02:23 PM ---------- Previous post was at 02:10 PM ----------
thats all well and good, but it could also be part of the mobo having died with the screen. Not sure. But if it vibrates when the power button is pressed, its obviously doing something.... anyways, i think its a paperweight at this point
Click to expand...
Click to collapse
I hope you're right that it's just a dead screen. My instinct says it's something more serious. Is it worth stripping it apart myself and trying to reattach the ribbon cable? Or perhaps I could buy a screen off ebay, attach it long enouhh to recover files then sell it on again?
dulcificum said:
I hope you're right that it's just a dead screen. My instinct says it's something more serious. Is it worth stripping it apart myself and trying to reattach the ribbon cable? Or perhaps I could buy a screen off ebay, attach it long enouhh to recover files then sell it on again?
Click to expand...
Click to collapse
If you can get it into stock recovery and blindly navigate to the usb mount, you should be able to get your files off it
youdoofus said:
If you can get it into stock recovery and blindly navigate to the usb mount, you should be able to get your files off it
Click to expand...
Click to collapse
I've tried that which doesn't work which again makes me think it's not just the screen